diff --git a/app/javascript/dashboard/components/buttons/ResolveAction.vue b/app/javascript/dashboard/components/buttons/ResolveAction.vue
index e7219cdf0..819ca9097 100644
--- a/app/javascript/dashboard/components/buttons/ResolveAction.vue
+++ b/app/javascript/dashboard/components/buttons/ResolveAction.vue
@@ -175,6 +175,9 @@ export default {
       const allConversations = document.querySelectorAll(
         '.conversations-list .conversation'
       );
+      if (hasPressedAltAndMKey(e)) {
+        this.$refs.arrowDownButton.$el.click();
+      }
       if (hasPressedAltAndEKey(e)) {
         const activeConversation = document.querySelector(
           'div.conversations-list div.conversation.active'
diff --git a/app/javascript/dashboard/components/layout/Sidebar.vue b/app/javascript/dashboard/components/layout/Sidebar.vue
index 61405f6cd..5db8e704d 100644
--- a/app/javascript/dashboard/components/layout/Sidebar.vue
+++ b/app/javascript/dashboard/components/layout/Sidebar.vue
@@ -50,10 +50,17 @@
         :show="showOptionsMenu"
         @toggle-accounts="toggleAccountModal"
         @show-support-chat-window="toggleSupportChatWindow"
+        @key-shortcut-modal="toggleKeyShortcutModal"
         @close="toggleOptions"
       />
     </div>
 
+    <woot-key-shortcut-modal
+      v-if="showShortcutModal"
+      @close="closeKeyShortcutModal"
+      @clickaway="closeKeyShortcutModal"
+    />
+
     <account-selector
       :show-account-modal="showAccountModal"
       @close-account-modal="toggleAccountModal"
@@ -86,6 +93,9 @@ import OptionsMenu from './sidebarComponents/OptionsMenu.vue';
 import AccountSelector from './sidebarComponents/AccountSelector.vue';
 import AddAccountModal from './sidebarComponents/AddAccountModal.vue';
 import AddLabelModal from '../../routes/dashboard/settings/labels/AddLabel';
+import WootKeyShortcutModal from 'components/widgets/modal/WootKeyShortcutModal';
+import { hasPressedCommandAndForwardSlash } from 'shared/helpers/KeyboardHelpers';
+import eventListenerMixins from 'shared/mixins/eventListenerMixins';
 
 export default {
   components: {
@@ -97,14 +107,16 @@ export default {
     AccountSelector,
     AddAccountModal,
     AddLabelModal,
+    WootKeyShortcutModal,
   },
-  mixins: [adminMixin, alertMixin],
+  mixins: [adminMixin, alertMixin, eventListenerMixins],
   data() {
     return {
       showOptionsMenu: false,
       showAccountModal: false,
       showCreateAccountModal: false,
       showAddLabelModal: false,
+      showShortcutModal: false,
     };
   },
 
@@ -254,7 +266,19 @@ export default {
     this.$store.dispatch('teams/get');
     this.setChatwootUser();
   },
+
   methods: {
+    toggleKeyShortcutModal() {
+      this.showShortcutModal = true;
+    },
+    closeKeyShortcutModal() {
+      this.showShortcutModal = false;
+    },
+    handleKeyEvents(e) {
+      if (hasPressedCommandAndForwardSlash(e)) {
+        this.toggleKeyShortcutModal();
+      }
+    },
     toggleSupportChatWindow() {
       window.$chatwoot.toggle();
     },
diff --git a/app/javascript/dashboard/components/layout/sidebarComponents/OptionsMenu.vue b/app/javascript/dashboard/components/layout/sidebarComponents/OptionsMenu.vue
index c19d0c50f..52c1ede28 100644
--- a/app/javascript/dashboard/components/layout/sidebarComponents/OptionsMenu.vue
+++ b/app/javascript/dashboard/components/layout/sidebarComponents/OptionsMenu.vue
@@ -26,6 +26,16 @@
             Contact Support
           </woot-button>
         </woot-dropdown-item>
+        <woot-dropdown-item>
+          <woot-button
+            variant="clear"
+            size="small"
+            class=" change-accounts--button"
+            @click="$emit('key-shortcut-modal')"
+          >
+            {{ $t('SIDEBAR_ITEMS.KEYBOARD_SHORTCUTS') }}
+          </woot-button>
+        </woot-dropdown-item>
         <woot-dropdown-item>
           <router-link
             :to="`/app/accounts/${accountId}/profile/settings`"
diff --git a/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.stories.js b/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.stories.js
new file mode 100644
index 000000000..2767018c0
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.stories.js
@@ -0,0 +1,17 @@
+import WootKeyboardShortcutModal from './WootKeyShortcutModal.vue';
+
+export default {
+  title: 'Components/Shortcuts/Keyboard Shortcut',
+  component: WootKeyboardShortcutModal,
+  argTypes: {},
+};
+
+const Template = (args, { argTypes }) => ({
+  props: Object.keys(argTypes),
+  components: { WootKeyboardShortcutModal },
+  template:
+    '<woot-keyboard-shortcut-modal v-bind="$props"></woot-keyboard-shortcut-modal>',
+});
+
+export const KeyboardShortcut = Template.bind({});
+KeyboardShortcut.args = {};
diff --git a/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue b/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue
new file mode 100644
index 000000000..fb4bef960
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/modal/WootKeyShortcutModal.vue
@@ -0,0 +1,182 @@
+<template>
+  <transition name="slide-up">
+    <div class="modal-mask">
+      <div v-on-clickaway="() => $emit('clickaway')" class="modal-container">
+        <div class="header-wrap">
+          <div class="title-shortcut-key__wrap">
+            <h2 class="page-title">
+              {{ $t('SIDEBAR_ITEMS.KEYBOARD_SHORTCUTS') }}
+            </h2>
+            <div class="shortcut-key__wrap">
+              <p class="shortcut-key">
+                {{ $t('KEYBOARD_SHORTCUTS.KEYS.COMMAND_KEY') }}
+              </p>
+              <p class="shortcut-key key">
+                {{ $t('KEYBOARD_SHORTCUTS.KEYS.FORWARD_SLASH_KEY') }}
+              </p>
+            </div>
+          </div>
+          <i class="ion-android-close modal--close" @click="$emit('close')"></i>
+        </div>
+
+        <div class="shortcut__wrap">
+          <div class="title-key__wrap">
+            <span class="sub-block-title">
+              {{ $t('KEYBOARD_SHORTCUTS.TITLE.OPEN_CONVERSATION') }}
+            </span>
+            <div class="shortcut-key__wrap">
+              <div class="open-conversation__key">
+                <span class="shortcut-key">
+                  {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
+                </span>
+                <span class="shortcut-key">
+                  J
+                </span>
+                <span class="forward-slash sub-block-title">
+                  {{ $t('KEYBOARD_SHORTCUTS.KEYS.FORWARD_SLASH_KEY') }}
+                </span>
+              </div>
+              <span class="shortcut-key">
+                {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
+              </span>
+              <span class="shortcut-key key">
+                K
+              </span>
+            </div>
+          </div>
+
+          <div class="title-key__wrap">
+            <span class="sub-block-title">
+              {{ $t('KEYBOARD_SHORTCUTS.TITLE.RESOLVE_AND_NEXT') }}
+            </span>
+            <div class="shortcut-key__wrap">
+              <span class="shortcut-key">
+                {{ $t('KEYBOARD_SHORTCUTS.KEYS.COMMAND_KEY') }}
+              </span>
+              <span class="shortcut-key">
+                {{ $t('KEYBOARD_SHORTCUTS.KEYS.ALT_OR_OPTION_KEY') }}
+              </span>
+              <span class="shortcut-key key">
+                E
+              </span>
+            </div>
+          </div>
+          <div
+            v-for="shortcutKey in shortcutKeys"
+            :key="shortcutKey.id"
+            class="title-key__wrap"
+          >
+            <span class="sub-block-title">
+              {{ title(shortcutKey) }}
+            </span>
+            <div class="shortcut-key__wrap">
+              <span class="shortcut-key">
+                {{ shortcutKey.firstkey }}
+              </span>
+              <span class="shortcut-key key">
+                {{ shortcutKey.secondKey }}
+              </span>
+            </div>
+          </div>
+        </div>
+      </div>
+    </div>
+  </transition>
+</template>
+
+<script>
+import { mixin as clickaway } from 'vue-clickaway';
+import { SHORTCUT_KEYS } from './constants';
+
+export default {
+  mixins: [clickaway],
+  data() {
+    return {
+      shortcutKeys: SHORTCUT_KEYS,
+    };
+  },
+  methods: {
+    title(item) {
+      return this.$t(`KEYBOARD_SHORTCUTS.TITLE.${item.label}`);
+    },
+  },
+};
+</script>
+
+<style lang="scss" scoped>
+.modal-container {
+  padding: var(--space-medium) var(--space-large) var(--space-large)
+    var(--space-large);
+  width: fit-content;
+}
+
+.header-wrap {
+  display: flex;
+  justify-content: space-between;
+  align-items: center;
+}
+
+.title-shortcut-key__wrap {
+  display: flex;
+  margin-bottom: var(--space-small);
+}
+
+.page-title {
+  font-size: var(--font-size-big);
+  font-weight: var(--font-weight-bold);
+}
+
+.shortcut-key__wrap {
+  display: flex;
+  align-items: center;
+  margin-bottom: var(--space-smaller);
+  margin-left: var(--space-small);
+}
+
+.shortcut__wrap {
+  display: grid;
+  grid-template-columns: repeat(2, 0.5fr);
+  gap: var(--space-smaller) var(--space-large);
+  margin-top: var(--space-small);
+}
+
+.title-key__wrap {
+  display: flex;
+  justify-content: space-between;
+  align-items: center;
+  min-width: 40rem;
+}
+
+.sub-block-title {
+  font-size: var(--font-size-small);
+  font-weight: var(--font-weight-medium);
+}
+
+.forward-slash {
+  display: flex;
+  align-items: center;
+  font-weight: var(--font-weight-bold);
+}
+
+.shortcut-key {
+  background: var(--color-background);
+  padding: var(--space-small) var(--space-one);
+  font-weight: var(--font-weight-bold);
+  font-size: var(--font-size-mini);
+  align-items: center;
+  border-radius: var(--border-radius-normal);
+  margin-right: var(--space-small);
+}
+
+.key {
+  display: flex;
+  justify-content: center;
+  min-width: var(--space-large);
+  margin-right: 0;
+}
+
+.open-conversation__key {
+  display: flex;
+  margin-right: var(--space-small);
+}
+</style>
diff --git a/app/javascript/dashboard/components/widgets/modal/constants.js b/app/javascript/dashboard/components/widgets/modal/constants.js
new file mode 100644
index 000000000..faec60dc1
--- /dev/null
+++ b/app/javascript/dashboard/components/widgets/modal/constants.js
@@ -0,0 +1,86 @@
+export const SHORTCUT_KEYS = [
+  {
+    id: 1,
+    label: 'NAVIGATE_DROPDOWN',
+    firstkey: 'Up',
+    secondKey: 'Down',
+  },
+  {
+    id: 2,
+    label: 'RESOLVE_CONVERSATION',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'E',
+  },
+  {
+    id: 3,
+    label: 'GO_TO_CONVERSATION_DASHBOARD',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'C',
+  },
+  {
+    id: 4,
+    label: 'ADD_ATTACHMENT',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'A',
+  },
+  {
+    id: 5,
+    label: 'GO_TO_CONTACTS_DASHBOARD',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'V',
+  },
+  {
+    id: 6,
+    label: 'TOGGLE_SIDEBAR',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'O',
+  },
+  {
+    id: 7,
+    label: 'GO_TO_REPORTS_SIDEBAR',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'R',
+  },
+  {
+    id: 8,
+    label: 'MOVE_TO_NEXT_TAB',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'N',
+  },
+  {
+    id: 9,
+    label: 'GO_TO_SETTINGS',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'S',
+  },
+  {
+    id: 10,
+    label: 'SWITCH_CONVERSATION_STATUS',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'B',
+  },
+  {
+    id: 11,
+    label: 'SWITCH_TO_PRIVATE_NOTE',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'P',
+  },
+  {
+    id: 12,
+    label: 'TOGGLE_RICH_CONTENT_EDITOR',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'W',
+  },
+  {
+    id: 13,
+    label: 'SWITCH_TO_REPLY',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'L',
+  },
+  {
+    id: 14,
+    label: 'TOGGLE_SNOOZE_DROPDOWN',
+    firstkey: 'Alt / ⌥',
+    secondKey: 'M',
+  },
+];
diff --git a/app/javascript/dashboard/i18n/locale/en/settings.json b/app/javascript/dashboard/i18n/locale/en/settings.json
index a5405bd63..34ce3e4d4 100644
--- a/app/javascript/dashboard/i18n/locale/en/settings.json
+++ b/app/javascript/dashboard/i18n/locale/en/settings.json
@@ -98,6 +98,7 @@
     "CHANGE_ACCOUNTS": "Switch Account",
     "SELECTOR_SUBTITLE": "Select an account from the following list",
     "PROFILE_SETTINGS": "Profile Settings",
+    "KEYBOARD_SHORTCUTS": "Keyboard Shortcuts",
     "LOGOUT": "Logout"
   },
   "APP_GLOBAL": {
@@ -159,5 +160,30 @@
       },
       "SUBMIT": "Submit"
     }
+  },
+  "KEYBOARD_SHORTCUTS": {
+    "TITLE": {
+      "OPEN_CONVERSATION": "Open conversation",
+      "RESOLVE_AND_NEXT": "Resolve and move to next",
+      "NAVIGATE_DROPDOWN": "Navigate dropdown items",
+      "RESOLVE_CONVERSATION": "Resolve Conversation",
+      "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard",
+      "ADD_ATTACHMENT": "Add Attachment",
+      "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard",
+      "TOGGLE_SIDEBAR": "Toggle Sidebar",
+      "GO_TO_REPORTS_SIDEBAR": "Go to Reports sidebar",
+      "MOVE_TO_NEXT_TAB": "Move to next tab in conversation list",
+      "GO_TO_SETTINGS": "Go to Settings",
+      "SWITCH_CONVERSATION_STATUS": "Switch Conversation status",
+      "SWITCH_TO_PRIVATE_NOTE": "Switch to Private Note",
+      "TOGGLE_RICH_CONTENT_EDITOR": "Toggle Rich Content editor",
+      "SWITCH_TO_REPLY": "Switch to Reply",
+      "TOGGLE_SNOOZE_DROPDOWN": "Toggle snooze dropdown"
+    },
+    "KEYS": {
+      "COMMAND_KEY": "⌘",
+      "ALT_OR_OPTION_KEY": "Alt / ⌥",
+      "FORWARD_SLASH_KEY": "/"
+    }
   }
 }
diff --git a/app/javascript/shared/helpers/KeyboardHelpers.js b/app/javascript/shared/helpers/KeyboardHelpers.js
index 6671eaff6..f5ff556c6 100644
--- a/app/javascript/shared/helpers/KeyboardHelpers.js
+++ b/app/javascript/shared/helpers/KeyboardHelpers.js
@@ -10,6 +10,10 @@ export const hasPressedShift = e => {
   return e.shiftKey;
 };
 
+export const hasPressedCommandAndForwardSlash = e => {
+  return e.metaKey && e.keyCode === 191;
+};
+
 export const hasPressedAltAndCKey = e => {
   return e.altKey && e.keyCode === 67;
 };