diff --git a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
index a46a59be3..470da3cc5 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
@@ -725,6 +725,15 @@ export default {
         this.sendMessage(messagePayload);
       });
     },
+    sendMessageAnalyticsData(isPrivate) {
+      // Analytics data for message signature is enabled or not in channels
+      return isPrivate
+        ? this.$track(CONVERSATION_EVENTS.SENT_PRIVATE_NOTE)
+        : this.$track(CONVERSATION_EVENTS.SENT_MESSAGE, {
+            channelType: this.channelType,
+            signatureEnabled: this.sendWithSignature,
+          });
+    },
     async onSendReply() {
       const undefinedVariables = getUndefinedVariablesInMessage({
         message: this.message,
@@ -758,6 +767,7 @@ export default {
         bus.$emit(BUS_EVENTS.SCROLL_TO_MESSAGE);
         bus.$emit(BUS_EVENTS.MESSAGE_SENT);
         this.removeFromDraft();
+        this.sendMessageAnalyticsData(messagePayload.private);
       } catch (error) {
         const errorMessage =
           error?.response?.data?.error || this.$t('CONVERSATION.MESSAGE_ERROR');
diff --git a/app/javascript/dashboard/store/modules/conversations/actions.js b/app/javascript/dashboard/store/modules/conversations/actions.js
index 8db97fc88..41516bcd6 100644
--- a/app/javascript/dashboard/store/modules/conversations/actions.js
+++ b/app/javascript/dashboard/store/modules/conversations/actions.js
@@ -10,8 +10,6 @@ import {
   isOnUnattendedView,
 } from './helpers/actionHelpers';
 import messageReadActions from './actions/messageReadActions';
-import AnalyticsHelper from '../../../helper/AnalyticsHelper';
-import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
 import messageTranslateActions from './actions/messageTranslateActions';
 // actions
 const actions = {
@@ -250,11 +248,6 @@ const actions = {
         status: MESSAGE_STATUS.PROGRESS,
       });
       const response = await MessageApi.create(pendingMessage);
-      AnalyticsHelper.track(
-        pendingMessage.private
-          ? CONVERSATION_EVENTS.SENT_PRIVATE_NOTE
-          : CONVERSATION_EVENTS.SENT_MESSAGE
-      );
       commit(types.ADD_MESSAGE, {
         ...response.data,
         status: MESSAGE_STATUS.SENT,