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feat: Added the backend support for twilio content templates (#12272)

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Added comprehensive Twilio WhatsApp content template support (Phase 1)
enabling text, media, and quick reply templates with proper parameter
conversion, sync capabilities.

 **Template Types Supported**
  - Basic Text Templates: Simple text with variables ({{1}}, {{2}})
  - Media Templates: Image/Video/Document templates with text variables
  - Quick Reply Templates: Interactive button templates
  
 Front end changes is available via #12277

---------

Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
This commit is contained in:
Muhsin Keloth
2025-08-24 10:05:15 +05:30
committed by GitHub
parent 655db56be9
commit 7d6a43fc72
13 changed files with 1293 additions and 19 deletions
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18
app/controllers/api/v1/accounts/inboxes_controller.rb
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@@ -70,11 +70,9 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
end
def sync_templates
unless @inbox.channel.is_a?(Channel::Whatsapp)
return render status: :unprocessable_entity, json: { error: 'Template sync is only available for WhatsApp channels' }
end
return render status: :unprocessable_entity, json: { error: 'Template sync is only available for WhatsApp channels' } unless whatsapp_channel?
Channels::Whatsapp::TemplatesSyncJob.perform_later(@inbox.channel)
trigger_template_sync
render status: :ok, json: { message: 'Template sync initiated successfully' }
rescue StandardError => e
render status: :internal_server_error, json: { error: e.message }
@@ -185,6 +183,18 @@ class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController
[]
end
end
def whatsapp_channel?
@inbox.whatsapp? || (@inbox.twilio? && @inbox.channel.whatsapp?)
end
def trigger_template_sync
if @inbox.whatsapp?
Channels::Whatsapp::TemplatesSyncJob.perform_later(@inbox.channel)
elsif @inbox.twilio? && @inbox.channel.whatsapp?
Channels::Twilio::TemplatesSyncJob.perform_later(@inbox.channel)
end
end
end
Api::V1::Accounts::InboxesController.prepend_mod_with('Api::V1::Accounts::InboxesController')