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feat: Enable/disable CSAT in web widget settings (#2531)

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This commit is contained in:
Muhsin Keloth
2021-07-05 11:07:02 +05:30
committed by GitHub
parent abda86f9a7
commit 48127e00d7
4 changed files with 27 additions and 2 deletions
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6
app/javascript/dashboard/i18n/locale/en/inboxMgmt.json
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@@ -216,6 +216,10 @@
"EMAIL_COLLECT_BOX": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
},
"ENABLE_CSAT": {
"ENABLED": "Enabled",
"DISABLED": "Disabled"
}
},
"DELETE": {
@@ -255,6 +259,8 @@
"ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
"ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
"AUTO_ASSIGNMENT": "Enable auto assignment",
"ENABLE_CSAT": "Enable CSAT",
"ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
"INBOX_UPDATE_TITLE": "Inbox Settings",
"INBOX_UPDATE_SUB_TEXT": "Update your inbox settings",
"AUTO_ASSIGNMENT_SUB_TEXT": "Enable or disable the automatic assignment of new conversations to the agents added to this inbox.",

18
app/javascript/dashboard/routes/dashboard/settings/inbox/Settings.vue
View File

@@ -170,6 +170,21 @@
</p>
</label>
<label v-if="isAWebWidgetInbox" class="medium-9 columns">
{{ $t('INBOX_MGMT.SETTINGS_POPUP.ENABLE_CSAT') }}
<select v-model="csatSurveyEnabled">
<option :value="true">
{{ $t('INBOX_MGMT.EDIT.ENABLE_CSAT.ENABLED') }}
</option>
<option :value="false">
{{ $t('INBOX_MGMT.EDIT.ENABLE_CSAT.DISABLED') }}
</option>
</select>
<p class="help-text">
{{ $t('INBOX_MGMT.SETTINGS_POPUP.ENABLE_CSAT_SUB_TEXT') }}
</p>
</label>
<label v-if="isAWebWidgetInbox">
{{ $t('INBOX_MGMT.FEATURES.LABEL') }}
</label>
@@ -310,6 +325,7 @@ export default {
autoAssignment: false,
emailCollectEnabled: false,
isAgentListUpdating: false,
csatSurveyEnabled: false,
selectedInboxName: '',
channelWebsiteUrl: '',
channelWelcomeTitle: '',
@@ -451,6 +467,7 @@ export default {
this.greetingMessage = this.inbox.greeting_message;
this.autoAssignment = this.inbox.enable_auto_assignment;
this.emailCollectEnabled = this.inbox.enable_email_collect;
this.csatSurveyEnabled = this.inbox.csat_survey_enabled;
this.channelWebsiteUrl = this.inbox.website_url;
this.channelWelcomeTitle = this.inbox.welcome_title;
this.channelWelcomeTagline = this.inbox.welcome_tagline;
@@ -492,6 +509,7 @@ export default {
name: this.selectedInboxName,
enable_auto_assignment: this.autoAssignment,
enable_email_collect: this.emailCollectEnabled,
csat_survey_enabled: this.csatSurveyEnabled,
greeting_enabled: this.greetingEnabled,
greeting_message: this.greetingMessage || '',
channel: {