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Code Issues Packages Projects Releases Wiki Activity

feat: Track conversation priority events (#6968)

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This commit is contained in:
Shivam Mishra
2023-04-24 20:21:43 +05:30
committed by GitHub
parent e32f3e71e4
commit 54880b2342
3 changed files with 14 additions and 0 deletions
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5
app/javascript/dashboard/components/ChatList.vue
View File

@@ -192,6 +192,7 @@ import {
isOnMentionsView,
isOnUnattendedView,
} from '../store/modules/conversations/helpers/actionHelpers';
import { CONVERSATION_EVENTS } from '../helper/AnalyticsHelper/events';
export default {
components: {
@@ -679,6 +680,10 @@ export default {
this.$store
.dispatch('assignPriority', { conversationId, priority })
.then(() => {
this.$track(CONVERSATION_EVENTS.CHANGE_PRIORITY, {
newValue: priority,
from: 'Context menu',
});
this.showAlert(
this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
priority,

1
app/javascript/dashboard/helper/AnalyticsHelper/events.js
View File

@@ -7,6 +7,7 @@ export const CONVERSATION_EVENTS = Object.freeze({
USED_MENTIONS: 'Used mentions',
SEARCH_CONVERSATION: 'Searched conversations',
APPLY_FILTER: 'Applied filters in the conversation list',
CHANGE_PRIORITY: 'Assigned priority to a conversation',
});
export const ACCOUNT_EVENTS = Object.freeze({

8
app/javascript/dashboard/routes/dashboard/conversation/ConversationAction.vue
View File

@@ -88,6 +88,7 @@ import ConversationLabels from './labels/LabelBox.vue';
import agentMixin from 'dashboard/mixins/agentMixin';
import teamMixin from 'dashboard/mixins/conversation/teamMixin';
import { CONVERSATION_PRIORITY } from '../../../../shared/constants/messages';
import { CONVERSATION_EVENTS } from '../../../helper/AnalyticsHelper/events';
export default {
components: {
@@ -184,7 +185,9 @@ export default {
},
set(priorityItem) {
const conversationId = this.currentChat.id;
const oldValue = this.currentChat?.priority;
const priority = priorityItem ? priorityItem.id : null;
this.$store.dispatch('setCurrentChatPriority', {
priority,
conversationId,
@@ -192,6 +195,11 @@ export default {
this.$store
.dispatch('assignPriority', { conversationId, priority })
.then(() => {
this.$track(CONVERSATION_EVENTS.CHANGE_PRIORITY, {
oldValue,
newValue: priority,
from: 'Conversation Sidebar',
});
this.showAlert(
this.$t('CONVERSATION.PRIORITY.CHANGE_PRIORITY.SUCCESSFUL', {
priority: priorityItem.name,