diff --git a/app/javascript/dashboard/i18n/locale/pt/generalSettings.json b/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
index 85ad409fa..004ad171c 100644
--- a/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
+++ b/app/javascript/dashboard/i18n/locale/pt/generalSettings.json
@@ -110,7 +110,7 @@
       "SNOOZE_CONVERSATION": "Adiar Conversa",
       "ADD_LABEL": "Adicionar etiqueta à conversa",
       "REMOVE_LABEL": "Remover etiqueta da conversa",
-      "SETTINGS": "Confirgurações",
+      "SETTINGS": "Configurações",
       "AI_ASSIST": "Assistente IA",
       "APPEARANCE": "Aspeto"
     },
diff --git a/app/javascript/dashboard/i18n/locale/pt/settings.json b/app/javascript/dashboard/i18n/locale/pt/settings.json
index f36f68d85..6637e5ac3 100644
--- a/app/javascript/dashboard/i18n/locale/pt/settings.json
+++ b/app/javascript/dashboard/i18n/locale/pt/settings.json
@@ -40,8 +40,8 @@
         "BTN_TEXT": "Salvar assinatura da mensagem",
         "API_ERROR": "Não foi possível salvar a assinatura! Tente novamente",
         "API_SUCCESS": "Assinatura salva com sucesso",
-        "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
-        "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
+        "IMAGE_UPLOAD_ERROR": "Não foi possível carregar a imagem! Tente novamente",
+        "IMAGE_UPLOAD_SUCCESS": "Imagem adicionada. Clique em salvar para salvar a assinatura",
         "IMAGE_UPLOAD_SIZE_ERROR": "O tamanho da imagem deve ser inferior a {size}MB"
       },
       "MESSAGE_SIGNATURE": {
diff --git a/app/javascript/widget/i18n/locale/am.json b/app/javascript/widget/i18n/locale/am.json
index e5fb85643..3a1f51ccf 100644
--- a/app/javascript/widget/i18n/locale/am.json
+++ b/app/javascript/widget/i18n/locale/am.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ar.json b/app/javascript/widget/i18n/locale/ar.json
index b034da5a4..de9c575f0 100644
--- a/app/javascript/widget/i18n/locale/ar.json
+++ b/app/javascript/widget/i18n/locale/ar.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "ابدأ المحادثة",
   "END_CONVERSATION": "إنهاء المحادثة",
   "CONTINUE_CONVERSATION": "متابعة المحادثة",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "ابدأ محادثة جديدة",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "عرض الرسائل الجديدة",
     "CLOSE_MESSAGES_BUTTON": "أغلق",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "رسالة صورة"
+    },
+    "audio": {
+      "CONTENT": "رسالة صوتية"
+    },
+    "video": {
+      "CONTENT": "رسالة فيديو"
+    },
+    "file": {
+      "CONTENT": "مرفقات"
+    },
+    "location": {
+      "CONTENT": "الموقع الجغرافي"
+    },
+    "fallback": {
+      "CONTENT": "قام بمشاركة رابط"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/bg.json b/app/javascript/widget/i18n/locale/bg.json
index dd84f558d..0543f20c5 100644
--- a/app/javascript/widget/i18n/locale/bg.json
+++ b/app/javascript/widget/i18n/locale/bg.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Започнете разговор",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Започнете нов разговор",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Вижте новите съобщения",
     "CLOSE_MESSAGES_BUTTON": "Затвори",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Съобщение със снимка"
+    },
+    "audio": {
+      "CONTENT": "Аудио съобщение"
+    },
+    "video": {
+      "CONTENT": "Видео съобщение"
+    },
+    "file": {
+      "CONTENT": "Прикачен файл"
+    },
+    "location": {
+      "CONTENT": "Локация"
+    },
+    "fallback": {
+      "CONTENT": "сподели линк"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ca.json b/app/javascript/widget/i18n/locale/ca.json
index 48d17ea16..492737e85 100644
--- a/app/javascript/widget/i18n/locale/ca.json
+++ b/app/javascript/widget/i18n/locale/ca.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Inicia la conversa",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Veure missatges nous",
     "CLOSE_MESSAGES_BUTTON": "Tanca",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Missatge d'imatge"
+    },
+    "audio": {
+      "CONTENT": "Missatge d'àudio"
+    },
+    "video": {
+      "CONTENT": "Missatge de vídeo"
+    },
+    "file": {
+      "CONTENT": "Fitxer adjunt"
+    },
+    "location": {
+      "CONTENT": "Ubicació"
+    },
+    "fallback": {
+      "CONTENT": "ha compartit una URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/cs.json b/app/javascript/widget/i18n/locale/cs.json
index 4327daac9..00bad18d4 100644
--- a/app/javascript/widget/i18n/locale/cs.json
+++ b/app/javascript/widget/i18n/locale/cs.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Zahájit konverzaci",
   "END_CONVERSATION": "Ukončit konverzaci",
   "CONTINUE_CONVERSATION": "Pokračovat v konverzaci",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Zahájit novou konverzaci",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Zobrazit nové zprávy",
     "CLOSE_MESSAGES_BUTTON": "Zavřít",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Zpráva obrázku"
+    },
+    "audio": {
+      "CONTENT": "Zvuková zpráva"
+    },
+    "video": {
+      "CONTENT": "Video zpráva"
+    },
+    "file": {
+      "CONTENT": "Přílohu souboru"
+    },
+    "location": {
+      "CONTENT": "Poloha"
+    },
+    "fallback": {
+      "CONTENT": "sdílel URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/da.json b/app/javascript/widget/i18n/locale/da.json
index 522b5afc2..9a173825d 100644
--- a/app/javascript/widget/i18n/locale/da.json
+++ b/app/javascript/widget/i18n/locale/da.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Samtale",
   "END_CONVERSATION": "Afslut Samtale",
   "CONTINUE_CONVERSATION": "Fortsæt samtale",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start en ny samtale",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Se nye beskeder",
     "CLOSE_MESSAGES_BUTTON": "Luk",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Billedbesked"
+    },
+    "audio": {
+      "CONTENT": "Lydbesked"
+    },
+    "video": {
+      "CONTENT": "Video besked"
+    },
+    "file": {
+      "CONTENT": "Fil Vedhæftning"
+    },
+    "location": {
+      "CONTENT": "Lokation"
+    },
+    "fallback": {
+      "CONTENT": "har delt en URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/de.json b/app/javascript/widget/i18n/locale/de.json
index 07b6c878c..cca79454d 100644
--- a/app/javascript/widget/i18n/locale/de.json
+++ b/app/javascript/widget/i18n/locale/de.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Unterhaltung beginnen",
   "END_CONVERSATION": "Konversation beenden",
   "CONTINUE_CONVERSATION": "Konversation fortsetzen",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Neue Unterhaltung starten",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Neue Nachrichten anzeigen",
     "CLOSE_MESSAGES_BUTTON": "Schließen",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Alle Artikel anzeigen"
+    "VIEW_ALL_ARTICLES": "Alle Artikel anzeigen",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Bildnachricht"
+    },
+    "audio": {
+      "CONTENT": "Audio-Nachricht"
+    },
+    "video": {
+      "CONTENT": "Videonachricht"
+    },
+    "file": {
+      "CONTENT": "Dateianhang"
+    },
+    "location": {
+      "CONTENT": "Ort"
+    },
+    "fallback": {
+      "CONTENT": "hat eine URL geteilt"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/el.json b/app/javascript/widget/i18n/locale/el.json
index df83e7299..1e07d9aa6 100644
--- a/app/javascript/widget/i18n/locale/el.json
+++ b/app/javascript/widget/i18n/locale/el.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Έναρξη Συνομιλίας",
   "END_CONVERSATION": "Τέλος Συνομιλίας",
   "CONTINUE_CONVERSATION": "Συνέχιση συνομιλίας",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Έναρξη νέας συνομιλίας",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Δείτε τα νέα μηνύματα",
     "CLOSE_MESSAGES_BUTTON": "Κλείσιμο",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Μήνυμα εικόνας"
+    },
+    "audio": {
+      "CONTENT": "Μήνυμα ήχου"
+    },
+    "video": {
+      "CONTENT": "Μήνυμα βίντεο"
+    },
+    "file": {
+      "CONTENT": "Επισυναπτόμενο αρχείο"
+    },
+    "location": {
+      "CONTENT": "Θέση"
+    },
+    "fallback": {
+      "CONTENT": "έχει μοιράσει ένα σύνδεσμο"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/es.json b/app/javascript/widget/i18n/locale/es.json
index 9a4dbf984..bfd345ca7 100644
--- a/app/javascript/widget/i18n/locale/es.json
+++ b/app/javascript/widget/i18n/locale/es.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Iniciar conversación",
   "END_CONVERSATION": "Finalizar conversación",
   "CONTINUE_CONVERSATION": "Continuar conversación",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Iniciar una nueva conversación",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Ver nuevos mensajes",
     "CLOSE_MESSAGES_BUTTON": "Cerrar",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Artículos populares",
-    "VIEW_ALL_ARTICLES": "Ver todos los artículos"
+    "VIEW_ALL_ARTICLES": "Ver todos los artículos",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Mensaje de imagen"
+    },
+    "audio": {
+      "CONTENT": "Mensaje de audio"
+    },
+    "video": {
+      "CONTENT": "Mensaje de vídeo"
+    },
+    "file": {
+      "CONTENT": "Archivo adjunto"
+    },
+    "location": {
+      "CONTENT": "Ubicación"
+    },
+    "fallback": {
+      "CONTENT": "ha compartido una url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/fa.json b/app/javascript/widget/i18n/locale/fa.json
index 538e1efb8..00189a16d 100644
--- a/app/javascript/widget/i18n/locale/fa.json
+++ b/app/javascript/widget/i18n/locale/fa.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "شروع گفتگو",
   "END_CONVERSATION": "پایان گفتگو",
   "CONTINUE_CONVERSATION": "ادامه گفتگو",
+  "YOU": "شما",
   "START_NEW_CONVERSATION": "یک مکالمه جدید را شروع کنید",
+  "VIEW_UNREAD_MESSAGES": "شما پیام خوانده نشده دارید",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "مشاهده پیام‌های جدید",
     "CLOSE_MESSAGES_BUTTON": "بستن",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "مشاهده همه مقالات"
+    "VIEW_ALL_ARTICLES": "مشاهده همه مقالات",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "پیام تصویری"
+    },
+    "audio": {
+      "CONTENT": "پیام صوتی"
+    },
+    "video": {
+      "CONTENT": "پیام ویدیویی"
+    },
+    "file": {
+      "CONTENT": "فایل الصاقی"
+    },
+    "location": {
+      "CONTENT": "مکان"
+    },
+    "fallback": {
+      "CONTENT": "یک آدرس URL به اشتراک گذاشته شده"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/fi.json b/app/javascript/widget/i18n/locale/fi.json
index 66f7886e3..8e522cda6 100644
--- a/app/javascript/widget/i18n/locale/fi.json
+++ b/app/javascript/widget/i18n/locale/fi.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Aloita keskustelu",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Näytä uudet viestit",
     "CLOSE_MESSAGES_BUTTON": "Sulje",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Kuvaviesti"
+    },
+    "audio": {
+      "CONTENT": "Ääniviesti"
+    },
+    "video": {
+      "CONTENT": "Videoviesti"
+    },
+    "file": {
+      "CONTENT": "Liite"
+    },
+    "location": {
+      "CONTENT": "Sijainti"
+    },
+    "fallback": {
+      "CONTENT": "on jakanut URL-osoitteen"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/fr.json b/app/javascript/widget/i18n/locale/fr.json
index 1666751b5..88c9067f5 100644
--- a/app/javascript/widget/i18n/locale/fr.json
+++ b/app/javascript/widget/i18n/locale/fr.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Démarrer la conversation",
   "END_CONVERSATION": "Clôturer la conversation",
   "CONTINUE_CONVERSATION": "Continuer la conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Démarrer une nouvelle conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Voir les nouveaux messages",
     "CLOSE_MESSAGES_BUTTON": "Fermer",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Voir tous les articles"
+    "VIEW_ALL_ARTICLES": "Voir tous les articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Message image"
+    },
+    "audio": {
+      "CONTENT": "Message audio"
+    },
+    "video": {
+      "CONTENT": "Message vidéo"
+    },
+    "file": {
+      "CONTENT": "Pièce jointe"
+    },
+    "location": {
+      "CONTENT": "Localisation"
+    },
+    "fallback": {
+      "CONTENT": "a partagé une URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/he.json b/app/javascript/widget/i18n/locale/he.json
index c863b3bea..d746e2c08 100644
--- a/app/javascript/widget/i18n/locale/he.json
+++ b/app/javascript/widget/i18n/locale/he.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "התחל שיחה",
   "END_CONVERSATION": "סיים שיחה",
   "CONTINUE_CONVERSATION": "המשך שיחה",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "התחל שיחה חדשה",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "ראה הודעות חדשות",
     "CLOSE_MESSAGES_BUTTON": "סגור",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "הודעת תמונה"
+    },
+    "audio": {
+      "CONTENT": "הודעות קוליות"
+    },
+    "video": {
+      "CONTENT": "הודעות וידאו"
+    },
+    "file": {
+      "CONTENT": "קובץ מצורף"
+    },
+    "location": {
+      "CONTENT": "מיקום"
+    },
+    "fallback": {
+      "CONTENT": "שיתף קישור"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/hi.json b/app/javascript/widget/i18n/locale/hi.json
index e5fb85643..3a1f51ccf 100644
--- a/app/javascript/widget/i18n/locale/hi.json
+++ b/app/javascript/widget/i18n/locale/hi.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/hr.json b/app/javascript/widget/i18n/locale/hr.json
index 5d41dc2eb..da2a64a6e 100644
--- a/app/javascript/widget/i18n/locale/hr.json
+++ b/app/javascript/widget/i18n/locale/hr.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/hu.json b/app/javascript/widget/i18n/locale/hu.json
index fe986fe80..a974ba860 100644
--- a/app/javascript/widget/i18n/locale/hu.json
+++ b/app/javascript/widget/i18n/locale/hu.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Beszélgetés megkezdése",
   "END_CONVERSATION": "Beszélgetés befejezése",
   "CONTINUE_CONVERSATION": "Beszélgetés folytatása",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Új beszélgetés megkezdése",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Új üzenetek",
     "CLOSE_MESSAGES_BUTTON": "Bezárás",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Mutasd az összes bejegyzést"
+    "VIEW_ALL_ARTICLES": "Mutasd az összes bejegyzést",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Képüzenet"
+    },
+    "audio": {
+      "CONTENT": "Hangüzenet"
+    },
+    "video": {
+      "CONTENT": "Videoüzenet"
+    },
+    "file": {
+      "CONTENT": "Csatolt file"
+    },
+    "location": {
+      "CONTENT": "Hely"
+    },
+    "fallback": {
+      "CONTENT": "megosztott URL-t tartalmaz"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/hy.json b/app/javascript/widget/i18n/locale/hy.json
index e5fb85643..3a1f51ccf 100644
--- a/app/javascript/widget/i18n/locale/hy.json
+++ b/app/javascript/widget/i18n/locale/hy.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/id.json b/app/javascript/widget/i18n/locale/id.json
index 92b3fa718..b0ff95387 100644
--- a/app/javascript/widget/i18n/locale/id.json
+++ b/app/javascript/widget/i18n/locale/id.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Mulai Percakapan",
   "END_CONVERSATION": "Akhiri Percakapan",
   "CONTINUE_CONVERSATION": "Lanjutkan Percakapan",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Mulai Percakapan",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Lihat pesan baru",
     "CLOSE_MESSAGES_BUTTON": "Tutup",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Lihat semua artikel"
+    "VIEW_ALL_ARTICLES": "Lihat semua artikel",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Pesan gambar"
+    },
+    "audio": {
+      "CONTENT": "Pesan audio"
+    },
+    "video": {
+      "CONTENT": "Pesan video"
+    },
+    "file": {
+      "CONTENT": "Lampiran File"
+    },
+    "location": {
+      "CONTENT": "Lokasi"
+    },
+    "fallback": {
+      "CONTENT": "telah membagikan url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/is.json b/app/javascript/widget/i18n/locale/is.json
index e1a877118..94fc39330 100644
--- a/app/javascript/widget/i18n/locale/is.json
+++ b/app/javascript/widget/i18n/locale/is.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Hefja samtal",
   "END_CONVERSATION": "Ljúka samtali",
   "CONTINUE_CONVERSATION": "Halda samtali áfram",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Hefja nýtt samtal",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Sjá nýjustu skilaboð",
     "CLOSE_MESSAGES_BUTTON": "Loka",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Myndaskilaboð"
+    },
+    "audio": {
+      "CONTENT": "Hljóðskilaboð"
+    },
+    "video": {
+      "CONTENT": "Myndbandsskilaboð"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Staðsetning"
+    },
+    "fallback": {
+      "CONTENT": "hefur deilt vefslóð"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/it.json b/app/javascript/widget/i18n/locale/it.json
index ff636db96..0c5fc02c0 100644
--- a/app/javascript/widget/i18n/locale/it.json
+++ b/app/javascript/widget/i18n/locale/it.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Avvia conversazione",
   "END_CONVERSATION": "Termina conversazione",
   "CONTINUE_CONVERSATION": "Continua conversazione",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Avvia una nuova conversazione",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Vedi i nuovi messaggi",
     "CLOSE_MESSAGES_BUTTON": "Chiudi",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Messaggio immagine"
+    },
+    "audio": {
+      "CONTENT": "Messaggio audio"
+    },
+    "video": {
+      "CONTENT": "Messaggio video"
+    },
+    "file": {
+      "CONTENT": "File allegato"
+    },
+    "location": {
+      "CONTENT": "Posizione"
+    },
+    "fallback": {
+      "CONTENT": "ha condiviso un url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ja.json b/app/javascript/widget/i18n/locale/ja.json
index 3e97506d4..f293ceaf5 100644
--- a/app/javascript/widget/i18n/locale/ja.json
+++ b/app/javascript/widget/i18n/locale/ja.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "チャットを開始する",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "新しいメッセージを見る",
     "CLOSE_MESSAGES_BUTTON": "閉じる",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "画像メッセージ"
+    },
+    "audio": {
+      "CONTENT": "音声メッセージ"
+    },
+    "video": {
+      "CONTENT": "ビデオ メッセージ"
+    },
+    "file": {
+      "CONTENT": "添付ファイル"
+    },
+    "location": {
+      "CONTENT": "場所"
+    },
+    "fallback": {
+      "CONTENT": "URLを共有しています"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ka.json b/app/javascript/widget/i18n/locale/ka.json
index e5fb85643..3a1f51ccf 100644
--- a/app/javascript/widget/i18n/locale/ka.json
+++ b/app/javascript/widget/i18n/locale/ka.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ko.json b/app/javascript/widget/i18n/locale/ko.json
index 644a897a5..c8040f8ef 100644
--- a/app/javascript/widget/i18n/locale/ko.json
+++ b/app/javascript/widget/i18n/locale/ko.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "대화 시작",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "새 메시지 보기",
     "CLOSE_MESSAGES_BUTTON": "닫기",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "사진 메시지"
+    },
+    "audio": {
+      "CONTENT": "음성 메시지"
+    },
+    "video": {
+      "CONTENT": "영상 메시지"
+    },
+    "file": {
+      "CONTENT": "파일 첨부"
+    },
+    "location": {
+      "CONTENT": "장소"
+    },
+    "fallback": {
+      "CONTENT": "URL을 공유함"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/lt.json b/app/javascript/widget/i18n/locale/lt.json
index 2c7eb089d..818a852e6 100644
--- a/app/javascript/widget/i18n/locale/lt.json
+++ b/app/javascript/widget/i18n/locale/lt.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Pradėti Pokalbį",
   "END_CONVERSATION": "Užbaigti Pokalbį",
   "CONTINUE_CONVERSATION": "Tęsti pokalbį",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Pradėti naują pokalbį",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Žiūrėti naujus pranešimus",
     "CLOSE_MESSAGES_BUTTON": "Uždaryti",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Žiūrėti visus straipsnius"
+    "VIEW_ALL_ARTICLES": "Žiūrėti visus straipsnius",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Vaizdinė žinutė"
+    },
+    "audio": {
+      "CONTENT": "Garso žinutė"
+    },
+    "video": {
+      "CONTENT": "Video žinutė"
+    },
+    "file": {
+      "CONTENT": "Failas pridėtas"
+    },
+    "location": {
+      "CONTENT": "Vieta"
+    },
+    "fallback": {
+      "CONTENT": "pasidalino URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/lv.json b/app/javascript/widget/i18n/locale/lv.json
index 404bc3813..1107ed7f6 100644
--- a/app/javascript/widget/i18n/locale/lv.json
+++ b/app/javascript/widget/i18n/locale/lv.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Sākt Sarunu",
   "END_CONVERSATION": "Beigt Sarunu",
   "CONTINUE_CONVERSATION": "Turpināt Sarunu",
+  "YOU": "Jūs",
   "START_NEW_CONVERSATION": "Sākt jaunu sarunu",
+  "VIEW_UNREAD_MESSAGES": "Jums ir nelasītas ziņas",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Skatīt jaunus ziņojumus",
     "CLOSE_MESSAGES_BUTTON": "Aizvērt",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Populāri Raksti",
-    "VIEW_ALL_ARTICLES": "Skatīt visus rakstus"
+    "VIEW_ALL_ARTICLES": "Skatīt visus rakstus",
+    "IFRAME_LOAD_ERROR": "Ielādējot rakstu radās kļūda. Lūdzu, atsvaidziniet lapu un mēģiniet vēlreiz."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Attēla ziņojums"
+    },
+    "audio": {
+      "CONTENT": "Audio ziņojums"
+    },
+    "video": {
+      "CONTENT": "Video ziņojums"
+    },
+    "file": {
+      "CONTENT": "Faila pielikums"
+    },
+    "location": {
+      "CONTENT": "Atrašanās vieta"
+    },
+    "fallback": {
+      "CONTENT": "ir kopīgojis URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ml.json b/app/javascript/widget/i18n/locale/ml.json
index 35292159c..16d5adabb 100644
--- a/app/javascript/widget/i18n/locale/ml.json
+++ b/app/javascript/widget/i18n/locale/ml.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "സംഭാഷണം ആരംഭിക്കുക",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "ഒരു പുതിയ സംഭാഷണം ആരംഭിക്കുക",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "പുതിയ സന്ദേശങ്ങൾ കാണുക",
     "CLOSE_MESSAGES_BUTTON": "അടയ്ക്കുക",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "ചിത്ര സന്ദേശം"
+    },
+    "audio": {
+      "CONTENT": "ഓഡിയോ സന്ദേശം"
+    },
+    "video": {
+      "CONTENT": "വീഡിയോ സന്ദേശം"
+    },
+    "file": {
+      "CONTENT": "ഫയൽ അറ്റാച്ചുമെന്റ്"
+    },
+    "location": {
+      "CONTENT": "സ്ഥാനം"
+    },
+    "fallback": {
+      "CONTENT": "ഒരു യു. ആർ. എൽ പങ്കിട്ടു"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ms.json b/app/javascript/widget/i18n/locale/ms.json
index 11c79d513..847d373b3 100644
--- a/app/javascript/widget/i18n/locale/ms.json
+++ b/app/javascript/widget/i18n/locale/ms.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ne.json b/app/javascript/widget/i18n/locale/ne.json
index bfd211dfd..c3effd10a 100644
--- a/app/javascript/widget/i18n/locale/ne.json
+++ b/app/javascript/widget/i18n/locale/ne.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "कुराकानी सुरु गर्नुहोस्",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "नयाँ सन्देशहरू हेर्नुहोस्",
     "CLOSE_MESSAGES_BUTTON": "बन्दा गार्नुहोस्",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/nl.json b/app/javascript/widget/i18n/locale/nl.json
index 1d69938e9..a4e4b1145 100644
--- a/app/javascript/widget/i18n/locale/nl.json
+++ b/app/javascript/widget/i18n/locale/nl.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Chat",
   "END_CONVERSATION": "Gesprek beëindigen",
   "CONTINUE_CONVERSATION": "Verdergaan met gesprek",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Een nieuw gesprek starten",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Bekijk nieuwe berichten",
     "CLOSE_MESSAGES_BUTTON": "Sluiten",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Populaire artikelen",
-    "VIEW_ALL_ARTICLES": "Bekijk alle artikelen"
+    "VIEW_ALL_ARTICLES": "Bekijk alle artikelen",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Bericht met foto"
+    },
+    "audio": {
+      "CONTENT": "Audiobericht"
+    },
+    "video": {
+      "CONTENT": "Videobericht"
+    },
+    "file": {
+      "CONTENT": "Bestandsbijlage"
+    },
+    "location": {
+      "CONTENT": "Locatie"
+    },
+    "fallback": {
+      "CONTENT": "heeft een url gedeeld"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/no.json b/app/javascript/widget/i18n/locale/no.json
index dac42fa8e..547400fa2 100644
--- a/app/javascript/widget/i18n/locale/no.json
+++ b/app/javascript/widget/i18n/locale/no.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start samtale",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start en ny samtale",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Se nye meldinger",
     "CLOSE_MESSAGES_BUTTON": "Lukk",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Bildemelding"
+    },
+    "audio": {
+      "CONTENT": "Lydmelding"
+    },
+    "video": {
+      "CONTENT": "Video beskjed"
+    },
+    "file": {
+      "CONTENT": "Vedlegg"
+    },
+    "location": {
+      "CONTENT": "Plassering"
+    },
+    "fallback": {
+      "CONTENT": "har delt en URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/pl.json b/app/javascript/widget/i18n/locale/pl.json
index 30b8f9823..60c7307d1 100644
--- a/app/javascript/widget/i18n/locale/pl.json
+++ b/app/javascript/widget/i18n/locale/pl.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Rozpocznij rozmowę",
   "END_CONVERSATION": "Zakończ rozmowę",
   "CONTINUE_CONVERSATION": "Kontynuuj rozmowę",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Rozpocznij nową rozmowę",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Pokaż nowe wiadomości",
     "CLOSE_MESSAGES_BUTTON": "Zamknij",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Zobacz wszystkie artykuły"
+    "VIEW_ALL_ARTICLES": "Zobacz wszystkie artykuły",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Wiadomość z obrazkiem"
+    },
+    "audio": {
+      "CONTENT": "Wiadomość dźwiękowa"
+    },
+    "video": {
+      "CONTENT": "Wiadomość wideo"
+    },
+    "file": {
+      "CONTENT": "Załącznik pliku"
+    },
+    "location": {
+      "CONTENT": "Lokalizacja"
+    },
+    "fallback": {
+      "CONTENT": "udostępnił adres URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/pt.json b/app/javascript/widget/i18n/locale/pt.json
index 1c5f7b223..d737b924c 100644
--- a/app/javascript/widget/i18n/locale/pt.json
+++ b/app/javascript/widget/i18n/locale/pt.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Iniciar Conversa",
   "END_CONVERSATION": "Terminar Conversa",
   "CONTINUE_CONVERSATION": "Continuar conversa",
+  "YOU": "Você",
   "START_NEW_CONVERSATION": "Iniciar uma nova conversa",
+  "VIEW_UNREAD_MESSAGES": "Tem mensagens por ler",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Ver novas mensagens",
     "CLOSE_MESSAGES_BUTTON": "FECHAR",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Artigos Mais Populares",
-    "VIEW_ALL_ARTICLES": "Ver todos os artigos"
+    "VIEW_ALL_ARTICLES": "Ver todos os artigos",
+    "IFRAME_LOAD_ERROR": "Ocorreu um erro ao carregar o artigo. Por favor, atualize a página e tente novamente."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Mensagem de imagem"
+    },
+    "audio": {
+      "CONTENT": "Mensagem de áudio"
+    },
+    "video": {
+      "CONTENT": "Mensagem de vídeo"
+    },
+    "file": {
+      "CONTENT": "Arquivo anexo"
+    },
+    "location": {
+      "CONTENT": "Local:"
+    },
+    "fallback": {
+      "CONTENT": "compartilhou uma url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/pt_BR.json b/app/javascript/widget/i18n/locale/pt_BR.json
index 9d63ab675..7fa4fcb3a 100644
--- a/app/javascript/widget/i18n/locale/pt_BR.json
+++ b/app/javascript/widget/i18n/locale/pt_BR.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Iniciar Conversa",
   "END_CONVERSATION": "Finalizar Conversa",
   "CONTINUE_CONVERSATION": "Continuar conversa",
+  "YOU": "Você",
   "START_NEW_CONVERSATION": "Iniciar uma nova conversa",
+  "VIEW_UNREAD_MESSAGES": "Você tem mensagens não lidas",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Ver novas mensagens",
     "CLOSE_MESSAGES_BUTTON": "Fechar",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Artigos Populares",
-    "VIEW_ALL_ARTICLES": "Ver todos os artigos"
+    "VIEW_ALL_ARTICLES": "Ver todos os artigos",
+    "IFRAME_LOAD_ERROR": "Ocorreu um erro ao carregar o artigo. Por favor, atualize a página e tente novamente."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Mensagem de imagem"
+    },
+    "audio": {
+      "CONTENT": "Mensagem de áudio"
+    },
+    "video": {
+      "CONTENT": "Mensagem de vídeo"
+    },
+    "file": {
+      "CONTENT": "Arquivo anexo"
+    },
+    "location": {
+      "CONTENT": "Localização"
+    },
+    "fallback": {
+      "CONTENT": "compartilhou uma URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ro.json b/app/javascript/widget/i18n/locale/ro.json
index 09886f390..12e7d378a 100644
--- a/app/javascript/widget/i18n/locale/ro.json
+++ b/app/javascript/widget/i18n/locale/ro.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Începe conversația",
   "END_CONVERSATION": "Terminați conversația",
   "CONTINUE_CONVERSATION": "Continuați conversația",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Începeți o conversație nouă",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Vezi mesajele noi",
     "CLOSE_MESSAGES_BUTTON": "Închide",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Vezi toate articolele"
+    "VIEW_ALL_ARTICLES": "Vezi toate articolele",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Mesaj imagine"
+    },
+    "audio": {
+      "CONTENT": "Mesaj audio"
+    },
+    "video": {
+      "CONTENT": "Mesaj video"
+    },
+    "file": {
+      "CONTENT": "Fişier ataşat"
+    },
+    "location": {
+      "CONTENT": "Locaţie"
+    },
+    "fallback": {
+      "CONTENT": "a partajat un URL"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ru.json b/app/javascript/widget/i18n/locale/ru.json
index 28ce1539e..df5923bc6 100644
--- a/app/javascript/widget/i18n/locale/ru.json
+++ b/app/javascript/widget/i18n/locale/ru.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Начать диалог",
   "END_CONVERSATION": "Завершить диалог",
   "CONTINUE_CONVERSATION": "Продолжить беседу",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Начать диалог",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Посмотреть новые сообщения",
     "CLOSE_MESSAGES_BUTTON": "Закрыть",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Показать все статьи"
+    "VIEW_ALL_ARTICLES": "Показать все статьи",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Изображение"
+    },
+    "audio": {
+      "CONTENT": "Аудиосообщение"
+    },
+    "video": {
+      "CONTENT": "Видео"
+    },
+    "file": {
+      "CONTENT": "Прикрепленный файл"
+    },
+    "location": {
+      "CONTENT": "Местоположение"
+    },
+    "fallback": {
+      "CONTENT": "поделился ссылкой"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/sh.json b/app/javascript/widget/i18n/locale/sh.json
index e5fb85643..3a1f51ccf 100644
--- a/app/javascript/widget/i18n/locale/sh.json
+++ b/app/javascript/widget/i18n/locale/sh.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/sk.json b/app/javascript/widget/i18n/locale/sk.json
index 77d741b08..7dec7e968 100644
--- a/app/javascript/widget/i18n/locale/sk.json
+++ b/app/javascript/widget/i18n/locale/sk.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Začať konverzáciu",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Začať novú konverzáciu",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Zobraziť nové správy",
     "CLOSE_MESSAGES_BUTTON": "Zatvoriť",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Obrázková správa"
+    },
+    "audio": {
+      "CONTENT": "Hlasová správa"
+    },
+    "video": {
+      "CONTENT": "Video správa"
+    },
+    "file": {
+      "CONTENT": "Súbor v prílohe"
+    },
+    "location": {
+      "CONTENT": "Lokácia"
+    },
+    "fallback": {
+      "CONTENT": "zdieľal/a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/sl.json b/app/javascript/widget/i18n/locale/sl.json
index e5fb85643..3a1f51ccf 100644
--- a/app/javascript/widget/i18n/locale/sl.json
+++ b/app/javascript/widget/i18n/locale/sl.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/sr.json b/app/javascript/widget/i18n/locale/sr.json
index ead288c4c..961baab4e 100644
--- a/app/javascript/widget/i18n/locale/sr.json
+++ b/app/javascript/widget/i18n/locale/sr.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Započnite razgovor",
   "END_CONVERSATION": "Završi razgovor",
   "CONTINUE_CONVERSATION": "Nastavi razgovor",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Započnite novi razgovor",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Pogledajte nove poruke",
     "CLOSE_MESSAGES_BUTTON": "Zatvori",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Slikovita poruka"
+    },
+    "audio": {
+      "CONTENT": "Govorna poruka"
+    },
+    "video": {
+      "CONTENT": "Video poruka"
+    },
+    "file": {
+      "CONTENT": "Prilog"
+    },
+    "location": {
+      "CONTENT": "Lokacija"
+    },
+    "fallback": {
+      "CONTENT": "je podelio link"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/sv.json b/app/javascript/widget/i18n/locale/sv.json
index f5dbcf7e2..204156af7 100644
--- a/app/javascript/widget/i18n/locale/sv.json
+++ b/app/javascript/widget/i18n/locale/sv.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Starta konversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Fortsätt konversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Starta konversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Se nya meddelanden",
     "CLOSE_MESSAGES_BUTTON": "Stäng",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Bildmeddelande"
+    },
+    "audio": {
+      "CONTENT": "Ljudmeddelande"
+    },
+    "video": {
+      "CONTENT": "Videomeddelande"
+    },
+    "file": {
+      "CONTENT": "Bifogad fil"
+    },
+    "location": {
+      "CONTENT": "Plats"
+    },
+    "fallback": {
+      "CONTENT": "har delat en webbadress"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ta.json b/app/javascript/widget/i18n/locale/ta.json
index 2a4c273e3..1ec0d9fb0 100644
--- a/app/javascript/widget/i18n/locale/ta.json
+++ b/app/javascript/widget/i18n/locale/ta.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "மூடு",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "பட செய்தி"
+    },
+    "audio": {
+      "CONTENT": "ஆடியோ செய்தி"
+    },
+    "video": {
+      "CONTENT": "வீடியோ செய்தி"
+    },
+    "file": {
+      "CONTENT": "பைல் இணைப்புகள்"
+    },
+    "location": {
+      "CONTENT": "இருப்பிடம்"
+    },
+    "fallback": {
+      "CONTENT": "ஒரு URL ஐப் பகிர்ந்துள்ளார்"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/th.json b/app/javascript/widget/i18n/locale/th.json
index dac634245..03453633f 100644
--- a/app/javascript/widget/i18n/locale/th.json
+++ b/app/javascript/widget/i18n/locale/th.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "เริ่มการสนทนา",
   "END_CONVERSATION": "จบการสนทนา",
   "CONTINUE_CONVERSATION": "สนทนาต่อ",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "เริ่มการสนทนาใหม่",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "ดูข้อความใหม่",
     "CLOSE_MESSAGES_BUTTON": "ปิด",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "ข้อความภาพ"
+    },
+    "audio": {
+      "CONTENT": "ข้อความเสียง"
+    },
+    "video": {
+      "CONTENT": "ข้อความวิดิโอ"
+    },
+    "file": {
+      "CONTENT": "เเนบไฟล์"
+    },
+    "location": {
+      "CONTENT": "สถานที่"
+    },
+    "fallback": {
+      "CONTENT": "ได้เเชร์ลิ้ง"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/tr.json b/app/javascript/widget/i18n/locale/tr.json
index 67504b5df..61f749fbc 100644
--- a/app/javascript/widget/i18n/locale/tr.json
+++ b/app/javascript/widget/i18n/locale/tr.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Görüşmeyi Başlatın",
   "END_CONVERSATION": "Görüşmeyi Sonlandır",
   "CONTINUE_CONVERSATION": "Görüşmeye devam et",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Yeni Görüşme Başlatın",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Yeni mesajları gör",
     "CLOSE_MESSAGES_BUTTON": "Kapat",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Görsel mesaj"
+    },
+    "audio": {
+      "CONTENT": "Sesli mesaj"
+    },
+    "video": {
+      "CONTENT": "Video mesajı"
+    },
+    "file": {
+      "CONTENT": "Dosya eklentisi"
+    },
+    "location": {
+      "CONTENT": "Yer"
+    },
+    "fallback": {
+      "CONTENT": "bir url paylaştı"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/uk.json b/app/javascript/widget/i18n/locale/uk.json
index d221f3eb3..e345ff790 100644
--- a/app/javascript/widget/i18n/locale/uk.json
+++ b/app/javascript/widget/i18n/locale/uk.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Розпочати розмову",
   "END_CONVERSATION": "Закінчити спілкування",
   "CONTINUE_CONVERSATION": "Продовжити спілкування",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Розпочати нову розмову",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Переглянути нові повідомлення",
     "CLOSE_MESSAGES_BUTTON": "Закрити",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Переглянути всі статті"
+    "VIEW_ALL_ARTICLES": "Переглянути всі статті",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Повідомлення з картинкою"
+    },
+    "audio": {
+      "CONTENT": "Аудіо-повідомлення"
+    },
+    "video": {
+      "CONTENT": "Відеоповідомлення"
+    },
+    "file": {
+      "CONTENT": "Повідомлення з файлом"
+    },
+    "location": {
+      "CONTENT": "Місцезнаходження"
+    },
+    "fallback": {
+      "CONTENT": "поділився посиланням"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ur.json b/app/javascript/widget/i18n/locale/ur.json
index d272b22ab..6c0f5f111 100644
--- a/app/javascript/widget/i18n/locale/ur.json
+++ b/app/javascript/widget/i18n/locale/ur.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "تصویری پیغام"
+    },
+    "audio": {
+      "CONTENT": "آڈیو پیغام"
+    },
+    "video": {
+      "CONTENT": "ویڈیو پیغام"
+    },
+    "file": {
+      "CONTENT": "فائل منسلک کرنا"
+    },
+    "location": {
+      "CONTENT": "مقام"
+    },
+    "fallback": {
+      "CONTENT": "نے ایک یو آر ایل بھیجا"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/ur_IN.json b/app/javascript/widget/i18n/locale/ur_IN.json
index e5fb85643..3a1f51ccf 100644
--- a/app/javascript/widget/i18n/locale/ur_IN.json
+++ b/app/javascript/widget/i18n/locale/ur_IN.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Start Conversation",
   "END_CONVERSATION": "End Conversation",
   "CONTINUE_CONVERSATION": "Continue conversation",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Start a new conversation",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "See new messages",
     "CLOSE_MESSAGES_BUTTON": "Close",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Picture message"
+    },
+    "audio": {
+      "CONTENT": "Audio message"
+    },
+    "video": {
+      "CONTENT": "Video message"
+    },
+    "file": {
+      "CONTENT": "File Attachment"
+    },
+    "location": {
+      "CONTENT": "Location"
+    },
+    "fallback": {
+      "CONTENT": "has shared a url"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/vi.json b/app/javascript/widget/i18n/locale/vi.json
index 197e3ece5..12e4bdac1 100644
--- a/app/javascript/widget/i18n/locale/vi.json
+++ b/app/javascript/widget/i18n/locale/vi.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "Bắt đầu một cuộc trò chuyện",
   "END_CONVERSATION": "Kết thúc hội thoại",
   "CONTINUE_CONVERSATION": "Tiếp tục hội thoại",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "Bắt đầu hội thoại mới",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "Xem tin nhắn mới",
     "CLOSE_MESSAGES_BUTTON": "Đóng",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "Xem tất cả bài viết"
+    "VIEW_ALL_ARTICLES": "Xem tất cả bài viết",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "Tin nhắn hình ảnh"
+    },
+    "audio": {
+      "CONTENT": "Tin nhắn thoại"
+    },
+    "video": {
+      "CONTENT": "Tin nhắn video"
+    },
+    "file": {
+      "CONTENT": "Tập tin đính kèm"
+    },
+    "location": {
+      "CONTENT": "Địa điểm"
+    },
+    "fallback": {
+      "CONTENT": "có một đường dẫn chia sẻ"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/zh_CN.json b/app/javascript/widget/i18n/locale/zh_CN.json
index 654d83360..14ed4018d 100644
--- a/app/javascript/widget/i18n/locale/zh_CN.json
+++ b/app/javascript/widget/i18n/locale/zh_CN.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "开始会话",
   "END_CONVERSATION": "结束对话",
   "CONTINUE_CONVERSATION": "继续对话",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "开始新的对话",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "查看新消息",
     "CLOSE_MESSAGES_BUTTON": "关闭",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "图片消息"
+    },
+    "audio": {
+      "CONTENT": "音频消息"
+    },
+    "video": {
+      "CONTENT": "视频消息"
+    },
+    "file": {
+      "CONTENT": "附件"
+    },
+    "location": {
+      "CONTENT": "位置"
+    },
+    "fallback": {
+      "CONTENT": "分享了一个网址"
+    }
   }
 }
diff --git a/app/javascript/widget/i18n/locale/zh_TW.json b/app/javascript/widget/i18n/locale/zh_TW.json
index 4575e7c5a..64e0bd879 100644
--- a/app/javascript/widget/i18n/locale/zh_TW.json
+++ b/app/javascript/widget/i18n/locale/zh_TW.json
@@ -34,7 +34,9 @@
   "START_CONVERSATION": "開始對話",
   "END_CONVERSATION": "結束對話",
   "CONTINUE_CONVERSATION": "繼續對話",
+  "YOU": "You",
   "START_NEW_CONVERSATION": "開始一個新對話",
+  "VIEW_UNREAD_MESSAGES": "You have unread messages",
   "UNREAD_VIEW": {
     "VIEW_MESSAGES_BUTTON": "查看新訊息",
     "CLOSE_MESSAGES_BUTTON": "關閉",
@@ -108,6 +110,27 @@
   },
   "PORTAL": {
     "POPULAR_ARTICLES": "Popular Articles",
-    "VIEW_ALL_ARTICLES": "View all articles"
+    "VIEW_ALL_ARTICLES": "View all articles",
+    "IFRAME_LOAD_ERROR": "There was an error loading the article, please refresh the page and try again."
+  },
+  "ATTACHMENTS": {
+    "image": {
+      "CONTENT": "圖片訊息"
+    },
+    "audio": {
+      "CONTENT": "聲音訊息"
+    },
+    "video": {
+      "CONTENT": "影片訊息"
+    },
+    "file": {
+      "CONTENT": "附件"
+    },
+    "location": {
+      "CONTENT": "位置"
+    },
+    "fallback": {
+      "CONTENT": "分享了一個網址"
+    }
   }
 }
diff --git a/config/locales/tr.yml b/config/locales/tr.yml
index 80aa4fce2..ca991bb31 100644
--- a/config/locales/tr.yml
+++ b/config/locales/tr.yml
@@ -184,21 +184,21 @@ tr:
       description: "Integrate powerful AI features into Chatwoot by leveraging the GPT models from OpenAI."
   public_portal:
     search:
-      search_placeholder: Başlığa veya içeriğe göre arama yapın...
+      search_placeholder: Search for article by title or body...
       empty_placeholder: Sonuç bulunamadı.
-      loading_placeholder: Aranıyor...
-      results_title: Arama sonuçları
-    toc_header: 'Bu sayfadakiler'
+      loading_placeholder: Searching...
+      results_title: Search results
+    toc_header: 'On this page'
     hero:
-      sub_title: Makalelerde arayın veya aşağıdaki kategorilere göz atın.
+      sub_title: Search for the articles here or browse the categories below.
     common:
       home: Anasayfa
-      last_updated_on: "Son güncelleme: %{last_updated_on}"
-      view_all_articles: Tüm makaleleri görüntüle
-      article: makale
-      articles: makale
-      no_articles: Burada hiç makale yok.
+      last_updated_on: Last updated on %{last_updated_on}
+      view_all_articles: View all articles
+      article: article
+      articles: articles
+      no_articles: There are no articles here
     footer:
       made_with: Made with
     header:
-      go_to_homepage: Ana siteye git
+      go_to_homepage: Go to the main site
diff --git a/config/locales/zh_TW.yml b/config/locales/zh_TW.yml
index 045675b4a..dfb52c57c 100644
--- a/config/locales/zh_TW.yml
+++ b/config/locales/zh_TW.yml
@@ -21,7 +21,7 @@ zh_TW:
   messages:
     reset_password_success: 密碼重設成功，請確認您的信箱有收到重設信件。
     reset_password_failure: 我們找不到用戶指定的電子郵件。
-    inbox_deletetion_response: Your inbox deletion request will be processed in some time.
+    inbox_deletetion_response: 您的收件匣刪除請求將在一段時間後處理。
   errors:
     validations:
       presence: must not be blank
@@ -71,8 +71,8 @@ zh_TW:
       avg_first_response_time: 平均第一次回覆時間（分鐘）
       avg_resolution_time: 平均解決時間（分鐘）
     inbox_csv:
-      inbox_name: Inbox name
-      inbox_type: Inbox type
+      inbox_name: 收件匣名稱
+      inbox_type: 收件匣類型
       conversations_count: No. of conversations
       avg_first_response_time: 平均第一次回覆時間（分鐘）
       avg_resolution_time: 平均解決時間（分鐘）