Pranav
ef591f848a
chore: Add open conversation option ( #11828 )
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Added conversation_status, assignee_id, team_id, and priority to the
message_created event to allow users to build automations based on
conversation details. Also introduced a new open_conversation action.
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2025-07-02 10:01:50 +05:30
Clairton Rodrigo Heinzen
96f4f50d2d
feat: Add the ability to un-assign teams using automation ( #9668 )
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Co-authored-by: Pranav <pranavrajs@gmail.com >
2024-06-26 12:40:36 -07:00
Vishnu Narayanan
23230e0143
feat: sla-7 ensure applied_sla uniqueness ( #8938 )
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* feat: refactor fetching sla in action service
* chore: modify spec
* chore: ensure applied_sla uniqueness
* chore: review fixes
* feat: add unique index on applied_sla
* chore: fix spec
* chore: add new specs to improve coverage
* chore: improve spec
* Update spec/enterprise/services/enterprise/action_service_spec.rb
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2024-02-20 21:59:49 +05:30
Vishnu Narayanan
b8047f0912
feat: sla-2 add automation backend support for SLA ( #8775 )
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* feat: add automation support for SLA
* feat: add sla action in automtion UI
* chore: revert frontend changes
* chore: refactor to ee namespace
* chore: refactor automation rule to ee namespace
* feat: create applied_sla table entry
* chore: add applied_sla spec
* chore: rubocop fixes
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Co-authored-by: Sojan <sojan@pepalo.com >
2024-02-01 15:42:12 +05:30
Vishnu Narayanan
e7e14f01e4
fix: undefined method 'zero?' for nil:NilClass ( #8689 )
2024-01-15 15:07:36 +05:30
Muhsin Keloth
2d4ef0c328
feat: Add None option in automation assign agent actions ( #7900 )
2023-09-14 09:01:58 +05:30
Tejaswini Chile
99dfe1d5af
feat: Enable template variables in channel greeting messages ( #6971 )
2023-04-26 20:23:46 +05:30
Muhsin Keloth
d1584eea72
feat: Add an action on automation to change the priority ( #6925 )
2023-04-20 11:31:33 +05:30
Tejaswini Chile
5cdc7d654a
feat: Support multiple emails in email transcript automation ( #6924 )
2023-04-19 16:55:25 +05:30
Tejaswini Chile
9bfbd528ef
feat: Assign team with teams none option ( #5871 )
2022-11-17 14:15:16 +05:30
Tejaswini Chile
e85f998a08
feat: Remove labels in macro ( #5875 )
2022-11-17 12:30:47 +05:30
Tejaswini Chile
826a735cdb
fix: Assign agent action changes ( #5827 )
2022-11-15 13:15:27 +05:30
Fayaz Ahmed
9eb861a3b7
feat: Custom attributes in automations and refactor ( #4548 )
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* Custom attributes
* Custom Attrs Manifest
* Fix dropdown values for custom attributes
* Handle edit mode for custom attributes
* Ported duplicate logic to a mixin
* fix Code climate issue
* Fix Codeclimate complexity warning
* Bug fix - Custom attributes getting duplicated
* Bug fixes and Code Climate issue fix
* Code Climate Issues Breakdown
* Fix test spec
* Add labels for Custom attributes in dropdown
* Refactor
* Refactor Automion mixin
* Refactor Mixin
* Refactor getOperator
* Fix getOperatorType
* File name method refactor
* Refactor appendNewCondition
* spec update
* Refactor methods
* Mixin Spec update
* Automation Mixins Test Specs
* Mixin Spec Rerun
* Automation validations mixin spec
* Automation helper test spec
* Send custom_attr key
* Fix spec fixtures
* fix: Changes for custom attribute type and lower case search
* fix: Specs
* fix: Specs
* fix: Ruby version change
* fix: Ruby version change
* Removes Lowercased values and fix label value in api payload
* Fix specs
* Fixed Query Spec
* Removed disabled labels if no attributes are present
* Code Climate Fixes
* fix: custom attribute with indifferent access
* fix: custom attribute with indifferent access
* Fix specs
* Minor label fix
* REtrigger circle ci build
* Update app/javascript/shared/mixins/specs/automationMixin.spec.js
* Update app/javascript/shared/mixins/specs/automationMixin.spec.js
* fix: Custom attribute case insensitivity search
* Add missing reset action method to input
* Set team_input to single select instead of multiple
* fix: remove value case check for date,boolean and number data type
* fix: cognitive complexity
* fix: cognitive complexity
* fix: Fixed activity message for automation system
* fix: Fixed activity message for automation system
* fix: Fixed activity message for automation system
* fix: codeclimate
* fix: codeclimate
* fix: action cable events for label update
* fix: codeclimate, conversation modela number of methods
* fix: codeclimate, conversation modela number of methods
* fix: codeclimate, conversation modela number of methods
* fix: codeclimate, conversation modela number of methods
* Fix margin bottom for attachment button
* Remove margin bottom to avoid conflict from macros
* Fix automation action query generator using the right key
* fix: not running message created event for activity message
* fix: not running message created event for activity message
* codeclimate fix
* codeclimate fix
* codeclimate fix
* Update app/javascript/dashboard/mixins/automations/methodsMixin.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/shared/mixins/specs/automationHelper.spec.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/helper/automationHelper.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
* Update app/javascript/dashboard/mixins/automations/methodsMixin.js
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
Co-authored-by: Tejaswini <tejaswini@chatwoot.com >
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com >
Co-authored-by: Sojan Jose <sojan@pepalo.com >
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2022-11-10 10:53:29 +05:30
Tejaswini Chile
a274a1702a
chore: Macros enhancement ( #5609 )
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- Fixed send_attachment and send_email_transcript
- Fixed duplicate activity messages
- Fixed Order of execution
Fixes : #5584
2022-10-20 19:41:48 -07:00
Tejaswini Chile
6a4c0a1578
feat: Execute macro actions, for the conversation ( #5066 )
2022-07-26 12:41:22 +05:30
