feat: Ability for super admin to impersonate a user (#6382)

app/controllers/platform/api/v1/users_controller.rb

@@ -13,8 +13,7 @@ class Platform::Api::V1::UsersController < PlatformController
   end
 
   def login
-    encoded_email = ERB::Util.url_encode(@resource.email)
+    render json: { url: @resource.generate_sso_link }
-    render json: { url: "#{ENV.fetch('FRONTEND_URL', nil)}/app/login?email=#{encoded_email}&sso_auth_token=#{@resource.generate_sso_auth_token}" }
   end
 
   def show; end

app/models/concerns/sso_authenticatable.rb

@@ -15,6 +15,11 @@ module SsoAuthenticatable
     ::Redis::Alfred.get(sso_token_key(token)).present?
   end
 
+  def generate_sso_link
+    encoded_email = ERB::Util.url_encode(email)
+    "#{ENV.fetch('FRONTEND_URL', nil)}/app/login?email=#{encoded_email}&sso_auth_token=#{generate_sso_auth_token}"
+  end
+
   private
 
   def sso_token_key(token)

app/views/super_admin/users/_impersonate.erb

@@ -0,0 +1,8 @@
+<section class="main-content__body">
+ <hr/>
+  <div class="form-actions">
+  <p class="text-color-red">Caution: Any actions executed after impersonate will appear as if performed by the impersonated user - [<%= page.resource.name %> ]</p>
+    <a class='button' target='_blank' href='<%= page.resource.generate_sso_link %>'>Impersonate user </a>
+  </div>
+</section>
+

app/views/super_admin/users/show.html.erb

@@ -85,3 +85,5 @@ as well as a link to its edit page.
 <% end %>
 
 </section>
+
+<%= render partial: "impersonate", locals: {page: page} %>

lib/seeders/account_seeder.rb

@@ -3,7 +3,7 @@
 ### Usage #####
 #
 #   # Seed an account with all data types in this class
-#   Seeders::AccountSeeder.new(account: @Account.find(1)).perform!
+#   Seeders::AccountSeeder.new(account: Account.find(1)).perform!
 #
 #
 ############################################################
@@ -89,16 +89,25 @@ class Seeders::AccountSeeder
     conversation = contact_inbox.conversations.create!(account: contact_inbox.inbox.account, contact: contact_inbox.contact,
                                                        inbox: contact_inbox.inbox, assignee: assignee)
     create_messages(conversation: conversation, messages: conversation_data['messages'])
+    conversation.update_labels(conversation_data[:labels]) if conversation_data[:labels].present?
   end
 
   def create_messages(conversation:, messages:)
     messages.each do |message_data|
-      sender = User.find_by(email: message_data['sender']) if message_data['sender'].present?
+      sender = find_message_sender(conversation, message_data)
       conversation.messages.create!(message_data.slice('content', 'message_type').merge(account: conversation.inbox.account, sender: sender,
                                                                                         inbox: conversation.inbox))
     end
   end
 
+  def find_message_sender(conversation, message_data)
+    if message_data['message_type'] == 'incoming'
+      User.find_by(email: message_data['sender']) if message_data['sender'].present?
+    else
+      conversation.contact
+    end
+  end
+
   def seed_inboxes
     Seeders::InboxSeeder.new(account: @account, company_data: @account_data[:company]).perform!
   end

lib/seeders/seed_data.yml

@@ -222,6 +222,7 @@ contacts:
       gender: 'male'
       conversations:
         - channel: Channel::Whatsapp
+          source_id: "123456723"
           messages: 
             - message_type: incoming
               content: hello world
@@ -263,6 +264,7 @@ contacts:
       gender: 'male'
       conversations:
         - channel: Channel::Whatsapp
+          source_id: "12323432"
           messages: 
             - message_type: incoming
               content: hello world
@@ -271,6 +273,7 @@ contacts:
       gender: 'male'
       conversations:
         - channel: Channel::Whatsapp
+          source_id: "12342234324"
           messages: 
             - message_type: incoming
               content: hello world
@@ -330,6 +333,12 @@ contacts:
       gender: 'female'
       conversations:
         - channel: Channel::Whatsapp
+          source_id: "1223423567"
+          labels: 
+            - billing
+            - delivery
+            - ops-handover
+            - premium-customer
           messages: 
             - message_type: incoming
               content: "Hey \n I didn't get the product delivered, but it shows it is delivered to my address. Please check"
@@ -338,6 +347,9 @@ contacts:
       gender: 'male'
       conversations:
         - channel: Channel::WebWidget
+          labels: 
+            - software
+            - ops-handover
           messages: 
             - message_type: incoming
               content: "Hey there, \n I need some help with the product, my button is not working on the website."
@@ -347,6 +359,10 @@ contacts:
       conversations:
         - channel: Channel::WebWidget
           assignee: michael_scott@paperlayer.test
+          labels: 
+            - billing
+            - software
+            - lead
           messages: 
             - message_type: incoming
               content: "Hey, \n My card is not working on your website. Please help"
@@ -357,6 +373,9 @@ contacts:
         - channel: Channel::Email
           source_id: "cmathersonj@va.test"
           assignee: michael_scott@paperlayer.test
+          labels: 
+            - billing
+            - lead
           messages: 
             - message_type: incoming
               content: "Hey, \n I'm looking for some help to figure out if it is the right product for me."