diff --git a/app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue b/app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue
index 5d516e111..9c04232e2 100644
--- a/app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue
+++ b/app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue
@@ -127,7 +127,7 @@ export default {
     const uploadRef = ref(false);
 
     const keyboardEvents = {
-      'Alt+KeyA': {
+      '$mod+Alt+KeyA': {
         action: () => {
           // TODO: This is really hacky, we need to replace the file picker component with
           // a custom one, where the logic and the component markup is isolated.
diff --git a/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue b/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue
index b982d96d0..04cd100ef 100644
--- a/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue
+++ b/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue
@@ -1,41 +1,34 @@
 <script setup>
-import { ref, onMounted } from 'vue';
+import { ref, computed, onMounted } from 'vue';
 import { useI18n } from 'vue-i18n';
 import { useDetectKeyboardLayout } from 'dashboard/composables/useDetectKeyboardLayout';
-import { SHORTCUT_KEYS } from './constants';
+import { SHORTCUT_KEYS, KEYS } from './constants';
 import {
   LAYOUT_QWERTZ,
   keysToModifyInQWERTZ,
 } from 'shared/helpers/KeyboardHelpers';
 import Hotkey from 'dashboard/components/base/Hotkey.vue';
 
-defineProps({
-  show: {
-    type: Boolean,
-    default: false,
-  },
-});
-
+defineProps({ show: Boolean });
 defineEmits(['close']);
 
 const { t } = useI18n();
-
-const shortcutKeys = SHORTCUT_KEYS;
 const currentLayout = ref(null);
 
-const title = item => t(`KEYBOARD_SHORTCUTS.TITLE.${item.label}`);
+const title = computed(
+  () => item => t(`KEYBOARD_SHORTCUTS.TITLE.${item.label}`)
+);
 
 // Added this function to check if the keySet needs a shift key
 // This is used to display the shift key in the modal
 // If the current layout is QWERTZ and the keySet contains a key that needs a shift key
 // If layout is QWERTZ then we add the Shift+keysToModify to fix an known issue
 // https://github.com/chatwoot/chatwoot/issues/9492
-const needsShiftKey = keySet => {
-  return (
+const needsShiftKey = computed(
+  () => keySet =>
     currentLayout.value === LAYOUT_QWERTZ &&
     keySet.some(key => keysToModifyInQWERTZ.has(key))
-  );
-};
+);
 
 onMounted(async () => {
   currentLayout.value = await useDetectKeyboardLayout();
@@ -55,80 +48,46 @@ onMounted(async () => {
           </h5>
           <div class="flex items-center gap-2 mb-1 ml-2">
             <Hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
-              {{ $t('KEYBOARD_SHORTCUTS.KEYS.WINDOWS_KEY_AND_COMMAND_KEY') }}
+              {{ KEYS.WIN }}
             </Hotkey>
             <Hotkey custom-class="min-h-[28px] min-w-[36px] key">
-              {{ $t('KEYBOARD_SHORTCUTS.KEYS.FORWARD_SLASH_KEY') }}
+              {{ KEYS.SLASH }}
             </Hotkey>
           </div>
         </div>
       </div>
 
       <div class="grid grid-cols-2 px-8 pt-0 pb-8 gap-x-5 gap-y-3">
-        <div class="flex justify-between items-center min-w-[25rem]">
-          <h5 class="text-sm text-slate-800 dark:text-slate-100">
-            {{ $t('KEYBOARD_SHORTCUTS.TITLE.OPEN_CONVERSATION') }}
-          </h5>
-          <div class="flex items-center gap-2 mb-1 ml-2">
-            <div class="flex gap-2">
-              <Hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
-                {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
-              </Hotkey>
-              <Hotkey custom-class="min-h-[28px] w-9 key"> {{ 'J' }} </Hotkey>
-              <span
-                class="flex items-center text-sm font-semibold text-slate-800 dark:text-slate-100"
-              >
-                {{ $t('KEYBOARD_SHORTCUTS.KEYS.FORWARD_SLASH_KEY') }}
-              </span>
-            </div>
-            <Hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
-              {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
-            </Hotkey>
-            <Hotkey custom-class="w-9 key"> {{ 'K' }} </Hotkey>
-          </div>
-        </div>
-
-        <div class="flex justify-between items-center min-w-[25rem]">
-          <h5 class="text-sm text-slate-800 dark:text-slate-100">
-            {{ $t('KEYBOARD_SHORTCUTS.TITLE.RESOLVE_AND_NEXT') }}
-          </h5>
-          <div class="flex items-center gap-2 mb-1 ml-2">
-            <Hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
-              {{ $t('KEYBOARD_SHORTCUTS.KEYS.WINDOWS_KEY_AND_COMMAND_KEY') }}
-            </Hotkey>
-            <Hotkey custom-class="min-h-[28px] min-w-[60px] normal-case key">
-              {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
-            </Hotkey>
-            <Hotkey custom-class="w-9 key"> {{ 'E' }} </Hotkey>
-          </div>
-        </div>
         <div
-          v-for="shortcutKey in shortcutKeys"
-          :key="shortcutKey.id"
+          v-for="shortcut in SHORTCUT_KEYS"
+          :key="shortcut.id"
           class="flex justify-between items-center min-w-[25rem]"
         >
           <h5 class="text-sm text-slate-800 min-w-[36px] dark:text-slate-100">
-            {{ title(shortcutKey) }}
+            {{ title(shortcut) }}
           </h5>
           <div class="flex items-center gap-2 mb-1 ml-2">
-            <Hotkey
-              v-if="needsShiftKey(shortcutKey.keySet)"
-              custom-class="min-h-[28px] min-w-[36px] key"
-            >
-              {{ 'Shift' }}
-            </Hotkey>
-            <Hotkey
-              :class="{ 'min-w-[60px]': shortcutKey.firstKey !== 'Up' }"
-              custom-class="min-h-[28px] normal-case key"
-            >
-              {{ shortcutKey.firstKey }}
-            </Hotkey>
-            <Hotkey
-              :class="{ 'normal-case': shortcutKey.secondKey === 'Down' }"
-              custom-class="min-h-[28px] min-w-[36px] key"
-            >
-              {{ shortcutKey.secondKey }}
-            </Hotkey>
+            <template v-if="needsShiftKey(shortcut.keySet)">
+              <Hotkey custom-class="min-h-[28px] min-w-[36px] key">
+                {{ KEYS.SHIFT }}
+              </Hotkey>
+            </template>
+
+            <template v-for="(key, index) in shortcut.displayKeys" :key="index">
+              <template v-if="key !== KEYS.SLASH">
+                <Hotkey
+                  custom-class="min-h-[28px] min-w-[36px] key normal-case"
+                >
+                  {{ key }}
+                </Hotkey>
+              </template>
+              <span
+                v-else
+                class="flex items-center text-sm font-semibold text-slate-800 dark:text-slate-100"
+              >
+                {{ key }}
+              </span>
+            </template>
           </div>
         </div>
       </div>
diff --git a/app/javascript/dashboard/components/widgets/modal/constants.js b/app/javascript/dashboard/components/widgets/modal/constants.js
index 7ad2085d0..bfecafb87 100644
--- a/app/javascript/dashboard/components/widgets/modal/constants.js
+++ b/app/javascript/dashboard/components/widgets/modal/constants.js
@@ -1,86 +1,95 @@
+export const KEYS = {
+  ALT: 'Alt / ⌥',
+  WIN: 'Win / ⌘',
+  SHIFT: 'Shift',
+  SLASH: '/',
+  UP: 'Up',
+  DOWN: 'Down',
+};
+
 export const SHORTCUT_KEYS = [
   {
     id: 1,
-    label: 'NAVIGATE_DROPDOWN',
-    firstKey: 'Up',
-    secondKey: 'Down',
-    keySet: ['ArrowUp', 'ArrowDown'],
+    label: 'OPEN_CONVERSATION',
+    displayKeys: [KEYS.ALT, 'J', KEYS.SLASH, KEYS.ALT, 'K'],
+    keySet: ['Alt+KeyJ', 'Alt+KeyK'],
   },
   {
     id: 2,
-    label: 'RESOLVE_CONVERSATION',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'E',
-    keySet: ['Alt+KeyE'],
+    label: 'RESOLVE_AND_NEXT',
+    displayKeys: [KEYS.WIN, KEYS.ALT, 'E'],
+    keySet: ['$mod+Alt+KeyE'],
   },
   {
     id: 3,
-    label: 'GO_TO_CONVERSATION_DASHBOARD',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'C',
-    keySet: ['Alt+KeyC'],
+    label: 'NAVIGATE_DROPDOWN',
+    displayKeys: [KEYS.UP, KEYS.DOWN],
+    keySet: ['ArrowUp', 'ArrowDown'],
   },
   {
     id: 4,
-    label: 'ADD_ATTACHMENT',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'A',
-    keySet: ['Alt+KeyA'],
+    label: 'RESOLVE_CONVERSATION',
+    displayKeys: [KEYS.ALT, 'E'],
+    keySet: ['Alt+KeyE'],
   },
   {
     id: 5,
-    label: 'GO_TO_CONTACTS_DASHBOARD',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'V',
-    keySet: ['Alt+KeyV'],
+    label: 'GO_TO_CONVERSATION_DASHBOARD',
+    displayKeys: [KEYS.ALT, 'C'],
+    keySet: ['Alt+KeyC'],
   },
   {
     id: 6,
-    label: 'TOGGLE_SIDEBAR',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'O',
-    keySet: ['Alt+KeyO'],
+    label: 'ADD_ATTACHMENT',
+    displayKeys: [KEYS.WIN, KEYS.ALT, 'A'],
+    keySet: ['$mod+Alt+KeyA'],
   },
   {
     id: 7,
-    label: 'GO_TO_REPORTS_SIDEBAR',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'R',
-    keySet: ['Alt+KeyR'],
+    label: 'GO_TO_CONTACTS_DASHBOARD',
+    displayKeys: [KEYS.ALT, 'V'],
+    keySet: ['Alt+KeyV'],
   },
   {
     id: 8,
-    label: 'MOVE_TO_NEXT_TAB',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'N',
-    keySet: ['Alt+KeyN'],
+    label: 'TOGGLE_SIDEBAR',
+    displayKeys: [KEYS.ALT, 'O'],
+    keySet: ['Alt+KeyO'],
   },
   {
     id: 9,
-    label: 'GO_TO_SETTINGS',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'S',
-    keySet: ['Alt+KeyS'],
+    label: 'GO_TO_REPORTS_SIDEBAR',
+    displayKeys: [KEYS.ALT, 'R'],
+    keySet: ['Alt+KeyR'],
+  },
+  {
+    id: 10,
+    label: 'MOVE_TO_NEXT_TAB',
+    displayKeys: [KEYS.ALT, 'N'],
+    keySet: ['Alt+KeyN'],
   },
   {
     id: 11,
-    label: 'SWITCH_TO_PRIVATE_NOTE',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'P',
-    keySet: ['Alt+KeyP'],
+    label: 'GO_TO_SETTINGS',
+    displayKeys: [KEYS.ALT, 'S'],
+    keySet: ['Alt+KeyS'],
   },
   {
     id: 12,
-    label: 'SWITCH_TO_REPLY',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'L',
-    keySet: ['Alt+KeyL'],
+    label: 'SWITCH_TO_PRIVATE_NOTE',
+    displayKeys: [KEYS.ALT, 'P'],
+    keySet: ['Alt+KeyP'],
   },
   {
     id: 13,
+    label: 'SWITCH_TO_REPLY',
+    displayKeys: [KEYS.ALT, 'L'],
+    keySet: ['Alt+KeyL'],
+  },
+  {
+    id: 14,
     label: 'TOGGLE_SNOOZE_DROPDOWN',
-    firstKey: 'Alt / ⌥',
-    secondKey: 'M',
+    displayKeys: [KEYS.ALT, 'M'],
     keySet: ['Alt+KeyM'],
   },
 ];
diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index 15388a54a..8971287ab 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -389,11 +389,6 @@
       "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
       "SWITCH_TO_REPLY": "Switch to Reply",
       "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
-    },
-    "KEYS": {
-      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
-      "ALT_OR_OPTION_KEY": "Alt / ⌥",
-      "FORWARD_SLASH_KEY": "/"
     }
   }
 }