chore: Update translations (#8983)

app/javascript/dashboard/i18n/locale/am/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Invalid key"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "There are no custom attributes created",
         "NOT_FOUND": "There are no custom attributes configured"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/am/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Merge contact",
     "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Mute Conversation",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unmute Conversation",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "This conversation is muted for 6 hours",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "This conversation is unmuted",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Send Transcript",
     "EDIT_LABEL": "Edit",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress. You will be notified on email when the export file is ready to download.",
-    "ERROR_MESSAGE": "There was an error, please try again"
+    "ERROR_MESSAGE": "There was an error, please try again",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL"
+      "INVALID_URL": "Invalid URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/am/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Settings",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/am/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by"
+        "BY": "by",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/am/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Inbox",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "All notifications loaded 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Mark as unread",
+      "SNOOZE": "Snooze",
+      "DELETE": "Delete",
+      "MARK_ALL_READ": "Mark all as read",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priority"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Snoozed",
+        "READ": "Read",
+        "LABELS": "Labels",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/am/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/am/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "days trial remaining.",
     "TRAIL_BUTTON": "Buy Now",
     "DELETED_USER": "Deleted User",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Conversations",
+    "INBOX": "Inbox",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Mentions",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Inbox",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",

app/javascript/dashboard/i18n/locale/am/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "There are no items matching this query",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Name",
+        "Description",
+        "FRT",
+        "NRT",
+        "RT",
+        "Business Hours"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
+        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Description",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Business Hours",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Edit",
+      "CREATE": "Create",
+      "DELETE": "Delete",
+      "CANCEL": "Cancel"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "There was an error, please try again"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "There was an error, please try again"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ar/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "أدخل مفتاح السمة المخصصة",
           "ERROR": "المفتاح مطلوب",
           "IN_VALID": "مفتاح غير صالح"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "لا توجد سمات مخصصة تم إنشاؤها",
         "NOT_FOUND": "لا توجد سمات مخصصة تم تكوينها"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "دمج جهة الاتصال",
     "CONTACT_ACTIONS": "إجراءات جهات الاتصال",
-    "MUTE_CONTACT": "كتم المحادثة",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "إلغاء كتم المحادثة",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "تم كتم هذه المحادثة لمدة 6 ساعات",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "تم إلغاء كتم هذه المحادثة",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "إرسال النص",
     "EDIT_LABEL": "تعديل",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
+    "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "القيمة الصالحة مطلوبة",
-      "INVALID_URL": "عنوان URL غير صالح"
+      "INVALID_URL": "عنوان URL غير صالح",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/ar/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "إزالة التسمية من المحادثة",
       "SETTINGS": "الإعدادات",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "الذهاب إلى لوحة المحادثة",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/ar/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "آخر تعديل"
       },
       "COLUMNS": {
-        "BY": "بواسطة"
+        "BY": "بواسطة",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/ar/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "صندوق الوارد",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "تم تحميل كافة الإشعارات 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "غفوة حتى الغد",
+      "SNOOZED_UNTIL_NEXT_WEEK": "غفوة حتى الأسبوع القادم"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "وضع علامة كغير مقروء",
+      "SNOOZE": "غفوة",
+      "DELETE": "حذف",
+      "MARK_ALL_READ": "تحديد الكل كمقروء",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "الأولوية"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "غفوة",
+        "READ": "قرائة",
+        "LABELS": "الوسوم",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "تحديث إعدادات ساعات العمل",
       "TOGGLE_AVAILABILITY": "تمكين توافر العمل لهذا البريد الوارد",
       "UNAVAILABLE_MESSAGE_LABEL": "رسالة غير متاح للزائرين",
-      "TOGGLE_HELP": "تمكين توفر العمل سيظهر الساعات المتاحة على أداة الدردشة المباشرة حتى لو كان جميع الوكلاء غير متصلين بالإنترنت. خارج الساعات المتاحة يمكن تحذير الزوار برسالة ونموذج ما قبل الدردشة.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "تمكين التوفر لهذا اليوم",
         "UNAVAILABLE": "غير متوفر",

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "أيام متبقية من الفترة التجريبية.",
     "TRAIL_BUTTON": "اشترك الآن",
     "DELETED_USER": "حذف المستخدم",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "تم تعليق الحساب",
       "MESSAGE": "تم تعليق حسابك. يرجى الاتصال بفريق الدعم للمزيد من المعلومات."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "مشاهدة حاليا:",
     "SWITCH": "تبديل",
     "CONVERSATIONS": "المحادثات",
+    "INBOX": "صندوق الوارد",
     "ALL_CONVERSATIONS": "كل المحادثات",
     "MENTIONED_CONVERSATIONS": "الإشارات",
     "PARTICIPATING_CONVERSATIONS": "شارك",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "صندوق الوارد",
     "REPORTS_TEAM": "الفريق",
     "SET_AVAILABILITY_TITLE": "تعيين نفسك كـ",
+    "SLA": "SLA",
     "BETA": "تجريبي",
     "REPORTS_OVERVIEW": "نظرة عامة",
     "FACEBOOK_REAUTHORIZE": "انتهت صلاحية اتصال الفيسبوك الخاص بك، يرجى إعادة الاتصال بصفحة الفيسبوك الخاصة بك لمواصلة الخدمات",

app/javascript/dashboard/i18n/locale/ar/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "لا توجد عناصر مطابقة لهذا الاستعلام",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "الاسم",
+        "الوصف",
+        "FRT",
+        "NRT",
+        "RT",
+        "ساعات العمل"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "الحد الأدنى للطول 2 مطلوب",
+        "VALID_ERROR": "مسموح فقط بالابجدية,الارقام, -, _"
+      },
+      "DESCRIPTION": {
+        "LABEL": "الوصف",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "ساعات العمل",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "تعديل",
+      "CREATE": "إنشاء",
+      "DELETE": "حذف",
+      "CANCEL": "إلغاء"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ar/whatsappTemplates.json

@@ -2,7 +2,7 @@
     "WHATSAPP_TEMPLATES": {
         "MODAL": {
             "TITLE": "قوالب Whatsapp",
-            "SUBTITLE": "حدد قالب ما تريد إرساله",
+            "SUBTITLE": "حدد القالب الذي تريد إرساله",
             "TEMPLATE_SELECTED_SUBTITLE": "معالجة %{templateName}"
         },
         "PICKER": {

app/javascript/dashboard/i18n/locale/bg/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Невалиден ключ"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "Няма създадени персонализирани атрибути",
         "NOT_FOUND": "Няма настроени персонализирани атрибути"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/bg/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Обединяване на контакти",
     "CONTACT_ACTIONS": "Действия за контакта",
-    "MUTE_CONTACT": "Заглушаване на разговора",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Пускане звука на разговора",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Този разговор е заглушен за 6 часа",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Този разговор е с пуснат звук",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Изпрати копие",
     "EDIT_LABEL": "Редактирай",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
+    "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Необходима е валидна стойност",
-      "INVALID_URL": "Невалиден URL"
+      "INVALID_URL": "Невалиден URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/bg/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Settings",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/bg/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by"
+        "BY": "by",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/bg/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Входяща кутия",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "All notifications loaded 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Mark as unread",
+      "SNOOZE": "Snooze",
+      "DELETE": "Изтрий",
+      "MARK_ALL_READ": "Mark all as read",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priority"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Отложен",
+        "READ": "Read",
+        "LABELS": "Етикети",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/bg/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/bg/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "days trial remaining.",
     "TRAIL_BUTTON": "Buy Now",
     "DELETED_USER": "Deleted User",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Разговори",
+    "INBOX": "Входяща кутия",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Споменавания",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Входяща кутия",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",

app/javascript/dashboard/i18n/locale/bg/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "Няма резултати отговарящи на тази заявка",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Име",
+        "Описание",
+        "FRT",
+        "NRT",
+        "RT",
+        "Business Hours"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
+        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Описание",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Business Hours",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Редактирай",
+      "CREATE": "Създаване",
+      "DELETE": "Изтрий",
+      "CANCEL": "Отмени"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Възникна грешка, моля опитайте отново"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ca/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Invalid key"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "There are no custom attributes created",
         "NOT_FOUND": "There are no custom attributes configured"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/ca/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Reagrupa contacte",
     "CONTACT_ACTIONS": "Accions de contacte",
-    "MUTE_CONTACT": "Silencia la conversa",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Desactiva el silenci de la conversa",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Aquesta conversa s'ha silenciat durant 6 hores",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "La conversa te desactivat el silenci",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Envia la transcripció",
     "EDIT_LABEL": "Edita",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
+    "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL"
+      "INVALID_URL": "Invalid URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/ca/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Configuracions",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/ca/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by"
+        "BY": "by",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/ca/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Inbox",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "S'han carregat totes les notificacions 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Mark as unread",
+      "SNOOZE": "Snooze",
+      "DELETE": "Esborrar",
+      "MARK_ALL_READ": "Marcar tots com a llegits",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priority"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Posposat",
+        "READ": "Llegir",
+        "LABELS": "Etiquetes",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "dies de prova restants.",
     "TRAIL_BUTTON": "Compra ara",
     "DELETED_USER": "Deleted User",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Converses",
+    "INBOX": "Inbox",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Mencions",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Inbox",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "La teva connexió a Facebook ha caducat, torna a connectar la vostra pàgina de Facebook per continuar els serveis",

app/javascript/dashboard/i18n/locale/ca/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "No hi ha articles que coincideixin amb aquesta consulta",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Nom",
+        "Descripció",
+        "FRT",
+        "NRT",
+        "RT",
+        "Business Hours"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
+        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Descripció",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Business Hours",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Edita",
+      "CREATE": "Crear",
+      "DELETE": "Esborrar",
+      "CANCEL": "Cancel·la"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "S'ha produït un error; tornau-ho a provar"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/cs/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Invalid key"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "There are no custom attributes created",
         "NOT_FOUND": "There are no custom attributes configured"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Merge contact",
     "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Ztlumit konverzaci",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Zrušit ztlumení konverzace",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Tato konverzace je ztlumena na 6 hodin",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Tato konverzace je odtlumena",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Poslat přepis",
     "EDIT_LABEL": "Upravit",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
+    "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Valid value is required",
-      "INVALID_URL": "Invalid URL"
+      "INVALID_URL": "Invalid URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Nastavení",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/cs/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by"
+        "BY": "by",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/cs/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Inbox",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "All notifications loaded 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "Odloženo do zítřka",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Odloženo do příštího týdne"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Mark as unread",
+      "SNOOZE": "Odložit",
+      "DELETE": "Vymazat",
+      "MARK_ALL_READ": "Mark all as read",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priority"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Odložené",
+        "READ": "Přečtené",
+        "LABELS": "Štítky",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Nedostupný",

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "dní zbývá zkušební verze.",
     "TRAIL_BUTTON": "Koupit nyní",
     "DELETED_USER": "Deleted User",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Konverzace",
+    "INBOX": "Inbox",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Zmínky",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Inbox",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",

app/javascript/dashboard/i18n/locale/cs/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "Neexistují žádné položky odpovídající tomuto dotazu",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Název",
+        "Description",
+        "FRT",
+        "NRT",
+        "RT",
+        "Pracovní doba"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
+        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Description",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Pracovní doba",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Upravit",
+      "CREATE": "Create",
+      "DELETE": "Vymazat",
+      "CANCEL": "Zrušit"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/da/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Angiv brugerdefineret attributnøgle",
           "ERROR": "Nøgle er påkrævet",
           "IN_VALID": "Ugyldig nøgle"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "Der er ingen brugerdefinerede attributter oprettet",
         "NOT_FOUND": "Der er ingen brugerdefinerede attributter konfigureret"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Sammenflet kontakt",
     "CONTACT_ACTIONS": "Kontakt handlinger",
-    "MUTE_CONTACT": "Gør Samtale Lydløs",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Fjern Lydløs",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Denne samtale er gjort tavs i 6 timer",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Denne samtale er genaktiveret",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Send Udskrift",
     "EDIT_LABEL": "Rediger",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Der opstod en fejl. Prøv venligst igen"
+    "ERROR_MESSAGE": "Der opstod en fejl. Prøv venligst igen",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Gyldig værdi er påkrævet",
-      "INVALID_URL": "Ugyldig URL"
+      "INVALID_URL": "Ugyldig URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/da/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Fjern etiket fra samtalen",
       "SETTINGS": "Indstillinger",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Gå til Konversationspanel",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/da/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Sidst redigeret"
       },
       "COLUMNS": {
-        "BY": "af"
+        "BY": "af",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/da/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Indbakke",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "All notifications loaded 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "Udsat til i morgen",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Udsat indtil næste uge"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Marker som ulæst",
+      "SNOOZE": "Udsæt",
+      "DELETE": "Slet",
+      "MARK_ALL_READ": "Mark all as read",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priority"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Udsat",
+        "READ": "Læst",
+        "LABELS": "Etiketter",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Opdater indstillinger for åbningstider",
       "TOGGLE_AVAILABILITY": "Aktiver forretningstilgængelighed for denne indbakke",
       "UNAVAILABLE_MESSAGE_LABEL": "Utilgængelig besked til besøgende",
-      "TOGGLE_HELP": "Aktivering af forretningstilgængelighed vil vise de tilgængelige timer på live chat widget, selvom alle agenter er offline. Udenfor tilgængelige timer kan livreddere advares med en besked og en pre-chat formular.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Aktiver tilgængelighed for denne dag",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "dage prøveperiode tilbage.",
     "TRAIL_BUTTON": "Køb Nu",
     "DELETED_USER": "Slettet Bruger",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Konto Suspenderet",
       "MESSAGE": "Din konto er suspenderet. Gå ud til supportteamet for mere information."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Vises nu:",
     "SWITCH": "Skift",
     "CONVERSATIONS": "Samtaler",
+    "INBOX": "Indbakke",
     "ALL_CONVERSATIONS": "Alle Samtaler",
     "MENTIONED_CONVERSATIONS": "Omtaler",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Indbakke",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Sæt dig selv som",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Oversigt",
     "FACEBOOK_REAUTHORIZE": "Din Facebook-forbindelse er udløbet, tilslut venligst din Facebook-side igen for at fortsætte tjenesterne",

app/javascript/dashboard/i18n/locale/da/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "Der er ingen elementer, der matcher denne forespørgsel",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Navn",
+        "Beskrivelse",
+        "FRT",
+        "NRT",
+        "RT",
+        "Forretningstider"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Mindste længde 2 er påkrævet",
+        "VALID_ERROR": "Kun alfabeter, tal, bindestreger og understregning er tilladt"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Beskrivelse",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Forretningstider",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Rediger",
+      "CREATE": "Opret",
+      "DELETE": "Slet",
+      "CANCEL": "Annuller"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Der opstod en fejl. Prøv venligst igen"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Der opstod en fejl. Prøv venligst igen"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/de/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Benutzerdefinierten Attributschlüssel eingeben",
           "ERROR": "Schlüssel ist erforderlich",
           "IN_VALID": "Ungültiger Schlüssel"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "Es wurden keine benutzerdefinierten Attribute erstellt",
         "NOT_FOUND": "Es sind keine benutzerdefinierten Attribute konfiguriert"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Kontakte zusammenführen",
     "CONTACT_ACTIONS": "Kontakt-Aktionen",
-    "MUTE_CONTACT": "Unterhaltung stummschalten",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Unterhaltung entstummen",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Diese Unterhaltung ist für 6 Stunden auf stumm schalten",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Diese Unterhaltung ist nicht mehr stumm geschaltet",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Transkript senden",
     "EDIT_LABEL": "Bearbeiten",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Kontakte exportieren",
     "DESC": "Kontakte als CSV exportieren.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Es ist ein Fehler aufgetreten, bitte versuchen Sie es erneut"
+    "ERROR_MESSAGE": "Es ist ein Fehler aufgetreten, bitte versuchen Sie es erneut",
+    "CONFIRM": {
+      "TITLE": "Kontakte exportieren",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Gültiger Wert ist erforderlich",
-      "INVALID_URL": "Ungültige URL"
+      "INVALID_URL": "Ungültige URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/de/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Label aus der Konversation entfernen",
       "SETTINGS": "Einstellungen",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Zur Konversationsübersicht",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/de/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Zuletzt bearbeitet"
       },
       "COLUMNS": {
-        "BY": "von"
+        "BY": "von",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/de/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Posteingang",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "Alle Benachrichtigungen geladen 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Stummschalten bis",
+      "SNOOZED_UNTIL_TOMORROW": "Schlummern bis morgen",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Schlummern bis nächste Woche"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Als ungelesen markieren",
+      "SNOOZE": "Erinnern",
+      "DELETE": "Löschen",
+      "MARK_ALL_READ": "Alle als gelesen markieren",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priorität"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Erinnern",
+        "READ": "Lesen",
+        "LABELS": "Labels",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Einstellungen für Geschäftszeiten aktualisieren",
       "TOGGLE_AVAILABILITY": "Geschäftszeiten für diesen Posteingang aktivieren",
       "UNAVAILABLE_MESSAGE_LABEL": "Nachricht für Besucher außerhalb Geschäftszeiten",
-      "TOGGLE_HELP": "Die Aktivierung der Geschäftsverfügbarkeit zeigt die verfügbaren Stunden auf dem Live-Chat-Widget an, auch wenn alle Agenten offline sind. Außerhalb der verfügbaren Stunden können Besucher mit einer Nachricht und einem Vor-Chat-Formular gewarnt werden.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Verfügbarkeit für diesen Tag aktivieren",
         "UNAVAILABLE": "Nicht verfügbar",

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "Tage der Testversion verbleibend.",
     "TRAIL_BUTTON": "Jetzt kaufen",
     "DELETED_USER": "Gelöschter Benutzer",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Konto gesperrt",
       "MESSAGE": "Ihr Account wurde gesperrt. Wenden Sie sich für weitere Informationen bitte an das Support-Team."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Wird gerade angezeigt:",
     "SWITCH": "Wechseln",
     "CONVERSATIONS": "Gespräche",
+    "INBOX": "Posteingang",
     "ALL_CONVERSATIONS": "Alle Konversationen",
     "MENTIONED_CONVERSATIONS": "Erwähnungen",
     "PARTICIPATING_CONVERSATIONS": "Beteiligt",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Posteingang",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Setzen Sie sich als",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Übersicht",
     "FACEBOOK_REAUTHORIZE": "Ihre Facebook-Verbindung ist abgelaufen, bitte verbinden Sie sich erneut.",

app/javascript/dashboard/i18n/locale/de/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "Es gibt keine Elemente, die dieser Abfrage entsprechen",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Name",
+        "Beschreibung",
+        "FRT",
+        "NRT",
+        "RT",
+        "Öffnungszeiten"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Mindestlänge 2 wird benötigt",
+        "VALID_ERROR": "Nur Buchstaben, Zahlen, Binde- und Unterstriche sind erlaubt"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Beschreibung",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Öffnungszeiten",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Bearbeiten",
+      "CREATE": "Erstellen",
+      "DELETE": "Löschen",
+      "CANCEL": "Stornieren"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Es ist ein Fehler aufgetreten, bitte versuchen Sie es erneut"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Es ist ein Fehler aufgetreten, bitte versuchen Sie es erneut"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/el/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Εισάγετε τον κωδικό της ιδιότητας",
           "ERROR": "Ο Κωδικός απαιτείται",
           "IN_VALID": "Μη έγκυρο κλειδί"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "Δεν δημιουργήθηκαν προσαρμοζόμενες ιδιότητες",
         "NOT_FOUND": "Δεν έχουν ρυθμιστεί προσαρμοζόμενες ιδιότητες"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Συγχώνευση επαφής",
     "CONTACT_ACTIONS": "Ενέργειες επαφής",
-    "MUTE_CONTACT": "Σίγαση Συνομιλίας",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Επαναφορά Συνομιλίας",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Η συνομιλία είναι σε σίγαση (mute) για 6 ώρες",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Έγινε επαναφορά της συνομιλίας",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Αποστολή μεταγραφής",
     "EDIT_LABEL": "Επεξεργασία",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Υπήρξε ένα σφάλμα, παρακαλώ προσπαθήστε ξανά"
+    "ERROR_MESSAGE": "Υπήρξε ένα σφάλμα, παρακαλώ προσπαθήστε ξανά",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Απαιτείται έγκυρη τιμή",
-      "INVALID_URL": "Μη Έγκυρο URL"
+      "INVALID_URL": "Μη Έγκυρο URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/el/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Αφαίρεση ετικέτας από την συνομιλία",
       "SETTINGS": "Ρυθμίσεις",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Μεταβείτε στον Πίνακα Συνομιλίων",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/el/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Τελευταία επεξεργασία"
       },
       "COLUMNS": {
-        "BY": "από"
+        "BY": "από",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/el/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Εισερχόμενα",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "All notifications loaded 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "Αναβλήθηκε μέχρι αύριο",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Αναβολή έως την επόμενη εβδομάδα"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Σήμανση ως μη αναγνωσμένο",
+      "SNOOZE": "Αναβολή",
+      "DELETE": "Διαγραφή",
+      "MARK_ALL_READ": "Mark all as read",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priority"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Αναβολή",
+        "READ": "Ανάγνωση",
+        "LABELS": "Ετικέτες",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Ενημέρωση ρυθμίσεων ωραρίου",
       "TOGGLE_AVAILABILITY": "Ενεργοποίηση διαθεσιμότητας ωραρίου για αυτό το κιβώτιο εισερχομένων",
       "UNAVAILABLE_MESSAGE_LABEL": "Μήνυμα μη διαθεσιμότητας για τους επισκέπτες",
-      "TOGGLE_HELP": "Η ενεργοποίηση της διαθεσιμότητας ωραρίου θα δείξει τις διαθέσιμες ώρες στο widget συνομιλίας ακόμα και αν όλοι οι πράκτορες είναι εκτός σύνδεσης. Εκτός των διαθέσιμων ωρών οι επισκέπτες μπορούν να προειδοποιηθούν με ένα μήνυμα και μια φόρμα προ-συνομιλίας.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Ενεργοποιήσετε τη διαθεσιμότητα για αυτήν την ημέρα",
         "UNAVAILABLE": "Μη διαθέσιμος",

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "ημέρες δοκιμαστικής περιόδου απομένουν.",
     "TRAIL_BUTTON": "Αγόρασε τώρα",
     "DELETED_USER": "Διαγραμμένος Χρήστης",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Αναστολή Λογαριασμού",
       "MESSAGE": "Ο λογαριασμός σας έχει ανασταλεί. Επικοινωνήστε με την ομάδα υποστήριξης για περισσότερες πληροφορίες."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Τρέχουσα προβολή:",
     "SWITCH": "Εναλλαγή",
     "CONVERSATIONS": "Συζητήσεις",
+    "INBOX": "Εισερχόμενα",
     "ALL_CONVERSATIONS": "Όλες Οι Συνομιλίες",
     "MENTIONED_CONVERSATIONS": "Αναφορές",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Εισερχόμενα",
     "REPORTS_TEAM": "Ομάδα",
     "SET_AVAILABILITY_TITLE": "Ορίστε τον εαυτό σας ως",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Επισκόπηση",
     "FACEBOOK_REAUTHORIZE": "Η σύνδεση Facebook έχει λήξει, παρακαλώ ξανασυνδεθείτε στο Facebook για να συνεχίσετε",

app/javascript/dashboard/i18n/locale/el/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "Δεν υπάρχουν δεδομένα που να ταιριάζουν με αυτό το ερώτημα",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Όνομα",
+        "Περιγραφή",
+        "FRT",
+        "NRT",
+        "RT",
+        "Ώρες Εργασίας"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Απαιτείται ελάχιστο μήκος 2 χαρακτήρες",
+        "VALID_ERROR": "Επιτρέπονται μόνο γράμματα, αριθμοί, παύλα και υπογράμμιση"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Περιγραφή",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Ώρες Εργασίας",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Επεξεργασία",
+      "CREATE": "Δημιουργία",
+      "DELETE": "Διαγραφή",
+      "CANCEL": "Άκυρο"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Υπήρξε ένα σφάλμα, παρακαλώ προσπαθήστε ξανά"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Υπήρξε ένα σφάλμα, παρακαλώ προσπαθήστε ξανά"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/es/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Introducir clave de atributo personalizado",
           "ERROR": "Clave es requerida",
           "IN_VALID": "Llave Invalida"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Patrón de Regex",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "No hay atributos personalizados creados",
         "NOT_FOUND": "No hay atributos personalizados configurados"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Patrón de Regex",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/es/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Combinar contacto",
     "CONTACT_ACTIONS": "Acciones de contacto",
-    "MUTE_CONTACT": "Silenciar Conversación",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Dessilenciar conversación",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Ésta conversación está silenciada por 6 horas",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Ésta conversación ya no está silenciada",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Enviar Transcripción",
     "EDIT_LABEL": "Editar",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Exportar contactos",
     "DESC": "Exportar contactos a un archivo CSV.",
     "SUCCESS_MESSAGE": "El proceso de exportar esta en proceso. Será notificado por correo cuando el archivo esté listo para descargar.",
-    "ERROR_MESSAGE": "Hubo un error, por favor inténtelo de nuevo"
+    "ERROR_MESSAGE": "Hubo un error, por favor inténtelo de nuevo",
+    "CONFIRM": {
+      "TITLE": "Exportar contactos",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Se requiere un valor válido",
-      "INVALID_URL": "URL inválida"
+      "INVALID_URL": "URL inválida",
+      "INVALID_INPUT": "Ingreso inválido"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/es/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Eliminar etiqueta de la conversación",
       "SETTINGS": "Ajustes",
       "AI_ASSIST": "Asistencia AI",
-      "APPEARANCE": "Apariencia"
+      "APPEARANCE": "Apariencia",
+      "SNOOZE_NOTIFICATION": "Posponer notificación"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Ir al panel de conversaciones",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Cambiar apariencia",
       "LIGHT_MODE": "Claro",
       "DARK_MODE": "Oscuro",
-      "SYSTEM_MODE": "Sistema"
+      "SYSTEM_MODE": "Sistema",
+      "SNOOZE_NOTIFICATION": "Posponer notificación"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/es/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Última edición"
       },
       "COLUMNS": {
-        "BY": "por"
+        "BY": "por",
+        "AUTHOR_NOT_AVAILABLE": "El autor no está disponible"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/es/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Bandeja de entrada",
+      "DISPLAY_DROPDOWN": "Mostrar",
+      "LOADING": "Cargando notificaciones",
+      "EOF": "Todas las notificaciones cargadas 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Posponer hasta",
+      "SNOOZED_UNTIL_TOMORROW": "Pospuesto hasta mañana",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Pospuesto hasta la próxima semana"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Marcar como no leído",
+      "SNOOZE": "Posponer",
+      "DELETE": "Eliminar",
+      "MARK_ALL_READ": "Marcar todo como leído",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Más reciente",
+        "OLDEST": "Más antiguo",
+        "PRIORITY": "Prioridad"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Postpuestas",
+        "READ": "Leído",
+        "LABELS": "Etiquetas",
+        "CONVERSATION_ID": "ID de conversación"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notificación marcada como leída",
+      "MARK_AS_UNREAD": "Notificación marcada como no leída",
+      "SNOOZE": "Notificación pospuesta",
+      "DELETE": "Notificación eliminada",
+      "MARK_ALL_READ": "Todas las notificaciones marcadas como leídas",
+      "DELETE_ALL": "Todas las notificaciones eliminadas",
+      "DELETE_ALL_READ": "Todas las notificaciones leídas eliminadas"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/es/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "días de prueba restantes.",
     "TRAIL_BUTTON": "Comprar ahora",
     "DELETED_USER": "Usuario eliminado",
+    "EMAIL_VERIFICATION_PENDING": "Parece que aún no has verificado tu dirección de correo electrónico. Por favor, revisa tu bandeja de entrada para ver el correo electrónico de verificación.",
+    "RESEND_VERIFICATION_MAIL": "Reenviar correo de verificación",
+    "EMAIL_VERIFICATION_SENT": "El correo electrónico de verificación ha sido enviado. Por favor, comprueba tu bandeja de entrada.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Cuenta suspendida",
       "MESSAGE": "Tu cuenta está suspendida. Comuníquese con el equipo de soporte para obtener más información."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Visualizando:",
     "SWITCH": "Cambiar",
     "CONVERSATIONS": "Conversaciones",
+    "INBOX": "Bandeja de entrada",
     "ALL_CONVERSATIONS": "Todas las conversaciones",
     "MENTIONED_CONVERSATIONS": "Menciones",
     "PARTICIPATING_CONVERSATIONS": "Participar",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Bandeja de entrada",
     "REPORTS_TEAM": "Equipo",
     "SET_AVAILABILITY_TITLE": "Ponte como",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Resumen",
     "FACEBOOK_REAUTHORIZE": "Su conexión de Facebook expiró, por favor reconecte si página de Facebook para continuar con el servicio",

app/javascript/dashboard/i18n/locale/es/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "No hay elementos que coincidan con esta consulta",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Nombre",
+        "Descripción",
+        "FRT",
+        "NRT",
+        "RT",
+        "Horarios"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "La longitud mínima es de 2 caracteres",
+        "VALID_ERROR": "Sólo letras, números, guión y guión bajo son permitidos"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Descripción",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Horarios",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Editar",
+      "CREATE": "Crear",
+      "DELETE": "Eliminar",
+      "CANCEL": "Cancelar"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Hubo un error, por favor inténtelo de nuevo"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Hubo un error, por favor inténtelo de nuevo"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fa/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "کلید ویژگی سفارشی را وارد کنید",
           "ERROR": "کلید الزامی است",
           "IN_VALID": "کلید نامعتبر"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "هیچ ویژگی سفارشی ایجاد نشده است",
         "NOT_FOUND": "هیچ ویژگی سفارشی پیکربندی نشده است"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "ادغام مخاطبین",
     "CONTACT_ACTIONS": "اقدامات مخاطب",
-    "MUTE_CONTACT": "بی‌صدا کردن گفتگو",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "خارج کردن از حالت بی صدا",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "این گفتگو به مدت ۶ ساعت بی‌صدا است",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "این گفتگو از حالت بی صدا خارج شده است",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "ارسال رونوشت",
     "EDIT_LABEL": "ویرایش",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "خروجی گرفتن مخاطب ها",
     "DESC": "خروجی گرفتن مخاطب ها از طریق CSV",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
+    "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید",
+    "CONFIRM": {
+      "TITLE": "خروجی گرفتن مخاطب ها",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "مقدار معتبر مورد نیاز است",
-      "INVALID_URL": "URL نامعتبر"
+      "INVALID_URL": "URL نامعتبر",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/fa/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "برچسب را از مکالمه حذف کنید",
       "SETTINGS": "تنظیمات",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "ظاهری"
+      "APPEARANCE": "ظاهری",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "به داشبورد مکالمه بروید",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "تغییر ظاهر",
       "LIGHT_MODE": "روشن",
       "DARK_MODE": "تیره",
-      "SYSTEM_MODE": "سیستم"
+      "SYSTEM_MODE": "سیستم",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/fa/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "آخرین ویرایش"
       },
       "COLUMNS": {
-        "BY": "توسط"
+        "BY": "توسط",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/fa/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "صندوق ورودی",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "همه اعلان ها بارگیری شدند 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "آگاه‌سازی‌ها از همه صندوق‌های ورودی مشترک",
+      "SNOOZED_UNTIL": "به تعویق افتاده تا",
+      "SNOOZED_UNTIL_TOMORROW": "تا فردا به تعویق افتاد",
+      "SNOOZED_UNTIL_NEXT_WEEK": "تا هفته آینده به تعویق افتاد"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "به تعویق انداختن آگاه‌سازی",
+      "DELETE": "حذف آگاه‌سازی"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "علامت گذاری به عنوان خوانده نشده",
+      "SNOOZE": "به تعویق انداختن",
+      "DELETE": "حذف",
+      "MARK_ALL_READ": "همه را به عنوان خوانده شده علامت بزن",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "اولویت"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "به تعویق افتاد",
+        "READ": "خوانده شده",
+        "LABELS": "برچسب‌ها",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "تنظیمات ساعات کاری را به روز کنید",
       "TOGGLE_AVAILABILITY": "دسترس بودن کسب و کار را برای این صندوق فعال کردن",
       "UNAVAILABLE_MESSAGE_LABEL": "پیامی برای بازدیدکنندگان در دسترس نیست",
-      "TOGGLE_HELP": "فعال کردن در دسترس بودن کسب کار ، ساعات موجود در ویجت چت زنده را نشان می دهد حتی اگر همه ایجنت ها آفلاین باشند. خارج از ساعات موجود می توان با پیام و فرم قبل از چت ، به کاربران هشدار داد.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "در دسترس بودن را برای این روز فعال کنید",
         "UNAVAILABLE": "غیر قابل دسترسی",

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "روز تا اتمام دوره آزمایشی باقی است.",
     "TRAIL_BUTTON": "الان بخرید",
     "DELETED_USER": "کاربر حذف شده",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "حساب‌کاربری معلق شده است",
       "MESSAGE": "حساب‌کاربری شما به حالت تعلیق درآمده. لطفا برای اطلاعات بیشتر با تیم پشتیبانی تماس بگیرید."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "در حال مشاهده:",
     "SWITCH": "تعویض",
     "CONVERSATIONS": "گفتگوها",
+    "INBOX": "صندوق ورودی",
     "ALL_CONVERSATIONS": "همه گفتگوها",
     "MENTIONED_CONVERSATIONS": "اشاره",
     "PARTICIPATING_CONVERSATIONS": "شرکت کننده",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "صندوق ورودی",
     "REPORTS_TEAM": "تیم‌",
     "SET_AVAILABILITY_TITLE": "خود را به عنوان",
+    "SLA": "SLA",
     "BETA": "آزمایشی",
     "REPORTS_OVERVIEW": "بررسی اجمالی",
     "FACEBOOK_REAUTHORIZE": "اتصال فیس بوک شما منقضی شده است ، لطفاً برای ادامه خدمات دوباره صفحه فیس بوک خود را متصل کنید",

app/javascript/dashboard/i18n/locale/fa/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "هیچ گزینه‌ای با این شرایط پیدا نشد",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "نام",
+        "توضیحات",
+        "FRT",
+        "NRT",
+        "RT",
+        "ساعت کاری"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "باید بیشتر از 2 کاراکتر باشد",
+        "VALID_ERROR": "فقط حروف ، اعداد ، خط تیره و زیر خط مجاز است"
+      },
+      "DESCRIPTION": {
+        "LABEL": "توضیحات",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "ساعت کاری",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "ویرایش",
+      "CREATE": "ايجاد كردن",
+      "DELETE": "حذف",
+      "CANCEL": "انصراف"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fi/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Enter custom attribute key",
           "ERROR": "Key is required",
           "IN_VALID": "Invalid key"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "There are no custom attributes created",
         "NOT_FOUND": "There are no custom attributes configured"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/fi/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Yhdistä yhteystieto",
     "CONTACT_ACTIONS": "Contact actions",
-    "MUTE_CONTACT": "Mykistä Keskustelu",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Poista keskustelun mykistys",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Tämä keskustelu on mykistetty 6 tunniksi",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Tätä keskustelua ei ole hiljennetty",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Lähetä keskustelu",
     "EDIT_LABEL": "Muokkaa",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Tapahtui virhe, yritä uudelleen"
+    "ERROR_MESSAGE": "Tapahtui virhe, yritä uudelleen",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Kelvollinen arvo vaaditaan",
-      "INVALID_URL": "Virheellinen URL"
+      "INVALID_URL": "Virheellinen URL",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/fi/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Remove label from the conversation",
       "SETTINGS": "Asetukset",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/fi/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Last edited"
       },
       "COLUMNS": {
-        "BY": "by"
+        "BY": "by",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/fi/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Inbox",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Fetching notifications",
+      "EOF": "Kaikki ilmoitukset ladattu 🎉",
+      "404": "There are no active notifications in this group.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Snoozed until",
+      "SNOOZED_UNTIL_TOMORROW": "Snoozed until tomorrow",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Snoozed until next week"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "You have been mentioned in a conversation",
+      "CONVERSATION_CREATION": "New conversation created",
+      "CONVERSATION_ASSIGNMENT": "A conversation has been assigned to you",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "New message in an assigned conversation",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "New message in a conversation you are participating in"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Mark as unread",
+      "SNOOZE": "Snooze",
+      "DELETE": "Poista",
+      "MARK_ALL_READ": "Merkitse kaikki luetuiksi",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priority"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Torkutettu",
+        "READ": "Read",
+        "LABELS": "Tunnisteet",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marked as read",
+      "MARK_AS_UNREAD": "Notification marked as unread",
+      "SNOOZE": "Notification snoozed",
+      "DELETE": "Notification deleted",
+      "MARK_ALL_READ": "All notifications marked as read",
+      "DELETE_ALL": "All notifications deleted",
+      "DELETE_ALL_READ": "All read notifications deleted"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fi/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for visitors",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours visitors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",
         "UNAVAILABLE": "Unavailable",

app/javascript/dashboard/i18n/locale/fi/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "päivää jäljellä.",
     "TRAIL_BUTTON": "Osta nyt",
     "DELETED_USER": "Deleted User",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Account Suspended",
       "MESSAGE": "Your account is suspended. Please reach out to the support team for more information."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "Currently viewing:",
     "SWITCH": "Switch",
     "CONVERSATIONS": "Keskustelut",
+    "INBOX": "Inbox",
     "ALL_CONVERSATIONS": "All Conversations",
     "MENTIONED_CONVERSATIONS": "Mentions",
     "PARTICIPATING_CONVERSATIONS": "Participating",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Inbox",
     "REPORTS_TEAM": "Team",
     "SET_AVAILABILITY_TITLE": "Set yourself as",
+    "SLA": "SLA",
     "BETA": "Beta",
     "REPORTS_OVERVIEW": "Overview",
     "FACEBOOK_REAUTHORIZE": "Facebook-yhteytesi on vanhentunut, ole hyvä ja yhdistä uudelleen Facebook-sivusi jatkaaksesi palveluita",

app/javascript/dashboard/i18n/locale/fi/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "Tätä hakua vastaavia kohteita ei löydy",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Nimi",
+        "Kuvaus",
+        "FRT",
+        "NRT",
+        "RT",
+        "Business Hours"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
+        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Kuvaus",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Business Hours",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Muokkaa",
+      "CREATE": "Luo",
+      "DELETE": "Poista",
+      "CANCEL": "Peruuta"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Tapahtui virhe, yritä uudelleen"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Tapahtui virhe, yritä uudelleen"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fr/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "Entrez une clé d'attribut personnalisée",
           "ERROR": "La clé est requise",
           "IN_VALID": "Clé invalide"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Schéma Regex",
+          "PLACEHOLDER": "Veuillez indiquer un attribut personnalisé pour le schéma Regex (facultatif)."
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Veuillez entrer l'indice du schéma Regex (facultatif)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Activer la validation Regex"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "Aucun attribut personnalisé créé",
         "NOT_FOUND": "Il n’y a aucun attribut personnalisé configuré"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Schéma Regex",
+        "PLACEHOLDER": "Veuillez indiquer un attribut personnalisé pour le schéma Regex (facultatif)."
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Veuillez entrer l'indice du schéma Regex (facultatif)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Activer la validation Regex"
       }
     }
   }

app/javascript/dashboard/i18n/locale/fr/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "Fusionner le contact",
     "CONTACT_ACTIONS": "Actions du contact",
-    "MUTE_CONTACT": "Mettre la conversation en sourdine",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "Réactiver le son de conversation",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "Cette conversation est mise en sourdine pendant 6 heures",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "Cette conversation n'est plus muette",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "Envoyer la transcription",
     "EDIT_LABEL": "Modifier",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Exporter les contacts",
     "DESC": "Exporter les contacts vers un fichier CSV.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer"
+    "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer",
+    "CONFIRM": {
+      "TITLE": "Exporter les contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "Une valeur valide est requise",
-      "INVALID_URL": "URL invalide"
+      "INVALID_URL": "URL invalide",
+      "INVALID_INPUT": "Entrée invalide"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/fr/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "Supprimer l'étiquette de la conversation",
       "SETTINGS": "Paramètres",
       "AI_ASSIST": "Assistance IA",
-      "APPEARANCE": "Apparence"
+      "APPEARANCE": "Apparence",
+      "SNOOZE_NOTIFICATION": "Mettre la notification en veille"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "Aller au tableau de bord des conversations",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Changer l'apparence",
       "LIGHT_MODE": "Clair",
       "DARK_MODE": "Sombre",
-      "SYSTEM_MODE": "Système"
+      "SYSTEM_MODE": "Système",
+      "SNOOZE_NOTIFICATION": "Mettre la notification en veille"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/fr/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "Dernière modification"
       },
       "COLUMNS": {
-        "BY": "par"
+        "BY": "par",
+        "AUTHOR_NOT_AVAILABLE": "L'auteur n'est pas disponible"
       }
     },
     "EDIT_ARTICLE": {

app/javascript/dashboard/i18n/locale/fr/inbox.json

@@ -0,0 +1,60 @@
+{
+  "INBOX": {
+    "LIST": {
+      "TITLE": "Boîte de réception",
+      "DISPLAY_DROPDOWN": "Display",
+      "LOADING": "Chargement des notifications",
+      "EOF": "Toutes les notifications ont été chargées 🎉",
+      "404": "Il n'y a aucune notification active dans ce groupe.",
+      "NO_NOTIFICATIONS": "No notifications",
+      "NOTE": "Notifications from all subscribed inboxes",
+      "SNOOZED_UNTIL": "Reporter jusqu'à",
+      "SNOOZED_UNTIL_TOMORROW": "Reporté jusqu'à demain",
+      "SNOOZED_UNTIL_NEXT_WEEK": "Reporté jusqu'à la semaine prochaine"
+    },
+    "ACTION_HEADER": {
+      "SNOOZE": "Snooze notification",
+      "DELETE": "Delete notification"
+    },
+    "TYPES": {
+      "CONVERSATION_MENTION": "Vous avez été cité dans une conversation",
+      "CONVERSATION_CREATION": "Nouvelle conversation créée",
+      "CONVERSATION_ASSIGNMENT": "Une conversation vous a été attribuée",
+      "ASSIGNED_CONVERSATION_NEW_MESSAGE": "Nouveau message dans une conversation attribuée",
+      "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "Nouveau message dans une conversation à laquelle vous participez"
+    },
+    "MENU_ITEM": {
+      "MARK_AS_READ": "Mark as read",
+      "MARK_AS_UNREAD": "Marquer comme non lu",
+      "SNOOZE": "Reporter",
+      "DELETE": "Supprimer",
+      "MARK_ALL_READ": "Tout marquer comme lu",
+      "DELETE_ALL": "Delete all",
+      "DELETE_ALL_READ": "Delete all read"
+    },
+    "DISPLAY_MENU": {
+      "SORT": "Sort",
+      "DISPLAY": "Display :",
+      "SORT_OPTIONS": {
+        "NEWEST": "Newest",
+        "OLDEST": "Oldest",
+        "PRIORITY": "Priorité"
+      },
+      "DISPLAY_OPTIONS": {
+        "SNOOZED": "Reporté",
+        "READ": "Lu",
+        "LABELS": "Étiquettes",
+        "CONVERSATION_ID": "Conversation ID"
+      }
+    },
+    "ALERTS": {
+      "MARK_AS_READ": "Notification marquée comme lue",
+      "MARK_AS_UNREAD": "Notification marquée comme non lue",
+      "SNOOZE": "Notification en veille",
+      "DELETE": "Notification supprimée",
+      "MARK_ALL_READ": "Toutes les notifications sont marquées comme lues",
+      "DELETE_ALL": "Toutes les notifications sont supprimées",
+      "DELETE_ALL_READ": "Toutes les notifications lues ont été supprimées"
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fr/inboxMgmt.json

@@ -569,7 +569,7 @@
       "UPDATE": "Mettre à jour les paramètres des heures de bureau",
       "TOGGLE_AVAILABILITY": "Activer la disponibilité aux heures de bureau pour cette boîte de réception",
       "UNAVAILABLE_MESSAGE_LABEL": "Message d'indisponibilité pour les visiteurs",
-      "TOGGLE_HELP": "Activer la disponibilité aux heures de bureau montrera les heures disponibles sur le widget chat en direct même si tous les agents sont hors ligne. En dehors des heures disponibles, les visiteurs peuvent être avertis avec un message et un formulaire de préconversation.",
+      "TOGGLE_HELP": "Activer la disponibilité professionnelle montrera les heures disponibles sur le widget chat en direct même si tous les agents sont hors ligne. En dehors des heures disponibles, les visiteurs peuvent être avertis avec un message et un formulaire de préconversation.",
       "DAY": {
         "ENABLE": "Activer la disponibilité pour ce jour",
         "UNAVAILABLE": "Non disponible",

app/javascript/dashboard/i18n/locale/fr/settings.json

@@ -160,6 +160,9 @@
     "TRIAL_MESSAGE": "jours d'essai restants.",
     "TRAIL_BUTTON": "Acheter Maintenant",
     "DELETED_USER": "Utilisateur supprimé",
+    "EMAIL_VERIFICATION_PENDING": "It seems that you haven't verified your email address yet. Please check your inbox for the verification email.",
+    "RESEND_VERIFICATION_MAIL": "Resend verification email",
+    "EMAIL_VERIFICATION_SENT": "Verification email has been sent. Please check your inbox.",
     "ACCOUNT_SUSPENDED": {
       "TITLE": "Compte Suspendu",
       "MESSAGE": "Votre compte est suspendu. Veuillez contacter le support pour plus d'informations."
@@ -197,6 +200,7 @@
     "CURRENTLY_VIEWING_ACCOUNT": "En cours de visualisation:",
     "SWITCH": "Commuter",
     "CONVERSATIONS": "Conversations",
+    "INBOX": "Boîte de réception",
     "ALL_CONVERSATIONS": "Toutes les conversations",
     "MENTIONED_CONVERSATIONS": "Mentions",
     "PARTICIPATING_CONVERSATIONS": "Conversations assignées",
@@ -238,6 +242,7 @@
     "REPORTS_INBOX": "Boîte de réception",
     "REPORTS_TEAM": "Équipes",
     "SET_AVAILABILITY_TITLE": "Se définir comme",
+    "SLA": "SLA",
     "BETA": "Bêta",
     "REPORTS_OVERVIEW": "Vue d'ensemble",
     "FACEBOOK_REAUTHORIZE": "Votre connexion Facebook a expiré, veuillez reconnecter votre page Facebook pour continuer les services",

app/javascript/dashboard/i18n/locale/fr/sla.json

@@ -0,0 +1,70 @@
+{
+  "SLA": {
+    "HEADER": "SLA",
+    "HEADER_BTN_TXT": "Add SLA",
+    "LOADING": "Fetching SLAs",
+    "SEARCH_404": "Il n'y a aucun élément correspondant à cette requête",
+    "SIDEBAR_TXT": "<p><b>SLA</b> <p>Think of Service Level Agreements (SLAs) like friendly promises between a service provider and a customer.</p> <p> These promises set clear expectations for things like how quickly the team will respond to issues, making sure you always get a reliable and top-notch experience!</p>",
+    "LIST": {
+      "404": "There are no SLAs available in this account.",
+      "TITLE": "Manage SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "TABLE_HEADER": [
+        "Nom",
+        "Description",
+        "FRT",
+        "NRT",
+        "RT",
+        "Heures de bureau"
+      ]
+    },
+    "FORM": {
+      "NAME": {
+        "LABEL": "SLA Name",
+        "PLACEHOLDER": "SLA Name",
+        "REQUIRED_ERROR": "SLA name is required",
+        "MINIMUM_LENGTH_ERROR": "Longueur minimale de 2 requise",
+        "VALID_ERROR": "Seuls les caractères alphabétiques, les chiffres, les traits d'union et les tirets bas sont autorisés"
+      },
+      "DESCRIPTION": {
+        "LABEL": "Description",
+        "PLACEHOLDER": "SLA for premium customers"
+      },
+      "FIRST_RESPONSE_TIME": {
+        "LABEL": "First Response Time(Seconds)",
+        "PLACEHOLDER": "300 for 5 minutes"
+      },
+      "NEXT_RESPONSE_TIME": {
+        "LABEL": "Next Response Time(Seconds)",
+        "PLACEHOLDER": "600 for 10 minutes"
+      },
+      "RESOLUTION_TIME": {
+        "LABEL": "Resolution Time(Seconds)",
+        "PLACEHOLDER": "86400 for 1 day"
+      },
+      "BUSINESS_HOURS": {
+        "LABEL": "Heures de bureau",
+        "PLACEHOLDER": "Only during business hours"
+      },
+      "EDIT": "Modifier",
+      "CREATE": "Créer",
+      "DELETE": "Supprimer",
+      "CANCEL": "Annuler"
+    },
+    "ADD": {
+      "TITLE": "Add SLA",
+      "DESC": "SLAs: Friendly promises for great service!",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA added successfully",
+        "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer"
+      }
+    },
+    "EDIT": {
+      "TITLE": "Edit SLA",
+      "API": {
+        "SUCCESS_MESSAGE": "SLA updated successfully",
+        "ERROR_MESSAGE": "Une erreur est survenue, veuillez réessayer"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/he/attributesMgmt.json

@@ -39,6 +39,17 @@
           "PLACEHOLDER": "הכנס מפתח ייחודי לשדה המותאם",
           "ERROR": "מפתח הוא שדה חובה",
           "IN_VALID": "מפתח אינו חוקי"
+        },
+        "REGEX_PATTERN": {
+          "LABEL": "Regex Pattern",
+          "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+        },
+        "REGEX_CUE": {
+          "LABEL": "Regex Cue",
+          "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+        },
+        "ENABLE_REGEX": {
+          "LABEL": "Enable regex validation"
         }
       },
       "API": {
@@ -93,6 +104,17 @@
       "EMPTY_RESULT": {
         "404": "לא קיימים שדות מותאמים",
         "NOT_FOUND": "לא קיימים שדות מותאמים"
+      },
+      "REGEX_PATTERN": {
+        "LABEL": "Regex Pattern",
+        "PLACEHOLDER": "Please enter custom attribute regex pattern. (Optional)"
+      },
+      "REGEX_CUE": {
+        "LABEL": "Regex Cue",
+        "PLACEHOLDER": "Please enter regex pattern hint. (Optional)"
+      },
+      "ENABLE_REGEX": {
+        "LABEL": "Enable regex validation"
       }
     }
   }

app/javascript/dashboard/i18n/locale/he/contact.json

@@ -39,10 +39,10 @@
     },
     "MERGE_CONTACT": "מזג אנשי קשר",
     "CONTACT_ACTIONS": "פעולות אנשי קשר",
-    "MUTE_CONTACT": "השתק שיחה",
+    "MUTE_CONTACT": "Block Contact",
-    "UNMUTE_CONTACT": "בטל השתקת שיחה",
+    "UNMUTE_CONTACT": "Unblock Contact",
-    "MUTED_SUCCESS": "שיחה זו מושתקת למשך 6 שעות",
+    "MUTED_SUCCESS": "This contact is blocked successfully. You will not be notified of any future conversations.",
-    "UNMUTED_SUCCESS": "השיחה זו אינה מושתקת",
+    "UNMUTED_SUCCESS": "This contact is unblocked successfully.",
     "SEND_TRANSCRIPT": "שלח תמלול",
     "EDIT_LABEL": "ערוך",
     "SIDEBAR_SECTIONS": {
@@ -79,7 +79,13 @@
     "TITLE": "Export Contacts",
     "DESC": "Export contacts to a CSV file.",
     "SUCCESS_MESSAGE": "Export is in progress, You will be notified via email when export file is ready to dowanlod.",
-    "ERROR_MESSAGE": "היתה שגיאה, בקשה נסה שוב"
+    "ERROR_MESSAGE": "היתה שגיאה, בקשה נסה שוב",
+    "CONFIRM": {
+      "TITLE": "Export Contacts",
+      "MESSAGE": "Are you sure you want to export all contacts?",
+      "YES": "Yes, Export",
+      "NO": "No, Cancel"
+    }
   },
   "DELETE_NOTE": {
     "CONFIRM": {
@@ -339,7 +345,8 @@
     },
     "VALIDATIONS": {
       "REQUIRED": "נדרש ערך חוקי",
-      "INVALID_URL": "כתובת אתר לא חוקית"
+      "INVALID_URL": "כתובת אתר לא חוקית",
+      "INVALID_INPUT": "Invalid Input"
     }
   },
   "MERGE_CONTACTS": {

app/javascript/dashboard/i18n/locale/he/generalSettings.json

@@ -112,7 +112,8 @@
       "REMOVE_LABEL": "הסר תווית מהשיחה",
       "SETTINGS": "הגדרות",
       "AI_ASSIST": "AI Assist",
-      "APPEARANCE": "Appearance"
+      "APPEARANCE": "Appearance",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     },
     "COMMANDS": {
       "GO_TO_CONVERSATION_DASHBOARD": "עבור ללוח המחוונים לשיחה",
@@ -153,7 +154,8 @@
       "CHANGE_APPEARANCE": "Change Appearance",
       "LIGHT_MODE": "Light",
       "DARK_MODE": "Dark",
-      "SYSTEM_MODE": "System"
+      "SYSTEM_MODE": "System",
+      "SNOOZE_NOTIFICATION": "Snooze Notification"
     }
   },
   "DASHBOARD_APPS": {

app/javascript/dashboard/i18n/locale/he/helpCenter.json

@@ -324,7 +324,8 @@
         "LAST_EDITED": "עריכה אחרונה"
       },
       "COLUMNS": {
-        "BY": "על ידי"
+        "BY": "על ידי",
+        "AUTHOR_NOT_AVAILABLE": "Author is not available"
       }
     },
     "EDIT_ARTICLE": {