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feat: Add agents filter in CSAT reports (#4106)

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* add agents filter in csat reports
This commit is contained in:
Aswin Dev P.S
2022-03-04 17:19:26 +05:30
committed by GitHub
parent c76b588850
commit b94e67f5d7
9 changed files with 130 additions and 14 deletions
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40
spec/controllers/api/v1/accounts/csat_survey_responses_controller_spec.rb
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@@ -48,6 +48,25 @@ RSpec.describe 'CSAT Survey Responses API', type: :request do
expect(response_data.pluck('id')).not_to include(csat_10_days_ago.id)
end
it 'filters csat responses based on a date range and agent ids' do
csat1_assigned_agent = create(:user, account: account, role: :agent)
csat2_assigned_agent = create(:user, account: account, role: :agent)
create(:csat_survey_response, account: account, created_at: 10.days.ago, assigned_agent: csat1_assigned_agent)
create(:csat_survey_response, account: account, created_at: 3.days.ago, assigned_agent: csat2_assigned_agent)
create(:csat_survey_response, account: account, created_at: 5.days.ago)
get "/api/v1/accounts/#{account.id}/csat_survey_responses",
params: { since: 11.days.ago.to_time.to_i.to_s, until: Time.zone.today.to_time.to_i.to_s,
user_ids: [csat1_assigned_agent.id, csat2_assigned_agent.id] },
headers: administrator.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body)
expect(response_data.size).to eq 2
end
it 'returns csat responses even if the agent is deleted from account' do
deleted_agent_csat = create(:csat_survey_response, account: account, assigned_agent: agent)
deleted_agent_csat.assigned_agent.account_users.destroy_all
@@ -106,6 +125,27 @@ RSpec.describe 'CSAT Survey Responses API', type: :request do
expect(response_data['total_sent_messages_count']).to eq 0
expect(response_data['ratings_count']).to eq({ '1' => 1 })
end
it 'filters csat metrics based on a date range and agent ids' do
csat1_assigned_agent = create(:user, account: account, role: :agent)
csat2_assigned_agent = create(:user, account: account, role: :agent)
create(:csat_survey_response, account: account, created_at: 10.days.ago, assigned_agent: csat1_assigned_agent)
create(:csat_survey_response, account: account, created_at: 3.days.ago, assigned_agent: csat2_assigned_agent)
create(:csat_survey_response, account: account, created_at: 5.days.ago)
get "/api/v1/accounts/#{account.id}/csat_survey_responses/metrics",
params: { since: 11.days.ago.to_time.to_i.to_s, until: Time.zone.today.to_time.to_i.to_s,
user_ids: [csat1_assigned_agent.id, csat2_assigned_agent.id] },
headers: administrator.create_new_auth_token,
as: :json
expect(response).to have_http_status(:success)
response_data = JSON.parse(response.body)
expect(response_data['total_count']).to eq 2
expect(response_data['total_sent_messages_count']).to eq 0
expect(response_data['ratings_count']).to eq({ '1' => 2 })
end
end
end
end