feat: Display banner and handoff for bot-managed chats (#12292)

This commit is contained in:
Sivin Varghese
2025-09-01 13:22:55 +05:30
committed by GitHub
parent f9c258f1a0
commit c53e750be0
3 changed files with 137 additions and 68 deletions

View File

@@ -15,7 +15,7 @@ import ReplyEmailHead from './ReplyEmailHead.vue';
import ReplyBottomPanel from 'dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue';
import ArticleSearchPopover from 'dashboard/routes/dashboard/helpcenter/components/ArticleSearch/SearchPopover.vue';
import MessageSignatureMissingAlert from './MessageSignatureMissingAlert.vue';
import Banner from 'dashboard/components/ui/Banner.vue';
import ReplyBoxBanner from './ReplyBoxBanner.vue';
import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
import WootMessageEditor from 'dashboard/components/widgets/WootWriter/Editor.vue';
import AudioRecorder from 'dashboard/components/widgets/WootWriter/AudioRecorder.vue';
@@ -53,8 +53,8 @@ export default {
ArticleSearchPopover,
AttachmentPreview,
AudioRecorder,
Banner,
CannedResponse,
ReplyBoxBanner,
EmojiInput,
MessageSignatureMissingAlert,
ReplyBottomPanel,
@@ -158,35 +158,6 @@ export default {
return false;
},
assignedAgent: {
get() {
return this.currentChat.meta.assignee;
},
set(agent) {
const agentId = agent ? agent.id : 0;
this.$store.dispatch('setCurrentChatAssignee', agent);
this.$store
.dispatch('assignAgent', {
conversationId: this.currentChat.id,
agentId,
})
.then(() => {
useAlert(this.$t('CONVERSATION.CHANGE_AGENT'));
});
},
},
showSelfAssignBanner() {
if (this.message !== '' && !this.isOnPrivateNote) {
if (!this.assignedAgent) {
return true;
}
if (this.assignedAgent.id !== this.currentUser.id) {
return true;
}
}
return false;
},
showWhatsappTemplates() {
return this.isAWhatsAppCloudChannel && !this.isPrivate;
},
@@ -671,29 +642,6 @@ export default {
hideContentTemplatesModal() {
this.showContentTemplatesModal = false;
},
onClickSelfAssign() {
const {
account_id,
availability_status,
available_name,
email,
id,
name,
role,
avatar_url,
} = this.currentUser;
const selfAssign = {
account_id,
availability_status,
available_name,
email,
id,
name,
role,
thumbnail: avatar_url,
};
this.assignedAgent = selfAssign;
},
confirmOnSendReply() {
if (this.isReplyButtonDisabled) {
return;
@@ -1118,16 +1066,7 @@ export default {
</script>
<template>
<Banner
v-if="showSelfAssignBanner"
action-button-variant="ghost"
color-scheme="secondary"
class="mx-2 mb-2 rounded-lg banner--self-assign"
:banner-message="$t('CONVERSATION.NOT_ASSIGNED_TO_YOU')"
has-action-button
:action-button-label="$t('CONVERSATION.ASSIGN_TO_ME')"
@primary-action="onClickSelfAssign"
/>
<ReplyBoxBanner :message="message" :is-on-private-note="isOnPrivateNote" />
<div ref="replyEditor" class="reply-box" :class="replyBoxClass">
<ReplyTopPanel
:mode="replyType"
@@ -1293,10 +1232,6 @@ export default {
@apply mb-0;
}
.banner--self-assign {
@apply py-2;
}
.attachment-preview-box {
@apply bg-transparent py-0 px-4;
}