diff --git a/website/src/app/kb/reference/faq/readme.mdx b/website/src/app/kb/reference/faq/readme.mdx index 81bfb888a..3892ee20f 100644 --- a/website/src/app/kb/reference/faq/readme.mdx +++ b/website/src/app/kb/reference/faq/readme.mdx @@ -49,8 +49,8 @@ stack, it supports all application protocols without modification. #### How long does it take to set up Firezone? Firezone can be set up in less than 10 minutes, and Gateways can be added by -running a simple Docker command. Visit our docs for more information and step by -step instructions. +running a simple Docker command. Check out the [Quickstart Guide](/kb/quickstart) +for step-by-step instructions. #### Do I have to be technical to run Firezone? @@ -79,12 +79,14 @@ Firezone uses a split control plane and data plane architecture to allow for things like key distribution, user authentication, and policy enforcement to happen out-of-band with the hot data paths. The data plane components such as the Clients and Gateway are specifically designed to be self-hosted, but the -control plane, due to its complexity, security, and persistence requirements, is +control plane, due to its reliability, security, and persistence requirements, is not. That said, Firezone's product is 100% open source and can be found at our [main repository](https://github.com/firezone/firezone). Our license does not -prevent self-hosters from using the product as they see fit. +prevent you from self-hosting Firezone without limits for your organization, but +Firezone provides no support or documentation for self-hosted deployments, and +in general we only recommend it for hobby or educational purposes at this time. #### How do I get Firezone on an end-user device? diff --git a/website/src/app/pricing/_page.tsx b/website/src/app/pricing/_page.tsx index e6ae8d763..b33119cb7 100644 --- a/website/src/app/pricing/_page.tsx +++ b/website/src/app/pricing/_page.tsx @@ -6,6 +6,7 @@ import { HiCheck } from "react-icons/hi2"; import Link from "next/link"; import PlanTable from "./plan_table"; import { useState } from "react"; +import { Accordion } from "flowbite-react"; export default function _Page() { let [annual, setAnnual] = useState(true); @@ -285,168 +286,187 @@ export default function _Page() { FAQ -
-
    -
  1. + + + + How long does it take to set up Firezone? + + + A simple deployment takes{" "} - How long does it take to set up Firezone? + less than 10 minutes{" "} -
  2. -
  3. + and can be accomplished with by installing the{" "} - Do I need to rip and replace my current VPN to use Firezone? - -
  4. -
  5. - - What happens to my data with Firezone enabled? - -
  6. -
  7. + Firezone Client + {" "} + and{" "} - How do I cancel or change my plan? + deploying one or more Gateways -
  8. -
  9. + .{" "} + + Visit our docs + {" "} + for more information and step by step instructions. + + + + Is there a self-hosted plan? + + All of the source code for the entire Firezone product is + available at our{" "} - When will I be billed? + GitHub repository -
  10. -
  11. + , and you're free to self-host Firezone for your organization + without restriction. However, we don't offer documentation or + support for self-hosting Firezone at this time. + + + + + Do I need to rip and replace my current VPN to use Firezone? + + + No. As long they're set up to access different resources, you + can run Firezone alongside your existing remote access + solutions, and switch over whenever you’re ready. There’s no + need for any downtime or unnecessary disruptions. + + + + + Can I try Firezone before I buy it? + + + Yes. The Starter plan is free to use without limitation. No + credit card is required to get started. The Enterprise plan + includes a free pilot period to evaluate whether Firezone is a + good fit for your organization.{" "} - What payment methods are available? - -
  12. -
  13. + Contact sales + {" "} + to request a demo. + + + + + My seat counts have changed. Can I adjust my plan? + + +

    Yes.

    +

    + For the Team plan, you can add or remove + seats at any time. When adding seats, you'll be charged a + prorated amount for the remainder of the billing cycle. When + removing seats, the change will take effect at the end of the + billing cycle. +

    +

    + For the Enterprise plan, we will periodically + check your active seat count and will contact you to true up + your account once a quarter if there is a substantial change. + Enterprise plans{" "} + + will never become automatically locked or disabled due to an + increase in usage + + . +

    +
    +
    + + + What happens to my data with Firezone enabled? + + + Network traffic is always end-to-end encrypted, and by default, + routes directly to Gateways running on your infrastructure. In + rare circumstances, encrypted traffic can pass through our + global relay network if a direct connection cannot be + established. Firezone can never decrypt the contents of your + traffic. + + + + + How do I cancel or change my plan? + + + For Starter and Team plans, you can downgrade by going to your + Account settings in your Firezone admin portal. For Enterprise + plans, contact your account manager for subscription updates. If + you'd like to completely delete your account,{" "} - Do you offer special pricing for nonprofits and educational - institutions? + contact support -
  14. -
  15. + . + + + + When will I be billed? + + The Team plan is billed monthly on the same day you start + service until canceled. Enterprise plans are billed annually. + + + + + What payment methods are available? + + + The Starter plan is free and does not require a credit card to + get started. Team and Enterprise plans can be paid via credit + card, ACH, or wire transfer. + + + + + Do you offer special pricing for nonprofits and educational + institutions? + + + Yes. Not-for-profit organizations and educational institutions + are eligible for a 50% discount.{" "} - Other than using Firezone, is there anything I can do to - improve my cybersecurity? - -
  16. -
-
- - -
-

How long does it take to set up Firezone?

-
-

- Firezone can be set up in{" "} - - less than 10 minutes - - , and Gateways can be added by running a simple Docker command.{" "} - - Visit our docs - {" "} - for more information and step by step instructions. -

- - -
-

Do I need to rip and replace my current VPN with Firezone?

-
-

- No. As long they're set up to access different resources, you can - run Firezone alongside your existing remote access solutions, and - switch over whenever you’re ready. There’s no need for any downtime - or unnecessary disruptions. -

- - -
-

What happens to my data with Firezone enabled?

-
-

- Network traffic is always end-to-end encrypted, and by default, - routes directly to Gateways running on your infrastructure. In rare - circumstances, encrypted traffic can pass through our global relay - network if a direct connection cannot be established. Firezone can - never decrypt the contents of your traffic. -

- - -
-

How do I cancel or change my plan?

-
-

- Please{" "} - - contact support - {" "} - if you would like to change your plan or terminate your account. -

- - -
-

When will I be billed?

-
-

- The Team plan is billed monthly on the same day you start service - until canceled. Enterprise plans are billed annually. -

- - -
-

What payment methods are available?

-
-

- The Starter plan is free and does not require a credit card to get - started. Team and Enterprise plans can be paid via credit card, ACH, - or wire transfer. -

- - -
-

- Do you offer special pricing for nonprofits and educational - institutions? -

-
-

- Yes. Not-for-profit organizations and educational institutions are - eligible for a 50% discount.{" "} - - Contact sales - {" "} - to request the discount. -

+ Contact sales + {" "} + to request the discount. + + + + + What payment methods are available? + + + The Starter plan is free and does not require a credit card to + get started. Team and Enterprise plans can be paid via credit + card, ACH, or wire transfer. + + +