chore: Bring updated translations (#2945)

app/javascript/dashboard/i18n/locale/ar/agentMgmt.json

@@ -91,6 +91,23 @@
     },
     "SEARCH": {
       "NO_RESULTS": "لم يتم العثور على النتائج."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "لا شيء",
+      "TITLE": {
+        "AGENT": "Select agent",
+        "TEAM": "اختيار فريق"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "لم يتم العثور على موظفين",
+          "TEAM": "No teams found"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Search agents",
+          "TEAM": "Search teams"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "أضف سمة",
+      "SUBMIT": "إنشاء",
+      "CANCEL_BUTTON_TEXT": "إلغاء",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "الوصف",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "الرجاء تحديد نوع",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ar/campaign.json

@@ -2,7 +2,10 @@
   "CAMPAIGN": {
     "HEADER": "Campaigns",
     "SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new campaign. You can also edit or delete an existing campaign by clicking on the Edit or Delete button.",
-    "HEADER_BTN_TXT": "Create a campaign",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Create a one off campaign",
+      "ONGOING": "Create a ongoing campaign"
+    },
     "ADD": {
       "TITLE": "Create a campaign",
       "DESC": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations.",
@@ -25,6 +28,11 @@
           "PLACEHOLDER": "Select the customer labels",
           "ERROR": "Audience is required"
         },
+        "INBOX": {
+          "LABEL": "Select Inbox",
+          "PLACEHOLDER": "Select Inbox",
+          "ERROR": "Inbox is required"
+        },
         "MESSAGE": {
           "LABEL": "رسالة",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -80,6 +88,7 @@
       "TABLE_HEADER": {
         "TITLE": "Title",
         "MESSAGE": "رسالة",
+        "INBOX": "صندوق الوارد",
         "STATUS": "الحالة",
         "SENDER": "Sender",
         "URL": "URL",
@@ -88,7 +97,7 @@
         "CREATED_AT": "Created at"
       },
       "BUTTONS": {
-        "ADD": "Add",
+        "ADD": "إضافة",
         "EDIT": "تعديل",
         "DELETE": "حذف"
       },
@@ -101,6 +110,16 @@
       "SENDER": {
         "BOT": "رد آلي"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "One off campaigns",
+      "404": "There are no one off campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an sms inbox and start adding campaigns"
+    },
+    "ONGOING": {
+      "HEADER": "Ongoing campaigns",
+      "404": "There are no ongoing campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an website inbox and start adding campaigns"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ar/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "رد آلي",
+        "TEXT": "معلق",
-        "VALUE": "bot"
+        "VALUE": "معلق"
+      },
+      {
+        "TEXT": "غفوة",
+        "VALUE": "غفوة"
       }
     ],
     "ATTACHMENTS": {
@@ -81,6 +85,6 @@
     "VIEW_TWEET_IN_TWITTER": "عرض التغريدة في تويتر",
     "REPLY_TO_TWEET": "الرد على هذه التغريدة",
     "NO_MESSAGES": "لا توجد رسائل",
-    "NO_CONTENT": "No content available"
+    "NO_CONTENT": "لم يتم العثور على محتوى"
   }
 }

app/javascript/dashboard/i18n/locale/ar/contact.json

@@ -12,24 +12,24 @@
     "INITIATED_FROM": "تم البدء من",
     "INITIATED_AT": "تم البدء في",
     "IP_ADDRESS": "عنوان IP",
-    "NEW_MESSAGE": "New message",
+    "NEW_MESSAGE": "رسالة جديدة",
     "CONVERSATIONS": {
       "NO_RECORDS_FOUND": "لا توجد محادثات سابقة مرتبطة بجهة الاتصال هذه.",
       "TITLE": "المحادثات السابقة"
     },
     "LABELS": {
       "CONTACT": {
-        "TITLE": "Contact Labels",
+        "TITLE": "تصنفيات جهات الاتصال",
-        "ERROR": "Couldn't update labels"
+        "ERROR": "تعذر تحديث التصنيفات"
       },
       "CONVERSATION": {
         "TITLE": "وسوم المحادثة",
-        "ADD_BUTTON": "Add Labels"
+        "ADD_BUTTON": "اضافة تصنيف جديد"
       },
       "LABEL_SELECT": {
-        "TITLE": "Add Labels",
+        "TITLE": "اضافة تصنيف جديد",
-        "PLACEHOLDER": "Search labels",
+        "PLACEHOLDER": "ابحث عن تصنيفات",
-        "NO_RESULT": "No labels found"
+        "NO_RESULT": "لم يتم العثور على تصنيفات"
       }
     },
     "MUTE_CONTACT": "كتم المحادثة",
@@ -71,8 +71,8 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "أدخل رقم الهاتف الخاص بجهة الاتصال",
         "LABEL": "رقم الهاتف",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
+        "HELP": "يجب ان يحتوى رقم الهاتف على كود دولتك تسبقها علامة +\nمثال: +20101243567",
-        "ERROR": "Phone number should be either empty or of E.164 format"
+        "ERROR": "يجب ان تكون خانة رقم الهاتف إما فارغة او مكتملة مع رمز الدولة"
       },
       "LOCATION": {
         "PLACEHOLDER": "أدخل موقع جهة الاتصال",
@@ -106,38 +106,38 @@
     "ERROR_MESSAGE": "حدث خطأ، الرجاء المحاولة مرة أخرى"
   },
   "NEW_CONVERSATION": {
-    "BUTTON_LABEL": "Start conversation",
+    "BUTTON_LABEL": "محادثة جديدة",
     "TITLE": "محادثة جديدة",
-    "DESC": "Start a new conversation by sending a new message.",
+    "DESC": "بدء محادثة جديدة بإرسال رسالة جديدة.",
     "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
     "FORM": {
       "TO": {
-        "LABEL": "To"
+        "LABEL": "إلى"
       },
       "INBOX": {
-        "LABEL": "Inbox",
+        "LABEL": "صندوق الوارد",
-        "ERROR": "Select an inbox"
+        "ERROR": "حدد صندوق الوارد"
       },
       "MESSAGE": {
         "LABEL": "رسالة",
-        "PLACEHOLDER": "Write your message here",
+        "PLACEHOLDER": "اكتب رسالتك هنا",
-        "ERROR": "Message can't be empty"
+        "ERROR": "لا يمكن أن تكون الرسالة فارغة"
       },
-      "SUBMIT": "Send message",
+      "SUBMIT": "إرسال الرسالة",
       "CANCEL": "إلغاء",
-      "SUCCESS_MESSAGE": "Message sent!",
+      "SUCCESS_MESSAGE": "تم إرسال الرسالة!",
-      "ERROR_MESSAGE": "Couldn't send! try again"
+      "ERROR_MESSAGE": "تعذر الإرسال! حاول مرة أخرى"
     }
   },
   "CONTACTS_PAGE": {
     "HEADER": "جهات الاتصال",
-    "FIELDS": "Contact fields",
+    "FIELDS": "تصنفيات جهات الاتصال",
     "SEARCH_BUTTON": "بحث",
     "SEARCH_INPUT_PLACEHOLDER": "بحث عن جهات الاتصال",
     "LIST": {
       "LOADING_MESSAGE": "جاري تحميل جهات الاتصال...",
       "404": "لا توجد جهات اتصال تطابق بحثك 🔍",
-      "NO_CONTACTS": "There are no available contacts",
+      "NO_CONTACTS": "لا توجد جهات اتصال متوفرة",
       "TABLE_HEADER": {
         "NAME": "الاسم",
         "PHONE_NUMBER": "رقم الهاتف",
@@ -154,50 +154,50 @@
   },
   "REMINDER": {
     "ADD_BUTTON": {
-      "BUTTON": "Add",
+      "BUTTON": "إضافة",
-      "TITLE": "Shift + Enter to create a task"
+      "TITLE": "Shift + Enter لإنشاء مهمة"
     },
     "FOOTER": {
-      "DUE_DATE": "Due date",
+      "DUE_DATE": "تاريخ التسليم",
-      "LABEL_TITLE": "Set type"
+      "LABEL_TITLE": "تعيين النوع"
     }
   },
   "NOTES": {
     "HEADER": {
-      "TITLE": "Notes"
+      "TITLE": "ملاحظات"
     },
     "ADD": {
-      "BUTTON": "Add",
+      "BUTTON": "إضافة",
-      "PLACEHOLDER": "Add a note",
+      "PLACEHOLDER": "إضافة ملاحظة",
-      "TITLE": "Shift + Enter to create a note"
+      "TITLE": "Shift + Enter لإنشاء مهمة"
     },
     "FOOTER": {
-      "BUTTON": "View all notes"
+      "BUTTON": "عرض جميع الملاحظات"
     }
   },
   "EVENTS": {
     "HEADER": {
-      "TITLE": "Activities"
+      "TITLE": "الأنشطة"
     },
     "BUTTON": {
-      "PILL_BUTTON_NOTES": "notes",
+      "PILL_BUTTON_NOTES": "ملاحظات",
-      "PILL_BUTTON_EVENTS": "events",
+      "PILL_BUTTON_EVENTS": "الأحداث",
       "PILL_BUTTON_CONVO": "المحادثات"
     }
   },
   "CUSTOM_ATTRIBUTES": {
     "TITLE": "سمات مخصصة",
-    "BUTTON": "Add custom attribute",
+    "BUTTON": "إضافة سمة خاصة",
     "ADD": {
-      "TITLE": "Create custom attribute",
+      "TITLE": "إنشاء سمة خاصة",
-      "DESC": "Add custom information to this contact."
+      "DESC": "أضف معلومات خاصة إلى جهة الاتصال هذه."
     },
     "FORM": {
-      "CREATE": "Add attribute",
+      "CREATE": "أضف سمة",
       "CANCEL": "إلغاء",
       "NAME": {
-        "LABEL": "Custom attribute name",
+        "LABEL": "اسم السمة الخاصة",
-        "PLACEHOLDER": "Eg: shopify id",
+        "PLACEHOLDER": "مثال: shopify id",
         "ERROR": "Invalid custom attribute name"
       },
       "VALUE": {

app/javascript/dashboard/i18n/locale/ar/conversation.json

@@ -9,6 +9,7 @@
     "SEARCH_MESSAGES": "البحث عن رسائل في المحادثات",
     "SEARCH": {
       "TITLE": "البحث في الرسائل",
+      "RESULT_TITLE": "Search Results",
       "LOADING_MESSAGE": "جار تجزئة البيانات...",
       "PLACEHOLDER": "اكتب أي نص للبحث في الرسائل",
       "NO_MATCHING_RESULTS": "لم يتم العثور على النتائج."
@@ -22,7 +23,7 @@
     "24_HOURS_WINDOW": "قيد نافذة الـ 24 ساعة",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "قيد نافذة الـ 24 ساعة",
-    "LAST_INCOMING_TWEET": "أنت ترد على آخر تغريدة واردة",
+    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
     "REPLYING_TO": "أنت ترد على:",
     "REMOVE_SELECTION": "إزالة التحديد",
     "DOWNLOAD": "تنزيل",
@@ -41,7 +42,13 @@
       "DETAILS": "التفاصيل"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Open with bot"
+      "MARK_PENDING": "Mark as pending",
+      "SNOOZE": {
+        "TITLE": "Snooze until",
+        "NEXT_REPLY": "Next reply",
+        "TOMORROW": "غداً",
+        "NEXT_WEEK": "الأسبوع المقبل"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "زر Shift + Enter لإضافة سطر جديد. ابدأ بزر / للاختيار من الردود السريعة.",
@@ -57,13 +64,26 @@
       "TIP_EMOJI_ICON": "إظهار قائمة الرموز التعبيرية",
       "TIP_ATTACH_ICON": "إرفاق الملفات",
       "ENTER_TO_SEND": "زر الإدخل للإرسال",
-      "DRAG_DROP": "Drag and drop here to attach"
+      "DRAG_DROP": "اسحب و أسقط هنا للإرفاق",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "إضافة bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "البريد الإلكتروني مفصولة بفاصلة",
+          "ERROR": "الرجاء إدخال عنوان بريد إلكتروني صحيح"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "البريد الإلكتروني مفصولة بفاصلة",
+          "ERROR": "الرجاء إدخال عنوان بريد إلكتروني صحيح"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "ملاحظة خاصة: مرئية فقط لأعضاء فريق العمل والموظفين",
     "CHANGE_STATUS": "تم تغيير حالة المحادثة",
     "CHANGE_AGENT": "تم تغيير الموظف الذي تم إحالة المحادثة إليه",
     "CHANGE_TEAM": "تم تغيير فريق المحادثة",
-    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_FILE_UPLOAD_SIZE} attachment limit",
+    "FILE_SIZE_LIMIT": "حجم الملف يتجاوز حد الاقصى وهو {MAXIMUM_FILE_UPLOAD_SIZE}",
     "SENT_BY": "أرسلت بواسطة:",
     "ASSIGNMENT": {
       "SELECT_AGENT": "اختر وكيل",
@@ -118,10 +138,16 @@
   },
   "CONVERSATION_SIDEBAR": {
     "ASSIGNEE_LABEL": "الوكيل المكلف",
-    "SELF_ASSIGN": "Assign to me",
+    "SELF_ASSIGN": "إسناد لي",
     "TEAM_LABEL": "العضو المكلف",
     "SELECT": {
       "PLACEHOLDER": "لا شيء"
     }
+  },
+  "EMAIL_HEADER": {
+    "TO": "إلى",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "الموضوع"
   }
 }

app/javascript/dashboard/i18n/locale/ar/inboxMgmt.json

@@ -30,7 +30,7 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "اسم صندوق الوارد لقناة التواصل",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "أدخل اسم صندوق الوارد الخاص بك (مثال: Acme Inc)"
       },
       "WEBSITE_NAME": {
         "LABEL": "اسم الموقع",
@@ -128,11 +128,11 @@
         }
       },
       "SMS": {
-        "TITLE": "SMS Channel via Twilio",
+        "TITLE": "قناة SMS عبر Twilio",
-        "DESC": "Start supporting your customers via SMS with Twilio integration."
+        "DESC": "ابدأ في دعم عملائك عبر الرسائل القصيرة بإستخدام Twilio."
       },
       "WHATSAPP": {
-        "TITLE": "Whatsapp Channel via Twilio",
+        "TITLE": "قناة Whatsapp عبر Twilio",
         "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
       },
       "API_CHANNEL": {
@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "تأكيد الحذف",
         "MESSAGE": "هل أنت متأكد من الحذف ",
@@ -241,7 +242,9 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "تم حذف قناة التواصل بنجاح",
-        "ERROR_MESSAGE": "تعذر حذف قناة التواصل. الرجاء المحاولة مرة أخرى لاحقاً."
+        "ERROR_MESSAGE": "تعذر حذف قناة التواصل. الرجاء المحاولة مرة أخرى لاحقاً.",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
@@ -273,7 +276,11 @@
       "INBOX_UPDATE_SUB_TEXT": "تحديث إعدادات قناة التواصل",
       "AUTO_ASSIGNMENT_SUB_TEXT": "تمكين أو تعطيل الإسناد التلقائي للمحادثات الجديدة إلى الموظفين المضافين إلى قناة التواصل هذه.",
       "HMAC_VERIFICATION": "التحقق من هوية المستخدم",
-      "HMAC_DESCRIPTION": "للتحقق من هوية المستخدمين، يسمح لك SDK بتمرير 'identifier_hash' لكل مستخدم. يمكنك إنشاء HMAC باستخدام 'sha256' مع المفتاح المعروض هنا."
+      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_SUB_TEXT": "بدء إعادة توجيه رسائل البريد الإلكتروني الخاصة بك إلى عنوان البريد الإلكتروني التالي."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "إعادة التصريح",

app/javascript/dashboard/i18n/locale/ar/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/ar/integrationApps.json

@@ -30,7 +30,7 @@
     },
     "LIST": {
       "FETCHING": "Fetching integration hooks",
-      "INBOX": "Inbox",
+      "INBOX": "صندوق الوارد",
       "DELETE": {
         "BUTTON_TEXT": "حذف"
       }

app/javascript/dashboard/i18n/locale/ar/report.json

@@ -49,41 +49,41 @@
       },
       {
         "id": 4,
-        "name": "Last year"
+        "name": "العام الماضي"
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "تحديد نطاق المدة"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "تطبيق",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "اختر نطاق المدة"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
+    "HEADER": "تقارير CSAT",
-    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "NO_RECORDS": "لا توجد ردود متوفرة على الدراسة الاستقصائية CSAT.",
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "جهات الاتصال",
-        "AGENT_NAME": "Assigned agent",
+        "AGENT_NAME": "الوكيل المكلف",
-        "RATING": "Rating",
+        "RATING": "التقييم",
-        "FEEDBACK_TEXT": "Feedback comment"
+        "FEEDBACK_TEXT": "تعليق الملاحظات"
       }
     },
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
+        "LABEL": "إجمالي الردود",
-        "TOOLTIP": "Total number of responses collected"
+        "TOOLTIP": "العدد الإجمالي للردود التي تم جمعها"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
+        "LABEL": "درجة الرضا",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "TOOLTIP": "العدد الإجمالي للردود الإيجابية/ العدد الإجمالي للردود * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
+        "LABEL": "معدل الاستجابة",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "TOOLTIP": "العدد الإجمالي للردود / العدد الإجمالي لرسائل الاستقصاء التي أرسلتها CSAT * 100"
       }
     }
   }

app/javascript/dashboard/i18n/locale/ar/settings.json

@@ -29,8 +29,8 @@
         "TITLE": "الإشعارات الصوتية",
         "NOTE": "تمكين التنبيهات الصوتية في لوحة التحكم للرسائل والمحادثات الجديدة.",
         "NONE": "لا شيء",
-        "ASSIGNED": "Assigned Conversations",
+        "ASSIGNED": "المحادثات المسندة",
-        "ALL_CONVERSATIONS": "All Conversations"
+        "ALL_CONVERSATIONS": "كل المحادثات"
       },
       "EMAIL_NOTIFICATIONS_SECTION": {
         "TITLE": "إشعارات البريد الإلكتروني",
@@ -81,9 +81,9 @@
         "PLACEHOLDER": "الرجاء إدخال عنوان البريد الإلكتروني الخاص بك، سيتم عرضه في المحادثات"
       },
       "CURRENT_PASSWORD": {
-        "LABEL": "Current password",
+        "LABEL": "كلمة المرور الحالية",
-        "ERROR": "Please enter the current password",
+        "ERROR": "الرجاء إدخال كلمة مرور جديدة",
-        "PLACEHOLDER": "Please enter the current password"
+        "PLACEHOLDER": "الرجاء إدخال كلمة مرور جديدة"
       },
       "PASSWORD": {
         "LABEL": "كلمة المرور",
@@ -102,6 +102,7 @@
     "CHANGE_ACCOUNTS": "تبديل الحساب",
     "SELECTOR_SUBTITLE": "اختر حساباً من القائمة التالية",
     "PROFILE_SETTINGS": "إعدادات الملف الشخصي",
+    "KEYBOARD_SHORTCUTS": "اختصارات لوحة المفاتيح",
     "LOGOUT": "تسجيل الخروج"
   },
   "APP_GLOBAL": {
@@ -130,8 +131,8 @@
   "SIDEBAR": {
     "CONVERSATIONS": "المحادثات",
     "REPORTS": "التقارير",
-    "CONTACTS": "جهات الاتصال",
     "SETTINGS": "الإعدادات",
+    "CONTACTS": "جهات الاتصال",
     "HOME": "الرئيسية",
     "AGENTS": "موظف الدعم",
     "INBOXES": "قنوات التواصل",
@@ -139,15 +140,20 @@
     "CANNED_RESPONSES": "الردود السريعة",
     "INTEGRATIONS": "خيارات الربط",
     "ACCOUNT_SETTINGS": "إعدادات الحساب",
-    "APPLICATIONS": "Applications",
+    "APPLICATIONS": "التطبيقات",
     "LABELS": "الوسوم",
+    "ATTRIBUTES": "Attributes",
     "TEAMS": "الفرق",
-    "ALL_CONTACTS": "All Contacts",
+    "ALL_CONTACTS": "جميع جهات الاتصال",
     "TAGGED_WITH": "Tagged with",
-    "REPORTS_OVERVIEW": "Overview",
+    "REPORTS_OVERVIEW": "نظرة عامة",
-    "CSAT": "CSAT"
+    "CSAT": "CSAT",
+    "CAMPAIGNS": "الحملات",
+    "ONGOING": "جارية",
+    "ONE_OFF": "إيقاف واحد"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "أوه! لم نتمكن من العثور على الحساب. الرجاء إنشاء حساب جديد للمتابعة.",
     "NEW_ACCOUNT": "حساب جديد",
     "SELECTOR_SUBTITLE": "إنشاء حساب جديد",
     "API": {
@@ -162,5 +168,30 @@
       },
       "SUBMIT": "إرسال"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "فتح المحادثة",
+      "RESOLVE_AND_NEXT": "حل وانتقل إلى التالي",
+      "NAVIGATE_DROPDOWN": "تصفح العناصر المنسدلة",
+      "RESOLVE_CONVERSATION": "إعادة فتح المحادثة",
+      "GO_TO_CONVERSATION_DASHBOARD": "الذهاب إلى لوحة المحادثة",
+      "ADD_ATTACHMENT": "إضافة مرفقات",
+      "GO_TO_CONTACTS_DASHBOARD": "الذهاب إلى لوحة جهات الاتصال",
+      "TOGGLE_SIDEBAR": "تبديل الشريط الجانبي",
+      "GO_TO_REPORTS_SIDEBAR": "الذهاب إلى شريط التقارير الجانبي",
+      "MOVE_TO_NEXT_TAB": "نقل إلى علامة التبويب التالية في قائمة المحادثات",
+      "GO_TO_SETTINGS": "انتقل إلى الإعدادات",
+      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Toggle Rich Content editor",
+      "SWITCH_TO_REPLY": "Switch to Reply",
+      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/ca/agentMgmt.json

@@ -91,6 +91,23 @@
     },
     "SEARCH": {
       "NO_RESULTS": "No results found."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "None",
+      "TITLE": {
+        "AGENT": "Select agent",
+        "TEAM": "Select team"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "No s'han trobat agents",
+          "TEAM": "No teams found"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Search agents",
+          "TEAM": "Search teams"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "Add attribute",
+      "SUBMIT": "Crear",
+      "CANCEL_BUTTON_TEXT": "Cancel·la",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "Descripció",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Selecciona un tipus",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "No s'ha pogut connectar amb el servidor Woot. Torna-ho a provar més endavant"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/ca/campaign.json

@@ -2,7 +2,10 @@
   "CAMPAIGN": {
     "HEADER": "Campaigns",
     "SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new campaign. You can also edit or delete an existing campaign by clicking on the Edit or Delete button.",
-    "HEADER_BTN_TXT": "Create a campaign",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Create a one off campaign",
+      "ONGOING": "Create a ongoing campaign"
+    },
     "ADD": {
       "TITLE": "Create a campaign",
       "DESC": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations.",
@@ -25,6 +28,11 @@
           "PLACEHOLDER": "Select the customer labels",
           "ERROR": "Audience is required"
         },
+        "INBOX": {
+          "LABEL": "Select Inbox",
+          "PLACEHOLDER": "Select Inbox",
+          "ERROR": "Inbox is required"
+        },
         "MESSAGE": {
           "LABEL": "Missatge",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -80,6 +88,7 @@
       "TABLE_HEADER": {
         "TITLE": "Title",
         "MESSAGE": "Missatge",
+        "INBOX": "Inbox",
         "STATUS": "Estat",
         "SENDER": "Sender",
         "URL": "URL",
@@ -101,6 +110,16 @@
       "SENDER": {
         "BOT": "Bot"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "One off campaigns",
+      "404": "There are no one off campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an sms inbox and start adding campaigns"
+    },
+    "ONGOING": {
+      "HEADER": "Ongoing campaigns",
+      "404": "There are no ongoing campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an website inbox and start adding campaigns"
     }
   }
 }

app/javascript/dashboard/i18n/locale/ca/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "Bot",
+        "TEXT": "Pending",
-        "VALUE": "bot"
+        "VALUE": "pending"
+      },
+      {
+        "TEXT": "Snoozed",
+        "VALUE": "snoozed"
       }
     ],
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/ca/conversation.json

@@ -9,6 +9,7 @@
     "SEARCH_MESSAGES": "Cerca missatges a les converses",
     "SEARCH": {
       "TITLE": "Cerca missatges",
+      "RESULT_TITLE": "Search Results",
       "LOADING_MESSAGE": "S'estan restringint les dades...",
       "PLACEHOLDER": "Escriu qualsevol text per cercar missatges",
       "NO_MATCHING_RESULTS": "No results found."
@@ -22,7 +23,7 @@
     "24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "Restricció de finestra de missatges de 24 hores",
-    "LAST_INCOMING_TWEET": "Estas responent a l'últim tuit entrant",
+    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
     "REPLYING_TO": "Estas responent a:",
     "REMOVE_SELECTION": "Elimina la selecció",
     "DOWNLOAD": "Descarrega",
@@ -41,7 +42,13 @@
       "DETAILS": "detalls"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Open with bot"
+      "MARK_PENDING": "Mark as pending",
+      "SNOOZE": {
+        "TITLE": "Snooze until",
+        "NEXT_REPLY": "Next reply",
+        "TOMORROW": "Tomorrow",
+        "NEXT_WEEK": "Next week"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "Shift + enter per a una línia nova. Comença amb '/' per seleccionar una resposta predeterminada.",
@@ -57,7 +64,20 @@
       "TIP_EMOJI_ICON": "Mostra la selecció d'emoticones",
       "TIP_ATTACH_ICON": "Ajuntar fitxers",
       "ENTER_TO_SEND": "Intro per enviar",
-      "DRAG_DROP": "Drag and drop here to attach"
+      "DRAG_DROP": "Drag and drop here to attach",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "Add bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "Nota privada: Només és visible per tu i el vostre equip",
     "CHANGE_STATUS": "Estat de la conversa canviat",
@@ -123,5 +143,11 @@
     "SELECT": {
       "PLACEHOLDER": "None"
     }
+  },
+  "EMAIL_HEADER": {
+    "TO": "To",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "Subject"
   }
 }

app/javascript/dashboard/i18n/locale/ca/inboxMgmt.json

@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "Suprimeix",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "Confirma esborrat",
         "MESSAGE": "N'estas segur? ",
@@ -241,7 +242,9 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "S'ha suprimit la safata d'entrada correctament",
-        "ERROR_MESSAGE": "No s'ha pogut eliminar la safata d'entrada. Torneu-ho a provar més endavant."
+        "ERROR_MESSAGE": "No s'ha pogut eliminar la safata d'entrada. Torneu-ho a provar més endavant.",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
@@ -273,7 +276,11 @@
       "INBOX_UPDATE_SUB_TEXT": "Actualitza la configuració de la safata d'entrada",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Activa o desactiva l'assignació automàtica d'agents disponibles a les noves converses",
       "HMAC_VERIFICATION": "Validació de la Identitat del Usuari",
-      "HMAC_DESCRIPTION": "Inorder validate the users identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here."
+      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_SUB_TEXT": "Comença a reenviar els teus correus electrònics a la següent adreça electrònica."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reautoritza",

app/javascript/dashboard/i18n/locale/ca/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/ca/settings.json

@@ -102,6 +102,7 @@
     "CHANGE_ACCOUNTS": "Canvia de compte",
     "SELECTOR_SUBTITLE": "Selecciona un compte de la llista següent",
     "PROFILE_SETTINGS": "Configuració del Perfil",
+    "KEYBOARD_SHORTCUTS": "Keyboard Shortcuts",
     "LOGOUT": "Sortir"
   },
   "APP_GLOBAL": {
@@ -130,8 +131,8 @@
   "SIDEBAR": {
     "CONVERSATIONS": "Converses",
     "REPORTS": "Informes",
-    "CONTACTS": "Contactes",
     "SETTINGS": "Configuracions",
+    "CONTACTS": "Contactes",
     "HOME": "Inici",
     "AGENTS": "Agents",
     "INBOXES": "Safates d'entrada",
@@ -141,13 +142,18 @@
     "ACCOUNT_SETTINGS": "Configuració del compte",
     "APPLICATIONS": "Applications",
     "LABELS": "Etiquetes",
+    "ATTRIBUTES": "Attributes",
     "TEAMS": "Equips",
     "ALL_CONTACTS": "All Contacts",
     "TAGGED_WITH": "Tagged with",
     "REPORTS_OVERVIEW": "Overview",
-    "CSAT": "CSAT"
+    "CSAT": "CSAT",
+    "CAMPAIGNS": "Campaigns",
+    "ONGOING": "Ongoing",
+    "ONE_OFF": "One off"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
     "NEW_ACCOUNT": "Compte nou",
     "SELECTOR_SUBTITLE": "Crear un compte nou",
     "API": {
@@ -162,5 +168,30 @@
       },
       "SUBMIT": "Envia"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "Open conversation",
+      "RESOLVE_AND_NEXT": "Resolve and move to next",
+      "NAVIGATE_DROPDOWN": "Navigate dropdown items",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
+      "ADD_ATTACHMENT": "Add Attachment",
+      "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
+      "TOGGLE_SIDEBAR": "Toggle Sidebar",
+      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
+      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
+      "GO_TO_SETTINGS": "Go to Settings",
+      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Toggle Rich Content editor",
+      "SWITCH_TO_REPLY": "Switch to Reply",
+      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/cs/agentMgmt.json

@@ -3,7 +3,7 @@
     "HEADER": "Agenti",
     "HEADER_BTN_TXT": "Přidat agenta",
     "LOADING": "Načítání seznamu agentů",
-    "SIDEBAR_TXT": "<p><b>Agents</b></p> <p> An <b>Agent</b> is a member of your Customer Support team. </p><p> Agents will be able to view and reply to messages from your users. The list shows all agents currently in your account. </p><p> Click on <b>Add Agent</b> to add a new agent. Agent you add will receive an email with a confirmation link to activate their account, after which they can access Chatwoot and respond to messages. </p><p> Access to Chatwoot's features are based on following roles. </p><p> <b>Agent</b> - Agents with this role can only access inboxes, reports and conversations. They can assign conversations to other agents or themselves and resolve conversations.</p><p> <b>Administrator</b> - Administrator will have access to all Chatwoot features enabled for your account, including settings, along with all of a normal agents' privileges.</p>",
+    "SIDEBAR_TXT": "<p><b>Agenti</b></p> <p> <b>Agent</b> je členem vašeho týmu zákaznické podpory. </p><p> Agenti budou moci prohlížet a odpovídat na zprávy od uživatelů. Seznam zobrazuje všechny agenty aktuálně na vašem účtu. </p><p> Pro přidání nového agenta klikněte na <b>Přidat agenta</b>. Přidaný agent obdrží e-mail s potvrzovacím odkazem pro aktivaci jejich účtu, poté bude mít přístup k Chatwoot a bude reagovat na zprávy. </p><p> Přístup k funkcím Chatwootu je založen na následujících rolích. </p><p> <b>Agent</b> - Agent s touto rolí může přistupovat pouze k doručeným zprávám, zprávám a konverzacím. Mohou přiřadit konverzace jiným agentům nebo sobě a řešit konverzace.</p><p> <b>Administrátor</b> - Správce bude mít přístup ke všem funkcím Chatwoot povoleným pro váš účet, včetně nastavení spolu se všemi obvyklými právy agenta.</p>",
     "AGENT_TYPES": {
       "ADMINISTRATOR": "Administrátor",
       "AGENT": "Agent"
@@ -91,6 +91,23 @@
     },
     "SEARCH": {
       "NO_RESULTS": "Žádné výsledky."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "Nic",
+      "TITLE": {
+        "AGENT": "Vybrat agenta",
+        "TEAM": "Vybrat tým"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "Nenalezeni žádní agenti",
+          "TEAM": "Nenalezeny žádné týmy"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Hledat agenty",
+          "TEAM": "Hledat týmy"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "Add attribute",
+      "SUBMIT": "Create",
+      "CANCEL_BUTTON_TEXT": "Zrušit",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "Description",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Please select a type",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "Nelze se připojit k Woot serveru, opakujte akci později"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/cs/campaign.json

@@ -1,8 +1,11 @@
 {
   "CAMPAIGN": {
-    "HEADER": "Campaigns",
+    "HEADER": "Kampaně",
     "SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new campaign. You can also edit or delete an existing campaign by clicking on the Edit or Delete button.",
-    "HEADER_BTN_TXT": "Create a campaign",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Create a one off campaign",
+      "ONGOING": "Create a ongoing campaign"
+    },
     "ADD": {
       "TITLE": "Create a campaign",
       "DESC": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations.",
@@ -25,6 +28,11 @@
           "PLACEHOLDER": "Select the customer labels",
           "ERROR": "Audience is required"
         },
+        "INBOX": {
+          "LABEL": "Select Inbox",
+          "PLACEHOLDER": "Select Inbox",
+          "ERROR": "Inbox is required"
+        },
         "MESSAGE": {
           "LABEL": "Zpráva",
           "PLACEHOLDER": "Please enter the message of campaign",
@@ -80,6 +88,7 @@
       "TABLE_HEADER": {
         "TITLE": "Title",
         "MESSAGE": "Zpráva",
+        "INBOX": "Inbox",
         "STATUS": "Stav",
         "SENDER": "Sender",
         "URL": "URL",
@@ -101,6 +110,16 @@
       "SENDER": {
         "BOT": "Bot"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "One off campaigns",
+      "404": "There are no one off campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an sms inbox and start adding campaigns"
+    },
+    "ONGOING": {
+      "HEADER": "Ongoing campaigns",
+      "404": "There are no ongoing campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an website inbox and start adding campaigns"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "Bot",
+        "TEXT": "Čekající",
-        "VALUE": "bot"
+        "VALUE": "čekající"
+      },
+      {
+        "TEXT": "Odložené",
+        "VALUE": "odložené"
       }
     ],
     "ATTACHMENTS": {
@@ -81,6 +85,6 @@
     "VIEW_TWEET_IN_TWITTER": "Zobrazit tweet na Twitteru",
     "REPLY_TO_TWEET": "Odpovědět na tento tweet",
     "NO_MESSAGES": "Žádné zprávy",
-    "NO_CONTENT": "No content available"
+    "NO_CONTENT": "Žádný obsah k dispozici"
   }
 }

app/javascript/dashboard/i18n/locale/cs/contact.json

@@ -107,7 +107,7 @@
   },
   "NEW_CONVERSATION": {
     "BUTTON_LABEL": "Start conversation",
-    "TITLE": "New conversation",
+    "TITLE": "Nová konverzace",
     "DESC": "Start a new conversation by sending a new message.",
     "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
     "FORM": {

app/javascript/dashboard/i18n/locale/cs/conversation.json

@@ -9,6 +9,7 @@
     "SEARCH_MESSAGES": "Hledat zprávy v konverzacích",
     "SEARCH": {
       "TITLE": "Hledat zprávy",
+      "RESULT_TITLE": "Výsledky hledání",
       "LOADING_MESSAGE": "Načítám data...",
       "PLACEHOLDER": "Zadejte jakýkoli text k hledání",
       "NO_MATCHING_RESULTS": "Žádné výsledky."
@@ -22,16 +23,16 @@
     "24_HOURS_WINDOW": "24 hodinové omezení okna",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 hodinové omezení okna",
-    "LAST_INCOMING_TWEET": "Odpovídáte na poslední příchozí tweet",
+    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
     "REPLYING_TO": "Odpovídáte uživateli:",
     "REMOVE_SELECTION": "Odstranit výběr",
     "DOWNLOAD": "Stáhnout",
     "UPLOADING_ATTACHMENTS": "Nahrávání příloh...",
-    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
+    "SUCCESS_DELETE_MESSAGE": "Zpráva byla úspěšně smazána",
     "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
     "NO_RESPONSE": "Bez odpovědi",
-    "RATING_TITLE": "Rating",
+    "RATING_TITLE": "Hodnocení",
-    "FEEDBACK_TITLE": "Feedback",
+    "FEEDBACK_TITLE": "Zpětná vazba",
     "HEADER": {
       "RESOLVE_ACTION": "Vyřešit",
       "REOPEN_ACTION": "Znovu otevřít",
@@ -41,7 +42,13 @@
       "DETAILS": "Podrobnosti"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Open with bot"
+      "MARK_PENDING": "Mark as pending",
+      "SNOOZE": {
+        "TITLE": "Odložit do",
+        "NEXT_REPLY": "Další odpověď",
+        "TOMORROW": "Zítra",
+        "NEXT_WEEK": "Příští týden"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "Shift + zadejte pro nový řádek. Začněte '/' pro výběr zrušené odpovědi.",
@@ -57,13 +64,26 @@
       "TIP_EMOJI_ICON": "Zobrazit výběr emoji",
       "TIP_ATTACH_ICON": "Přiložit soubory",
       "ENTER_TO_SEND": "Enter to send",
-      "DRAG_DROP": "Drag and drop here to attach"
+      "DRAG_DROP": "Drag and drop here to attach",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "Přidat bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "E-maily oddělené čárkami",
+          "ERROR": "Zadejte prosím platnou e-mailovou adresu"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "E-maily oddělené čárkami",
+          "ERROR": "Zadejte prosím platnou e-mailovou adresu"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "Soukromá poznámka: Viditelné pouze pro vás a váš tým",
     "CHANGE_STATUS": "Stav konverzace byl změněn",
     "CHANGE_AGENT": "Konverzace pověřená osoba změněna",
     "CHANGE_TEAM": "Tým konverzace se změnil",
-    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_FILE_UPLOAD_SIZE} attachment limit",
+    "FILE_SIZE_LIMIT": "Soubor překračuje limit {MAXIMUM_FILE_UPLOAD_SIZE} přílohy",
     "SENT_BY": "Odeslal:",
     "ASSIGNMENT": {
       "SELECT_AGENT": "Vybrat agenta",
@@ -98,11 +118,11 @@
     "READ_LATEST_UPDATES": "Přečtěte si nejnovější aktualizace",
     "ALL_CONVERSATION": {
       "TITLE": "Všechny vaše konverzace na jednom místě",
-      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
+      "DESCRIPTION": "Zobrazit všechny konverzace od zákazníků na jednom nástěnce. Můžete filtrovat konverzace podle příchozího kanálu, popisku a stavu."
     },
     "TEAM_MEMBERS": {
       "TITLE": "Pozvěte své členy týmu",
-      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email address to the agent list.",
+      "DESCRIPTION": "Vzhledem k tomu, že se připravujete na rozhovory se zákazníkem, vdechněte své týmové spolupracovníky, kteří vám pomohou. Můžete pozvat své přátele přidáním jejich e-mailové adresy do seznamu agentů.",
       "NEW_LINK": "Klikněte zde pro pozvání člena týmu"
     },
     "INBOXES": {
@@ -118,10 +138,16 @@
   },
   "CONVERSATION_SIDEBAR": {
     "ASSIGNEE_LABEL": "Přiřazený agent",
-    "SELF_ASSIGN": "Assign to me",
+    "SELF_ASSIGN": "Přiřadit mi",
     "TEAM_LABEL": "Přiřazený tým",
     "SELECT": {
       "PLACEHOLDER": "Nic"
     }
+  },
+  "EMAIL_HEADER": {
+    "TO": "Komu",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "Předmět"
   }
 }

app/javascript/dashboard/i18n/locale/cs/csatMgmt.json

@@ -1,6 +1,6 @@
 {
   "CSAT": {
-    "TITLE": "Rate your conversation",
+    "TITLE": "Ohodnoťte svou konverzaci",
-    "PLACEHOLDER": "Tell us more..."
+    "PLACEHOLDER": "Řekněte nám více..."
   }
 }

app/javascript/dashboard/i18n/locale/cs/generalSettings.json

@@ -43,7 +43,7 @@
         "CUSTOM_EMAIL_DOMAIN_ENABLED": "Nyní můžete přijímat e-maily na vaši vlastní doménu."
       }
     },
-    "UPDATE_CHATWOOT": "An update %{latestChatwootVersion} for Chatwoot is available. Please update your instance."
+    "UPDATE_CHATWOOT": "Je dostupná aktualizace %{latestChatwootVersion} pro Chatwoot. Aktualizujte prosím svou instanci."
   },
   "FORMS": {
     "MULTISELECT": {
@@ -53,11 +53,11 @@
     }
   },
   "NOTIFICATIONS_PAGE": {
-    "HEADER": "Notifications",
+    "HEADER": "Oznámení",
-    "MARK_ALL_DONE": "Mark All Done",
+    "MARK_ALL_DONE": "Označit vše dokončeno",
     "LIST": {
-      "LOADING_MESSAGE": "Loading notifications...",
+      "LOADING_MESSAGE": "Načítání upozornění...",
-      "404": "No Notifications",
+      "404": "Žádná upozornění",
       "TABLE_HEADER": [
         "Název",
         "Telefonní číslo",
@@ -66,10 +66,10 @@
       ]
     },
     "TYPE_LABEL": {
-      "conversation_creation": "New conversation",
+      "conversation_creation": "Nová konverzace",
-      "conversation_assignment": "Conversation Assigned",
+      "conversation_assignment": "Přiřazená konverzace",
-      "assigned_conversation_new_message": "New Message",
+      "assigned_conversation_new_message": "Nová zpráva",
-      "conversation_mention": "Mention"
+      "conversation_mention": "Zmínka"
     }
   }
 }

app/javascript/dashboard/i18n/locale/cs/inboxMgmt.json

@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "Vymazat",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "Potvrdit odstranění",
         "MESSAGE": "Opravdu chcete odstranit ",
@@ -241,14 +242,16 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "Doručená pošta byla úspěšně smazána",
-        "ERROR_MESSAGE": "Nelze odstranit doručenou poštu. Opakujte akci později."
+        "ERROR_MESSAGE": "Nelze odstranit doručenou poštu. Opakujte akci později.",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
       "SETTINGS": "Nastavení",
       "COLLABORATORS": "Spolupracující",
       "CONFIGURATION": "Nastavení",
-      "CAMPAIGN": "Campaigns",
+      "CAMPAIGN": "Kampaně",
       "PRE_CHAT_FORM": "Formulář před chatem",
       "BUSINESS_HOURS": "Pracovní doba"
     },
@@ -273,13 +276,17 @@
       "INBOX_UPDATE_SUB_TEXT": "Aktualizujte nastavení doručené pošty",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Povolit nebo zakázat automatické přiřazování nových konverzací agentům přidaným do této schránky.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder validate the users identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here."
+      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_SUB_TEXT": "Start forwarding your emails to the following email address."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Znovu autorizovat",
       "SUBTITLE": "Your Facebook connection has expired, please reconnect your Facebook page to continue services",
       "MESSAGE_SUCCESS": "Reconnection successful",
-      "MESSAGE_ERROR": "There was an error, please try again"
+      "MESSAGE_ERROR": "Došlo k chybě, zkuste to prosím znovu"
     },
     "PRE_CHAT_FORM": {
       "DESCRIPTION": "Pre chat forms enable you to capture user information before they start conversation with you.",

app/javascript/dashboard/i18n/locale/cs/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/cs/labelsMgmt.json

@@ -1,6 +1,6 @@
 {
   "LABEL_MGMT": {
-    "HEADER": "Labels",
+    "HEADER": "Štítky",
     "HEADER_BTN_TXT": "Add label",
     "LOADING": "Fetching labels",
     "SEARCH_404": "Neexistují žádné položky odpovídající tomuto dotazu",
@@ -43,21 +43,21 @@
       "DESC": "Labels let you group the conversations together.",
       "API": {
         "SUCCESS_MESSAGE": "Label added successfully",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
       }
     },
     "EDIT": {
       "TITLE": "Edit label",
       "API": {
         "SUCCESS_MESSAGE": "Label updated successfully",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "Vymazat",
       "API": {
         "SUCCESS_MESSAGE": "Label deleted successfully",
-        "ERROR_MESSAGE": "There was an error, please try again"
+        "ERROR_MESSAGE": "Došlo k chybě, zkuste to prosím znovu"
       },
       "CONFIRM": {
         "TITLE": "Potvrdit odstranění",

app/javascript/dashboard/i18n/locale/cs/report.json

@@ -68,7 +68,7 @@
       "HEADER": {
         "CONTACT_NAME": "Contact",
         "AGENT_NAME": "Assigned agent",
-        "RATING": "Rating",
+        "RATING": "Hodnocení",
         "FEEDBACK_TEXT": "Feedback comment"
       }
     },

app/javascript/dashboard/i18n/locale/cs/settings.json

@@ -102,6 +102,7 @@
     "CHANGE_ACCOUNTS": "Přepnout účet",
     "SELECTOR_SUBTITLE": "Vyberte účet z následujícího seznamu",
     "PROFILE_SETTINGS": "Nastavení profilu",
+    "KEYBOARD_SHORTCUTS": "Keyboard Shortcuts",
     "LOGOUT": "Odhlásit se"
   },
   "APP_GLOBAL": {
@@ -130,8 +131,8 @@
   "SIDEBAR": {
     "CONVERSATIONS": "Konverzace",
     "REPORTS": "Zprávy",
-    "CONTACTS": "Kontakty",
     "SETTINGS": "Nastavení",
+    "CONTACTS": "Kontakty",
     "HOME": "Domů",
     "AGENTS": "Agenti",
     "INBOXES": "Schránky",
@@ -141,13 +142,18 @@
     "ACCOUNT_SETTINGS": "Nastavení účtu",
     "APPLICATIONS": "Applications",
     "LABELS": "Štítky",
+    "ATTRIBUTES": "Attributes",
     "TEAMS": "Týmy",
     "ALL_CONTACTS": "All Contacts",
     "TAGGED_WITH": "Tagged with",
     "REPORTS_OVERVIEW": "Overview",
-    "CSAT": "CSAT"
+    "CSAT": "CSAT",
+    "CAMPAIGNS": "Kampaně",
+    "ONGOING": "Ongoing",
+    "ONE_OFF": "One off"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
     "NEW_ACCOUNT": "Nový účet",
     "SELECTOR_SUBTITLE": "Vytvořit nový účet",
     "API": {
@@ -162,5 +168,30 @@
       },
       "SUBMIT": "Odeslat"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "Open conversation",
+      "RESOLVE_AND_NEXT": "Resolve and move to next",
+      "NAVIGATE_DROPDOWN": "Navigate dropdown items",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
+      "ADD_ATTACHMENT": "Add Attachment",
+      "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
+      "TOGGLE_SIDEBAR": "Toggle Sidebar",
+      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
+      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
+      "GO_TO_SETTINGS": "Go to Settings",
+      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Toggle Rich Content editor",
+      "SWITCH_TO_REPLY": "Switch to Reply",
+      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/da/agentMgmt.json

@@ -90,7 +90,24 @@
       }
     },
     "SEARCH": {
-      "NO_RESULTS": "No results found."
+      "NO_RESULTS": "Ingen resultater fundet."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "None",
+      "TITLE": {
+        "AGENT": "Select agent",
+        "TEAM": "Select team"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "Ingen agenter fundet",
+          "TEAM": "No teams found"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Search agents",
+          "TEAM": "Search teams"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "Add attribute",
+      "SUBMIT": "Opret",
+      "CANCEL_BUTTON_TEXT": "Annuller",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "Beskrivelse",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Please select a type",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "Kunne ikke oprette forbindelse til Woot Server, Prøv igen senere"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/da/campaign.json

@@ -2,7 +2,10 @@
   "CAMPAIGN": {
     "HEADER": "Campaigns",
     "SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new campaign. You can also edit or delete an existing campaign by clicking on the Edit or Delete button.",
-    "HEADER_BTN_TXT": "Create a campaign",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Create a one off campaign",
+      "ONGOING": "Create a ongoing campaign"
+    },
     "ADD": {
       "TITLE": "Create a campaign",
       "DESC": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations.",
@@ -25,8 +28,13 @@
           "PLACEHOLDER": "Select the customer labels",
           "ERROR": "Audience is required"
         },
+        "INBOX": {
+          "LABEL": "Select Inbox",
+          "PLACEHOLDER": "Select Inbox",
+          "ERROR": "Inbox is required"
+        },
         "MESSAGE": {
-          "LABEL": "Message",
+          "LABEL": "Besked",
           "PLACEHOLDER": "Please enter the message of campaign",
           "ERROR": "Message is required"
         },
@@ -79,7 +87,8 @@
       "404": "There are no campaigns created for this inbox.",
       "TABLE_HEADER": {
         "TITLE": "Title",
-        "MESSAGE": "Message",
+        "MESSAGE": "Besked",
+        "INBOX": "Inbox",
         "STATUS": "Status",
         "SENDER": "Sender",
         "URL": "URL",
@@ -101,6 +110,16 @@
       "SENDER": {
         "BOT": "Bot"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "One off campaigns",
+      "404": "There are no one off campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an sms inbox and start adding campaigns"
+    },
+    "ONGOING": {
+      "HEADER": "Ongoing campaigns",
+      "404": "There are no ongoing campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an website inbox and start adding campaigns"
     }
   }
 }

app/javascript/dashboard/i18n/locale/da/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "Bot",
+        "TEXT": "Pending",
-        "VALUE": "bot"
+        "VALUE": "pending"
+      },
+      {
+        "TEXT": "Snoozed",
+        "VALUE": "snoozed"
       }
     ],
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/da/contact.json

@@ -108,7 +108,7 @@
   "NEW_CONVERSATION": {
     "BUTTON_LABEL": "Start conversation",
     "TITLE": "New conversation",
-    "DESC": "Start a new conversation by sending a new message.",
+    "DESC": "Start en samtale ved at sende en besked.",
     "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
     "FORM": {
       "TO": {
@@ -119,14 +119,14 @@
         "ERROR": "Select an inbox"
       },
       "MESSAGE": {
-        "LABEL": "Message",
+        "LABEL": "Besked",
-        "PLACEHOLDER": "Write your message here",
+        "PLACEHOLDER": "Skriv din besked her",
-        "ERROR": "Message can't be empty"
+        "ERROR": "Beskeden må ikke være tom"
       },
-      "SUBMIT": "Send message",
+      "SUBMIT": "Send besked",
       "CANCEL": "Annuller",
-      "SUCCESS_MESSAGE": "Message sent!",
+      "SUCCESS_MESSAGE": "Besked sendt!",
-      "ERROR_MESSAGE": "Couldn't send! try again"
+      "ERROR_MESSAGE": "Kunne ikke sendes! prøv igen"
     }
   },
   "CONTACTS_PAGE": {

app/javascript/dashboard/i18n/locale/da/conversation.json

@@ -9,6 +9,7 @@
     "SEARCH_MESSAGES": "Søg efter beskeder i samtaler",
     "SEARCH": {
       "TITLE": "Søg efter beskeder",
+      "RESULT_TITLE": "Search Results",
       "LOADING_MESSAGE": "Behandler data...",
       "PLACEHOLDER": "Skriv tekst for at søge i beskeder",
       "NO_MATCHING_RESULTS": "No results found."
@@ -22,7 +23,7 @@
     "24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24 timers beskedvindue begrænsning",
-    "LAST_INCOMING_TWEET": "Du svarer på det sidste indgående tweet",
+    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
     "REPLYING_TO": "Du svarer til:",
     "REMOVE_SELECTION": "Fjern Markering",
     "DOWNLOAD": "Download",
@@ -41,7 +42,13 @@
       "DETAILS": "detaljer"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Open with bot"
+      "MARK_PENDING": "Mark as pending",
+      "SNOOZE": {
+        "TITLE": "Snooze until",
+        "NEXT_REPLY": "Next reply",
+        "TOMORROW": "Tomorrow",
+        "NEXT_WEEK": "Next week"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "Shift + enter for ny linje. Start med '/' for at vælge et standardsvar.",
@@ -57,7 +64,20 @@
       "TIP_EMOJI_ICON": "Show emoji selector",
       "TIP_ATTACH_ICON": "Attach files",
       "ENTER_TO_SEND": "Enter to send",
-      "DRAG_DROP": "Drag and drop here to attach"
+      "DRAG_DROP": "Drag and drop here to attach",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "Add bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "Privat Note: Kun synlig for dig og dit team",
     "CHANGE_STATUS": "Samtalestatus ændret",
@@ -123,5 +143,11 @@
     "SELECT": {
       "PLACEHOLDER": "None"
     }
+  },
+  "EMAIL_HEADER": {
+    "TO": "To",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "Subject"
   }
 }

app/javascript/dashboard/i18n/locale/da/inboxMgmt.json

@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "Slet",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "Bekræft Sletning",
         "MESSAGE": "Er du sikker på du vil slette ",
@@ -241,7 +242,9 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "Indbakken blev slettet",
-        "ERROR_MESSAGE": "Kunne ikke slette indbakken. Prøv igen senere."
+        "ERROR_MESSAGE": "Kunne ikke slette indbakken. Prøv igen senere.",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
@@ -273,7 +276,11 @@
       "INBOX_UPDATE_SUB_TEXT": "Opdater dine indbakkeindstillinger",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Aktiver eller deaktiver automatisk tildeling af nye samtaler til agenter tilføjet til denne indbakke.",
       "HMAC_VERIFICATION": "User Identity Validation",
-      "HMAC_DESCRIPTION": "Inorder validate the users identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here."
+      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_SUB_TEXT": "Begynd at videresende dine e-mails til følgende e-mailadresse."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Genautorisér",
@@ -306,7 +313,7 @@
       "UPDATE": "Update business hours settings",
       "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
       "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for vistors",
-      "UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.",
+      "UNAVAILABLE_MESSAGE_DEFAULT": "Vi er ikke tilgængelige i øjeblikket. Skriv en besked og vi svarer, når vi er tilbage.",
       "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
       "DAY": {
         "ENABLE": "Enable availability for this day",

app/javascript/dashboard/i18n/locale/da/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/da/settings.json

@@ -102,6 +102,7 @@
     "CHANGE_ACCOUNTS": "Skift Konto",
     "SELECTOR_SUBTITLE": "Vælg en konto fra følgende liste",
     "PROFILE_SETTINGS": "Profilindstillinger",
+    "KEYBOARD_SHORTCUTS": "Keyboard Shortcuts",
     "LOGOUT": "Log Ud"
   },
   "APP_GLOBAL": {
@@ -130,8 +131,8 @@
   "SIDEBAR": {
     "CONVERSATIONS": "Samtaler",
     "REPORTS": "Rapporter",
-    "CONTACTS": "Kontakter",
     "SETTINGS": "Indstillinger",
+    "CONTACTS": "Kontakter",
     "HOME": "Hjem",
     "AGENTS": "Agenter",
     "INBOXES": "Indbakker",
@@ -141,13 +142,18 @@
     "ACCOUNT_SETTINGS": "Kontoindstillinger",
     "APPLICATIONS": "Applications",
     "LABELS": "Etiketter",
+    "ATTRIBUTES": "Attributes",
     "TEAMS": "Teams",
     "ALL_CONTACTS": "All Contacts",
     "TAGGED_WITH": "Tagged with",
     "REPORTS_OVERVIEW": "Overview",
-    "CSAT": "CSAT"
+    "CSAT": "CSAT",
+    "CAMPAIGNS": "Campaigns",
+    "ONGOING": "Ongoing",
+    "ONE_OFF": "One off"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
     "NEW_ACCOUNT": "Ny Konto",
     "SELECTOR_SUBTITLE": "Opret en ny konto",
     "API": {
@@ -162,5 +168,30 @@
       },
       "SUBMIT": "Send"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "Open conversation",
+      "RESOLVE_AND_NEXT": "Resolve and move to next",
+      "NAVIGATE_DROPDOWN": "Navigate dropdown items",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
+      "ADD_ATTACHMENT": "Add Attachment",
+      "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
+      "TOGGLE_SIDEBAR": "Toggle Sidebar",
+      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
+      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
+      "GO_TO_SETTINGS": "Go to Settings",
+      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Toggle Rich Content editor",
+      "SWITCH_TO_REPLY": "Switch to Reply",
+      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/de/agentMgmt.json

@@ -91,6 +91,23 @@
     },
     "SEARCH": {
       "NO_RESULTS": "Keine Ergebnisse gefunden."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "Keine",
+      "TITLE": {
+        "AGENT": "Agent auswählen",
+        "TEAM": "Team auswählen"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "Keine Agenten gefunden",
+          "TEAM": "Keine Teams gefunden"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Agenten suchen",
+          "TEAM": "Teams suchen"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "Attribut hinzufügen",
+      "SUBMIT": "Erstellen",
+      "CANCEL_BUTTON_TEXT": "Stornieren",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "Beschreibung",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Please select a type",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "Es konnte keine Verbindung zum Woot Server hergestellt werden. Bitte versuchen Sie es später erneut"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/de/campaign.json

@@ -2,11 +2,14 @@
   "CAMPAIGN": {
     "HEADER": "Kampagnen",
     "SIDEBAR_TXT": "Proaktive Nachrichten erlauben dem Kunden, ausgehende Nachrichten an seine Kontakte zu senden, was weitere Unterhaltungen auslösen würde. Klicke auf <b>Kampagne hinzufügen</b> um eine neue Kampagne zu erstellen. Sie können auch eine bestehende Kampagne bearbeiten oder löschen, indem Sie auf die Schaltfläche Bearbeiten oder Löschen klicken.",
-    "HEADER_BTN_TXT": "Kampagne erstellen",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Eine einmalige Kampagne erstellen",
+      "ONGOING": "Eine laufende Kampagne erstellen"
+    },
     "ADD": {
       "TITLE": "Kampagne erstellen",
       "DESC": "Proaktive Nachrichten erlauben dem Kunden, ausgehende Nachrichten an seine Kontakte zu senden, was weitere Unterhaltungen auslösen würde.",
-      "CANCEL_BUTTON_TEXT": "Stornieren",
+      "CANCEL_BUTTON_TEXT": "Abbrechen",
       "CREATE_BUTTON_TEXT": "Erstellen",
       "FORM": {
         "TITLE": {
@@ -15,15 +18,20 @@
           "ERROR": "Titel ist erforderlich"
         },
         "SCHEDULED_AT": {
-          "LABEL": "Scheduled time",
+          "LABEL": "Geplanter Zeitpunkt",
-          "PLACEHOLDER": "Please select the time",
+          "PLACEHOLDER": "Bitte wählen Sie die Zeit",
-          "CONFIRM": "Confirm",
+          "CONFIRM": "Bestätigen",
-          "ERROR": "Scheduled time is required"
+          "ERROR": "Geplante Zeit ist erforderlich"
         },
         "AUDIENCE": {
-          "LABEL": "Audience",
+          "LABEL": "Zielgruppe",
-          "PLACEHOLDER": "Select the customer labels",
+          "PLACEHOLDER": "Kunden-Labels auswählen",
-          "ERROR": "Audience is required"
+          "ERROR": "Zielgruppe ist erforderlich"
+        },
+        "INBOX": {
+          "LABEL": "Eingang auswählen",
+          "PLACEHOLDER": "Eingang auswählen",
+          "ERROR": "Posteingang ist erforderlich"
         },
         "MESSAGE": {
           "LABEL": "Nachricht",
@@ -80,10 +88,11 @@
       "TABLE_HEADER": {
         "TITLE": "Titel",
         "MESSAGE": "Nachricht",
+        "INBOX": "Posteingang",
         "STATUS": "Status",
         "SENDER": "Absender",
         "URL": "URL",
-        "SCHEDULED_AT": "Scheduled time",
+        "SCHEDULED_AT": "Geplanter Zeitpunkt",
         "TIME_ON_PAGE": "Zeit (Sekunden)",
         "CREATED_AT": "Erstellt am"
       },
@@ -94,13 +103,23 @@
       },
       "STATUS": {
         "ENABLED": "Aktiviert",
-        "DISABLED": "Behindert",
+        "DISABLED": "Inaktiv",
-        "COMPLETED": "Completed",
+        "COMPLETED": "Erledigt",
-        "ACTIVE": "Active"
+        "ACTIVE": "Aktiv"
       },
       "SENDER": {
         "BOT": "Bot"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "Einmalige Kampagne",
+      "404": "Keine einmalige Kampagnen",
+      "INBOXES_NOT_FOUND": "Bitte erstellen Sie einen SMS-Posteingang und fügen Sie Kampagnen hinzu"
+    },
+    "ONGOING": {
+      "HEADER": "Laufende Kampagnen",
+      "404": "Keine laufende Kampagnen",
+      "INBOXES_NOT_FOUND": "Bitte erstellen Sie einen Website-Posteingang und fügen Sie Kampagnen hinzu"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/cannedMgmt.json

@@ -18,7 +18,7 @@
     "ADD": {
       "TITLE": "Vorgefertigte Antwort hinzufügen",
       "DESC": "Gespeicherte Antworten sind gespeicherte Antwortvorlagen, mit denen schnell Antworten auf Konversationen gesendet werden können.",
-      "CANCEL_BUTTON_TEXT": "Stornieren",
+      "CANCEL_BUTTON_TEXT": "Abbrechen",
       "FORM": {
         "SHORT_CODE": {
           "LABEL": "Funktionscode",
@@ -39,7 +39,7 @@
     },
     "EDIT": {
       "TITLE": "Vorgefertigte Antwort bearbeiten",
-      "CANCEL_BUTTON_TEXT": "Stornieren",
+      "CANCEL_BUTTON_TEXT": "Abbrechen",
       "FORM": {
         "SHORT_CODE": {
           "LABEL": "Funktionscode",

app/javascript/dashboard/i18n/locale/de/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "Bot",
+        "TEXT": "Ausstehend",
-        "VALUE": "Bot"
+        "VALUE": "pending"
+      },
+      {
+        "TEXT": "Erinnern",
+        "VALUE": "snoozed"
       }
     ],
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/de/contact.json

@@ -51,8 +51,8 @@
   },
   "CONTACT_FORM": {
     "FORM": {
-      "SUBMIT": "Einreichen",
+      "SUBMIT": "Speichern",
-      "CANCEL": "Stornieren",
+      "CANCEL": "Abbrechen",
       "AVATAR": {
         "LABEL": "Kontaktbild"
       },
@@ -124,14 +124,14 @@
         "ERROR": "Nachricht darf nicht leer sein"
       },
       "SUBMIT": "Nachricht senden",
-      "CANCEL": "Stornieren",
+      "CANCEL": "Abbrechen",
       "SUCCESS_MESSAGE": "Nachricht gesendet!",
       "ERROR_MESSAGE": "Senden fehlgeschlagen! Bitte erneut versuchen"
     }
   },
   "CONTACTS_PAGE": {
     "HEADER": "Kontakte",
-    "FIELDS": "Contact fields",
+    "FIELDS": "Kontakt-Felder",
     "SEARCH_BUTTON": "Suchen",
     "SEARCH_INPUT_PLACEHOLDER": "Suche nach Kontakten",
     "LIST": {
@@ -197,41 +197,41 @@
       "CANCEL": "Stornieren",
       "NAME": {
         "LABEL": "Benutzerdefinierter Attributname",
-        "PLACEHOLDER": "Eg: Shopify Id",
+        "PLACEHOLDER": "Bsp.: Shopify Id",
         "ERROR": "Ungültiger eigener Attributname"
       },
       "VALUE": {
         "LABEL": "Attributwert",
-        "PLACEHOLDER": "Eg: 11901 "
+        "PLACEHOLDER": "Bsp.: 11901 "
       }
     }
   },
   "MERGE_CONTACTS": {
-    "TITLE": "Merge contacts",
+    "TITLE": "Kontakte zusammenführen",
-    "DESCRIPTION": "Merge contact is helpful when you have duplicated entries of the same contact. Merging action takes a primary contact and a child contact. After merging, all details in the primary contact will remain the same. If the primary contact doesn't have a field, then the value from the child contact will be used after merging. If a conflict happens, fields in primary contact will remain unaffected, but fields from secondary will be copied to the custom attributes in the primary contact.",
+    "DESCRIPTION": "Das Zusammenführen von Kontakten ist hilfreich, wenn Sie doppelte Einträge desselben Kontakts haben. Dabei kann ein primärer Kontakt und ein sekundärer Kontakt gewählt werden. Nach dem Zusammenführen bleiben alle Details im primären Kontakt unverändert. Wenn der primäre Kontakt kein Feld hat, wird der Wert des sekondären Kontakts verwendet. Falls ein Konflikt auftritt, bleiben die Felder im primären Kontakt unberührt, aber benutzerdefinierte Attribute vom sekundären Kontakt werden zum primären Kontakt kopiert.",
     "PRIMARY": {
-      "TITLE": "Primary contact"
+      "TITLE": "Hauptkontakt"
     },
     "CHILD": {
-      "TITLE": "Contact to merge",
+      "TITLE": "Kontakt zum Zusammenführen",
-      "PLACEHOLDER": "Choose a contact"
+      "PLACEHOLDER": "Wählen Sie einen Kontakt"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
+      "TITLE": "Zusammenfassung",
-      "DELETE_WARNING": "Contact of <strong>%{childContactName}</strong>will be deleted.",
+      "DELETE_WARNING": "Der Kontakt <strong>%{childContactName}</strong>wird gelöscht.",
-      "ATTRIBUTE_WARNING": "Contact details of <strong>%{childContactName}</strong> will be copied to <strong>%{primaryContactName}</strong>."
+      "ATTRIBUTE_WARNING": "Details von Kontakt <strong>%{childContactName}</strong> wird zu <strong>%{primaryContactName}</strong> kopiert."
     },
     "SEARCH": {
       "ERROR": "ERROR_MESSAGE"
     },
     "FORM": {
-      "SUBMIT": " Merge contacts",
+      "SUBMIT": " Kontakte zusammenführen",
       "CANCEL": "Stornieren",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "Wählen Sie einen Kontakt zum Zusammenführen"
       },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
+      "SUCCESS_MESSAGE": "Kontakt erfolgreich zusammengeführt",
-      "ERROR_MESSAGE": "Could not merge contcts, try again!"
+      "ERROR_MESSAGE": "Kontakte konnten nicht zusammengeführt werden, bitte erneut versuchen!"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/conversation.json

@@ -23,7 +23,7 @@
     "24_HOURS_WINDOW": "24-Stunden-Nachrichtenfenster-Beschränkung",
     "TWILIO_WHATSAPP_CAN_REPLY": "Du kannst auf diese Unterhaltung nur mit einer Vorlagen-Nachricht antworten aufgrund von",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24-Stunden-Nachrichtenfenster-Beschränkung",
-    "LAST_INCOMING_TWEET": "Du antwortest auf den letzten eingehenden Tweet",
+    "SELECT_A_TWEET_TO_REPLY": "Bitte wählen Sie einen Tweet aus, auf den Sie antworten möchten.",
     "REPLYING_TO": "Du antwortest auf:",
     "REMOVE_SELECTION": "Auswahl entfernen",
     "DOWNLOAD": "Herunterladen",
@@ -42,7 +42,13 @@
       "DETAILS": "Einzelheiten"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Mit Bot öffnen"
+      "MARK_PENDING": "Als ausstehend markieren",
+      "SNOOZE": {
+        "TITLE": "Erinnern",
+        "NEXT_REPLY": "Bei Antwort",
+        "TOMORROW": "Morgen",
+        "NEXT_WEEK": "Nächste Woche"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "Umschalt + Eingabetaste für neue Zeile. Beginnen Sie mit '/', um eine vordefinierte Antwort auszuwählen.",
@@ -58,7 +64,20 @@
       "TIP_EMOJI_ICON": "Emoji-Auswahl anzeigen",
       "TIP_ATTACH_ICON": "Dateien anhängen",
       "ENTER_TO_SEND": "Zum senden ENTER drücken",
-      "DRAG_DROP": "Ziehen und Ablegen hierher, um anzuhängen"
+      "DRAG_DROP": "Ziehen und Ablegen hierher, um anzuhängen",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "BCC hinzufügen",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "E-Mails, durch Kommas getrennt",
+          "ERROR": "Bitte geben Sie eine gültige E-Mail-Adresse ein"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "E-Mails, durch Kommas getrennt",
+          "ERROR": "Bitte geben Sie eine gültige E-Mail-Adresse ein"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "Privater Hinweis: Nur für Sie und Ihr Team sichtbar",
     "CHANGE_STATUS": "Gesprächsstatus geändert",
@@ -79,8 +98,8 @@
   "EMAIL_TRANSCRIPT": {
     "TITLE": "Konversations-Transkript senden",
     "DESC": "Kopie des Konversationsprotokolls an die angegebene E-Mail-Adresse senden",
-    "SUBMIT": "Einreichen",
+    "SUBMIT": "Speichern",
-    "CANCEL": "Stornieren",
+    "CANCEL": "Abbrechen",
     "SEND_EMAIL_SUCCESS": "Das Chat-Protokoll wurde erfolgreich gesendet",
     "SEND_EMAIL_ERROR": "Es ist ein Fehler aufgetreten, bitte versuche es erneut",
     "FORM": {
@@ -124,5 +143,11 @@
     "SELECT": {
       "PLACEHOLDER": "Keine"
     }
+  },
+  "EMAIL_HEADER": {
+    "TO": "An",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "Betreff"
   }
 }

app/javascript/dashboard/i18n/locale/de/csatMgmt.json

@@ -1,6 +1,6 @@
 {
   "CSAT": {
-    "TITLE": "Rate your conversation",
+    "TITLE": "Bewerte deine Unterhaltung",
-    "PLACEHOLDER": "Tell us more..."
+    "PLACEHOLDER": "Erzähl uns mehr..."
   }
 }

app/javascript/dashboard/i18n/locale/de/inboxMgmt.json

@@ -83,7 +83,7 @@
           "IN_A_FEW_MINUTES": "Innerhalb weniger Minuten",
           "IN_A_FEW_HOURS": "Innerhalb weniger Stunden",
           "IN_A_DAY": "Innerhalb eines Tages",
-          "HELP_TEXT": "Diese Antwortzeit wird im Live-Chat-Widget angezeigt"
+          "HELP_TEXT": "Die Reaktionszeit wird im Live-Chat-Widget angezeigt"
         },
         "WIDGET_COLOR": {
           "LABEL": "Widget Farbe",
@@ -128,12 +128,12 @@
         }
       },
       "SMS": {
-        "TITLE": "SMS Channel via Twilio",
+        "TITLE": "SMS-Kanal über Twilio",
-        "DESC": "Start supporting your customers via SMS with Twilio integration."
+        "DESC": "Unterstützen Sie Ihre Kunden per SMS mit Twilio-Integration."
       },
       "WHATSAPP": {
-        "TITLE": "Whatsapp Channel via Twilio",
+        "TITLE": "Whatsapp Kanal über Twilio",
-        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+        "DESC": "Unterstützen Sie Ihre Kunden per Whatsapp mit Twilio-Integration."
       },
       "API_CHANNEL": {
         "TITLE": "API-Kanal",
@@ -173,8 +173,8 @@
         "FINISH_MESSAGE": "Starten Sie die Weiterleitung Ihrer E-Mails an die folgende E-Mail-Adresse."
       },
       "AUTH": {
-        "TITLE": "Choose a channel",
+        "TITLE": "Wähle einen Kanal",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot unterstützt Live-Chat-Widget, Facebook-Seite, Twitter-Profil, Whatsapp, E-Mail etc., als Kanäle. Wenn Sie einen eigenen Kanal erstellen möchten, können Sie einen API-Kanals verwenden. Wählen Sie einen Kanal aus den folgenden Optionen aus, um fortzufahren."
       },
       "AGENTS": {
         "TITLE": "Agenten",
@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "Löschen",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "Löschung bestätigen",
         "MESSAGE": "Bist du sicher, das du das löschen möchtest ",
@@ -241,7 +242,9 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "Posteingang erfolgreich gelöscht",
-        "ERROR_MESSAGE": "Posteingang konnte nicht gelöscht werden. Bitte versuchen Sie es später noch einmal."
+        "ERROR_MESSAGE": "Posteingang konnte nicht gelöscht werden. Bitte versuchen Sie es später noch einmal.",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
@@ -273,7 +276,11 @@
       "INBOX_UPDATE_SUB_TEXT": "Posteingangseinstellungen aktualisieren",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Aktivieren oder deaktivieren Sie die automatische Zuweisung verfügbarer Agenten für neue Konversationen",
       "HMAC_VERIFICATION": "Benutzeridentitätsüberprüfung",
-      "HMAC_DESCRIPTION": "Um die Benutzer-Identität zu validieren, kannst du einen `identifier_hash` für jeden Benutzer übergeben. Du kannst den Hash mithilfe des 'sha256' Verfahrens generieren, der notwendige Schlüssel wird hier angezeigt."
+      "HMAC_DESCRIPTION": "Um die Benutzer-Identität zu validieren, kann via SDK einen `identity_hash` für jeden Benutzer übergeben werden. Ein Hash kann mithilfe des SH256-Verfahrens mithilfe des nachfolgenden Schlüssels generiert werden.",
+      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_SUB_TEXT": "Starten Sie die Weiterleitung Ihrer E-Mails an die folgende E-Mail-Adresse."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Neu autorisieren",

app/javascript/dashboard/i18n/locale/de/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/de/labelsMgmt.json

@@ -33,10 +33,10 @@
       "SHOW_ON_SIDEBAR": {
         "LABEL": "Label in der Seitenleiste anzeigen"
       },
-      "EDIT": "Bearbeiten",
+      "EDIT": "Speichern",
       "CREATE": "Erstellen",
       "DELETE": "Löschen",
-      "CANCEL": "Stornieren"
+      "CANCEL": "Abbrechen"
     },
     "ADD": {
       "TITLE": "Label hinzufügen",

app/javascript/dashboard/i18n/locale/de/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Overview",
+    "HEADER": "Übersicht",
     "LOADING_CHART": "Diagrammdaten laden ...",
     "NO_ENOUGH_DATA": "Wir haben nicht genügend Datenpunkte erhalten, um einen Bericht zu erstellen. Bitte versuchen Sie es später erneut.",
     "DOWNLOAD_AGENT_REPORTS": "Agenten-Berichte herunterladen",
@@ -53,37 +53,37 @@
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Benutzerdefinierter Zeitraum"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Übernehmen",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "Zeitraum auswählen"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
+    "HEADER": "CSAT-Berichte",
-    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "NO_RECORDS": "Es sind keine Antworten zu CSAT Umfragen verfügbar.",
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "Kontakt",
-        "AGENT_NAME": "Assigned agent",
+        "AGENT_NAME": "Zugewiesener Agent",
         "RATING": "Bewertung",
-        "FEEDBACK_TEXT": "Feedback comment"
+        "FEEDBACK_TEXT": "Kommentar"
       }
     },
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
+        "LABEL": "Antworten gesamt",
-        "TOOLTIP": "Total number of responses collected"
+        "TOOLTIP": "Anzahl aller gesammelten Antworten"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
+        "LABEL": "Zufriedenheitswert",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "TOOLTIP": "Anzahl der positiven Antworten / Anzahl aller Antworten * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
+        "LABEL": "Antwortrate",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "TOOLTIP": "Anzahl aller Antworten / Anzahl der gesendeten CSAT-Umfrage * 100"
       }
     }
   }

app/javascript/dashboard/i18n/locale/de/settings.json

@@ -98,10 +98,11 @@
     }
   },
   "SIDEBAR_ITEMS": {
-    "CHANGE_AVAILABILITY_STATUS": "Wechseln",
+    "CHANGE_AVAILABILITY_STATUS": "Ändern",
     "CHANGE_ACCOUNTS": "Benutzerkonto wechseln",
     "SELECTOR_SUBTITLE": "Wählen Sie ein Benutzerkonto aus der folgenden Liste",
     "PROFILE_SETTINGS": "Profileinstellungen",
+    "KEYBOARD_SHORTCUTS": "Tastenkombinationen",
     "LOGOUT": "Ausloggen"
   },
   "APP_GLOBAL": {
@@ -118,7 +119,7 @@
       "UPLOADING": "Wird hochgeladen..."
     },
     "FORM_BUBBLE": {
-      "SUBMIT": "Einreichen"
+      "SUBMIT": "Abschicken"
     }
   },
   "CONFIRM_EMAIL": "Überprüft...",
@@ -130,8 +131,8 @@
   "SIDEBAR": {
     "CONVERSATIONS": "Gespräche",
     "REPORTS": "Berichte",
-    "CONTACTS": "Kontakte",
     "SETTINGS": "Einstellungen",
+    "CONTACTS": "Kontakte",
     "HOME": "Hauptseite",
     "AGENTS": "Agenten",
     "INBOXES": "Posteingänge",
@@ -141,13 +142,18 @@
     "ACCOUNT_SETTINGS": "Kontoeinstellungen",
     "APPLICATIONS": "Anwendungen",
     "LABELS": "Labels",
+    "ATTRIBUTES": "Attributes",
     "TEAMS": "Teams",
-    "ALL_CONTACTS": "All Contacts",
+    "ALL_CONTACTS": "Alle Kontakte",
-    "TAGGED_WITH": "Tagged with",
+    "TAGGED_WITH": "Markiert mit",
-    "REPORTS_OVERVIEW": "Overview",
+    "REPORTS_OVERVIEW": "Übersicht",
-    "CSAT": "CSAT"
+    "CSAT": "CSAT",
+    "CAMPAIGNS": "Kampagnen",
+    "ONGOING": "Im Gange",
+    "ONE_OFF": "Einmalig"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "Oh oh! Wir konnten keine Chatwoot-Konten finden. Bitte erstellen Sie ein neues Konto um fortzufahren.",
     "NEW_ACCOUNT": "Neuer Account",
     "SELECTOR_SUBTITLE": "Neuen Account erstellen",
     "API": {
@@ -160,7 +166,32 @@
         "LABEL": "Kontobezeichnung",
         "PLACEHOLDER": "Wayne Enterprises"
       },
-      "SUBMIT": "Einreichen"
+      "SUBMIT": "Abschicken"
+    }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "Unterhaltung öffnen",
+      "RESOLVE_AND_NEXT": "Lösen und zum Nächsten gehen",
+      "NAVIGATE_DROPDOWN": "Dropdown-Elemente navigieren",
+      "RESOLVE_CONVERSATION": "Unterhaltung lösen",
+      "GO_TO_CONVERSATION_DASHBOARD": "Zur Konversationsübersicht",
+      "ADD_ATTACHMENT": "Anhang hinzufügen",
+      "GO_TO_CONTACTS_DASHBOARD": "Zur Kontaktübersicht",
+      "TOGGLE_SIDEBAR": "Seitenleiste umschalten",
+      "GO_TO_REPORTS_SIDEBAR": "Zur Berichtsseitenleiste",
+      "MOVE_TO_NEXT_TAB": "Zum nächsten Tab in der Konversationsliste gehen",
+      "GO_TO_SETTINGS": "Zu den Einstellungen",
+      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Zu privaten Notizen wechseln",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Rich-Content-Editor umschalten",
+      "SWITCH_TO_REPLY": "Zur Antwort wechseln",
+      "TOGGLE_SNOOZE_DROPDOWN": "Schlummer-Dropdown ein-/ausblenden"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
     }
   }
 }

app/javascript/dashboard/i18n/locale/de/teamsSettings.json

@@ -13,15 +13,15 @@
         "DESC": "Fügen Sie Ihrem neuen Team einen Titel und eine Beschreibung hinzu."
       },
       "AGENTS": {
-        "BUTTON_TEXT": "Agenten zu Team hinzufügen",
+        "BUTTON_TEXT": "Agenten zum Team hinzufügen",
-        "TITLE": "Agenten zu Team hinzufügen - %{teamName}",
+        "TITLE": "Agenten zum Team hinzufügen - %{teamName}",
         "DESC": "Fügen Sie Agenten zu Ihrem neu erstellten Team hinzu. So können Sie bei Gesprächen als Team zusammenarbeiten, erhalten Sie Benachrichtigungen über neue Ereignisse in der gleichen Unterhaltung."
       },
       "WIZARD": [
         {
           "title": "Erstellen",
           "route": "settings_team_new",
-          "body": "Erstellen Sie ein neues Team von Agenten."
+          "body": "Erstellen Sie ein neues Team aus Agenten."
         },
         {
           "title": "Agenten hinzufügen",
@@ -43,7 +43,7 @@
       },
       "AGENTS": {
         "BUTTON_TEXT": "Agenten im Team aktualisieren",
-        "TITLE": "Agenten zu Team %{teamName} hinzufügen",
+        "TITLE": "Agenten zum Team %{teamName} hinzufügen",
         "DESC": "Fügen Sie Agenten zu Ihrem neu erstellten Team hinzu. Alle hinzugefügten Agenten werden benachrichtigt, wenn diesem Team eine Unterhaltung zugewiesen wird."
       },
       "WIZARD": [
@@ -58,9 +58,9 @@
           "body": "Verwalten Sie Agenten in Ihrem Team."
         },
         {
-          "title": "Abschließen",
+          "title": "Fertig",
           "route": "settings_teams_edit_finish",
-          "body": "Sie sind bereit zu gehen!"
+          "body": "Geschafft!"
         }
       ]
     },
@@ -73,14 +73,14 @@
       "BUTTON_TEXT": "Agenten hinzufügen",
       "ADD_AGENTS": "Agenten zu Ihrem Team hinzufügen...",
       "SELECT": "auswählen",
-      "SELECT_ALL": "alle Agenten auswählen",
+      "SELECT_ALL": "Alle Agenten auswählen",
       "SELECTED_COUNT": "%{selected} von %{total} Agenten ausgewählt."
     },
     "ADD": {
-      "TITLE": "Agenten zu Team %{teamName} hinzufügen",
+      "TITLE": "Agenten zum Team %{teamName} hinzufügen",
       "DESC": "Fügen Sie Agenten zu Ihrem neu erstellten Team hinzu. So können Sie bei Gesprächen als Team zusammenarbeiten und erhalten Benachrichtigungen über neue Ereignisse in der gleichen Unterhaltung.",
       "SELECT": "auswählen",
-      "SELECT_ALL": "alle Agenten auswählen",
+      "SELECT_ALL": "Alle Agenten auswählen",
       "SELECTED_COUNT": "%{selected} von %{total} Agenten ausgewählt.",
       "BUTTON_TEXT": "Agenten hinzufügen",
       "AGENT_VALIDATION_ERROR": "Mindestens einen Agenten auswählen."
@@ -88,7 +88,7 @@
     "FINISH": {
       "TITLE": "Ihr Team ist bereit!",
       "MESSAGE": "Sie können jetzt als Team an Gesprächen zusammenarbeiten. Viel Spaß beim Unterstützen ",
-      "BUTTON_TEXT": "Abschließen"
+      "BUTTON_TEXT": "Fertig"
     },
     "DELETE": {
       "BUTTON_TEXT": "Löschen",
@@ -101,10 +101,10 @@
         "PLACE_HOLDER": "Bitte geben Sie {teamName} zur Bestätigung ein",
         "MESSAGE": "Das Löschen des Teams wird die Teamzuordnung aus den Gesprächen entfernen, die diesem Team zugewiesen wurden.",
         "YES": "Löschen ",
-        "NO": "Stornieren"
+        "NO": "Abbrechen"
       }
     },
-    "SETTINGS": "die Einstellungen",
+    "SETTINGS": "Einstellungen",
     "FORM": {
       "UPDATE": "Team aktualisieren",
       "CREATE": "Team erstellen",
@@ -117,7 +117,7 @@
         "PLACEHOLDER": "Kurze Beschreibung zu diesem Team."
       },
       "AUTO_ASSIGN": {
-        "LABEL": "Erlaube die automatische Zuweisung für dieses Team."
+        "LABEL": "Automatische Zuweisung in diesem Team aktivieren."
       },
       "SUBMIT_CREATE": "Neues Team erstellen"
     }

app/javascript/dashboard/i18n/locale/el/agentMgmt.json

@@ -91,6 +91,23 @@
     },
     "SEARCH": {
       "NO_RESULTS": "Δεν βρέθηκαν αποτελέσματα."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "Κανένα",
+      "TITLE": {
+        "AGENT": "Επιλογή πράκτορα",
+        "TEAM": "Επιλογή ομάδας"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "Δεν βρέθηκαν Πράκτορες",
+          "TEAM": "Δεν βρέθηκαν ομάδες"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Αναζήτηση πράκτορων",
+          "TEAM": "Αναζήτηση ομάδων"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "Προσθήκη ιδιότητας",
+      "SUBMIT": "Δημιουργία",
+      "CANCEL_BUTTON_TEXT": "Άκυρο",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "Περιγραφή",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Παρακαλώ επιλέξτε ρόλο",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "Αδυναμία σύνδεσης με τον Woot Server, Παρακαλώ προσπαθήστε αργότερα"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/el/campaign.json

@@ -2,7 +2,10 @@
   "CAMPAIGN": {
     "HEADER": "Καμπάνιες",
     "SIDEBAR_TXT": "Τα προληπτικά μηνύματα επιτρέπουν την αποστολή εξερχόμενων μηνυμάτων στις επαφές, που θα ενεργοποιούν περισσότερες συνομιλίες. Κάντε κλικ στο <b>Προσθήκη Καμπάνιας</b> για να δημιουργήσετε μια νέα καμπάνια. Μπορείτε επίσης να επεξεργαστείτε ή να διαγράψετε μια ήδη υπάρχουσα καμπάνια κάνοντας κλικ στο κουμπί Επεξεργασία ή Διαγραφή.",
-    "HEADER_BTN_TXT": "Δημιουργία Καμπάνιας",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Δημιουργήστε μία ανενεργή καμπάνια",
+      "ONGOING": "Δημιουργήστε μια εν εξελίξει καμπάνια"
+    },
     "ADD": {
       "TITLE": "Δημιουργία Καμπάνιας",
       "DESC": "Τα προληπτικά μηνύματα επιτρέπουν την αποστολή εξερχόμενων μηνυμάτων στις επαφές, που θα ενεργοποιούν περισσότερες συνομιλίες.",
@@ -15,15 +18,20 @@
           "ERROR": "Ο τίτλος είναι απαραίτητος"
         },
         "SCHEDULED_AT": {
-          "LABEL": "Scheduled time",
+          "LABEL": "Προγραμματισμένη ώρα",
-          "PLACEHOLDER": "Please select the time",
+          "PLACEHOLDER": "Παρακαλώ επιλέξτε την ώρα",
-          "CONFIRM": "Confirm",
+          "CONFIRM": "Επιβεβαίωση",
-          "ERROR": "Scheduled time is required"
+          "ERROR": "Απαιτείται η προγραμματισμένη ώρα"
         },
         "AUDIENCE": {
-          "LABEL": "Audience",
+          "LABEL": "Ακροατήριο",
-          "PLACEHOLDER": "Select the customer labels",
+          "PLACEHOLDER": "Επιλέξτε τις ετικέτες του πελάτη",
-          "ERROR": "Audience is required"
+          "ERROR": "Το ακροατήριο απαιτείται"
+        },
+        "INBOX": {
+          "LABEL": "Επιλογή Εισερχομένων",
+          "PLACEHOLDER": "Επιλογή Εισερχομένων",
+          "ERROR": "Το κιβώτιο εισερχομένων είναι απαραίτητο"
         },
         "MESSAGE": {
           "LABEL": "Μήνυμα",
@@ -80,10 +88,11 @@
       "TABLE_HEADER": {
         "TITLE": "Τίτλος",
         "MESSAGE": "Μήνυμα",
+        "INBOX": "Εισερχόμενα",
         "STATUS": "Κατάσταση",
         "SENDER": "Αποστολέας",
         "URL": "URL",
-        "SCHEDULED_AT": "Scheduled time",
+        "SCHEDULED_AT": "Προγραμματισμένη ώρα",
         "TIME_ON_PAGE": "Χρόνος (δευτερόλεπτα)",
         "CREATED_AT": "Δημιουργήθηκε στις"
       },
@@ -95,12 +104,22 @@
       "STATUS": {
         "ENABLED": "Ενεργό",
         "DISABLED": "Ανενεργό",
-        "COMPLETED": "Completed",
+        "COMPLETED": "Ολοκληρώθηκε",
-        "ACTIVE": "Active"
+        "ACTIVE": "Ενεργή"
       },
       "SENDER": {
         "BOT": "Bot"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "One off campaigns",
+      "404": "Δεν υπάρχει καμία από τις εκστρατείες (no one) που δημιουργήθηκαν",
+      "INBOXES_NOT_FOUND": "Παρακαλούμε δημιουργήστε ένα κιβώτιο εισερχόμενων sms και αρχίστε να προσθέτετε καμπάνιες"
+    },
+    "ONGOING": {
+      "HEADER": "Σε εξέλιξη καμπάνιες",
+      "404": "Δεν υπάρχουν εν εξελίξει καμπάνιες που δημιουργήθηκαν",
+      "INBOXES_NOT_FOUND": "Παρακαλούμε δημιουργήστε ένα κιβώτιο εισερχομένων ιστοσελίδας και αρχίστε να προσθέτετε καμπάνιες"
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "Bot",
+        "TEXT": "Εκκρεμεί",
-        "VALUE": "bot"
+        "VALUE": "εκκρεμεί"
+      },
+      {
+        "TEXT": "Αναβολή",
+        "VALUE": "αναβολή"
       }
     ],
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/el/contact.json

@@ -131,13 +131,13 @@
   },
   "CONTACTS_PAGE": {
     "HEADER": "Επαφές",
-    "FIELDS": "Contact fields",
+    "FIELDS": "Πεδία επαφής",
     "SEARCH_BUTTON": "Αναζήτηση",
     "SEARCH_INPUT_PLACEHOLDER": "Αναζήτηση Επαφών",
     "LIST": {
       "LOADING_MESSAGE": "Φόρτωση επαφών...",
       "404": "Δεν υπάρχουν επαφές που να αντιστοιχούν με την αναζήτησή σας 🔍",
-      "NO_CONTACTS": "There are no available contacts",
+      "NO_CONTACTS": "Δεν υπάρχουν διαθέσιμες επαφές",
       "TABLE_HEADER": {
         "NAME": "Όνομα",
         "PHONE_NUMBER": "Αριθμός Τηλεφώνου",
@@ -207,31 +207,31 @@
     }
   },
   "MERGE_CONTACTS": {
-    "TITLE": "Merge contacts",
+    "TITLE": "Συγχώνευση επαφών",
-    "DESCRIPTION": "Merge contact is helpful when you have duplicated entries of the same contact. Merging action takes a primary contact and a child contact. After merging, all details in the primary contact will remain the same. If the primary contact doesn't have a field, then the value from the child contact will be used after merging. If a conflict happens, fields in primary contact will remain unaffected, but fields from secondary will be copied to the custom attributes in the primary contact.",
+    "DESCRIPTION": "Η συγχώνευση επαφών είναι χρήσιμη όταν έχετε διπλότυπες καταχωρήσεις της ίδιας επαφής. Η ενέργεια συγχώνευσης κάνει μια κύρια επαφή και μια επαφή δευτερεύουσα. Μετά τη συγχώνευση, όλα τα στοιχεία στην κύρια επαφή θα παραμείνουν τα ίδια. Αν η κύρια επαφή δεν έχει πεδίο, τότε η τιμή από την δευτερεύουσα επαφή παιδιού θα χρησιμοποιηθεί στη συγχώνευση. Αν συμβεί μια σύγκρουση, τα πεδία της κύριας επαφής θα παραμείνουν ανεπηρέαστα, αλλά τα πεδία της δευτερεύουσας θα αντιγραφούν στις προσαρμοσμένες ιδιότητες της κύρια επαφής.",
     "PRIMARY": {
-      "TITLE": "Primary contact"
+      "TITLE": "Κύρια επαφή"
     },
     "CHILD": {
-      "TITLE": "Contact to merge",
+      "TITLE": "Επαφή για συγχώνευση",
-      "PLACEHOLDER": "Choose a contact"
+      "PLACEHOLDER": "Επιλογή επαφής"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
+      "TITLE": "Σύνοψη",
-      "DELETE_WARNING": "Contact of <strong>%{childContactName}</strong>will be deleted.",
+      "DELETE_WARNING": "Η επαφή του <strong>%{childContactName}</strong>θα διαγραφεί.",
-      "ATTRIBUTE_WARNING": "Contact details of <strong>%{childContactName}</strong> will be copied to <strong>%{primaryContactName}</strong>."
+      "ATTRIBUTE_WARNING": "Τα στοιχεία επικοινωνίας του <strong>%{childContactName}</strong> θα αντιγραφούν στο <strong>%{primaryContactName}</strong>."
     },
     "SEARCH": {
       "ERROR": "ERROR_MESSAGE"
     },
     "FORM": {
-      "SUBMIT": " Merge contacts",
+      "SUBMIT": " Συγχώνευση επαφών",
       "CANCEL": "Άκυρο",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "Επιλέξτε μια θυγατρική επαφή για συγχώνευση"
       },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
+      "SUCCESS_MESSAGE": "Η επαφή συγχωνεύθηκε επιτυχώς",
-      "ERROR_MESSAGE": "Could not merge contcts, try again!"
+      "ERROR_MESSAGE": "Αδυναμία συγχώνευσης των επαφών, προσπαθήστε ξανά!"
     }
   }
 }

app/javascript/dashboard/i18n/locale/el/conversation.json

@@ -9,6 +9,7 @@
     "SEARCH_MESSAGES": "Αναζήτηση μηνυμάτων στις συνομιλίες",
     "SEARCH": {
       "TITLE": "Αναζήτηση μηνυμάτων",
+      "RESULT_TITLE": "Αποτελέσματα Αναζήτησης",
       "LOADING_MESSAGE": "Σύμπτυξη δεδομένων...",
       "PLACEHOLDER": "Εισάγετε κείμενο για αναζήτηση μηνυμάτων",
       "NO_MATCHING_RESULTS": "Δεν βρέθηκαν αποτελέσματα."
@@ -22,16 +23,16 @@
     "24_HOURS_WINDOW": "του περιορισμού των 24 ωρών",
     "TWILIO_WHATSAPP_CAN_REPLY": "Μπορείτε να απαντήσετε μόνο σε αυτή τη συνομιλία χρησιμοποιώντας ένα πρότυπο μήνυμα επειδή",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "του περιορισμού των 24 ωρών",
-    "LAST_INCOMING_TWEET": "Απαντάτε στο τελευταίο εισερχόμενο tweet",
+    "SELECT_A_TWEET_TO_REPLY": "Παρακαλώ επιλέξτε ένα tweet για να απαντήσετε.",
     "REPLYING_TO": "Απαντάτε στο:",
     "REMOVE_SELECTION": "Διαγραφή Επιλογής",
     "DOWNLOAD": "Κατέβασμα",
     "UPLOADING_ATTACHMENTS": "Ανέβασμα επισυναπτόμενων...",
-    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
+    "SUCCESS_DELETE_MESSAGE": "Το μήνυμα διαγράφηκε επιτυχώς",
-    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
+    "FAIL_DELETE_MESSSAGE": "Δεν ήταν δυνατή η διαγραφή μηνύματος! Προσπαθήστε ξανά",
     "NO_RESPONSE": "Καμία ανταπόκριση",
-    "RATING_TITLE": "Rating",
+    "RATING_TITLE": "Αξιολόγηση",
-    "FEEDBACK_TITLE": "Feedback",
+    "FEEDBACK_TITLE": "Ανατροφοδότηση",
     "HEADER": {
       "RESOLVE_ACTION": "Επίλυση",
       "REOPEN_ACTION": "Επαναφορά",
@@ -41,7 +42,13 @@
       "DETAILS": "Λεπτομέρειες"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Άνοιγμα με bot"
+      "MARK_PENDING": "Σήμανση ως εκκρεμής",
+      "SNOOZE": {
+        "TITLE": "Αναβολή έως",
+        "NEXT_REPLY": "Επόμενη απάντηση",
+        "TOMORROW": "Αύριο",
+        "NEXT_WEEK": "Επόμενη εβδομάδα"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "Shift + enter για νέα γραμμή. Ξεκινήστε με '/' για να επιλέξτε Τυποποιημένη Απάντηση.",
@@ -57,7 +64,20 @@
       "TIP_EMOJI_ICON": "Προβολή επιλογέα emoji",
       "TIP_ATTACH_ICON": "Επισύναψη αρχείων",
       "ENTER_TO_SEND": "Εισαγωγή για αποστολή",
-      "DRAG_DROP": "Drag and drop here to attach"
+      "DRAG_DROP": "Σύρετε και αφήστε εδώ για επισύναψη",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "Προσθήκη bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "Emails διαχωρισμένα με κόμματα",
+          "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διεύθυνση email"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "Emails διαχωρισμένα με κόμματα",
+          "ERROR": "Παρακαλώ εισάγετε μια έγκυρη διεύθυνση email"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "Ιδιωτική Σημείωση: Ορατή μόνο σε σας και την ομάδα σας",
     "CHANGE_STATUS": "Η κατάσταση της συνομιλίας άλλαξε",
@@ -123,5 +143,11 @@
     "SELECT": {
       "PLACEHOLDER": "Κανένα"
     }
+  },
+  "EMAIL_HEADER": {
+    "TO": "Προς",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "Θέμα"
   }
 }

app/javascript/dashboard/i18n/locale/el/csatMgmt.json

@@ -1,6 +1,6 @@
 {
   "CSAT": {
-    "TITLE": "Rate your conversation",
+    "TITLE": "Αξιολογήστε τη συνομιλία σας",
-    "PLACEHOLDER": "Tell us more..."
+    "PLACEHOLDER": "Πείτε μας περισσότερα..."
   }
 }

app/javascript/dashboard/i18n/locale/el/inboxMgmt.json

@@ -128,12 +128,12 @@
         }
       },
       "SMS": {
-        "TITLE": "SMS Channel via Twilio",
+        "TITLE": "SMS κανάλι μέσω Twilio",
-        "DESC": "Start supporting your customers via SMS with Twilio integration."
+        "DESC": "Ξεκινήστε να υποστηρίζετε τους πελάτες σας μέσω SMS με την ενσωμάτωση Twilio."
       },
       "WHATSAPP": {
-        "TITLE": "Whatsapp Channel via Twilio",
+        "TITLE": "Whatsapp κανάλι μέσω Twilio",
-        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+        "DESC": "Ξεκινήστε να υποστηρίζετε τους πελάτες σας μέσω Whatsapp με την ενσωμάτωση Twilio."
       },
       "API_CHANNEL": {
         "TITLE": "Κανάλι API",
@@ -173,8 +173,8 @@
         "FINISH_MESSAGE": "Προώθηση των email σας στην ακόλουθη διεύθυνση email."
       },
       "AUTH": {
-        "TITLE": "Choose a channel",
+        "TITLE": "Επιλογή Καναλιού",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "Chatwoot υποστηρίζει widget live-chat, σελίδα Facebook, προφίλ Twitter, Whatsapp, Email κλπ., ως κανάλια. Αν θέλετε να δημιουργήσετε ένα προσαρμοσμένο κανάλι, μπορείτε να το δημιουργήσετε χρησιμοποιώντας το κανάλι API. Επιλέξτε ένα κανάλι από τις παρακάτω επιλογές για να συνεχίσετε."
       },
       "AGENTS": {
         "TITLE": "Πράκτορες",
@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "Διαγραφή",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "Επιβεβαίωση Διαγραφής",
         "MESSAGE": "Είσαστε σίγουρος για την διαγραφή ",
@@ -241,7 +242,9 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "Το κιβώτιο διαγράφηκε επιτυχώς",
-        "ERROR_MESSAGE": "Αδυναμία διαγραφής του κιβωτίου. Παρακαλώ προσπαθήστε αργότερα."
+        "ERROR_MESSAGE": "Αδυναμία διαγραφής του κιβωτίου. Παρακαλώ προσπαθήστε αργότερα.",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
@@ -267,13 +270,17 @@
       "ENABLE_EMAIL_COLLECT_BOX": "Ενεργοποιήσετε το πλαίσιο συλλογής email",
       "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Ενεργοποίηση ή απενεργοποίηση του πλαισίου συλλογής μηνυμάτων ηλεκτρονικού ταχυδρομείου στη νέα συνομιλία",
       "AUTO_ASSIGNMENT": "Επιτρέπεται η αυτόματη αντιστοίχιση",
-      "ENABLE_CSAT": "Enable CSAT",
+      "ENABLE_CSAT": "Ενεργοποίηση CSAT",
-      "ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
+      "ENABLE_CSAT_SUB_TEXT": "Ενεργοποίηση/Απενεργοποίηση της έρευνας CSAT (ικανοποίηση πελατών) μετά την επίλυση μιας συνομιλίας",
       "INBOX_UPDATE_TITLE": "Ρυθμίσεις Κιβωτίου",
       "INBOX_UPDATE_SUB_TEXT": "Ενημερώστε τις ρυθμίσεις του κιβωτίου σας",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Ενεργοποιήστε ή απενεργοποιήστε την αυτόματη αντιστοίχιση των νέων συζητήσεων στους πράκτορες αυτού του κιβωτίου.",
       "HMAC_VERIFICATION": "Επικύρωση Ταυτότητας Χρήστη",
-      "HMAC_DESCRIPTION": "Για λόγους επικύρωσης της ταυτότητας των χρηστών, το SDK σας επιτρέπει να περάσετε ένα `identifier_hash` για κάθε χρήστη. Μπορείτε να δημιουργήσετε HMAC χρησιμοποιώντας το 'sha256' με το κλειδί που εμφανίζεται εδώ."
+      "HMAC_DESCRIPTION": "Για λόγους επικύρωσης της ταυτότητας των χρηστών, το SDK σας επιτρέπει να περάσετε ένα `identity_hash` για κάθε χρήστη. Μπορείτε να δημιουργήσετε HMAC χρησιμοποιώντας το 'sha256' με το κλειδί που εμφανίζεται εδώ.",
+      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_SUB_TEXT": "Προώθηση των email σας στην ακόλουθη διεύθυνση email."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Εκ νέου εξουσιοδότηση",

app/javascript/dashboard/i18n/locale/el/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/el/integrations.json

@@ -68,8 +68,8 @@
     },
     "SLACK": {
       "HELP_TEXT": {
-        "TITLE": "Using Slack Integration",
+        "TITLE": "Χρήση Slack Integration",
-        "BODY": "<br/><p>Chatwoot will now sync all the incoming conversations into the <b><i>customer-conversations</i></b> channel inside your slack workplace.</p><p>Replying to a conversation thread in <b><i>customer-conversations</i></b> slack channel will create a response back to the customer through chatwoot.</p><p>Start the replies with <b><i>note:</i></b> to create private notes instead of replies.</p><p>If the replier on slack has an agent profile in chatwoot under the same email, the replies will be associated accordingly.</p><p>When the replier doesn't have an associated agent profile, the replies will be made from the bot profile.</p>"
+        "BODY": "<br/><p>Το Chatwoot θα συγχρονίσει τώρα όλες τις εισερχόμενες συνομιλίες στο κανάλι <b><i>πελατών-συνομιλιών</i></b> μέσα στο slack χώρο εργασίας σας.</p><p>Απάντηση σε μια συνομιλία από <b><i>συνομιλίες πελατών</i></b> το κανάλι slack θα δημιουργήσει μια απάντηση για στον πελάτη μέσω chatwoot.</p><p>Ξεκινήστε τις απαντήσεις με το <b><i>note:</i></b> για να δημιουργήσετε ιδιωτικές σημειώσεις αντί για απαντήσεις.</p><p>Αν ο χρήστης στο slack έχει προφίλ πράκτορα στο chatwoot με το ίδιο email, οι απαντήσεις θα συσχετιστούν ανάλογα.</p><p>Εφόσον δεν έχει προφίλ συνδεδεμένου πράκτορα, οι απαντήσεις θα γίνουν από το προφίλ bot.</p>"
       }
     },
     "DELETE": {

app/javascript/dashboard/i18n/locale/el/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Overview",
+    "HEADER": "Επισκόπηση",
     "LOADING_CHART": "Φόρτωση δεδομένων γραφήματος...",
     "NO_ENOUGH_DATA": "Δεν έχουν ληφθεί αρκετά σημεία δεδομένων για την δημιουργία της αναφοράς, Παρακαλώ προσπαθήστε αργότερα.",
     "DOWNLOAD_AGENT_REPORTS": "Κατέβασμα αναφορών πράκτορα",
@@ -53,37 +53,37 @@
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "Προσαρμοσμένο εύρος ημερομηνιών"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "Εφαρμογή",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "Επιλέξτε εύρος ημερομηνιών"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
+    "HEADER": "Αναφορές CSAT",
-    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "NO_RECORDS": "Δεν υπάρχουν διαθέσιμες απαντήσεις ερευνών CSAT.",
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "Επαφές",
-        "AGENT_NAME": "Assigned agent",
+        "AGENT_NAME": "Αντιστοιχισμένος πράκτορας",
-        "RATING": "Rating",
+        "RATING": "Αξιολόγηση",
-        "FEEDBACK_TEXT": "Feedback comment"
+        "FEEDBACK_TEXT": "Σχόλιο ανατροφοδότησης"
       }
     },
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
+        "LABEL": "Συνολικές απαντήσεις",
-        "TOOLTIP": "Total number of responses collected"
+        "TOOLTIP": "Συνολικός αριθμός απαντήσεων"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
+        "LABEL": "Βαθμός ικανοποίησης",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "TOOLTIP": "Συνολικός αριθμός θετικών αποκρίσεων / Συνολικός αριθμός ανταποκρίσεων * 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
+        "LABEL": "Ποσοστό ανταπόκρισης",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "TOOLTIP": "Συνολικός αριθμός απαντήσεων / Συνολικός αριθμός μηνυμάτων έρευνας CSAT * 100"
       }
     }
   }

app/javascript/dashboard/i18n/locale/el/settings.json

@@ -29,8 +29,8 @@
         "TITLE": "Ειδοποιήσεις Ήχου",
         "NOTE": "Ενεργοποίηση ηχητικών ειδοποιήσεων για νέα μηνύματα και συνομιλίες.",
         "NONE": "Κανένα",
-        "ASSIGNED": "Assigned Conversations",
+        "ASSIGNED": "Ανατεθειμένες Συνομιλίες",
-        "ALL_CONVERSATIONS": "All Conversations"
+        "ALL_CONVERSATIONS": "Όλες Οι Συνομιλίες"
       },
       "EMAIL_NOTIFICATIONS_SECTION": {
         "TITLE": "Ειδοποιήσεις Email",
@@ -102,6 +102,7 @@
     "CHANGE_ACCOUNTS": "Αλλαγή Λογαριασμού",
     "SELECTOR_SUBTITLE": "Επιλέξτε ένα λογαριασμό από την Λίστα",
     "PROFILE_SETTINGS": "Ρυθμίσεις Προφίλ",
+    "KEYBOARD_SHORTCUTS": "Συντομεύσεις Πληκτρολογίου",
     "LOGOUT": "Έξοδος (Logout)"
   },
   "APP_GLOBAL": {
@@ -130,8 +131,8 @@
   "SIDEBAR": {
     "CONVERSATIONS": "Συζητήσεις",
     "REPORTS": "Αναφορές",
-    "CONTACTS": "Επαφές",
     "SETTINGS": "Ρυθμίσεις",
+    "CONTACTS": "Επαφές",
     "HOME": "Αρχική",
     "AGENTS": "Πράκτορες",
     "INBOXES": "Κιβώτια Εισερχομένων",
@@ -141,13 +142,18 @@
     "ACCOUNT_SETTINGS": "Ρυθμίσεις Λογαριασμού",
     "APPLICATIONS": "Εφαρμογές",
     "LABELS": "Ετικέτες",
+    "ATTRIBUTES": "Attributes",
     "TEAMS": "Ομάδες",
-    "ALL_CONTACTS": "All Contacts",
+    "ALL_CONTACTS": "Όλες Οι Επαφές",
-    "TAGGED_WITH": "Tagged with",
+    "TAGGED_WITH": "Ετικέτα με",
-    "REPORTS_OVERVIEW": "Overview",
+    "REPORTS_OVERVIEW": "Επισκόπηση",
-    "CSAT": "CSAT"
+    "CSAT": "CSAT",
+    "CAMPAIGNS": "Καμπάνιες",
+    "ONGOING": "Σε Εξέλιξη",
+    "ONE_OFF": "Ένα/μία από"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "Ωχ! Δεν μπορέσαμε να βρούμε κανένα λογαριασμό Chatwoot. Παρακαλούμε δημιουργήστε ένα νέο λογαριασμό για να συνεχίσετε.",
     "NEW_ACCOUNT": "Νέος Λογαριασμός",
     "SELECTOR_SUBTITLE": "Δημιουργία νέου Λογαριασμού",
     "API": {
@@ -162,5 +168,30 @@
       },
       "SUBMIT": "Καταχώρηση"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "Άνοιγμα συνομιλίας",
+      "RESOLVE_AND_NEXT": "Επίλυση και μετακίνηση στην επόμενη",
+      "NAVIGATE_DROPDOWN": "Πλοηγηθείτε στα αναπτυσσόμενα στοιχεία",
+      "RESOLVE_CONVERSATION": "Επίλυση Συνομιλίας",
+      "GO_TO_CONVERSATION_DASHBOARD": "Μεταβείτε στον Πίνακα Συνομιλίων",
+      "ADD_ATTACHMENT": "Προσθήκη Συνημμένου",
+      "GO_TO_CONTACTS_DASHBOARD": "Μετάβαση στον Πίνακα Επαφών",
+      "TOGGLE_SIDEBAR": "Εναλλαγή πλευρικής μπάρας",
+      "GO_TO_REPORTS_SIDEBAR": "Πλευρική μπάρα αναφορών",
+      "MOVE_TO_NEXT_TAB": "Μετακίνηση στην επόμενη καρτέλα στη λίστα συνομιλιών",
+      "GO_TO_SETTINGS": "Μετάβαση στις ρυθμίσεις",
+      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Αλλαγή σε Ιδιωτική Σημείωση",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Εναλλαγή επεξεργαστή εμπλουτισμένου περιεχομένου",
+      "SWITCH_TO_REPLY": "Εναλλαγή σε απάντηση",
+      "TOGGLE_SNOOZE_DROPDOWN": "Εναλλαγή αναβολής dropdown"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / °C.",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/en/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -15,19 +18,19 @@ import { default as _setNewPassword } from './setNewPassword.json';
 import { default as _settings } from './settings.json';
 import { default as _signup } from './signup.json';
 import { default as _teamsSettings } from './teamsSettings.json';
-import { default as _integrationApps } from './integrationApps.json';
-import { default as _csatMgmtMgmt } from './csatMgmt.json';
-import { default as _attributesMgmt } from './attributesMgmt.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,
@@ -37,7 +40,4 @@ export default {
   ..._settings,
   ..._signup,
   ..._teamsSettings,
-  ..._integrationApps,
-  ..._csatMgmtMgmt,
-  ..._attributesMgmt,
 };

app/javascript/dashboard/i18n/locale/es/agentMgmt.json

@@ -91,6 +91,23 @@
     },
     "SEARCH": {
       "NO_RESULTS": "No se encontraron resultados."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "Ninguna",
+      "TITLE": {
+        "AGENT": "Select agent",
+        "TEAM": "Select team"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "No se encontraron agentes",
+          "TEAM": "No teams found"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Search agents",
+          "TEAM": "Search teams"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "Add attribute",
+      "SUBMIT": "Crear",
+      "CANCEL_BUTTON_TEXT": "Cancelar",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "Descripción",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Por favor, seleccione un tipo",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "No se pudo conectar al servidor Woot, por favor inténtalo de nuevo más tarde"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/es/campaign.json

@@ -2,7 +2,10 @@
   "CAMPAIGN": {
     "HEADER": "Campañas",
     "SIDEBAR_TXT": "Los mensajes proactivos permiten al cliente enviar mensajes a sus contactos, lo que generaría más conversaciones. Haga clic en <b>Añadir Campaña</b> para crear una nueva campaña. También puede editar o borrar una campaña existente haciendo clic en el botón de Editar o Borrar.",
-    "HEADER_BTN_TXT": "Crear campaña",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Create a one off campaign",
+      "ONGOING": "Create a ongoing campaign"
+    },
     "ADD": {
       "TITLE": "Crear campaña",
       "DESC": "Los mensajes proactivos permiten al cliente enviar mensajes a sus contactos, lo que generaría más conversaciones.",
@@ -25,6 +28,11 @@
           "PLACEHOLDER": "Select the customer labels",
           "ERROR": "Audience is required"
         },
+        "INBOX": {
+          "LABEL": "Seleccione una bandeja de entrada",
+          "PLACEHOLDER": "Seleccione una bandeja de entrada",
+          "ERROR": "Inbox is required"
+        },
         "MESSAGE": {
           "LABEL": "Mensaje",
           "PLACEHOLDER": "Por favor escriba el mensaje para la campaña",
@@ -80,6 +88,7 @@
       "TABLE_HEADER": {
         "TITLE": "Título",
         "MESSAGE": "Mensaje",
+        "INBOX": "Bandeja de entrada",
         "STATUS": "Estado",
         "SENDER": "Remitente",
         "URL": "URL",
@@ -101,6 +110,16 @@
       "SENDER": {
         "BOT": "Bot"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "One off campaigns",
+      "404": "There are no one off campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an sms inbox and start adding campaigns"
+    },
+    "ONGOING": {
+      "HEADER": "Ongoing campaigns",
+      "404": "There are no ongoing campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an website inbox and start adding campaigns"
     }
   }
 }

app/javascript/dashboard/i18n/locale/es/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "Bot",
+        "TEXT": "Pending",
-        "VALUE": "bot"
+        "VALUE": "pending"
+      },
+      {
+        "TEXT": "Snoozed",
+        "VALUE": "snoozed"
       }
     ],
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/es/conversation.json

@@ -9,6 +9,7 @@
     "SEARCH_MESSAGES": "Buscar mensajes en conversaciones",
     "SEARCH": {
       "TITLE": "Buscar mensajes",
+      "RESULT_TITLE": "Search Results",
       "LOADING_MESSAGE": "Cruzando datos...",
       "PLACEHOLDER": "Escriba cualquier texto para buscar mensajes",
       "NO_MATCHING_RESULTS": "No se encontraron resultados."
@@ -22,7 +23,7 @@
     "24_HOURS_WINDOW": "Restricción de la ventana de mensajes de 24 horas",
     "TWILIO_WHATSAPP_CAN_REPLY": "Sólo puede responder a esta conversación usando una plantilla de mensaje debido a",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "Restricción de la ventana de mensajes de 24 horas",
-    "LAST_INCOMING_TWEET": "Esta respondiendo al último tweet",
+    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
     "REPLYING_TO": "Esta respondiendo a:",
     "REMOVE_SELECTION": "Eliminar selección",
     "DOWNLOAD": "Descargar",
@@ -41,7 +42,13 @@
       "DETAILS": "detalles"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Abrir con bot"
+      "MARK_PENDING": "Mark as pending",
+      "SNOOZE": {
+        "TITLE": "Snooze until",
+        "NEXT_REPLY": "Next reply",
+        "TOMORROW": "Tomorrow",
+        "NEXT_WEEK": "Next week"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "Shift + enter for new line. Comience con '/' para seleccionar una respuesta predefinida.",
@@ -57,7 +64,20 @@
       "TIP_EMOJI_ICON": "Mostrar selector de emoji",
       "TIP_ATTACH_ICON": "Adjuntar archivos",
       "ENTER_TO_SEND": "Ingresar para enviar",
-      "DRAG_DROP": "Drag and drop here to attach"
+      "DRAG_DROP": "Drag and drop here to attach",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "Add bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "Nota privada: solo visible para ti y tu equipo",
     "CHANGE_STATUS": "Estado de la conversación cambiado",
@@ -123,5 +143,11 @@
     "SELECT": {
       "PLACEHOLDER": "Ninguna"
     }
+  },
+  "EMAIL_HEADER": {
+    "TO": "Para",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "Subject"
   }
 }

app/javascript/dashboard/i18n/locale/es/inboxMgmt.json

@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "Eliminar",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "Confirmar eliminación",
         "MESSAGE": "¿Está seguro de eliminar ",
@@ -241,7 +242,9 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "Bandeja de entrada eliminada correctamente",
-        "ERROR_MESSAGE": "No se pudo eliminar la bandeja de entrada. Inténtalo de nuevo más tarde."
+        "ERROR_MESSAGE": "No se pudo eliminar la bandeja de entrada. Inténtalo de nuevo más tarde.",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
@@ -273,7 +276,11 @@
       "INBOX_UPDATE_SUB_TEXT": "Actualizar la configuración de tu bandeja de entrada",
       "AUTO_ASSIGNMENT_SUB_TEXT": "Activar o desactivar la asignación automática de nuevas conversaciones a los agentes añadidos a esta bandeja de entrada.",
       "HMAC_VERIFICATION": "Validación de identidad de usuario",
-      "HMAC_DESCRIPTION": "Con el fin de validar la identidad de los usuarios, el SDK le permite pasar un `identifier_hash` por cada usuario. Puede generar HMAC usando 'sha256' con la clave que se muestra aquí."
+      "HMAC_DESCRIPTION": "Inorder to validate the user's identity, the SDK allows you to pass an `identifier_hash` for each user. You can generate HMAC using 'sha256' with the key shown here.",
+      "INBOX_IDENTIFIER": "Inbox Identifier",
+      "INBOX_IDENTIFIER_SUB_TEXT": "Use the `inbox_identifier` token shown here to authentication your API clients.",
+      "FORWARD_EMAIL_TITLE": "Forward to Email",
+      "FORWARD_EMAIL_SUB_TEXT": "Empieze a reenviar su emails a la siguiente dirección de email."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "Reautorizar",

app/javascript/dashboard/i18n/locale/es/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/es/settings.json

@@ -102,6 +102,7 @@
     "CHANGE_ACCOUNTS": "Cambiar de cuenta",
     "SELECTOR_SUBTITLE": "Seleccione una cuenta de la siguiente lista",
     "PROFILE_SETTINGS": "Ajustes del perfil",
+    "KEYBOARD_SHORTCUTS": "Keyboard Shortcuts",
     "LOGOUT": "Cerrar sesión"
   },
   "APP_GLOBAL": {
@@ -130,8 +131,8 @@
   "SIDEBAR": {
     "CONVERSATIONS": "Conversaciones",
     "REPORTS": "Informes",
-    "CONTACTS": "Contactos",
     "SETTINGS": "Ajustes",
+    "CONTACTS": "Contactos",
     "HOME": "Inicio",
     "AGENTS": "Agentes",
     "INBOXES": "Entradas",
@@ -141,13 +142,18 @@
     "ACCOUNT_SETTINGS": "Configuración de la cuenta",
     "APPLICATIONS": "Aplicaciones",
     "LABELS": "Etiquetas",
+    "ATTRIBUTES": "Attributes",
     "TEAMS": "Equipos",
     "ALL_CONTACTS": "Todos los contactos",
     "TAGGED_WITH": "Etiquetado con",
     "REPORTS_OVERVIEW": "Overview",
-    "CSAT": "CSAT"
+    "CSAT": "CSAT",
+    "CAMPAIGNS": "Campañas",
+    "ONGOING": "Ongoing",
+    "ONE_OFF": "One off"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "Uh oh! We could not find any Chatwoot accounts. Please create a new account to continue.",
     "NEW_ACCOUNT": "Nueva cuenta",
     "SELECTOR_SUBTITLE": "Crear nueva cuenta",
     "API": {
@@ -162,5 +168,30 @@
       },
       "SUBMIT": "Enviar"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "Open conversation",
+      "RESOLVE_AND_NEXT": "Resolve and move to next",
+      "NAVIGATE_DROPDOWN": "Navigate dropdown items",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
+      "ADD_ATTACHMENT": "Add Attachment",
+      "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
+      "TOGGLE_SIDEBAR": "Toggle Sidebar",
+      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
+      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
+      "GO_TO_SETTINGS": "Go to Settings",
+      "SWITCH_CONVERSATION_STATUS": "Switch to the next conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Toggle Rich Content editor",
+      "SWITCH_TO_REPLY": "Switch to Reply",
+      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fa/agentMgmt.json

@@ -1,17 +1,17 @@
 {
   "AGENT_MGMT": {
-    "HEADER": "اپراتورها",
+    "HEADER": "ایجنت ها",
-    "HEADER_BTN_TXT": "اضافه کردن اپراتور",
+    "HEADER_BTN_TXT": "اضافه کردن ایجنت",
-    "LOADING": "دریافت لیست اپراتورها",
+    "LOADING": "دریافت لیست ایجنت ها",
-    "SIDEBAR_TXT": "<p><b>اپراتورها</b></p> <p> یک <b>اپراتور</b> یکی از اعضای تیم پشتیبانی است. </p><p> اپراتورها می‌توانند پیام‌های کاربران را ببینند و به آن‌ها پاسخ بدهند. این لیست حاوی تمام اپراتورهایی است که در حساب شما تعریف شده اند. </p><p> با زدن روی دکمه <b>اضافه کردن اپراتور</b> می‌توانید یک اپراتور جدید معرفی کنید. به ایمیل اپراتوری که معرفی می‌کنید یک دعوتنامه ارسال می‌شود که بعد از پذیرفتن آن اپراتور می‌تواند به پیام‌های کاربران پاسخ بدهد. </p><p> بسته به سطح دسترسی تعیین شده یک اپراتور می‌تواند به بخش‌های مشخصی از اکانت دسترسی پیدا کند </p><p> <b>اپراتور</b> - اپراتورهایی که این نقش را داشته باشند تنها می‌توانند به صندوق‌های ورودی، گزارشات و گفتگوها دسترسی داشته باشند. آن‌ها می‌توانند یک مکالمه را به اپراتور دیگر یا خودشان تخصیص دهند و یا یک مکالمه را حل شده اعلام کنند.</p><p> <b>مدیر</b> - مدیران می‌توانند علاوه بر تمام بخش‌هایی که یک اپراتور دسترسی دارد، به تمام بخش‌هایی که در حساب کاربری شما وجود دارد دسترسی داشته باشند.</p>",
+    "SIDEBAR_TXT": "<p><b>ایجنت ها</b></p>\n <p> یک <b>ایجنت</b> یکی از اعضای تیم پشتیبانی است. </p><p> ایجنت ها می‌توانند پیام‌های کاربران را ببینند و به آن‌ها پاسخ بدهند. این لیست حاوی تمام اپراتورهایی است که در حساب شما تعریف شده اند. </p><p> با زدن روی دکمه <b>اضافه کردن اپراتور</b> می‌توانید یک اپراتور جدید معرفی کنید. به ایمیل اپراتوری که معرفی می‌کنید یک دعوتنامه ارسال می‌شود که بعد از پذیرفتن آن ایجنت می‌تواند به پیام‌های کاربران پاسخ بدهد. </p><p> بسته به سطح دسترسی تعیین شده یک اپراتور می‌تواند به بخش‌های مشخصی از اکانت دسترسی پیدا کند </p><p> <b>اپراتور</b> - اپراتورهایی که این نقش را داشته باشند تنها می‌توانند به صندوق‌های ورودی، گزارشات و گفتگوها دسترسی داشته باشند. آن‌ها می‌توانند یک مکالمه را به اپراتور دیگر یا خودشان تخصیص دهند و یا یک مکالمه را حل شده اعلام کنند.</p><p> <b>مدیر</b> - مدیران می‌توانند علاوه بر تمام بخش‌هایی که یک اپراتور دسترسی دارد، به تمام بخش‌هایی که در حساب کاربری شما وجود دارد دسترسی داشته باشند.</p>",
     "AGENT_TYPES": {
       "ADMINISTRATOR": "مدیر",
-      "AGENT": "اپراتور"
+      "AGENT": "ایجنت"
     },
     "LIST": {
-      "404": "در حال حاضر هیچ اپراتوری برای این حساب معرفی نشده است.",
+      "404": "در حال حاضر هیچ ایجنتی برای این حساب معرفی نشده است",
-      "TITLE": "مدیریت اپراتورها",
+      "TITLE": "مدیریت ایجنت ها",
-      "DESC": "می‌توانید به تیم‌تان اپراتور اضافه کرده یا اپراتورهای فعلی را حذف کنید",
+      "DESC": "می‌توانید به تیم‌تان ایجنت اضافه کرده یا ایجنت های فعلی را حذف کنید.",
       "NAME": "نام",
       "EMAIL": "ایمیل",
       "STATUS": "وضعیت",
@@ -20,35 +20,35 @@
       "VERIFICATION_PENDING": "در انتظار تایید"
     },
     "ADD": {
-      "TITLE": "اضافه کردن اپراتور به تیم",
+      "TITLE": "اضافه کردن ایجنت به تیم",
       "DESC": "می‌توانید افرادی را معرفی کنید که مسئول پشتیبانی آنلاین صندوق‌های ورودی باشند",
       "CANCEL_BUTTON_TEXT": "انصراف",
       "FORM": {
         "NAME": {
-          "LABEL": "اسم اپراتور",
+          "LABEL": "اسم ایجنت",
-          "PLACEHOLDER": "لطفا اسم اپراتور را وارد نمایید"
+          "PLACEHOLDER": "لطفا اسم ایجنت را وارد نمایید"
         },
         "AGENT_TYPE": {
-          "LABEL": "نوع اپراتور",
+          "LABEL": "نوع ایجنت",
-          "PLACEHOLDER": "لطفا نوع دسترسی اپراتور را مشخص کنید",
+          "PLACEHOLDER": "لطفا نوع دسترسی ایجنت را مشخص کنید",
-          "ERROR": "تعیین کردن نوع اپراتور الزامی است"
+          "ERROR": "تعیین کردن نوع ایجنت الزامی است"
         },
         "EMAIL": {
           "LABEL": "ایمیل",
-          "PLACEHOLDER": "لطفا آدرس ایمیل اپراتور را وارد نمایید"
+          "PLACEHOLDER": "لطفا آدرس ایمیل ایجنت را وارد نمایید"
         },
-        "SUBMIT": "اضافه کردن اپراتور"
+        "SUBMIT": "اضافه کردن ایجنت"
       },
       "API": {
-        "SUCCESS_MESSAGE": "اپراتور معرفی شد",
+        "SUCCESS_MESSAGE": "ایجنت اضافه شد",
-        "EXIST_MESSAGE": "این اپراتور قبلا معرفی شده، لطفا ایمیل دیگری را امتحان کنید",
+        "EXIST_MESSAGE": "این ایجنت قبلا اضافه شده است، لطفا ایمیل دیگری را امتحان کنید",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       }
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
       "API": {
-        "SUCCESS_MESSAGE": "اپراتور حذف شد",
+        "SUCCESS_MESSAGE": "ایجنت حذف شد",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       },
       "CONFIRM": {
@@ -59,38 +59,55 @@
       }
     },
     "EDIT": {
-      "TITLE": "تغییر مشخصات اپراتور",
+      "TITLE": "تغییر مشخصات ایجنت",
       "FORM": {
         "NAME": {
-          "LABEL": "اسم اپراتور",
+          "LABEL": "اسم ایجنت",
-          "PLACEHOLDER": "لطفا اسم اپراتور را وارد کنید"
+          "PLACEHOLDER": "لطفا اسم ایجنت را وارد کنید"
         },
         "AGENT_TYPE": {
-          "LABEL": "نوع اپراتور",
+          "LABEL": "نوع ایجنت",
-          "PLACEHOLDER": "لطفا نوع اپراتور را انتخاب کنید",
+          "PLACEHOLDER": "لطفا نوع ایجنت را انتخاب کنید",
-          "ERROR": "تعیین کردن نوع اپراتور الزامی است"
+          "ERROR": "تعیین کردن نوع ایجنت الزامی است"
         },
         "EMAIL": {
           "LABEL": "ایمیل",
           "PLACEHOLDER": "لطفا ایمیل اپراتور را وارد کنید"
         },
-        "SUBMIT": "تغییر اپراتور"
+        "SUBMIT": "تغییر ایجنت"
       },
       "BUTTON_TEXT": "ویرایش",
       "CANCEL_BUTTON_TEXT": "انصراف",
       "API": {
-        "SUCCESS_MESSAGE": "اطلاعات اپراتور تغییر یافت",
+        "SUCCESS_MESSAGE": "اطلاعات ایجنت تغییر یافت",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       },
       "PASSWORD_RESET": {
         "ADMIN_RESET_BUTTON": "تغییر رمز عبور",
-        "ADMIN_SUCCESS_MESSAGE": "یک ایمیل حاوی روش تغییر دادن رمز عبور برای اپراتور ارسال شد",
+        "ADMIN_SUCCESS_MESSAGE": "یک ایمیل حاوی روش تغییر دادن رمز عبور برای ایجنت ارسال شد",
-        "SUCCESS_MESSAGE": "تغییر رمز عبور اپراتور با موفقیت انجام شد",
+        "SUCCESS_MESSAGE": "تغییر رمز عبور ایجنت با موفقیت انجام شد",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       }
     },
     "SEARCH": {
       "NO_RESULTS": "نتیجه‌ای یافت نشد."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "هیچکدام",
+      "TITLE": {
+        "AGENT": "انتخاب ایجنت",
+        "TEAM": "انتخاب تیم"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "اپراتوری یافت نشد",
+          "TEAM": "ایجنتی یافت نشد"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "جستجوی اپراتور",
+          "TEAM": "جستجوی تیم"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "ویژگی ها",
+    "HEADER_BTN_TXT": "افزودن ویژگی",
+    "ADD": {
+      "TITLE": "افزودن ویژگی",
+      "SUBMIT": "ايجاد كردن",
+      "CANCEL_BUTTON_TEXT": "انصراف",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "توضیحات",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "لطفا نوع دسترسی اپراتور را مشخص کنید",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fa/campaign.json

@@ -1,56 +1,64 @@
 {
   "CAMPAIGN": {
-    "HEADER": "Campaigns",
+    "HEADER": "کمپین ها",
-    "SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new campaign. You can also edit or delete an existing campaign by clicking on the Edit or Delete button.",
+    "SIDEBAR_TXT": "پیام های فعال به مشتری اجازه می دهد تا پیام های خروجی را برای مخاطبین خود ارسال کند که باعث ایجاد مکالمات بیشتر می شود. برای ایجاد یک کمپین جدید ، روی <b> افزودن کمپین </b> کلیک کنید. همچنین می توانید با کلیک روی دکمه ویرایش یا حذف ، کمپین موجود را ویرایش یا حذف کنید.",
-    "HEADER_BTN_TXT": "Create a campaign",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "ایجاد کمپین یکبار مصرف",
+      "ONGOING": "یک کمپین مداوم ایجاد کنید"
+    },
     "ADD": {
-      "TITLE": "Create a campaign",
+      "TITLE": "یک کمپین ایجاد کنید",
-      "DESC": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations.",
+      "DESC": "پیام های فعال به مشتری اجازه می دهد تا پیام های خروجی را برای مخاطبین خود ارسال کند که باعث ایجاد مکالمات بیشتر می شود.",
       "CANCEL_BUTTON_TEXT": "انصراف",
       "CREATE_BUTTON_TEXT": "ايجاد كردن",
       "FORM": {
         "TITLE": {
           "LABEL": "عنوان",
-          "PLACEHOLDER": "Please enter the title of campaign",
+          "PLACEHOLDER": "لطفا عنوان کمپین را وارد کنید",
-          "ERROR": "Title is required"
+          "ERROR": "عنوان الزامی است"
         },
         "SCHEDULED_AT": {
-          "LABEL": "Scheduled time",
+          "LABEL": "زمان برنامه ریزی شده",
-          "PLACEHOLDER": "Please select the time",
+          "PLACEHOLDER": "لطفاً زمان را انتخاب کنید",
-          "CONFIRM": "Confirm",
+          "CONFIRM": "تایید",
-          "ERROR": "Scheduled time is required"
+          "ERROR": "زمان برنامه ریزی شده الزامی است"
         },
         "AUDIENCE": {
-          "LABEL": "Audience",
+          "LABEL": "شنودگان",
-          "PLACEHOLDER": "Select the customer labels",
+          "PLACEHOLDER": "برچسب های مشتری را انتخاب کنید",
-          "ERROR": "Audience is required"
+          "ERROR": "شنودگان ضروری است"
+        },
+        "INBOX": {
+          "LABEL": "انتخاب صندوق ورودی",
+          "PLACEHOLDER": "انتخاب صندوق ورودی",
+          "ERROR": "صندوق ورودی مورد نیاز است"
         },
         "MESSAGE": {
           "LABEL": "پیام",
-          "PLACEHOLDER": "Please enter the message of campaign",
+          "PLACEHOLDER": "لطفاً پیام کمپین را وارد کنید",
-          "ERROR": "Message is required"
+          "ERROR": "پیام الزامی است"
         },
         "SENT_BY": {
           "LABEL": "ارسال شده توسط",
-          "PLACEHOLDER": "Please select the the content of campaign",
+          "PLACEHOLDER": "لطفاً محتوای کمپین را انتخاب کنید",
-          "ERROR": "Sender is required"
+          "ERROR": "ارسال کننده الزامی است"
         },
         "END_POINT": {
           "LABEL": "URL",
-          "PLACEHOLDER": "Please enter the URL",
+          "PLACEHOLDER": "لطفاً URL را وارد کنید",
           "ERROR": "لطفا آدرس URL صحیحی وارد کنید"
         },
         "TIME_ON_PAGE": {
-          "LABEL": "Time on page(Seconds)",
+          "LABEL": "زمان در صفحه (ثانیه ها)",
-          "PLACEHOLDER": "Please enter the time",
+          "PLACEHOLDER": "لطفاً زمان را وارد کنید",
-          "ERROR": "Time on page is required"
+          "ERROR": "زمان حضور در صفحه لازم است"
         },
-        "ENABLED": "Enable campaign",
+        "ENABLED": "فعال کردن کمپین",
-        "SUBMIT": "Add Campaign"
+        "SUBMIT": "افزودن کمپین"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Campaign created successfully",
+        "SUCCESS_MESSAGE": "کمپین با موفقیت ایجاد شد",
-        "ERROR_MESSAGE": "There was an error. Please try again."
+        "ERROR_MESSAGE": "یک خطای وجود دارد. لطفا دوباره تلاش کنید."
       }
     },
     "DELETE": {
@@ -62,30 +70,31 @@
         "NO": "نه، بماند "
       },
       "API": {
-        "SUCCESS_MESSAGE": "Campaign deleted successfully",
+        "SUCCESS_MESSAGE": "کمپین با موفقیت حذف شد",
-        "ERROR_MESSAGE": "Could not delete the campaign. Please try again later."
+        "ERROR_MESSAGE": "کمپین حذف نشد. لطفا بعداً دوباره امتحان کنید."
       }
     },
     "EDIT": {
-      "TITLE": "Edit campaign",
+      "TITLE": "ویرایش کمپین",
       "UPDATE_BUTTON_TEXT": "اعمال شود",
       "API": {
-        "SUCCESS_MESSAGE": "Campaign updated successfully",
+        "SUCCESS_MESSAGE": "کمپین با موفقیت به روز شد",
         "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
       }
     },
     "LIST": {
-      "LOADING_MESSAGE": "Loading campaigns...",
+      "LOADING_MESSAGE": "در حال بارگیری کمپین ها...",
-      "404": "There are no campaigns created for this inbox.",
+      "404": "هیچ کمپینی برای این صندوق ورودی ایجاد نشده است.",
       "TABLE_HEADER": {
         "TITLE": "عنوان",
         "MESSAGE": "پیام",
+        "INBOX": "صندوق ورودی",
         "STATUS": "وضعیت",
-        "SENDER": "Sender",
+        "SENDER": "فرستنده",
         "URL": "URL",
-        "SCHEDULED_AT": "Scheduled time",
+        "SCHEDULED_AT": "زمان برنامه ریزی شده",
-        "TIME_ON_PAGE": "Time(Seconds)",
+        "TIME_ON_PAGE": "زمان (ثانیه)",
-        "CREATED_AT": "Created at"
+        "CREATED_AT": "ایجاد شده در"
       },
       "BUTTONS": {
         "ADD": "افزودن",
@@ -95,12 +104,22 @@
       "STATUS": {
         "ENABLED": "فعال",
         "DISABLED": "غیرفعال",
-        "COMPLETED": "Completed",
+        "COMPLETED": "تکمیل شد",
-        "ACTIVE": "Active"
+        "ACTIVE": "فعال"
       },
       "SENDER": {
         "BOT": "ربات"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "کمپین های یکبار مصرف",
+      "404": "هیچ کمپینی یکبار مصرفی ایجاد نشده است",
+      "INBOXES_NOT_FOUND": "لطفاً صندوق ورودی پیامک ایجاد کنید و کمپین ها را اضافه کنید"
+    },
+    "ONGOING": {
+      "HEADER": "کمپین های مداوم",
+      "404": "هیچ کمپینی ایجاد نشده است",
+      "INBOXES_NOT_FOUND": "لطفا صندوق ورودی وب سایت ایجاد کنید و کمپین ها را اضافه کنید"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/cannedMgmt.json

@@ -4,7 +4,7 @@
     "HEADER_BTN_TXT": "اضافه کردن پاسخ آماده",
     "LOADING": "دریافت پاسخ‌های آماده",
     "SEARCH_404": "هیچ آیتمی با این مشخصات یافت نشد",
-    "SIDEBAR_TXT": "<p><b>پاسخ‌های آماده</b> </p><p> پاسخ‌های آماده قالب‌هایی متنی هستند که برای جواب دادن سریع به یک گفتگو به کار می‌آیند. </p><p> برای ساختن یک جواب آماده، روی دکمه <b>اضافه کردن جواب آماده</b> کلیک کنید. همچنین با زدن روی دکمه «تغییر» یا «حذف» می‌توانید یک پاسخ آماده را تغییر داده یا حذف کنید. </p><p> پاسخ‌های آماده با استفاده و با کمک <b>کدهای کوتاه</b> ساخته شده‌اند. اپراتورها با زدن کلید  <b>'/'</b> از صفحه کلید می‌توانند به لیست پاسخ‌های آماده دسترسی پیدا کنند. </p>",
+    "SIDEBAR_TXT": "<p><b>پاسخ‌های آماده</b> </p>\n<p> پاسخ‌های آماده قالب‌هایی متنی هستند که برای جواب دادن سریع به یک گفتگو به کار می‌آیند. </p><p> برای ساختن یک جواب آماده، روی دکمه <b>اضافه کردن جواب آماده</b> کلیک کنید. همچنین با زدن روی دکمه «تغییر» یا «حذف» می‌توانید یک پاسخ آماده را تغییر داده یا حذف کنید. </p><p> پاسخ‌های آماده با استفاده و با کمک <b>کدهای کوتاه</b> ساخته شده‌اند. ایجنت ها با زدن کلید  <b>'/'</b> از صفحه کلید می‌توانند به لیست پاسخ‌های آماده دسترسی پیدا کنند. </p>",
     "LIST": {
       "404": "هیچ پاسخ آماده‌ای برای این حساب تعریف نشده است",
       "TITLE": "مدیریت پاسخ‌های آماده",

app/javascript/dashboard/i18n/locale/fa/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "ربات",
+        "TEXT": "در انتظار",
-        "VALUE": "ربات"
+        "VALUE": "در انتظار"
+      },
+      {
+        "TEXT": "به تعویق افتاد",
+        "VALUE": "به تعویق افتاد"
       }
     ],
     "ATTACHMENTS": {

app/javascript/dashboard/i18n/locale/fa/contact.json

@@ -19,8 +19,8 @@
     },
     "LABELS": {
       "CONTACT": {
-        "TITLE": "Contact Labels",
+        "TITLE": "تماس با برچسب ها",
-        "ERROR": "Couldn't update labels"
+        "ERROR": "به روزرسانی برچسب ها امکان پذیر نیست"
       },
       "CONVERSATION": {
         "TITLE": "برچسب‌های گفتگو",
@@ -45,9 +45,9 @@
     "DESC": "ویرایش اطلاعات مخاطب"
   },
   "CREATE_CONTACT": {
-    "BUTTON_LABEL": "New Contact",
+    "BUTTON_LABEL": "تماس جدید",
-    "TITLE": "Create new contact",
+    "TITLE": "ایجاد مخاطب جدید",
-    "DESC": "Add basic information details about the contact."
+    "DESC": "اطلاعات اولیه درباره مخاطب را اضافه کنید."
   },
   "CONTACT_FORM": {
     "FORM": {
@@ -71,8 +71,8 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "شماره تلفن مخاطب را وارد کنید",
         "LABEL": "شماره تلفن",
-        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
+        "HELP": "شماره تلفن باید با فرمت E.164 باشد به عنوان مثال: +98415555555 [+] [کد کشور] [کد منطقه] [شماره تلفن محلی]",
-        "ERROR": "Phone number should be either empty or of E.164 format"
+        "ERROR": "شماره تلفن باید یا خالی باشد و یا با فرمت E.164"
       },
       "LOCATION": {
         "PLACEHOLDER": "مکان مخاطب را وارد کنید",
@@ -101,7 +101,7 @@
         }
       }
     },
-    "SUCCESS_MESSAGE": "Contact saved successfully",
+    "SUCCESS_MESSAGE": "مخاطب با موفقیت ذخیره شد",
     "CONTACT_ALREADY_EXIST": "این آدرس ایمیل برای مخاطب دیگری در حال استفاده است.",
     "ERROR_MESSAGE": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
   },
@@ -109,7 +109,7 @@
     "BUTTON_LABEL": "شروع گفتگو",
     "TITLE": "گفتگوی جدید",
     "DESC": "با ارسال پیام جدید، گفتگوی جدیدی را شروع کنید.",
-    "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
+    "NO_INBOX": "صندوق ورودی برای شروع مکالمه جدید با این مخاطب یافت نشد.",
     "FORM": {
       "TO": {
         "LABEL": "به"
@@ -131,13 +131,13 @@
   },
   "CONTACTS_PAGE": {
     "HEADER": "مخاطبین",
-    "FIELDS": "Contact fields",
+    "FIELDS": "برچسب های تماس",
     "SEARCH_BUTTON": "جستجو",
     "SEARCH_INPUT_PLACEHOLDER": "جستجوی مخاطبین",
     "LIST": {
       "LOADING_MESSAGE": "در حال بارگذاری مخاطبین...",
       "404": "هیچ مخاطبی با جستجوی شما مطابقت ندارد 🔍",
-      "NO_CONTACTS": "There are no available contacts",
+      "NO_CONTACTS": "هیچ مخاطبی در دسترس نیست",
       "TABLE_HEADER": {
         "NAME": "نام",
         "PHONE_NUMBER": "شماره تلفن",
@@ -155,16 +155,16 @@
   "REMINDER": {
     "ADD_BUTTON": {
       "BUTTON": "افزودن",
-      "TITLE": "Shift + Enter to create a task"
+      "TITLE": "برای ایجاد کار Shift + Enter را فشار دهید"
     },
     "FOOTER": {
-      "DUE_DATE": "Due date",
+      "DUE_DATE": "تاریخ سررسید",
-      "LABEL_TITLE": "Set type"
+      "LABEL_TITLE": "تنظیم نوع"
     }
   },
   "NOTES": {
     "HEADER": {
-      "TITLE": "Notes"
+      "TITLE": "یادداشت"
     },
     "ADD": {
       "BUTTON": "افزودن",
@@ -172,66 +172,66 @@
       "TITLE": "برای ایجاد یادداشت Shift + Enter را فشار دهید"
     },
     "FOOTER": {
-      "BUTTON": "View all notes"
+      "BUTTON": "مشاهده همه یادداشت ها"
     }
   },
   "EVENTS": {
     "HEADER": {
-      "TITLE": "Activities"
+      "TITLE": "فعالیت ها"
     },
     "BUTTON": {
-      "PILL_BUTTON_NOTES": "notes",
+      "PILL_BUTTON_NOTES": "یادداشت",
-      "PILL_BUTTON_EVENTS": "events",
+      "PILL_BUTTON_EVENTS": "رویدادها",
       "PILL_BUTTON_CONVO": "گفتگوها"
     }
   },
   "CUSTOM_ATTRIBUTES": {
     "TITLE": "ویژگی‌های سفارشی",
-    "BUTTON": "Add custom attribute",
+    "BUTTON": "اضافه کردن ویژگی سفارشی",
     "ADD": {
-      "TITLE": "Create custom attribute",
+      "TITLE": "ساخت ویژگی سفارشی",
-      "DESC": "Add custom information to this contact."
+      "DESC": "اطلاعات سفارشی مخاطب را اضافه کنید."
     },
     "FORM": {
-      "CREATE": "Add attribute",
+      "CREATE": "افزودن ویژگی",
       "CANCEL": "انصراف",
       "NAME": {
-        "LABEL": "Custom attribute name",
+        "LABEL": "نام ویژگی سفارشی",
-        "PLACEHOLDER": "Eg: shopify id",
+        "PLACEHOLDER": "به عنوان مثال: شناسه shopify",
-        "ERROR": "Invalid custom attribute name"
+        "ERROR": "نام ویژگی سفارشی نامعتبر است"
       },
       "VALUE": {
-        "LABEL": "Attribute value",
+        "LABEL": "مقدار ویژگی",
-        "PLACEHOLDER": "Eg: 11901 "
+        "PLACEHOLDER": "مثال: 11901 "
       }
     }
   },
   "MERGE_CONTACTS": {
-    "TITLE": "Merge contacts",
+    "TITLE": "ادغام مخاطبین",
-    "DESCRIPTION": "Merge contact is helpful when you have duplicated entries of the same contact. Merging action takes a primary contact and a child contact. After merging, all details in the primary contact will remain the same. If the primary contact doesn't have a field, then the value from the child contact will be used after merging. If a conflict happens, fields in primary contact will remain unaffected, but fields from secondary will be copied to the custom attributes in the primary contact.",
+    "DESCRIPTION": "ادغام مخاطب زمانی مفید است که نوشته های یک مخاطب تکراری داشته باشید. ادغام مستلزم یک تماس اولیه و یک تماس ثانویه است. پس از ادغام ، تمام جزئیات در مخاطب اصلی یکسان می مانند. اگر مخاطب اصلی فیلدی ندارد ، پس از ادغام از مقدار مخاطب ثانویه استفاده می شود، در صورت بروز ناسازگاری فیلدهای موجود در مخاطب اصلی بدون تغییر باقی می مانند ، اما زمینه های ثانویه در ویژگی های سفارشی در مخاطب اصلی کپی می شوند.",
     "PRIMARY": {
-      "TITLE": "Primary contact"
+      "TITLE": "مخاطب اصلی"
     },
     "CHILD": {
-      "TITLE": "Contact to merge",
+      "TITLE": "ادغام مخاطب",
-      "PLACEHOLDER": "Choose a contact"
+      "PLACEHOLDER": "انتخاب مخاطب"
     },
     "SUMMARY": {
-      "TITLE": "Summary",
+      "TITLE": "خلاصه",
-      "DELETE_WARNING": "Contact of <strong>%{childContactName}</strong>will be deleted.",
+      "DELETE_WARNING": "مخاطب <strong>%{childContactName}</strong> پاک خواهد شد.",
-      "ATTRIBUTE_WARNING": "Contact details of <strong>%{childContactName}</strong> will be copied to <strong>%{primaryContactName}</strong>."
+      "ATTRIBUTE_WARNING": "اطلاعات مخاطب <strong>%{childContactName}</strong> کپی شود به <strong>%{primaryContactName}</strong>."
     },
     "SEARCH": {
       "ERROR": "ERROR_MESSAGE"
     },
     "FORM": {
-      "SUBMIT": " Merge contacts",
+      "SUBMIT": " ادغام مخاطبین",
       "CANCEL": "انصراف",
       "CHILD_CONTACT": {
-        "ERROR": "Select a child contact to merge"
+        "ERROR": "برای ادغام مخاطب ثانویه را انتخاب کنید"
       },
-      "SUCCESS_MESSAGE": "Contact merged successfully",
+      "SUCCESS_MESSAGE": "مخاطب با موفقیت ادغام شد",
-      "ERROR_MESSAGE": "Could not merge contcts, try again!"
+      "ERROR_MESSAGE": "مخاطب ادغام نشد، دوباره امتحان کنید!"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/conversation.json

@@ -6,12 +6,13 @@
     "NO_INBOX_1": "سلام! به نظر می‌رسد هنوز صندوق ورودی اضافه نکرده‌اید.",
     "NO_INBOX_2": " برای شروع",
     "NO_INBOX_AGENT": "اوه اوه! به نظر می‌رسد شما عضو هیچ صندوق ورودی نیستید. لطفا با مدیر خود تماس بگیرید",
-    "SEARCH_MESSAGES": "پیام‌ها را در گفتگوها جستجو کنید",
+    "SEARCH_MESSAGES": "پیامها را در مکالمات جستجو کنید",
     "SEARCH": {
       "TITLE": "جستجو پیام‌ها",
+      "RESULT_TITLE": "نتایج جستجو",
       "LOADING_MESSAGE": "درحال پردازش داده...",
       "PLACEHOLDER": "متنی برای جستجو پیام تایپ کنید",
-      "NO_MATCHING_RESULTS": "No results found."
+      "NO_MATCHING_RESULTS": "نتیجه‌ای یافت نشد."
     },
     "UNREAD_MESSAGES": "پیام‌های خوانده نشده",
     "UNREAD_MESSAGE": "پیام خوانده نشده",
@@ -20,15 +21,15 @@
     "LOADING_CONVERSATIONS": "در حال بارگیری گفتگو‌ها",
     "CANNOT_REPLY": "شما نمی‌توانید پاسخ بدهید به دلیل",
     "24_HOURS_WINDOW": "محدودیت ۲۴ ساعته پنجره پیام",
-    "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
+    "TWILIO_WHATSAPP_CAN_REPLY": "شما فقط می توانید با استفاده از یک پیام الگو به این مکالمه پاسخ دهید",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "محدودیت ۲۴ ساعته پنجره پیام",
-    "LAST_INCOMING_TWEET": "شما در حال پاسخ به آخرین توییت ورودی هستید",
+    "SELECT_A_TWEET_TO_REPLY": "لطفاً برای پاسخ دادن ، یک توییت را انتخاب کنید.",
     "REPLYING_TO": "شما در حال پاسخ دادن به:",
     "REMOVE_SELECTION": "حذف انتخاب‌شده‌ها",
     "DOWNLOAD": "دانلود",
     "UPLOADING_ATTACHMENTS": "در حال بارگذاری پیوست‌ها...",
-    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
+    "SUCCESS_DELETE_MESSAGE": "پیام با موفقیت حذف شد",
-    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
+    "FAIL_DELETE_MESSSAGE": "پیام حذف نشد! دوباره امتحان کنید",
     "NO_RESPONSE": "بدون پاسخ",
     "RATING_TITLE": "رتبه",
     "FEEDBACK_TITLE": "بازخورد",
@@ -41,7 +42,13 @@
       "DETAILS": "جزئیات"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "با ربات باز کنید"
+      "MARK_PENDING": "علامت گذاری به عنوان در انتظار",
+      "SNOOZE": {
+        "TITLE": "به تعویق انداختن تا",
+        "NEXT_REPLY": "پاسخ بعدی",
+        "TOMORROW": "فردا",
+        "NEXT_WEEK": "هفته بعد"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "برای رفتن به سرخط shift+enter و برای استفاده از پیام های ذخیره شده / را بزنید.",
@@ -57,13 +64,26 @@
       "TIP_EMOJI_ICON": "انتخاب ایموجی",
       "TIP_ATTACH_ICON": "ضمیمه فایل",
       "ENTER_TO_SEND": "برای ارسال Enter را بزنید",
-      "DRAG_DROP": "Drag and drop here to attach"
+      "DRAG_DROP": "برای ضمیمه کردن درگ و درآپ کنید",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "افزودن bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "ایمیل‌ها با کاما از هم جدا می‌شوند",
+          "ERROR": "لطفا آدرس‌ ایمیل معتبر وارد کنید"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "ایمیل‌ها با کاما از هم جدا می‌شوند",
+          "ERROR": "لطفا آدرس‌ ایمیل معتبر وارد کنید"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "یادداشت خصوصی: فقط برای شما و تیم شما قابل مشاهده است",
     "CHANGE_STATUS": "وضعیت گفتگو تغییر کرد",
     "CHANGE_AGENT": "مسول گفتگو تغییر کرد",
-    "CHANGE_TEAM": "Conversation team changed",
+    "CHANGE_TEAM": "تیم مکالمه تغییر کرد",
-    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_FILE_UPLOAD_SIZE} attachment limit",
+    "FILE_SIZE_LIMIT": "فایل ضمیمه شده بیشتر از {MAXIMUM_FILE_UPLOAD_SIZE} است",
     "SENT_BY": "ارسال شده توسط:",
     "ASSIGNMENT": {
       "SELECT_AGENT": "انتخاب ایجنت",
@@ -93,35 +113,41 @@
     }
   },
   "ONBOARDING": {
-    "TITLE": "Hey 👋, Welcome to %{installationName}!",
+    "TITLE": "سلام 👋، خوش آمدی به %{installationName}!",
-    "DESCRIPTION": "Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful.",
+    "DESCRIPTION": "از این که ثبت نام کرده اید سپاسگذاریم. ما ماخواهیم بهترین تجربه را از %{installationName} داشته باشید. در اینجا چند کار وجود دارد که می توانید در %{installationName} انجام دهید تا تجربه بهتری داشته باشید.",
-    "READ_LATEST_UPDATES": "Read our latest updates",
+    "READ_LATEST_UPDATES": "آخرین به روزرسانی های ما را بخوانید",
     "ALL_CONVERSATION": {
-      "TITLE": "All your conversations in one place",
+      "TITLE": "همه مکالمات شما در یک مکان",
-      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
+      "DESCRIPTION": "همه مکالمات مشتریان خود را در یک داشبورد واحد مشاهده کنید. می توانید مکالمات را بر اساس کانال ، برچسب و وضعیت ورودی فیلتر کنید."
     },
     "TEAM_MEMBERS": {
-      "TITLE": "Invite your team members",
+      "TITLE": "اعضای تیم خود را دعوت کنید",
-      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email address to the agent list.",
+      "DESCRIPTION": "از آنجا که در حال آماده شدن برای صحبت با مشتری هستید ، می توانید از هم تیمی های خود نیز کمک بگیرید. با افزودن آدرس ایمیل آنها به لیست ایجنت ها، می توانید از هم تیمی های خود دعوت کنید.",
-      "NEW_LINK": "Click here to invite a team member"
+      "NEW_LINK": "برای دعوت از یکی از اعضای تیم اینجا را کلیک کنید"
     },
     "INBOXES": {
-      "TITLE": "Connect Inboxes",
+      "TITLE": "صندوق ورودی را وصل کنید",
-      "DESCRIPTION": "Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook or Twitter page or even your WhatsApp number.",
+      "DESCRIPTION": "شما می توانید کانال های مختلفی را برای ارتباط با مشتری ایجاد نمایید، شما میتوانید از طریق چت داخل سایت یا فیس بوک یا توییتر و حتی واتس آپ استفاده نمایید.",
-      "NEW_LINK": "Click here to create an inbox"
+      "NEW_LINK": "برای ایجاد صندوق ورودی اینجا را کلیک کنید"
     },
     "LABELS": {
-      "TITLE": "Organize conversations with labels",
+      "TITLE": "سازماندهی مکالمات با برچسب ها",
-      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
+      "DESCRIPTION": "برچسب ها روش ساده تری برای دسته بندی مکالمه شما فراهم می کنند. برخی از برچسب ها مانند #پشتیبانی-درخواست ، #صورتحساب و غیره را ایجاد کنید تا بعداً بتوانید از آنها در مکالمه استفاده کنید.",
-      "NEW_LINK": "Click here to create tags"
+      "NEW_LINK": "برای ایجاد برچسب ها اینجا را کلیک کنید"
     }
   },
   "CONVERSATION_SIDEBAR": {
-    "ASSIGNEE_LABEL": "Assigned Agent",
+    "ASSIGNEE_LABEL": "اختصاص به ایجنت",
-    "SELF_ASSIGN": "Assign to me",
+    "SELF_ASSIGN": "اختصاص به من",
-    "TEAM_LABEL": "Assigned Team",
+    "TEAM_LABEL": "اختصاص به تیم",
     "SELECT": {
-      "PLACEHOLDER": "None"
+      "PLACEHOLDER": "هیچکدام"
-    }
+    }
+  },
+  "EMAIL_HEADER": {
+    "TO": "به",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "موضوع"
   }
 }

app/javascript/dashboard/i18n/locale/fa/csatMgmt.json

@@ -1,6 +1,6 @@
 {
   "CSAT": {
-    "TITLE": "Rate your conversation",
+    "TITLE": "به مکالمه خود امتیاز دهید",
-    "PLACEHOLDER": "Tell us more..."
+    "PLACEHOLDER": "توضیحات بیشتر بدهید..."
   }
 }

app/javascript/dashboard/i18n/locale/fa/inboxMgmt.json

@@ -1,7 +1,7 @@
 {
   "INBOX_MGMT": {
     "HEADER": "صندوق‌های ورودی",
-    "SIDEBAR_TXT": "<p><b>صندوق ورودی</b></p> <p> وقتی چت ووت به یک وب سایت یا یک صفحه فیس بوک متصل شود به آن <b>صندوق ورودی</b> می‌گوید. شما در حساب  چت ووت خود می‌توانید بی‌نهایت صندوق ورودی داشته باشید. </p><p> روی دکمه <b>اضافه کردن صندوق ورودی</b> کلیک کنید تا به یک وب سایت یا یک صفحه فیس بوک وصل شوید. </p><p> در داشبورد، می‌توانید گفتگوهای همه صندوق‌های ورودی را یکجا ببینید و در تب «گفتگوها» به آن‌ها پاسخ بدهید. </p><p> همچنین می‌توانید با کلیک کردن روی اسم صندوق ورودی از قسمت سمت چپ، فقط گفتگوهای همان صندوق را ببینید. </p>",
+    "SIDEBAR_TXT": "<p><b>صندوق ورودی</b></p>\n <p> وقتی چت ووت به یک وب سایت یا یک صفحه فیس بوک متصل شود به آن <b>صندوق ورودی</b> می‌گوید. شما در حساب  چت ووت خود می‌توانید بی‌نهایت صندوق ورودی داشته باشید. </p><p> روی دکمه <b>اضافه کردن صندوق ورودی</b> کلیک کنید تا به یک وب سایت یا یک صفحه فیس بوک وصل شوید. </p><p> در داشبورد، می‌توانید گفتگوهای همه صندوق‌های ورودی را یکجا ببینید و در تب «گفتگوها» به آن‌ها پاسخ بدهید. </p><p> همچنین می‌توانید با کلیک کردن روی اسم صندوق ورودی از قسمت سمت چپ، فقط گفتگوهای همان صندوق را ببینید. </p>",
     "LIST": {
       "404": "برای این حساب هیچ صندوق ورودی معرفی نشده است."
     },
@@ -17,9 +17,9 @@
         "body": "به حساب کاربری وارد شوید و صندوق ورودی بسازید."
       },
       {
-        "title": "معرفی اپراتور",
+        "title": "معرفی ایجنت",
         "route": "settings_inboxes_add_agents",
-        "body": "اپراتورها را به صندوق ورودی ساخته شده تخصیص می‌دهد"
+        "body": "ایجنت ها را به صندوق ورودی ساخته شده تخصیص می‌دهد."
       },
       {
         "title": "ماشالله!",
@@ -30,7 +30,7 @@
     "ADD": {
       "CHANNEL_NAME": {
         "LABEL": "عنوان صندوق ورودی",
-        "PLACEHOLDER": "Enter your inbox name (eg: Acme Inc)"
+        "PLACEHOLDER": "نام صندوق ورودی خود را وارد کنید (به عنوان مثال: Acme Inc)"
       },
       "WEBSITE_NAME": {
         "LABEL": "عنوان سایت",
@@ -47,7 +47,7 @@
       },
       "TWITTER": {
         "HELP": "برای اضافه کردن امکان گفتگو از صفحه پروفایل توییترتان، لازم است با زدن دکمه `ورود با توییتر` پروفایل توییتر خود را شناسایی کنید' ",
-        "ERROR_MESSAGE": "There was an error connecting to Twitter, please try again"
+        "ERROR_MESSAGE": "هنگام اتصال به توییتر خطایی روی داد ، لطفاً دوباره امتحان کنید"
       },
       "WEBSITE_CHANNEL": {
         "TITLE": "کانال وب سایت",
@@ -128,12 +128,12 @@
         }
       },
       "SMS": {
-        "TITLE": "SMS Channel via Twilio",
+        "TITLE": "کانال پیامک از طریق Twilio",
-        "DESC": "Start supporting your customers via SMS with Twilio integration."
+        "DESC": "با ادغام Twilio از طریق SMS از مشتریان خود پشتیبانی کنید."
       },
       "WHATSAPP": {
-        "TITLE": "Whatsapp Channel via Twilio",
+        "TITLE": "کانال واتساپ از طریق Twilio",
-        "DESC": "Start supporting your customers via Whatsapp with Twilio integration."
+        "DESC": "با ادغام Twilio از مشتریان خود از طریق Whatsapp پشتیبانی کنید."
       },
       "API_CHANNEL": {
         "TITLE": "کانال API",
@@ -173,12 +173,12 @@
         "FINISH_MESSAGE": "ایمیل های خود را به این آدرس ها فوروارد کنید."
       },
       "AUTH": {
-        "TITLE": "Choose a channel",
+        "TITLE": "کانالی را انتخاب کنید",
-        "DESC": "Chatwoot supports live-chat widget, Facebook page, Twitter profile, Whatsapp, Email etc., as channels. If you want to build a custom channel, you can create it using the API channel. Select one channel from the options below to proceed."
+        "DESC": "ما از چت زنده روی سایت، فیسبوک، توییتر، واتس آپ و ایمیل پشتیبانی می کنیم. در صورتی که نیاز به ارتباط از طریق کانال اختصاصی دیگیر دارید می توانید آن را به کمک API ایجاد نمایید."
       },
       "AGENTS": {
-        "TITLE": "اپراتورها",
+        "TITLE": "ایجنت ها",
-        "DESC": "در اینجا می‌توانید اپراتورها را به صندوق‌ ورودی خود اختصاص دهید. توجه داشته باشید که فقط اپراتورهایی که در اینجا معرفی شده باشند می‌توانند به پیام‌های این صندوق پاسخ بدهند.دیگر اپراتورها نخواهند توانست پیام‌های این صندوق را ببینید یا به آن‌ها پاسخی بدهند. <br> <b>پانویس:</b>به عنوان مدیر اگر می‌خواهید به همه صندوق‌های ورودی دسترسی داشته باشید می‌بایست خود را به عنوان اپراتور به همه صندوق‌ها اضافه کنید.",
+        "DESC": "در اینجا می‌توانید ایجنت ها را به صندوق‌ ورودی خود اختصاص دهید. توجه داشته باشید که فقط ایجنت هایی که در اینجا معرفی شده باشند می‌توانند به پیام‌های این صندوق پاسخ بدهند. دیگر ایجنت ها نخواهند توانست پیام‌های این صندوق را ببینید یا به آن‌ها پاسخی بدهند. <br> <b>پانویس:</b>به عنوان مدیر اگر می‌خواهید به همه صندوق‌های ورودی دسترسی داشته باشید می‌بایست خود را به عنوان ایجنت به همه صندوق‌ها اضافه کنید.",
         "VALIDATION_ERROR": "حداقل یک ایجنت به اینباکس جدید اضافه کنید",
         "PICK_AGENTS": "انتخاب ایجنت ها برای این صندوق ورودی"
       },
@@ -199,14 +199,14 @@
       "DESC": ""
     },
     "AGENTS": {
-      "BUTTON_TEXT": "اضافه کردن اپراتور",
+      "BUTTON_TEXT": "اضافه کردن ایجنت",
-      "ADD_AGENTS": "اضافه کردن اپراتور به صندوق ورودی..."
+      "ADD_AGENTS": "اضافه کردن ایجنت به صندوق ورودی..."
     },
     "FINISH": {
       "TITLE": "صندوق ورودی حاضره!",
       "MESSAGE": "حالا از طریق این کانال جدید می‌توانید با مشتریان صحبت کنید. به امید موفقیت ",
       "BUTTON_TEXT": "نشانم بده",
-      "MORE_SETTINGS": "More settings",
+      "MORE_SETTINGS": "تنظیمات بیشتر",
       "WEBSITE_SUCCESS": "ساختن کانال وب سایت با موفقیت انجام شد. قطعه کد زیر را کپی کرده و در سایت خود قرار دهید. در صورتیکه مشتری از ویجت پشتیبانی آنلاین استفاده کند گفتگوی شما در این صندوق ورودی ظاهر می‌شود."
     },
     "REAUTH": "احراز هویت مجدد",
@@ -214,7 +214,7 @@
     "EDIT": {
       "API": {
         "SUCCESS_MESSAGE": "تنظمیات صندوق ورودی اعمال شد",
-        "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "وضعیت واگذاری خودکار گفتگو به اپراتورها تنظیم شد",
+        "AUTO_ASSIGNMENT_SUCCESS_MESSAGE": "واگذاری خودکار گفتگو به ایجنت ها تنظیم شد",
         "ERROR_MESSAGE": "در حال حاضر امکان تغییر رنگ ویجت امکان‌پذیر نیست. لطفا بعدا امتحان کنید."
       },
       "AUTO_ASSIGNMENT": {
@@ -232,6 +232,7 @@
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
+      "AVATAR_DELETE_BUTTON_TEXT": "Delete Avatar",
       "CONFIRM": {
         "TITLE": "تاییدیه حذف",
         "MESSAGE": "مطمئن هستید که حذف شود ",
@@ -241,15 +242,17 @@
       },
       "API": {
         "SUCCESS_MESSAGE": "صندوق ورودی حذف شد",
-        "ERROR_MESSAGE": "صندوق ورودی حذف نشد، لطفا بعدا امتحان کنید"
+        "ERROR_MESSAGE": "صندوق ورودی حذف نشد، لطفا بعدا امتحان کنید",
+        "AVATAR_SUCCESS_MESSAGE": "Inbox avatar deleted successfully",
+        "AVATAR_ERROR_MESSAGE": "Could not delete the inbox avatar. Please try again later."
       }
     },
     "TABS": {
       "SETTINGS": "تنظیمات",
       "COLLABORATORS": "همکاران",
       "CONFIGURATION": "پیکربندی",
-      "CAMPAIGN": "Campaigns",
+      "CAMPAIGN": "کمپین ها",
-      "PRE_CHAT_FORM": "Pre Chat Form",
+      "PRE_CHAT_FORM": "فرم پیش چت",
       "BUSINESS_HOURS": "ساعت کاری"
     },
     "SETTINGS": "تنظیمات",
@@ -261,19 +264,23 @@
     "SETTINGS_POPUP": {
       "MESSENGER_HEADING": "اسکریپت ویجت",
       "MESSENGER_SUB_HEAD": "این دکمه را در تگ body قرار دهید",
-      "INBOX_AGENTS": "اپراتورها",
+      "INBOX_AGENTS": "ایجنت ها",
-      "INBOX_AGENTS_SUB_TEXT": "اضافه کردن یا حذف کردن دسترسی اپراتور به صندوق ورودی",
+      "INBOX_AGENTS_SUB_TEXT": "اضافه کردن یا حذف کردن دسترسی ایجنت به صندوق ورودی",
       "UPDATE": "اعمال شود",
-      "ENABLE_EMAIL_COLLECT_BOX": "Enable email collect box",
+      "ENABLE_EMAIL_COLLECT_BOX": "فعال سازی فرم دریافت ایمیل از کاربر",
-      "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "Enable or disable email collect box on new conversation",
+      "ENABLE_EMAIL_COLLECT_BOX_SUB_TEXT": "فعال یا غیرفعال کردن فرم دریافت ایمیل از کاربر",
-      "AUTO_ASSIGNMENT": "فعال کردن واگذاری خودکار گفتگو به اپراتورها",
+      "AUTO_ASSIGNMENT": "فعال کردن واگذاری خودکار گفتگو به ایجنت ها",
-      "ENABLE_CSAT": "Enable CSAT",
+      "ENABLE_CSAT": "فعال کردن رضایت مشتری",
-      "ENABLE_CSAT_SUB_TEXT": "Enable/Disable CSAT(Customer satisfaction) survey after resolving a conversation",
+      "ENABLE_CSAT_SUB_TEXT": "پس از پایان گفتگو ، نظرسنجی CSAT (رضایت مشتری) را فعال/غیرفعال کنید",
       "INBOX_UPDATE_TITLE": "تنظیمات صندوق ورودی",
       "INBOX_UPDATE_SUB_TEXT": "تغییر پارامترهای صندوق ورودی",
-      "AUTO_ASSIGNMENT_SUB_TEXT": "فعال کردن یا غیرفعال کردن واگذاری خودکار گفتگوها به اپراتورهای عضو این صندوق ورودی.",
+      "AUTO_ASSIGNMENT_SUB_TEXT": "فعال کردن یا غیرفعال کردن واگذاری خودکار گفتگوها به ایجنت های عضو این صندوق ورودی.",
       "HMAC_VERIFICATION": "اعتبار سنجی کاربر",
-      "HMAC_DESCRIPTION": "برای اعتبار سنجی کاربران با استفاده از این کلید یک هش HMAC sha256 تولید کنید."
+      "HMAC_DESCRIPTION": "برای اعتبار سنجی کاربران با استفاده از این کلید `identifier_hash` یک هش HMAC sha256 تولید کنید.",
+      "INBOX_IDENTIFIER": "شناسه صندوق ورودی",
+      "INBOX_IDENTIFIER_SUB_TEXT": "از رمز `inbox_identifier` که در اینجا نشان داده شده است برای احراز هویت کلاینت های API خود استفاده کنید.",
+      "FORWARD_EMAIL_TITLE": "ارسال به ایمیل",
+      "FORWARD_EMAIL_SUB_TEXT": "ایمیل های خود را به این آدرس ها فوروارد کنید."
     },
     "FACEBOOK_REAUTHORIZE": {
       "TITLE": "احراز هویت مجدد",
@@ -282,37 +289,37 @@
       "MESSAGE_ERROR": "خطایی پیش آمد. لطفا دوباره امتحان کنید"
     },
     "PRE_CHAT_FORM": {
-      "DESCRIPTION": "Pre chat forms enable you to capture user information before they start conversation with you.",
+      "DESCRIPTION": "فرم های پیش چت به شما امکان می دهد اطلاعات کاربران را قبل از شروع مکالمه با شما ذخیره کنید.",
       "ENABLE": {
-        "LABEL": "Enable pre chat form",
+        "LABEL": "فعال کردن فرم پیش چت",
         "OPTIONS": {
-          "ENABLED": "Yes",
+          "ENABLED": "بله",
-          "DISABLED": "No"
+          "DISABLED": "خیر"
         }
       },
       "PRE_CHAT_MESSAGE": {
-        "LABEL": "Pre Chat Message",
+        "LABEL": "پیام پیش چت",
-        "PLACEHOLDER": "This message would be visible to the users along with the form"
+        "PLACEHOLDER": "این پیام به همراه فرم برای کاربران قابل مشاهده است"
       },
       "REQUIRE_EMAIL": {
-        "LABEL": "Visitors should provide their name and email address before starting the chat"
+        "LABEL": "بازدیدکنندگان باید قبل از شروع چت نام و آدرس ایمیل خود را ارائه دهند"
       }
     },
     "BUSINESS_HOURS": {
-      "TITLE": "Set your availability",
+      "TITLE": "در دسترس بودن خود را تنظیم کنید",
-      "SUBTITLE": "Set your availability on your livechat widget",
+      "SUBTITLE": "زمان در دسترس بودن خود را بر روی چت زنده مشخص کنید",
-      "WEEKLY_TITLE": "Set your weekly hours",
+      "WEEKLY_TITLE": "ساعات کار هفتگی خود را تنظیم کنید",
-      "TIMEZONE_LABEL": "Select timezone",
+      "TIMEZONE_LABEL": "منطقه زمانی را انتخاب کنید",
-      "UPDATE": "Update business hours settings",
+      "UPDATE": "تنظیمات ساعات کاری را به روز کنید",
-      "TOGGLE_AVAILABILITY": "Enable business availability for this inbox",
+      "TOGGLE_AVAILABILITY": "دسترس بودن کسب و کار را برای این صندوق فعال کردن",
-      "UNAVAILABLE_MESSAGE_LABEL": "Unavailable message for vistors",
+      "UNAVAILABLE_MESSAGE_LABEL": "پیام غیرقابل دسترسی برای بازدید کنندگان",
-      "UNAVAILABLE_MESSAGE_DEFAULT": "We are unavailable at the moment. Leave a message we will respond once we are back.",
+      "UNAVAILABLE_MESSAGE_DEFAULT": "متاسفانه در حال حاضر در دسترس نیستیم. لطفا پیامی بگذارید که پس از بازگشت به شما پاسخ دهیم.",
-      "TOGGLE_HELP": "Enabling business availability will show the available hours on live chat widget even if all the agents are offline. Outside available hours vistors can be warned with a message and a pre-chat form.",
+      "TOGGLE_HELP": "فعال کردن در دسترس بودن کسب کار ، ساعات موجود در ویجت چت زنده را نشان می دهد حتی اگر همه ایجنت ها آفلاین باشند. خارج از ساعات موجود می توان با پیام و فرم قبل از چت ، به کاربران هشدار داد.",
       "DAY": {
-        "ENABLE": "Enable availability for this day",
+        "ENABLE": "در دسترس بودن را برای این روز فعال کنید",
-        "UNAVAILABLE": "Unavailable",
+        "UNAVAILABLE": "غیر قابل دسترسی",
         "HOURS": "ساعت",
-        "VALIDATION_ERROR": "Starting time should be before closing time.",
+        "VALIDATION_ERROR": "زمان شروع باید قبل از زمان بسته شدن باشد.",
         "CHOOSE": "انتخاب کنید"
       }
     }

app/javascript/dashboard/i18n/locale/fa/index.js

@@ -1,11 +1,14 @@
 import { default as _agentMgmt } from './agentMgmt.json';
+import { default as _attributesMgmt } from './attributesMgmt.json';
 import { default as _campaign } from './campaign.json';
 import { default as _cannedMgmt } from './cannedMgmt.json';
 import { default as _chatlist } from './chatlist.json';
 import { default as _contact } from './contact.json';
 import { default as _conversation } from './conversation.json';
+import { default as _csatMgmtMgmt } from './csatMgmt.json';
 import { default as _generalSettings } from './generalSettings.json';
 import { default as _inboxMgmt } from './inboxMgmt.json';
+import { default as _integrationApps } from './integrationApps.json';
 import { default as _integrations } from './integrations.json';
 import { default as _labelsMgmt } from './labelsMgmt.json';
 import { default as _login } from './login.json';
@@ -18,13 +21,16 @@ import { default as _teamsSettings } from './teamsSettings.json';
 
 export default {
   ..._agentMgmt,
+  ..._attributesMgmt,
   ..._campaign,
   ..._cannedMgmt,
   ..._chatlist,
   ..._contact,
   ..._conversation,
+  ..._csatMgmtMgmt,
   ..._generalSettings,
   ..._inboxMgmt,
+  ..._integrationApps,
   ..._integrations,
   ..._labelsMgmt,
   ..._login,

app/javascript/dashboard/i18n/locale/fa/integrationApps.json

@@ -1,35 +1,35 @@
 {
   "INTEGRATION_APPS": {
-    "FETCHING": "Fetching Integrations",
+    "FETCHING": "واکشی ادغام ها",
-    "NO_HOOK_CONFIGURED": "There are no %{integrationId} integrations configured in this account.",
+    "NO_HOOK_CONFIGURED": "هیچ %{integrationId} ادغامی در این اکانت انجام نشده است.",
-    "HEADER": "Applications",
+    "HEADER": "برنامه های کاربردی",
     "STATUS": {
       "ENABLED": "فعال",
       "DISABLED": "غیرفعال"
     },
     "CONFIGURE": "تنظیمات",
-    "ADD_BUTTON": "Add a new hook",
+    "ADD_BUTTON": "هوک جدیدی اضافه کنید",
     "DELETE": {
       "TITLE": {
-        "INBOX": "Confirm deletion",
+        "INBOX": "تاییدیه حذف",
-        "ACCOUNT": "Disconnect"
+        "ACCOUNT": "قعط کردن"
       },
       "MESSAGE": {
         "INBOX": "مطمئن هستید که حذف شود?",
-        "ACCOUNT": "Are you sure to disconnect?"
+        "ACCOUNT": "آیا مطمئناً قطع می کنید؟"
       },
       "CONFIRM_BUTTON_TEXT": {
         "INBOX": "بله، حذف شود",
-        "ACCOUNT": "Yes, Disconnect"
+        "ACCOUNT": "بله ، قطع ارتباط کنید"
       },
       "CANCEL_BUTTON_TEXT": "انصراف",
       "API": {
-        "SUCCESS_MESSAGE": "Hook deleted successfully",
+        "SUCCESS_MESSAGE": "هوک با موفقیت حذف شد",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       }
     },
     "LIST": {
-      "FETCHING": "Fetching integration hooks",
+      "FETCHING": "واکشی ادغام های هوک",
       "INBOX": "صندوق ورودی",
       "DELETE": {
         "BUTTON_TEXT": "حذف"
@@ -38,14 +38,14 @@
     "ADD": {
       "FORM": {
         "INBOX": {
-          "LABEL": "Select Inbox",
+          "LABEL": "انتخاب صندوق ورودی",
-          "PLACEHOLDER": "Select Inbox"
+          "PLACEHOLDER": "انتخاب صندوق ورودی"
         },
         "SUBMIT": "ايجاد كردن",
         "CANCEL": "انصراف"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Integration hook added successfully",
+        "SUCCESS_MESSAGE": "هوک ادغام با موفقیت اضافه شد",
         "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
       }
     },
@@ -53,10 +53,10 @@
       "BUTTON_TEXT": "اتصال"
     },
     "DISCONNECT": {
-      "BUTTON_TEXT": "Disconnect"
+      "BUTTON_TEXT": "قعط کردن"
     },
     "SIDEBAR_DESCRIPTION": {
-      "DIALOGFLOW": "Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. <br /> <br /> Dialogflow integration with %{installationName} allows you to configure a Dialogflow bot with your inboxes which lets the bot handle the queries initially and hand them over to an agent when needed. Dialogflow can be used to qualifying the leads, reduce the workload of agents by providing frequently asked questions etc. <br /> <br /> To add Dialogflow, you need to create a Service Account in your Google project console and share the credentials. Please refer to the Dialogflow docs for more information."
+      "DIALOGFLOW": "Dialogflow یک بستر درک زبان طبیعی است که طراحی و ادغام رابط کاربری مکالمه را در برنامه تلفن همراه ، برنامه وب ، دستگاه ، ربات ، سیستم پاسخ صوتی تعاملی و غیره آسان می کند. <br /> <br /> ادغام Dialogflow با %{installationName} به شما امکان می دهد ربات Dialogflow را با صندوق ورودی خود پیکربندی کنید که به ربات اجازه می دهد ابتدا درخواست ها را مدیریت کرده و در صورت نیاز به یک ایجنت تحویل دهد. از Dialogflow می توان برای تعیین امتیازات ، کاهش حجم کار ایجنت ها با ارائه سوالات متداول و غیره استفاده کرد. <br /> <br /> برای افزودن Dialogflow ، باید یک حساب سرویس در کنسول پروژه Google خود ایجاد کرده و اعتبارنامه ها را به اشتراک بگذارید. لطفاً برای اطلاعات بیشتر به اسناد Dialogflow مراجعه کنید."
     }
   }
 }

app/javascript/dashboard/i18n/locale/fa/integrations.json

@@ -8,7 +8,7 @@
       "HEADER_BTN_TXT": "اضافه کردن یک وب هوک جدید",
       "LOADING": "درحال دریافت اطلاعات وب هوک",
       "SEARCH_404": "هیچ گزینه‌ای با این شرایط پیدا نشد",
-      "SIDEBAR_TXT": "<p><b>وب هوک‌ها</b> </p> <p>وب هوک‌ها اجرا کننده‌ی درخواست‌های HTTP هستند که برای هر حسابی قابل تنظیم شدن هستند. به عنوان مثال می‌توان وقتی گفتگوی جدیدی ایجاد شد یک وب سرویس صدا زده شود. برای هر حساب می‌توان چند وب هوک ایجاد کرد. <br /><br /> برای ساختن یک <b>وب هوک</b>, روی دکمه <b>اضافه کردن وب هوک جدید</b> کلیک کنید. همچنین با زدن دکمه «حذف» می‌توانید وب هوک ساخته شده را حذف کنید.</p>",
+      "SIDEBAR_TXT": "<p><b>وب هوک‌ها</b> </p> \n<p>وب هوک‌ها اجرا کننده‌ی درخواست‌های HTTP هستند که برای هر حسابی قابل تنظیم شدن هستند. به عنوان مثال می‌توان وقتی گفتگوی جدیدی ایجاد شد یک وب سرویس صدا زده شود. برای هر حساب می‌توان چند وب هوک ایجاد کرد. <br /><br /> برای ساختن یک <b>وب هوک</b>, روی دکمه <b>اضافه کردن وب هوک جدید</b> کلیک کنید. همچنین با زدن دکمه «حذف» می‌توانید وب هوک ساخته شده را حذف کنید.</p>",
       "LIST": {
         "404": "هیچ وب هوکی برای این حساب ساخته نشده است",
         "TITLE": "مدیریت وب هوک‌ها",
@@ -19,7 +19,7 @@
       },
       "EDIT": {
         "BUTTON_TEXT": "ویرایش",
-        "TITLE": "Edit webhook",
+        "TITLE": "ویرایش وب هوک",
         "CANCEL": "انصراف",
         "DESC": "رویدادهای وب هوک اطلاعات لحظه‌ای حساب چت ووت شما را منتقل می‌کنند. لطفا آدرس URL صحیحی وارد کنید.",
         "FORM": {
@@ -28,10 +28,10 @@
             "PLACEHOLDER": "به عنوان مثال: https://example/api/webhook",
             "ERROR": "لطفا آدرس URL صحیحی وارد کنید"
           },
-          "SUBMIT": "Edit webhook"
+          "SUBMIT": "ویرایش وب هوک"
         },
         "API": {
-          "SUCCESS_MESSAGE": "Webhook URL updated successfully",
+          "SUCCESS_MESSAGE": "وب هوک بروزرسانی شد",
           "ERROR_MESSAGE": "متاسفانه ارتباط با سرور برقرار نشد، مجددا امتحان کنید"
         }
       },
@@ -68,8 +68,8 @@
     },
     "SLACK": {
       "HELP_TEXT": {
-        "TITLE": "Using Slack Integration",
+        "TITLE": "استفاده از اسلک",
-        "BODY": "<br/><p>Chatwoot will now sync all the incoming conversations into the <b><i>customer-conversations</i></b> channel inside your slack workplace.</p><p>Replying to a conversation thread in <b><i>customer-conversations</i></b> slack channel will create a response back to the customer through chatwoot.</p><p>Start the replies with <b><i>note:</i></b> to create private notes instead of replies.</p><p>If the replier on slack has an agent profile in chatwoot under the same email, the replies will be associated accordingly.</p><p>When the replier doesn't have an associated agent profile, the replies will be made from the bot profile.</p>"
+        "BODY": "<br/> <p> ما اکنون تمام مکالمات ورودی را در کانال <b><i> گفتگوهای مشتری </i> </b> داخل محل کار شما همگام سازی می کنیم. </p> <p> پاسخ به یک رشته مکالمه در کانال مکالمه <b><i> مشتری- مکالمات </ i> </b> از طریق برنامه پاسخی به مشتری ایجاد می کند. </ p> <p> پاسخ ها را با <b> <i> شروع کنید توجه: </i> </b> برای ایجاد یادداشت های خصوصی به جای پاسخ ها. </p> <p> اگر پاسخ دهنده در slack نمایه نماینده ای در برنامه تحت همان ایمیل داشته باشد ، پاسخ ها به همین ترتیب مرتبط می شوند. </ p> <p> وقتی ارسال کننده نمایه نماینده مرتبطی ندارد ، پاسخها از نمایه ربات انجام می شود. </p>"
       }
     },
     "DELETE": {

app/javascript/dashboard/i18n/locale/fa/labelsMgmt.json

@@ -19,9 +19,9 @@
       "NAME": {
         "LABEL": "نام برچسب",
         "PLACEHOLDER": "نام برچسب",
-        "REQUIRED_ERROR": "Label name is required",
+        "REQUIRED_ERROR": "نام برچسب لازم است",
-        "MINIMUM_LENGTH_ERROR": "Minimum length 2 is required",
+        "MINIMUM_LENGTH_ERROR": "باید بیشتر از 2 کاراکتر باشد",
-        "VALID_ERROR": "Only Alphabets, Numbers, Hyphen and Underscore are allowed"
+        "VALID_ERROR": "فقط حروف ، اعداد ، خط تیره و زیر خط مجاز است"
       },
       "DESCRIPTION": {
         "LABEL": "توضیحات",

app/javascript/dashboard/i18n/locale/fa/report.json

@@ -1,6 +1,6 @@
 {
   "REPORT": {
-    "HEADER": "Overview",
+    "HEADER": "بررسی اجمالی",
     "LOADING_CHART": "در حال دریافت اطلاعات...",
     "NO_ENOUGH_DATA": "متاسفانه اطلاعات کافی دریافت نشد، لطفا بعدا دوباره امتحان کنید",
     "DOWNLOAD_AGENT_REPORTS": "دانلود گزارش ایجنت",
@@ -53,37 +53,37 @@
       },
       {
         "id": 5,
-        "name": "Custom date range"
+        "name": "محدوده تاریخ سفارشی"
       }
     ],
     "CUSTOM_DATE_RANGE": {
-      "CONFIRM": "Apply",
+      "CONFIRM": "درخواست دادن",
-      "PLACEHOLDER": "Select date range"
+      "PLACEHOLDER": "محدوده تاریخ را انتخاب کنید"
     }
   },
   "CSAT_REPORTS": {
-    "HEADER": "CSAT Reports",
+    "HEADER": "گزارشات رضایت مشتری",
-    "NO_RECORDS": "There are no CSAT survey responses available.",
+    "NO_RECORDS": "هیچ پاسخ برای نظرسنجی رضایت مشتری در دسترس نیست.",
     "TABLE": {
       "HEADER": {
-        "CONTACT_NAME": "Contact",
+        "CONTACT_NAME": "مخاطب",
-        "AGENT_NAME": "Assigned agent",
+        "AGENT_NAME": "ایجنت تعیین شده",
         "RATING": "رتبه",
-        "FEEDBACK_TEXT": "Feedback comment"
+        "FEEDBACK_TEXT": "نظر ثبت شده"
       }
     },
     "METRIC": {
       "TOTAL_RESPONSES": {
-        "LABEL": "Total responses",
+        "LABEL": "مجموع پاسخ ها",
-        "TOOLTIP": "Total number of responses collected"
+        "TOOLTIP": "تعداد کل پاسخهای جمع آوری شده"
       },
       "SATISFACTION_SCORE": {
-        "LABEL": "Satisfaction score",
+        "LABEL": "نمره رضایت",
-        "TOOLTIP": "Total number of positive responses / Total number of responses * 100"
+        "TOOLTIP": "تعداد کل پاسخ های مثبت / تعداد کل پاسخ ها از 100"
       },
       "RESPONSE_RATE": {
-        "LABEL": "Response rate",
+        "LABEL": "نرخ پاسخ",
-        "TOOLTIP": "Total number of responses / Total number of CSAT survey messages sent * 100"
+        "TOOLTIP": "تعداد کل پاسخ ها / تعداد کل پیام های نظرسنجی رضایت مشتری ارسال شده از 100"
       }
     }
   }

app/javascript/dashboard/i18n/locale/fa/settings.json

@@ -14,7 +14,7 @@
       "UPDATE_IMAGE": "تغییر عکس",
       "PROFILE_SECTION": {
         "TITLE": "پروفایل",
-        "NOTE": "ایمیل عامل شناسایی شما برای ورود به سیستم است"
+        "NOTE": "آدرس ایمیل شما هویت شماست و برای ورود به سیستم استفاده می شود."
       },
       "PASSWORD_SECTION": {
         "TITLE": "رمز عبور",
@@ -26,11 +26,11 @@
         "NOTE": "از این توکن برای دسترسی از طریق API استفاده می‌شود"
       },
       "AUDIO_NOTIFICATIONS_SECTION": {
-        "TITLE": "Audio Notifications",
+        "TITLE": "اعلان های صوتی",
-        "NOTE": "Enable audio notifications in dashboard for new messages and conversations.",
+        "NOTE": "اعلان های صوتی را در داشبورد برای پیام ها و مکالمات جدید فعال کنید.",
-        "NONE": "None",
+        "NONE": "هیچکدام",
-        "ASSIGNED": "Assigned Conversations",
+        "ASSIGNED": "مکالمات اختصاص داده شده",
-        "ALL_CONVERSATIONS": "All Conversations"
+        "ALL_CONVERSATIONS": "همه مکالمات"
       },
       "EMAIL_NOTIFICATIONS_SECTION": {
         "TITLE": "اعلامیه‌ به ایمیل",
@@ -81,9 +81,9 @@
         "PLACEHOLDER": "لطفا ایمیل خود را وارد کنید، این ایمیل در گفتگوها دیده می‌شود"
       },
       "CURRENT_PASSWORD": {
-        "LABEL": "Current password",
+        "LABEL": "رمز عبور فعلی",
-        "ERROR": "Please enter the current password",
+        "ERROR": "لطفاً رمز عبور فعلی را وارد کنید",
-        "PLACEHOLDER": "Please enter the current password"
+        "PLACEHOLDER": "لطفاً رمز عبور فعلی را وارد کنید"
       },
       "PASSWORD": {
         "LABEL": "رمز عبور",
@@ -102,6 +102,7 @@
     "CHANGE_ACCOUNTS": "سوییچ به یک حساب دیگر",
     "SELECTOR_SUBTITLE": "از لیست یکی از حساب‌ها را انتخاب کنید",
     "PROFILE_SETTINGS": "تنظیمات پروفایل",
+    "KEYBOARD_SHORTCUTS": "میانبرهای صفحه‌کلید",
     "LOGOUT": "خروج از حساب"
   },
   "APP_GLOBAL": {
@@ -130,24 +131,29 @@
   "SIDEBAR": {
     "CONVERSATIONS": "گفتگوها",
     "REPORTS": "گزارشات",
-    "CONTACTS": "مخاطبین",
     "SETTINGS": "تنظیمات",
+    "CONTACTS": "مخاطبین",
     "HOME": "صفحه اصلی",
-    "AGENTS": "اپراتورها",
+    "AGENTS": "ایجنت ها",
     "INBOXES": "صندوق‌های ورودی",
     "NOTIFICATIONS": "اعلان ها",
     "CANNED_RESPONSES": "پاسخ‌های آماده",
     "INTEGRATIONS": "برنامه‌های تلفیق شده",
     "ACCOUNT_SETTINGS": "تنظیمات حساب",
-    "APPLICATIONS": "Applications",
+    "APPLICATIONS": "برنامه های کاربردی",
     "LABELS": "برچسب‌ها",
+    "ATTRIBUTES": "ویژگی ها",
     "TEAMS": "تیم‌ها",
-    "ALL_CONTACTS": "All Contacts",
+    "ALL_CONTACTS": "تمام مخاطبین",
-    "TAGGED_WITH": "Tagged with",
+    "TAGGED_WITH": "برچسب گذاری شده با",
-    "REPORTS_OVERVIEW": "Overview",
+    "REPORTS_OVERVIEW": "بررسی اجمالی",
-    "CSAT": "CSAT"
+    "CSAT": "رضایت مشتری",
+    "CAMPAIGNS": "کمپین ها",
+    "ONGOING": "درحال انجام",
+    "ONE_OFF": "یکبار مصرف"
   },
   "CREATE_ACCOUNT": {
+    "NO_ACCOUNT_WARNING": "اوه اوه! ما هیچ حسابی روی Chatwoot پاز شما پیدا نکردیم. لطفاً برای ادامه یک حساب جدید ایجاد کنید.",
     "NEW_ACCOUNT": "حساب‌کاربری جدید",
     "SELECTOR_SUBTITLE": "ایجاد حساب‌کاربری جدید",
     "API": {
@@ -162,5 +168,30 @@
       },
       "SUBMIT": "ثبت"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "باز کردن مکالمه",
+      "RESOLVE_AND_NEXT": "حل کنید و به مرحله بعدی بروید",
+      "NAVIGATE_DROPDOWN": "به موارد کشویی بروید",
+      "RESOLVE_CONVERSATION": "حل مکالمه",
+      "GO_TO_CONVERSATION_DASHBOARD": "به داشبورد مکالمه بروید",
+      "ADD_ATTACHMENT": "افزودن پیوست",
+      "GO_TO_CONTACTS_DASHBOARD": "به داشبورد مخاطبین بروید",
+      "TOGGLE_SIDEBAR": "نوار کناری",
+      "GO_TO_REPORTS_SIDEBAR": "به نوار کناری گزارش ها بروید",
+      "MOVE_TO_NEXT_TAB": "به برگه بعدی در فهرست مکالمه بروید",
+      "GO_TO_SETTINGS": "برو به تنظیمات",
+      "SWITCH_CONVERSATION_STATUS": "به وضعیت مکالمه بعدی بروید",
+      "SWITCH_TO_PRIVATE_NOTE": "رفتن به یادداشت خصوصی",
+      "TOGGLE_RICH_CONTENT_EDITOR": "تغییر وضعیت ویرایشگر محتوا",
+      "SWITCH_TO_REPLY": "رفتن به پاسخ",
+      "TOGGLE_SNOOZE_DROPDOWN": "تغییر حالت بازکردن تعویق"
+    },
+    "KEYS": {
+      "WINDOWS_KEY_AND_COMMAND_KEY": "Win / ⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }

app/javascript/dashboard/i18n/locale/fa/teamsSettings.json

@@ -2,9 +2,9 @@
   "TEAMS_SETTINGS": {
     "NEW_TEAM": "ایجاد تیم جدید",
     "HEADER": "تیم‌ها",
-    "SIDEBAR_TXT": "<p><b>Teams</b></p> <p>Teams let you organize your agents into groups based on their responsibilities. <br /> A user can be part of multiple teams. You can assign conversations to a team when you are working collaboratively. </p>",
+    "SIDEBAR_TXT": "<p><b> تیمها </b> </p> <p> تیمها به شما امکان می دهند ایجنت ها خود را بر اساس مسئولیت های آنها در گروه ها سازماندهی کنید. <br /> یک کاربر می تواند بخشی از چندین تیم باشد. هنگامی که به طور مشترک کار می کنید ، می توانید مکالمات را به یک تیم اختصاص دهید. </p>",
     "LIST": {
-      "404": "There are no teams created on this account.",
+      "404": "هیچ تیمی در این حساب ایجاد نشده است.",
       "EDIT_TEAM": "ویرایش تیم"
     },
     "CREATE_FLOW": {
@@ -13,23 +13,23 @@
         "DESC": "عنوان و توضیحاتی به تیم جدید خود اضافه کنید."
       },
       "AGENTS": {
-        "BUTTON_TEXT": "Add agents to team",
+        "BUTTON_TEXT": "افزودن ایجنت به تیم",
-        "TITLE": "Add agents to team - %{teamName}",
+        "TITLE": "افزودن اپراتور به تیم - %{teamName}",
-        "DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation."
+        "DESC": "ایجنت ها را به تیم تازه ایجاد شده خود اضافه کنید. این به شما امکان می دهد به عنوان یک تیم در گفتگوها همکاری کنید ، در رویدادهای جدید در همان مکالمه مطلع شوید."
       },
       "WIZARD": [
         {
           "title": "ايجاد كردن",
           "route": "settings_teams_new",
-          "body": "Create a new team of agents."
+          "body": "یک تیم جدید از ایجنت ها ایجاد نمایید."
         },
         {
           "title": "معرفی اپراتور",
           "route": "settings_teams_add_agents",
-          "body": "Add agents to the team."
+          "body": "ایجنت ها را به تیم اضافه کنید."
         },
         {
-          "title": "Finish",
+          "title": "پایان",
           "route": "settings_teams_finish",
           "body": "دیگه می‌تونی بترکونی"
         }
@@ -42,64 +42,64 @@
         "BUTTON_TEXT": "به‌روزرسانی تیم"
       },
       "AGENTS": {
-        "BUTTON_TEXT": "Update agents in team",
+        "BUTTON_TEXT": "ایجنت ها را در تیم به روز کنید",
-        "TITLE": "Add agents to team - %{teamName}",
+        "TITLE": "افزودن اپراتور به تیم - %{teamName}",
-        "DESC": "Add Agents to your newly created team. All the added agents will be notified when a conversation is assigned to this team."
+        "DESC": "ایجنت ها را به تیم تازه ایجاد شده خود اضافه کنید. وقتی مکالمه ای به این تیم اختصاص داده شود ، به همه ایجنت ها اضافه شده اطلاع داده می شود."
       },
       "WIZARD": [
         {
           "title": "جزئیات تیم",
           "route": "settings_teams_edit",
-          "body": "Change name, description and other details."
+          "body": "نام ، توضیحات و سایر جزئیات را تغییر دهید."
         },
         {
-          "title": "Edit Agents",
+          "title": "تغییر ایجنت ها",
           "route": "settings_teams_edit_members",
-          "body": "Edit agents in your team."
+          "body": "ایجنت ها تیم خود را ویرایش کنید."
         },
         {
-          "title": "Finish",
+          "title": "پایان",
           "route": "settings_teams_edit_finish",
           "body": "دیگه می‌تونی بترکونی"
         }
       ]
     },
     "TEAM_FORM": {
-      "ERROR_MESSAGE": "Couldn't save the team details. Try again."
+      "ERROR_MESSAGE": "جزئیات تیم ذخیره نشد. دوباره امتحان کنید."
     },
     "AGENTS": {
-      "AGENT": "AGENT",
+      "AGENT": "ایجنت",
       "EMAIL": "ایمیل",
       "BUTTON_TEXT": "اضافه کردن اپراتور",
-      "ADD_AGENTS": "Adding Agents to your Team...",
+      "ADD_AGENTS": "افزودن ایجنت ها به تیم شما...",
-      "SELECT": "select",
+      "SELECT": "انتخاب کنید",
-      "SELECT_ALL": "select all agents",
+      "SELECT_ALL": "انتخاب تمام ایجنت ها",
-      "SELECTED_COUNT": "%{selected} out of %{total} agents selected."
+      "SELECTED_COUNT": "%{selected} تا از %{total} ایجنت انتخاب شد."
     },
     "ADD": {
-      "TITLE": "Add agents to team - %{teamName}",
+      "TITLE": "افزودن اپراتور به تیم - %{teamName}",
-      "DESC": "Add Agents to your newly created team. This lets you collaborate as a team on conversations, get notified on new events in the same conversation.",
+      "DESC": "ایجنت ها را به تیم تازه ایجاد شده خود اضافه کنید. این به شما امکان می دهد به عنوان یک تیم در گفتگوها همکاری کنید ، در رویدادهای جدید در همان مکالمه مطلع شوید.",
-      "SELECT": "select",
+      "SELECT": "انتخاب کنید",
-      "SELECT_ALL": "select all agents",
+      "SELECT_ALL": "انتخاب تمام ایجنت ها",
-      "SELECTED_COUNT": "%{selected} out of %{total} agents selected.",
+      "SELECTED_COUNT": "%{selected} تا از %{total} ایجنت انتخاب شد.",
       "BUTTON_TEXT": "اضافه کردن اپراتور",
-      "AGENT_VALIDATION_ERROR": "Select atleaset one agent."
+      "AGENT_VALIDATION_ERROR": "حداقل یک ایجنت را انتخاب کنید."
     },
     "FINISH": {
-      "TITLE": "Your team is ready!",
+      "TITLE": "تیم شما آماده است!",
-      "MESSAGE": "You can now collaborate as a team on conversations. Happy supporting ",
+      "MESSAGE": "اکنون می توانید به عنوان یک تیم در گفتگوها همکاری کنید ",
-      "BUTTON_TEXT": "Finish"
+      "BUTTON_TEXT": "پایان"
     },
     "DELETE": {
       "BUTTON_TEXT": "حذف",
       "API": {
-        "SUCCESS_MESSAGE": "Team deleted successfully.",
+        "SUCCESS_MESSAGE": "تیم با موفقیت حذف شد.",
-        "ERROR_MESSAGE": "Couldn't delete the team. Try again."
+        "ERROR_MESSAGE": "تیم حذف نشد. دوباره امتحان کنید."
       },
       "CONFIRM": {
-        "TITLE": "Are you sure want to delete - %{teamName}",
+        "TITLE": "آیا مطمئن هستید که می خواهید حذف کنید - %{teamName}",
         "PLACE_HOLDER": "برای تایید لطفا {teamName} را تایپ کنید",
-        "MESSAGE": "Deleting the team will remove the team assignment from the conversations assigned to this team.",
+        "MESSAGE": "با حذف تیم ، وظایف تیم از مکالمات اختصاص داده شده به این تیم حذف می شود.",
         "YES": "حذف ",
         "NO": "انصراف"
       }
@@ -110,14 +110,14 @@
       "CREATE": "ایجاد تیم",
       "NAME": {
         "LABEL": "نام تیم",
-        "PLACEHOLDER": "Example: Sales, Customer Support"
+        "PLACEHOLDER": "مثال: فروش ، پشتیبانی مشتری"
       },
       "DESCRIPTION": {
         "LABEL": "توضیحات تیم",
-        "PLACEHOLDER": "Short description about this team."
+        "PLACEHOLDER": "توضیح مختصری در مورد این تیم."
       },
       "AUTO_ASSIGN": {
-        "LABEL": "Allow auto assign for this team."
+        "LABEL": "مجاز به تعیین خودکار برای این تیم."
       },
       "SUBMIT_CREATE": "ایجاد تیم"
     }

app/javascript/dashboard/i18n/locale/fi/agentMgmt.json

@@ -3,7 +3,7 @@
     "HEADER": "Edustajat",
     "HEADER_BTN_TXT": "Lisää edustaja",
     "LOADING": "Haetaan Edustajalistaa",
-    "SIDEBAR_TXT": "<p><b>Edustajat</b></p> <p> <b>Edustaja</b> on jäsenenä asiakastukitiimissäsi. </p><p> Edustajat voivat katsella ja vastata viesteihin asiakkailtasi. Luettelo näyttää kaikki edustajat, jotka ovat tällä hetkellä tililläsi. </p><p> Klikkaa <b>Lisää edustaja</b> lisätäksesi uuden edustajan. Edustaja, jonka lisäät, saa sähköpostiviestin, jossa on vahvistuslinkki tilin aktivointiin, jonka jälkeen he voivat käyttää Chatwoot -sovellusta ja vastata viesteihin. </p><p> Pääsy Chatwoot'n ominaisuuksiin perustuu seuraaviin rooleihin. </p><p> <b>Edustaja</b> - Tällä roolilla toimivat edustajat voivat käyttää vain saapuneita, raportteja ja keskusteluja. He voivat määrittää keskusteluja muille edustajille tai itse ratkaista keskusteluja.</p><p> <b>Ylläpitäjä</b> - Ylläpitäjällä on pääsy kaikkiin Chatwoot ominaisuuksiin, jotka ovat käytössä tililläsi, mukaan lukien asetukset sekä kaikki normaalien asiamiesten oikeudet.</p>",
+    "SIDEBAR_TXT": "<p><b>Edustajat</b></p> <p> An <b>Edustaja</b> on jäsenenä asiakastukitiimissäsi. </p><p> Edustajat voivat katsella ja vastata viesteihin asiakkailtasi. Luettelo näyttää kaikki edustajat, jotka ovat tällä hetkellä tililläsi. </p><p> Klikkaa <b>Lisää edustaja</b> lisätäksesi uuden edustajan. Edustaja, jonka lisäät, saa sähköpostiviestin, jossa on vahvistuslinkki tilin aktivointiin, jonka jälkeen he voivat käyttää Chatwoot -sovellusta ja vastata viesteihin. </p><p> Pääsy Chatwoot'n ominaisuuksiin perustuu seuraaviin rooleihin. </p><p> <b>Edustaja</b> - Tällä roolilla toimivat edustajat voivat käyttää vain saapuneita, raportteja ja keskusteluja. He voivat määrittää keskusteluja muille edustajille tai itse ratkaista keskusteluja.</p><p> <b>Ylläpitäjä</b> - Ylläpitäjällä on pääsy kaikkiin Chatwoot ominaisuuksiin, jotka ovat käytössä tililläsi, mukaan lukien asetukset sekä kaikki normaalien asiamiesten oikeudet.</p>",
     "AGENT_TYPES": {
       "ADMINISTRATOR": "Ylläpitäjä",
       "AGENT": "Edustajat"
@@ -29,9 +29,9 @@
           "PLACEHOLDER": "Ole hyvä ja kirjoita edustajan nimi"
         },
         "AGENT_TYPE": {
-          "LABEL": "Edustajan tyyppi",
+          "LABEL": "Agent Type",
-          "PLACEHOLDER": "Valitse tyyppi",
+          "PLACEHOLDER": "Please select a type",
-          "ERROR": "Edustajan tyyppi on pakollinen"
+          "ERROR": "Agent type is required"
         },
         "EMAIL": {
           "LABEL": "Sähköpostiosoite",
@@ -66,9 +66,9 @@
           "PLACEHOLDER": "Ole hyvä ja kirjoita edustajan nimi"
         },
         "AGENT_TYPE": {
-          "LABEL": "Edustajan tyyppi",
+          "LABEL": "Agent Type",
-          "PLACEHOLDER": "Valitse edustajan tyyppi",
+          "PLACEHOLDER": "Please select a type",
-          "ERROR": "Edustajan tyyppi on pakollinen"
+          "ERROR": "Agent type is required"
         },
         "EMAIL": {
           "LABEL": "Sähköpostiosoite",
@@ -90,7 +90,24 @@
       }
     },
     "SEARCH": {
-      "NO_RESULTS": "Ei hakutuloksia."
+      "NO_RESULTS": "No results found."
+    },
+    "MULTI_SELECTOR": {
+      "PLACEHOLDER": "None",
+      "TITLE": {
+        "AGENT": "Select agent",
+        "TEAM": "Select team"
+      },
+      "SEARCH": {
+        "NO_RESULTS": {
+          "AGENT": "Edustajia ei löytynyt",
+          "TEAM": "No teams found"
+        },
+        "PLACEHOLDER": {
+          "AGENT": "Search agents",
+          "TEAM": "Search teams"
+        }
+      }
     }
   }
 }

app/javascript/dashboard/i18n/locale/fi/attributesMgmt.json

@@ -0,0 +1,38 @@
+{
+  "ATTRIBUTES_MGMT": {
+    "HEADER": "Attributes",
+    "HEADER_BTN_TXT": "Add Attribute",
+    "ADD": {
+      "TITLE": "Add attribute",
+      "SUBMIT": "Luo",
+      "CANCEL_BUTTON_TEXT": "Peruuta",
+      "FORM": {
+        "NAME": {
+          "LABEL": "Display Name",
+          "PLACEHOLDER": "Enter attribute display name"
+        },
+        "DESC": {
+          "LABEL": "Kuvaus",
+          "PLACEHOLDER": "Enter attribute description"
+        },
+        "MODEL": {
+          "LABEL": "Model",
+          "PLACEHOLDER": "Please select a model",
+          "ERROR": "Model is required"
+        },
+        "TYPE": {
+          "LABEL": "Type",
+          "PLACEHOLDER": "Please select a type",
+          "ERROR": "Type is required"
+        },
+        "KEY": {
+          "LABEL": "Key"
+        }
+      },
+      "API": {
+        "SUCCESS_MESSAGE": "Attribute added successfully",
+        "ERROR_MESSAGE": "Yhteyden muodostaminen Woot-palvelimelle ei onnistunut, yritä myöhemmin uudelleen"
+      }
+    }
+  }
+}

app/javascript/dashboard/i18n/locale/fi/campaign.json

@@ -1,56 +1,64 @@
 {
   "CAMPAIGN": {
-    "HEADER": "Kampanja",
+    "HEADER": "Campaigns",
-    "SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new kampanja. You can also edit or delete an existing kampanja by clicking on the Edit or Delete button.",
+    "SIDEBAR_TXT": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations. Click on <b>Add Campaign</b> to create a new campaign. You can also edit or delete an existing campaign by clicking on the Edit or Delete button.",
-    "HEADER_BTN_TXT": "Luo kampanja",
+    "HEADER_BTN_TXT": {
+      "ONE_OFF": "Create a one off campaign",
+      "ONGOING": "Create a ongoing campaign"
+    },
     "ADD": {
-      "TITLE": "Luo kampanja",
+      "TITLE": "Create a campaign",
       "DESC": "Proactive messages allow the customer to send outbound messages to their contacts which would trigger more conversations.",
       "CANCEL_BUTTON_TEXT": "Peruuta",
       "CREATE_BUTTON_TEXT": "Luo",
       "FORM": {
         "TITLE": {
-          "LABEL": "Otsikko",
+          "LABEL": "Title",
-          "PLACEHOLDER": "Syötä kampanjan otsikko",
+          "PLACEHOLDER": "Please enter the title of campaign",
-          "ERROR": "Otsikko on pakollinen"
+          "ERROR": "Title is required"
         },
         "SCHEDULED_AT": {
-          "LABEL": "Kampanjan alkamisaika",
+          "LABEL": "Scheduled time",
-          "PLACEHOLDER": "Syötä kampanja alkamisaika",
+          "PLACEHOLDER": "Please select the time",
-          "CONFIRM": "Varmista",
+          "CONFIRM": "Confirm",
-          "ERROR": "Alkamisaika on pakollinen"
+          "ERROR": "Scheduled time is required"
         },
         "AUDIENCE": {
-          "LABEL": "Kohdeyleisö",
+          "LABEL": "Audience",
-          "PLACEHOLDER": "Valitse tunnisteet",
+          "PLACEHOLDER": "Select the customer labels",
-          "ERROR": "Kohdeyleisö on pakollinen"
+          "ERROR": "Audience is required"
+        },
+        "INBOX": {
+          "LABEL": "Select Inbox",
+          "PLACEHOLDER": "Select Inbox",
+          "ERROR": "Inbox is required"
         },
         "MESSAGE": {
-          "LABEL": "Viesti",
+          "LABEL": "Message",
-          "PLACEHOLDER": "Syötä kampanjan viesti",
+          "PLACEHOLDER": "Please enter the message of campaign",
-          "ERROR": "Viesti on pakollinen"
+          "ERROR": "Message is required"
         },
         "SENT_BY": {
           "LABEL": "Lähettäjä",
-          "PLACEHOLDER": "Syötä kampanjan lähettäjä",
+          "PLACEHOLDER": "Please select the the content of campaign",
-          "ERROR": "Lähettäjä on pakollinen"
+          "ERROR": "Sender is required"
         },
         "END_POINT": {
           "LABEL": "URL",
-          "PLACEHOLDER": "Syötä kampanjan URL",
+          "PLACEHOLDER": "Please enter the URL",
           "ERROR": "Anna kelvollinen URL-osoite"
         },
         "TIME_ON_PAGE": {
-          "LABEL": "Aika sivulla (sekunttia)",
+          "LABEL": "Time on page(Seconds)",
-          "PLACEHOLDER": "Syötä aika",
+          "PLACEHOLDER": "Please enter the time",
-          "ERROR": "Aika sivulla on pakollinen"
+          "ERROR": "Time on page is required"
         },
-        "ENABLED": "Aktivoi kampanja",
+        "ENABLED": "Enable campaign",
-        "SUBMIT": "Lisää kampanja"
+        "SUBMIT": "Add Campaign"
       },
       "API": {
-        "SUCCESS_MESSAGE": "Kampanja luotu onnistuneesti",
+        "SUCCESS_MESSAGE": "Campaign created successfully",
-        "ERROR_MESSAGE": "Hö! Kampanjaa luodessa tapahtui virhe"
+        "ERROR_MESSAGE": "There was an error. Please try again."
       }
     },
     "DELETE": {
@@ -62,45 +70,56 @@
         "NO": "Ei, säilytä "
       },
       "API": {
-        "SUCCESS_MESSAGE": "Kampanja poistettu onnistuneesti",
+        "SUCCESS_MESSAGE": "Campaign deleted successfully",
-        "ERROR_MESSAGE": "Hö! Kampanjaa poistaessa tapahtui virhe. Kokeile myöhemmin uudelleen"
+        "ERROR_MESSAGE": "Could not delete the campaign. Please try again later."
       }
     },
     "EDIT": {
-      "TITLE": "Muokkaa kampanjaa",
+      "TITLE": "Edit campaign",
       "UPDATE_BUTTON_TEXT": "Päivitä",
       "API": {
-        "SUCCESS_MESSAGE": "Kampanjaa muokattu onnistuneesti",
+        "SUCCESS_MESSAGE": "Campaign updated successfully",
-        "ERROR_MESSAGE": "Hö! Kampanjaa muokatessa tapahtui virhe"
+        "ERROR_MESSAGE": "Tapahtui virhe, yritä uudelleen"
       }
     },
     "LIST": {
-      "LOADING_MESSAGE": "Ladataan kampanjoita...",
+      "LOADING_MESSAGE": "Loading campaigns...",
-      "404": "Tälle kansiolle ei ole luotu kampanjoita.",
+      "404": "There are no campaigns created for this inbox.",
       "TABLE_HEADER": {
-        "TITLE": "Otsikko",
+        "TITLE": "Title",
-        "MESSAGE": "Viesti",
+        "MESSAGE": "Message",
+        "INBOX": "Inbox",
         "STATUS": "Tila",
-        "SENDER": "Lähettäjä",
+        "SENDER": "Sender",
         "URL": "URL",
-        "SCHEDULED_AT": "Aloitusaika",
+        "SCHEDULED_AT": "Scheduled time",
-        "TIME_ON_PAGE": "Aika sivulla (sekunttia)",
+        "TIME_ON_PAGE": "Time(Seconds)",
-        "CREATED_AT": "Luotu"
+        "CREATED_AT": "Created at"
       },
       "BUTTONS": {
-        "ADD": "Luo uusi",
+        "ADD": "Add",
         "EDIT": "Muokkaa",
         "DELETE": "Poista"
       },
       "STATUS": {
         "ENABLED": "Käytössä",
         "DISABLED": "Pois käytöstä",
-        "COMPLETED": "Suoritettu",
+        "COMPLETED": "Completed",
-        "ACTIVE": "Käynnissä"
+        "ACTIVE": "Active"
       },
       "SENDER": {
         "BOT": "Botti"
       }
+    },
+    "ONE_OFF": {
+      "HEADER": "One off campaigns",
+      "404": "There are no one off campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an sms inbox and start adding campaigns"
+    },
+    "ONGOING": {
+      "HEADER": "Ongoing campaigns",
+      "404": "There are no ongoing campaigns created",
+      "INBOXES_NOT_FOUND": "Please create an website inbox and start adding campaigns"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fi/chatlist.json

@@ -47,8 +47,12 @@
         "VALUE": "resolved"
       },
       {
-        "TEXT": "Botti",
+        "TEXT": "Pending",
-        "VALUE": "botti"
+        "VALUE": "pending"
+      },
+      {
+        "TEXT": "Snoozed",
+        "VALUE": "snoozed"
       }
     ],
     "ATTACHMENTS": {
@@ -81,6 +85,6 @@
     "VIEW_TWEET_IN_TWITTER": "Näytä twiitti Twitterissä",
     "REPLY_TO_TWEET": "Vastaa tähän twiittiin",
     "NO_MESSAGES": "Ei Viestejä",
-    "NO_CONTENT": "Sisältöä ei saatavilla"
+    "NO_CONTENT": "No content available"
   }
 }

app/javascript/dashboard/i18n/locale/fi/contact.json

@@ -19,17 +19,17 @@
     },
     "LABELS": {
       "CONTACT": {
-        "TITLE": "Yhteystietotunnisteet",
+        "TITLE": "Contact Labels",
-        "ERROR": "Tunnisteita ei voitu päivittää"
+        "ERROR": "Couldn't update labels"
       },
       "CONVERSATION": {
         "TITLE": "Keskustelutunnisteet",
-        "ADD_BUTTON": "Lisää tunnisteita"
+        "ADD_BUTTON": "Add Labels"
       },
       "LABEL_SELECT": {
-        "TITLE": "Lisää tunnisteita",
+        "TITLE": "Add Labels",
-        "PLACEHOLDER": "Hae tunnisteita",
+        "PLACEHOLDER": "Search labels",
-        "NO_RESULT": "Tunnisteita ei löytynyt"
+        "NO_RESULT": "No labels found"
       }
     },
     "MUTE_CONTACT": "Mykistä Keskustelu",
@@ -71,8 +71,8 @@
       "PHONE_NUMBER": {
         "PLACEHOLDER": "Anna yhteystiedon puhelinnumero",
         "LABEL": "Puhelinnumero",
-        "HELP": "Puhelinnumeron tulee olla E.164 formaattia, esim: +1415555555 [+][maakoodi][aluekoodi][puhelinnumero]",
+        "HELP": "Phone number should be of E.164 format eg: +1415555555 [+][country code][area code][local phone number]",
-        "ERROR": "Puhelinnumeron tulee olla tyhjä tai E.164 formaattia"
+        "ERROR": "Phone number should be either empty or of E.164 format"
       },
       "LOCATION": {
         "PLACEHOLDER": "Anna yhteystiedon sijainti",
@@ -109,129 +109,129 @@
     "BUTTON_LABEL": "Aloita keskustelu",
     "TITLE": "Uusi keskustelu",
     "DESC": "Aloita uusi keskustelu lähettämällä uusi viesti.",
-    "NO_INBOX": "Kansiota jolla tälle kontaktille olisi voinut luoda keskustelun ei löytynyt.",
+    "NO_INBOX": "Couldn't find an inbox to initiate a new conversation with this contact.",
     "FORM": {
       "TO": {
-        "LABEL": "Kohde"
+        "LABEL": "To"
       },
       "INBOX": {
-        "LABEL": "Kansio",
+        "LABEL": "Inbox",
-        "ERROR": "Valitse kansio"
+        "ERROR": "Select an inbox"
       },
       "MESSAGE": {
-        "LABEL": "Viesti",
+        "LABEL": "Message",
-        "PLACEHOLDER": "Kirjoita viestisi tähän",
+        "PLACEHOLDER": "Write your message here",
-        "ERROR": "Viesti ei voi olla tyhjä"
+        "ERROR": "Message can't be empty"
       },
-      "SUBMIT": "Lähetä viesti",
+      "SUBMIT": "Send message",
       "CANCEL": "Peruuta",
-      "SUCCESS_MESSAGE": "Viesti lähetetty!",
+      "SUCCESS_MESSAGE": "Message sent!",
-      "ERROR_MESSAGE": "Hö! Virhe, yritä uudelleen"
+      "ERROR_MESSAGE": "Couldn't send! try again"
     }
   },
   "CONTACTS_PAGE": {
     "HEADER": "Yhteystiedot",
-    "FIELDS": "Yhteystietokentät",
+    "FIELDS": "Contact fields",
     "SEARCH_BUTTON": "Etsi",
     "SEARCH_INPUT_PLACEHOLDER": "Etsi yhteystietoja",
     "LIST": {
       "LOADING_MESSAGE": "Ladataan yhteystietoja...",
       "404": "Ei hakua vastaavia yhteystietoja 🔍",
-      "NO_CONTACTS": "Yhtään kontaktia ei löytynyt.",
+      "NO_CONTACTS": "There are no available contacts",
       "TABLE_HEADER": {
         "NAME": "Nimi",
         "PHONE_NUMBER": "Puhelinnumero",
         "CONVERSATIONS": "Keskustelut",
-        "LAST_ACTIVITY": "Viimeksi aktiivinen",
+        "LAST_ACTIVITY": "Last Activity",
-        "COUNTRY": "Maa",
+        "COUNTRY": "Country",
-        "CITY": "Kaupunki",
+        "CITY": "City",
-        "SOCIAL_PROFILES": "Sosiaalisen median tilit",
+        "SOCIAL_PROFILES": "Social Profiles",
         "COMPANY": "Yritys",
         "EMAIL_ADDRESS": "Sähköpostiosoite"
       },
-      "VIEW_DETAILS": "Katso lisätietoja"
+      "VIEW_DETAILS": "View details"
     }
   },
   "REMINDER": {
     "ADD_BUTTON": {
-      "BUTTON": "Lisää",
+      "BUTTON": "Add",
-      "TITLE": "Shift + Enter luodaksesi tehtävän"
+      "TITLE": "Shift + Enter to create a task"
     },
     "FOOTER": {
-      "DUE_DATE": "Eräpäivä",
+      "DUE_DATE": "Due date",
-      "LABEL_TITLE": "Aseta tyyppi"
+      "LABEL_TITLE": "Set type"
     }
   },
   "NOTES": {
     "HEADER": {
-      "TITLE": "Muistiinpanot"
+      "TITLE": "Notes"
     },
     "ADD": {
-      "BUTTON": "Lisää",
+      "BUTTON": "Add",
-      "PLACEHOLDER": "Lisää muistiinpano",
+      "PLACEHOLDER": "Add a note",
-      "TITLE": "Shift + Enter luodaksesi muistiinpano"
+      "TITLE": "Shift + Enter to create a note"
     },
     "FOOTER": {
-      "BUTTON": "Näe kaikki muistiinpanot"
+      "BUTTON": "View all notes"
     }
   },
   "EVENTS": {
     "HEADER": {
-      "TITLE": "Aktiviteetit"
+      "TITLE": "Activities"
     },
     "BUTTON": {
-      "PILL_BUTTON_NOTES": "muistiinpanot",
+      "PILL_BUTTON_NOTES": "notes",
-      "PILL_BUTTON_EVENTS": "tapahtumat",
+      "PILL_BUTTON_EVENTS": "events",
       "PILL_BUTTON_CONVO": "keskustelut"
     }
   },
   "CUSTOM_ATTRIBUTES": {
     "TITLE": "Mukautetut attribuutit",
-    "BUTTON": "Lisää kustomoitu attribuutti",
+    "BUTTON": "Add custom attribute",
     "ADD": {
-      "TITLE": "Lisää kustomoitu attribuutti",
+      "TITLE": "Create custom attribute",
-      "DESC": "Lisää lisätietoja tähän kontaktiin."
+      "DESC": "Add custom information to this contact."
     },
     "FORM": {
-      "CREATE": "Lisää atribuutti",
+      "CREATE": "Add attribute",
       "CANCEL": "Peruuta",
       "NAME": {
-        "LABEL": "Attribuutin nimi",
+        "LABEL": "Custom attribute name",
-        "PLACEHOLDER": "Esim: shopify id",
+        "PLACEHOLDER": "Eg: shopify id",
-        "ERROR": "Virheellinen nimi"
+        "ERROR": "Invalid custom attribute name"
       },
       "VALUE": {
-        "LABEL": "Attribuutin arvo",
+        "LABEL": "Attribute value",
-        "PLACEHOLDER": "Esim: 11901 "
+        "PLACEHOLDER": "Eg: 11901 "
       }
     }
   },
   "MERGE_CONTACTS": {
-    "TITLE": "Yhdistä kontakteja",
+    "TITLE": "Merge contacts",
-    "DESCRIPTION": "Yhdistää kaksi kontakia. Ensimmäinen kontaktin tiedot pysyvät koskemattomina, mutta toisen attribuutit kopioidaan ensimmäiseen kustomoituina attribuutteina.",
+    "DESCRIPTION": "Merge contact is helpful when you have duplicated entries of the same contact. Merging action takes a primary contact and a child contact. After merging, all details in the primary contact will remain the same. If the primary contact doesn't have a field, then the value from the child contact will be used after merging. If a conflict happens, fields in primary contact will remain unaffected, but fields from secondary will be copied to the custom attributes in the primary contact.",
     "PRIMARY": {
-      "TITLE": "Ensimmäinen kontakti"
+      "TITLE": "Primary contact"
     },
     "CHILD": {
-      "TITLE": "Yhdistettävä kontakti",
+      "TITLE": "Contact to merge",
-      "PLACEHOLDER": "Valitse kontakti"
+      "PLACEHOLDER": "Choose a contact"
     },
     "SUMMARY": {
-      "TITLE": "Yhteenveto",
+      "TITLE": "Summary",
-      "DELETE_WARNING": "Kontakti <strong>%{childContactName}</strong> poistetaan.",
+      "DELETE_WARNING": "Contact of <strong>%{childContactName}</strong>will be deleted.",
-      "ATTRIBUTE_WARNING": "Kontaktin <strong>%{childContactName}</strong> tiedot kopioidaan kontaktiin <strong>%{primaryContactName}</strong>."
+      "ATTRIBUTE_WARNING": "Contact details of <strong>%{childContactName}</strong> will be copied to <strong>%{primaryContactName}</strong>."
     },
     "SEARCH": {
       "ERROR": "ERROR_MESSAGE"
     },
     "FORM": {
-      "SUBMIT": " Yhdistä",
+      "SUBMIT": " Merge contacts",
       "CANCEL": "Peruuta",
       "CHILD_CONTACT": {
-        "ERROR": "Valitse yhdistettävä tili"
+        "ERROR": "Select a child contact to merge"
       },
-      "SUCCESS_MESSAGE": "Kontaktien yhdistäminen onnistui",
+      "SUCCESS_MESSAGE": "Contact merged successfully",
-      "ERROR_MESSAGE": "Virhe, yritä uudelleen!"
+      "ERROR_MESSAGE": "Could not merge contcts, try again!"
     }
   }
 }

app/javascript/dashboard/i18n/locale/fi/conversation.json

@@ -9,6 +9,7 @@
     "SEARCH_MESSAGES": "Etsi viestejä keskusteluissa",
     "SEARCH": {
       "TITLE": "Etsi viestejä",
+      "RESULT_TITLE": "Search Results",
       "LOADING_MESSAGE": "Rouskutetaan dataa...",
       "PLACEHOLDER": "Kirjoita mikä tahansa teksti etsiäksesi viestejä",
       "NO_MATCHING_RESULTS": "No results found."
@@ -22,16 +23,16 @@
     "24_HOURS_WINDOW": "24h vastausikkuna",
     "TWILIO_WHATSAPP_CAN_REPLY": "You can only reply to this conversation using a template message due to",
     "TWILIO_WHATSAPP_24_HOURS_WINDOW": "24h vastausikkuna",
-    "LAST_INCOMING_TWEET": "Olet vastaamassa viimeisenä tulevaan twiittiin",
+    "SELECT_A_TWEET_TO_REPLY": "Please select a tweet to reply to.",
     "REPLYING_TO": "Olet vastaamassa:",
     "REMOVE_SELECTION": "Poista valinnat",
     "DOWNLOAD": "Lataa",
     "UPLOADING_ATTACHMENTS": "Ladataan liitteitä...",
-    "SUCCESS_DELETE_MESSAGE": "Viesti poistettu onnistuneesti",
+    "SUCCESS_DELETE_MESSAGE": "Message deleted successfully",
-    "FAIL_DELETE_MESSSAGE": "Viestin poistaminen epäonnistui.",
+    "FAIL_DELETE_MESSSAGE": "Couldn't delete message! Try again",
-    "NO_RESPONSE": "Ei vastausta",
+    "NO_RESPONSE": "No response",
-    "RATING_TITLE": "Arvostelut",
+    "RATING_TITLE": "Rating",
-    "FEEDBACK_TITLE": "Palaute",
+    "FEEDBACK_TITLE": "Feedback",
     "HEADER": {
       "RESOLVE_ACTION": "Ratkaise",
       "REOPEN_ACTION": "Uudelleenavaa",
@@ -41,7 +42,13 @@
       "DETAILS": "tiedot"
     },
     "RESOLVE_DROPDOWN": {
-      "OPEN_BOT": "Avaa botilla"
+      "MARK_PENDING": "Mark as pending",
+      "SNOOZE": {
+        "TITLE": "Snooze until",
+        "NEXT_REPLY": "Next reply",
+        "TOMORROW": "Tomorrow",
+        "NEXT_WEEK": "Next week"
+      }
     },
     "FOOTER": {
       "MSG_INPUT": "Vaihto + enter siirtyäksesi uudelle riville. Aloita '/' valitaksesi tallennettu vastaus.",
@@ -53,17 +60,30 @@
       "SEND": "Lähetä",
       "CREATE": "Lisää muistiinpano",
       "TWEET": "Twiittaa",
-      "TIP_FORMAT_ICON": "Näytä rikas tekstieditori",
+      "TIP_FORMAT_ICON": "Show rich text editor",
-      "TIP_EMOJI_ICON": "Näytä emojivalitsin",
+      "TIP_EMOJI_ICON": "Show emoji selector",
-      "TIP_ATTACH_ICON": "Liitä tiedosto",
+      "TIP_ATTACH_ICON": "Attach files",
-      "ENTER_TO_SEND": "Paina Enter lähettääksesi",
+      "ENTER_TO_SEND": "Enter to send",
-      "DRAG_DROP": "Pudota tiedosto tähän liittääksesi"
+      "DRAG_DROP": "Drag and drop here to attach",
+      "EMAIL_HEAD": {
+        "ADD_BCC": "Add bcc",
+        "CC": {
+          "LABEL": "CC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        },
+        "BCC": {
+          "LABEL": "BCC",
+          "PLACEHOLDER": "Emails separated by commas",
+          "ERROR": "Please enter valid email addresses"
+        }
+      }
     },
     "VISIBLE_TO_AGENTS": "Yksityinen huomautus: Näkyy vain sinulle ja tiimillesi",
     "CHANGE_STATUS": "Keskustelun tila muutettu",
     "CHANGE_AGENT": "Keskustelun vastaanottaja vaihdettu",
-    "CHANGE_TEAM": "Keskustelun tiimi vaihdettu",
+    "CHANGE_TEAM": "Conversation team changed",
-    "FILE_SIZE_LIMIT": "Tiedoston koko ylittää maksimin: {MAXIMUM_FILE_UPLOAD_SIZE} ",
+    "FILE_SIZE_LIMIT": "File exceeds the {MAXIMUM_FILE_UPLOAD_SIZE} attachment limit",
     "SENT_BY": "Lähettäjä:",
     "ASSIGNMENT": {
       "SELECT_AGENT": "Valitse edustaja",
@@ -93,35 +113,41 @@
     }
   },
   "ONBOARDING": {
-    "TITLE": "Hei 👋, tervetuloa %{installationName}!",
+    "TITLE": "Hey 👋, Welcome to %{installationName}!",
     "DESCRIPTION": "Thanks for signing up. We want you to get the most out of %{installationName}. Here are a few things you can do in %{installationName} to make the experience delightful.",
     "READ_LATEST_UPDATES": "Read our latest updates",
     "ALL_CONVERSATION": {
-      "TITLE": "Kaikki keskustelut yhdessä paikassa",
+      "TITLE": "All your conversations in one place",
-      "DESCRIPTION": "Kaikki asiakkaiden viestit yhdessä ohjauspaneelissa. Voit filtteröidä viestejä tunnisteen, kansion ja tiimin perusteella."
+      "DESCRIPTION": "View all the conversations from your customers in one single dashboard. You can filter the conversations by the incoming channel, label and status."
     },
     "TEAM_MEMBERS": {
-      "TITLE": "Kutsu tiimijäseniä",
+      "TITLE": "Invite your team members",
-      "DESCRIPTION": "Koska olet valmis palvelemaan asiakkaita, kutsu muutama tiimijäsentä auttamaan sinua!",
+      "DESCRIPTION": "Since you are getting ready to talk to your customer, bring in your teammates to assist you. You can invite your teammates by adding their email address to the agent list.",
-      "NEW_LINK": "Paina tästä kutsuaksesi tiimijäsen"
+      "NEW_LINK": "Click here to invite a team member"
     },
     "INBOXES": {
-      "TITLE": "Yhdistä kansioita",
+      "TITLE": "Connect Inboxes",
-      "DESCRIPTION": "Yhdistä monta eri viestikanavaa jolla asiakkaat voivat ottaa sinun yhteyden. Esimerkiksi widgetti omille verkkosivuille, Twitterissä tai Whatsapissa.",
+      "DESCRIPTION": "Connect various channels through which your customers would be talking to you. It can be a website live-chat, your Facebook or Twitter page or even your WhatsApp number.",
-      "NEW_LINK": "Paina tästä luodaksesi kansio"
+      "NEW_LINK": "Click here to create an inbox"
     },
     "LABELS": {
-      "TITLE": "Järjestä keskusteluja tunnisteilla",
+      "TITLE": "Organize conversations with labels",
-      "DESCRIPTION": "Tunnisteet auttavat sinua järjestelemään eri keskusteluja.",
+      "DESCRIPTION": "Labels provide an easier way to categorize your conversation. Create some labels like #support-enquiry, #billing-question etc., so that you can use them in a conversation later.",
-      "NEW_LINK": "Paina tästä luodaksesi uusi tunniste"
+      "NEW_LINK": "Click here to create tags"
     }
   },
   "CONVERSATION_SIDEBAR": {
-    "ASSIGNEE_LABEL": "Määrätty edustaja",
+    "ASSIGNEE_LABEL": "Assigned Agent",
-    "SELF_ASSIGN": "Määrätty minulle",
+    "SELF_ASSIGN": "Assign to me",
-    "TEAM_LABEL": "Määrätty tiimi",
+    "TEAM_LABEL": "Assigned Team",
     "SELECT": {
-      "PLACEHOLDER": "Ei mikään"
+      "PLACEHOLDER": "None"
-    }
+    }
+  },
+  "EMAIL_HEADER": {
+    "TO": "To",
+    "BCC": "Bcc",
+    "CC": "Cc",
+    "SUBJECT": "Subject"
   }
 }

app/javascript/dashboard/i18n/locale/fi/csatMgmt.json

@@ -1,6 +1,6 @@
 {
   "CSAT": {
-    "TITLE": "Arvostele keskustelu",
+    "TITLE": "Rate your conversation",
-    "PLACEHOLDER": "Kerro meille lisää"
+    "PLACEHOLDER": "Tell us more..."
   }
 }

app/javascript/dashboard/i18n/locale/fi/generalSettings.json

@@ -43,7 +43,7 @@
         "CUSTOM_EMAIL_DOMAIN_ENABLED": "Voit nyt vastaanottaa sähköposteja mukautetulla verkkotunnuksellasi."
       }
     },
-    "UPDATE_CHATWOOT": "Uusi ChatWoot-päivitys on saatavilla. Uusin versio on %{latestChatwootVersion}"
+    "UPDATE_CHATWOOT": "An update %{latestChatwootVersion} for Chatwoot is available. Please update your instance."
   },
   "FORMS": {
     "MULTISELECT": {
@@ -54,10 +54,10 @@
   },
   "NOTIFICATIONS_PAGE": {
     "HEADER": "Ilmoitukset",
-    "MARK_ALL_DONE": "Merkkaa kaikki luetuksi",
+    "MARK_ALL_DONE": "Mark All Done",
     "LIST": {
-      "LOADING_MESSAGE": "Ladataan ilmoituksia...",
+      "LOADING_MESSAGE": "Loading notifications...",
-      "404": "Ei ilmoituksia",
+      "404": "No Notifications",
       "TABLE_HEADER": [
         "Nimi",
         "Puhelinnumero",
@@ -67,9 +67,9 @@
     },
     "TYPE_LABEL": {
       "conversation_creation": "Uusi keskustelu",
-      "conversation_assignment": "Keskustelu määrätty",
+      "conversation_assignment": "Conversation Assigned",
-      "assigned_conversation_new_message": "Uusi viesti",
+      "assigned_conversation_new_message": "New Message",
-      "conversation_mention": "Mainitse"
+      "conversation_mention": "Mention"
     }
   }
 }