diff --git a/.github/screenshots/dashboard-dark.png b/.github/screenshots/dashboard-dark.png index e00e81e4a..4d08b52b9 100644 Binary files a/.github/screenshots/dashboard-dark.png and b/.github/screenshots/dashboard-dark.png differ diff --git a/.github/screenshots/dashboard.png b/.github/screenshots/dashboard.png index 438b24f74..b8b99be49 100644 Binary files a/.github/screenshots/dashboard.png and b/.github/screenshots/dashboard.png differ diff --git a/README.md b/README.md index 705997325..21316b422 100644 --- a/README.md +++ b/README.md @@ -37,19 +37,19 @@ The modern customer support platform, an open-source alternative to Intercom, Ze Chatwoot is the modern, open-source, and self-hosted customer support platform designed to help businesses deliver exceptional customer support experience. Built for scale and flexibility, Chatwoot gives you full control over your customer data while providing powerful tools to manage conversations across channels. -### Captain – AI Agent for Support +### ✨ Captain – AI Agent for Support Supercharge your support with Captain, Chatwoot’s AI agent. Captain helps automate responses, handle common queries, and reduce agent workload—ensuring customers get instant, accurate answers. With Captain, your team can focus on complex conversations while routine questions are resolved automatically. Read more about Captain [here](https://chwt.app/captain-docs). -### Omnichannel Support Desk +### 💬 Omnichannel Support Desk Chatwoot centralizes all customer conversations into one powerful inbox, no matter where your customers reach out from. It supports live chat on your website, email, Facebook, Instagram, Twitter, WhatsApp, Telegram, Line, SMS etc. -### Help center portal +### 📚 Help center portal Publish help articles, FAQs, and guides through the built-in Help Center Portal. Enable customers to find answers on their own, reduce repetitive queries, and keep your support team focused on more complex issues. -### Other features +### 🗂️ Other features #### Collaboration & Productivity @@ -126,17 +126,15 @@ For other supported options, checkout our [deployment page](https://chatwoot.com Looking to report a vulnerability? Please refer our [SECURITY.md](./SECURITY.md) file. - ## Community If you need help or just want to hang out, come, say hi on our [Discord](https://discord.gg/cJXdrwS) server. - -## Contributors ✨ +## Contributors Thanks goes to all these [wonderful people](https://www.chatwoot.com/docs/contributors): - + *Chatwoot* © 2017-2025, Chatwoot Inc - Released under the MIT License.