fix: Disable marking IMAP connection as invalid for Standard Errors (#4764)

app/jobs/inboxes/fetch_imap_emails_job.rb

@@ -6,13 +6,12 @@ class Inboxes::FetchImapEmailsJob < ApplicationJob
   def perform(channel)
     return unless should_fetch_email?(channel)
 
-    process_mail_for_channel(channel)
+    fetch_mail_for_channel(channel)
     # clearing old failures like timeouts since the mail is now successfully processed
     channel.reauthorized!
   rescue Errno::ECONNREFUSED, Net::OpenTimeout, Net::IMAP::NoResponseError
     channel.authorization_error!
   rescue StandardError => e
-    channel.authorization_error!
     ChatwootExceptionTracker.new(e, account: channel.account).capture_exception
   end
 
@@ -22,7 +21,7 @@ class Inboxes::FetchImapEmailsJob < ApplicationJob
     channel.imap_enabled? && !channel.reauthorization_required?
   end
 
-  def process_mail_for_channel(channel)
+  def fetch_mail_for_channel(channel)
     # TODO: rather than setting this as default method for all mail objects, lets if can do new mail object
     # using Mail.retriever_method.new(params)
     Mail.defaults do
@@ -36,12 +35,18 @@ class Inboxes::FetchImapEmailsJob < ApplicationJob
     new_mails = false
 
     Mail.find(what: :last, count: 10, order: :desc).each do |inbound_mail|
-      if inbound_mail.date.utc >= channel.imap_inbox_synced_at
+      next unless inbound_mail.date.utc >= channel.imap_inbox_synced_at
-        Imap::ImapMailbox.new.process(inbound_mail, channel)
+
+      process_mail(inbound_mail, channel)
       new_mails = true
     end
-    end
 
     channel.update(imap_inbox_synced_at: Time.now.utc) if new_mails
   end
+
+  def process_mail(inbound_mail, channel)
+    Imap::ImapMailbox.new.process(inbound_mail, channel)
+  rescue StandardError => e
+    ChatwootExceptionTracker.new(e, account: channel.account).capture_exception
+  end
 end

lib/chatwoot_exception_tracker.rb

@@ -12,8 +12,11 @@ class ChatwootExceptionTracker
   end
 
   def capture_exception
-    capture_exception_with_sentry if ENV['SENTRY_DSN'].present?
+    if ENV['SENTRY_DSN'].present?
-    # Implement other providers like honeybadger, rollbar etc in future
+      capture_exception_with_sentry
+    else
+      Rails.logger.error @exception
+    end
   end
 
   private

spec/lib/chatwoot_exception_tracker_spec.rb

@@ -1,8 +1,9 @@
 require 'rails_helper'
 
 describe ChatwootExceptionTracker do
-  it 'returns nil if no tracker is configured' do
+  it 'use rails logger if no tracker is configured' do
-    expect(described_class.new('random').capture_exception).to eq(nil)
+    expect(Rails.logger).to receive(:error).with('random')
+    described_class.new('random').capture_exception
   end
 
   context 'with sentry DSN' do