feat: Add backend APIs for the bot metrics (#9031)

Co-authored-by: Pranav <pranav@chatwoot.com>
2025-11-01 19:48:08 +00:00 · 2024-03-01 21:50:20 +05:30
parent 9581264286
commit 881d4bf644
11 changed files with 291 additions and 4 deletions
--- a/app/javascript/dashboard/i18n/locale/en/report.json
+++ b/app/javascript/dashboard/i18n/locale/en/report.json
@@ -412,7 +412,8 @@
      "LOADING_MESSAGE": "Loading conversation metrics...",
      "OPEN": "Open",
      "UNATTENDED": "Unattended",
-      "UNASSIGNED": "Unassigned"
+      "UNASSIGNED": "Unassigned",
+      "PENDING": "Pending"
    },
    "CONVERSATION_HEATMAP": {
      "HEADER": "Conversation Traffic",
--- a/app/javascript/dashboard/routes/dashboard/settings/reports/constants.js
+++ b/app/javascript/dashboard/routes/dashboard/settings/reports/constants.js
@@ -200,6 +200,7 @@ export const OVERVIEW_METRICS = {
  open: 'OPEN',
  unattended: 'UNATTENDED',
  unassigned: 'UNASSIGNED',
+  pending: 'PENDING',
  online: 'ONLINE',
  busy: 'BUSY',
  offline: 'OFFLINE',