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Merge branch 'release/4.5.1'

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This commit is contained in:
Sojan Jose
2025-08-20 16:25:15 +02:00
parent 75d3569f22 c6113852d7
commit 8340bd615c
50 changed files with 1254 additions and 234 deletions
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20
app/controllers/api/v1/accounts/assignment_policies/inboxes_controller.rb Normal file
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@@ -0,0 +1,20 @@
class Api::V1::Accounts::AssignmentPolicies::InboxesController < Api::V1::Accounts::BaseController
before_action :fetch_assignment_policy
before_action -> { check_authorization(AssignmentPolicy) }
def index
@inboxes = @assignment_policy.inboxes
end
private
def fetch_assignment_policy
@assignment_policy = Current.account.assignment_policies.find(
params[:assignment_policy_id]
)
end
def permitted_params
params.permit(:assignment_policy_id)
end
end

36
app/controllers/api/v1/accounts/assignment_policies_controller.rb Normal file
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@@ -0,0 +1,36 @@
class Api::V1::Accounts::AssignmentPoliciesController < Api::V1::Accounts::BaseController
before_action :fetch_assignment_policy, only: [:show, :update, :destroy]
before_action :check_authorization
def index
@assignment_policies = Current.account.assignment_policies
end
def show; end
def create
@assignment_policy = Current.account.assignment_policies.create!(assignment_policy_params)
end
def update
@assignment_policy.update!(assignment_policy_params)
end
def destroy
@assignment_policy.destroy!
head :ok
end
private
def fetch_assignment_policy
@assignment_policy = Current.account.assignment_policies.find(params[:id])
end
def assignment_policy_params
params.require(:assignment_policy).permit(
:name, :description, :assignment_order, :conversation_priority,
:fair_distribution_limit, :fair_distribution_window, :enabled
)
end
end

46
app/controllers/api/v1/accounts/inboxes/assignment_policies_controller.rb Normal file
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@@ -0,0 +1,46 @@
class Api::V1::Accounts::Inboxes::AssignmentPoliciesController < Api::V1::Accounts::BaseController
before_action :fetch_inbox
before_action :fetch_assignment_policy, only: [:create]
before_action -> { check_authorization(AssignmentPolicy) }
before_action :validate_assignment_policy, only: [:show, :destroy]
def show
@assignment_policy = @inbox.assignment_policy
end
def create
# There should be only one assignment policy for an inbox.
# If there is a new request to add an assignment policy, we will
# delete the old one and attach the new policy
remove_inbox_assignment_policy
@inbox_assignment_policy = @inbox.create_inbox_assignment_policy!(assignment_policy: @assignment_policy)
@assignment_policy = @inbox.assignment_policy
end
def destroy
remove_inbox_assignment_policy
head :ok
end
private
def remove_inbox_assignment_policy
@inbox.inbox_assignment_policy&.destroy
end
def fetch_inbox
@inbox = Current.account.inboxes.find(permitted_params[:inbox_id])
end
def fetch_assignment_policy
@assignment_policy = Current.account.assignment_policies.find(permitted_params[:assignment_policy_id])
end
def permitted_params
params.permit(:assignment_policy_id, :inbox_id)
end
def validate_assignment_policy
return render_not_found_error(I18n.t('errors.assignment_policy.not_found')) unless @inbox.assignment_policy
end
end

6
app/javascript/dashboard/components-next/Contacts/ContactsDetailsLayout.vue
View File

@@ -7,6 +7,7 @@ import { vOnClickOutside } from '@vueuse/components';
import Button from 'dashboard/components-next/button/Button.vue';
import Breadcrumb from 'dashboard/components-next/breadcrumb/Breadcrumb.vue';
import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';
import VoiceCallButton from 'dashboard/components-next/Contacts/VoiceCallButton.vue';
const props = defineProps({
selectedContact: {
@@ -99,6 +100,11 @@ const closeMobileSidebar = () => {
:disabled="isUpdating"
@click="toggleBlock"
/>
<VoiceCallButton
:phone="selectedContact?.phoneNumber"
:label="$t('CONTACT_PANEL.CALL')"
size="sm"
/>
<ComposeConversation :contact-id="contactId">
<template #trigger="{ toggle }">
<Button

91
app/javascript/dashboard/components-next/Contacts/VoiceCallButton.vue Normal file
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@@ -0,0 +1,91 @@
<script setup>
import { computed, ref, useAttrs } from 'vue';
import { useI18n } from 'vue-i18n';
import { useMapGetter } from 'dashboard/composables/store';
import { INBOX_TYPES } from 'dashboard/helper/inbox';
import { useAlert } from 'dashboard/composables';
import Button from 'dashboard/components-next/button/Button.vue';
import Dialog from 'dashboard/components-next/dialog/Dialog.vue';
const props = defineProps({
phone: { type: String, default: '' },
label: { type: String, default: '' },
icon: { type: [String, Object, Function], default: '' },
size: { type: String, default: 'sm' },
tooltipLabel: { type: String, default: '' },
});
defineOptions({ inheritAttrs: false });
const attrs = useAttrs();
const { t } = useI18n();
const inboxesList = useMapGetter('inboxes/getInboxes');
const voiceInboxes = computed(() =>
(inboxesList.value || []).filter(
inbox => inbox.channel_type === INBOX_TYPES.VOICE
)
);
const hasVoiceInboxes = computed(() => voiceInboxes.value.length > 0);
// Unified behavior: hide when no phone
const shouldRender = computed(() => hasVoiceInboxes.value && !!props.phone);
const dialogRef = ref(null);
const onClick = () => {
if (voiceInboxes.value.length > 1) {
dialogRef.value?.open();
return;
}
useAlert(t('CONTACT_PANEL.CALL_UNDER_DEVELOPMENT'));
};
const onPickInbox = () => {
// Placeholder until actual call wiring happens
useAlert(t('CONTACT_PANEL.CALL_UNDER_DEVELOPMENT'));
dialogRef.value?.close();
};
</script>
<template>
<span class="contents">
<Button
v-if="shouldRender"
v-tooltip.top-end="tooltipLabel || null"
v-bind="attrs"
:label="label"
:icon="icon"
:size="size"
@click="onClick"
/>
<Dialog
v-if="shouldRender && voiceInboxes.length > 1"
ref="dialogRef"
:title="$t('CONTACT_PANEL.VOICE_INBOX_PICKER.TITLE')"
show-cancel-button
:show-confirm-button="false"
width="md"
>
<div class="flex flex-col gap-2">
<button
v-for="inbox in voiceInboxes"
:key="inbox.id"
type="button"
class="flex items-center justify-between w-full px-4 py-2 text-left rounded-lg hover:bg-n-alpha-2"
@click="onPickInbox(inbox)"
>
<div class="flex items-center gap-2">
<span class="i-ri-phone-fill text-n-slate-10" />
<span class="text-sm text-n-slate-12">{{ inbox.name }}</span>
</div>
<span v-if="inbox.phone_number" class="text-xs text-n-slate-10">
{{ inbox.phone_number }}
</span>
</button>
</div>
</Dialog>
</span>
</template>

5
app/javascript/dashboard/i18n/locale/en/contact.json
View File

@@ -17,6 +17,11 @@
"IP_ADDRESS": "IP Address",
"CREATED_AT_LABEL": "Created",
"NEW_MESSAGE": "New message",
"CALL": "Call",
"CALL_UNDER_DEVELOPMENT": "Calling is under development",
"VOICE_INBOX_PICKER": {
"TITLE": "Choose a voice inbox"
},
"CONVERSATIONS": {
"NO_RECORDS_FOUND": "There are no previous conversations associated to this contact.",
"TITLE": "Previous Conversations"

2
app/javascript/dashboard/i18n/locale/pt_BR/attributesMgmt.json
View File

@@ -13,7 +13,7 @@
"TEXT": "Texto",
"NUMBER": "Número",
"LINK": "Link",
"DATE": "Date",
"DATE": "Data",
"LIST": "Lista",
"CHECKBOX": "Checkbox"
},

6
app/javascript/dashboard/i18n/locale/pt_BR/automation.json
View File

@@ -131,7 +131,7 @@
"CONVERSATION_CREATED": "Conversa Criada",
"CONVERSATION_UPDATED": "Conversa Atualizada",
"MESSAGE_CREATED": "Mensagem Criada",
"CONVERSATION_RESOLVED": "Conversation Resolved",
"CONVERSATION_RESOLVED": "Conversa resolvida",
"CONVERSATION_OPENED": "Conversa Aberta"
},
"ACTIONS": {
@@ -153,8 +153,8 @@
"OPEN_CONVERSATION": "Abrir conversa"
},
"MESSAGE_TYPES": {
"INCOMING": "Incoming Message",
"OUTGOING": "Outgoing Message"
"INCOMING": "Mensagem Recebida",
"OUTGOING": "Mensagem de Saída"
},
"PRIORITY_TYPES": {
"NONE": "Nenhuma",

20
app/javascript/dashboard/i18n/locale/pt_BR/campaign.json
View File

@@ -138,11 +138,11 @@
}
},
"WHATSAPP": {
"HEADER_TITLE": "WhatsApp campaigns",
"HEADER_TITLE": "Campanhas do WhatsApp",
"NEW_CAMPAIGN": "Criar campanha",
"EMPTY_STATE": {
"TITLE": "No WhatsApp campaigns are available",
"SUBTITLE": "Launch a WhatsApp campaign to reach your customers directly. Send offers or make announcements with ease. Click 'Create campaign' to get started."
"TITLE": "Nenhuma campanha do WhatsApp está disponível",
"SUBTITLE": "Inicie uma campanha do WhatsApp para atingir seus clientes diretamente. Envie ofertas ou faça anúncios facilmente. Clique em \"Criar campanha\" para começar."
},
"CARD": {
"STATUS": {
@@ -155,7 +155,7 @@
}
},
"CREATE": {
"TITLE": "Create WhatsApp campaign",
"TITLE": "Criar campanha do WhatsApp",
"CANCEL_BUTTON_TEXT": "Cancelar",
"CREATE_BUTTON_TEXT": "Criar",
"FORM": {
@@ -170,15 +170,15 @@
"ERROR": "Caixa de entrada obrigatória"
},
"TEMPLATE": {
"LABEL": "WhatsApp Template",
"PLACEHOLDER": "Select a template",
"INFO": "Select a template to use for this campaign.",
"ERROR": "Template is required",
"LABEL": "Modelo do WhatsApp",
"PLACEHOLDER": "Selecione um modelo",
"INFO": "Selecione um modelo para usar para esta campanha.",
"ERROR": "Modelo é obrigatório",
"PREVIEW_TITLE": "Processar {templateName}",
"LANGUAGE": "Idioma",
"CATEGORY": "Categoria",
"VARIABLES_LABEL": "Variáveis",
"VARIABLE_PLACEHOLDER": "Enter value for {variable}"
"VARIABLE_PLACEHOLDER": "Digite um valor para {variable}"
},
"AUDIENCE": {
"LABEL": "Público",
@@ -195,7 +195,7 @@
"CANCEL": "Cancelar"
},
"API": {
"SUCCESS_MESSAGE": "WhatsApp campaign created successfully",
"SUCCESS_MESSAGE": "Campanha do WhatsApp criada com sucesso",
"ERROR_MESSAGE": "Houve um erro. Por favor, tente novamente."
}
}

2
app/javascript/dashboard/i18n/locale/pt_BR/components.json
View File

@@ -51,6 +51,6 @@
"PLACEHOLDER": "Insira a duração"
},
"CHANNEL_SELECTOR": {
"COMING_SOON": "Coming Soon!"
"COMING_SOON": "Em breve!"
}
}

6
app/javascript/dashboard/i18n/locale/pt_BR/conversation.json
View File

@@ -144,9 +144,9 @@
"AGENTS_LOADING": "Carregando agentes...",
"ASSIGN_TEAM": "Atribuir time",
"DELETE": "Excluir conversa",
"OPEN_IN_NEW_TAB": "Open in new tab",
"COPY_LINK": "Copy conversation link",
"COPY_LINK_SUCCESS": "Conversation link copied to clipboard",
"OPEN_IN_NEW_TAB": "Abrir em nova aba",
"COPY_LINK": "Copiar link da conversa",
"COPY_LINK_SUCCESS": "Link da conversa copiado",
"API": {
"AGENT_ASSIGNMENT": {
"SUCCESFUL": "ID da conversa {conversationId} atribuído para \"{agentName}\"",

4
app/javascript/dashboard/i18n/locale/pt_BR/generalSettings.json
View File

@@ -3,7 +3,7 @@
"LIMIT_MESSAGES": {
"CONVERSATION": "Você excedeu o limite de conversas. O plano Hacker permite apenas 500 conversas.",
"INBOXES": "Você excedeu o limite da caixa de entrada. O plano Hacker só suporta chat ao vivo do site. Caixas adicionais como e-mail, WhatsApp etc. requerem um plano pago.",
"AGENTS": "You have exceeded the agent limit. Your plan only allows {allowedAgents} agents.",
"AGENTS": "Você excedeu o limite do agente. Seu plano permite apenas {allowedAgents} agentes.",
"NON_ADMIN": "Entre em contato com o administrador para atualizar o plano e continuar usando todos os recursos."
},
"TITLE": "Conta",
@@ -134,7 +134,7 @@
"MULTISELECT": {
"ENTER_TO_SELECT": "Digite enter para selecionar",
"ENTER_TO_REMOVE": "Digite enter para remover",
"NO_OPTIONS": "List is empty",
"NO_OPTIONS": "Lista vazia",
"SELECT_ONE": "Selecione um",
"SELECT": "Selecionar"
}

24
app/javascript/dashboard/i18n/locale/pt_BR/helpCenter.json
View File

@@ -160,8 +160,8 @@
},
"SEND_CNAME_INSTRUCTIONS": {
"API": {
"SUCCESS_MESSAGE": "CNAME instructions sent successfully",
"ERROR_MESSAGE": "Error while sending CNAME instructions"
"SUCCESS_MESSAGE": "Instruções do CNAME enviadas com sucesso",
"ERROR_MESSAGE": "Erro ao enviar as instruções CNAME"
}
}
},
@@ -732,7 +732,7 @@
"HOME_PAGE_LINK": {
"LABEL": "Link da Página Inicial",
"PLACEHOLDER": "Link da página inicial do portal",
"ERROR": "Enter a valid URL. The Home page link must start with 'http://' or 'https://'."
"ERROR": "Digite uma URL válida. O link da página inicial deve começar com 'http://' ou 'https://'."
},
"SLUG": {
"LABEL": "Slug",
@@ -753,14 +753,14 @@
"HEADER": "Domínio personalizado",
"LABEL": "Domínio personalizado:",
"DESCRIPTION": "Você pode hospedar seu portal em um domínio personalizado. Por exemplo, se seu site for meudominio.com e você quer o seu portal disponível em docs.meudominio.com, basta digitar isso neste campo.",
"STATUS_DESCRIPTION": "Your custom portal will start working as soon as it is verified.",
"STATUS_DESCRIPTION": "Seu portal personalizado começará a funcionar assim que for verificado.",
"PLACEHOLDER": "Domínio personalizado do portal",
"EDIT_BUTTON": "Alterar",
"ADD_BUTTON": "Adicionar domínio personalizado",
"STATUS": {
"LIVE": "Em tempo real",
"PENDING": "Awaiting verification",
"ERROR": "Verification failed"
"PENDING": "Aguardando verificação",
"ERROR": "Verificação falhou"
},
"DIALOG": {
"ADD_HEADER": "Adicionar domínio personalizado",
@@ -770,17 +770,17 @@
"LABEL": "Domínio personalizado",
"PLACEHOLDER": "Domínio personalizado do portal",
"ERROR": "Domínio personalizado é obrigatório",
"FORMAT_ERROR": "Please enter a valid domain URL e.g. docs.yourdomain.com"
"FORMAT_ERROR": "Por favor, insira um domínio de URL válido, ex.: docs.seudominio.com"
},
"DNS_CONFIGURATION_DIALOG": {
"HEADER": "Configuração de DNS",
"DESCRIPTION": "Faça o login na conta que você tem com seu provedor DNS e adicione um registro CNAME para subdomínio apontando para chatwoot.help",
"COPY": "Successfully copied CNAME",
"COPY": "CNAME copiado com sucesso",
"SEND_INSTRUCTIONS": {
"HEADER": "Send instructions",
"DESCRIPTION": "If you would prefer to have someone from your development team to handle this step, you can enter email address below, and we will send them the required instructions.",
"PLACEHOLDER": "Enter their email",
"ERROR": "Enter a valid email address",
"HEADER": "Enviar instruções",
"DESCRIPTION": "Se você preferir ter alguém da sua equipe de desenvolvimento para lidar com essa etapa, você pode digitar o endereço de e-mail abaixo e nós enviaremos as instruções necessárias.",
"PLACEHOLDER": "Insira o e-mail dele",
"ERROR": "Insira um endereço de e-mail válido",
"SEND_BUTTON": "Enviar"
}
}

28
app/javascript/dashboard/i18n/locale/pt_BR/inbox.json
View File

@@ -74,21 +74,21 @@
"DELETE_ALL_READ": "Todas as notificações lidas foram excluídas"
},
"REAUTHORIZE": {
"TITLE": "Reauthorization Required",
"DESCRIPTION": "Your WhatsApp connection has expired. Please reconnect to continue receiving and sending messages.",
"BUTTON_TEXT": "Reconnect WhatsApp",
"LOADING_FACEBOOK": "Loading Facebook SDK...",
"SUCCESS": "WhatsApp reconnected successfully",
"ERROR": "Failed to reconnect WhatsApp. Please try again.",
"WHATSAPP_APP_ID_MISSING": "WhatsApp App ID is not configured. Please contact your administrator.",
"WHATSAPP_CONFIG_ID_MISSING": "WhatsApp Configuration ID is not configured. Please contact your administrator.",
"CONFIGURATION_ERROR": "Configuration error occurred during reauthorization.",
"FACEBOOK_LOAD_ERROR": "Failed to load Facebook SDK. Please try again.",
"TITLE": "Reautenticação necessária",
"DESCRIPTION": "Sua conexão com o WhatsApp expirou. Por favor, reconecte para continuar recebendo e enviando mensagens.",
"BUTTON_TEXT": "Reconectar WhatsApp",
"LOADING_FACEBOOK": "Carregando SDK do Facebook...",
"SUCCESS": "WhatsApp reconectado com sucesso",
"ERROR": "Falha ao reconectar o WhatsApp. Por favor, tente novamente.",
"WHATSAPP_APP_ID_MISSING": "WhatsApp App ID não está configurado. Por favor, contate seu administrador.",
"WHATSAPP_CONFIG_ID_MISSING": "WhatsApp Configuration ID não está configurado. Por favor, contate seu administrador.",
"CONFIGURATION_ERROR": "Ocorreu um erro de configuração ao reautenticar.",
"FACEBOOK_LOAD_ERROR": "Falha para carregar o SDK do Facebook. Por favor, tente novamente.",
"TROUBLESHOOTING": {
"TITLE": "Troubleshooting",
"POPUP_BLOCKED": "Ensure pop-ups are allowed for this site",
"COOKIES": "Third-party cookies must be enabled",
"ADMIN_ACCESS": "You need admin access to the WhatsApp Business Account"
"TITLE": "Solucionar problemas",
"POPUP_BLOCKED": "Certifique-se de que os pop-ups são permitidos para este site",
"COOKIES": "_Cookies_ de terceiros devem estar habilitados",
"ADMIN_ACCESS": "Você precisa de acesso de administrador na conta do WhatsApp Business"
}
}
}

118
app/javascript/dashboard/i18n/locale/pt_BR/inboxMgmt.json
View File

@@ -225,13 +225,13 @@
"WHATSAPP_EMBEDDED": "WhatsApp Business",
"TWILIO": "Twilio",
"WHATSAPP_CLOUD": "Cloud do WhatsApp",
"WHATSAPP_CLOUD_DESC": "Quick setup through Meta",
"TWILIO_DESC": "Connect via Twilio credentials",
"WHATSAPP_CLOUD_DESC": "Configuração rápida via Meta",
"TWILIO_DESC": "Conectar através de credenciais Twilio",
"360_DIALOG": "360Dialog"
},
"SELECT_PROVIDER": {
"TITLE": "Select your API provider",
"DESCRIPTION": "Choose your WhatsApp provider. You can connect directly through Meta which requires no setup, or connect through Twilio using your account credentials."
"TITLE": "Selecione seu provedor de API",
"DESCRIPTION": "Escolha seu provedor do WhatsApp. Você pode se conectar diretamente através de metade, que não requer nenhuma configuração ou se conectar pelo Twilio usando as credenciais da sua conta."
},
"INBOX_NAME": {
"LABEL": "Nome da Caixa de Entrada",
@@ -272,74 +272,74 @@
},
"SUBMIT_BUTTON": "Criar canal do WhatsApp",
"EMBEDDED_SIGNUP": {
"TITLE": "Quick Setup with Meta",
"DESC": "You will be redirected to Meta to log into your WhatsApp Business account. Having admin access will help make the setup smooth and easy.",
"TITLE": "Configuração rápida com Meta",
"DESC": "Você será redirecionado para a Meta para entrar na sua conta do WhatsApp Business. Ter acesso administrativo ajudará a facilitar a instalação.",
"BENEFITS": {
"TITLE": "Benefits of Embedded Signup:",
"EASY_SETUP": "No manual configuration required",
"SECURE_AUTH": "Secure OAuth based authentication",
"AUTO_CONFIG": "Automatic webhook and phone number configuration"
"TITLE": "Benefícios da inscrição incorporada:",
"EASY_SETUP": "Nenhuma configuração manual é necessária",
"SECURE_AUTH": "Autenticação segura baseada em OAuth",
"AUTO_CONFIG": "Configuração automática de webhook e número de telefone"
},
"LEARN_MORE": {
"TEXT": "To learn more about integrated signup, pricing, and limitations, visit",
"LINK_TEXT": "this link.",
"TEXT": "Para saber mais sobre inscrições integradas, preços e limitações visite",
"LINK_TEXT": "este link.",
"LINK_URL": "https://developers.facebook.com/docs/whatsapp/embedded-signup/custom-flows/onboarding-business-app-users#limitations"
},
"SUBMIT_BUTTON": "Connect with WhatsApp Business",
"AUTH_PROCESSING": "Authenticating with Meta",
"WAITING_FOR_BUSINESS_INFO": "Please complete business setup in the Meta window...",
"PROCESSING": "Setting up your WhatsApp Business Account",
"LOADING_SDK": "Loading Facebook SDK...",
"CANCELLED": "WhatsApp Signup was cancelled",
"SUCCESS_TITLE": "WhatsApp Business Account Connected!",
"WAITING_FOR_AUTH": "Waiting for authentication...",
"INVALID_BUSINESS_DATA": "Invalid business data received from Facebook. Please try again.",
"SIGNUP_ERROR": "Signup error occurred",
"AUTH_NOT_COMPLETED": "Authentication not completed. Please restart the process.",
"SUCCESS_FALLBACK": "WhatsApp Business Account has been successfully configured"
"SUBMIT_BUTTON": "Conecte-se com WhatsApp Business",
"AUTH_PROCESSING": "Autenticando com Meta",
"WAITING_FOR_BUSINESS_INFO": "Por favor, complete a configuração do negócio na janela da Meta...",
"PROCESSING": "Configurando sua conta do WhatsApp Business",
"LOADING_SDK": "Carregando SDK do Facebook...",
"CANCELLED": "A inscrição no WhatsApp foi cancelada",
"SUCCESS_TITLE": "Conta do WhatsApp Business conectada!",
"WAITING_FOR_AUTH": "Aguardando autenticação...",
"INVALID_BUSINESS_DATA": "Dados de negócio inválidos recebidos do Facebook. Por favor, tente novamente.",
"SIGNUP_ERROR": "Ocorreu um erro no cadastro",
"AUTH_NOT_COMPLETED": "Autenticação não concluída. Por favor, reinicie o processo.",
"SUCCESS_FALLBACK": "A conta do WhatsApp Business foi configurada com sucesso"
},
"API": {
"ERROR_MESSAGE": "Não foi possível salvar o canal do WhatsApp"
}
},
"VOICE": {
"TITLE": "Voice Channel",
"DESC": "Integrate Twilio Voice and start supporting your customers via phone calls.",
"TITLE": "Canal de Voz",
"DESC": "Integre o Twilio Voice e comece a oferecer suporte a seus clientes através de chamadas telefônicas.",
"PHONE_NUMBER": {
"LABEL": "Número de Telefone",
"PLACEHOLDER": "Enter your phone number (e.g. +1234567890)",
"ERROR": "Please provide a valid phone number in E.164 format (e.g. +1234567890)"
"PLACEHOLDER": "Digite seu número de telefone (por exemplo, +551234567890)",
"ERROR": "Por favor, forneça um número de telefone válido no formato E.164 (por exemplo, +551234567890)"
},
"TWILIO": {
"ACCOUNT_SID": {
"LABEL": "SID da Conta",
"PLACEHOLDER": "Enter your Twilio Account SID",
"REQUIRED": "Account SID is required"
"PLACEHOLDER": "Insira o SID da sua Conta Twilio",
"REQUIRED": "O SID da conta é necessário"
},
"AUTH_TOKEN": {
"LABEL": "Token de autenticação",
"PLACEHOLDER": "Enter your Twilio Auth Token",
"REQUIRED": "Auth Token is required"
"PLACEHOLDER": "Por favor, digite seu Token de Autenticação do Twilio",
"REQUIRED": "Um Token de autenticação é necessário"
},
"API_KEY_SID": {
"LABEL": "Chave da API SID",
"PLACEHOLDER": "Enter your Twilio API Key SID",
"REQUIRED": "API Key SID is required"
"PLACEHOLDER": "Insira sua chave de API do Twilio SID",
"REQUIRED": "API Key SID é obrigatório"
},
"API_KEY_SECRET": {
"LABEL": "Segredo da Chave API",
"PLACEHOLDER": "Enter your Twilio API Key Secret",
"REQUIRED": "API Key Secret is required"
"PLACEHOLDER": "Digite o segredo da sua chave de API do Twilio",
"REQUIRED": "Segredo da chave da API é obrigatório"
},
"TWIML_APP_SID": {
"LABEL": "TwiML App SID",
"PLACEHOLDER": "Enter your Twilio TwiML App SID (starts with AP)",
"REQUIRED": "TwiML App SID is required"
"PLACEHOLDER": "Insira seu Twilio TwiML App SID (começa com AP)",
"REQUIRED": "TwiML App SID é obrigatório"
}
},
"SUBMIT_BUTTON": "Create Voice Channel",
"SUBMIT_BUTTON": "Criar Canal de Voz",
"API": {
"ERROR_MESSAGE": "We were not able to create the voice channel"
"ERROR_MESSAGE": "Não conseguimos criar o canal de voz"
}
},
"API_CHANNEL": {
@@ -603,27 +603,27 @@
"WHATSAPP_SECTION_UPDATE_TITLE": "Atualizar Chave de API",
"WHATSAPP_SECTION_UPDATE_PLACEHOLDER": "Digite a nova chave de API aqui",
"WHATSAPP_SECTION_UPDATE_BUTTON": "Atualizar",
"WHATSAPP_EMBEDDED_SIGNUP_TITLE": "WhatsApp Embedded Signup",
"WHATSAPP_EMBEDDED_SIGNUP_SUBHEADER": "This inbox is connected through WhatsApp embedded signup.",
"WHATSAPP_EMBEDDED_SIGNUP_DESCRIPTION": "You can reconfigure this inbox to update your WhatsApp Business settings.",
"WHATSAPP_RECONFIGURE_BUTTON": "Reconfigure",
"WHATSAPP_CONNECT_TITLE": "Connect to WhatsApp Business",
"WHATSAPP_CONNECT_SUBHEADER": "Upgrade to WhatsApp embedded signup for easier management.",
"WHATSAPP_CONNECT_DESCRIPTION": "Connect this inbox to WhatsApp Business for enhanced features and easier management.",
"WHATSAPP_EMBEDDED_SIGNUP_TITLE": "Inscrição incorporada do WhatsApp",
"WHATSAPP_EMBEDDED_SIGNUP_SUBHEADER": "Esta caixa de entrada está conectada através da inscrição incorporada do WhatsApp.",
"WHATSAPP_EMBEDDED_SIGNUP_DESCRIPTION": "Você pode reconfigurar esta caixa de entrada para atualizar suas configurações do WhatsApp Business.",
"WHATSAPP_RECONFIGURE_BUTTON": "Reconfigurar",
"WHATSAPP_CONNECT_TITLE": "Conectar ao WhatsApp Business",
"WHATSAPP_CONNECT_SUBHEADER": ".",
"WHATSAPP_CONNECT_DESCRIPTION": "Conecte esta caixa de entrada ao WhatsApp Business para ter recursos aprimorados e um gerenciamento mais fácil.",
"WHATSAPP_CONNECT_BUTTON": "Conectar",
"WHATSAPP_CONNECT_SUCCESS": "Successfully connected to WhatsApp Business!",
"WHATSAPP_CONNECT_ERROR": "Failed to connect to WhatsApp Business. Please try again.",
"WHATSAPP_RECONFIGURE_SUCCESS": "Successfully reconfigured WhatsApp Business!",
"WHATSAPP_RECONFIGURE_ERROR": "Failed to reconfigure WhatsApp Business. Please try again.",
"WHATSAPP_APP_ID_MISSING": "WhatsApp App ID is not configured. Please contact your administrator.",
"WHATSAPP_CONFIG_ID_MISSING": "WhatsApp Configuration ID is not configured. Please contact your administrator.",
"WHATSAPP_LOGIN_CANCELLED": "WhatsApp login was cancelled. Please try again.",
"WHATSAPP_CONNECT_SUCCESS": "Conectado com sucesso ao WhatsApp Business!",
"WHATSAPP_CONNECT_ERROR": "Não foi possível reconfigurar o WhatsApp Business. Tente novamente.",
"WHATSAPP_RECONFIGURE_SUCCESS": "WhatsApp Business reconfigurado com sucesso!",
"WHATSAPP_RECONFIGURE_ERROR": "Não foi possível reconfigurar o WhatsApp Business. Tente novamente.",
"WHATSAPP_APP_ID_MISSING": "O ID do WhatsApp não está configurado. Por favor, contate o administrador.",
"WHATSAPP_CONFIG_ID_MISSING": "O ID de Configuração do WhatsApp não está configurado. Por favor, contate o administrador.",
"WHATSAPP_LOGIN_CANCELLED": "O login do WhatsApp foi cancelado. Por favor, tente novamente.",
"WHATSAPP_WEBHOOK_TITLE": "Token de verificação Webhook",
"WHATSAPP_WEBHOOK_SUBHEADER": "Este token é usado para verificar a autenticidade do webhook endpoint.",
"WHATSAPP_TEMPLATES_SYNC_TITLE": "Sync Templates",
"WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Manually sync message templates from WhatsApp to update your available templates.",
"WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sync Templates",
"WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Templates sync initiated successfully. It may take a couple of minutes to update.",
"WHATSAPP_TEMPLATES_SYNC_TITLE": "Sincronizar Modelos",
"WHATSAPP_TEMPLATES_SYNC_SUBHEADER": "Sincronize manualmente os modelos de mensagens do WhatsApp para atualizar seus modelos disponíveis.",
"WHATSAPP_TEMPLATES_SYNC_BUTTON": "Sincronizar Modelos",
"WHATSAPP_TEMPLATES_SYNC_SUCCESS": "Sincronização de modelos iniciada com sucesso. Pode demorar alguns minutos para atualizar.",
"UPDATE_PRE_CHAT_FORM_SETTINGS": "Atualizar configurações do Formulário Pre Chat"
},
"HELP_CENTER": {
@@ -883,7 +883,7 @@
"LINE": "Line",
"API": "Canal da API",
"INSTAGRAM": "Instagram",
"VOICE": "Voice"
"VOICE": "Voz"
}
}
}

162
app/javascript/dashboard/i18n/locale/pt_BR/integrations.json
View File

@@ -334,8 +334,8 @@
},
"NOTION": {
"DELETE": {
"TITLE": "Are you sure you want to delete the Notion integration?",
"MESSAGE": "Deleting this integration will remove access to your Notion workspace and stop all related functionality.",
"TITLE": "Você tem certeza que deseja excluir a integração com Notion?",
"MESSAGE": "Excluir essa integração removerá o acesso ao seu espaço de trabalho Notion e encerrará todas as funcionalidades relacionadas.",
"CONFIRM": "Sim, excluir",
"CANCEL": "Cancelar"
}
@@ -473,7 +473,7 @@
"TITLE": "Funcionalidades",
"ALLOW_CONVERSATION_FAQS": "Gerar perguntas frequentes a partir de conversas resolvidas",
"ALLOW_MEMORIES": "Capture os principais detalhes como memórias de interações do cliente.",
"ALLOW_CITATIONS": "Include source citations in responses"
"ALLOW_CITATIONS": "Incluir fonte de citações nas respostas"
}
},
"EDIT": {
@@ -487,28 +487,28 @@
"ASSISTANT": "Assistente"
},
"BASIC_SETTINGS": {
"TITLE": "Basic settings",
"DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
"TITLE": "Configurações básicas",
"DESCRIPTION": "Personalize o que o assistente diz quando termina uma conversa ou transfere para um humano."
},
"SYSTEM_SETTINGS": {
"TITLE": "System settings",
"DESCRIPTION": "Customize what the assistant says when ending a conversation or transferring to a human."
"TITLE": "Configurações do sistema",
"DESCRIPTION": "Personalize o que o assistente diz quando termina uma conversa ou transfere para um humano."
},
"CONTROL_ITEMS": {
"TITLE": "The Fun Stuff",
"DESCRIPTION": "Add more control to the assistant. (a bit more visual like a story : Query guardrail → scenarios → output) Nudges user to actually utilise these.",
"TITLE": "As Coisas Divertidas",
"DESCRIPTION": "Adicione mais controle ao assistente. (algo mais visual como uma história: Consulta → cenários → saída) Força o usuário para realmente utilizá-los.",
"OPTIONS": {
"GUARDRAILS": {
"TITLE": "Guardrails",
"DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic."
"TITLE": "Proteções",
"DESCRIPTION": "Mantém as coisas no caminho — apenas os tipos de perguntas que você quer que seu assistente responda, nada fora de limites ou fora do tópico."
},
"SCENARIOS": {
"TITLE": "Scenarios",
"DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”"
"TITLE": "Cenários",
"DESCRIPTION": "Dê algum contexto ao seu assistente — como \"o que fazer quando um usuário estiver com problemas\", ou \"como agir durante uma solicitação de reembolso\"."
},
"RESPONSE_GUIDELINES": {
"TITLE": "Response guidelines",
"DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?"
"TITLE": "Diretrizes de resposta",
"DESCRIPTION": "O jeito e a estrutura das respostas do seu assistente — tranquilo e amigável? Curto e ágil? Detalhado e formal?"
}
}
}
@@ -527,138 +527,138 @@
}
},
"GUARDRAILS": {
"TITLE": "Guardrails",
"DESCRIPTION": "Keeps things on track—only the kinds of questions you want your assistant to answer, nothing off-limits or off-topic.",
"TITLE": "Proteções",
"DESCRIPTION": "Mantém as coisas no caminho — apenas os tipos de perguntas que você quer que seu assistente responda, nada fora de limites ou fora do tópico.",
"BREADCRUMB": {
"TITLE": "Guardrails"
"TITLE": "Proteções"
},
"BULK_ACTION": {
"SELECTED": "{count} item selected | {count} items selected",
"SELECTED": "{count} item selecionado | {count} itens selecionados",
"SELECT_ALL": "Selecionar todos ({count})",
"UNSELECT_ALL": "Desmarcar todos ({count})",
"BULK_DELETE_BUTTON": "Excluir"
},
"ADD": {
"SUGGESTED": {
"TITLE": "Example guardrails",
"ADD": "Add all",
"ADD_SINGLE": "Add this",
"SAVE": "Add and save (↵)",
"PLACEHOLDER": "Type in another guardrail..."
"TITLE": "Exemplos de proteções",
"ADD": "Adicionar todos",
"ADD_SINGLE": "Adicionar este",
"SAVE": "Adicionar e salvar (↵)",
"PLACEHOLDER": "Escreva outra proteção"
},
"NEW": {
"TITLE": "Add a guardrail",
"TITLE": "Adicionar proteção",
"CREATE": "Criar",
"CANCEL": "Cancelar",
"PLACEHOLDER": "Type in another guardrail...",
"TEST_ALL": "Test all"
"PLACEHOLDER": "Escreva outra proteção",
"TEST_ALL": "Testar tudo"
}
},
"LIST": {
"SEARCH_PLACEHOLDER": "Pesquisar..."
},
"EMPTY_MESSAGE": "No guardrails found. Create or add examples to begin.",
"SEARCH_EMPTY_MESSAGE": "No guardrails found for this search.",
"EMPTY_MESSAGE": "Nenhuma proteção encontrada. Crie uma ou adicione exemplos para começar.",
"SEARCH_EMPTY_MESSAGE": "Nenhuma proteção encontrada para essa pesquisa.",
"API": {
"ADD": {
"SUCCESS": "Guardrails added successfully",
"ERROR": "There was an error adding guardrails, please try again."
"SUCCESS": "Proteções adicionadas com sucesso",
"ERROR": "Ocorreu um erro ao adicionar as proteções. Por favor, tente novamente."
},
"UPDATE": {
"SUCCESS": "Guardrails updated successfully",
"ERROR": "There was an error updating guardrails, please try again."
"SUCCESS": "Proteções atualizados com sucesso",
"ERROR": "Ocorreu um erro ao atualizar as proteções. Por favor, tente novamente."
},
"DELETE": {
"SUCCESS": "Guardrails deleted successfully",
"ERROR": "There was an error deleting guardrails, please try again."
"SUCCESS": "Proteções removidas com sucesso",
"ERROR": "Ocorreu um erro ao excluir as proteções, por favor, tente novamente."
}
}
},
"RESPONSE_GUIDELINES": {
"TITLE": "Response Guidelines",
"DESCRIPTION": "The vibe and structure of your assistant’s replies—clear and friendly? Short and snappy? Detailed and formal?",
"TITLE": "Diretrizes de Resposta",
"DESCRIPTION": "O jeito e a estrutura das respostas do seu assistente — tranquilo e amigável? Curto e ágil? Detalhado e formal?",
"BREADCRUMB": {
"TITLE": "Response Guidelines"
"TITLE": "Diretrizes de Resposta"
},
"BULK_ACTION": {
"SELECTED": "{count} item selected | {count} items selected",
"SELECTED": "{count} item selecionado | {count} itens selecionados",
"SELECT_ALL": "Selecionar todos ({count})",
"UNSELECT_ALL": "Desmarcar todos ({count})",
"BULK_DELETE_BUTTON": "Excluir"
},
"ADD": {
"SUGGESTED": {
"TITLE": "Example response guidelines",
"ADD": "Add all",
"ADD_SINGLE": "Add this",
"SAVE": "Add and save (↵)",
"PLACEHOLDER": "Type in another response guideline..."
"TITLE": "Exemplos de diretrizes de resposta",
"ADD": "Adicionar todos",
"ADD_SINGLE": "Adicionar este",
"SAVE": "Adicionar e salvar (↵)",
"PLACEHOLDER": "Escreva uma outra diretriz de resposta..."
},
"NEW": {
"TITLE": "Add a response guideline",
"TITLE": "Adicione uma diretriz de resposta",
"CREATE": "Criar",
"CANCEL": "Cancelar",
"PLACEHOLDER": "Type in another response guideline...",
"TEST_ALL": "Test all"
"PLACEHOLDER": "Escreva uma outra diretriz de resposta...",
"TEST_ALL": "Testar tudo"
}
},
"LIST": {
"SEARCH_PLACEHOLDER": "Pesquisar..."
},
"EMPTY_MESSAGE": "No response guidelines found. Create or add examples to begin.",
"SEARCH_EMPTY_MESSAGE": "No response guidelines found for this search.",
"EMPTY_MESSAGE": "Nenhuma diretriz de resposta encontrada. Crie uma ou adicione exemplos para começar.",
"SEARCH_EMPTY_MESSAGE": "Nenhuma diretriz de resposta encotrada para essa pesquisa.",
"API": {
"ADD": {
"SUCCESS": "Response Guidelines added successfully",
"ERROR": "There was an error adding response guidelines, please try again."
"SUCCESS": "Diretrizes de resposta adicionadas com sucesso",
"ERROR": "Houve um erro ao adicionar diretrizes de resposta, por favor, tente novamente."
},
"UPDATE": {
"SUCCESS": "Response Guidelines updated successfully",
"ERROR": "There was an error updating response guidelines, please try again."
"SUCCESS": "Diretrizes de Resposta atualizadas com sucesso",
"ERROR": "Houve um erro ao atualizar as diretrizes de resposta, por favor, tente novamente."
},
"DELETE": {
"SUCCESS": "Response Guidelines deleted successfully",
"ERROR": "There was an error deleting response guidelines, please try again."
"SUCCESS": "Diretrizes de resposta removidas com sucesso",
"ERROR": "Houve um erro ao excluir as diretrizes de resposta, por favor, tente novamente."
}
}
},
"SCENARIOS": {
"TITLE": "Scenarios",
"DESCRIPTION": "Give your assistant some context—like “what to do when a user is stuck,” or “how to act during a refund request.”",
"TITLE": "Cenários",
"DESCRIPTION": "Dê algum contexto ao seu assistente — como \"o que fazer quando um usuário estiver com problemas\", ou \"como agir durante uma solicitação de reembolso\".",
"BREADCRUMB": {
"TITLE": "Scenarios"
"TITLE": "Cenários"
},
"BULK_ACTION": {
"SELECTED": "{count} item selected | {count} items selected",
"SELECTED": "{count} item selecionado | {count} itens selecionados",
"SELECT_ALL": "Selecionar todos ({count})",
"UNSELECT_ALL": "Desmarcar todos ({count})",
"BULK_DELETE_BUTTON": "Excluir"
},
"ADD": {
"SUGGESTED": {
"TITLE": "Example scenarios",
"ADD": "Add all",
"ADD_SINGLE": "Add this",
"TOOLS_USED": "Tools used :"
"TITLE": "Exemplos de cenários",
"ADD": "Adicionar todos",
"ADD_SINGLE": "Adicionar este",
"TOOLS_USED": "Ferramentas usadas :"
},
"NEW": {
"CREATE": "Add a scenario",
"TITLE": "Create a scenario",
"CREATE": "Adicionar um cenário",
"TITLE": "Criar um cenário",
"FORM": {
"TITLE": {
"LABEL": "Título",
"PLACEHOLDER": "Enter a name for the scenario",
"ERROR": "Scenario name is required"
"PLACEHOLDER": "Digite um nome para o cenário",
"ERROR": "O nome do cenário é obrigatório"
},
"DESCRIPTION": {
"LABEL": "Descrição",
"PLACEHOLDER": "Describe how and where this scenario will be used",
"ERROR": "Scenario description is required"
"PLACEHOLDER": "Descreva como e onde este cenário será utilizado",
"ERROR": "Descrição do cenário é obrigatória"
},
"INSTRUCTION": {
"LABEL": "How to handle",
"PLACEHOLDER": "Describe how and where this scenario will be handled",
"ERROR": "Scenario content is required"
"LABEL": "Como lidar",
"PLACEHOLDER": "Descreva como e onde este cenário será utilizado",
"ERROR": "Conteúdo do cenário é obrigatório"
},
"CREATE": "Criar",
"CANCEL": "Cancelar"
@@ -667,25 +667,25 @@
},
"UPDATE": {
"CANCEL": "Cancelar",
"UPDATE": "Update changes"
"UPDATE": "Atualizar alterações"
},
"LIST": {
"SEARCH_PLACEHOLDER": "Pesquisar..."
},
"EMPTY_MESSAGE": "No scenarios found. Create or add examples to begin.",
"SEARCH_EMPTY_MESSAGE": "No scenarios found for this search.",
"EMPTY_MESSAGE": "Nenhum cenário encontrado. Crie ou adicione exemplos para começar.",
"SEARCH_EMPTY_MESSAGE": "Nenhum cenário encontrado para esta pesquisa.",
"API": {
"ADD": {
"SUCCESS": "Scenarios added successfully",
"ERROR": "There was an error adding scenarios, please try again."
"SUCCESS": "Cenários adicionados com sucesso",
"ERROR": "Ocorreu um erro ao adicionar cenários, por favor tente novamente."
},
"UPDATE": {
"SUCCESS": "Scenarios updated successfully",
"ERROR": "There was an error updating scenarios, please try again."
"SUCCESS": "Cenários atualizados com sucesso",
"ERROR": "Ocorreu um erro ao atualizar cenários, por favor tente novamente."
},
"DELETE": {
"SUCCESS": "Scenarios deleted successfully",
"ERROR": "There was an error deleting scenarios, please try again."
"SUCCESS": "Cenários excluídos com sucesso",
"ERROR": "Ocorreu um erro ao excluir os cenários, por favor tente novamente."
}
}
}

38
app/javascript/dashboard/i18n/locale/pt_BR/whatsappTemplates.json
View File

@@ -3,22 +3,22 @@
"MODAL": {
"TITLE": "Templates do Whatsapp",
"SUBTITLE": "Selecione o template do whatsapp que você deseja enviar",
"TEMPLATE_SELECTED_SUBTITLE": "Configure template: {templateName}"
"TEMPLATE_SELECTED_SUBTITLE": "Configurar modelo: {templateName}"
},
"PICKER": {
"SEARCH_PLACEHOLDER": "Pesquisar modelos",
"NO_TEMPLATES_FOUND": "Não há templates encontrados para",
"HEADER": "Header",
"BODY": "Body",
"FOOTER": "Footer",
"BUTTONS": "Buttons",
"HEADER": "Cabeçalho",
"BODY": "Corpo",
"FOOTER": "Rodapé",
"BUTTONS": "Botões",
"CATEGORY": "Categoria",
"MEDIA_CONTENT": "Media Content",
"MEDIA_CONTENT_FALLBACK": "media content",
"NO_TEMPLATES_AVAILABLE": "No WhatsApp templates available. Click refresh to sync templates from WhatsApp.",
"REFRESH_BUTTON": "Refresh templates",
"REFRESH_SUCCESS": "Templates refresh initiated. It may take a couple of minutes to update.",
"REFRESH_ERROR": "Failed to refresh templates. Please try again.",
"MEDIA_CONTENT": "Conteúdo de Mídia",
"MEDIA_CONTENT_FALLBACK": "conteúdo de mídia",
"NO_TEMPLATES_AVAILABLE": "Não há modelos disponíveis do WhatsApp. Clique em atualizar para sincronizar os modelos do WhatsApp.",
"REFRESH_BUTTON": "Atualizar modelos",
"REFRESH_SUCCESS": "Atualização de modelos iniciada. Pode levar alguns minutos para atualizar.",
"REFRESH_ERROR": "Falha ao atualizar os modelos. Por favor, tente novamente.",
"LABELS": {
"LANGUAGE": "Idioma",
"TEMPLATE_BODY": "Conteúdo do Template",
@@ -33,14 +33,14 @@
"GO_BACK_LABEL": "Voltar",
"SEND_MESSAGE_LABEL": "Enviar Mensagem",
"FORM_ERROR_MESSAGE": "Por favor, preencha todas as variáveis antes de enviar",
"MEDIA_HEADER_LABEL": "{type} Header",
"OTP_CODE": "Enter 4-8 digit OTP",
"EXPIRY_MINUTES": "Enter expiry minutes",
"BUTTON_PARAMETERS": "Button Parameters",
"BUTTON_LABEL": "Button {index}",
"COUPON_CODE": "Enter coupon code (max 15 chars)",
"MEDIA_URL_LABEL": "Enter {type} URL",
"BUTTON_PARAMETER": "Enter button parameter"
"MEDIA_HEADER_LABEL": "Cabeçalho {type}",
"OTP_CODE": "Digite OTP de 4 a 8 dígitos",
"EXPIRY_MINUTES": "Digite os minutos de expiração",
"BUTTON_PARAMETERS": "Parâmetros do botão",
"BUTTON_LABEL": "Botão {index}",
"COUPON_CODE": "Digite o código do cupom (máx. 15 caracteres)",
"MEDIA_URL_LABEL": "Digite a URL {type}",
"BUTTON_PARAMETER": "Insira o parâmetro do botão"
}
}
}

10
app/javascript/dashboard/routes/dashboard/conversation/contact/ContactInfo.vue
View File

@@ -11,6 +11,7 @@ import ContactMergeModal from 'dashboard/modules/contact/ContactMergeModal.vue';
import ComposeConversation from 'dashboard/components-next/NewConversation/ComposeConversation.vue';
import { BUS_EVENTS } from 'shared/constants/busEvents';
import NextButton from 'dashboard/components-next/button/Button.vue';
import VoiceCallButton from 'dashboard/components-next/Contacts/VoiceCallButton.vue';
import {
isAConversationRoute,
@@ -28,6 +29,7 @@ export default {
ComposeConversation,
SocialIcons,
ContactMergeModal,
VoiceCallButton,
},
props: {
contact: {
@@ -278,6 +280,14 @@ export default {
/>
</template>
</ComposeConversation>
<VoiceCallButton
:phone="contact.phone_number"
icon="i-ri-phone-fill"
size="sm"
:tooltip-label="$t('CONTACT_PANEL.CALL')"
slate
faded
/>
<NextButton
v-tooltip.top-end="$t('EDIT_CONTACT.BUTTON_LABEL')"
icon="i-ph-pencil-simple"

13
app/javascript/widget/components/ChatFooter.vue
View File

@@ -55,15 +55,8 @@ export default {
emitter.on(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.toggleReplyTo);
},
methods: {
...mapActions('conversation', [
'sendMessage',
'sendAttachment',
'clearConversations',
]),
...mapActions('conversationAttributes', [
'getAttributes',
'clearConversationAttributes',
]),
...mapActions('conversation', ['sendMessage', 'sendAttachment']),
...mapActions('conversationAttributes', ['getAttributes']),
async handleSendMessage(content) {
await this.sendMessage({
content,
@@ -84,8 +77,6 @@ export default {
this.inReplyTo = null;
},
startNewConversation() {
this.clearConversations();
this.clearConversationAttributes();
this.replaceRoute('prechat-form');
IFrameHelper.sendMessage({
event: 'onEvent',

2
app/javascript/widget/i18n/locale/pt_BR.json
View File

@@ -14,7 +14,7 @@
},
"THUMBNAIL": {
"AUTHOR": {
"NOT_AVAILABLE": "Not available"
"NOT_AVAILABLE": "Indisponível"
}
},
"TEAM_AVAILABILITY": {

5
app/javascript/widget/views/PreChatForm.vue
View File

@@ -1,4 +1,5 @@
<script>
import { mapActions } from 'vuex';
import PreChatForm from '../components/PreChat/Form.vue';
import configMixin from '../mixins/configMixin';
import routerMixin from '../mixins/routerMixin';
@@ -19,6 +20,8 @@ export default {
emitter.off(ON_CONVERSATION_CREATED, this.handleConversationCreated);
},
methods: {
...mapActions('conversation', ['clearConversations']),
...mapActions('conversationAttributes', ['clearConversationAttributes']),
handleConversationCreated() {
// Redirect to messages page after conversation is created
this.replaceRoute('messages');
@@ -48,6 +51,8 @@ export default {
},
});
} else {
this.clearConversations();
this.clearConversationAttributes();
this.$store.dispatch('conversation/createConversation', {
fullName: fullName,
emailAddress: emailAddress,

1
app/models/account.rb
View File

@@ -61,6 +61,7 @@ class Account < ApplicationRecord
has_many :agent_bots, dependent: :destroy_async
has_many :api_channels, dependent: :destroy_async, class_name: '::Channel::Api'
has_many :articles, dependent: :destroy_async, class_name: '::Article'
has_many :assignment_policies, dependent: :destroy_async
has_many :automation_rules, dependent: :destroy_async
has_many :macros, dependent: :destroy_async
has_many :campaigns, dependent: :destroy_async

37
app/models/assignment_policy.rb Normal file
View File

@@ -0,0 +1,37 @@
# == Schema Information
#
# Table name: assignment_policies
#
# id :bigint not null, primary key
# assignment_order :integer default(0), not null
# conversation_priority :integer default("earliest_created"), not null
# description :text
# enabled :boolean default(TRUE), not null
# fair_distribution_limit :integer default(100), not null
# fair_distribution_window :integer default(3600), not null
# name :string(255) not null
# created_at :datetime not null
# updated_at :datetime not null
# account_id :bigint not null
#
# Indexes
#
# index_assignment_policies_on_account_id (account_id)
# index_assignment_policies_on_account_id_and_name (account_id,name) UNIQUE
# index_assignment_policies_on_enabled (enabled)
#
class AssignmentPolicy < ApplicationRecord
belongs_to :account
has_many :inbox_assignment_policies, dependent: :destroy
has_many :inboxes, through: :inbox_assignment_policies
validates :name, presence: true, uniqueness: { scope: :account_id }
validates :fair_distribution_limit, numericality: { greater_than: 0 }
validates :fair_distribution_window, numericality: { greater_than: 0 }
enum conversation_priority: { earliest_created: 0, longest_waiting: 1 }
enum assignment_order: { round_robin: 0 } unless ChatwootApp.enterprise?
end
AssignmentPolicy.include_mod_with('Concerns::AssignmentPolicy')

2
app/models/inbox.rb
View File

@@ -67,6 +67,8 @@ class Inbox < ApplicationRecord
has_many :conversations, dependent: :destroy_async
has_many :messages, dependent: :destroy_async
has_one :inbox_assignment_policy, dependent: :destroy
has_one :assignment_policy, through: :inbox_assignment_policy
has_one :agent_bot_inbox, dependent: :destroy_async
has_one :agent_bot, through: :agent_bot_inbox
has_many :webhooks, dependent: :destroy_async

21
app/models/inbox_assignment_policy.rb Normal file
View File

@@ -0,0 +1,21 @@
# == Schema Information
#
# Table name: inbox_assignment_policies
#
# id :bigint not null, primary key
# created_at :datetime not null
# updated_at :datetime not null
# assignment_policy_id :bigint not null
# inbox_id :bigint not null
#
# Indexes
#
# index_inbox_assignment_policies_on_assignment_policy_id (assignment_policy_id)
# index_inbox_assignment_policies_on_inbox_id (inbox_id) UNIQUE
#
class InboxAssignmentPolicy < ApplicationRecord
belongs_to :inbox
belongs_to :assignment_policy
validates :inbox_id, uniqueness: true
end

21
app/policies/assignment_policy_policy.rb Normal file
View File

@@ -0,0 +1,21 @@
class AssignmentPolicyPolicy < ApplicationPolicy
def index?
@account_user.administrator?
end
def show?
@account_user.administrator?
end
def create?
@account_user.administrator?
end
def update?
@account_user.administrator?
end
def destroy?
@account_user.administrator?
end
end

10
app/views/api/v1/accounts/assignment_policies/_assignment_policy.json.jbuilder Normal file
View File

@@ -0,0 +1,10 @@
json.id assignment_policy.id
json.name assignment_policy.name
json.description assignment_policy.description
json.assignment_order assignment_policy.assignment_order
json.conversation_priority assignment_policy.conversation_priority
json.fair_distribution_limit assignment_policy.fair_distribution_limit
json.fair_distribution_window assignment_policy.fair_distribution_window
json.enabled assignment_policy.enabled
json.created_at assignment_policy.created_at.to_i
json.updated_at assignment_policy.updated_at.to_i

1
app/views/api/v1/accounts/assignment_policies/create.json.jbuilder Normal file
View File

@@ -0,0 +1 @@
json.partial! 'assignment_policy', assignment_policy: @assignment_policy

5
app/views/api/v1/accounts/assignment_policies/inboxes/create.json.jbuilder Normal file
View File

@@ -0,0 +1,5 @@
json.id @inbox_assignment_policy.id
json.inbox_id @inbox_assignment_policy.inbox_id
json.assignment_policy_id @inbox_assignment_policy.assignment_policy_id
json.created_at @inbox_assignment_policy.created_at.to_i
json.updated_at @inbox_assignment_policy.updated_at.to_i

3
app/views/api/v1/accounts/assignment_policies/inboxes/index.json.jbuilder Normal file
View File

@@ -0,0 +1,3 @@
json.inboxes @inboxes do |inbox|
json.partial! 'api/v1/models/inbox', formats: [:json], resource: inbox
end

3
app/views/api/v1/accounts/assignment_policies/index.json.jbuilder Normal file
View File

@@ -0,0 +1,3 @@
json.array! @assignment_policies do |assignment_policy|
json.partial! 'assignment_policy', assignment_policy: assignment_policy
end

1
app/views/api/v1/accounts/assignment_policies/show.json.jbuilder Normal file
View File

@@ -0,0 +1 @@
json.partial! 'assignment_policy', assignment_policy: @assignment_policy

1
app/views/api/v1/accounts/assignment_policies/update.json.jbuilder Normal file
View File

@@ -0,0 +1 @@
json.partial! 'assignment_policy', assignment_policy: @assignment_policy

1
app/views/api/v1/accounts/inboxes/assignment_policies/create.json.jbuilder Normal file
View File

@@ -0,0 +1 @@
json.partial! 'api/v1/accounts/assignment_policies/assignment_policy', formats: [:json], assignment_policy: @assignment_policy

1
app/views/api/v1/accounts/inboxes/assignment_policies/show.json.jbuilder Normal file
View File

@@ -0,0 +1 @@
json.partial! 'api/v1/accounts/assignment_policies/assignment_policy', formats: [:json], assignment_policy: @assignment_policy

2
config/app.yml
View File

@@ -1,5 +1,5 @@
shared: &shared
version: '4.5.0'
version: '4.5.1'
development:
<<: *shared

4
config/features.yml
View File

@@ -191,3 +191,7 @@
display_name: CRM V2
enabled: false
chatwoot_internal: true
- name: assignment_v2
display_name: Assignment V2
enabled: false
chatwoot_internal: true

2
config/locales/en.yml
View File

@@ -53,6 +53,8 @@ en:
email_already_exists: 'You have already signed up for an account with %{email}'
invalid_params: 'Invalid, please check the signup paramters and try again'
failed: Signup failed
assignment_policy:
not_found: Assignment policy not found
data_import:
data_type:
invalid: Invalid data type

30
config/locales/pt_BR.yml
View File

@@ -20,9 +20,9 @@ pt_BR:
hello: 'Olá, mundo'
inbox:
reauthorization:
success: 'Channel reauthorized successfully'
not_required: 'Reauthorization is not required for this inbox'
invalid_channel: 'Invalid channel type for reauthorization'
success: 'Canal reautenticado com sucesso'
not_required: 'Reautenticação não é necessária para esta caixa de entrada'
invalid_channel: 'Tipo de canal inválido para reautenticar'
messages:
reset_password_success: Legal! A solicitação de alteração de senha foi bem sucedida. Verifique seu e-mail para obter instruções.
reset_password_failure: Uh ho! Não conseguimos encontrar nenhum usuário com o e-mail especificado.
@@ -59,12 +59,12 @@ pt_BR:
slack:
invalid_channel_id: 'Canal de slack inválido. Por favor, tente novamente'
whatsapp:
token_exchange_failed: 'Failed to exchange code for access token. Please try again.'
invalid_token_permissions: 'The access token does not have the required permissions for WhatsApp.'
phone_info_fetch_failed: 'Failed to fetch phone number information. Please try again.'
token_exchange_failed: 'Falha ao trocar o código por um token de acesso. Por favor, tente novamente.'
invalid_token_permissions: 'O token de acesso não tem as permissões necessárias para o WhatsApp.'
phone_info_fetch_failed: 'Falha ao obter a informação do número de telefone. Por favor, tente novamente.'
reauthorization:
generic: 'Failed to reauthorize WhatsApp. Please try again.'
not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
generic: 'Falha ao reautenticar o WhatsApp. Por favor, tente novamente.'
not_supported: 'Reautenticação não é suportado por este tipo de canal WhatsApp.'
inboxes:
imap:
socket_error: Por favor, verifique a conexão de rede, endereço IMAP e tente novamente.
@@ -257,8 +257,8 @@ pt_BR:
description: 'Crie issues em Linear diretamente da sua janela de conversa. Alternativamente, vincule as issues lineares existentes para um processo de rastreamento de problemas mais simples e eficiente.'
notion:
name: 'Notion'
short_description: 'Integrate databases, documents and pages directly with Captain.'
description: 'Connect your Notion workspace to enable Captain to access and generate intelligent responses using content from your databases, documents, and pages to provide more contextual customer support.'
short_description: 'Integre banco de dados, documentos e páginas diretamente com o Capitão.'
description: 'Conecte o seu espaço de trabalho Notion para permitir que o Capitão acesse e gere respostas inteligentes usando o conteúdo de seus bancos de dados, documentos e páginas para fornecer suporte ao cliente mais contextual.'
shopify:
name: 'Shopify'
short_description: 'Acessar detalhes do pedido e dados de clientes da sua loja Shopify.'
@@ -359,9 +359,9 @@ pt_BR:
portals:
send_instructions:
email_required: 'E-mail é obrigatório'
invalid_email_format: 'Invalid email format'
custom_domain_not_configured: 'Custom domain is not configured'
instructions_sent_successfully: 'Instructions sent successfully'
subject: 'Finish setting up %{custom_domain}'
invalid_email_format: 'Formato inválido de e-mail'
custom_domain_not_configured: 'Domínio personalizado não está configurado'
instructions_sent_successfully: 'Instruções enviadas com sucesso'
subject: 'Termine de configurar %{custom_domain}'
ssl_status:
custom_domain_not_configured: 'Custom domain is not configured'
custom_domain_not_configured: 'Domínio personalizado não está configurado'

9
config/routes.rb
View File

@@ -217,6 +217,15 @@ Rails.application.routes.draw do
end
end
# Assignment V2 Routes
resources :assignment_policies do
resources :inboxes, only: [:index, :create, :destroy], module: :assignment_policies
end
resources :inboxes, only: [] do
resource :assignment_policy, only: [:show, :create, :destroy], module: :inboxes
end
namespace :twitter do
resource :authorization, only: [:create]
end

4
db/migrate/20250808123008_add_feature_citation_to_assistant_config.rb
View File

@@ -1,5 +1,7 @@
class AddFeatureCitationToAssistantConfig < ActiveRecord::Migration[7.1]
def up
return unless ChatwootApp.enterprise?
Captain::Assistant.find_each do |assistant|
assistant.update!(
config: assistant.config.merge('feature_citation' => true)
@@ -8,6 +10,8 @@ class AddFeatureCitationToAssistantConfig < ActiveRecord::Migration[7.1]
end
def down
return unless ChatwootApp.enterprise?
Captain::Assistant.find_each do |assistant|
config = assistant.config.dup
config.delete('feature_citation')

7
enterprise/app/models/enterprise/concerns/assignment_policy.rb Normal file
View File

@@ -0,0 +1,7 @@
module Enterprise::Concerns::AssignmentPolicy
extend ActiveSupport::Concern
included do
enum assignment_order: { round_robin: 0, balanced: 1 } if ChatwootApp.enterprise?
end
end

2
package.json
View File

@@ -1,6 +1,6 @@
{
"name": "@chatwoot/chatwoot",
"version": "4.5.0",
"version": "4.5.1",
"license": "MIT",
"scripts": {
"eslint": "eslint app/**/*.{js,vue}",

63
spec/controllers/api/v1/accounts/assignment_policies/inboxes_controller_spec.rb Normal file
View File

@@ -0,0 +1,63 @@
require 'rails_helper'
RSpec.describe 'Assignment Policy Inboxes API', type: :request do
let(:account) { create(:account) }
let(:assignment_policy) { create(:assignment_policy, account: account) }
describe 'GET /api/v1/accounts/{account_id}/assignment_policies/{assignment_policy_id}/inboxes' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}/inboxes"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
context 'when assignment policy has associated inboxes' do
before do
inbox1 = create(:inbox, account: account)
inbox2 = create(:inbox, account: account)
create(:inbox_assignment_policy, inbox: inbox1, assignment_policy: assignment_policy)
create(:inbox_assignment_policy, inbox: inbox2, assignment_policy: assignment_policy)
end
it 'returns all inboxes associated with the assignment policy' do
get "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}/inboxes",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
json_response = response.parsed_body
expect(json_response['inboxes']).to be_an(Array)
expect(json_response['inboxes'].length).to eq(2)
end
end
context 'when assignment policy has no associated inboxes' do
it 'returns empty array' do
get "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}/inboxes",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
json_response = response.parsed_body
expect(json_response['inboxes']).to eq([])
end
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}/inboxes",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
end

326
spec/controllers/api/v1/accounts/assignment_policies_controller_spec.rb Normal file
View File

@@ -0,0 +1,326 @@
require 'rails_helper'
RSpec.describe 'Assignment Policies API', type: :request do
let(:account) { create(:account) }
describe 'GET /api/v1/accounts/{account.id}/assignment_policies' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/assignment_policies"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
before do
create_list(:assignment_policy, 3, account: account)
end
it 'returns all assignment policies for the account' do
get "/api/v1/accounts/#{account.id}/assignment_policies",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
json_response = response.parsed_body
expect(json_response.length).to eq(3)
expect(json_response.first.keys).to include('id', 'name', 'description')
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/assignment_policies",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
describe 'GET /api/v1/accounts/{account.id}/assignment_policies/:id' do
let(:assignment_policy) { create(:assignment_policy, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
it 'returns the assignment policy' do
get "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
json_response = response.parsed_body
expect(json_response['id']).to eq(assignment_policy.id)
expect(json_response['name']).to eq(assignment_policy.name)
end
it 'returns not found for non-existent policy' do
get "/api/v1/accounts/#{account.id}/assignment_policies/999999",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:not_found)
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
describe 'POST /api/v1/accounts/{account.id}/assignment_policies' do
let(:valid_params) do
{
assignment_policy: {
name: 'New Assignment Policy',
description: 'Policy for new team',
conversation_priority: 'longest_waiting',
fair_distribution_limit: 15,
enabled: true
}
}
end
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/assignment_policies", params: valid_params
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
it 'creates a new assignment policy' do
expect do
post "/api/v1/accounts/#{account.id}/assignment_policies",
headers: admin.create_new_auth_token,
params: valid_params,
as: :json
end.to change(AssignmentPolicy, :count).by(1)
expect(response).to have_http_status(:success)
json_response = response.parsed_body
expect(json_response['name']).to eq('New Assignment Policy')
expect(json_response['conversation_priority']).to eq('longest_waiting')
end
it 'creates policy with minimal required params' do
minimal_params = { assignment_policy: { name: 'Minimal Policy' } }
expect do
post "/api/v1/accounts/#{account.id}/assignment_policies",
headers: admin.create_new_auth_token,
params: minimal_params,
as: :json
end.to change(AssignmentPolicy, :count).by(1)
expect(response).to have_http_status(:success)
end
it 'prevents duplicate policy names within account' do
create(:assignment_policy, account: account, name: 'Duplicate Policy')
duplicate_params = { assignment_policy: { name: 'Duplicate Policy' } }
expect do
post "/api/v1/accounts/#{account.id}/assignment_policies",
headers: admin.create_new_auth_token,
params: duplicate_params,
as: :json
end.not_to change(AssignmentPolicy, :count)
expect(response).to have_http_status(:unprocessable_entity)
end
it 'validates required fields' do
invalid_params = { assignment_policy: { name: '' } }
post "/api/v1/accounts/#{account.id}/assignment_policies",
headers: admin.create_new_auth_token,
params: invalid_params,
as: :json
expect(response).to have_http_status(:unprocessable_entity)
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/assignment_policies",
headers: agent.create_new_auth_token,
params: valid_params,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
describe 'PUT /api/v1/accounts/{account.id}/assignment_policies/:id' do
let(:assignment_policy) { create(:assignment_policy, account: account, name: 'Original Policy') }
let(:update_params) do
{
assignment_policy: {
name: 'Updated Policy',
description: 'Updated description',
fair_distribution_limit: 20
}
}
end
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
put "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
params: update_params
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
it 'updates the assignment policy' do
put "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: admin.create_new_auth_token,
params: update_params,
as: :json
expect(response).to have_http_status(:success)
assignment_policy.reload
expect(assignment_policy.name).to eq('Updated Policy')
expect(assignment_policy.fair_distribution_limit).to eq(20)
end
it 'allows partial updates' do
partial_params = { assignment_policy: { enabled: false } }
put "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: admin.create_new_auth_token,
params: partial_params,
as: :json
expect(response).to have_http_status(:success)
expect(assignment_policy.reload.enabled).to be(false)
expect(assignment_policy.name).to eq('Original Policy') # unchanged
end
it 'prevents duplicate names during update' do
create(:assignment_policy, account: account, name: 'Existing Policy')
duplicate_params = { assignment_policy: { name: 'Existing Policy' } }
put "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: admin.create_new_auth_token,
params: duplicate_params,
as: :json
expect(response).to have_http_status(:unprocessable_entity)
end
it 'returns not found for non-existent policy' do
put "/api/v1/accounts/#{account.id}/assignment_policies/999999",
headers: admin.create_new_auth_token,
params: update_params,
as: :json
expect(response).to have_http_status(:not_found)
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
put "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: agent.create_new_auth_token,
params: update_params,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
describe 'DELETE /api/v1/accounts/{account.id}/assignment_policies/:id' do
let(:assignment_policy) { create(:assignment_policy, account: account) }
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
delete "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
it 'deletes the assignment policy' do
assignment_policy # create it first
expect do
delete "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: admin.create_new_auth_token,
as: :json
end.to change(AssignmentPolicy, :count).by(-1)
expect(response).to have_http_status(:ok)
end
it 'cascades deletion to associated inbox assignment policies' do
inbox = create(:inbox, account: account)
create(:inbox_assignment_policy, inbox: inbox, assignment_policy: assignment_policy)
expect do
delete "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: admin.create_new_auth_token,
as: :json
end.to change(InboxAssignmentPolicy, :count).by(-1)
expect(response).to have_http_status(:ok)
end
it 'returns not found for non-existent policy' do
delete "/api/v1/accounts/#{account.id}/assignment_policies/999999",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:not_found)
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
delete "/api/v1/accounts/#{account.id}/assignment_policies/#{assignment_policy.id}",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
end

195
spec/controllers/api/v1/accounts/inboxes/assignment_policies_controller_spec.rb Normal file
View File

@@ -0,0 +1,195 @@
require 'rails_helper'
RSpec.describe 'Inbox Assignment Policies API', type: :request do
let(:account) { create(:account) }
let(:inbox) { create(:inbox, account: account) }
let(:assignment_policy) { create(:assignment_policy, account: account) }
describe 'GET /api/v1/accounts/{account_id}/inboxes/{inbox_id}/assignment_policy' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
context 'when inbox has an assignment policy' do
before do
create(:inbox_assignment_policy, inbox: inbox, assignment_policy: assignment_policy)
end
it 'returns the assignment policy for the inbox' do
get "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
json_response = response.parsed_body
expect(json_response['id']).to eq(assignment_policy.id)
expect(json_response['name']).to eq(assignment_policy.name)
end
end
context 'when inbox has no assignment policy' do
it 'returns not found' do
get "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:not_found)
end
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
get "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
describe 'POST /api/v1/accounts/{account_id}/inboxes/{inbox_id}/assignment_policy' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
params: { assignment_policy_id: assignment_policy.id }
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
it 'assigns a policy to the inbox' do
expect do
post "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
params: { assignment_policy_id: assignment_policy.id },
headers: admin.create_new_auth_token,
as: :json
end.to change(InboxAssignmentPolicy, :count).by(1)
expect(response).to have_http_status(:success)
json_response = response.parsed_body
expect(json_response['id']).to eq(assignment_policy.id)
end
it 'replaces existing assignment policy for inbox' do
other_policy = create(:assignment_policy, account: account)
create(:inbox_assignment_policy, inbox: inbox, assignment_policy: other_policy)
expect do
post "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
params: { assignment_policy_id: assignment_policy.id },
headers: admin.create_new_auth_token,
as: :json
end.not_to change(InboxAssignmentPolicy, :count)
expect(response).to have_http_status(:success)
expect(inbox.reload.inbox_assignment_policy.assignment_policy).to eq(assignment_policy)
end
it 'returns not found for invalid assignment policy' do
post "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
params: { assignment_policy_id: 999_999 },
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:not_found)
end
it 'returns not found for invalid inbox' do
post "/api/v1/accounts/#{account.id}/inboxes/999999/assignment_policy",
params: { assignment_policy_id: assignment_policy.id },
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:not_found)
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
post "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
params: { assignment_policy_id: assignment_policy.id },
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
describe 'DELETE /api/v1/accounts/{account_id}/inboxes/{inbox_id}/assignment_policy' do
context 'when it is an unauthenticated user' do
it 'returns unauthorized' do
delete "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy"
expect(response).to have_http_status(:unauthorized)
end
end
context 'when it is an authenticated admin' do
let(:admin) { create(:user, account: account, role: :administrator) }
context 'when inbox has an assignment policy' do
before do
create(:inbox_assignment_policy, inbox: inbox, assignment_policy: assignment_policy)
end
it 'removes the assignment policy from inbox' do
expect do
delete "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
headers: admin.create_new_auth_token,
as: :json
end.to change(InboxAssignmentPolicy, :count).by(-1)
expect(response).to have_http_status(:success)
expect(inbox.reload.inbox_assignment_policy).to be_nil
end
end
context 'when inbox has no assignment policy' do
it 'returns error' do
expect do
delete "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
headers: admin.create_new_auth_token,
as: :json
end.not_to change(InboxAssignmentPolicy, :count)
expect(response).to have_http_status(:not_found)
end
end
it 'returns not found for invalid inbox' do
delete "/api/v1/accounts/#{account.id}/inboxes/999999/assignment_policy",
headers: admin.create_new_auth_token,
as: :json
expect(response).to have_http_status(:not_found)
end
end
context 'when it is an agent' do
let(:agent) { create(:user, account: account, role: :agent) }
it 'returns unauthorized' do
delete "/api/v1/accounts/#{account.id}/inboxes/#{inbox.id}/assignment_policy",
headers: agent.create_new_auth_token,
as: :json
expect(response).to have_http_status(:unauthorized)
end
end
end
end

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spec/enterprise/models/assignment_policy_spec.rb Normal file
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require 'rails_helper'
RSpec.describe AssignmentPolicy do
let(:account) { create(:account) }
describe 'enum values' do
let(:assignment_policy) { create(:assignment_policy, account: account) }
describe 'assignment_order' do
it 'can be set to balanced' do
assignment_policy.update!(assignment_order: :balanced)
expect(assignment_policy.assignment_order).to eq('balanced')
expect(assignment_policy.round_robin?).to be false
expect(assignment_policy.balanced?).to be true
end
end
end
end

12
spec/factories/assignment_policies.rb Normal file
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FactoryBot.define do
factory :assignment_policy do
account
sequence(:name) { |n| "Assignment Policy #{n}" }
description { 'Test assignment policy description' }
assignment_order { 0 }
conversation_priority { 0 }
fair_distribution_limit { 10 }
fair_distribution_window { 3600 }
enabled { true }
end
end

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spec/factories/inbox_assignment_policies.rb Normal file
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FactoryBot.define do
factory :inbox_assignment_policy do
inbox
assignment_policy
end
end

56
spec/models/assignment_policy_spec.rb Normal file
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require 'rails_helper'
RSpec.describe AssignmentPolicy do
describe 'associations' do
it { is_expected.to belong_to(:account) }
it { is_expected.to have_many(:inbox_assignment_policies).dependent(:destroy) }
it { is_expected.to have_many(:inboxes).through(:inbox_assignment_policies) }
end
describe 'validations' do
subject { build(:assignment_policy) }
it { is_expected.to validate_presence_of(:name) }
it { is_expected.to validate_uniqueness_of(:name).scoped_to(:account_id) }
end
describe 'fair distribution validations' do
it 'requires fair_distribution_limit to be greater than 0' do
policy = build(:assignment_policy, fair_distribution_limit: 0)
expect(policy).not_to be_valid
expect(policy.errors[:fair_distribution_limit]).to include('must be greater than 0')
end
it 'requires fair_distribution_window to be greater than 0' do
policy = build(:assignment_policy, fair_distribution_window: -1)
expect(policy).not_to be_valid
expect(policy.errors[:fair_distribution_window]).to include('must be greater than 0')
end
end
describe 'enum values' do
let(:assignment_policy) { create(:assignment_policy) }
describe 'conversation_priority' do
it 'can be set to earliest_created' do
assignment_policy.update!(conversation_priority: :earliest_created)
expect(assignment_policy.conversation_priority).to eq('earliest_created')
expect(assignment_policy.earliest_created?).to be true
end
it 'can be set to longest_waiting' do
assignment_policy.update!(conversation_priority: :longest_waiting)
expect(assignment_policy.conversation_priority).to eq('longest_waiting')
expect(assignment_policy.longest_waiting?).to be true
end
end
describe 'assignment_order' do
it 'can be set to round_robin' do
assignment_policy.update!(assignment_order: :round_robin)
expect(assignment_policy.assignment_order).to eq('round_robin')
expect(assignment_policy.round_robin?).to be true
end
end
end
end