diff --git a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
index e29e48506..99b63a1f2 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
@@ -222,7 +222,8 @@ export default {
         this.isAWebWidgetInbox ||
         this.isAFacebookInbox ||
         this.isATwilioWhatsappChannel ||
-        this.isAPIInbox
+        this.isAPIInbox ||
+        this.isAnEmailChannel
       );
     },
     replyButtonLabel() {