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Code Issues Packages Projects Releases Wiki Activity

feat: Notification on new messages in conversation (#1204)

Browse Source 
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
This commit is contained in:
Sojan Jose
2020-09-10 19:19:15 +05:30
committed by GitHub
parent 3b92c744d6
commit 31c07771e8
36 changed files with 259 additions and 94 deletions
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1
.rubocop.yml
View File

@@ -75,6 +75,7 @@ Metrics/AbcSize:
- 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
- 'db/migrate/20161123131628_devise_token_auth_create_users.rb'
Metrics/CyclomaticComplexity:
Max: 7
Exclude:
- 'db/migrate/20190819005836_add_missing_indexes_on_taggings.acts_as_taggable_on_engine.rb'
Rails/ReversibleMigration:

104
Gemfile.lock
View File

@@ -18,56 +18,56 @@ GEM
specs:
action-cable-testing (0.6.1)
actioncable (>= 5.0)
actioncable (6.0.3.2)
actionpack (= 6.0.3.2)
actioncable (6.0.3.3)
actionpack (= 6.0.3.3)
nio4r (~> 2.0)
websocket-driver (>= 0.6.1)
actionmailbox (6.0.3.2)
actionpack (= 6.0.3.2)
activejob (= 6.0.3.2)
activerecord (= 6.0.3.2)
activestorage (= 6.0.3.2)
activesupport (= 6.0.3.2)
actionmailbox (6.0.3.3)
actionpack (= 6.0.3.3)
activejob (= 6.0.3.3)
activerecord (= 6.0.3.3)
activestorage (= 6.0.3.3)
activesupport (= 6.0.3.3)
mail (>= 2.7.1)
actionmailer (6.0.3.2)
actionpack (= 6.0.3.2)
actionview (= 6.0.3.2)
activejob (= 6.0.3.2)
actionmailer (6.0.3.3)
actionpack (= 6.0.3.3)
actionview (= 6.0.3.3)
activejob (= 6.0.3.3)
mail (~> 2.5, >= 2.5.4)
rails-dom-testing (~> 2.0)
actionpack (6.0.3.2)
actionview (= 6.0.3.2)
activesupport (= 6.0.3.2)
actionpack (6.0.3.3)
actionview (= 6.0.3.3)
activesupport (= 6.0.3.3)
rack (~> 2.0, >= 2.0.8)
rack-test (>= 0.6.3)
rails-dom-testing (~> 2.0)
rails-html-sanitizer (~> 1.0, >= 1.2.0)
actiontext (6.0.3.2)
actionpack (= 6.0.3.2)
activerecord (= 6.0.3.2)
activestorage (= 6.0.3.2)
activesupport (= 6.0.3.2)
actiontext (6.0.3.3)
actionpack (= 6.0.3.3)
activerecord (= 6.0.3.3)
activestorage (= 6.0.3.3)
activesupport (= 6.0.3.3)
nokogiri (>= 1.8.5)
actionview (6.0.3.2)
activesupport (= 6.0.3.2)
actionview (6.0.3.3)
activesupport (= 6.0.3.3)
builder (~> 3.1)
erubi (~> 1.4)
rails-dom-testing (~> 2.0)
rails-html-sanitizer (~> 1.1, >= 1.2.0)
activejob (6.0.3.2)
activesupport (= 6.0.3.2)
activejob (6.0.3.3)
activesupport (= 6.0.3.3)
globalid (>= 0.3.6)
activemodel (6.0.3.2)
activesupport (= 6.0.3.2)
activerecord (6.0.3.2)
activemodel (= 6.0.3.2)
activesupport (= 6.0.3.2)
activestorage (6.0.3.2)
actionpack (= 6.0.3.2)
activejob (= 6.0.3.2)
activerecord (= 6.0.3.2)
activemodel (6.0.3.3)
activesupport (= 6.0.3.3)
activerecord (6.0.3.3)
activemodel (= 6.0.3.3)
activesupport (= 6.0.3.3)
activestorage (6.0.3.3)
actionpack (= 6.0.3.3)
activejob (= 6.0.3.3)
activerecord (= 6.0.3.3)
marcel (~> 0.3.1)
activesupport (6.0.3.2)
activesupport (6.0.3.3)
concurrent-ruby (~> 1.0, >= 1.0.2)
i18n (>= 0.7, < 2)
minitest (~> 5.1)
@@ -299,7 +299,7 @@ GEM
mini_magick (4.10.1)
mini_mime (1.0.2)
mini_portile2 (2.4.0)
minitest (5.14.1)
minitest (5.14.2)
momentjs-rails (2.20.1)
railties (>= 3.1)
msgpack (1.3.3)
@@ -307,7 +307,7 @@ GEM
multi_xml (0.6.0)
multipart-post (2.1.1)
netrc (0.11.0)
nio4r (2.5.2)
nio4r (2.5.3)
nokogiri (1.10.10)
mini_portile2 (~> 2.4.0)
oauth (0.5.4)
@@ -336,29 +336,29 @@ GEM
rack
rack-test (1.1.0)
rack (>= 1.0, < 3)
rails (6.0.3.2)
actioncable (= 6.0.3.2)
actionmailbox (= 6.0.3.2)
actionmailer (= 6.0.3.2)
actionpack (= 6.0.3.2)
actiontext (= 6.0.3.2)
actionview (= 6.0.3.2)
activejob (= 6.0.3.2)
activemodel (= 6.0.3.2)
activerecord (= 6.0.3.2)
activestorage (= 6.0.3.2)
activesupport (= 6.0.3.2)
rails (6.0.3.3)
actioncable (= 6.0.3.3)
actionmailbox (= 6.0.3.3)
actionmailer (= 6.0.3.3)
actionpack (= 6.0.3.3)
actiontext (= 6.0.3.3)
actionview (= 6.0.3.3)
activejob (= 6.0.3.3)
activemodel (= 6.0.3.3)
activerecord (= 6.0.3.3)
activestorage (= 6.0.3.3)
activesupport (= 6.0.3.3)
bundler (>= 1.3.0)
railties (= 6.0.3.2)
railties (= 6.0.3.3)
sprockets-rails (>= 2.0.0)
rails-dom-testing (2.0.3)
activesupport (>= 4.2.0)
nokogiri (>= 1.6)
rails-html-sanitizer (1.3.0)
loofah (~> 2.3)
railties (6.0.3.2)
actionpack (= 6.0.3.2)
activesupport (= 6.0.3.2)
railties (6.0.3.3)
actionpack (= 6.0.3.3)
activesupport (= 6.0.3.3)
method_source
rake (>= 0.8.7)
thor (>= 0.20.3, < 2.0)

2
app/controllers/api/v1/widget/conversations_controller.rb
View File

@@ -8,7 +8,7 @@ class Api::V1::Widget::ConversationsController < Api::V1::Widget::BaseController
def update_last_seen
head :ok && return if conversation.nil?
conversation.user_last_seen_at = DateTime.now.utc
conversation.contact_last_seen_at = DateTime.now.utc
conversation.save!
head :ok
end

4
app/javascript/dashboard/i18n/locale/en/settings.json
View File

@@ -26,7 +26,8 @@
"TITLE": "Email Notifications",
"NOTE": "Update your email notification preferences here",
"CONVERSATION_ASSIGNMENT": "Send email notifications when a conversation is assigned to me",
"CONVERSATION_CREATION": "Send email notifications when a new conversation is created"
"CONVERSATION_CREATION": "Send email notifications when a new conversation is created",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send email notifications when a new message is created in an assigned conversation"
},
"API": {
"UPDATE_SUCCESS": "Your notification preferences are updated successfully",
@@ -37,6 +38,7 @@
"NOTE": "Update your push notification preferences here",
"CONVERSATION_ASSIGNMENT": "Send push notifications when a conversation is assigned to me",
"CONVERSATION_CREATION": "Send push notifications when a new conversation is created",
"ASSIGNED_CONVERSATION_NEW_MESSAGE": "Send push notifications when a new message is created in an assigned conversation",
"HAS_ENABLED_PUSH": "You have enabled push for this browser.",
"REQUEST_PUSH": "Enable push notifications"
},

34
app/javascript/dashboard/routes/dashboard/settings/profile/NotificationSettings.vue
View File

@@ -43,6 +43,23 @@
}}
</label>
</div>
<div>
<input
v-model="selectedEmailFlags"
class="notification--checkbox"
type="checkbox"
value="email_assigned_conversation_new_message"
@input="handleEmailInput"
/>
<label for="assigned_conversation_new_message">
{{
$t(
'PROFILE_SETTINGS.FORM.EMAIL_NOTIFICATIONS_SECTION.ASSIGNED_CONVERSATION_NEW_MESSAGE'
)
}}
</label>
</div>
</div>
</div>
<div v-if="vapidPublicKey" class="profile--settings--row row push-row">
@@ -105,6 +122,23 @@
}}
</label>
</div>
<div>
<input
v-model="selectedPushFlags"
class="notification--checkbox"
type="checkbox"
value="push_assigned_conversation_new_message"
@input="handlePushInput"
/>
<label for="assigned_conversation_new_message">
{{
$t(
'PROFILE_SETTINGS.FORM.PUSH_NOTIFICATIONS_SECTION.ASSIGNED_CONVERSATION_NEW_MESSAGE'
)
}}
</label>
</div>
</div>
</div>
</div>

4
app/javascript/dashboard/store/modules/specs/contactConversations/fixtures.js
View File

@@ -35,7 +35,7 @@ export default [
inbox_id: 1,
status: 0,
timestamp: 1578555084,
user_last_seen_at: 0,
contact_last_seen_at: 0,
agent_last_seen_at: 1578555084,
unread_count: 0,
},
@@ -75,7 +75,7 @@ export default [
inbox_id: 2,
status: 0,
timestamp: 1578555084,
user_last_seen_at: 0,
contact_last_seen_at: 0,
agent_last_seen_at: 1578555084,
unread_count: 0,
},

2
app/javascript/widget/api/conversation.js
View File

@@ -33,7 +33,7 @@ const toggleTyping = async ({ typingStatus }) => {
const setUserLastSeenAt = async ({ lastSeen }) => {
return API.post(
`/api/v1/widget/conversations/update_last_seen${window.location.search}`,
{ user_last_seen_at: lastSeen }
{ contact_last_seen_at: lastSeen }
);
};

2
app/javascript/widget/store/modules/conversationAttributes.js
View File

@@ -17,7 +17,7 @@ export const actions = {
get: async ({ commit }) => {
try {
const { data } = await getConversationAPI();
const { user_last_seen_at: lastSeen } = data;
const { contact_last_seen_at: lastSeen } = data;
commit(SET_CONVERSATION_ATTRIBUTES, data);
commit('conversation/setMetaUserLastSeenAt', lastSeen, { root: true });
} catch (error) {

4
app/jobs/contact_avatar_job.rb
View File

@@ -4,7 +4,7 @@ class ContactAvatarJob < ApplicationJob
def perform(contact, avatar_url)
avatar_resource = LocalResource.new(avatar_url)
contact.avatar.attach(io: avatar_resource.file, filename: avatar_resource.tmp_filename, content_type: avatar_resource.encoding)
rescue Errno::ETIMEDOUT, Errno::ECONNREFUSED, SocketError => e
Rails.logger.info "invalid url #{file_url} : #{e.message}"
rescue Errno::ETIMEDOUT, Errno::ECONNREFUSED, SocketError, NoMethodError => e
Rails.logger.info "invalid url #{avatar_url} : #{e.message}"
end
end

3
app/jobs/notification/email_notification_job.rb
View File

@@ -2,6 +2,9 @@ class Notification::EmailNotificationJob < ApplicationJob
queue_as :default
def perform(notification)
# no need to send email if notification has been read already
return if notification.read_at.present?
Notification::EmailNotificationService.new(notification: notification).perform
end
end

16
app/listeners/notification_listener.rb
View File

@@ -26,4 +26,20 @@ class NotificationListener < BaseListener
primary_actor: conversation
).perform
end
def message_created(event)
message, account = extract_message_and_account(event)
conversation = message.conversation
# only want to notify agents about customer messages
return unless message.incoming?
return unless conversation.assignee
NotificationBuilder.new(
notification_type: 'assigned_conversation_new_message',
user: conversation.assignee,
account: account,
primary_actor: conversation
).perform
end
end

12
app/mailers/agent_notifications/conversation_notifications_mailer.rb
View File

@@ -19,6 +19,18 @@ class AgentNotifications::ConversationNotificationsMailer < ApplicationMailer
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
def assigned_conversation_new_message(conversation, agent)
return unless smtp_config_set_or_development?
# Don't spam with email notifications if agent is online
return if ::OnlineStatusTracker.get_presence(conversation.account.id, 'User', agent.id)
@agent = agent
@conversation = conversation
subject = "#{@agent.available_name}, New message in your assigned conversation [ID - #{@conversation.display_id}]."
@action_url = app_account_conversation_url(account_id: @conversation.account_id, id: @conversation.display_id)
send_mail_with_liquid(to: @agent.email, subject: subject) and return
end
private
def liquid_droppables

6
app/mailers/application_mailer.rb
View File

@@ -50,7 +50,13 @@ class ApplicationMailer < ActionMailer::Base
}
end
def locale_from_account(account)
I18n.available_locales.map(&:to_s).include?(account.locale) ? account.locale : nil
end
def ensure_current_account(account)
Current.account = account if account.present?
locale ||= locale_from_account(account) if account.present?
I18n.locale = locale || I18n.default_locale
end
end

14
app/mailers/conversation_reply_mailer.rb
View File

@@ -6,6 +6,7 @@ class ConversationReplyMailer < ApplicationMailer
return unless smtp_config_set_or_development?
init_conversation_attributes(conversation)
return if conversation_already_viewed?
recap_messages = @conversation.messages.chat.where('created_at < ?', message_queued_time).last(10)
new_messages = @conversation.messages.chat.where('created_at >= ?', message_queued_time)
@@ -26,6 +27,7 @@ class ConversationReplyMailer < ApplicationMailer
return unless smtp_config_set_or_development?
init_conversation_attributes(conversation)
return if conversation_already_viewed?
@messages = @conversation.messages.chat.outgoing.where('created_at >= ?', message_queued_time)
return false if @messages.count.zero?
@@ -63,6 +65,18 @@ class ConversationReplyMailer < ApplicationMailer
@agent = @conversation.assignee
end
def conversation_already_viewed?
# whether contact already saw the message on widget
return unless @conversation.contact_last_seen_at
return unless last_outgoing_message&.created_at
@conversation.contact_last_seen_at > last_outgoing_message&.created_at
end
def last_outgoing_message
@conversation.messages.chat.where.not(message_type: :incoming)&.last
end
def assignee_name
@assignee_name ||= @agent&.available_name || 'Notifications'
end

4
app/models/conversation.rb
View File

@@ -5,10 +5,10 @@
# id :integer not null, primary key
# additional_attributes :jsonb
# agent_last_seen_at :datetime
# contact_last_seen_at :datetime
# identifier :string
# locked :boolean default(FALSE)
# status :integer default("open"), not null
# user_last_seen_at :datetime
# uuid :uuid not null
# created_at :datetime not null
# updated_at :datetime not null
@@ -166,7 +166,7 @@ class Conversation < ApplicationRecord
{
CONVERSATION_OPENED => -> { saved_change_to_status? && open? },
CONVERSATION_RESOLVED => -> { saved_change_to_status? && resolved? },
CONVERSATION_READ => -> { saved_change_to_user_last_seen_at? },
CONVERSATION_READ => -> { saved_change_to_contact_last_seen_at? },
CONVERSATION_LOCK_TOGGLE => -> { saved_change_to_locked? },
ASSIGNEE_CHANGED => -> { saved_change_to_assignee_id? },
CONVERSATION_CONTACT_CHANGED => -> { saved_change_to_contact_id? }

28
app/models/message.rb
View File

@@ -150,14 +150,28 @@ class Message < ApplicationRecord
::MessageTemplates::HookExecutionService.new(message: self).perform
end
def notify_via_mail
if Redis::Alfred.get(conversation_mail_key).nil? && conversation.contact.email? && outgoing? && !private
# set a redis key for the conversation so that we don't need to send email for every
# new message that comes in and we dont enque the delayed sidekiq job for every message
Redis::Alfred.setex(conversation_mail_key, Time.zone.now)
def email_notifiable_message?
return false unless outgoing?
return false if private?
# Since this is live chat, send the email after few minutes so the only one email with
# last few messages coupled together is sent rather than email for each message
true
end
def can_notify_via_mail?
return unless email_notifiable_message?
return false if conversation.contact.email.blank?
return false unless %w[Website Email].include? inbox.inbox_type
true
end
def notify_via_mail
return unless can_notify_via_mail?
# set a redis key for the conversation so that we don't need to send email for every new message
# last few messages coupled together is sent every 2 minutes rather than one email for each message
if Redis::Alfred.get(conversation_mail_key).nil?
Redis::Alfred.setex(conversation_mail_key, Time.zone.now)
ConversationReplyEmailWorker.perform_in(2.minutes, conversation.id, Time.zone.now)
end
end

6
app/models/notification.rb
View File

@@ -31,7 +31,8 @@ class Notification < ApplicationRecord
NOTIFICATION_TYPES = {
conversation_creation: 1,
conversation_assignment: 2
conversation_assignment: 2,
assigned_conversation_new_message: 3
}.freeze
enum notification_type: NOTIFICATION_TYPES
@@ -64,6 +65,8 @@ class Notification < ApplicationRecord
return "A new conversation [ID -#{primary_actor.display_id}] has been assigned to you." if notification_type == 'conversation_assignment'
return "New message in your assigned conversation [ID -#{primary_actor.display_id}]." if notification_type == 'assigned_conversation_new_message'
''
end
@@ -71,6 +74,7 @@ class Notification < ApplicationRecord
def process_notification_delivery
Notification::PushNotificationJob.perform_later(self)
# Should we do something about the case where user subscribed to both push and email ?
# In future, we could probably add condition here to enqueue the job for 30 seconds later
# when push enabled and then check in email job whether notification has been read already.

2
app/presenters/conversations/event_data_presenter.rb
View File

@@ -31,7 +31,7 @@ class Conversations::EventDataPresenter < SimpleDelegator
def push_timestamps
{
agent_last_seen_at: agent_last_seen_at.to_i,
user_last_seen_at: user_last_seen_at.to_i,
contact_last_seen_at: contact_last_seen_at.to_i,
timestamp: created_at.to_i
}
end

2
app/services/notification/push_notification_service.rb
View File

@@ -64,6 +64,8 @@ class Notification::PushNotificationService
)
rescue Webpush::ExpiredSubscription
subscription.destroy!
rescue Errno::ECONNRESET, Net::OpenTimeout, Net::ReadTimeout => e
Rails.logger.info "Webpush operation error: #{e.message}"
end
def send_fcm_push(subscription)

2
app/views/api/v1/conversations/partials/_conversation.json.jbuilder
View File

@@ -22,7 +22,7 @@ json.status conversation.status
json.muted conversation.muted?
json.can_reply conversation.can_reply?
json.timestamp conversation.messages.last.try(:created_at).try(:to_i)
json.user_last_seen_at conversation.user_last_seen_at.to_i
json.contact_last_seen_at conversation.contact_last_seen_at.to_i
json.agent_last_seen_at conversation.agent_last_seen_at.to_i
json.unread_count conversation.unread_incoming_messages.count
json.additional_attributes conversation.additional_attributes

2
app/views/api/v1/widget/conversations/index.json.jbuilder
View File

@@ -1,6 +1,6 @@
if @conversation
json.id @conversation.display_id
json.inbox_id @conversation.inbox_id
json.user_last_seen_at @conversation.user_last_seen_at.to_i
json.contact_last_seen_at @conversation.contact_last_seen_at.to_i
json.status @conversation.status
end

7
app/views/mailers/agent_notifications/conversation_notifications_mailer/assigned_conversation_new_message.liquid Normal file
View File

@@ -0,0 +1,7 @@
<p>Hi {{user.available_name}},</p>
<p>You have received a new message in your assigned conversation.</p>
<p>
Click <a href="{{action_url}}">here</a> to get cracking.
</p>

5
db/migrate/20200907094912_rename_user_last_seen.rb Normal file
View File

@@ -0,0 +1,5 @@
class RenameUserLastSeen < ActiveRecord::Migration[6.0]
def change
rename_column :conversations, :user_last_seen_at, :contact_last_seen_at
end
end

4
db/schema.rb
View File

@@ -10,7 +10,7 @@
#
# It's strongly recommended that you check this file into your version control system.
ActiveRecord::Schema.define(version: 2020_08_28_175931) do
ActiveRecord::Schema.define(version: 2020_09_07_094912) do
# These are extensions that must be enabled in order to support this database
enable_extension "pgcrypto"
@@ -219,7 +219,7 @@ ActiveRecord::Schema.define(version: 2020_08_28_175931) do
t.datetime "updated_at", null: false
t.bigint "contact_id"
t.integer "display_id", null: false
t.datetime "user_last_seen_at"
t.datetime "contact_last_seen_at"
t.datetime "agent_last_seen_at"
t.boolean "locked", default: false
t.jsonb "additional_attributes"

2
docs/channels/api-channel/callback-url.md
View File

@@ -33,7 +33,7 @@ When a new message is created in the API channel, you will get a POST request to
"inbox_id": 0,
"status": "open",
"agent_last_seen_at": 0,
"user_last_seen_at": 0,
"contact_last_seen_at": 0,
"timestamp": 0
},
"account": {

2
lib/integrations/facebook/delivery_status.rb
View File

@@ -26,7 +26,7 @@ class Integrations::Facebook::DeliveryStatus
def update_message_status
return unless conversation
conversation.user_last_seen_at = @params.at
conversation.contact_last_seen_at = @params.at
conversation.save!
end
end

2
package.json
View File

@@ -105,7 +105,7 @@
"git add"
],
"!(*schema).rb": [
"rubocop -a",
"bundle exec rubocop -a",
"git add"
],
"*.scss": [

4
spec/controllers/api/v1/widget/conversations_controller_spec.rb
View File

@@ -47,7 +47,7 @@ RSpec.describe '/api/v1/widget/conversations/toggle_typing', type: :request do
context 'with a conversation' do
it 'returns the correct conversation params' do
allow(Rails.configuration.dispatcher).to receive(:dispatch)
expect(conversation.user_last_seen_at).to eq(nil)
expect(conversation.contact_last_seen_at).to eq(nil)
post '/api/v1/widget/conversations/update_last_seen',
headers: { 'X-Auth-Token' => token },
@@ -56,7 +56,7 @@ RSpec.describe '/api/v1/widget/conversations/toggle_typing', type: :request do
expect(response).to have_http_status(:success)
expect(conversation.reload.user_last_seen_at).not_to eq(nil)
expect(conversation.reload.contact_last_seen_at).not_to eq(nil)
end
end
end

5
spec/mailboxes/conversation_mailbox_spec.rb
View File

@@ -4,9 +4,10 @@ RSpec.describe ConversationMailbox, type: :mailbox do
include ActionMailbox::TestHelper
describe 'add mail as reply in a conversation' do
let(:agent) { create(:user, email: 'agent1@example.com') }
let(:account) { create(:account) }
let(:agent) { create(:user, email: 'agent1@example.com', account: account) }
let(:reply_mail) { create_inbound_email_from_fixture('reply.eml') }
let(:conversation) { create(:conversation, assignee: agent, inbox: create(:inbox, greeting_enabled: false)) }
let(:conversation) { create(:conversation, assignee: agent, inbox: create(:inbox, account: account, greeting_enabled: false), account: account) }
let(:described_subject) { described_class.receive reply_mail }
let(:serialized_attributes) { %w[text_content html_content number_of_attachments subject date to from in_reply_to cc bcc message_id] }

17
spec/mailers/agent_notifications/conversation_notifications_mailer_spec.rb
View File

@@ -36,4 +36,21 @@ RSpec.describe AgentNotifications::ConversationNotificationsMailer, type: :maile
expect(mail.to).to eq([agent.email])
end
end
describe 'assigned_conversation_new_message' do
let(:mail) { described_class.assigned_conversation_new_message(conversation, agent).deliver_now }
it 'renders the subject' do
expect(mail.subject).to eq("#{agent.available_name}, New message in your assigned conversation [ID - #{conversation.display_id}].")
end
it 'renders the receiver email' do
expect(mail.to).to eq([agent.email])
end
it 'will not send email if agent is online' do
::OnlineStatusTracker.update_presence(conversation.account.id, 'User', agent.id)
expect(mail).to eq nil
end
end
end

18
spec/mailers/conversation_reply_mailer_spec.rb
View File

@@ -14,9 +14,9 @@ RSpec.describe ConversationReplyMailer, type: :mailer do
end
context 'with summary' do
let(:conversation) { create(:conversation, assignee: agent) }
let(:message) { create(:message, conversation: conversation) }
let(:private_message) { create(:message, content: 'This is a private message', conversation: conversation) }
let(:conversation) { create(:conversation, account: account, assignee: agent) }
let(:message) { create(:message, account: account, conversation: conversation) }
let(:private_message) { create(:message, account: account, content: 'This is a private message', conversation: conversation) }
let(:mail) { described_class.reply_with_summary(message.conversation, Time.zone.now).deliver_now }
it 'renders the subject' do
@@ -31,6 +31,12 @@ RSpec.describe ConversationReplyMailer, type: :mailer do
expect(mail.body.decoded).not_to include(private_message.content)
expect(mail.body.decoded).to include(message.content)
end
it 'will not send email if conversation is already viewed by contact' do
create(:message, message_type: 'outgoing', account: account, conversation: conversation)
conversation.update(contact_last_seen_at: Time.zone.now)
expect(mail).to eq nil
end
end
context 'without assignee' do
@@ -75,6 +81,12 @@ RSpec.describe ConversationReplyMailer, type: :mailer do
expect(mail.body.decoded).not_to include(message_1.content)
expect(mail.body.decoded).to include(message_2.content)
end
it 'will not send email if conversation is already viewed by contact' do
create(:message, message_type: 'outgoing', account: account, conversation: conversation)
conversation.update(contact_last_seen_at: Time.zone.now)
expect(mail).to eq nil
end
end
context 'when custom domain and email is not enabled' do

4
spec/models/conversation_spec.rb
View File

@@ -69,7 +69,7 @@ RSpec.describe Conversation, type: :model do
conversation.update(
status: :resolved,
locked: true,
user_last_seen_at: Time.now,
contact_last_seen_at: Time.now,
assignee: new_assignee
)
end
@@ -317,7 +317,7 @@ RSpec.describe Conversation, type: :model do
timestamp: conversation.created_at.to_i,
can_reply: true,
channel: 'Channel::WebWidget',
user_last_seen_at: conversation.user_last_seen_at.to_i,
contact_last_seen_at: conversation.contact_last_seen_at.to_i,
agent_last_seen_at: conversation.agent_last_seen_at.to_i,
unread_count: 0
}

23
spec/models/message_spec.rb
View File

@@ -10,7 +10,7 @@ RSpec.describe Message, type: :model do
end
context 'when message is created' do
let(:message) { build(:message) }
let(:message) { build(:message, account: create(:account)) }
it 'triggers ::MessageTemplates::HookExecutionService' do
hook_execution_service = double
@@ -23,10 +23,25 @@ RSpec.describe Message, type: :model do
expect(hook_execution_service).to have_received(:perform)
end
it 'calls notify email method on after save' do
allow(message).to receive(:notify_via_mail).and_return(true)
it 'calls notify email method on after save for outgoing messages' do
allow(ConversationReplyEmailWorker).to receive(:perform_in).and_return(true)
message.message_type = 'outgoing'
message.save!
expect(message).to have_received(:notify_via_mail)
expect(ConversationReplyEmailWorker).to have_received(:perform_in)
end
it 'wont call notify email method for private notes' do
message.private = true
allow(ConversationReplyEmailWorker).to receive(:perform_in).and_return(true)
message.save!
expect(ConversationReplyEmailWorker).not_to have_received(:perform_in)
end
it 'wont call notify email method unless its website or email channel' do
message.inbox = create(:inbox, account: message.account, channel: build(:channel_api, account: message.account))
allow(ConversationReplyEmailWorker).to receive(:perform_in).and_return(true)
message.save!
expect(ConversationReplyEmailWorker).not_to have_received(:perform_in)
end
end
end

2
spec/presenters/conversations/event_data_presenter_spec.rb
View File

@@ -25,7 +25,7 @@ RSpec.describe Conversations::EventDataPresenter do
can_reply: conversation.can_reply?,
channel: conversation.inbox.channel_type,
timestamp: conversation.created_at.to_i,
user_last_seen_at: conversation.user_last_seen_at.to_i,
contact_last_seen_at: conversation.contact_last_seen_at.to_i,
agent_last_seen_at: conversation.agent_last_seen_at.to_i,
unread_count: 0
}

2
swagger/definitions/resource/conversation.yml
View File

@@ -18,7 +18,7 @@ properties:
timestamp:
type: string
description: The time at which conversation was created
user_last_seen_at:
contact_last_seen_at:
type: string
agent_last_seen_at:
type: agent_last_seen_at

2
swagger/swagger.json
View File

@@ -1088,7 +1088,7 @@
"type": "string",
"description": "The time at which conversation was created"
},
"user_last_seen_at": {
"contact_last_seen_at": {
"type": "string"
},
"agent_last_seen_at": {