diff --git a/app/controllers/dashboard_controller.rb b/app/controllers/dashboard_controller.rb
index f63e8f6bf..0f915ab8a 100644
--- a/app/controllers/dashboard_controller.rb
+++ b/app/controllers/dashboard_controller.rb
@@ -36,7 +36,7 @@ class DashboardController < ActionController::Base
       'LOGOUT_REDIRECT_LINK',
       'DISABLE_USER_PROFILE_UPDATE',
       'DEPLOYMENT_ENV',
-      'CSML_EDITOR_HOST'
+      'CSML_EDITOR_HOST', 'INSTALLATION_PRICING_PLAN'
     ).merge(app_config)
   end
 
diff --git a/app/javascript/dashboard/components-next/captain/PageLayout.vue b/app/javascript/dashboard/components-next/captain/PageLayout.vue
index 1ce03cec5..dd76f1b62 100644
--- a/app/javascript/dashboard/components-next/captain/PageLayout.vue
+++ b/app/javascript/dashboard/components-next/captain/PageLayout.vue
@@ -1,12 +1,12 @@
 <script setup>
 import { computed } from 'vue';
-import { useAccount } from 'dashboard/composables/useAccount';
+import { usePolicy } from 'dashboard/composables/usePolicy';
 import Button from 'dashboard/components-next/button/Button.vue';
 import PaginationFooter from 'dashboard/components-next/pagination/PaginationFooter.vue';
 import Spinner from 'dashboard/components-next/spinner/Spinner.vue';
 import Policy from 'dashboard/components/policy.vue';
 
-const { featureFlag } = defineProps({
+const props = defineProps({
   currentPage: {
     type: Number,
     default: 1,
@@ -50,10 +50,10 @@ const { featureFlag } = defineProps({
 });
 
 const emit = defineEmits(['click', 'close', 'update:currentPage']);
-const { isCloudFeatureEnabled } = useAccount();
+const { shouldShowPaywall } = usePolicy();
 
 const showPaywall = computed(() => {
-  return !isCloudFeatureEnabled(featureFlag);
+  return shouldShowPaywall(props.featureFlag);
 });
 
 const handleButtonClick = () => {
@@ -97,7 +97,7 @@ const handlePageChange = event => {
     </header>
     <main class="flex-1 px-6 overflow-y-auto xl:px-0">
       <div class="w-full max-w-[960px] mx-auto py-4">
-        <slot name="controls" />
+        <slot v-if="!showPaywall" name="controls" />
         <div
           v-if="isFetching"
           class="flex items-center justify-center py-10 text-n-slate-11"
diff --git a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
index ed00e4623..9dd73e7e4 100644
--- a/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
+++ b/app/javascript/dashboard/components-next/sidebar/Sidebar.vue
@@ -240,24 +240,20 @@ const menuItems = computed(() => {
       name: 'Captain',
       icon: 'i-woot-captain',
       label: t('SIDEBAR.CAPTAIN'),
-      showOnlyOnCloud: true,
       children: [
         {
           name: 'Assistants',
           label: t('SIDEBAR.CAPTAIN_ASSISTANTS'),
-          showOnlyOnCloud: true,
           to: accountScopedRoute('captain_assistants_index'),
         },
         {
           name: 'Documents',
           label: t('SIDEBAR.CAPTAIN_DOCUMENTS'),
-          showOnlyOnCloud: true,
           to: accountScopedRoute('captain_documents_index'),
         },
         {
           name: 'Responses',
           label: t('SIDEBAR.CAPTAIN_RESPONSES'),
-          showOnlyOnCloud: true,
           to: accountScopedRoute('captain_responses_index'),
         },
       ],
@@ -509,7 +505,6 @@ const menuItems = computed(() => {
           name: 'Settings Billing',
           label: t('SIDEBAR.BILLING'),
           icon: 'i-lucide-credit-card',
-          showOnlyOnCloud: true,
           to: accountScopedRoute('billing_settings_index'),
         },
       ],
diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue b/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
index 64345c7de..6e211b132 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarGroup.vue
@@ -24,7 +24,6 @@ const {
   resolvePath,
   resolvePermissions,
   resolveFeatureFlag,
-  isOnChatwootCloud,
   isAllowed,
 } = useSidebarContext();
 
@@ -43,7 +42,6 @@ const hasChildren = computed(
 const accessibleItems = computed(() => {
   if (!hasChildren.value) return [];
   return props.children.filter(child => {
-    if (child.showOnlyOnCloud && !isOnChatwootCloud.value) return false;
     // If a item has no link, it means it's just a subgroup header
     // So we don't need to check for permissions here, because there's nothing to
     // access here anyway
@@ -166,7 +164,7 @@ onMounted(async () => {
           :active-child="activeChild"
         />
         <SidebarGroupLeaf
-          v-else
+          v-else-if="isAllowed(child.to)"
           v-show="isExpanded || activeChild?.name === child.name"
           v-bind="child"
           :active="activeChild?.name === child.name"
diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue b/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue
index a791953b6..33e105563 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarGroupLeaf.vue
@@ -9,18 +9,10 @@ const props = defineProps({
   to: { type: [String, Object], required: true },
   icon: { type: [String, Object], default: null },
   active: { type: Boolean, default: false },
-  showOnlyOnCloud: { type: Boolean, default: false },
   component: { type: Function, default: null },
 });
 
-const { resolvePermissions, resolveFeatureFlag, isOnChatwootCloud } =
-  useSidebarContext();
-
-const allowedToShow = computed(() => {
-  if (props.showOnlyOnCloud && !isOnChatwootCloud.value) return false;
-
-  return true;
-});
+const { resolvePermissions, resolveFeatureFlag } = useSidebarContext();
 
 const shouldRenderComponent = computed(() => {
   return typeof props.component === 'function' || isVNode(props.component);
@@ -30,7 +22,6 @@ const shouldRenderComponent = computed(() => {
 <!-- eslint-disable-next-line vue/no-root-v-if -->
 <template>
   <Policy
-    v-if="allowedToShow"
     :permissions="resolvePermissions(to)"
     :feature-flag="resolveFeatureFlag(to)"
     as="li"
diff --git a/app/javascript/dashboard/components-next/sidebar/SidebarSubGroup.vue b/app/javascript/dashboard/components-next/sidebar/SidebarSubGroup.vue
index 8e3c3009e..a218276ee 100644
--- a/app/javascript/dashboard/components-next/sidebar/SidebarSubGroup.vue
+++ b/app/javascript/dashboard/components-next/sidebar/SidebarSubGroup.vue
@@ -14,12 +14,11 @@ const props = defineProps({
   activeChild: { type: Object, default: undefined },
 });
 
-const { isAllowed, isOnChatwootCloud } = useSidebarContext();
+const { isAllowed } = useSidebarContext();
 const scrollableContainer = ref(null);
 
 const accessibleItems = computed(() =>
   props.children.filter(child => {
-    if (child.showOnlyOnCloud && !isOnChatwootCloud.value) return false;
     return child.to && isAllowed(child.to);
   })
 );
diff --git a/app/javascript/dashboard/components-next/sidebar/provider.js b/app/javascript/dashboard/components-next/sidebar/provider.js
index 4d9973213..642146fc9 100644
--- a/app/javascript/dashboard/components-next/sidebar/provider.js
+++ b/app/javascript/dashboard/components-next/sidebar/provider.js
@@ -1,5 +1,4 @@
 import { inject, provide } from 'vue';
-import { useMapGetter } from 'dashboard/composables/store';
 import { usePolicy } from 'dashboard/composables/usePolicy';
 import { useRouter } from 'vue-router';
 
@@ -12,9 +11,8 @@ export function useSidebarContext() {
   }
 
   const router = useRouter();
-  const isOnChatwootCloud = useMapGetter('globalConfig/isOnChatwootCloud');
 
-  const { checkFeatureAllowed, checkPermissions } = usePolicy();
+  const { shouldShow } = usePolicy();
 
   const resolvePath = to => {
     if (to) return router.resolve(to)?.path || '/';
@@ -31,11 +29,17 @@ export function useSidebarContext() {
     return '';
   };
 
+  const resolveInstallationType = to => {
+    if (to) return router.resolve(to)?.meta?.installationTypes || [];
+    return [];
+  };
+
   const isAllowed = to => {
     const permissions = resolvePermissions(to);
     const featureFlag = resolveFeatureFlag(to);
+    const installationType = resolveInstallationType(to);
 
-    return checkPermissions(permissions) && checkFeatureAllowed(featureFlag);
+    return shouldShow(featureFlag, permissions, installationType);
   };
 
   return {
@@ -44,7 +48,6 @@ export function useSidebarContext() {
     resolvePermissions,
     resolveFeatureFlag,
     isAllowed,
-    isOnChatwootCloud,
   };
 }
 
diff --git a/app/javascript/dashboard/components/policy.vue b/app/javascript/dashboard/components/policy.vue
index bafe4caa7..5e0aa9d54 100644
--- a/app/javascript/dashboard/components/policy.vue
+++ b/app/javascript/dashboard/components/policy.vue
@@ -15,17 +15,22 @@ const props = defineProps({
     type: String,
     default: null,
   },
+  installationTypes: {
+    type: Array,
+    default: null,
+  },
 });
 
-const { checkFeatureAllowed, checkPermissions } = usePolicy();
+const { shouldShow } = usePolicy();
 
-const isFeatureAllowed = computed(() => checkFeatureAllowed(props.featureFlag));
-const hasPermission = computed(() => checkPermissions(props.permissions));
+const show = computed(() =>
+  shouldShow(props.featureFlag, props.permissions, props.installationTypes)
+);
 </script>
 
 <!-- eslint-disable vue/no-root-v-if -->
 <template>
-  <component :is="as" v-if="isFeatureAllowed && hasPermission">
+  <component :is="as" v-if="show">
     <slot />
   </component>
 </template>
diff --git a/app/javascript/dashboard/composables/usePolicy.js b/app/javascript/dashboard/composables/usePolicy.js
index 0653003ec..dc203cbac 100644
--- a/app/javascript/dashboard/composables/usePolicy.js
+++ b/app/javascript/dashboard/composables/usePolicy.js
@@ -1,20 +1,31 @@
+import { computed, unref } from 'vue';
 import { useMapGetter } from 'dashboard/composables/store';
 import { useAccount } from 'dashboard/composables/useAccount';
+import { useConfig } from 'dashboard/composables/useConfig';
 import {
   getUserPermissions,
   hasPermissions,
 } from 'dashboard/helper/permissionsHelper';
+import { PREMIUM_FEATURES } from 'dashboard/featureFlags';
+
+import { INSTALLATION_TYPES } from 'dashboard/constants/installationTypes';
 
 export function usePolicy() {
   const user = useMapGetter('getCurrentUser');
   const isFeatureEnabled = useMapGetter('accounts/isFeatureEnabledonAccount');
+  const isOnChatwootCloud = useMapGetter('globalConfig/isOnChatwootCloud');
+  const isACustomBrandedInstance = useMapGetter(
+    'globalConfig/isACustomBrandedInstance'
+  );
+
+  const { isEnterprise, enterprisePlanName } = useConfig();
   const { accountId } = useAccount();
 
   const getUserPermissionsForAccount = () => {
     return getUserPermissions(user.value, accountId.value);
   };
 
-  const checkFeatureAllowed = featureFlag => {
+  const isFeatureFlagEnabled = featureFlag => {
     if (!featureFlag) return true;
     return isFeatureEnabled.value(accountId.value, featureFlag);
   };
@@ -25,5 +36,99 @@ export function usePolicy() {
     return hasPermissions(requiredPermissions, userPermissions);
   };
 
-  return { checkFeatureAllowed, checkPermissions };
+  const checkInstallationType = config => {
+    if (Array.isArray(config) && config.length > 0) {
+      const installationCheck = {
+        [INSTALLATION_TYPES.ENTERPRISE]: isEnterprise,
+        [INSTALLATION_TYPES.CLOUD]: isOnChatwootCloud.value,
+        [INSTALLATION_TYPES.COMMUNITY]: true,
+      };
+
+      return config.some(type => installationCheck[type]);
+    }
+
+    return true;
+  };
+
+  const isPremiumFeature = featureFlag => {
+    if (!featureFlag) return true;
+    return PREMIUM_FEATURES.includes(featureFlag);
+  };
+
+  const hasPremiumEnterprise = computed(() => {
+    if (isEnterprise) return enterprisePlanName !== 'community';
+
+    return true;
+  });
+
+  const shouldShow = (featureFlag, permissions, installationTypes) => {
+    const flag = unref(featureFlag);
+    const perms = unref(permissions);
+    const installation = unref(installationTypes);
+
+    // if the user does not have permissions or installation type is not supported
+    // return false;
+    // This supersedes everything
+    if (!checkPermissions(perms)) return false;
+    if (!checkInstallationType(installation)) return false;
+
+    if (isACustomBrandedInstance.value) {
+      // if this is a custom branded instance, we just use the feature flag as a reference
+      return isFeatureFlagEnabled(flag);
+    }
+
+    // if on cloud, we should if the feature is allowed
+    // or if the feature is a premium one like SLA to show a paywall
+    // the paywall should be managed by the individual component
+    if (isOnChatwootCloud.value) {
+      return isFeatureFlagEnabled(flag) || isPremiumFeature(flag);
+    }
+
+    if (isEnterprise) {
+      // in enterprise, if the feature is premium but they don't have an enterprise plan
+      // we should it anyway this is to show upsells on enterprise regardless of the feature flag
+      // Feature flag is only honored if they have a premium plan
+      //
+      // In case they have a premium plan, the check on feature flag alone is enough
+      // because the second condition will always be false
+      // That means once subscribed, the feature can be disabled by the admin
+      //
+      // the paywall should be managed by the individual component
+      return (
+        isFeatureFlagEnabled(flag) ||
+        (isPremiumFeature(flag) && !hasPremiumEnterprise.value)
+      );
+    }
+
+    // default to true
+    return true;
+  };
+
+  const shouldShowPaywall = featureFlag => {
+    const flag = unref(featureFlag);
+    if (!flag) return false;
+
+    if (isACustomBrandedInstance.value) {
+      // custom branded instances never show paywall
+      return false;
+    }
+
+    if (isPremiumFeature(flag)) {
+      if (isOnChatwootCloud.value) {
+        return !isFeatureFlagEnabled(flag);
+      }
+
+      if (isEnterprise) {
+        return !hasPremiumEnterprise.value;
+      }
+    }
+
+    return false;
+  };
+
+  return {
+    checkPermissions,
+    shouldShowPaywall,
+    shouldShow,
+  };
 }
diff --git a/app/javascript/dashboard/constants/installationTypes.js b/app/javascript/dashboard/constants/installationTypes.js
new file mode 100644
index 000000000..87709e98d
--- /dev/null
+++ b/app/javascript/dashboard/constants/installationTypes.js
@@ -0,0 +1,5 @@
+export const INSTALLATION_TYPES = {
+  CLOUD: 'cloud',
+  ENTERPRISE: 'enterprise',
+  COMMUNITY: 'community',
+};
diff --git a/app/javascript/dashboard/featureFlags.js b/app/javascript/dashboard/featureFlags.js
index 0695be473..f7430bdba 100644
--- a/app/javascript/dashboard/featureFlags.js
+++ b/app/javascript/dashboard/featureFlags.js
@@ -36,3 +36,11 @@ export const FEATURE_FLAGS = {
   REPORT_V4: 'report_v4',
   CONTACT_CHATWOOT_SUPPORT_TEAM: 'contact_chatwoot_support_team',
 };
+
+export const PREMIUM_FEATURES = [
+  FEATURE_FLAGS.SLA,
+  FEATURE_FLAGS.CAPTAIN,
+  FEATURE_FLAGS.CUSTOM_ROLES,
+  FEATURE_FLAGS.AUDIT_LOGS,
+  FEATURE_FLAGS.HELP_CENTER,
+];
diff --git a/app/javascript/dashboard/routes/dashboard/campaigns/campaigns.routes.js b/app/javascript/dashboard/routes/dashboard/campaigns/campaigns.routes.js
index a4f0a94f5..e0c1f3a17 100644
--- a/app/javascript/dashboard/routes/dashboard/campaigns/campaigns.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/campaigns/campaigns.routes.js
@@ -3,6 +3,12 @@ import { frontendURL } from 'dashboard/helper/URLHelper.js';
 import CampaignsPageRouteView from './pages/CampaignsPageRouteView.vue';
 import LiveChatCampaignsPage from './pages/LiveChatCampaignsPage.vue';
 import SMSCampaignsPage from './pages/SMSCampaignsPage.vue';
+import { FEATURE_FLAGS } from 'dashboard/featureFlags';
+
+const meta = {
+  featureFlag: FEATURE_FLAGS.CAMPAIGNS,
+  permissions: ['administrator'],
+};
 
 const campaignsRoutes = {
   routes: [
@@ -19,9 +25,7 @@ const campaignsRoutes = {
         {
           path: 'ongoing',
           name: 'campaigns_ongoing_index',
-          meta: {
-            permissions: ['administrator'],
-          },
+          meta,
           redirect: to => {
             return { name: 'campaigns_livechat_index', params: to.params };
           },
@@ -29,9 +33,7 @@ const campaignsRoutes = {
         {
           path: 'one_off',
           name: 'campaigns_one_off_index',
-          meta: {
-            permissions: ['administrator'],
-          },
+          meta,
           redirect: to => {
             return { name: 'campaigns_sms_index', params: to.params };
           },
@@ -39,17 +41,13 @@ const campaignsRoutes = {
         {
           path: 'live_chat',
           name: 'campaigns_livechat_index',
-          meta: {
-            permissions: ['administrator'],
-          },
+          meta,
           component: LiveChatCampaignsPage,
         },
         {
           path: 'sms',
           name: 'campaigns_sms_index',
-          meta: {
-            permissions: ['administrator'],
-          },
+          meta,
           component: SMSCampaignsPage,
         },
       ],
diff --git a/app/javascript/dashboard/routes/dashboard/captain/assistants/Index.vue b/app/javascript/dashboard/routes/dashboard/captain/assistants/Index.vue
index 3ea78e74a..bcc551966 100644
--- a/app/javascript/dashboard/routes/dashboard/captain/assistants/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/captain/assistants/Index.vue
@@ -78,8 +78,8 @@ onMounted(() => store.dispatch('captainAssistants/get'));
     :button-policy="['administrator']"
     :show-pagination-footer="false"
     :is-fetching="isFetching"
-    :feature-flag="FEATURE_FLAGS.CAPTAIN"
     :is-empty="!assistants.length"
+    :feature-flag="FEATURE_FLAGS.CAPTAIN"
     @click="handleCreate"
   >
     <template #emptyState>
diff --git a/app/javascript/dashboard/routes/dashboard/captain/assistants/inboxes/Index.vue b/app/javascript/dashboard/routes/dashboard/captain/assistants/inboxes/Index.vue
index dd9e85735..a9a36706a 100644
--- a/app/javascript/dashboard/routes/dashboard/captain/assistants/inboxes/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/captain/assistants/inboxes/Index.vue
@@ -72,8 +72,8 @@ onMounted(() =>
     :button-policy="['administrator']"
     :is-fetching="isFetchingAssistant || isFetching"
     :is-empty="!captainInboxes.length"
-    :feature-flag="FEATURE_FLAGS.CAPTAIN"
     :show-pagination-footer="false"
+    :feature-flag="FEATURE_FLAGS.CAPTAIN"
     @click="handleCreate"
   >
     <template v-if="!isFetchingAssistant" #headerTitle>
diff --git a/app/javascript/dashboard/routes/dashboard/captain/captain.routes.js b/app/javascript/dashboard/routes/dashboard/captain/captain.routes.js
index 1ae181e80..cf7751751 100644
--- a/app/javascript/dashboard/routes/dashboard/captain/captain.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/captain/captain.routes.js
@@ -1,4 +1,5 @@
-// import { FEATURE_FLAGS } from 'dashboard/featureFlags';
+import { FEATURE_FLAGS } from 'dashboard/featureFlags';
+import { INSTALLATION_TYPES } from 'dashboard/constants/installationTypes';
 import { frontendURL } from '../../../helper/URLHelper';
 import AssistantIndex from './assistants/Index.vue';
 import AssistantInboxesIndex from './assistants/inboxes/Index.vue';
@@ -12,6 +13,11 @@ export const routes = [
     name: 'captain_assistants_index',
     meta: {
       permissions: ['administrator', 'agent'],
+      featureFlag: FEATURE_FLAGS.CAPTAIN,
+      installationTypes: [
+        INSTALLATION_TYPES.CLOUD,
+        INSTALLATION_TYPES.ENTERPRISE,
+      ],
     },
   },
   {
@@ -22,6 +28,11 @@ export const routes = [
     name: 'captain_assistants_inboxes_index',
     meta: {
       permissions: ['administrator', 'agent'],
+      featureFlag: FEATURE_FLAGS.CAPTAIN,
+      installationTypes: [
+        INSTALLATION_TYPES.CLOUD,
+        INSTALLATION_TYPES.ENTERPRISE,
+      ],
     },
   },
   {
@@ -30,6 +41,11 @@ export const routes = [
     name: 'captain_documents_index',
     meta: {
       permissions: ['administrator', 'agent'],
+      featureFlag: FEATURE_FLAGS.CAPTAIN,
+      installationTypes: [
+        INSTALLATION_TYPES.CLOUD,
+        INSTALLATION_TYPES.ENTERPRISE,
+      ],
     },
   },
   {
@@ -38,6 +54,11 @@ export const routes = [
     name: 'captain_responses_index',
     meta: {
       permissions: ['administrator', 'agent'],
+      featureFlag: FEATURE_FLAGS.CAPTAIN,
+      installationTypes: [
+        INSTALLATION_TYPES.CLOUD,
+        INSTALLATION_TYPES.ENTERPRISE,
+      ],
     },
   },
 ];
diff --git a/app/javascript/dashboard/routes/dashboard/captain/responses/Index.vue b/app/javascript/dashboard/routes/dashboard/captain/responses/Index.vue
index daa38e1f4..6aaee965e 100644
--- a/app/javascript/dashboard/routes/dashboard/captain/responses/Index.vue
+++ b/app/javascript/dashboard/routes/dashboard/captain/responses/Index.vue
@@ -163,8 +163,8 @@ onMounted(() => {
     :button-label="$t('CAPTAIN.RESPONSES.ADD_NEW')"
     :is-fetching="isFetching"
     :is-empty="!responses.length"
-    :feature-flag="FEATURE_FLAGS.CAPTAIN"
     :show-pagination-footer="!isFetching && !!responses.length"
+    :feature-flag="FEATURE_FLAGS.CAPTAIN"
     @update:current-page="onPageChange"
     @click="handleCreate"
   >
diff --git a/app/javascript/dashboard/routes/dashboard/contacts/routes.js b/app/javascript/dashboard/routes/dashboard/contacts/routes.js
index ea5238a3b..3610117a5 100644
--- a/app/javascript/dashboard/routes/dashboard/contacts/routes.js
+++ b/app/javascript/dashboard/routes/dashboard/contacts/routes.js
@@ -1,8 +1,10 @@
 import { frontendURL } from '../../../helper/URLHelper';
 import ContactsIndex from './pages/ContactsIndex.vue';
 import ContactManageView from './pages/ContactManageView.vue';
+import { FEATURE_FLAGS } from '../../../featureFlags';
 
 const commonMeta = {
+  featureFlag: FEATURE_FLAGS.CRM,
   permissions: ['administrator', 'agent', 'contact_manage'],
 };
 
diff --git a/app/javascript/dashboard/routes/dashboard/helpcenter/helpcenter.routes.js b/app/javascript/dashboard/routes/dashboard/helpcenter/helpcenter.routes.js
index 1897d90e8..fba4ba666 100644
--- a/app/javascript/dashboard/routes/dashboard/helpcenter/helpcenter.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/helpcenter/helpcenter.routes.js
@@ -1,3 +1,4 @@
+import { FEATURE_FLAGS } from '../../../featureFlags';
 import { getPortalRoute } from './helpers/routeHelper';
 
 import HelpCenterPageRouteView from './pages/HelpCenterPageRouteView.vue';
@@ -21,21 +22,21 @@ const PortalsLocalesIndexPage = () =>
 const PortalsSettingsIndexPage = () =>
   import('./pages/PortalsSettingsIndexPage.vue');
 
+const meta = {
+  featureFlag: FEATURE_FLAGS.HELP_CENTER,
+  permissions: ['administrator', 'agent', 'knowledge_base_manage'],
+};
 const portalRoutes = [
   {
     path: getPortalRoute(':portalSlug/:locale/:categorySlug?/articles/:tab?'),
     name: 'portals_articles_index',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsArticlesIndexPage,
   },
   {
     path: getPortalRoute(':portalSlug/:locale/:categorySlug?/articles/new'),
     name: 'portals_articles_new',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsArticlesNewPage,
   },
   {
@@ -43,18 +44,14 @@ const portalRoutes = [
       ':portalSlug/:locale/:categorySlug?/articles/:tab?/edit/:articleSlug'
     ),
     name: 'portals_articles_edit',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsArticlesEditPage,
   },
 
   {
     path: getPortalRoute(':portalSlug/:locale/categories'),
     name: 'portals_categories_index',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsCategoriesIndexPage,
   },
   {
@@ -62,9 +59,7 @@ const portalRoutes = [
       ':portalSlug/:locale/categories/:categorySlug/articles'
     ),
     name: 'portals_categories_articles_index',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsArticlesIndexPage,
   },
   {
@@ -72,31 +67,26 @@ const portalRoutes = [
       ':portalSlug/:locale/categories/:categorySlug/articles/:articleSlug'
     ),
     name: 'portals_categories_articles_edit',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsArticlesEditPage,
   },
   {
     path: getPortalRoute(':portalSlug/locales'),
     name: 'portals_locales_index',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsLocalesIndexPage,
   },
   {
     path: getPortalRoute(':portalSlug/settings'),
     name: 'portals_settings_index',
-    meta: {
-      permissions: ['administrator', 'agent', 'knowledge_base_manage'],
-    },
+    meta,
     component: PortalsSettingsIndexPage,
   },
   {
     path: getPortalRoute('new'),
     name: 'portals_new',
     meta: {
+      featureFlag: FEATURE_FLAGS.HELP_CENTER,
       permissions: ['administrator', 'knowledge_base_manage'],
     },
     component: PortalsNew,
@@ -105,6 +95,7 @@ const portalRoutes = [
     path: getPortalRoute(':navigationPath'),
     name: 'portals_index',
     meta: {
+      featureFlag: FEATURE_FLAGS.HELP_CENTER,
       permissions: ['administrator', 'knowledge_base_manage'],
     },
     component: PortalsIndex,
diff --git a/app/javascript/dashboard/routes/dashboard/settings/auditlogs/audit.routes.js b/app/javascript/dashboard/routes/dashboard/settings/auditlogs/audit.routes.js
index 545c94eeb..753222f13 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/auditlogs/audit.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/auditlogs/audit.routes.js
@@ -1,4 +1,5 @@
 import { FEATURE_FLAGS } from '../../../../featureFlags';
+import { INSTALLATION_TYPES } from 'dashboard/constants/installationTypes';
 import { frontendURL } from '../../../../helper/URLHelper';
 
 import SettingsWrapper from '../SettingsWrapper.vue';
@@ -21,6 +22,10 @@ export default {
           name: 'auditlogs_list',
           meta: {
             featureFlag: FEATURE_FLAGS.AUDIT_LOGS,
+            installationTypes: [
+              INSTALLATION_TYPES.CLOUD,
+              INSTALLATION_TYPES.ENTERPRISE,
+            ],
             permissions: ['administrator'],
           },
           component: AuditLogsHome,
diff --git a/app/javascript/dashboard/routes/dashboard/settings/billing/billing.routes.js b/app/javascript/dashboard/routes/dashboard/settings/billing/billing.routes.js
index 26b441c75..8c03257c8 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/billing/billing.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/billing/billing.routes.js
@@ -1,4 +1,5 @@
 import { frontendURL } from '../../../../helper/URLHelper';
+import { INSTALLATION_TYPES } from 'dashboard/constants/installationTypes';
 import SettingsWrapper from '../SettingsWrapper.vue';
 import Index from './Index.vue';
 
@@ -8,6 +9,7 @@ export default {
       path: frontendURL('accounts/:accountId/settings/billing'),
       meta: {
         permissions: ['administrator'],
+        installationTypes: [INSTALLATION_TYPES.CLOUD],
       },
       component: SettingsWrapper,
       props: {
@@ -21,6 +23,7 @@ export default {
           name: 'billing_settings_index',
           component: Index,
           meta: {
+            installationTypes: [INSTALLATION_TYPES.CLOUD],
             permissions: ['administrator'],
           },
         },
diff --git a/app/javascript/dashboard/routes/dashboard/settings/customRoles/customRole.routes.js b/app/javascript/dashboard/routes/dashboard/settings/customRoles/customRole.routes.js
index 361231e23..33d7df6c4 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/customRoles/customRole.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/customRoles/customRole.routes.js
@@ -1,4 +1,5 @@
 import { FEATURE_FLAGS } from '../../../../featureFlags';
+import { INSTALLATION_TYPES } from 'dashboard/constants/installationTypes';
 import { frontendURL } from 'dashboard/helper/URLHelper';
 
 import SettingsWrapper from '../SettingsWrapper.vue';
@@ -19,6 +20,10 @@ export default {
           name: 'custom_roles_list',
           meta: {
             featureFlag: FEATURE_FLAGS.CUSTOM_ROLES,
+            installationTypes: [
+              INSTALLATION_TYPES.CLOUD,
+              INSTALLATION_TYPES.ENTERPRISE,
+            ],
             permissions: ['administrator'],
           },
           component: CustomRolesHome,
diff --git a/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js b/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js
index 2283e82a5..43855240c 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/reports/reports.routes.js
@@ -22,37 +22,34 @@ import BotReports from './BotReports.vue';
 import LiveReports from './LiveReports.vue';
 import SLAReports from './SLAReports.vue';
 
+const meta = {
+  featureFlag: FEATURE_FLAGS.REPORTS,
+  permissions: ['administrator', 'report_manage'],
+};
+
 const oldReportRoutes = [
   {
     path: 'agent',
     name: 'agent_reports',
-    meta: {
-      permissions: ['administrator', 'report_manage'],
-    },
+    meta,
     component: AgentReports,
   },
   {
     path: 'inboxes',
     name: 'inbox_reports',
-    meta: {
-      permissions: ['administrator', 'report_manage'],
-    },
+    meta,
     component: InboxReports,
   },
   {
     path: 'label',
     name: 'label_reports',
-    meta: {
-      permissions: ['administrator', 'report_manage'],
-    },
+    meta,
     component: LabelReports,
   },
   {
     path: 'teams',
     name: 'team_reports',
-    meta: {
-      permissions: ['administrator', 'report_manage'],
-    },
+    meta,
     component: TeamReports,
   },
 ];
@@ -124,17 +121,13 @@ export default {
         {
           path: 'overview',
           name: 'account_overview_reports',
-          meta: {
-            permissions: ['administrator', 'report_manage'],
-          },
+          meta,
           component: LiveReports,
         },
         {
           path: 'conversation',
           name: 'conversation_reports',
-          meta: {
-            permissions: ['administrator', 'report_manage'],
-          },
+          meta,
           component: Index,
         },
         ...oldReportRoutes,
@@ -142,26 +135,19 @@ export default {
         {
           path: 'sla',
           name: 'sla_reports',
-          meta: {
-            permissions: ['administrator', 'report_manage'],
-            featureFlag: FEATURE_FLAGS.SLA,
-          },
+          meta,
           component: SLAReports,
         },
         {
           path: 'csat',
           name: 'csat_reports',
-          meta: {
-            permissions: ['administrator', 'report_manage'],
-          },
+          meta,
           component: CsatResponses,
         },
         {
           path: 'bot',
           name: 'bot_reports',
-          meta: {
-            permissions: ['administrator', 'report_manage'],
-          },
+          meta,
           component: BotReports,
         },
       ],
diff --git a/app/javascript/dashboard/routes/dashboard/settings/sla/sla.routes.js b/app/javascript/dashboard/routes/dashboard/settings/sla/sla.routes.js
index 50ad28472..b44a8516d 100644
--- a/app/javascript/dashboard/routes/dashboard/settings/sla/sla.routes.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/sla/sla.routes.js
@@ -1,9 +1,16 @@
 import { FEATURE_FLAGS } from '../../../../featureFlags';
+import { INSTALLATION_TYPES } from 'dashboard/constants/installationTypes';
 import { frontendURL } from '../../../../helper/URLHelper';
 
 import SettingsWrapper from '../SettingsWrapper.vue';
 import Index from './Index.vue';
 
+const meta = {
+  featureFlag: FEATURE_FLAGS.SLA,
+  permissions: ['administrator'],
+  installationTypes: [INSTALLATION_TYPES.CLOUD, INSTALLATION_TYPES.ENTERPRISE],
+};
+
 export default {
   routes: [
     {
@@ -14,10 +21,7 @@ export default {
         {
           path: '',
           name: 'sla_wrapper',
-          meta: {
-            featureFlag: FEATURE_FLAGS.SLA,
-            permissions: ['administrator'],
-          },
+          meta,
           redirect: to => {
             return { name: 'sla_list', params: to.params };
           },
@@ -25,10 +29,7 @@ export default {
         {
           path: 'list',
           name: 'sla_list',
-          meta: {
-            featureFlag: FEATURE_FLAGS.SLA,
-            permissions: ['administrator'],
-          },
+          meta,
           component: Index,
         },
       ],
diff --git a/config/features.yml b/config/features.yml
index 59a37a7cf..756c93e2c 100644
--- a/config/features.yml
+++ b/config/features.yml
@@ -75,10 +75,13 @@
 - name: message_reply_to
   enabled: false
   help_url: https://chwt.app/hc/reply-to
+  chatwoot_internal: true
 - name: insert_article_in_reply
   enabled: false
+  chatwoot_internal: true
 - name: inbox_view
   enabled: false
+  chatwoot_internal: true
 - name: sla
   enabled: false
   premium: true
@@ -86,10 +89,12 @@
 - name: help_center_embedding_search
   enabled: false
   premium: true
+  chatwoot_internal: true
 - name: linear_integration
   enabled: false
 - name: captain_integration
   enabled: false
+  premium: true
 - name: custom_roles
   enabled: false
   premium: true