feat: Add native support for CSML in agent_bot API (#4913)

lib/integrations/dialogflow/processor_service.rb

@@ -1,17 +1,6 @@
-class Integrations::Dialogflow::ProcessorService
+class Integrations::Dialogflow::ProcessorService < Integrations::BotProcessorService
   pattr_initialize [:event_name!, :hook!, :event_data!]
 
-  def perform
-    message = event_data[:message]
-    return if message.private?
-    return unless processable_message?(message)
-    return unless message.conversation.pending?
-
-    content = message_content(message)
-    response = get_dialogflow_response(message.conversation.contact_inbox.source_id, content) if content.present?
-    process_response(message, response) if response.present?
-  end
-
   private
 
   def message_content(message)
@@ -23,19 +12,7 @@ class Integrations::Dialogflow::ProcessorService
     message.content
   end
 
-  def processable_message?(message)
-    # TODO: change from reportable and create a dedicated method for this?
-    return unless message.reportable?
-    return if message.outgoing? && !processable_outgoing_message?(message)
-
-    true
-  end
-
-  def processable_outgoing_message?(message)
-    event_name == 'message.updated' && ['input_select'].include?(message.content_type)
-  end
-
-  def get_dialogflow_response(session_id, message)
+  def get_response(session_id, message)
     Google::Cloud::Dialogflow.configure { |config| config.credentials = hook.settings['credentials'] }
     session_client = Google::Cloud::Dialogflow.sessions
     session = session_client.session_path project: hook.settings['project_id'], session: session_id
@@ -72,13 +49,4 @@ class Integrations::Dialogflow::ProcessorService
                                                         inbox_id: conversation.inbox_id
                                                       }))
   end
-
-  def process_action(message, action)
-    case action
-    when 'handoff'
-      message.conversation.open!
-    when 'resolve'
-      message.conversation.resolved!
-    end
-  end
 end