chore: Update translations from Crowdin (#10686)

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>

app/javascript/dashboard/i18n/locale/am/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "has shared a url"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/am/conversation.json

@@ -54,6 +54,7 @@
     "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
     "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
     "NO_RESPONSE": "No response",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Rating",
     "FEEDBACK_TITLE": "Feedback",
     "REPLY_MESSAGE_NOT_FOUND": "Message not available",
@@ -352,5 +353,11 @@
     "ONE": "{user} is typing",
     "TWO": "{user} and {secondUser} are typing",
     "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/am/integrations.json

@@ -309,7 +309,217 @@
       "SEND_MESSAGE": "Send message...",
       "LOADER": "Captain is thinking",
       "YOU": "You",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Cancel",
+      "CREATE": "Create",
+      "EDIT": "Update"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Features",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "All"
+      },
+      "STATUS": {
+        "TITLE": "Status",
+        "PENDING": "Pending",
+        "APPROVED": "Approved",
+        "ALL": "All"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Disconnect"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Inbox",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/am/report.json

@@ -23,13 +23,13 @@
         "NAME": "First Response Time",
         "DESC": "( Avg )",
         "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)""TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
         "NAME": "Resolution Time",
         "DESC": "( Avg )",
         "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)""TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
         "NAME": "Resolution Count",
@@ -69,6 +69,50 @@
       "MONTH": "Month",
       "YEAR": "Year"
     },
+    "GROUP_BY_DAY_OPTIONS": [
+      {
+        "id": 1,
+        "groupBy": "Day"
+      }
+    ],
+    "GROUP_BY_WEEK_OPTIONS": [
+      {
+        "id": 1,
+        "groupBy": "Day"
+      },
+      {
+        "id": 2,
+        "groupBy": "Week"
+      }
+    ],
+    "GROUP_BY_MONTH_OPTIONS": [
+      {
+        "id": 1,
+        "groupBy": "Day"
+      },
+      {
+        "id": 2,
+        "groupBy": "Week"
+      },
+      {
+        "id": 3,
+        "groupBy": "Month"
+      }
+    ],
+    "GROUP_BY_YEAR_OPTIONS": [
+      {
+        "id": 2,
+        "groupBy": "Week"
+      },
+      {
+        "id": 3,
+        "groupBy": "Month"
+      },
+      {
+        "id": 4,
+        "groupBy": "Year"
+      }
+    ],
     "BUSINESS_HOURS": "Business Hours",
     "FILTER_ACTIONS": {
       "CLEAR_FILTER": "Clear filter",
@@ -80,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Agents Overview",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -101,13 +146,13 @@
         "NAME": "First Response Time",
         "DESC": "( Avg )",
         "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)""TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
         "NAME": "Resolution Time",
         "DESC": "( Avg )",
         "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)""TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
         "NAME": "Resolution Count",
@@ -174,7 +219,7 @@
         "NAME": "Resolution Time",
         "DESC": "( Avg )",
         "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)""TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
         "NAME": "Resolution Count",
@@ -214,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Inbox Overview",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
@@ -235,13 +281,13 @@
         "NAME": "First Response Time",
         "DESC": "( Avg )",
         "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)""TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
+        "TOOLTIP_TEXT": "First Response Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_TIME": {
         "NAME": "Resolution Time",
         "DESC": "( Avg )",
         "INFO_TEXT": "Total number of conversations used for computation:",
-        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)""TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
+        "TOOLTIP_TEXT": "Resolution Time is {metricValue} (based on {conversationCount} conversations)"
       },
       "RESOLUTION_COUNT": {
         "NAME": "Resolution Count",
@@ -281,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Team Overview",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_TEAM_REPORTS": "Download team reports",
@@ -416,8 +463,6 @@
       "NO_CONVERSATIONS": "No conversations",
       "CONVERSATION": "{count} conversation",
       "CONVERSATIONS": "{count} conversations",
-      "CONVERSATION": "{count} conversation",
-      "CONVERSATIONS": "{count} conversations",
       "DOWNLOAD_REPORT": "Download report"
     },
     "AGENT_CONVERSATIONS": {
@@ -496,5 +541,15 @@
       },
       "VIEW_DETAILS": "View Details"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Inbox",
+    "AGENT": "Agent",
+    "TEAM": "Team",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Resolution Count",
+    "CONVERSATIONS": "No. of conversations"
   }
 }

app/javascript/dashboard/i18n/locale/am/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Conversations",
       "MESSAGES": "Messages"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Searching",
+    "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
@@ -21,6 +24,7 @@
     "READ_MORE": "Read more",
     "WROTE": "wrote:",
     "FROM": "from",
-    "EMAIL": "email"
+    "EMAIL": "email",
+    "EMAIL_SUBJECT": "subject"
   }
 }

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Change",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Select an account from the following list",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Settings",
     "CONTACTS": "Contacts",
     "CAPTAIN": "Captain",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Home",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Billing",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Current Plan",
-      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses"
+      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Manage your subscription",
       "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
       "BUTTON_TXT": "Go to the billing portal"
     },
+    "CAPTAIN": {
+      "TITLE": "Captain",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Need help?",
       "DESCRIPTION": "Do you face any issues in billing? We are here to help.",

app/javascript/dashboard/i18n/locale/ar/auditLogs.json

@@ -11,11 +11,11 @@
       "404": "لا توجد سجلات تدقيق متاحة في هذا الحساب.",
       "TITLE": "إدارة سجلات التدقيق",
       "DESC": "سجلات التدقيق هي مسارات للأحداث والإجراءات في نظام Chatwoot.",
-                  "TABLE_HEADER": [
+      "TABLE_HEADER": {
-                        "المستخدم",
+        "ACTIVITY": "الأنشطة",
-                        "الإجراء",
+        "TIME": "الوقت",
-                        "عنوان IP"
+        "IP_ADDRESS": "عنوان IP"
-                  ]
+      }
     },
     "API": {
       "SUCCESS_MESSAGE": "تم استرجاع سجلات التدقيق بنجاح",
@@ -23,52 +23,52 @@
     },
     "DEFAULT_USER": "النظام",
     "AUTOMATION_RULE": {
-                  "ADD": "{agentName} أنشأ قاعدة أتمتة جديدة (#{id})",
+      "ADD": "{agentName} أنشأ قاعدة أتمتة جديدة (##{id})",
-                  "EDIT": "{agentName} قام بتحديث قاعدة أتمتة (#{id})",
+      "EDIT": "{agentName} قام بتحديث قاعدة أتمتة (##{id})",
-                  "DELETE": "{agentName} حذف قاعدة أتمتة (#{id})"
+      "DELETE": "{agentName} حذف قاعدة أتمتة (##{id})"
     },
     "ACCOUNT_USER": {
       "ADD": "{agentName} دعا {invitee} إلى الحساب كـ {role}",
       "EDIT": {
-                        "SELF": "%{agentName} غير %{attributes} الخاصة به إلى %{values}",
+        "SELF": "{agentName} غير {attributes} الخاصة به إلى {values}",
-                        "OTHER": "%{agentName} غير %{attributes} لـ %{user} إلى %{values}",
+        "OTHER": "{agentName} غير {attributes} لـ {user} إلى {values}",
-                        "DELETED": "%{agentName} غير %{attributes} لـ %{user} إلى %{values}"
+        "DELETED": "{agentName} غير {attributes} لـ %{user} إلى {values}"
       }
     },
     "INBOX": {
-                  "ADD": "{agentName} أنشأ صندوق وارد جديد (#{id})",
+      "ADD": "{agentName} أنشأ صندوق وارد جديد (##{id})",
-                  "EDIT": "{agentName} قام بتحديث صندوق الوارد (#{id})",
+      "EDIT": "{agentName} قام بتحديث صندوق الوارد (##{id})",
-                  "DELETE": "{agentName} حذف صندوق الوارد (#{id})"
+      "DELETE": "{agentName} حذف صندوق الوارد (##{id})"
     },
     "WEBHOOK": {
-                  "ADD": "{agentName} أنشأ Webhook جديد (#{id})",
+      "ADD": "{agentName} أنشأ Webhook جديد (##{id})",
-                  "EDIT": "{agentName} قام بتحديث Webhook (#{id})",
+      "EDIT": "{agentName} قام بتحديث Webhook (##{id})",
-                  "DELETE": "{agentName} حذف Webhook (#{id})"
+      "DELETE": "{agentName} حذف Webhook (##{id})"
     },
     "USER_ACTION": {
       "SIGN_IN": "{agentName} قام بتسجيل الدخول",
       "SIGN_OUT": "{agentName} قام بتسجيل الخروج"
     },
     "TEAM": {
-                  "ADD": "{agentName} أنشأ فريق جديد (#{id})",
+      "ADD": "{agentName} أنشأ فريق جديد (##{id})",
-                  "EDIT": "{agentName} قام بتحديث الفريق (#{id})",
+      "EDIT": "{agentName} قام بتحديث الفريق (##{id})",
-                  "DELETE": "{agentName} حذف الفريق (#{id})"
+      "DELETE": "{agentName} حذف الفريق (##{id})"
     },
     "MACRO": {
-                  "ADD": "{agentName} أنشأ ماكرو جديد (#{id})",
+      "ADD": "{agentName} أنشأ ماكرو جديد (##{id})",
-                  "EDIT": "{agentName} قام بتحديث ماكرو (#{id})",
+      "EDIT": "{agentName} قام بتحديث ماكرو (##{id})",
-                  "DELETE": "{agentName} حذف ماكرو (#{id})"
+      "DELETE": "{agentName} حذف ماكرو (##{id})"
     },
     "INBOX_MEMBER": {
-                  "ADD": "{agentName} أضاف {user} إلى صندوق الوارد (#{inbox_id})",
+      "ADD": "{agentName} أضاف {user} إلى صندوق الوارد (##{inbox_id})",
-                  "REMOVE": "{agentName} أزال {user} من صندوق الوارد (#{inbox_id})"
+      "REMOVE": "{agentName} أزال {user} من صندوق الوارد (##{inbox_id})"
     },
     "TEAM_MEMBER": {
-                  "ADD": "{agentName} أضاف {user} إلى الفريق (#{team_id})",
+      "ADD": "{agentName} أضاف {user} إلى الفريق (##{team_id})",
-                  "REMOVE": "{agentName} أزال {user} من الفريق (#{team_id})"
+      "REMOVE": "{agentName} أزال {user} من الفريق (##{team_id})"
     },
     "ACCOUNT": {
-                  "EDIT": "{agentName} قام بتحديث إعدادات الحساب (#{id})"
+      "EDIT": "{agentName} قام بتحديث إعدادات الحساب (##{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "قام بمشاركة رابط"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -54,6 +54,7 @@
     "SUCCESS_DELETE_MESSAGE": "تم حذف الرسالة بنجاح",
     "FAIL_DELETE_MESSSAGE": "تعذر حذف الرسالة! حاول مرة أخرى",
     "NO_RESPONSE": "لا توجد استجابة",
+    "RESPONSE": "Response",
     "RATING_TITLE": "التقييم",
     "FEEDBACK_TITLE": "الملاحظات",
     "REPLY_MESSAGE_NOT_FOUND": "الرسالة غير متوفرة",
@@ -133,7 +134,7 @@
           "FAILED": "تعذر تعيين الوكيل. الرجاء المحاولة مرة أخرى."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "تعيين تسمية #{labelName} لمعرف المحادثة {conversationId}",
+          "SUCCESFUL": "تعيين تسمية ##{labelName} لمعرف المحادثة {conversationId}",
           "FAILED": "تعذر تعيين التسمية. الرجاء المحاولة مرة أخرى."
         },
         "TEAM_ASSIGNMENT": {
@@ -352,5 +353,11 @@
     "ONE": "{user} is typing",
     "TWO": "{user} and {secondUser} are typing",
     "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/ar/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "قطع الاتصال"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "تدفق الحوار هو منصة لفهم اللغة الطبيعية التي تجعل من السهل تصميم ودمج واجهة المستخدم للمحادثة في تطبيق الهاتف المحمول الخاص بك، تطبيق الويب، الجهاز، البوت، نظام الاستجابة الصوتية التفاعلي، وما إلى ذلك. <br /> <br /> تكامل تدفق الحوار مع {installationName} يسمح لك بتكوين بوت تدفق الحوار مع صناديق الوارد الخاصة بك والذي يتيح للبوت التعامل مع الاستفسارات في البداية وتسليمها إلى وكيل عند الحاجة. ويمكن استخدام تدفق البيانات لتأهيل الخيوط وتقليل عبء العمل الملقى على عاتق الوكلاء عن طريق طرح الأسئلة المتكررة وما إلى ذلك. <br /> <br /> لإضافة تدفق الحوار، تحتاج إلى إنشاء حساب خدمة في وحدة تحكم مشروع جوجل الخاص بك ومشاركة بيانات الاعتماد. يرجى الرجوع إلى مستندات Dialogflow للحصول على مزيد من المعلومات."
+      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/integrations.json

@@ -235,7 +235,7 @@
         "ERROR": "حدث خطأ أثناء جلب المشكلات من Linear، الرجاء المحاولة مرة أخرى",
         "LINK_SUCCESS": "تم ربط المشكلة بنجاح",
         "LINK_ERROR": "حدث خطأ أثناء ربط المشكلة، الرجاء المحاولة مرة أخرى",
-        "LINK_TITLE": "محادثة (#{conversationId}) مع {name}"
+        "LINK_TITLE": "Conversation (#{conversationId}) with {name}"
       },
       "ADD_OR_LINK": {
         "TITLE": "إنشاء/رابط مشكلة في Linear",
@@ -294,7 +294,7 @@
         "PRIORITY": "الأولوية",
         "ASSIGNEE": "المكلَّف",
         "LABELS": "الوسوم",
-        "CREATED_AT": "تم إنشاؤها في {createdAt}"
+        "CREATED_AT": "Created at {createdAt}"
       },
       "UNLINK": {
         "TITLE": "إلغاء الربط",
@@ -309,7 +309,217 @@
       "SEND_MESSAGE": "إرسال الرسالة...",
       "LOADER": "Captain is thinking",
       "YOU": "أنت",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "إلغاء",
+      "CREATE": "إنشاء",
+      "EDIT": "تحديث"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "نعم، احذف",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "الخصائص",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "الرابط",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "نعم، احذف",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "نعم، احذف",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "الكل"
+      },
+      "STATUS": {
+        "TITLE": "الحالة",
+        "PENDING": "معلق",
+        "APPROVED": "Approved",
+        "ALL": "الكل"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "قطع الاتصال"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "نعم، احذف",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "صندوق الوارد",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/login.json

@@ -3,7 +3,7 @@
     "TITLE": "تسجيل الدخول إلى Chatwoot",
     "EMAIL": {
       "LABEL": "البريد الإلكتروني",
-      "PLACEHOLDER": "مثلاً: someone{'@'}example.com",
+      "PLACEHOLDER": "example{'@'}companyname.com",
       "ERROR": "الرجاء إدخال عنوان بريد إلكتروني صحيح"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "نظرة عامة للوكلاء",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "جاري جلب بيانات الرسم البياني...",
     "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
     "DOWNLOAD_AGENT_REPORTS": "تنزيل تقارير الوكيل",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "نظرة عامة على صندوق الوارد",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "تحميل بيانات الرسم البياني...",
     "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
     "DOWNLOAD_INBOX_REPORTS": "تحميل تقارير صندوق الوارد",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "نظرة عامة للفريق",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "تحميل بيانات الرسم البياني...",
     "NO_ENOUGH_DATA": "لم يتم جمع بيانات بقدر كافي لإنشاء التقرير، الرجاء المحاولة مرة أخرى لاحقاً.",
     "DOWNLOAD_TEAM_REPORTS": "تحميل تقارير الفريق",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "View Details"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "صندوق الوارد",
+    "AGENT": "وكيل الدعم",
+    "TEAM": "الفريق",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "عدد مرات الإغلاق",
+    "CONVERSATIONS": "عدد المحادثات"
   }
 }

app/javascript/dashboard/i18n/locale/ar/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "المحادثات",
       "MESSAGES": "الرسائل"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "جاري البحث",
+    "LOADING_DATA": "جار التحميل",
     "EMPTY_STATE": "لم يتم العثور على {item} للطلب '{query}'",
     "EMPTY_STATE_FULL": "لم يتم العثور على نتائج للطلب '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ للتركيز",
@@ -21,6 +24,7 @@
     "READ_MORE": "اقرأ المزيد",
     "WROTE": "كتب:",
     "FROM": "من",
-    "EMAIL": "البريد الإلكتروني"
+    "EMAIL": "البريد الإلكتروني",
+    "EMAIL_SUBJECT": "الموضوع"
   }
 }

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "يتغيرون",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "اختر حساباً من القائمة التالية",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "الإعدادات",
     "CONTACTS": "جهات الاتصال",
     "CAPTAIN": "قائد",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "الرئيسية",
     "AGENTS": "وكيل الدعم",
     "AGENT_BOTS": "الروبوتات",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "الفواتير",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "الباقة الحالية",
-      "PLAN_NOTE": "أنت مشترك حاليا في باقة**{plan}** مع تراخيص **{quantity}**"
+      "PLAN_NOTE": "أنت مشترك حاليا في باقة**{plan}** مع تراخيص **{quantity}**",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "إدارة الاشتراك الخاص بك",
       "DESCRIPTION": "عرض فواتيرك السابقة، تحرير تفاصيل الفوترة الخاصة بك، أو إلغاء اشتراكك.",
       "BUTTON_TXT": "الذهاب إلى بوابة الفوترة"
     },
+    "CAPTAIN": {
+      "TITLE": "قائد",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "تحتاج مساعدة؟",
       "DESCRIPTION": "هل تواجه أي مشاكل في الفواتير؟ نحن هنا للمساعدة.",

app/javascript/dashboard/i18n/locale/ar/signup.json

@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "البريد الإلكتروني للعمل",
-      "PLACEHOLDER": "أدخل عنوان بريدك الإلكتروني للعمل. مثال: bruce{'@'}wayne{'.'}enterprises",
+      "PLACEHOLDER": "Enter your work email address. E.g., bruce{'@'}wayne{'.'}enterprises",
       "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/az/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "has shared a url"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/az/conversation.json

@@ -54,6 +54,7 @@
     "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
     "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
     "NO_RESPONSE": "No response",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Rating",
     "FEEDBACK_TITLE": "Feedback",
     "REPLY_MESSAGE_NOT_FOUND": "Message not available",
@@ -352,5 +353,11 @@
     "ONE": "{user} is typing",
     "TWO": "{user} and {secondUser} are typing",
     "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/az/integrations.json

@@ -309,7 +309,217 @@
       "SEND_MESSAGE": "Send message...",
       "LOADER": "Captain is thinking",
       "YOU": "You",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Cancel",
+      "CREATE": "Create",
+      "EDIT": "Update"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Features",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "All"
+      },
+      "STATUS": {
+        "TITLE": "Status",
+        "PENDING": "Pending",
+        "APPROVED": "Approved",
+        "ALL": "All"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Disconnect"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Inbox",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/az/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Agents Overview",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Inbox Overview",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Team Overview",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_TEAM_REPORTS": "Download team reports",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "View Details"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Inbox",
+    "AGENT": "Agent",
+    "TEAM": "Team",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Resolution Count",
+    "CONVERSATIONS": "No. of conversations"
   }
 }

app/javascript/dashboard/i18n/locale/az/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Conversations",
       "MESSAGES": "Messages"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Searching",
+    "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
@@ -21,6 +24,7 @@
     "READ_MORE": "Read more",
     "WROTE": "wrote:",
     "FROM": "from",
-    "EMAIL": "email"
+    "EMAIL": "email",
+    "EMAIL_SUBJECT": "subject"
   }
 }

app/javascript/dashboard/i18n/locale/az/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Change",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Select an account from the following list",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Settings",
     "CONTACTS": "Contacts",
     "CAPTAIN": "Captain",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Home",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Billing",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Current Plan",
-      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses"
+      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Manage your subscription",
       "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
       "BUTTON_TXT": "Go to the billing portal"
     },
+    "CAPTAIN": {
+      "TITLE": "Captain",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Need help?",
       "DESCRIPTION": "Do you face any issues in billing? We are here to help.",

app/javascript/dashboard/i18n/locale/bg/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "сподели линк"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/bg/conversation.json

@@ -54,6 +54,7 @@
     "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
     "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
     "NO_RESPONSE": "No response",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Rating",
     "FEEDBACK_TITLE": "Feedback",
     "REPLY_MESSAGE_NOT_FOUND": "Message not available",
@@ -352,5 +353,11 @@
     "ONE": "{user} is typing",
     "TWO": "{user} and {secondUser} are typing",
     "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/bg/integrations.json

@@ -309,7 +309,217 @@
       "SEND_MESSAGE": "Изпрати съобщение...",
       "LOADER": "Captain is thinking",
       "YOU": "You",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Отмени",
+      "CREATE": "Създаване",
+      "EDIT": "Обновяване"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Features",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "Всички"
+      },
+      "STATUS": {
+        "TITLE": "Статус",
+        "PENDING": "Предстоящ",
+        "APPROVED": "Approved",
+        "ALL": "Всички"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Прекъсване"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Входяща кутия",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/bg/login.json

@@ -3,7 +3,7 @@
     "TITLE": "Login to Chatwoot",
     "EMAIL": {
       "LABEL": "Email",
-      "PLACEHOLDER": "Email eg: someone{'@'}example.com",
+      "PLACEHOLDER": "example{'@'}companyname.com",
       "ERROR": "Please enter a valid email address"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/bg/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Agents Overview",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_AGENT_REPORTS": "Download agent reports",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Inbox Overview",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Team Overview",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Loading chart data...",
     "NO_ENOUGH_DATA": "We've not received enough data points to generate report, Please try again later.",
     "DOWNLOAD_TEAM_REPORTS": "Download team reports",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "View Details"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Входяща кутия",
+    "AGENT": "Агент",
+    "TEAM": "Team",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Resolution Count",
+    "CONVERSATIONS": "No. of conversations"
   }
 }

app/javascript/dashboard/i18n/locale/bg/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Разговори",
       "MESSAGES": "Messages"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Searching",
+    "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
@@ -21,6 +24,7 @@
     "READ_MORE": "Read more",
     "WROTE": "wrote:",
     "FROM": "от",
-    "EMAIL": "имейл"
+    "EMAIL": "имейл",
+    "EMAIL_SUBJECT": "тема"
   }
 }

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Change",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Select an account from the following list",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Settings",
     "CONTACTS": "Контакти",
     "CAPTAIN": "Captain",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Home",
     "AGENTS": "Агенти",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Billing",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Current Plan",
-      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses"
+      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Manage your subscription",
       "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
       "BUTTON_TXT": "Go to the billing portal"
     },
+    "CAPTAIN": {
+      "TITLE": "Captain",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Need help?",
       "DESCRIPTION": "Do you face any issues in billing? We are here to help.",

app/javascript/dashboard/i18n/locale/bg/signup.json

@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "Work email",
-      "PLACEHOLDER": "Enter your work email address. eg: bruce{'@'}wayne{'.'}enterprises",
+      "PLACEHOLDER": "Enter your work email address. E.g., bruce{'@'}wayne{'.'}enterprises",
       "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/ca/auditLogs.json

@@ -23,9 +23,9 @@
     },
     "DEFAULT_USER": "Sistema",
     "AUTOMATION_RULE": {
-                  "ADD": "{agentName} ha creat una nova regla d'automatització (#{id})",
+      "ADD": "{agentName} created a new automation rule (#{id})",
-                  "EDIT": "{agentName} ha actualitzat una regla d'automatització (#{id})",
+      "EDIT": "{agentName} updated an automation rule (#{id})",
-                  "DELETE": "{agentName} ha suprimit una regla d'automatització (#{id})"
+      "DELETE": "{agentName} deleted an automation rule (#{id})"
     },
     "ACCOUNT_USER": {
       "ADD": "{agentName} ha convidat {invitee} al compte com a {role}",
@@ -36,39 +36,39 @@
       }
     },
     "INBOX": {
-                  "ADD": "{agentName} ha creat una safata d'entrada nova (#{id})",
+      "ADD": "{agentName} created a new inbox (#{id})",
-                  "EDIT": "{agentName} ha actualitzat una safata d'entrada (#{id})",
+      "EDIT": "{agentName} updated an inbox (#{id})",
-                  "DELETE": "{agentName} ha suprimit una safata d'entrada (#{id})"
+      "DELETE": "{agentName} deleted an inbox (#{id})"
     },
     "WEBHOOK": {
-                  "ADD": "{agentName} ha creat un nou webhook (#{id})",
+      "ADD": "{agentName} created a new webhook (#{id})",
-                  "EDIT": "{agentName} ha actualitzat un webhook (#{id})",
+      "EDIT": "{agentName} updated a webhook (#{id})",
-                  "DELETE": "{agentName} ha suprimit un webhook (#{id})"
+      "DELETE": "{agentName} deleted a webhook (#{id})"
     },
     "USER_ACTION": {
       "SIGN_IN": "{agentName} ha iniciat la sessió",
       "SIGN_OUT": "{agentName} ha tancat la sessió"
     },
     "TEAM": {
-                  "ADD": "{agentName} ha creat un equip nou (#{id})",
+      "ADD": "{agentName} created a new team (#{id})",
-                  "EDIT": "{agentName} ha actualitzat un equip (#{id})",
+      "EDIT": "{agentName} updated a team (#{id})",
-                  "DELETE": "{agentName} ha suprimit un equip (#{id})"
+      "DELETE": "{agentName} deleted a team (#{id})"
     },
     "MACRO": {
-                  "ADD": "{agentName} ha creat una macro nova (#{id})",
+      "ADD": "{agentName} created a new macro (#{id})",
-                  "EDIT": "{agentName} ha actualitzat una macro (#{id})",
+      "EDIT": "{agentName} updated a macro (#{id})",
-                  "DELETE": "{agentName} ha suprimit una macro (#{id})"
+      "DELETE": "{agentName} deleted a macro (#{id})"
     },
     "INBOX_MEMBER": {
-                  "ADD": "{agentName} ha afegit {user} a la safata d'entrada(#{inbox_id})",
+      "ADD": "{agentName} added {user} to the inbox(#{inbox_id})",
-                  "REMOVE": "{agentName} ha eliminat {user} de la safata d'entrada(#{inbox_id})"
+      "REMOVE": "{agentName} removed {user} from the inbox(#{inbox_id})"
     },
     "TEAM_MEMBER": {
-                  "ADD": "{agentName} ha afegit {user} a l'equip (#{team_id})",
+      "ADD": "{agentName} added {user} to the team(#{team_id})",
-                  "REMOVE": "{agentName} ha eliminat {user} de l'equip (#{team_id})"
+      "REMOVE": "{agentName} removed {user} from the team(#{team_id})"
     },
     "ACCOUNT": {
-                  "EDIT": "{agentName} ha actualitzat la configuració del compte (#{id})"
+      "EDIT": "{agentName} updated the account configuration (#{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "ha compartit una URL"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -54,6 +54,7 @@
     "SUCCESS_DELETE_MESSAGE": "El missatge s'ha suprimit correctament",
     "FAIL_DELETE_MESSSAGE": "No s'ha pogut suprimir el missatge! Torna-ho a provar",
     "NO_RESPONSE": "Sense resposta",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Valoració",
     "FEEDBACK_TITLE": "Comentaris",
     "REPLY_MESSAGE_NOT_FOUND": "Missatge no disponible",
@@ -108,7 +109,7 @@
         "SELECT_PLACEHOLDER": "Ningú",
         "INPUT_PLACEHOLDER": "Selecciona la prioritat",
         "NO_RESULTS": "No s'ha trobat agents",
-        "SUCCESSFUL": "S'ha canviat la prioritat de l'identificador de conversa {conversationId} a {priority}",
+        "SUCCESSFUL": "S'ha canviat la prioritat de l'ID de conversa {conversationId} a {priority}",
         "FAILED": "No s'ha pogut canviar la prioritat. Si us plau, torna-ho a provar."
       }
     },
@@ -133,7 +134,7 @@
           "FAILED": "No s'ha pogut assignar l'agent. Torna-ho a provar."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "S'ha assignat l'etiqueta #{labelName} a l'id de conversa {conversationId}",
+          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
           "FAILED": "No s'ha pogut assignar l'etiqueta. Torna-ho a provar."
         },
         "TEAM_ASSIGNMENT": {
@@ -352,5 +353,11 @@
     "ONE": "{user} is typing",
     "TWO": "{user} and {secondUser} are typing",
     "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/ca/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Desconnecta"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow és una plataforma de comprensió del llenguatge natural que facilita el disseny i la integració d'una interfície d'usuari conversacional a la teva aplicació mòbil, aplicació web, dispositiu, bot, sistema interactiu de resposta de veu, etc. <br /> <br /> La integració de Dialogflow amb {installationName} us permet configurar un bot de Dialogflow amb les teves safates d'entrada, la qual cosa permet al bot gestionar les consultes inicialment i lliurar-les a un agent quan sigui necessari. Dialogflow es pot utilitzar per qualificar els clients potencials, reduir la càrrega de treball dels agents proporcionant preguntes freqüents, etc. <br /> <br /> Per afegir Dialogflow, has de crear un compte de servei a la consola del vostre projecte de Google i compartir les credencials. Consulta els documents de Dialogflow per obtenir més informació."
+      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/integrations.json

@@ -90,7 +90,7 @@
       },
       "HELP_TEXT": {
         "TITLE": "Com utilitzar la integració de Slack?",
-        "BODY": "Amb aquesta integració, totes les teves converses entrants se sincronitzaran amb el canal ***{selectedChannelName}*** del teu espai de treball de Slack. Podeu gestionar totes les converses dels vostres clients directament des del canal i no perdreu cap missatge.\n\nAquestes són les principals característiques de la integració:\n\n**Respondre a converses des de Slack:** Per respondre a una conversa al ***{selectedChannelName}*** canal de Slack, només has d'escriure el teu missatge i enviar-lo com a fil. Això crearà una resposta al client mitjançant Chatwoot. Així de senzill!\n\n  **Crear notes privades:** si vols crear notes privades en lloc de respostes, comença el teu missatge amb ***`nota:`***. Això garanteix que el vostre missatge es mantingui privat i no serà visible per al client.\n\n**Associar un perfil d'agent:** si la persona que va respondre a Slack té un perfil d'agent a Chatwoot amb el mateix correu electrònic, les respostes s'associaran amb aquest perfil d'agent automàticament. Això vol dir que podeu fer un seguiment fàcilment qui va dir què i quan. D'altra banda, quan el contestador no té un perfil d'agent associat, les respostes apareixeran des del perfil del bot al client.",
+        "BODY": "With this integration, all of your incoming conversations will be synced to the ***{selectedChannelName}*** channel in your Slack workspace. You can manage all your customer conversations right within the channel and never miss a message.\n\nHere are the main features of the integration:\n\n**Respond to conversations from within Slack:** To respond to a conversation in the ***{selectedChannelName}*** Slack channel, simply type out your message and send it as a thread. This will create a response back to the customer through Chatwoot. It's that simple!\n\n **Create private notes:** If you want to create private notes instead of replies, start your message with ***`note:`***. This ensures that your message is kept private and won't be visible to the customer.\n\n**Associate an agent profile:** If the person who replied on Slack has an agent profile in Chatwoot under the same email, the replies will be associated with that agent profile automatically. This means you can easily track who said what and when. On the other hand, when the replier doesn't have an associated agent profile, the replies will appear from the bot profile to the customer.",
         "SELECTED": "seleccionat"
       },
       "SELECT_CHANNEL": {
@@ -114,7 +114,7 @@
     },
     "OPEN_AI": {
       "AI_ASSIST": "Assistència IA",
-      "WITH_AI": " {option} amb IA ",
+      "WITH_AI": " {option} with AI ",
       "OPTIONS": {
         "REPLY_SUGGESTION": "Suggeriment de resposta",
         "SUMMARIZE": "Resumir",
@@ -235,7 +235,7 @@
         "ERROR": "S'ha produït un error en obtenir les issues en Linear, torna-ho a provar",
         "LINK_SUCCESS": "S'ha enllaçat la issue correctament",
         "LINK_ERROR": "S'ha produït un error en enllaçar la issue, torna-ho a provar",
-        "LINK_TITLE": "Conversa (#{conversationId}) amb {name}"
+        "LINK_TITLE": "Conversation (#{conversationId}) with {name}"
       },
       "ADD_OR_LINK": {
         "TITLE": "Crear/enllaçar una issue en Linear",
@@ -294,7 +294,7 @@
         "PRIORITY": "Prioritat",
         "ASSIGNEE": "Cessionari",
         "LABELS": "Etiquetes",
-        "CREATED_AT": "Creat a {createdAt}"
+        "CREATED_AT": "Created at {createdAt}"
       },
       "UNLINK": {
         "TITLE": "Desenllaça",
@@ -309,7 +309,217 @@
       "SEND_MESSAGE": "Envia missatge...",
       "LOADER": "Captain is thinking",
       "YOU": "Tu",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Actualitza ara",
+      "CANCEL_ANYTIME": "Pots canviar o cancel·lar el teu pla en qualsevol moment"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Posa't en contacte amb el vostre administrador per obtenir l'actualització."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Cancel·la",
+      "CREATE": "Crear",
+      "EDIT": "Actualitza"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Sí, esborra",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Característiques",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Sí, esborra",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Sí, esborra",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "Totes"
+      },
+      "STATUS": {
+        "TITLE": "Estat",
+        "PENDING": "Pendent",
+        "APPROVED": "Approved",
+        "ALL": "Totes"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Desconnecta"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Sí, esborra",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Safata d'entrada",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/login.json

@@ -3,7 +3,7 @@
     "TITLE": "Entra a Chatwoot",
     "EMAIL": {
       "LABEL": "Correu electrònic",
-      "PLACEHOLDER": "exemple{'@'}nomdelacompanyia.com",
+      "PLACEHOLDER": "example{'@'}companyname.com",
       "ERROR": "Introduïu una adreça de correu electrònic vàlida"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/ca/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Visió general dels agents",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "S'estan carregant dades del gràfic...",
     "NO_ENOUGH_DATA": "No hem rebut suficients punts de dades per generar l'informe. Torneu-ho a provar més endavant.",
     "DOWNLOAD_AGENT_REPORTS": "Descarregar Informes d'Agent",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Visió general de la safata d'entrada",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "S'estan carregant dades del gràfic...",
     "NO_ENOUGH_DATA": "No hem rebut suficients punts de dades per generar l'informe. Torneu-ho a provar més endavant.",
     "DOWNLOAD_INBOX_REPORTS": "Baixa els informes de la safata d'entrada",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Visió general de l'equip",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "S'estan carregant dades del gràfic...",
     "NO_ENOUGH_DATA": "No hem rebut suficients punts de dades per generar l'informe. Torneu-ho a provar més endavant.",
     "DOWNLOAD_TEAM_REPORTS": "Descarregar Informes d'equip",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "Veure Detalls"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Safata d'entrada",
+    "AGENT": "Agent",
+    "TEAM": "Equip",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Total de resolucions",
+    "CONVERSATIONS": "Nre. de converses"
   }
 }

app/javascript/dashboard/i18n/locale/ca/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Converses",
       "MESSAGES": "Missatges"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "S'està cercant",
+    "LOADING_DATA": "Carregant",
     "EMPTY_STATE": "No s'ha trobat cap {item} per a la consulta '{query}'",
     "EMPTY_STATE_FULL": "No s'han trobat resultats per a la consulta '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ centrar",
@@ -21,6 +24,7 @@
     "READ_MORE": "Llegir més",
     "WROTE": "va escriure:",
     "FROM": "des de",
-    "EMAIL": "correu electrònic"
+    "EMAIL": "correu electrònic",
+    "EMAIL_SUBJECT": "assumpte"
   }
 }

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Canvia",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Selecciona un compte de la llista següent",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Configuracions",
     "CONTACTS": "Contactes",
     "CAPTAIN": "Captain",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Inici",
     "AGENTS": "Agents",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Facturació",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Pla actual",
-      "PLAN_NOTE": "Actualment estàs subscrit al pla **{plan}** amb **{quantity}** llicències"
+      "PLAN_NOTE": "Actualment estàs subscrit al pla **{plan}** amb **{quantity}** llicències",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Gestiona la teva subscripció",
       "DESCRIPTION": "Consulta les teves factures anteriors, edita els teus detalls de facturació o cancel·la la teva subscripció.",
       "BUTTON_TXT": "Ves al portal de facturació"
     },
+    "CAPTAIN": {
+      "TITLE": "Captain",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Necessita ajuda?",
       "DESCRIPTION": "Trobes algun problema en la facturació? Estem aquí per ajudar.",

app/javascript/dashboard/i18n/locale/ca/signup.json

@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "Email de treball",
-      "PLACEHOLDER": "Introdueix la teva adreça de correu electrònica de la feina. P. ex.: bruce{'@'}wayne{'.'}enterprises",
+      "PLACEHOLDER": "Enter your work email address. E.g., bruce{'@'}wayne{'.'}enterprises",
       "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/cs/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "sdílel URL"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -54,6 +54,7 @@
     "SUCCESS_DELETE_MESSAGE": "Zpráva byla úspěšně smazána",
     "FAIL_DELETE_MESSSAGE": "Zpráva se nepodařilo odstranit! Zkuste to znovu",
     "NO_RESPONSE": "Bez odpovědi",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Hodnocení",
     "FEEDBACK_TITLE": "Zpětná vazba",
     "REPLY_MESSAGE_NOT_FOUND": "Message not available",
@@ -133,7 +134,7 @@
           "FAILED": "Nelze přiřadit agenta. Zkuste to prosím znovu."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Přiřazený štítek #{labelName} ke konverzaci id {conversationId}",
+          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
           "FAILED": "Nelze přiřadit štítek. Zkuste to prosím znovu."
         },
         "TEAM_ASSIGNMENT": {
@@ -352,5 +353,11 @@
     "ONE": "{user} is typing",
     "TWO": "{user} and {secondUser} are typing",
     "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/cs/integrations.json

@@ -309,7 +309,217 @@
       "SEND_MESSAGE": "Send message...",
       "LOADER": "Captain is thinking",
       "YOU": "Vy",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Zrušit",
+      "CREATE": "Create",
+      "EDIT": "Aktualizovat"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Funkce",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "Vše"
+      },
+      "STATUS": {
+        "TITLE": "Stav",
+        "PENDING": "Čekající",
+        "APPROVED": "Approved",
+        "ALL": "Vše"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Disconnect"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Inbox",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/login.json

@@ -3,7 +3,7 @@
     "TITLE": "Přihlásit se do Chatwoot",
     "EMAIL": {
       "LABEL": "E-mailová adresa",
-      "PLACEHOLDER": "E-mail např: někdo{'@'}example.com",
+      "PLACEHOLDER": "example{'@'}companyname.com",
       "ERROR": "Zadejte prosím platnou e-mailovou adresu"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/cs/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Agents Overview",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Načítání dat mapy...",
     "NO_ENOUGH_DATA": "Pro vytvoření hlášení jsme neobdrželi dostatek dat, zkuste to prosím později.",
     "DOWNLOAD_AGENT_REPORTS": "Stáhnout reporty agentů",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Inbox Overview",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Načítání dat mapy...",
     "NO_ENOUGH_DATA": "Pro vytvoření hlášení jsme neobdrželi dostatek dat, zkuste to prosím později.",
     "DOWNLOAD_INBOX_REPORTS": "Download inbox reports",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Team Overview",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Načítání dat mapy...",
     "NO_ENOUGH_DATA": "Pro vytvoření hlášení jsme neobdrželi dostatek dat, zkuste to prosím později.",
     "DOWNLOAD_TEAM_REPORTS": "Download team reports",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "View Details"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Inbox",
+    "AGENT": "Agent",
+    "TEAM": "Team",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Počet rozlišení",
+    "CONVERSATIONS": "No. of conversations"
   }
 }

app/javascript/dashboard/i18n/locale/cs/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Konverzace",
       "MESSAGES": "Zprávy"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Searching",
+    "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
@@ -21,6 +24,7 @@
     "READ_MORE": "Read more",
     "WROTE": "wrote:",
     "FROM": "od",
-    "EMAIL": "e-mailová adresa"
+    "EMAIL": "e-mailová adresa",
+    "EMAIL_SUBJECT": "předmět"
   }
 }

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Změnit",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Vyberte účet z následujícího seznamu",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Nastavení",
     "CONTACTS": "Kontakty",
     "CAPTAIN": "Captain",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Domů",
     "AGENTS": "Agenti",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Billing",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Current Plan",
-      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses"
+      "PLAN_NOTE": "You are currently subscribed to the **{plan}** plan with **{quantity}** licenses",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Manage your subscription",
       "DESCRIPTION": "View your previous invoices, edit your billing details, or cancel your subscription.",
       "BUTTON_TXT": "Go to the billing portal"
     },
+    "CAPTAIN": {
+      "TITLE": "Captain",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Need help?",
       "DESCRIPTION": "Do you face any issues in billing? We are here to help.",

app/javascript/dashboard/i18n/locale/cs/signup.json

@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "Pracovní e-mail",
-      "PLACEHOLDER": "Zadejte svou pracovní e-mailovou adresu. např.: jan{'@'}novak.spolecnost",
+      "PLACEHOLDER": "Enter your work email address. E.g., bruce{'@'}wayne{'.'}enterprises",
       "ERROR": "Please enter a valid work email address"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/da/cannedMgmt.json

@@ -35,7 +35,7 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "Canned response added successfully.",
-        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere."
       }
     },
     "EDIT": {
@@ -57,14 +57,14 @@
       "BUTTON_TEXT": "Rediger",
       "API": {
         "SUCCESS_MESSAGE": "Canned response is updated successfully.",
-        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere."
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Slet",
       "API": {
         "SUCCESS_MESSAGE": "Canned response deleted successfully.",
-        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere."
       },
       "CONFIRM": {
         "TITLE": "Bekræft sletning",

app/javascript/dashboard/i18n/locale/da/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "har delt en URL"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/da/components.json

@@ -22,13 +22,13 @@
     }
   },
   "PHONE_INPUT": {
-    "SEARCH_PLACEHOLDER": "Search country",
+    "SEARCH_PLACEHOLDER": "Søg land",
     "ERROR": "Phone number should be empty or in E.164 format",
     "DIAL_CODE_ERROR": "Please select a dial code from the list"
   },
   "THUMBNAIL": {
     "AUTHOR": {
-      "NOT_AVAILABLE": "Author is not available"
+      "NOT_AVAILABLE": "Forfatteren er ikke tilgængelig"
     }
   },
   "BREADCRUMB": {

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -536,7 +536,7 @@
       "NOTES": {
         "PLACEHOLDER": "Tilføj en note",
         "WROTE": "wrote",
-        "YOU": "You",
+        "YOU": "Dig",
         "SAVE": "Save note",
         "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
       }

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -54,6 +54,7 @@
     "SUCCESS_DELETE_MESSAGE": "Besked slettet",
     "FAIL_DELETE_MESSSAGE": "Kunne ikke slette beskeden! Prøv igen",
     "NO_RESPONSE": "Intet svar",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Bedømmelse",
     "FEEDBACK_TITLE": "Tilbagemelding",
     "REPLY_MESSAGE_NOT_FOUND": "Message not available",
@@ -133,7 +134,7 @@
           "FAILED": "Kunne ikke tildele agent. Prøv venligst igen."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Tildelt etiket #{labelName} til samtale-id {conversationId}",
+          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
           "FAILED": "Kunne ikke tildele etiket. Prøv venligst igen."
         },
         "TEAM_ASSIGNMENT": {
@@ -352,5 +353,11 @@
     "ONE": "{user} is typing",
     "TWO": "{user} and {secondUser} are typing",
     "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/da/customRole.json

@@ -54,7 +54,7 @@
       },
       "CANCEL_BUTTON_TEXT": "Annuller",
       "API": {
-        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere."
       }
     },
     "ADD": {
@@ -78,7 +78,7 @@
       "BUTTON_TEXT": "Slet",
       "API": {
         "SUCCESS_MESSAGE": "Custom role deleted successfully.",
-        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere."
       },
       "CONFIRM": {
         "TITLE": "Bekræft sletning",

app/javascript/dashboard/i18n/locale/da/helpCenter.json

@@ -1,8 +1,8 @@
 {
   "HELP_CENTER": {
-    "TITLE": "Help Center",
+    "TITLE": "Hjælpecenter",
     "NEW_PAGE": {
-      "DESCRIPTION": "Create self-service help center portals for your customers. Help them find answers quickly, without waiting. Streamline inquiries, boost agent efficiency, and elevate customer support.",
+      "DESCRIPTION": "Opret et selvbetjeningscenter til dine kunder. Hjælp dem med at finde svar hurtigt, uden at vente. Strømlin forespørgsler, øge agent effektivitet og øge kundesupport.",
       "CREATE_PORTAL_BUTTON": "Opret Portal"
     },
     "HEADER": {
@@ -23,10 +23,10 @@
         "ARCHIVED": "Arkiverede Artikler"
       },
       "LOCALE_SELECT": {
-        "TITLE": "Select locale",
+        "TITLE": "Vælg sprog",
-        "PLACEHOLDER": "Select locale",
+        "PLACEHOLDER": "Vælg sprog",
-        "NO_RESULT": "No locale found",
+        "NO_RESULT": "Ingen sprog fundet",
-        "SEARCH_PLACEHOLDER": "Search locale"
+        "SEARCH_PLACEHOLDER": "Søg efter sprog"
       }
     },
     "EDIT_HEADER": {
@@ -44,12 +44,12 @@
       "IMAGE_UPLOAD": {
         "TITLE": "Upload billede",
         "UPLOADING": "Uploader...",
-        "SUCCESS": "Image uploaded successfully",
+        "SUCCESS": "Billede blev uploadet",
-        "ERROR": "Error while uploading image",
+        "ERROR": "Fejl under overførsel af billede",
-        "UN_AUTHORIZED_ERROR": "You are not authorized to upload images",
+        "UN_AUTHORIZED_ERROR": "Du har ikke tilladelse til at overføre billeder",
-        "ERROR_FILE_SIZE": "Image size should be less than {size}MB",
+        "ERROR_FILE_SIZE": "Billedets størrelse skal være mindre end {size}MB",
-        "ERROR_FILE_FORMAT": "Image format should be jpg, jpeg or png",
+        "ERROR_FILE_FORMAT": "Billedformatet skal være jpg, jpeg eller png",
-        "ERROR_FILE_DIMENSIONS": "Image dimensions should be less than 2000 x 2000"
+        "ERROR_FILE_DIMENSIONS": "Billeddimensioner skal være mindre end 2000 x 2000 px"
       }
     },
     "ARTICLE_SETTINGS": {
@@ -88,15 +88,15 @@
       }
     },
     "ARTICLE_SEARCH_RESULT": {
-      "UNCATEGORIZED": "Uncategorized",
+      "UNCATEGORIZED": "Ikke Kategoriseret",
-      "SEARCH_RESULTS": "Search results for {query}",
+      "SEARCH_RESULTS": "Søgeresultater for {query}",
-      "EMPTY_TEXT": "Search for articles to insert into replies.",
+      "EMPTY_TEXT": "Søg efter artikler at indsætte i svar.",
       "SEARCH_LOADER": "Søger...",
-      "INSERT_ARTICLE": "Insert",
+      "INSERT_ARTICLE": "Indsæt",
-      "NO_RESULT": "No articles found",
+      "NO_RESULT": "Ingen artikler fundet",
-      "COPY_LINK": "Copy article link to clipboard",
+      "COPY_LINK": "Kopier artikellink til udklipsholder",
-      "OPEN_LINK": "Open article in new tab",
+      "OPEN_LINK": "Åbn artikel i ny fane",
-      "PREVIEW_LINK": "Preview article"
+      "PREVIEW_LINK": "Forhåndsvis artikel"
     },
     "PORTAL": {
       "HEADER": "Portals",
@@ -231,9 +231,9 @@
           "LABEL": "Logo",
           "UPLOAD_BUTTON": "Upload logo",
           "HELP_TEXT": "Dette logo vil blive vist i portalens header.",
-          "IMAGE_UPLOAD_SUCCESS": "Logo uploaded successfully",
+          "IMAGE_UPLOAD_SUCCESS": "Logo uploadet",
-          "IMAGE_UPLOAD_ERROR": "Logo deleted successfully",
+          "IMAGE_UPLOAD_ERROR": "Logo blev slettet",
-          "IMAGE_DELETE_ERROR": "Error while deleting logo"
+          "IMAGE_DELETE_ERROR": "Fejl under sletning af logo"
         },
         "NAME": {
           "LABEL": "Navn",
@@ -249,13 +249,13 @@
         "DOMAIN": {
           "LABEL": "Tilpasset Domæne",
           "PLACEHOLDER": "Portal brugerdefineret domæne",
-          "HELP_TEXT": "Add only If you want to use a custom domain for your portals. Eg: {exampleURL}",
+          "HELP_TEXT": "Tilføj kun Hvis du vil bruge et brugerdefineret domæne til dine portaler. Eks.: {exampleURL}",
           "ERROR": "Indtast et gyldigt domæne URL"
         },
         "HOME_PAGE_LINK": {
           "LABEL": "Link Til Hjemmeside",
           "PLACEHOLDER": "Link til portalens hjemmeside",
-          "HELP_TEXT": "The link used to return from the portal to the home page. Eg: {exampleURL}",
+          "HELP_TEXT": "Linket, der bruges til at vende tilbage fra portalen til hjemmesiden. Eks.: {exampleURL}",
           "ERROR": "Indtast en gyldig URL til startsiden"
         },
         "THEME_COLOR": {
@@ -319,13 +319,13 @@
       "HEADERS": {
         "TITLE": "Titel",
         "CATEGORY": "Kategori",
-        "READ_COUNT": "Views",
+        "READ_COUNT": "Visninger",
         "STATUS": "Status",
         "LAST_EDITED": "Sidst redigeret"
       },
       "COLUMNS": {
         "BY": "af",
-        "AUTHOR_NOT_AVAILABLE": "Author is not available"
+        "AUTHOR_NOT_AVAILABLE": "Forfatteren er ikke tilgængelig"
       }
     },
     "EDIT_ARTICLE": {
@@ -339,7 +339,7 @@
     "PUBLISH_ARTICLE": {
       "API": {
         "ERROR": "Fejl under publicering af artikel",
-        "SUCCESS": "Article published successfully"
+        "SUCCESS": "Artiklen er publiceret"
       }
     },
     "ARCHIVE_ARTICLE": {
@@ -350,8 +350,8 @@
     },
     "DRAFT_ARTICLE": {
       "API": {
-        "ERROR": "Error while drafting article",
+        "ERROR": "Fejl under lagring af artikel",
-        "SUCCESS": "Article drafted successfully"
+        "SUCCESS": "Artikel arkiveret"
       }
     },
     "DELETE_ARTICLE": {
@@ -385,7 +385,7 @@
         "NAME": {
           "LABEL": "Navn",
           "PLACEHOLDER": "Kategori navn",
-          "HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
+          "HELP_TEXT": "Kategorinavn og ikon vil blive brugt i den offentlige portal til at kategorisere artikler.",
           "ERROR": "Navn er påkrævet"
         },
         "SLUG": {
@@ -416,7 +416,7 @@
         "NAME": {
           "LABEL": "Navn",
           "PLACEHOLDER": "Kategori navn",
-          "HELP_TEXT": "The category name and icon will be used in the public facing portal to categorize articles.",
+          "HELP_TEXT": "Kategorinavn og ikon vil blive brugt i den offentlige portal til at kategorisere artikler.",
           "ERROR": "Navn er påkrævet"
         },
         "SLUG": {
@@ -447,39 +447,39 @@
       }
     },
     "ARTICLE_SEARCH": {
-      "TITLE": "Search articles",
+      "TITLE": "Søg efter artikler",
-      "PLACEHOLDER": "Search articles",
+      "PLACEHOLDER": "Søg efter artikler",
-      "NO_RESULT": "No articles found",
+      "NO_RESULT": "Ingen artikler fundet",
       "SEARCHING": "Søger...",
       "SEARCH_BUTTON": "Søg",
-      "INSERT_ARTICLE": "Insert link",
+      "INSERT_ARTICLE": "Indsæt link",
-      "IFRAME_ERROR": "URL is empty or invalid. Unable to display content.",
+      "IFRAME_ERROR": "URL er tom eller ugyldig. Kan ikke vise indholdet.",
-      "OPEN_ARTICLE_SEARCH": "Insert article from Help Center",
+      "OPEN_ARTICLE_SEARCH": "Indsæt artikel fra Hjælpecenter",
-      "SUCCESS_ARTICLE_INSERTED": "Article inserted successfully",
+      "SUCCESS_ARTICLE_INSERTED": "Artikel indsat",
-      "PREVIEW_LINK": "Preview article",
+      "PREVIEW_LINK": "Forhåndsvis artikel",
       "CANCEL": "Luk",
       "BACK": "Tilbage",
-      "BACK_RESULTS": "Back to results"
+      "BACK_RESULTS": "Tilbage til resultater"
     },
     "UPGRADE_PAGE": {
-      "TITLE": "Help Center",
+      "TITLE": "Hjælpecenter",
-      "DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Upgrade your subscription to enable this feature.",
+      "DESCRIPTION": "Opret brugervenlige selvbetjeningsportaler. Hjælp dine brugere med at få adgang til artiklerne og få support 24/7. Opgrader dit abonnement for at aktivere denne funktion.",
-      "SELF_HOSTED_DESCRIPTION": "Create user-friendly self-service portals. Help your users to access the articles and get support 24/7. Please contact your administrator to enable this feature.",
+      "SELF_HOSTED_DESCRIPTION": "Opret brugervenlige selvbetjeningsportaler. Hjælp dine brugere med at få adgang til artiklerne og få support 24/7. Kontakt din administrator for at aktivere denne funktion.",
       "BUTTON": {
         "LEARN_MORE": "Lær mere",
-        "UPGRADE": "Upgrade"
+        "UPGRADE": "Opgrader"
       },
       "FEATURES": {
         "PORTALS": {
-          "TITLE": "Multiple portals",
+          "TITLE": "Flere portaler",
-          "DESCRIPTION": "Create multiple help center portals for different products using the same account."
+          "DESCRIPTION": "Opret flere selvbetjeningscentre for forskellige produkter ved hjælp af samme konto."
         },
         "LOCALES": {
-          "TITLE": "Full support for locales",
+          "TITLE": "Fuld understøttelse af flere sprog på samme tid",
-          "DESCRIPTION": "Localize the portal in your language. We support all locales and allow translations for every article."
+          "DESCRIPTION": "Lokaliser portalen på dit sprog. Vi understøtter alle landestandarder og tillader oversættelser for alle artikler."
         },
         "SEO": {
-          "TITLE": "SEO-friendly design",
+          "TITLE": "SEO venligt design",
           "DESCRIPTION": "Customize your meta tags to improve your visibility on search engines with our SEO-friendly pages."
         },
         "API": {
@@ -659,7 +659,7 @@
       },
       "EDIT_ARTICLE": {
         "MORE_PROPERTIES": "More properties",
-        "UNCATEGORIZED": "Uncategorized",
+        "UNCATEGORIZED": "Ikke Kategoriseret",
         "EDITOR_PLACEHOLDER": "Write something..."
       },
       "ARTICLE_PROPERTIES": {
@@ -705,9 +705,9 @@
           "LABEL": "Logo",
           "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
           "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save changes to save the logo",
-          "IMAGE_DELETE_SUCCESS": "Logo deleted successfully",
+          "IMAGE_DELETE_SUCCESS": "Logo blev slettet",
           "IMAGE_DELETE_ERROR": "Unable to delete logo",
-          "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+          "IMAGE_UPLOAD_SIZE_ERROR": "Billedets størrelse skal være mindre end {size}MB"
         },
         "NAME": {
           "LABEL": "Navn",

app/javascript/dashboard/i18n/locale/da/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Afbryd"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow er en naturlig sprogforståelsesplatform, der gør det nemt at designe og integrere en samtalebrugergrænseflade i din mobile app, webapplikation, enhed, bot, interaktivt talespons system, og så videre. <br /> <br /> Dialogflow integration med {installationName} giver dig mulighed for at konfigurere en Dialogflow bot med dine indbakker, som lader botten håndtere spørgsmålene i første omgang og overdrage dem til en agent, når det er nødvendigt. Dialogflow kan bruges til at kvalificere kundeemner, reducere arbejdsbyrden af agenter ved at stille ofte stillede spørgsmål osv. <br /> <br /> For at tilføje Dialogflow skal du oprette en servicekonto i din Google-projektkonsol og dele legitimationsoplysningerne. Se Dialogflow dokumenterne for mere information."
+      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/integrations.json

@@ -308,8 +308,218 @@
     "COPILOT": {
       "SEND_MESSAGE": "Send besked...",
       "LOADER": "Captain is thinking",
-      "YOU": "You",
+      "YOU": "Dig",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Annuller",
+      "CREATE": "Opret",
+      "EDIT": "Opdater"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Funktioner",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "Alle"
+      },
+      "STATUS": {
+        "TITLE": "Status",
+        "PENDING": "Afventer",
+        "APPROVED": "Approved",
+        "ALL": "Alle"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Afbryd"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Indbakke",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/login.json

@@ -3,7 +3,7 @@
     "TITLE": "Log ind på Chatwoot",
     "EMAIL": {
       "LABEL": "E-mail",
-      "PLACEHOLDER": "E-mail, fx: navn{'@'}eksempel.dk",
+      "PLACEHOLDER": "navn{'@'}example.dk",
       "ERROR": "Indtast venligst en gyldig e-mailadresse"
     },
     "PASSWORD": {
@@ -12,13 +12,13 @@
     },
     "API": {
       "SUCCESS_MESSAGE": "Login Lykkedes",
-      "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere",
+      "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere.",
-      "UNAUTH": "Brugernavn / adgangskode forkert. Prøv igen"
+      "UNAUTH": "Brugernavn / adgangskode forkert. Prøv igen."
     },
     "OAUTH": {
-      "GOOGLE_LOGIN": "Login with Google",
+      "GOOGLE_LOGIN": "Login med Google",
-      "BUSINESS_ACCOUNTS_ONLY": "Please use your company email address to login",
+      "BUSINESS_ACCOUNTS_ONLY": "Brug venligst din virksomheds e-mailadresse til at logge ind",
-      "NO_ACCOUNT_FOUND": "We couldn't find an account for your email address."
+      "NO_ACCOUNT_FOUND": "Vi kunne ikke finde en konto til din e-mailadresse."
     },
     "FORGOT_PASSWORD": "Glemt din adgangskode?",
     "CREATE_NEW_ACCOUNT": "Opret ny konto",

app/javascript/dashboard/i18n/locale/da/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Agenter Oversigt",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Indlæser diagramdata...",
     "NO_ENOUGH_DATA": "Vi har ikke modtaget nok datapunkter til at generere rapport. Prøv igen senere.",
     "DOWNLOAD_AGENT_REPORTS": "Download agentrapporter",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Oversigt Over Indbakke",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Indlæser diagramdata...",
     "NO_ENOUGH_DATA": "Vi har ikke modtaget nok datapunkter til at generere rapport. Prøv igen senere.",
     "DOWNLOAD_INBOX_REPORTS": "Download indbakke rapporter",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Team Oversigt",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Indlæser diagramdata...",
     "NO_ENOUGH_DATA": "Vi har ikke modtaget nok datapunkter til at generere rapport. Prøv igen senere.",
     "DOWNLOAD_TEAM_REPORTS": "Download teamrapporter",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "View Details"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Indbakke",
+    "AGENT": "Agent",
+    "TEAM": "Team",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Antal Afsluttede",
+    "CONVERSATIONS": "Antal samtaler"
   }
 }

app/javascript/dashboard/i18n/locale/da/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Samtaler",
       "MESSAGES": "Beskeder"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Søger",
+    "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
@@ -21,6 +24,7 @@
     "READ_MORE": "Read more",
     "WROTE": "wrote:",
     "FROM": "fra",
-    "EMAIL": "e-mail"
+    "EMAIL": "e-mail",
+    "EMAIL_SUBJECT": "emne"
   }
 }

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -43,7 +43,7 @@
         "API_SUCCESS": "Signatur gemt",
         "IMAGE_UPLOAD_ERROR": "Couldn't upload image! Try again",
         "IMAGE_UPLOAD_SUCCESS": "Image added successfully. Please click on save to save the signature",
-        "IMAGE_UPLOAD_SIZE_ERROR": "Image size should be less than {size}MB"
+        "IMAGE_UPLOAD_SIZE_ERROR": "Billedets størrelse skal være mindre end {size}MB"
       },
       "MESSAGE_SIGNATURE": {
         "LABEL": "Besked Signatur",
@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Skift",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Vælg en konto fra følgende liste",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Indstillinger",
     "CONTACTS": "Kontakter",
     "CAPTAIN": "Captain",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Hjem",
     "AGENTS": "Agenter",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Fakturering",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Nuværende Abonnement",
-      "PLAN_NOTE": "Du abonnerer i øjeblikket på **{plan}** planen med **{quantity}** licenser"
+      "PLAN_NOTE": "Du abonnerer i øjeblikket på **{plan}** planen med **{quantity}** licenser",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Administrer dit abonnement",
       "DESCRIPTION": "Se dine tidligere fakturaer, rediger dine fakturaoplysninger eller annuller dit abonnement.",
       "BUTTON_TXT": "Gå til faktureringsportalen"
     },
+    "CAPTAIN": {
+      "TITLE": "Captain",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Brug for hjælp?",
       "DESCRIPTION": "Har du problemer med fakturering? Vi er her for at hjælpe.",

app/javascript/dashboard/i18n/locale/da/signup.json

@@ -1,12 +1,12 @@
 {
   "REGISTER": {
-    "TRY_WOOT": "Create an account",
+    "TRY_WOOT": "Opret en konto",
     "TITLE": "Registrer",
     "TESTIMONIAL_HEADER": "Alt, hvad der skal til, er blot et skridt for at komme videre",
     "TESTIMONIAL_CONTENT": "Du er et skridt fra at engagere dine kunder, fastholde dem og finde nye kunder.",
-    "TERMS_ACCEPT": "By creating an account, you agree to our <a href=\"https://www.chatwoot.com/terms\">T & C</a> and <a href=\"https://www.chatwoot.com/privacy-policy\">Privacy policy</a>",
+    "TERMS_ACCEPT": "Ved at oprette en konto, accepterer du vores <a href=\"https://www.chatwoot.com/terms\">T & C</a> og <a href=\"https://www.chatwoot.com/privacy-policy\">Privatlivspolitik</a>",
     "OAUTH": {
-      "GOOGLE_SIGNUP": "Sign up with Google"
+      "GOOGLE_SIGNUP": "Tilmeld dig med Google"
     },
     "COMPANY_NAME": {
       "LABEL": "Firmanavn",
@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "Arbejde e-mail",
-      "PLACEHOLDER": "Indtast din arbejdsmailadresse fx: bruce{'@'}wayne{'.'}enterprises",
+      "PLACEHOLDER": "Indtast din arbejdsmailadresse. F.eks. navn{'@'}eksempel{'.'}dk",
       "ERROR": "Indtast venligst en gyldig arbejdsmail"
     },
     "PASSWORD": {
@@ -38,7 +38,7 @@
       "SUCCESS_MESSAGE": "Registrering Succesfuld",
       "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
     },
-    "SUBMIT": "Create account",
+    "SUBMIT": "Opret en konto",
     "HAVE_AN_ACCOUNT": "Har du allerede en konto?"
   }
 }

app/javascript/dashboard/i18n/locale/da/teamsSettings.json

@@ -2,9 +2,9 @@
   "TEAMS_SETTINGS": {
     "NEW_TEAM": "Opret nyt team",
     "HEADER": "Teams",
-    "LOADING": "Fetching teams",
+    "LOADING": "Henter hold",
-    "DESCRIPTION": "Teams allow you to organize agents into groups based on their responsibilities. An agent can belong to multiple teams. When working collaboratively, you can assign conversations to specific teams.",
+    "DESCRIPTION": "Teams giver dig mulighed for at organisere agenter i grupper baseret på deres ansvar. En agent kan tilhøre flere hold. Når du arbejder sammen, kan du tildele samtaler til bestemte teams.",
-    "LEARN_MORE": "Learn more about teams",
+    "LEARN_MORE": "Få flere oplysninger om hold funktionen",
     "LIST": {
       "404": "Der er ingen teams oprettet på denne konto.",
       "EDIT_TEAM": "Rediger team",
@@ -93,7 +93,7 @@
         "ERROR_MESSAGE": "Kunne ikke slette teamet. Prøv igen."
       },
       "CONFIRM": {
-        "TITLE": "Are you sure you want to delete the team?",
+        "TITLE": "Er du sikker på du vil slette dette hold?",
         "PLACE_HOLDER": "Skriv venligst {teamName} for at bekræfte",
         "MESSAGE": "Sletning af teamet vil fjerne teamtildelingen fra de samtaler, der er tildelt dette team.",
         "YES": "Slet ",

app/javascript/dashboard/i18n/locale/de/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "hat eine URL geteilt"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -38,15 +38,23 @@
     "REMOVE_SELECTION": "Auswahl entfernen",
     "DOWNLOAD": "Herunterladen",
     "UNKNOWN_FILE_TYPE": "Unbekannte Datei",
-    "SAVE_CONTACT": "Speichern",
+    "SAVE_CONTACT": "Save Contact",
+    "NO_CONTENT": "No content to display",
+    "SHARED_ATTACHMENT": {
+      "CONTACT": "{sender} has shared a contact",
+      "LOCATION": "{sender} has shared a location",
+      "FILE": "{sender} has shared a file",
+      "MEETING": "{sender} hat ein Meeting begonnen"
+    },
     "UPLOADING_ATTACHMENTS": "Anhänge werden hochgeladen...",
     "REPLIED_TO_STORY": "Auf deine Geschichte geantwortet",
-    "UNSUPPORTED_MESSAGE": "Die Nachricht wird nicht unterstützt.",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
     "UNSUPPORTED_MESSAGE_FACEBOOK": "Diese Nachricht wird nicht unterstützt. Sie können diese Nachricht in der Facebook-Messenger-App sehen.",
     "UNSUPPORTED_MESSAGE_INSTAGRAM": "Diese Nachricht wird nicht unterstützt. Sie können diese Nachricht in der Instagram-App sehen.",
     "SUCCESS_DELETE_MESSAGE": "Nachricht erfolgreich gelöscht",
     "FAIL_DELETE_MESSSAGE": "Nachricht konnte nicht gelöscht werden! Versuchen Sie es erneut",
     "NO_RESPONSE": "Keine Antwort",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Bewertung",
     "FEEDBACK_TITLE": "Feedback",
     "REPLY_MESSAGE_NOT_FOUND": "Nachricht nicht verfügbar",
@@ -126,7 +134,7 @@
           "FAILED": "Agent konnte nicht zugewiesen werden. Bitte versuche es erneut."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Das Label #{labelName} wurde der Konversations-ID {conversationId} zugewiesen",
+          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
           "FAILED": "Label konnte nicht zugewiesen werden. Bitte versuche es erneut."
         },
         "TEAM_ASSIGNMENT": {
@@ -219,6 +227,10 @@
         "DELETE": "Löschen",
         "CANCEL": "Abbrechen"
       }
+    },
+    "SIDEBAR": {
+      "CONTACT": "Kontakt",
+      "COPILOT": "Copilot"
     }
   },
   "EMAIL_TRANSCRIPT": {
@@ -310,7 +322,8 @@
     "TO": "An",
     "BCC": "Bcc",
     "CC": "Cc",
-    "SUBJECT": "Betreff"
+    "SUBJECT": "Betreff",
+    "EXPAND": "Expand email"
   },
   "CONVERSATION_PARTICIPANTS": {
     "SIDEBAR_MENU_TITLE": "Zugewiesen",
@@ -335,5 +348,16 @@
     "ORIGINAL_CONTENT": "Originalinhalt",
     "TRANSLATED_CONTENT": "Übersetzter Inhalt",
     "NO_TRANSLATIONS_AVAILABLE": "Für diesen Inhalt sind keine Übersetzungen verfügbar"
+  },
+  "TYPING": {
+    "ONE": "{user} is typing",
+    "TWO": "{user} and {secondUser} are typing",
+    "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/de/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Verbindung trennen"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow ist eine Sprachverständnis-Plattform, die es einfach macht, eine interaktive Benutzeroberfläche in Ihre mobile App, Web-Anwendung, Gerät, Bot, interaktives Voice-Antwort-System etc. zu integrieren. <br /> <br /> Die Dialogflow-Integration mit {installationName} ermöglicht es Ihnen, einen Dialogfluss-Bot mit Ihren Posteingängen zu verknüpfen. Dieser Bot erlaubt es Ihnen, eingehende Anfragen zunächst zu bearbeiten und diese bei Bedarf an einen Agenten zu übergeben. Dialogflow kann zur Qualifizierung der Leads, zur Reduzierung der Arbeitsbelastung von Agenten durch häufig gestellte Fragen usw. genutzt werden. <br /> <br /> Um Dialogflow hinzuzufügen, müssen Sie ein Service-Konto in Ihrer Google-Projekt-Konsole erstellen und die Zugangsdaten freigeben. Weitere Informationen finden Sie in der Dialogflow-Dokumentation."
+      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/integrations.json

@@ -31,7 +31,7 @@
         },
         "END_POINT": {
           "LABEL": "Webhook-URL",
-          "PLACEHOLDER": "Beispiel: https://beispiel/api/webhook",
+          "PLACEHOLDER": "Example: {webhookExampleURL}",
           "ERROR": "Bitte geben Sie eine gültige URL ein"
         },
         "EDIT_SUBMIT": "Webhook aktualisieren",
@@ -47,10 +47,10 @@
       "LIST": {
         "404": "Für dieses Konto sind keine Webhooks konfiguriert.",
         "TITLE": "Webhooks verwalten",
-        "TABLE_HEADER": [
+        "TABLE_HEADER": {
-          "Webhook-Endpunkt",
+          "WEBHOOK_ENDPOINT": "Webhook-Endpunkt",
-          "Aktionen"
+          "ACTIONS": "Aktionen"
-        ]
+        }
       },
       "EDIT": {
         "BUTTON_TEXT": "Bearbeiten",
@@ -90,7 +90,7 @@
       },
       "HELP_TEXT": {
         "TITLE": "Slack-Integration verwenden",
-        "BODY": "<br/><p>Chatwoot wird nun alle eingehenden Konversationen in den <b><i>Kundengespräche</i></b> Channel innerhalb Ihres Slack Arbeitsplatzes synchronisieren.</p><p>Wenn Sie in <b><i>Kunden-Konversationen</i></b> antworten, wird der Slack Kanal eine Antwort an den Kunden durch Chat erzeugen.</p><p>Starten Sie die Antworten mit <b><i>Notiz:</i></b> um private Notizen anstatt Antworten zu erstellen.</p><p>Wenn der Replier auf Slack ein Agentenprofil im Chatwoot unter der gleichen E-Mail hat, werden die Antworten entsprechend assoziiert.</p><p>Wenn der Replier kein Agentenprofil hat, werden die Antworten aus dem Bot-Profil getätigt.</p>",
+        "BODY": "With this integration, all of your incoming conversations will be synced to the ***{selectedChannelName}*** channel in your Slack workspace. You can manage all your customer conversations right within the channel and never miss a message.\n\nHere are the main features of the integration:\n\n**Respond to conversations from within Slack:** To respond to a conversation in the ***{selectedChannelName}*** Slack channel, simply type out your message and send it as a thread. This will create a response back to the customer through Chatwoot. It's that simple!\n\n **Create private notes:** If you want to create private notes instead of replies, start your message with ***`note:`***. This ensures that your message is kept private and won't be visible to the customer.\n\n**Associate an agent profile:** If the person who replied on Slack has an agent profile in Chatwoot under the same email, the replies will be associated with that agent profile automatically. This means you can easily track who said what and when. On the other hand, when the replier doesn't have an associated agent profile, the replies will appear from the bot profile to the customer.",
         "SELECTED": "ausgewählt"
       },
       "SELECT_CHANNEL": {
@@ -114,7 +114,7 @@
     },
     "OPEN_AI": {
       "AI_ASSIST": "AI-Assistent",
-      "WITH_AI": " {option} mit KI ",
+      "WITH_AI": " {option} with AI ",
       "OPTIONS": {
         "REPLY_SUGGESTION": "Antwortvorschlag",
         "SUMMARIZE": "Zusammenfassen",
@@ -183,10 +183,10 @@
       "LIST": {
         "404": "Für dieses Konto sind noch keine Dashboard-Apps konfiguriert",
         "LOADING": "Dashboard-Apps werden abgerufen...",
-        "TABLE_HEADER": [
+        "TABLE_HEADER": {
-          "Name",
+          "NAME": "Name",
-          "Endpunkt"
+          "ENDPOINT": "Endpunkt"
-        ],
+        },
         "EDIT_TOOLTIP": "App bearbeiten",
         "DELETE_TOOLTIP": "Anwendung löschen"
       },
@@ -235,7 +235,7 @@
         "ERROR": "Beim Abrufen der linearen Probleme ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
         "LINK_SUCCESS": "Problem erfolgreich verknüpft",
         "LINK_ERROR": "Beim Verknüpfen des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut",
-        "LINK_TITLE": "Unterhaltung (#{conversationId}) mit {name}"
+        "LINK_TITLE": "Conversation (#{conversationId}) with {name}"
       },
       "ADD_OR_LINK": {
         "TITLE": "Lineares Problem erstellen/verknüpfen",
@@ -294,7 +294,7 @@
         "PRIORITY": "Priorität",
         "ASSIGNEE": "Zugewiesener",
         "LABELS": "Labels",
-        "CREATED_AT": "Erstellt am {createdAt}"
+        "CREATED_AT": "Created at {createdAt}"
       },
       "UNLINK": {
         "TITLE": "Verknüpfung aufheben",
@@ -302,5 +302,224 @@
         "ERROR": "Beim Aufheben der Verknüpfung des Problems ist ein Fehler aufgetreten. Bitte versuchen Sie es erneut"
       }
     }
+  },
+  "CAPTAIN": {
+    "NAME": "Kapitän",
+    "COPILOT": {
+      "SEND_MESSAGE": "Nachricht senden...",
+      "LOADER": "Captain is thinking",
+      "YOU": "Sie",
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Stornieren",
+      "CREATE": "Erstellen",
+      "EDIT": "Aktualisieren"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Ja, löschen",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Funktionen",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Ja, löschen",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Ja, löschen",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "Alle"
+      },
+      "STATUS": {
+        "TITLE": "Status",
+        "PENDING": "Ausstehend",
+        "APPROVED": "Approved",
+        "ALL": "Alle"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Verbindung trennen"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Ja, löschen",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Posteingang",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/de/login.json

@@ -3,7 +3,7 @@
     "TITLE": "Melden Sie sich bei Chatwoot an",
     "EMAIL": {
       "LABEL": "E-Mail",
-      "PLACEHOLDER": "E-Mail zB: jemand{'@'}example.com",
+      "PLACEHOLDER": "example{'@'}companyname.com",
       "ERROR": "Bitte geben Sie eine gültige E-Mail-Adresse ein"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/de/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Agenten-Übersicht",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Diagrammdaten laden ...",
     "NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
     "DOWNLOAD_AGENT_REPORTS": "Agenten-Berichte herunterladen",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Posteingangsübersicht",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Diagrammdaten laden ...",
     "NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
     "DOWNLOAD_INBOX_REPORTS": "Agenten-Berichte herunterladen",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Team-Übersicht",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Diagrammdaten laden ...",
     "NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
     "DOWNLOAD_TEAM_REPORTS": "Team-Berichte herunterladen",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "Details anzeigen"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Posteingang",
+    "AGENT": "Agent",
+    "TEAM": "Team",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Auflösungsanzahl",
+    "CONVERSATIONS": "Anzahl der Konversationen"
   }
 }

app/javascript/dashboard/i18n/locale/de/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Gespräche",
       "MESSAGES": "Nachrichten"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Suchen",
+    "LOADING_DATA": "Wird geladen",
     "EMPTY_STATE": "Keine {item} für Abfrage '{query} ' gefunden",
     "EMPTY_STATE_FULL": "Kein Ergebnis für Abfrage '{query} ' gefunden",
     "PLACEHOLDER_KEYBINDING": "/ fokussieren",
@@ -21,6 +24,7 @@
     "READ_MORE": "Mehr erfahren",
     "WROTE": "schrieb:",
     "FROM": "von",
-    "EMAIL": "e-Mail"
+    "EMAIL": "e-Mail",
+    "EMAIL_SUBJECT": "betreff"
   }
 }

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Ändern",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Wählen Sie ein Benutzerkonto aus der folgenden Liste",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Einstellungen",
     "CONTACTS": "Kontakte",
     "CAPTAIN": "Kapitän",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Hauptseite",
     "AGENTS": "Agenten",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Rechnungen",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Derzeitiger Plan",
-      "PLAN_NOTE": "Sie haben derzeit den Tarif **{plan}** mit **{quantity}** Lizenzen abonniert"
+      "PLAN_NOTE": "Sie haben derzeit den Tarif **{plan}** mit **{quantity}** Lizenzen abonniert",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Abonnement verwalten",
       "DESCRIPTION": "Zeigen Sie Ihre vorherigen Rechnungen an, bearbeiten Sie Ihre Rechnungsdaten oder kündigen Sie Ihr Abonnement.",
       "BUTTON_TXT": "Gehen Sie zum Abrechnungsportal"
     },
+    "CAPTAIN": {
+      "TITLE": "Kapitän",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Brauchen Sie Hilfe?",
       "DESCRIPTION": "Haben Sie Probleme bei der Abrechnung? Wir sind hier um zu helfen.",

app/javascript/dashboard/i18n/locale/de/signup.json

@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "Geschäftliche E-Mail-Adresse",
-      "PLACEHOLDER": "Geben Sie Ihre geschäftliche E-Mail-Adresse ein, z. B.: bruce{'@'}wayne{'.'}enterprises",
+      "PLACEHOLDER": "Enter your work email address. E.g., bruce{'@'}wayne{'.'}enterprises",
       "ERROR": "Bitte geben Sie eine gültige Arbeits-E-Mail-Adresse ein"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/de/teamsSettings.json

@@ -17,26 +17,21 @@
       },
       "AGENTS": {
         "BUTTON_TEXT": "Agenten zum Team hinzufügen",
-        "TITLE": "Agenten zum Team hinzufügen - {teamName}",
+        "TITLE": "Agenten zum Team {teamName} hinzufügen",
         "DESC": "Fügen Sie Agenten zu Ihrem neu erstellten Team hinzu. So können Sie bei Konversationen als Team zusammenarbeiten, erhalten Sie Benachrichtigungen über neue Ereignisse in der gleichen Konversation."
       },
-      "WIZARD": [
+      "WIZARD_CREATE": {
-        {
+        "TITLE": "Erstellen",
-          "title": "Erstellen",
+        "BODY": "Erstellen Sie ein neues Team aus Agenten."
-          "route": "settings_team_new",
-          "body": "Erstellen Sie ein neues Team aus Agenten."
       },
-        {
+      "WIZARD_ADD_AGENTS": {
-          "title": "Agenten hinzufügen",
+        "TITLE": "Agenten hinzufügen",
-          "route": "settings_teams_add_agents",
+        "BODY": "Agenten zum Team hinzufügen."
-          "body": "Agenten zum Team hinzufügen."
       },
-        {
+      "WIZARD_FINISH": {
-          "title": "Abschließen",
+        "TITLE": "Fertig",
-          "route": "settings_teams_finish",
+        "BODY": "Geschafft!"
-          "body": "Sie sind bereit zu gehen!"
       }
-      ]
     },
     "EDIT_FLOW": {
       "CREATE": {
@@ -49,23 +44,21 @@
         "TITLE": "Agenten zum Team {teamName} hinzufügen",
         "DESC": "Fügen Sie Agenten zu Ihrem neu erstellten Team hinzu. Alle hinzugefügten Agenten werden benachrichtigt, wenn diesem Team eine Unterhaltung zugewiesen wird."
       },
-      "WIZARD": [
+      "EDIT_WIZARD_DETAILS": {
-        {
+        "TITLE": "Teamdetails",
-          "title": "Teamdetails",
+        "ROUTE": "settings_teams_edit",
-          "route": "settings_teams_edit",
+        "BODY": "Name, Beschreibung und andere Details ändern."
-          "body": "Name, Beschreibung und andere Details ändern."
       },
-        {
+      "EDIT_WIZARD_AGENTS": {
-          "title": "Agenten bearbeiten",
+        "TITLE": "Agenten bearbeiten",
-          "route": "settings_teams_edit_members",
+        "ROUTE": "settings_teams_edit_members",
-          "body": "Verwalten Sie Agenten in Ihrem Team."
+        "BODY": "Verwalten Sie Agenten in Ihrem Team."
       },
-        {
+      "EDIT_WIZARD_FINISH": {
-          "title": "Fertig",
+        "TITLE": "Fertig",
-          "route": "settings_teams_edit_finish",
+        "ROUTE": "settings_teams_edit_finish",
-          "body": "Geschafft!"
+        "BODY": "Geschafft!"
       }
-      ]
     },
     "TEAM_FORM": {
       "ERROR_MESSAGE": "Die Teamdetails konnten nicht gespeichert werden. Versuchen Sie es nochmal."

app/javascript/dashboard/i18n/locale/el/chatlist.json

@@ -99,6 +99,9 @@
       },
       "fallback": {
         "CONTENT": "έχει μοιράσει ένα σύνδεσμο"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -38,15 +38,23 @@
     "REMOVE_SELECTION": "Διαγραφή Επιλογής",
     "DOWNLOAD": "Κατέβασμα",
     "UNKNOWN_FILE_TYPE": "Άγνωστο Αρχείο",
-    "SAVE_CONTACT": "Save",
+    "SAVE_CONTACT": "Save Contact",
+    "NO_CONTENT": "No content to display",
+    "SHARED_ATTACHMENT": {
+      "CONTACT": "{sender} has shared a contact",
+      "LOCATION": "{sender} has shared a location",
+      "FILE": "{sender} has shared a file",
+      "MEETING": "Ό πράκτορας {sender} ξεκίνησε μια συνάντηση"
+    },
     "UPLOADING_ATTACHMENTS": "Ανέβασμα επισυναπτόμενων...",
     "REPLIED_TO_STORY": "Replied to your story",
-    "UNSUPPORTED_MESSAGE": "This message is unsupported.",
+    "UNSUPPORTED_MESSAGE": "This message is unsupported. You can view this message on the Facebook / Instagram app.",
     "UNSUPPORTED_MESSAGE_FACEBOOK": "This message is unsupported. You can view this message on the Facebook Messenger app.",
     "UNSUPPORTED_MESSAGE_INSTAGRAM": "This message is unsupported. You can view this message on the Instagram app.",
     "SUCCESS_DELETE_MESSAGE": "Το μήνυμα διαγράφηκε επιτυχώς",
     "FAIL_DELETE_MESSSAGE": "Δεν ήταν δυνατή η διαγραφή μηνύματος! Προσπαθήστε ξανά",
     "NO_RESPONSE": "Καμία ανταπόκριση",
+    "RESPONSE": "Response",
     "RATING_TITLE": "Αξιολόγηση",
     "FEEDBACK_TITLE": "Ανατροφοδότηση",
     "REPLY_MESSAGE_NOT_FOUND": "Message not available",
@@ -126,7 +134,7 @@
           "FAILED": "Αδυναμία αντιστοίχισης σε πράκτορα. Παρακαλώ δοκιμάστε ξανά."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Εκχώρηση ετικέτας #{labelName} στην συνομιλία με αριθμό {conversationId}",
+          "SUCCESFUL": "Assigned label #{labelName} to conversation id {conversationId}",
           "FAILED": "Αποτυχία στην εκχώρηση ετικέτας, παρακαλώ δοκιμάστε αργότερα."
         },
         "TEAM_ASSIGNMENT": {
@@ -219,6 +227,10 @@
         "DELETE": "Διαγραφή",
         "CANCEL": "Άκυρο"
       }
+    },
+    "SIDEBAR": {
+      "CONTACT": "Επαφές",
+      "COPILOT": "Copilot"
     }
   },
   "EMAIL_TRANSCRIPT": {
@@ -310,7 +322,8 @@
     "TO": "Προς",
     "BCC": "Bcc",
     "CC": "Cc",
-    "SUBJECT": "Θέμα"
+    "SUBJECT": "Θέμα",
+    "EXPAND": "Expand email"
   },
   "CONVERSATION_PARTICIPANTS": {
     "SIDEBAR_MENU_TITLE": "Participating",
@@ -335,5 +348,16 @@
     "ORIGINAL_CONTENT": "Original Content",
     "TRANSLATED_CONTENT": "Translated Content",
     "NO_TRANSLATIONS_AVAILABLE": "No translations are available for this content"
+  },
+  "TYPING": {
+    "ONE": "{user} is typing",
+    "TWO": "{user} and {secondUser} are typing",
+    "MULTIPLE": "{user} and {count} others are typing"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Try these prompts"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "Unable to download attachment. Please try again"
   }
 }

app/javascript/dashboard/i18n/locale/el/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Αποσύνδεση"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Το Dialogflow είναι μια φυσική πλατφόρμα κατανόησης γλωσσών που διευκολύνει το σχεδιασμό και την ενσωμάτωση ενός περιβάλλοντος χρήστη συνομιλίας στην εφαρμογή για το κινητό σας, web εφαρμογή, συσκευή, bot, διαδραστικό σύστημα απόκρισης φωνής, κ. τ. λ. <br /> <br /> Το Dialogflow με το {installationName} σάς επιτρέπει να ρυθμίσετε ένα bot ροής διαλόγου με τα εισερχόμενά σας, το οποίο επιτρέπει στο bot να χειρίζεται αρχικά τα ερωτήματα και να τα παραδίδει σε έναν πράκτορα όταν χρειάζεται. Η ροή του διαλόγου μπορεί να χρησιμοποιηθεί για να καθορίσει ροές, να μειώσει τον φόρτο εργασίας των πρακτόρων παρέχοντας συχνές ερωτήσεις κλπ. <br /> <br /> Για να προσθέσετε το DialogFlow, πρέπει να δημιουργήσετε έναν λογαριασμό υπηρεσίας στην κονσόλα του έργου σας στη Google και να μοιραστείτε τα διαπιστευτήρια. Για περισσότερες πληροφορίες, ανατρέξτε στα έγγραφα ροής διαλόγου."
+      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/integrations.json

@@ -309,7 +309,217 @@
       "SEND_MESSAGE": "Αποστολή μηνύματος...",
       "LOADER": "Captain is thinking",
       "YOU": "You",
-      "USE": "Use this"
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Upgrade now",
+      "CANCEL_ANYTIME": "You can change or cancel your plan anytime"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Please reach out to your administrator for the upgrade."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Άκυρο",
+      "CREATE": "Δημιουργία",
+      "EDIT": "Ενημέρωση"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Χαρακτηριστικά",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "FAQs",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "Όλες"
+      },
+      "STATUS": {
+        "TITLE": "Κατάσταση",
+        "PENDING": "Εκκρεμεί",
+        "APPROVED": "Approved",
+        "ALL": "Όλες"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Αποσύνδεση"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Yes, delete",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Εισερχόμενα",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/login.json

@@ -3,7 +3,7 @@
     "TITLE": "Είσοδος στο Chatwoot",
     "EMAIL": {
       "LABEL": "Email",
-      "PLACEHOLDER": "Email π.χ.: someone{'@'}example.com",
+      "PLACEHOLDER": "example{'@'}companyname.com",
       "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διεύθυνση email"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/el/report.json

@@ -124,6 +124,7 @@
   },
   "AGENT_REPORTS": {
     "HEADER": "Επισκόπηση Πρακτόρων",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
     "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
     "DOWNLOAD_AGENT_REPORTS": "Κατέβασμα αναφορών πράκτορα",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Επισκόπηση Εισερχομένων",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
     "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
     "DOWNLOAD_INBOX_REPORTS": "Λήψη αναφορών εισερχομένων",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Επισκόπηση Ομάδας",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
     "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
     "DOWNLOAD_TEAM_REPORTS": "Λήψη αναφορών ομάδας",
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "View Details"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Εισερχόμενα",
+    "AGENT": "Πράκτορας",
+    "TEAM": "Ομάδα",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Αριθμός Αναλύσεων",
+    "CONVERSATIONS": "Αριθμός συνομιλιών"
   }
 }

app/javascript/dashboard/i18n/locale/el/search.json

@@ -11,7 +11,10 @@
       "CONVERSATIONS": "Συζητήσεις",
       "MESSAGES": "Μηνύματα"
     },
+    "VIEW_MORE": "View more",
+    "LOAD_MORE": "Load more",
     "SEARCHING_DATA": "Αναζήτηση",
+    "LOADING_DATA": "Loading",
     "EMPTY_STATE": "No {item} found for query '{query}'",
     "EMPTY_STATE_FULL": "No results found for query '{query}'",
     "PLACEHOLDER_KEYBINDING": "/ to focus",
@@ -21,6 +24,7 @@
     "READ_MORE": "Read more",
     "WROTE": "wrote:",
     "FROM": "από",
-    "EMAIL": "email"
+    "EMAIL": "email",
+    "EMAIL_SUBJECT": "θέμα"
   }
 }

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -194,7 +194,7 @@
   "SIDEBAR_ITEMS": {
     "CHANGE_AVAILABILITY_STATUS": "Να αλλάξει",
     "CHANGE_ACCOUNTS": "Switch account",
-    "SWITCH_WORKSPACE": "Switch workspace",
+    "SWITCH_ACCOUNT": "Switch account",
     "CONTACT_SUPPORT": "Contact support",
     "SELECTOR_SUBTITLE": "Επιλέξτε ένα λογαριασμό από την Λίστα",
     "PROFILE_SETTINGS": "Profile settings",
@@ -263,6 +263,9 @@
     "SETTINGS": "Ρυθμίσεις",
     "CONTACTS": "Επαφές",
     "CAPTAIN": "Captain",
+    "CAPTAIN_ASSISTANTS": "Assistants",
+    "CAPTAIN_DOCUMENTS": "Documents",
+    "CAPTAIN_RESPONSES": "FAQs",
     "HOME": "Αρχική",
     "AGENTS": "Πράκτορες",
     "AGENT_BOTS": "Bots",
@@ -324,15 +327,27 @@
   },
   "BILLING_SETTINGS": {
     "TITLE": "Χρεώσεις",
+    "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.",
     "CURRENT_PLAN": {
       "TITLE": "Τρέχον Πλάνο",
-      "PLAN_NOTE": "Αυτή τη στιγμή έχετε εγγραφεί στο πλάνο **{plan}** με **{quantity}** άδειες"
+      "PLAN_NOTE": "Αυτή τη στιγμή έχετε εγγραφεί στο πλάνο **{plan}** με **{quantity}** άδειες",
+      "SEAT_COUNT": "Number of seats",
+      "RENEWS_ON": "Renews on"
     },
+    "VIEW_PRICING": "View Pricing",
     "MANAGE_SUBSCRIPTION": {
       "TITLE": "Διαχειριστείτε τη συνδρομή σας",
       "DESCRIPTION": "Δείτε τα προηγούμενα τιμολόγια σας, επεξεργαστείτε τα στοιχεία χρέωσης ή ακυρώστε τη συνδρομή σας.",
       "BUTTON_TXT": "Μετάβαση στην πύλη χρέωσης"
     },
+    "CAPTAIN": {
+      "TITLE": "Captain",
+      "DESCRIPTION": "Manage usage and credits for Captain AI.",
+      "BUTTON_TXT": "Buy more credits",
+      "DOCUMENTS": "Documents",
+      "RESPONSES": "Responses",
+      "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more."
+    },
     "CHAT_WITH_US": {
       "TITLE": "Χρειάζεστε βοήθεια;",
       "DESCRIPTION": "Αντιμετωπίζετε οποιαδήποτε προβλήματα στην τιμολόγηση? Είμαστε εδώ για να βοηθήσουμε.",

app/javascript/dashboard/i18n/locale/el/signup.json

@@ -20,7 +20,7 @@
     },
     "EMAIL": {
       "LABEL": "email εργασίας",
-      "PLACEHOLDER": "συμπληρώστε το email εργασίας πχ: papadopoulos{'@'}wyane.com",
+      "PLACEHOLDER": "Enter your work email address. E.g., bruce{'@'}wayne{'.'}enterprises",
       "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διεύθυνση email"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/es/attributesMgmt.json

@@ -3,8 +3,8 @@
     "HEADER": "Atributos personalizados",
     "HEADER_BTN_TXT": "Añadir atributo personalizado",
     "LOADING": "Obtener atributos personalizados",
-    "DESCRIPTION": "A custom attribute tracks additional details about your contacts or conversations—such as the subscription plan or the date of their first purchase. You can add different types of custom attributes, such as text, lists, or numbers, to capture the specific information you need.",
+    "DESCRIPTION": "Un atributo personalizado rastrea detalles adicionales sobre tus contactos o conversaciones, como el plan de suscripción o la fecha de su primera compra. Puede agregar diferentes tipos de atributos personalizados, como textos, listas o números, para capturar la información específica que necesita.",
-    "LEARN_MORE": "Learn more about custom attributes",
+    "LEARN_MORE": "Aprende más sobre los atributos personalizados",
     "ADD": {
       "TITLE": "Añadir atributo personalizado",
       "SUBMIT": "Crear",

app/javascript/dashboard/i18n/locale/es/auditLogs.json

@@ -3,19 +3,19 @@
     "HEADER": "Auditoría de registros",
     "HEADER_BTN_TXT": "Añadir registros de auditoría",
     "LOADING": "Obteniendo registros de auditoría",
-    "DESCRIPTION": "Audit Logs maintain a record of activities in your account, allowing you to track and audit your account, team, or services.",
+    "DESCRIPTION": "Los registros de auditoría mantienen un historial de actividades en su cuenta, permitiéndole rastrear y auditar su cuenta, equipo o servicios.",
-    "LEARN_MORE": "Learn more about audit logs",
+    "LEARN_MORE": "Aprende más sobre los registros de auditoria",
     "SEARCH_404": "No hay elementos que coincidan con esta consulta",
     "SIDEBAR_TXT": "<p><b>Registros de auditoría</b> </p><p> Registros de auditoría son pistas para eventos y acciones en un Sistema de Chatwoot </p>",
     "LIST": {
       "404": "No hay registros de auditoría disponibles en esta cuenta.",
       "TITLE": "Administrar registros de auditoría",
       "DESC": "Los registros de auditoría son pistas para eventos y acciones en un sistema de Chatwoot.",
-      "TABLE_HEADER": [
+      "TABLE_HEADER": {
-        "User",
+        "ACTIVITY": "User",
-        "Action",
+        "TIME": "Action",
-        "Dirección IP"
+        "IP_ADDRESS": "Dirección IP"
-      ]
+      }
     },
     "API": {
       "SUCCESS_MESSAGE": "Registros de auditoria cargados satisfactoriamente",
@@ -32,7 +32,7 @@
       "EDIT": {
         "SELF": "{agentName} cambió su {attributes} por {values}",
         "OTHER": "{agentName} cambió {attributes} de {user} a {values}",
-        "DELETED": "{agentName} changed {attributes} of a deleted user to {values}"
+        "DELETED": "{agentName} cambió {attributes} de un usuario eliminado a {values}"
       }
     },
     "INBOX": {
@@ -68,7 +68,7 @@
       "REMOVE": "{agentName} eliminó {user} del equipo (#{team_id})"
     },
     "ACCOUNT": {
-      "EDIT": "{agentName} Actualizó la configuración de la cuenta (#{id})"
+      "EDIT": "{agentName} actualizó la configuración de la cuenta (#{id})"
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/automation.json

@@ -1,8 +1,8 @@
 {
   "AUTOMATION": {
     "HEADER": "Automatización",
-    "DESCRIPTION": "Automation can replace and streamline existing processes that require manual effort, such as adding labels and assigning conversations to the most suitable agent. This allows the team to focus on their strengths while reducing time spent on routine tasks.",
+    "DESCRIPTION": "La automatización puede reemplazar y agilizar los procesos existentes que requieren esfuerzo manual, como añadir etiquetas y asignar conversaciones al agente más adecuado. Esto permite al equipo concentrarse en sus fortalezas, mientras que reduce el tiempo dedicado a las tareas de rutina.",
-    "LEARN_MORE": "Learn more about automation",
+    "LEARN_MORE": "Aprende más sobre automatización",
     "HEADER_BTN_TXT": "Añadir regla de automatización",
     "LOADING": "Obteniendo reglas de automatización",
     "ADD": {
@@ -121,10 +121,10 @@
       "ATTRIBUTE_KEY_REQUIRED": "Clave de atributo es requerida",
       "FILTER_OPERATOR_REQUIRED": "El operador de filtro es requerido",
       "VALUE_REQUIRED": "El valor es requerido",
-      "VALUE_MUST_BE_BETWEEN_1_AND_998": "Value must be between 1 and 998",
+      "VALUE_MUST_BE_BETWEEN_1_AND_998": "El valor debe ser entre 1 y 998",
-      "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
+      "ACTION_PARAMETERS_REQUIRED": "Se requieren parámetros de acción",
-      "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
+      "ATLEAST_ONE_CONDITION_REQUIRED": "Se requiere al menos una condición",
-      "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+      "ATLEAST_ONE_ACTION_REQUIRED": "Se requiere al menos una acción"
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/campaign.json

@@ -1,8 +1,8 @@
 {
   "CAMPAIGN": {
     "LIVE_CHAT": {
-      "HEADER_TITLE": "Live chat campaigns",
+      "HEADER_TITLE": "Campañas de Live Chat",
-      "NEW_CAMPAIGN": "Create campaign",
+      "NEW_CAMPAIGN": "Crear campaña",
       "CARD": {
         "STATUS": {
           "ENABLED": "Activado",
@@ -16,11 +16,11 @@
         }
       },
       "EMPTY_STATE": {
-        "TITLE": "No live chat campaigns are available",
+        "TITLE": "No hay campañas de Live Chat disponibles",
-        "SUBTITLE": "Connect with your customers using proactive messages.  Click 'Create campaign' to get started."
+        "SUBTITLE": "Conéctate con tus clientes usando mensajes proactivos. Haz clic en 'Crear campaña' para empezar."
       },
       "CREATE": {
-        "TITLE": "Create a live chat campaign",
+        "TITLE": "Crear una campaña de Live Chat",
         "CANCEL_BUTTON_TEXT": "Cancelar",
         "CREATE_BUTTON_TEXT": "Crear",
         "FORM": {
@@ -41,7 +41,7 @@
           },
           "SENT_BY": {
             "LABEL": "Enviado por",
-            "PLACEHOLDER": "Please select sender",
+            "PLACEHOLDER": "Por favor, seleccione remitente",
             "ERROR": "El remitente es obligatorio"
           },
           "END_POINT": {
@@ -55,7 +55,7 @@
             "ERROR": "La hora en la página es obligatoria"
           },
           "OTHER_PREFERENCES": {
-            "TITLE": "Other preferences",
+            "TITLE": "Otras preferencias",
             "ENABLED": "Habilitar campaña",
             "TRIGGER_ONLY_BUSINESS_HOURS": "Activar sólo durante horas de trabajo"
           },
@@ -64,40 +64,40 @@
             "CANCEL": "Cancelar"
           },
           "API": {
-            "SUCCESS_MESSAGE": "Live chat campaign created successfully",
+            "SUCCESS_MESSAGE": "Campaña de Live Chat creada con éxito",
             "ERROR_MESSAGE": "Se presentó un error. Por favor intente nuevamente."
           }
         }
       },
       "EDIT": {
-        "TITLE": "Edit live chat campaign",
+        "TITLE": "Editar campaña de Live Chat",
         "FORM": {
           "API": {
-            "SUCCESS_MESSAGE": "Live chat campaign updated successfully",
+            "SUCCESS_MESSAGE": "Campaña de Live Chat actualizada correctamente",
             "ERROR_MESSAGE": "Se presentó un error. Por favor intente nuevamente."
           }
         }
       }
     },
     "SMS": {
-      "HEADER_TITLE": "SMS campaigns",
+      "HEADER_TITLE": "Campañas de SMS",
-      "NEW_CAMPAIGN": "Create campaign",
+      "NEW_CAMPAIGN": "Crear campaña",
       "EMPTY_STATE": {
-        "TITLE": "No SMS campaigns are available",
+        "TITLE": "No hay campañas de SMS disponibles",
-        "SUBTITLE": "Launch an SMS campaign to reach your customers directly. Send offers or make announcements with ease. Click 'Create campaign' to get started."
+        "SUBTITLE": "Inicie una campaña SMS para llegar directamente a sus clientes. Envíe ofertas o haga anuncios con facilidad. Haga clic en \"Crear campaña\" para empezar."
       },
       "CARD": {
         "STATUS": {
           "COMPLETED": "Completado",
-          "SCHEDULED": "Scheduled"
+          "SCHEDULED": "Programado"
         },
         "CAMPAIGN_DETAILS": {
-          "SENT_FROM": "Sent from",
+          "SENT_FROM": "Enviado desde",
-          "ON": "on"
+          "ON": "en"
         }
       },
       "CREATE": {
-        "TITLE": "Create SMS campaign",
+        "TITLE": "Crear campaña de SMS",
         "CANCEL_BUTTON_TEXT": "Cancelar",
         "CREATE_BUTTON_TEXT": "Crear",
         "FORM": {
@@ -131,7 +131,7 @@
             "CANCEL": "Cancelar"
           },
           "API": {
-            "SUCCESS_MESSAGE": "SMS campaign created successfully",
+            "SUCCESS_MESSAGE": "Campaña de SMS creada con éxito",
             "ERROR_MESSAGE": "Se presentó un error. Por favor intente nuevamente."
           }
         }
@@ -139,7 +139,7 @@
     },
     "CONFIRM_DELETE": {
       "TITLE": "¿Está seguro de eliminar?",
-      "DESCRIPTION": "The delete action is permanent and cannot be reversed.",
+      "DESCRIPTION": "La acción de eliminación es permanente y no puede ser revertida.",
       "CONFIRM": "Eliminar",
       "API": {
         "SUCCESS_MESSAGE": "Campaña borrada satisfactoriamente",

app/javascript/dashboard/i18n/locale/es/cannedMgmt.json

@@ -2,7 +2,7 @@
   "CANNED_MGMT": {
     "HEADER": "Respuestas predefinidas",
     "LEARN_MORE": "Más información sobre respuestas predefinidas",
-    "DESCRIPTION": "Canned Responses are pre-written reply templates that help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a canned response during a conversation. ",
+    "DESCRIPTION": "Las respuestas predefinidas son plantillas preconfiguradas que le ayudan a responder rápidamente a una conversación. Los agentes pueden escribir el carácter '/' seguido por el código corto para insertar una respuesta predefinida durante una conversación. ",
     "HEADER_BTN_TXT": "Añadir respuesta predefinida",
     "LOADING": "Obteniendo respuestas predefinidas...",
     "SEARCH_404": "No hay elementos que coincidan con esta consulta.",

app/javascript/dashboard/i18n/locale/es/chatlist.json

@@ -6,7 +6,7 @@
     "LIST": {
       "404": "No hay conversaciones activas en este grupo."
     },
-    "FAILED_TO_SEND": "Failed to send",
+    "FAILED_TO_SEND": "Error al enviar",
     "TAB_HEADING": "Conversaciones",
     "MENTION_HEADING": "Menciones",
     "UNATTENDED_HEADING": "Desatendido",
@@ -21,7 +21,7 @@
     },
     "CHAT_STATUS_FILTER_ITEMS": {
       "open": {
-        "TEXT": "Abrir"
+        "TEXT": "Abiertas"
       },
       "resolved": {
         "TEXT": "Resueltas"
@@ -95,10 +95,13 @@
         "CONTENT": "Ubicación"
       },
       "ig_reel": {
-        "CONTENT": "Instagram Reel"
+        "CONTENT": "Reel de Instagram"
       },
       "fallback": {
         "CONTENT": "ha compartido una url"
+      },
+      "contact": {
+        "CONTENT": "Shared contact"
       }
     },
     "CHAT_SORT_BY_FILTER": {
@@ -131,6 +134,6 @@
     "HIDE_QUOTED_TEXT": "Ocultar texto citado",
     "SHOW_QUOTED_TEXT": "Mostrar texto citado",
     "MESSAGE_READ": "Leído",
-    "SENDING": "Sending"
+    "SENDING": "Enviando"
   }
 }

app/javascript/dashboard/i18n/locale/es/components.json

@@ -1,17 +1,17 @@
 {
   "PAGINATION_FOOTER": {
-    "SHOWING": "Showing {startItem} - {endItem} of {totalItems} items",
+    "SHOWING": "Mostrando {startItem}-{endItem} de {totalItems} elementos",
-    "CURRENT_PAGE_INFO": "{currentPage} of {totalPages} pages"
+    "CURRENT_PAGE_INFO": "{currentPage} de {totalPages} páginas"
   },
   "COMBOBOX": {
-    "PLACEHOLDER": "Select an option...",
+    "PLACEHOLDER": "Selecciona una opción...",
-    "EMPTY_SEARCH_RESULTS": "No items found for the search term `{searchTerm}`",
+    "EMPTY_SEARCH_RESULTS": "No se encontraron elementos para el término de búsqueda `{searchTerm}`",
     "EMPTY_STATE": "No se encontraron resultados.",
-    "SEARCH_PLACEHOLDER": "Search...",
+    "SEARCH_PLACEHOLDER": "Buscar...",
     "MORE": "+{count} más"
   },
   "DROPDOWN_MENU": {
-    "SEARCH_PLACEHOLDER": "Search...",
+    "SEARCH_PLACEHOLDER": "Buscar...",
     "EMPTY_STATE": "No se encontraron resultados.",
     "SEARCHING": "Buscando..."
   },
@@ -23,7 +23,7 @@
   },
   "PHONE_INPUT": {
     "SEARCH_PLACEHOLDER": "Buscar país",
-    "ERROR": "Phone number should be empty or in E.164 format",
+    "ERROR": "El número de teléfono debe estar vacío o en formato E.164",
     "DIAL_CODE_ERROR": "Por favor, seleccione un código de marcado de la lista"
   },
   "THUMBNAIL": {
@@ -32,12 +32,12 @@
     }
   },
   "BREADCRUMB": {
-    "ARIA_LABEL": "Breadcrumb"
+    "ARIA_LABEL": "Migajas"
   },
   "SWITCH": {
-    "TOGGLE": "Toggle switch"
+    "TOGGLE": "Interruptor"
   },
   "LABEL": {
-    "TAG_BUTTON": "tag"
+    "TAG_BUTTON": "etiqueta"
   }
 }

app/javascript/dashboard/i18n/locale/es/contact.json

@@ -284,8 +284,8 @@
   "CONTACTS_LAYOUT": {
     "HEADER": {
       "TITLE": "Contactos",
-      "SEARCH_TITLE": "Search contacts",
+      "SEARCH_TITLE": "Buscar contactos",
-      "SEARCH_PLACEHOLDER": "Search...",
+      "SEARCH_PLACEHOLDER": "Buscar...",
       "MESSAGE_BUTTON": "Mensaje",
       "SEND_MESSAGE": "Enviar mensaje",
       "BREADCRUMB": {
@@ -293,21 +293,21 @@
       },
       "ACTIONS": {
         "CONTACT_CREATION": {
-          "ADD_CONTACT": "Add contact",
+          "ADD_CONTACT": "Añadir contacto",
-          "EXPORT_CONTACT": "Export contacts",
+          "EXPORT_CONTACT": "Exportar contactos",
-          "IMPORT_CONTACT": "Import contacts",
+          "IMPORT_CONTACT": "Importar contactos",
-          "SAVE_CONTACT": "Save contact",
+          "SAVE_CONTACT": "Guardar contacto",
           "EMAIL_ADDRESS_DUPLICATE": "Ésta dirección de correo está siendo utilizada por otro contacto.",
           "PHONE_NUMBER_DUPLICATE": "Este número de teléfono está en uso para otro contacto.",
           "SUCCESS_MESSAGE": "Contacto guardado correctamente",
-          "ERROR_MESSAGE": "Unable to save contact. Please try again later."
+          "ERROR_MESSAGE": "No se pudo guardar el contacto. Inténtalo de nuevo más tarde."
         },
         "IMPORT_CONTACT": {
-          "TITLE": "Import contacts",
+          "TITLE": "Importar contactos",
           "DESCRIPTION": "Importar contactos a través de un archivo CSV.",
           "DOWNLOAD_LABEL": "Descarga un ejemplo de csv.",
           "LABEL": "Archivo CSV:",
-          "CHOOSE_FILE": "Choose file",
+          "CHOOSE_FILE": "Elegir archivo",
           "CHANGE": "Cambiar",
           "CANCEL": "Cancelar",
           "IMPORT": "Importar",
@@ -315,8 +315,8 @@
           "ERROR_MESSAGE": "Hubo un error, por favor inténtelo de nuevo"
         },
         "EXPORT_CONTACT": {
-          "TITLE": "Export contacts",
+          "TITLE": "Exportar contactos",
-          "DESCRIPTION": "Quickly export a csv file with comprehensive details of your contacts",
+          "DESCRIPTION": "Exporta rápidamente un archivo csv con los detalles completos de tus contactos",
           "CONFIRM": "Exportar",
           "SUCCESS_MESSAGE": "El proceso de exportar esta en proceso. Será notificado por correo cuando el archivo esté listo para descargar.",
           "ERROR_MESSAGE": "Hubo un error, por favor inténtelo de nuevo"
@@ -335,10 +335,10 @@
           }
         },
         "ORDER": {
-          "LABEL": "Ordering",
+          "LABEL": "Orden",
           "OPTIONS": {
-            "ASCENDING": "Ascending",
+            "ASCENDING": "Ascendente",
-            "DESCENDING": "Descending"
+            "DESCENDING": "Descendente"
           }
         },
         "FILTERS": {
@@ -346,24 +346,24 @@
             "TITLE": "¿Desea guardar este filtro?",
             "CONFIRM": "Guardar filtro",
             "LABEL": "Nombre",
-            "PLACEHOLDER": "Enter the name of the filter",
+            "PLACEHOLDER": "Introduzca el nombre del filtro",
-            "ERROR": "Enter a valid name",
+            "ERROR": "Introduzca un nombre válido",
-            "SUCCESS_MESSAGE": "Filter saved successfully",
+            "SUCCESS_MESSAGE": "Filtro guardado correctamente",
-            "ERROR_MESSAGE": "Unable to save filter. Please try again later."
+            "ERROR_MESSAGE": "No se puede guardar el filtro. Inténtalo de nuevo más tarde."
           },
           "DELETE_SEGMENT": {
             "TITLE": "Confirmar eliminación",
-            "DESCRIPTION": "Are you sure you want to delete this filter?",
+            "DESCRIPTION": "¿Está seguro que desea eliminar este filtro?",
             "CONFIRM": "Sí, eliminar",
             "CANCEL": "No, cancelar",
-            "SUCCESS_MESSAGE": "Filter deleted successfully",
+            "SUCCESS_MESSAGE": "Filtro eliminado correctamente",
-            "ERROR_MESSAGE": "Unable to delete filter. Please try again later."
+            "ERROR_MESSAGE": "No se puede eliminar el filtro. Inténtalo de nuevo más tarde."
           }
         }
       }
     },
     "PAGINATION_FOOTER": {
-      "SHOWING": "Showing {startItem} - {endItem} of {totalItems} contacts"
+      "SHOWING": "Mostrando {startItem} - {endItem} de contactos {totalItems}"
     },
     "FILTER": {
       "NAME": "Nombre",
@@ -380,87 +380,87 @@
       "BLOCKED_FALSE": "Falso",
       "BUTTONS": {
         "CLEAR_FILTERS": "Limpiar filtros",
-        "UPDATE_SEGMENT": "Update segment",
+        "UPDATE_SEGMENT": "Actualizar segmento",
         "APPLY_FILTERS": "Aplicar filtros",
         "ADD_FILTER": "Añadir Filtro"
       },
       "TITLE": "Filtrar contactos",
       "EDIT_SEGMENT": "Editar segmento",
       "SEGMENT": {
-        "LABEL": "Segment name",
+        "LABEL": "Nombre del segmento",
-        "INPUT_PLACEHOLDER": "Enter the name of the segment"
+        "INPUT_PLACEHOLDER": "Introduzca el nombre del segmento"
       },
       "ACTIVE_FILTERS": {
-        "MORE_FILTERS": "+ {count} more filters",
+        "MORE_FILTERS": "+ {count} filtros más",
         "CLEAR_FILTERS": "Limpiar filtros"
       }
     },
     "CARD": {
-      "OF": "of",
+      "OF": "de",
       "VIEW_DETAILS": "Ver detalles",
       "EDIT_DETAILS_FORM": {
         "TITLE": "Editar detalles del contacto",
         "FORM": {
           "FIRST_NAME": {
-            "PLACEHOLDER": "Enter the first name"
+            "PLACEHOLDER": "Introduzca el primer nombre"
           },
           "LAST_NAME": {
-            "PLACEHOLDER": "Enter the last name"
+            "PLACEHOLDER": "Introduzca el apellido"
           },
           "EMAIL_ADDRESS": {
-            "PLACEHOLDER": "Enter the email address",
+            "PLACEHOLDER": "Introduzca la dirección de correo electrónico",
             "DUPLICATE": "Ésta dirección de correo está siendo utilizada por otro contacto."
           },
           "PHONE_NUMBER": {
-            "PLACEHOLDER": "Enter the phone number",
+            "PLACEHOLDER": "Introduzca el número de teléfono",
             "DUPLICATE": "Este número de teléfono está en uso para otro contacto."
           },
           "CITY": {
             "PLACEHOLDER": "Introduzca el nombre de la ciudad"
           },
           "COUNTRY": {
-            "PLACEHOLDER": "Select country"
+            "PLACEHOLDER": "Seleccionar país"
           },
           "BIO": {
-            "PLACEHOLDER": "Enter the bio"
+            "PLACEHOLDER": "Introduzca la biografía"
           },
           "COMPANY_NAME": {
             "PLACEHOLDER": "Escriba el nombre de la empresa"
           }
         },
-        "UPDATE_BUTTON": "Update contact",
+        "UPDATE_BUTTON": "Actualizar contacto",
-        "SUCCESS_MESSAGE": "Contact updated successfully",
+        "SUCCESS_MESSAGE": "Contacto actualizado correctamente",
-        "ERROR_MESSAGE": "Unable to update contact. Please try again later."
+        "ERROR_MESSAGE": "No se puede actualizar el contacto. Inténtalo de nuevo más tarde."
       },
       "SOCIAL_MEDIA": {
-        "TITLE": "Edit social links",
+        "TITLE": "Editar enlaces de redes sociales",
         "FORM": {
           "FACEBOOK": {
-            "PLACEHOLDER": "Add Facebook"
+            "PLACEHOLDER": "Añadir Facebook"
           },
           "GITHUB": {
-            "PLACEHOLDER": "Add Github"
+            "PLACEHOLDER": "Añadir Github"
           },
           "INSTAGRAM": {
-            "PLACEHOLDER": "Add Instagram"
+            "PLACEHOLDER": "Añadir Instagram"
           },
           "LINKEDIN": {
-            "PLACEHOLDER": "Add LinkedIn"
+            "PLACEHOLDER": "Añadir LinkedIn"
           },
           "TWITTER": {
-            "PLACEHOLDER": "Add Twitter"
+            "PLACEHOLDER": "Añadir Twitter/X"
           }
         }
       }
     },
     "DETAILS": {
-      "CREATED_AT": "Created {date}",
+      "CREATED_AT": "Creado {date}",
-      "LAST_ACTIVITY": "Last active {date}",
+      "LAST_ACTIVITY": "Última actividad {date}",
-      "DELETE_CONTACT_DESCRIPTION": "Permanently delete this contact. This action is irreversible",
+      "DELETE_CONTACT_DESCRIPTION": "Eliminar permanentemente este contacto. Esta acción es irreversible",
       "DELETE_CONTACT": "Eliminar contacto",
       "DELETE_DIALOG": {
         "TITLE": "Confirmar eliminación",
-        "DESCRIPTION": "Are you sure you want to delete this {contactName} contact?",
+        "DESCRIPTION": "¿Estás seguro de que quieres eliminar este contacto {contactName}?",
         "CONFIRM": "Sí, eliminar",
         "API": {
           "SUCCESS_MESSAGE": "Contacto eliminado correctamente",
@@ -469,29 +469,29 @@
       },
       "AVATAR": {
         "UPLOAD": {
-          "ERROR_MESSAGE": "Could not upload avatar. Please try again later.",
+          "ERROR_MESSAGE": "No se pudo cargar el avatar. Inténtalo de nuevo más tarde.",
-          "SUCCESS_MESSAGE": "Avatar uploaded successfully"
+          "SUCCESS_MESSAGE": "Avatar cargado correctamente"
         },
         "DELETE": {
           "SUCCESS_MESSAGE": "Avatar eliminado correctamente",
-          "ERROR_MESSAGE": "Could not delete avatar. Please try again later."
+          "ERROR_MESSAGE": "No se pudo eliminar el avatar. Inténtalo de nuevo más tarde."
         }
       }
     },
     "SIDEBAR": {
       "TABS": {
-        "ATTRIBUTES": "Attributes",
+        "ATTRIBUTES": "Atributos",
-        "HISTORY": "History",
+        "HISTORY": "Historial",
         "NOTES": "Notas",
-        "MERGE": "Merge"
+        "MERGE": "Combinar"
       },
       "HISTORY": {
         "EMPTY_STATE": "No hay conversaciones previas asociadas a este contacto"
       },
       "ATTRIBUTES": {
-        "SEARCH_PLACEHOLDER": "Search for attributes",
+        "SEARCH_PLACEHOLDER": "Buscar atributos",
-        "UNUSED_ATTRIBUTES": "{count} Used attribute | {count} Unused attributes",
+        "UNUSED_ATTRIBUTES": "{count} Atributo usado | {count} atributos no utilizados",
-        "EMPTY_STATE": "There are no contact custom attributes available in this account. You can create a custom attribute in settings.",
+        "EMPTY_STATE": "No hay atributos personalizados de contacto disponibles en esta cuenta. Puede crear un atributo personalizado en la configuración.",
         "YES": "Si",
         "NO": "No",
         "TRIGGER": {
@@ -499,11 +499,11 @@
           "INPUT": "Introducir valor"
         },
         "VALIDATIONS": {
-          "INVALID_NUMBER": "Invalid number",
+          "INVALID_NUMBER": "Número no válido",
           "REQUIRED": "Se requiere un valor válido",
-          "INVALID_INPUT": "Invalid input",
+          "INVALID_INPUT": "Ingreso inválido",
           "INVALID_URL": "URL inválida",
-          "INVALID_DATE": "Invalid date"
+          "INVALID_DATE": "Fecha no válida"
         },
         "NO_ATTRIBUTES": "No se encontraron atributos",
         "API": {
@@ -515,16 +515,16 @@
       },
       "MERGE": {
         "TITLE": "Combinar contacto",
-        "DESCRIPTION": "Combine two profiles into one, including all attributes and conversations. In case of conflict, the primary contact’s attributes will take precedence.",
+        "DESCRIPTION": "Combine dos perfiles en uno, incluyendo todos los atributos y conversaciones. En caso de conflicto, los atributos del contacto principal tendrán prioridad.",
         "PRIMARY": "Contacto principal",
-        "PRIMARY_HELP_LABEL": "To be saved",
+        "PRIMARY_HELP_LABEL": "A guardar",
-        "PRIMARY_REQUIRED_ERROR": "Please select a contact to merge with before proceeding",
+        "PRIMARY_REQUIRED_ERROR": "Por favor, seleccione un contacto con el que combinar antes de continuar",
-        "PARENT": "To be merged",
+        "PARENT": "A combinar",
         "PARENT_HELP_LABEL": "A eliminar",
-        "EMPTY_STATE": "No contacts found",
+        "EMPTY_STATE": "No se encontraron contactos",
-        "PLACEHOLDER": "Search for primary contact",
+        "PLACEHOLDER": "Buscar contacto primario",
         "SEARCH_PLACEHOLDER": "Buscar un contacto",
-        "SEARCH_ERROR_MESSAGE": "Could not search for contacts. Please try again later.",
+        "SEARCH_ERROR_MESSAGE": "No se pudo buscar contactos. Inténtalo de nuevo más tarde.",
         "SUCCESS_MESSAGE": "Contacto fusionado con éxito",
         "ERROR_MESSAGE": "No se pudo combinar los contactos, ¡inténtalo de nuevo!",
         "IS_SEARCHING": "Buscando...",
@@ -537,62 +537,62 @@
         "PLACEHOLDER": "Añadir nota",
         "WROTE": "escribió",
         "YOU": "Tú",
-        "SAVE": "Save note",
+        "SAVE": "Guardar nota",
-        "EMPTY_STATE": "There are no notes associated to this contact. You can add a note by typing in the box above."
+        "EMPTY_STATE": "No hay notas asociadas a este contacto. Puede añadir una nota escribiendo en el recuadro superior."
       }
     },
     "EMPTY_STATE": {
-      "TITLE": "No contacts found in this account",
+      "TITLE": "No se encontraron contactos en esta cuenta",
-      "SUBTITLE": "Start adding new contacts by clicking on the button below",
+      "SUBTITLE": "Empieza a añadir nuevos contactos haciendo clic en el botón de abajo",
-      "BUTTON_LABEL": "Add contact",
+      "BUTTON_LABEL": "Añadir contacto",
       "SEARCH_EMPTY_STATE_TITLE": "No hay contactos que coincidan con tu búsqueda 🔍",
-      "LIST_EMPTY_STATE_TITLE": "No contacts available in this view 📋"
+      "LIST_EMPTY_STATE_TITLE": "No hay contactos disponibles en esta vista 📋"
     }
   },
   "COMPOSE_NEW_CONVERSATION": {
     "CONTACT_SEARCH": {
-      "ERROR_MESSAGE": "We couldn’t complete the search. Please try again."
+      "ERROR_MESSAGE": "No pudimos completar la búsqueda. Por favor, inténtalo de nuevo."
     },
     "FORM": {
       "GO_TO_CONVERSATION": "Ver",
-      "SUCCESS_MESSAGE": "The message was sent successfully!",
+      "SUCCESS_MESSAGE": "¡El mensaje fue enviado con éxito!",
-      "ERROR_MESSAGE": "An error occurred while creating the conversation. Please try again later.",
+      "ERROR_MESSAGE": "Se ha producido un error al crear la conversación. Por favor, inténtalo de nuevo más tarde.",
-      "NO_INBOX_ALERT": "There are no available inboxes to start a conversation with this contact.",
+      "NO_INBOX_ALERT": "No hay bandejas de entrada disponibles para iniciar una conversación con este contacto.",
       "CONTACT_SELECTOR": {
         "LABEL": "Para:",
-        "TAG_INPUT_PLACEHOLDER": "Search for a contact with name, email or phone number",
+        "TAG_INPUT_PLACEHOLDER": "Buscar un contacto con nombre, correo electrónico o número de teléfono",
-        "CONTACT_CREATING": "Creating contact..."
+        "CONTACT_CREATING": "Creando contacto..."
       },
       "INBOX_SELECTOR": {
-        "LABEL": "Via:",
+        "LABEL": "Vía:",
-        "BUTTON": "Show inboxes"
+        "BUTTON": "Mostrar bandejas de entrada"
       },
       "EMAIL_OPTIONS": {
         "SUBJECT_LABEL": "Asunto :",
-        "SUBJECT_PLACEHOLDER": "Enter your email subject here",
+        "SUBJECT_PLACEHOLDER": "Introduzca el asunto de correo electrónico aquí",
         "CC_LABEL": "Cc:",
-        "CC_PLACEHOLDER": "Search for a contact with their email address",
+        "CC_PLACEHOLDER": "Buscar un contacto con su dirección de correo electrónico",
         "BCC_LABEL": "Bcc:",
-        "BCC_PLACEHOLDER": "Search for a contact with their email address",
+        "BCC_PLACEHOLDER": "Buscar un contacto con su dirección de correo electrónico",
         "BCC_BUTTON": "Bcc"
       },
       "MESSAGE_EDITOR": {
         "PLACEHOLDER": "Escriba su mensaje aquí..."
       },
       "WHATSAPP_OPTIONS": {
-        "LABEL": "Select template",
+        "LABEL": "Seleccionar plantilla",
-        "SEARCH_PLACEHOLDER": "Search templates",
+        "SEARCH_PLACEHOLDER": "Buscar plantillas",
-        "EMPTY_STATE": "No templates found",
+        "EMPTY_STATE": "No se encontraron plantillas",
         "TEMPLATE_PARSER": {
-          "TEMPLATE_NAME": "WhatsApp template: {templateName}",
+          "TEMPLATE_NAME": "Plantilla de WhatsApp: {templateName}",
           "VARIABLES": "Variables",
           "BACK": "Volver",
           "SEND_MESSAGE": "Enviar mensaje"
         }
       },
       "ACTION_BUTTONS": {
-        "DISCARD": "Discard",
+        "DISCARD": "Descartar",
-        "SEND": "Send ({keyCode})"
+        "SEND": "Enviar ({keyCode})"
       }
     }
   }

app/javascript/dashboard/i18n/locale/es/conversation.json

@@ -38,15 +38,23 @@
     "REMOVE_SELECTION": "Eliminar selección",
     "DOWNLOAD": "Descargar",
     "UNKNOWN_FILE_TYPE": "Archivo desconocido",
-    "SAVE_CONTACT": "Guardar",
+    "SAVE_CONTACT": "Guardar Contacto",
+    "NO_CONTENT": "No hay contenido que mostrar",
+    "SHARED_ATTACHMENT": {
+      "CONTACT": "{sender} ha compartido un contacto",
+      "LOCATION": "{sender} ha compartido una ubicación",
+      "FILE": "{sender} ha compartido un archivo",
+      "MEETING": "{sender} ha iniciado una reunión"
+    },
     "UPLOADING_ATTACHMENTS": "Subiendo archivos adjuntos...",
     "REPLIED_TO_STORY": "Respondió a su historia",
-    "UNSUPPORTED_MESSAGE": "Este mensaje no es compatible.",
+    "UNSUPPORTED_MESSAGE": "Este mensaje no es compatible. Puedes ver este mensaje en la aplicación de Facebook/Instagram.",
     "UNSUPPORTED_MESSAGE_FACEBOOK": "Este mensaje no es compatible. Puedes ver este mensaje en la aplicación de Facebook Messenger.",
     "UNSUPPORTED_MESSAGE_INSTAGRAM": "Este mensaje no es compatible. Puedes ver este mensaje en la aplicación de Instagram.",
     "SUCCESS_DELETE_MESSAGE": "Mensaje eliminado correctamente",
     "FAIL_DELETE_MESSSAGE": "¡No se pudo eliminar el mensaje! Inténtalo de nuevo",
     "NO_RESPONSE": "No hay respuesta",
+    "RESPONSE": "Respuesta",
     "RATING_TITLE": "Calificación",
     "FEEDBACK_TITLE": "Comentarios",
     "REPLY_MESSAGE_NOT_FOUND": "Mensaje no disponible",
@@ -126,7 +134,7 @@
           "FAILED": "No se pudo asignar el agente. Por favor, inténtelo de nuevo."
         },
         "LABEL_ASSIGNMENT": {
-          "SUCCESFUL": "Etiqueta asignada #{labelName} al id de conversación {conversationId}",
+          "SUCCESFUL": "Etiqueta asignada #{labelName} a la conversación con id {conversationId}",
           "FAILED": "No se pudo asignar el agente. Por favor, inténtelo de nuevo."
         },
         "TEAM_ASSIGNMENT": {
@@ -219,6 +227,10 @@
         "DELETE": "Eliminar",
         "CANCEL": "Cancelar"
       }
+    },
+    "SIDEBAR": {
+      "CONTACT": "Contacto",
+      "COPILOT": "Copilot"
     }
   },
   "EMAIL_TRANSCRIPT": {
@@ -241,9 +253,9 @@
   "ONBOARDING": {
     "TITLE": "Hola 👋, ¡Bienvenido a {installationName}!",
     "DESCRIPTION": "Gracias por registrarse. Queremos que saque el máximo provecho de {installationName}. Aquí hay algunas cosas que puede hacer en {installationName} para hacer que la experiencia sea agradable.",
-    "GREETING_MORNING": "👋 Good morning, {name}. Welcome to {installationName}.",
+    "GREETING_MORNING": "👋 Buenos días, {name}. Bienvenido a  {installationName}.",
-    "GREETING_AFTERNOON": "👋 Good afternoon, {name}. Welcome to {installationName}.",
+    "GREETING_AFTERNOON": "👋 Buenas tardes, {name}. Bienvenido a  {installationName}.",
-    "GREETING_EVENING": "👋 Good evening, {name}. Welcome to {installationName}.",
+    "GREETING_EVENING": "👋 Buenas noches, {name}. Bienvenido a  {installationName}.",
     "READ_LATEST_UPDATES": "Leer nuestras últimas actualizaciones",
     "ALL_CONVERSATION": {
       "TITLE": "Todas sus conversaciones en un solo lugar",
@@ -261,9 +273,9 @@
       "NEW_LINK": "Haga clic aquí para crear etiquetas"
     },
     "CANNED_RESPONSES": {
-      "TITLE": "Create canned responses",
+      "TITLE": "Crea respuestas predefinidas",
-      "DESCRIPTION": "Pre-written quick reply templates help you quickly respond to a conversation. Agents can type the '/' character followed by the shortcode to insert a response.",
+      "DESCRIPTION": "Las respuestas predefinidas son plantillas preconfiguradas que le ayudan a responder rápidamente a una conversación. Los agentes pueden escribir el carácter '/' seguido por el código corto para insertar una respuesta predefinida durante una conversación.",
-      "NEW_LINK": "Click here to create a canned response"
+      "NEW_LINK": "Haga clic aquí para crear una respuesta predefinida"
     }
   },
   "CONVERSATION_SIDEBAR": {
@@ -310,7 +322,8 @@
     "TO": "Para",
     "BCC": "Bcc",
     "CC": "Cc",
-    "SUBJECT": "Asunto"
+    "SUBJECT": "Asunto",
+    "EXPAND": "Expandir email"
   },
   "CONVERSATION_PARTICIPANTS": {
     "SIDEBAR_MENU_TITLE": "Participar",
@@ -335,5 +348,16 @@
     "ORIGINAL_CONTENT": "Contenido original",
     "TRANSLATED_CONTENT": "Contenido traducido",
     "NO_TRANSLATIONS_AVAILABLE": "No hay traducciones disponibles para este contenido"
+  },
+  "TYPING": {
+    "ONE": "{user} está escribiendo",
+    "TWO": "{user} y {secondUser}  están escribiendo",
+    "MULTIPLE": "{user} y {count}  otros están escribiendo"
+  },
+  "COPILOT": {
+    "TRY_THESE_PROMPTS": "Prueba estas sugerencias"
+  },
+  "GALLERY_VIEW": {
+    "ERROR_DOWNLOADING": "No se puede descargar el archivo adjunto. Por favor, inténtelo de nuevo"
   }
 }

app/javascript/dashboard/i18n/locale/es/customRole.json

@@ -1,7 +1,7 @@
 {
   "CUSTOM_ROLE": {
-    "HEADER": "Custom Roles",
+    "HEADER": "Roles personalizados",
-    "LEARN_MORE": "Learn more about custom roles",
+    "LEARN_MORE": "Obtenga más información sobre los roles personalizados",
     "DESCRIPTION": "Custom roles are roles that are created by the account owner or admin. These roles can be assigned to agents to define their access and permissions within the account. Custom roles can be created with specific permissions and access levels to suit the requirements of the organization.",
     "HEADER_BTN_TXT": "Add custom role",
     "LOADING": "Fetching custom roles...",

app/javascript/dashboard/i18n/locale/es/inbox.json

@@ -1,7 +1,7 @@
 {
   "INBOX": {
     "LIST": {
-      "TITLE": "My Inbox",
+      "TITLE": "Mi bandeja de entrada",
       "DISPLAY_DROPDOWN": "Mostrar",
       "LOADING": "Cargando notificaciones",
       "404": "No hay notificaciones activas en este grupo.",
@@ -28,16 +28,16 @@
       "SLA_MISSED_RESOLUTION": "Falta la siguiente respuesta del SLA para la conversación"
     },
     "TYPES_NEXT": {
-      "CONVERSATION_MENTION": "Mentioned",
+      "CONVERSATION_MENTION": "Mencionado",
-      "CONVERSATION_ASSIGNMENT": "Assigned to you",
+      "CONVERSATION_ASSIGNMENT": "Asignado a ti",
-      "CONVERSATION_CREATION": "New Conversation",
+      "CONVERSATION_CREATION": "Nueva conversación",
-      "SLA_MISSED_FIRST_RESPONSE": "SLA breach",
+      "SLA_MISSED_FIRST_RESPONSE": "Violación de SLA",
-      "SLA_MISSED_NEXT_RESPONSE": "SLA breach",
+      "SLA_MISSED_NEXT_RESPONSE": "Violación de SLA",
-      "SLA_MISSED_RESOLUTION": "SLA breach",
+      "SLA_MISSED_RESOLUTION": "Violación de SLA",
       "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Nuevo mensaje",
       "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Nuevo mensaje",
-      "SNOOZED_UNTIL": "Snoozed for {time}",
+      "SNOOZED_UNTIL": "Pospuesto por {time}",
-      "SNOOZED_ENDS": "Snooze ended"
+      "SNOOZED_ENDS": "Posponer finalizado"
     },
     "NO_CONTENT": "No hay contenido disponible",
     "MENU_ITEM": {

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -1,8 +1,8 @@
 {
   "INBOX_MGMT": {
     "HEADER": "Entradas",
-    "DESCRIPTION": "A channel is the mode of communication your customer chooses to interact with you. An inbox is where you manage interactions for a specific channel. It can include communications from various sources such as email, live chat, and social media.",
+    "DESCRIPTION": "Un canal es el modo de comunicación que tu cliente elige para interactuar contigo. Una bandeja de entrada es donde administras interacciones para un canal específico. Puede incluir comunicaciones de diversas fuentes como correo electrónico, chat en vivo y redes sociales.",
-    "LEARN_MORE": "Learn more about inboxes",
+    "LEARN_MORE": "Aprende más sobre las entradas",
     "RECONNECTION_REQUIRED": "Tu bandeja de entrada está desconectada. No recibirás mensajes nuevos hasta que lo vuelvas a autorizar.",
     "CLICK_TO_RECONNECT": "Haga clic aquí para volver a conectar.",
     "LIST": {
@@ -367,16 +367,16 @@
         "ERROR_MESSAGE": "Hubo un error al conectarse a Microsoft, por favor inténtalo de nuevo"
       },
       "GOOGLE": {
-        "TITLE": "Google Email",
+        "TITLE": "Correo de Google",
-        "DESCRIPTION": "Click on the Sign in with Google button to get started. You will redirected to the email sign in page. Once you accept the requested permissions, you would be redirected back to the inbox creation step.",
+        "DESCRIPTION": "Haga clic en el botón Iniciar sesión con Google para empezar. Serás redirigido a la página de inicio de sesión de correo electrónico. Una vez que aceptes los permisos solicitados, serás redirigido al paso de creación de la bandeja de entrada.",
-        "SIGN_IN": "Sign in with Google",
+        "SIGN_IN": "Iniciar sesión con Google",
         "EMAIL_PLACEHOLDER": "Introduzca la dirección de correo",
-        "ERROR_MESSAGE": "There was an error connecting to Google, please try again"
+        "ERROR_MESSAGE": "Se ha producido un error al conectar a Google, por favor inténtelo nuevamente"
       }
     },
     "DETAILS": {
       "LOADING_FB": "Autenticándote con Facebook...",
-      "ERROR_FB_LOADING": "Error loading Facebook SDK. Please disable any ad-blockers and try again from a different browser.",
+      "ERROR_FB_LOADING": "Error al cargar Facebook SDK. Deshabilite cualquier bloqueador de anuncios e inténtelo de nuevo desde un navegador diferente.",
       "ERROR_FB_AUTH": "Algo salió mal, Por favor actualiza la página...",
       "ERROR_FB_UNAUTHORIZED": "No estás autorizado a realizar esta acción. ",
       "ERROR_FB_UNAUTHORIZED_HELP": "Asegúrate de tener acceso a la página de Facebook con control completo. Puedes leer más sobre los roles de Facebook <a href=\" https://www.facebook.com/help/187316341316631\">here</a>.",

app/javascript/dashboard/i18n/locale/es/integrationApps.json

@@ -56,7 +56,7 @@
       "BUTTON_TEXT": "Desconectar"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow es una plataforma de comprensión del lenguaje natural que facilita el diseño e integración de una interfaz de usuario conversacional en su aplicación móvil, aplicación web, dispositivo, bot, sistema interactivo de respuesta de voz, etc. <br /> <br /> La integración de Dialogflow con {installationName} le permite configurar un bot de Dialogflow con sus bandejas de entrada que permite al bot manejar las consultas inicialmente y entregarlas a un agente cuando sea necesario. El dialogflow se puede utilizar para calificar a los clientes potenciales, reducir la carga de trabajo de los agentes proporcionando preguntas frecuentes, etc. <br /> <br /> Para añadir Dialogflow, necesita crear una cuenta de servicio en la consola del proyecto de Google y compartir las credenciales. Consulte la documentación de Dialogflow para obtener más información."
+      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with {installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/integrations.json

@@ -31,7 +31,7 @@
         },
         "END_POINT": {
           "LABEL": "URL de Webhook",
-          "PLACEHOLDER": "Ejemplo: https://example/api/webhook",
+          "PLACEHOLDER": "Example: {webhookExampleURL}",
           "ERROR": "Por favor, introduzca una URL válida"
         },
         "EDIT_SUBMIT": "Actualizar webhook",
@@ -47,10 +47,10 @@
       "LIST": {
         "404": "No hay webhooks configurados para esta cuenta.",
         "TITLE": "Administrar webhooks",
-        "TABLE_HEADER": [
+        "TABLE_HEADER": {
-          "Final de Webhook",
+          "WEBHOOK_ENDPOINT": "Final de Webhook",
-          "Acciones"
+          "ACTIONS": "Acciones"
-        ]
+        }
       },
       "EDIT": {
         "BUTTON_TEXT": "Editar",
@@ -90,7 +90,7 @@
       },
       "HELP_TEXT": {
         "TITLE": "¿Cómo utilizar la Integración Slack?",
-        "BODY": "<br/><p>Chatwoot ahora sincronizará todas las conversaciones entrantes en el canal <b><i>de conversaciones del cliente</i></b> dentro de tu lugar de trabajo slack.</p><p>Respondiendo a un tema de conversación en <b><i>conversaciones de clientes</i></b> canal de slack creará una respuesta al cliente a través de chatwoot.</p><p>Inicie las respuestas con <b><i>nota:</i></b> para crear notas privadas en lugar de respuestas.</p><p>Si el respondente de slack tiene un perfil de agente en el chatwoot bajo el mismo correo electrónico, las respuestas se asociarán en consecuencia.</p><p>Cuando el replicador no tiene un perfil de agente asociado, las respuestas se harán con el perfil del bot.</p>",
+        "BODY": "With this integration, all of your incoming conversations will be synced to the ***{selectedChannelName}*** channel in your Slack workspace. You can manage all your customer conversations right within the channel and never miss a message.\n\nHere are the main features of the integration:\n\n**Respond to conversations from within Slack:** To respond to a conversation in the ***{selectedChannelName}*** Slack channel, simply type out your message and send it as a thread. This will create a response back to the customer through Chatwoot. It's that simple!\n\n **Create private notes:** If you want to create private notes instead of replies, start your message with ***`note:`***. This ensures that your message is kept private and won't be visible to the customer.\n\n**Associate an agent profile:** If the person who replied on Slack has an agent profile in Chatwoot under the same email, the replies will be associated with that agent profile automatically. This means you can easily track who said what and when. On the other hand, when the replier doesn't have an associated agent profile, the replies will appear from the bot profile to the customer.",
         "SELECTED": "seleccionado"
       },
       "SELECT_CHANNEL": {
@@ -114,7 +114,7 @@
     },
     "OPEN_AI": {
       "AI_ASSIST": "Asistencia AI",
-      "WITH_AI": " {option} con IA ",
+      "WITH_AI": " {option} with AI ",
       "OPTIONS": {
         "REPLY_SUGGESTION": "Responder sugerencia",
         "SUMMARIZE": "Resumir",
@@ -183,10 +183,10 @@
       "LIST": {
         "404": "Todavía no hay aplicaciones configuradas en esta cuenta",
         "LOADING": "Obteniendo aplicaciones del tablero...",
-        "TABLE_HEADER": [
+        "TABLE_HEADER": {
-          "Nombre",
+          "NAME": "Nombre",
-          "Endpoint"
+          "ENDPOINT": "Endpoint"
-        ],
+        },
         "EDIT_TOOLTIP": "Editar aplicación",
         "DELETE_TOOLTIP": "Eliminar aplicación"
       },
@@ -302,5 +302,224 @@
         "ERROR": "Se ha producido un error al desvincular el problema, inténtelo de nuevo"
       }
     }
+  },
+  "CAPTAIN": {
+    "NAME": "Capitán",
+    "COPILOT": {
+      "SEND_MESSAGE": "Enviar mensaje...",
+      "LOADER": "Captain is thinking",
+      "YOU": "Tú",
+      "USE": "Use this",
+      "RESET": "Reset"
+    },
+    "PAYWALL": {
+      "TITLE": "Upgrade to use Captain AI",
+      "AVAILABLE_ON": "Captain is not available on the free plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "UPGRADE_NOW": "Actualizar ahora",
+      "CANCEL_ANYTIME": "Puede cambiar o cancelar su plan en cualquier momento"
+    },
+    "ENTERPRISE_PAYWALL": {
+      "AVAILABLE_ON": "Captain AI feature is only available in a paid plan.",
+      "UPGRADE_PROMPT": "Upgrade your plan to get access to our assistants, copilot and more.",
+      "ASK_ADMIN": "Por favor, comuníquese con su administrador para la actualización."
+    },
+    "BANNER": {
+      "RESPONSES": "You've used over 80% of your response limit. To continue using Captain AI, please upgrade.",
+      "DOCUMENTS": "Document limit reached. Upgrade to continue using Captain AI."
+    },
+    "FORM": {
+      "CANCEL": "Cancelar",
+      "CREATE": "Crear",
+      "EDIT": "Actualizar"
+    },
+    "ASSISTANTS": {
+      "HEADER": "Assistants",
+      "ADD_NEW": "Create a new assistant",
+      "DELETE": {
+        "TITLE": "Are you sure to delete the assistant?",
+        "DESCRIPTION": "This action is permanent. Deleting this assistant will remove it from all connected inboxes and permanently erase all generated knowledge.",
+        "CONFIRM": "Sí, eliminar",
+        "SUCCESS_MESSAGE": "The assistant has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the assistant, please try again."
+      },
+      "FORM_DESCRIPTION": "Fill out the details below to name your assistant, describe its purpose, and specify the product it will support.",
+      "CREATE": {
+        "TITLE": "Create an assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the assistant, please try again."
+      },
+      "FORM": {
+        "NAME": {
+          "LABEL": "Assistant Name",
+          "PLACEHOLDER": "Enter a name for the assistant",
+          "ERROR": "Please provide a name for the assistant"
+        },
+        "DESCRIPTION": {
+          "LABEL": "Assistant Description",
+          "PLACEHOLDER": "Describe how and where this assistant will be used",
+          "ERROR": "A description is required"
+        },
+        "PRODUCT_NAME": {
+          "LABEL": "Product Name",
+          "PLACEHOLDER": "Enter the name of the product this assistant is designed for",
+          "ERROR": "The product name is required"
+        },
+        "FEATURES": {
+          "TITLE": "Características",
+          "ALLOW_CONVERSATION_FAQS": "Generate FAQs from resolved conversations",
+          "ALLOW_MEMORIES": "Capture key details as memories from customer interactions."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the assistant",
+        "SUCCESS_MESSAGE": "The assistant has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the assistant, please try again."
+      },
+      "OPTIONS": {
+        "EDIT_ASSISTANT": "Edit Assistant",
+        "DELETE_ASSISTANT": "Delete Assistant",
+        "VIEW_CONNECTED_INBOXES": "View connected inboxes"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No assistants available",
+        "SUBTITLE": "Create an assistant to provide quick and accurate responses to your users. It can learn from your help articles and past conversations."
+      }
+    },
+    "DOCUMENTS": {
+      "HEADER": "Documents",
+      "ADD_NEW": "Create a new document",
+      "RELATED_RESPONSES": {
+        "TITLE": "Related FAQs",
+        "DESCRIPTION": "These FAQs are generated directly from the document."
+      },
+      "FORM_DESCRIPTION": "Enter the URL of the document to add it as a knowledge source and choose the assistant to associate it with.",
+      "CREATE": {
+        "TITLE": "Add a document",
+        "SUCCESS_MESSAGE": "The document has been successfully created",
+        "ERROR_MESSAGE": "There was an error creating the document, please try again."
+      },
+      "FORM": {
+        "URL": {
+          "LABEL": "URL",
+          "PLACEHOLDER": "Enter the URL of the document",
+          "ERROR": "Please provide a valid URL for the document"
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select the assistant",
+          "ERROR": "The assistant field is required"
+        }
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the document?",
+        "DESCRIPTION": "This action is permanent. Deleting this document will permanently erase all generated knowledge.",
+        "CONFIRM": "Sí, eliminar",
+        "SUCCESS_MESSAGE": "The document has been successfully deleted",
+        "ERROR_MESSAGE": "There was an error deleting the document, please try again."
+      },
+      "OPTIONS": {
+        "VIEW_RELATED_RESPONSES": "View Related Responses",
+        "DELETE_DOCUMENT": "Delete Document"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No documents available",
+        "SUBTITLE": "Documents are used by your assistant to generate FAQs. You can import documents to provide context for your assistant."
+      }
+    },
+    "RESPONSES": {
+      "HEADER": "Preguntas frecuentes",
+      "ADD_NEW": "Create new FAQ",
+      "DOCUMENTABLE": {
+        "CONVERSATION": "Conversation #{id}"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to delete the FAQ?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Sí, eliminar",
+        "SUCCESS_MESSAGE": "FAQ deleted successfully",
+        "ERROR_MESSAGE": "There was an error deleting the FAQ, please try again."
+      },
+      "FILTER": {
+        "ASSISTANT": "Assistant: {selected}",
+        "STATUS": "Status: {selected}",
+        "ALL_ASSISTANTS": "Todos"
+      },
+      "STATUS": {
+        "TITLE": "Estado",
+        "PENDING": "Pendientes",
+        "APPROVED": "Approved",
+        "ALL": "Todos"
+      },
+      "FORM_DESCRIPTION": "Add a question and its corresponding answer to the knowledge base and select the assistant it should be associated with.",
+      "CREATE": {
+        "TITLE": "Add an FAQ",
+        "SUCCESS_MESSAGE": "The response has been added successfully.",
+        "ERROR_MESSAGE": "An error occurred while adding the response. Please try again."
+      },
+      "FORM": {
+        "QUESTION": {
+          "LABEL": "Question",
+          "PLACEHOLDER": "Enter the question here",
+          "ERROR": "Please provide a valid question."
+        },
+        "ANSWER": {
+          "LABEL": "Answer",
+          "PLACEHOLDER": "Enter the answer here",
+          "ERROR": "Please provide a valid answer."
+        },
+        "ASSISTANT": {
+          "LABEL": "Assistant",
+          "PLACEHOLDER": "Select an assistant",
+          "ERROR": "Please select an assistant."
+        }
+      },
+      "EDIT": {
+        "TITLE": "Update the FAQ",
+        "SUCCESS_MESSAGE": "The FAQ has been successfully updated",
+        "ERROR_MESSAGE": "There was an error updating the FAQ, please try again",
+        "APPROVE_SUCCESS_MESSAGE": "The FAQ was marked as approved"
+      },
+      "OPTIONS": {
+        "APPROVE": "Mark as approved",
+        "EDIT_RESPONSE": "Edit FAQ",
+        "DELETE_RESPONSE": "Delete FAQ"
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No FAQs Found",
+        "SUBTITLE": "FAQs help your assistant provide quick and accurate answers to questions from your customers. They can be generated automatically from your content or can be added manually."
+      }
+    },
+    "INBOXES": {
+      "HEADER": "Connected Inboxes",
+      "ADD_NEW": "Connect a new inbox",
+      "OPTIONS": {
+        "DISCONNECT": "Desconectar"
+      },
+      "DELETE": {
+        "TITLE": "Are you sure to disconnect the inbox?",
+        "DESCRIPTION": "",
+        "CONFIRM": "Sí, eliminar",
+        "SUCCESS_MESSAGE": "The inbox was successfully disconnected.",
+        "ERROR_MESSAGE": "There was an error disconnecting the inbox, please try again."
+      },
+      "FORM_DESCRIPTION": "Choose an inbox to connect with the assistant.",
+      "CREATE": {
+        "TITLE": "Connect an Inbox",
+        "SUCCESS_MESSAGE": "The inbox was successfully connected.",
+        "ERROR_MESSAGE": "An error occurred while connecting the inbox. Please try again."
+      },
+      "FORM": {
+        "INBOX": {
+          "LABEL": "Bandeja de entrada",
+          "PLACEHOLDER": "Choose the inbox to deploy the assistant.",
+          "ERROR": "An inbox selection is required."
+        }
+      },
+      "EMPTY_STATE": {
+        "TITLE": "No Connected Inboxes",
+        "SUBTITLE": "Connecting an inbox allows the assistant to handle initial questions from your customers before transferring them to you."
+      }
+    }
   }
 }

app/javascript/dashboard/i18n/locale/es/labelsMgmt.json

@@ -3,8 +3,8 @@
     "HEADER": "Etiquetas",
     "HEADER_BTN_TXT": "Añadir etiqueta",
     "LOADING": "Obteniendo etiquetas",
-    "DESCRIPTION": "Labels help you categorize and prioritize conversations and leads. You can assign a label to a conversation or contact using the side panel.",
+    "DESCRIPTION": "Las etiquetas le ayudan a clasificar y priorizar conversaciones y clientes potenciales. Puede asignar una etiqueta a una conversación o contacto usando el panel lateral.",
-    "LEARN_MORE": "Learn more about labels",
+    "LEARN_MORE": "Aprende más sobre etiquetas",
     "SEARCH_404": "No hay elementos que coincidan con esta consulta",
     "LIST": {
       "404": "No hay etiquetas disponibles en esta cuenta.",

app/javascript/dashboard/i18n/locale/es/login.json

@@ -3,7 +3,7 @@
     "TITLE": "Iniciar sesión en Chatwoot",
     "EMAIL": {
       "LABEL": "E-mail",
-      "PLACEHOLDER": "Email por ejemplo: alguien{'@'}ejemplo.com",
+      "PLACEHOLDER": "ejemplo{'@'}nombredeempresa.com",
       "ERROR": "Por favor, introduzca una dirección de correo válida"
     },
     "PASSWORD": {

app/javascript/dashboard/i18n/locale/es/macros.json

@@ -1,8 +1,8 @@
 {
   "MACROS": {
     "HEADER": "Macros",
-    "DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.",
+    "DESCRIPTION": "Una macro es un conjunto de acciones guardadas que ayudan a los agentes de servicio al cliente a completar fácilmente las tareas. Los agentes pueden definir un conjunto de acciones como etiquetar una conversación con una etiqueta, enviar una transcripción de correo electrónico, actualizar un atributo personalizado, etc. y pueden ejecutar estas acciones en un solo clic.",
-    "LEARN_MORE": "Learn more about macros",
+    "LEARN_MORE": "Más información sobre macros",
     "HEADER_BTN_TXT": "Añadir una nueva macro",
     "HEADER_BTN_TXT_SAVE": "Guardar macro",
     "LOADING": "Obteniendo macros",
@@ -79,10 +79,10 @@
       "ATTRIBUTE_KEY_REQUIRED": "Clave de atributo es requerida",
       "FILTER_OPERATOR_REQUIRED": "El operador de filtro es requerido",
       "VALUE_REQUIRED": "El valor es requerido",
-      "VALUE_MUST_BE_BETWEEN_1_AND_998": "Value must be between 1 and 998",
+      "VALUE_MUST_BE_BETWEEN_1_AND_998": "El valor debe ser entre 1 y 998",
-      "ACTION_PARAMETERS_REQUIRED": "Action parameters are required",
+      "ACTION_PARAMETERS_REQUIRED": "Se requieren parámetros de acción",
-      "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required",
+      "ATLEAST_ONE_CONDITION_REQUIRED": "Se requiere al menos una condición",
-      "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required"
+      "ATLEAST_ONE_ACTION_REQUIRED": "Se requiere al menos una acción"
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/report.json

@@ -119,11 +119,12 @@
       "EMPTY_LIST": "No se encontraron resultados"
     },
     "PAGINATION": {
-      "RESULTS": "Showing {start} to {end} of {total} results"
+      "RESULTS": "Mostrando {start} a {end} de {total} resultados"
     }
   },
   "AGENT_REPORTS": {
     "HEADER": "Resumen de agentes",
+    "DESCRIPTION": "Easily track agent performance with key metrics such as conversations, response times, resolution times, and resolved cases. Click an agent’s name to learn more.",
     "LOADING_CHART": "Cargando datos del gráfico...",
     "NO_ENOUGH_DATA": "No hemos recibido suficientes puntos de datos para generar el informe. Inténtalo de nuevo más tarde.",
     "DOWNLOAD_AGENT_REPORTS": "Descargar reportes de agente",
@@ -258,6 +259,7 @@
   },
   "INBOX_REPORTS": {
     "HEADER": "Resumen de bandeja de entrada",
+    "DESCRIPTION": "Quickly view your inbox performance with key metrics like conversations, response times, resolution times, and resolved cases—all in one place. Click an inbox name for more details.",
     "LOADING_CHART": "Cargando datos del gráfico...",
     "NO_ENOUGH_DATA": "No hemos recibido suficientes puntos de datos para generar el informe. Inténtalo de nuevo más tarde.",
     "DOWNLOAD_INBOX_REPORTS": "Descargar reportes de bandeja de entrada",
@@ -325,6 +327,7 @@
   },
   "TEAM_REPORTS": {
     "HEADER": "Vista general del equipo",
+    "DESCRIPTION": "Get a snapshot of your team’s performance with essential metrics, including conversations, response times, resolution times, and resolved cases. Click a team name for more details.",
     "LOADING_CHART": "Cargando datos del gráfico...",
     "NO_ENOUGH_DATA": "No hemos recibido suficientes puntos de datos para generar el informe. Inténtalo de nuevo más tarde.",
     "DOWNLOAD_TEAM_REPORTS": "Descargar informes del equipo",
@@ -492,9 +495,9 @@
   "SLA_REPORTS": {
     "HEADER": "Informes de SLA",
     "NO_RECORDS": "SLA applied conversations are not available.",
-    "LOADING": "Loading SLA data...",
+    "LOADING": "Cargando datos de SLA...",
     "DOWNLOAD_SLA_REPORTS": "Descargar reportes de SLA",
-    "DOWNLOAD_FAILED": "Failed to download SLA Reports",
+    "DOWNLOAD_FAILED": "Error al descargar los informes de SLA",
     "DROPDOWN": {
       "ADD_FIlTER": "Añadir Filtro",
       "CLEAR_ALL": "Limpiar todo",
@@ -518,11 +521,11 @@
     "WITH": "con",
     "METRICS": {
       "HIT_RATE": {
-        "LABEL": "Hit Rate",
+        "LABEL": "Tasa de Aciertos",
         "TOOLTIP": "Percentage of SLAs created were completed successfully"
       },
       "NO_OF_MISSES": {
-        "LABEL": "Number of Misses",
+        "LABEL": "Número de Fallos",
         "TOOLTIP": "Total SLA misses in a certain period"
       },
       "NO_OF_CONVERSATIONS": {
@@ -538,5 +541,15 @@
       },
       "VIEW_DETAILS": "Ver detalles"
     }
+  },
+  "SUMMARY_REPORTS": {
+    "INBOX": "Bandeja de entrada",
+    "AGENT": "Agente",
+    "TEAM": "Equipo",
+    "AVG_RESOLUTION_TIME": "Avg. Resolution Time",
+    "AVG_FIRST_RESPONSE_TIME": "Avg. First Response Time",
+    "AVG_REPLY_TIME": "Avg. Customer Waiting Time",
+    "RESOLUTION_COUNT": "Número de resoluciones",
+    "CONVERSATIONS": "Núm. de conversaciones"
   }
 }