diff --git a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
index 5e1f34904..3712a08e6 100644
--- a/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
+++ b/app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue
@@ -624,6 +624,8 @@ export default {
           `${this.$t('CONVERSATION.REPLYBOX.INSERT_READ_MORE')} ${url}`
         );
       }
+
+      this.$track(CONVERSATION_EVENTS.INSERT_ARTICLE_LINK);
     },
     toggleRichContentEditor() {
       this.updateUISettings({
diff --git a/app/javascript/dashboard/helper/AnalyticsHelper/events.js b/app/javascript/dashboard/helper/AnalyticsHelper/events.js
index 53e0a82ca..30f82d554 100644
--- a/app/javascript/dashboard/helper/AnalyticsHelper/events.js
+++ b/app/javascript/dashboard/helper/AnalyticsHelper/events.js
@@ -9,6 +9,7 @@ export const CONVERSATION_EVENTS = Object.freeze({
   SEARCH_CONVERSATION: 'Searched conversations',
   APPLY_FILTER: 'Applied filters in the conversation list',
   CHANGE_PRIORITY: 'Assigned priority to a conversation',
+  INSERT_ARTICLE_LINK: 'Inserted article into reply via article search',
 });
 
 export const ACCOUNT_EVENTS = Object.freeze({