feat: Reply Editor AI Changes

app/javascript/dashboard/assets/scss/_next-colors.scss

@@ -94,6 +94,19 @@
     --gray-11: 100 100 100;
     --gray-12: 32 32 32;
 
+    --violet-1: 253 252 254;
+    --violet-2: 250 248 255;
+    --violet-3: 244 240 254;
+    --violet-4: 235 228 255;
+    --violet-5: 225 217 255;
+    --violet-6: 212 202 254;
+    --violet-7: 194 178 248;
+    --violet-8: 169 153 236;
+    --violet-9: 110 86 207;
+    --violet-10: 100 84 196;
+    --violet-11: 101 85 183;
+    --violet-12: 47 38 95;
+
     --background-color: 253 253 253;
     --text-blue: 8 109 224;
     --border-container: 236 236 236;
@@ -209,6 +222,19 @@
     --gray-11: 180 180 180;
     --gray-12: 238 238 238;
 
+    --violet-1: 20 17 31;
+    --violet-2: 27 21 37;
+    --violet-3: 41 31 67;
+    --violet-4: 50 37 85;
+    --violet-5: 60 46 105;
+    --violet-6: 71 56 135;
+    --violet-7: 86 70 151;
+    --violet-8: 110 86 171;
+    --violet-9: 110 86 207;
+    --violet-10: 125 109 217;
+    --violet-11: 169 153 236;
+    --violet-12: 226 221 254;
+
     --background-color: 18 18 19;
     --border-strong: 52 52 52;
     --border-weak: 38 38 42;

app/javascript/dashboard/components/widgets/WootWriter/CopilotEditor.vue

@@ -0,0 +1,235 @@
+<script setup>
+import { ref, computed, watch, onMounted, useTemplateRef } from 'vue';
+
+import {
+  messageSchema,
+  buildEditor,
+  EditorView,
+  MessageMarkdownTransformer,
+  MessageMarkdownSerializer,
+  EditorState,
+  Selection,
+} from '@chatwoot/prosemirror-schema';
+
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+
+import NextButton from 'dashboard/components-next/button/Button.vue';
+
+const props = defineProps({
+  modelValue: { type: String, default: '' },
+  editorId: { type: String, default: '' },
+  placeholder: {
+    type: String,
+    default: 'Give copilot additional prompts, or ask anything else...',
+  },
+  enabledMenuOptions: { type: Array, default: () => [] },
+  generatedContent: { type: String, default: '' },
+  autofocus: {
+    type: Boolean,
+    default: true,
+  },
+});
+
+const emit = defineEmits([
+  'blur',
+  'input',
+  'update:modelValue',
+  'keyup',
+  'focus',
+  'keydown',
+  'send',
+]);
+
+const { formatMessage } = useMessageFormatter();
+
+const createState = (
+  content,
+  placeholder,
+  plugins = [],
+  methods = {},
+  enabledMenuOptions = []
+) => {
+  return EditorState.create({
+    doc: new MessageMarkdownTransformer(messageSchema).parse(content),
+    plugins: buildEditor({
+      schema: messageSchema,
+      placeholder,
+      methods,
+      plugins,
+      enabledMenuOptions,
+    }),
+  });
+};
+
+// we don't need them to be reactive
+// It cases weird issues where the objects are proxied
+// and then the editor doesn't work as expected
+let editorView = null;
+let state = null;
+
+// reactive data
+const isTextSelected = ref(false); // Tracks text selection and prevents unnecessary re-renders on mouse selection
+
+// element refs
+const editor = useTemplateRef('editor');
+
+function contentFromEditor() {
+  if (editorView) {
+    return MessageMarkdownSerializer.serialize(editorView.state.doc);
+  }
+  return '';
+}
+
+function focusEditorInputField() {
+  const { tr } = editorView.state;
+  const selection = Selection.atEnd(tr.doc);
+
+  editorView.dispatch(tr.setSelection(selection));
+  editorView.focus();
+}
+
+function emitOnChange() {
+  emit('update:modelValue', contentFromEditor());
+  emit('input', contentFromEditor());
+}
+
+function onKeyup() {
+  emit('keyup');
+}
+
+function onKeydown() {
+  emit('keydown');
+}
+
+function onBlur() {
+  emit('blur');
+}
+
+function onFocus() {
+  emit('focus');
+}
+
+function checkSelection(editorState) {
+  const hasSelection = editorState.selection.from !== editorState.selection.to;
+  if (hasSelection === isTextSelected.value) return;
+  isTextSelected.value = hasSelection;
+}
+
+// computed properties
+const plugins = computed(() => {
+  return [];
+});
+
+function reloadState() {
+  state = createState(
+    props.modelValue,
+    props.placeholder,
+    plugins.value,
+    props.enabledMenuOptions
+  );
+  editorView.updateState(state);
+  focusEditorInputField();
+}
+
+function createEditorView() {
+  editorView = new EditorView(editor.value, {
+    state: state,
+    dispatchTransaction: tx => {
+      state = state.apply(tx);
+      editorView.updateState(state);
+      if (tx.docChanged) {
+        emitOnChange();
+      }
+      checkSelection(state);
+    },
+    handleDOMEvents: {
+      keyup: onKeyup,
+      focus: onFocus,
+      blur: onBlur,
+      keydown: onKeydown,
+    },
+  });
+}
+
+function handleSubmit() {
+  emit('send');
+}
+
+// watchers
+watch(
+  computed(() => props.modelValue),
+  (newValue = '') => {
+    if (newValue !== contentFromEditor()) {
+      reloadState();
+    }
+  }
+);
+
+watch(
+  computed(() => props.editorId),
+  () => {
+    reloadState();
+  }
+);
+
+// lifecycle
+onMounted(() => {
+  state = createState(
+    props.modelValue,
+    props.placeholder,
+    plugins.value,
+    props.enabledMenuOptions
+  );
+
+  createEditorView();
+  editorView.updateState(state);
+
+  if (props.autofocus) {
+    focusEditorInputField();
+  }
+});
+</script>
+
+<template>
+  <div class="space-y-2">
+    <div class="editor-root relative editor--copilot space-x-2">
+      <div ref="editor" />
+      <div class="flex items-center justify-end absolute right-2 bottom-2">
+        <NextButton
+          class="bg-n-iris-9 text-white !rounded-full"
+          icon="i-lucide-arrow-up"
+          solid
+          sm
+          @click="handleSubmit"
+        />
+      </div>
+    </div>
+    <div class="max-h-72 overflow-y-auto">
+      <p
+        v-dompurify-html="formatMessage(generatedContent, false)"
+        class="text-n-iris-12 text-sm prose-sm font-normal !mb-4 underline decoration-n-iris-8 underline-offset-auto decoration-solid decoration-[10%]"
+      />
+    </div>
+  </div>
+</template>
+
+<style lang="scss">
+@import '@chatwoot/prosemirror-schema/src/styles/base.scss';
+
+.editor--copilot {
+  @apply bg-n-iris-5 rounded;
+
+  .ProseMirror-woot-style {
+    min-height: 5rem;
+    max-height: 7.5rem;
+    overflow: auto;
+    @apply px-2 !important;
+
+    .empty-node {
+      &::before {
+        @apply text-n-iris-9;
+      }
+    }
+  }
+}
+</style>

app/javascript/dashboard/components/widgets/WootWriter/CopilotMenuBar.vue

@@ -0,0 +1,233 @@
+<script setup>
+import { computed, ref, useTemplateRef } from 'vue';
+import { useI18n } from 'vue-i18n';
+import { useElementSize } from '@vueuse/core';
+import { useMapGetter } from 'dashboard/composables/store';
+import { REPLY_EDITOR_MODES } from 'dashboard/components/widgets/WootWriter/constants';
+import { useAI } from 'dashboard/composables/useAI';
+import Button from 'dashboard/components-next/button/Button.vue';
+import DropdownBody from 'next/dropdown-menu/base/DropdownBody.vue';
+
+import Icon from 'next/icon/Icon.vue';
+
+const props = defineProps({
+  hasSelection: {
+    type: Boolean,
+    default: false,
+  },
+});
+
+const emit = defineEmits(['executeAction']);
+
+const { t } = useI18n();
+
+const { draftMessage } = useAI();
+
+const replyMode = useMapGetter('draftMessages/getReplyEditorMode');
+
+// Selection-based menu items (when text is selected)
+const menuItems = computed(() => {
+  const items = [];
+  if (props.hasSelection) {
+    items.push({
+      label: t(
+        'INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.IMPROVE_REPLY_SELECTION'
+      ),
+      key: 'rephrase_selection',
+      icon: 'i-fluent-pen-sparkle-24-regular',
+    });
+  } else if (
+    replyMode.value === REPLY_EDITOR_MODES.REPLY &&
+    draftMessage.value
+  ) {
+    items.push({
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.IMPROVE_REPLY'),
+      key: 'rephrase',
+      icon: 'i-fluent-pen-sparkle-24-regular',
+    });
+  }
+
+  if (draftMessage.value) {
+    items.push(
+      {
+        label: t(
+          'INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.CHANGE_TONE.TITLE'
+        ),
+        key: 'change_tone',
+        icon: 'i-fluent-sound-wave-circle-sparkle-24-regular',
+        subMenuItems: [
+          {
+            label: t(
+              'INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.CHANGE_TONE.OPTIONS.FRIENDLY'
+            ),
+            key: 'make_friendly',
+            icon: 'i-fluent-person-voice-16-regular',
+          },
+          {
+            label: t(
+              'INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.CHANGE_TONE.OPTIONS.FORMAL'
+            ),
+            key: 'make_formal',
+            icon: 'i-fluent-person-voice-16-regular',
+          },
+          {
+            label: t(
+              'INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.CHANGE_TONE.OPTIONS.SIMPLIFY'
+            ),
+            key: 'simplify',
+            icon: 'i-fluent-person-voice-16-regular',
+          },
+        ],
+      },
+      {
+        label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.GRAMMAR'),
+        key: 'fix_spelling_grammar',
+        icon: 'i-fluent-flow-sparkle-24-regular',
+      }
+    );
+  }
+  return items;
+});
+
+const generalMenuItems = computed(() => {
+  const items = [];
+  if (replyMode.value === REPLY_EDITOR_MODES.REPLY) {
+    items.push({
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.SUGGESTION'),
+      key: 'reply_suggestion',
+      icon: 'i-fluent-chat-sparkle-16-regular',
+    });
+  }
+
+  items.push(
+    {
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.SUMMARIZE'),
+      key: 'summarize',
+      icon: 'i-fluent-text-bullet-list-square-sparkle-32-regular',
+    },
+    {
+      label: t('INTEGRATION_SETTINGS.OPEN_AI.REPLY_OPTIONS.ASK_COPILOT'),
+      key: 'ask_copilot',
+      icon: 'i-fluent-circle-sparkle-24-regular',
+    }
+  );
+
+  return items;
+});
+
+const menuRef = useTemplateRef('menuRef');
+
+// Track expanded submenu items
+const expandedItems = ref(new Set());
+
+const { height: menuHeight } = useElementSize(menuRef);
+
+// Computed style for selection menu positioning
+const selectionMenuStyle = computed(() => {
+  // Use the same CSS custom properties as the editor menubar
+  // Dynamically calculate offset based on actual menu height + 10px gap
+  const dynamicOffset = menuHeight.value > 0 ? menuHeight.value + 10 : 60;
+
+  return {
+    left: 'var(--selection-left)',
+    top: `calc(var(--selection-top) - ${dynamicOffset}px)`,
+    transform: 'translateX(-62%)',
+  };
+});
+
+const handleMenuItemClick = item => {
+  if (item.subMenuItems) {
+    // Toggle submenu expansion
+    if (expandedItems.value.has(item.key)) {
+      expandedItems.value.delete(item.key);
+    } else {
+      expandedItems.value.add(item.key);
+    }
+  } else {
+    emit('executeAction', item.key);
+  }
+};
+
+const handleSubMenuItemClick = (parentItem, subItem) => {
+  emit('executeAction', subItem.key, {
+    parentKey: parentItem.key,
+    tone: subItem.label.toLowerCase(),
+  });
+};
+</script>
+
+<template>
+  <DropdownBody
+    ref="menuRef"
+    class="min-w-56 [&>ul]:gap-3 z-50 [&>ul]:px-4 [&>ul]:py-3.5"
+    :style="hasSelection ? selectionMenuStyle : {}"
+  >
+    <div v-if="menuItems.length > 0" class="flex flex-col items-start gap-2.5">
+      <div v-for="item in menuItems" :key="item.key" class="w-full">
+        <Button
+          :label="item.label"
+          :icon="item.icon"
+          slate
+          link
+          sm
+          class="hover:!no-underline text-n-slate-12 font-normal text-xs w-full !justify-start"
+          @click="handleMenuItemClick(item)"
+        >
+          <template v-if="item.subMenuItems" #default>
+            <div class="flex items-center gap-1 justify-between w-full">
+              <span class="min-w-0 truncate">{{ item.label }}</span>
+              <Icon
+                :icon="
+                  expandedItems.has(item.key)
+                    ? 'i-lucide-chevron-up'
+                    : 'i-lucide-chevron-down'
+                "
+                class="text-n-slate-10 size-3 transition-all duration-300 ease-in-out"
+              />
+            </div>
+          </template>
+        </Button>
+
+        <!-- Sliding Submenu -->
+        <div
+          v-if="item.subMenuItems"
+          class="overflow-hidden transition-all duration-300 ease-in-out"
+          :class="
+            expandedItems.has(item.key)
+              ? 'max-h-96 opacity-100'
+              : 'max-h-0 opacity-0'
+          "
+        >
+          <div class="ltr:pl-5 rtl:pr-5 pt-2 flex flex-col items-start gap-2">
+            <Button
+              v-for="subItem in item.subMenuItems"
+              :key="subItem.key + subItem.label"
+              :label="subItem.label"
+              slate
+              link
+              sm
+              class="hover:!no-underline text-n-slate-12 font-normal text-xs"
+              @click="handleSubMenuItemClick(item, subItem)"
+            />
+          </div>
+        </div>
+      </div>
+    </div>
+
+    <div v-if="menuItems.length > 0" class="h-px w-full bg-n-strong" />
+
+    <div class="flex flex-col items-start gap-3">
+      <Button
+        v-for="(item, index) in generalMenuItems"
+        :key="index"
+        :label="item.label"
+        :icon="item.icon"
+        slate
+        link
+        sm
+        class="hover:!no-underline text-n-slate-12 font-normal text-xs"
+        @click="handleMenuItemClick(item)"
+      />
+    </div>
+  </DropdownBody>
+</template>

app/javascript/dashboard/components/widgets/WootWriter/CopilotReplyBottomPanel.vue

@@ -0,0 +1,33 @@
+<script setup>
+import NextButton from 'dashboard/components-next/button/Button.vue';
+
+const emit = defineEmits(['submit', 'cancel']);
+
+const handleCancel = () => {
+  emit('cancel');
+};
+
+const handleSubmit = () => {
+  emit('submit');
+};
+</script>
+
+<template>
+  <div class="flex justify-between items-center p-3 border-t border-n-weak">
+    <NextButton
+      label="Discard"
+      slate
+      link
+      class="!px-1 hover:!no-underline"
+      sm
+      @click="handleCancel"
+    />
+    <NextButton
+      label="Accept"
+      class="bg-n-iris-9 text-white"
+      solid
+      sm
+      @click="handleSubmit"
+    />
+  </div>
+</template>

app/javascript/dashboard/components/widgets/WootWriter/Editor.vue

@@ -16,6 +16,7 @@ import KeyboardEmojiSelector from './keyboardEmojiSelector.vue';
 import TagAgents from '../conversation/TagAgents.vue';
 import VariableList from '../conversation/VariableList.vue';
 import TagTools from '../conversation/TagTools.vue';
+import CopilotMenuBar from './CopilotMenuBar.vue';
 
 import { useEmitter } from 'dashboard/composables/emitter';
 import { useI18n } from 'vue-i18n';
@@ -23,11 +24,12 @@ import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
 import { useTrack } from 'dashboard/composables';
 import { useUISettings } from 'dashboard/composables/useUISettings';
 import { useAlert } from 'dashboard/composables';
+import { vOnClickOutside } from '@vueuse/components';
 
 import { BUS_EVENTS } from 'shared/constants/busEvents';
 import { CONVERSATION_EVENTS } from 'dashboard/helper/AnalyticsHelper/events';
 import {
-  MESSAGE_EDITOR_MENU_OPTIONS,
+  MESSAGE_EDITOR_MENU_OPTIONS_WITHOUT_COPILLOT,
   MESSAGE_EDITOR_IMAGE_RESIZES,
 } from 'dashboard/constants/editor';
 
@@ -97,6 +99,7 @@ const emit = defineEmits([
   'focus',
   'input',
   'update:modelValue',
+  'executeAction',
 ]);
 
 const { t } = useI18n();
@@ -153,6 +156,8 @@ const range = ref(null);
 const isImageNodeSelected = ref(false);
 const toolbarPosition = ref({ top: 0, left: 0 });
 const selectedImageNode = ref(null);
+const isTextSelected = ref(false); // Tracks text selection and prevents unnecessary re-renders on mouse selection
+const showSelectionMenu = ref(false);
 const sizes = MESSAGE_EDITOR_IMAGE_RESIZES;
 
 // element ref
@@ -160,6 +165,21 @@ const editorRoot = useTemplateRef('editorRoot');
 const imageUpload = useTemplateRef('imageUpload');
 const editor = useTemplateRef('editor');
 
+const handleCopilotAction = actionKey => {
+  if (actionKey === 'rephrase_selection' && editorView?.state) {
+    const { from, to } = editorView.state.selection;
+    const selectedText = editorView.state.doc.textBetween(from, to).trim();
+
+    if (from !== to && selectedText) {
+      emit('executeAction', 'rephrase', selectedText);
+    }
+  } else {
+    emit('executeAction', actionKey);
+  }
+
+  showSelectionMenu.value = false;
+};
+
 const contentFromEditor = () => {
   return MessageMarkdownSerializer.serialize(editorView.state.doc);
 };
@@ -177,7 +197,7 @@ const shouldShowCannedResponses = computed(() => {
 const editorMenuOptions = computed(() => {
   return props.enabledMenuOptions.length
     ? props.enabledMenuOptions
-    : MESSAGE_EDITOR_MENU_OPTIONS;
+    : MESSAGE_EDITOR_MENU_OPTIONS_WITHOUT_COPILLOT;
 });
 
 function createSuggestionPlugin({
@@ -334,13 +354,23 @@ function openFileBrowser() {
   imageUpload.value.click();
 }
 
+function handleCopilotClick() {
+  showSelectionMenu.value = !showSelectionMenu.value;
+}
+
+function handleClickOutside(event) {
+  // Check if the clicked element or its parents have the ignored class
+  if (event.target.closest('.ProseMirror-copilot')) return;
+  showSelectionMenu.value = false;
+}
+
 function reloadState(content = props.modelValue) {
   const unrefContent = unref(content);
   state = createState(
     unrefContent,
     props.placeholder,
     plugins.value,
-    { onImageUpload: openFileBrowser },
+    { onCopilotClick: handleCopilotClick },
     editorMenuOptions.value
   );
 
@@ -391,6 +421,54 @@ function setToolbarPosition() {
   };
 }
 
+function setMenubarPosition(editorState) {
+  if (!editorState?.selection) return;
+
+  const { from, to } = editorState.selection;
+  const wrapper = editorRoot.value;
+  if (!wrapper) return;
+
+  const {
+    left: editorLeft,
+    top: editorTop,
+    width: editorWidth,
+  } = wrapper.getBoundingClientRect();
+  const start = editorView.coordsAtPos(from);
+  const end = editorView.coordsAtPos(to);
+
+  // Calculate selection center and top
+  const selCenterX =
+    (Math.min(start.left, end.left) + Math.max(start.right, end.right)) / 2;
+  const selTop = Math.min(start.top, end.top);
+
+  // Clamp center position to keep menubar within editor bounds (with translateX(-50%))
+  const menubarWidth = 560;
+  const clampedCenterX = Math.max(
+    editorLeft + menubarWidth / 4,
+    Math.min(selCenterX, editorLeft + editorWidth - menubarWidth / 4)
+  );
+
+  // Set CSS custom properties for editor menubar
+  wrapper.style.setProperty(
+    '--selection-left',
+    `${clampedCenterX - editorLeft}px`
+  );
+  wrapper.style.setProperty('--selection-top', `${selTop - editorTop - 50}px`);
+}
+
+function checkSelection(editorState) {
+  showSelectionMenu.value = false;
+  const hasSelection = editorState.selection.from !== editorState.selection.to;
+  if (hasSelection === isTextSelected.value) return;
+
+  isTextSelected.value = hasSelection;
+  const wrapper = editorRoot.value;
+  if (!wrapper) return;
+
+  wrapper.classList.toggle('has-selection', hasSelection);
+  if (hasSelection) setMenubarPosition(editorState);
+}
+
 function setURLWithQueryAndImageSize(size) {
   if (!props.showImageResizeToolbar) {
     return;
@@ -587,6 +665,7 @@ function createEditorView() {
       if (tx.docChanged) {
         emitOnChange();
       }
+      checkSelection(state);
     },
     handleDOMEvents: {
       keyup: () => {
@@ -719,6 +798,14 @@ useEmitter(BUS_EVENTS.INSERT_INTO_RICH_EDITOR, insertContentIntoEditor);
       :search-key="toolSearchKey"
       @select-tool="content => insertSpecialContent('tool', content)"
     />
+    <CopilotMenuBar
+      v-if="showSelectionMenu"
+      v-on-click-outside="handleClickOutside"
+      :has-selection="isTextSelected"
+      :show-selection-menu="showSelectionMenu"
+      :show-general-menu="false"
+      @execute-action="handleCopilotAction"
+    />
     <input
       ref="imageUpload"
       type="file"

app/javascript/dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue

@@ -282,7 +282,10 @@ export default {
 </script>
 
 <template>
-  <div class="flex justify-between p-3" :class="wrapClass">
+  <div
+    class="flex justify-between items-center p-3 border-t border-n-weak"
+    :class="wrapClass"
+  >
     <div class="left-wrap">
       <NextButton
         v-tooltip.top-end="$t('CONVERSATION.REPLYBOX.TIP_EMOJI_ICON')"

app/javascript/dashboard/components/widgets/WootWriter/ReplyTopPanel.vue

@@ -1,14 +1,21 @@
 <script>
+import { ref } from 'vue';
 import { useKeyboardEvents } from 'dashboard/composables/useKeyboardEvents';
+import { vOnClickOutside } from '@vueuse/components';
 import { REPLY_EDITOR_MODES, CHAR_LENGTH_WARNING } from './constants';
 import NextButton from 'dashboard/components-next/button/Button.vue';
 import EditorModeToggle from './EditorModeToggle.vue';
+import CopilotMenuBar from './CopilotMenuBar.vue';
 
 export default {
   name: 'ReplyTopPanel',
   components: {
     NextButton,
     EditorModeToggle,
+    CopilotMenuBar,
+  },
+  directives: {
+    OnClickOutside: vOnClickOutside,
   },
   props: {
     mode: {
@@ -28,7 +35,7 @@ export default {
       default: () => 0,
     },
   },
-  emits: ['setReplyMode', 'togglePopout'],
+  emits: ['setReplyMode', 'togglePopout', 'executeAction'],
   setup(props, { emit }) {
     const setReplyMode = mode => {
       emit('setReplyMode', mode);
@@ -47,6 +54,22 @@ export default {
           : REPLY_EDITOR_MODES.REPLY;
       setReplyMode(newMode);
     };
+
+    const showCopilotMenu = ref(false);
+
+    const handleCopilotAction = actionKey => {
+      emit('executeAction', actionKey);
+      showCopilotMenu.value = false;
+    };
+
+    const toggleCopilotMenu = () => {
+      showCopilotMenu.value = !showCopilotMenu.value;
+    };
+
+    const handleClickOutside = () => {
+      showCopilotMenu.value = false;
+    };
+
     const keyboardEvents = {
       'Alt+KeyP': {
         action: () => handleNoteClick(),
@@ -64,6 +87,10 @@ export default {
       handleReplyClick,
       handleNoteClick,
       REPLY_EDITOR_MODES,
+      handleCopilotAction,
+      showCopilotMenu,
+      toggleCopilotMenu,
+      handleClickOutside,
     };
   },
   computed: {
@@ -90,11 +117,12 @@ export default {
 </script>
 
 <template>
-  <div class="flex justify-between h-[3.25rem] gap-2 ltr:pl-3 rtl:pr-3">
+  <div
+    class="flex justify-between gap-2 h-[3.25rem] items-center ltr:pl-3 ltr:pr-2 rtl:pr-3 rtl:pl-2"
+  >
     <EditorModeToggle
       :mode="mode"
       :disabled="isReplyRestricted"
-      class="mt-3"
       @toggle-mode="handleModeToggle"
     />
     <div class="flex items-center mx-4 my-0">
@@ -104,11 +132,33 @@ export default {
         </span>
       </div>
     </div>
+    <div class="flex items-center gap-2">
+      <div class="relative">
         <NextButton
           ghost
-      class="ltr:rounded-bl-md rtl:rounded-br-md ltr:rounded-br-none rtl:rounded-bl-none ltr:rounded-tl-none rtl:rounded-tr-none text-n-slate-11 ltr:rounded-tr-[11px] rtl:rounded-tl-[11px]"
+          :class="{
+            'text-n-violet-9 hover:!bg-n-violet-3': !showCopilotMenu,
+            'text-n-violet-9 bg-n-violet-3': showCopilotMenu,
+          }"
+          sm
+          icon="i-ph-sparkle-fill"
+          @click="toggleCopilotMenu"
+        />
+        <CopilotMenuBar
+          v-if="showCopilotMenu"
+          v-on-click-outside="handleClickOutside"
+          :has-selection="false"
+          class="ltr:right-0 rtl:left-0 bottom-full mb-2"
+          @execute-action="handleCopilotAction"
+        />
+      </div>
+      <NextButton
+        ghost
+        class="text-n-slate-11"
+        sm
         icon="i-lucide-maximize-2"
         @click="$emit('togglePopout')"
       />
     </div>
+  </div>
 </template>

app/javascript/dashboard/components/widgets/conversation/CopilotEditorSection.vue

@@ -0,0 +1,88 @@
+<script setup>
+import { computed } from 'vue';
+import CopilotEditor from 'dashboard/components/widgets/WootWriter/CopilotEditor.vue';
+import Icon from 'next/icon/Icon.vue';
+
+const props = defineProps({
+  showCopilotEditor: {
+    type: Boolean,
+    default: false,
+  },
+  isGeneratingContent: {
+    type: Boolean,
+    default: false,
+  },
+  copilotEditorContent: {
+    type: String,
+    default: '',
+  },
+  generatedContent: {
+    type: String,
+    default: '',
+  },
+  updateEditorSelectionWith: {
+    type: String,
+    default: '',
+  },
+});
+
+const emit = defineEmits([
+  'update:copilotEditorContent',
+  'focus',
+  'blur',
+  'clearSelection',
+]);
+
+const copilotContent = computed({
+  get: () => props.copilotEditorContent,
+  set: value => emit('update:copilotEditorContent', value),
+});
+
+const onFocus = () => {
+  emit('focus');
+};
+
+const onBlur = () => {
+  emit('blur');
+};
+
+const clearEditorSelection = () => {
+  emit('clearSelection');
+};
+</script>
+
+<template>
+  <CopilotEditor
+    v-if="showCopilotEditor && !isGeneratingContent"
+    v-model="copilotContent"
+    class="copilot-editor"
+    :generated-content="generatedContent"
+    :update-selection-with="updateEditorSelectionWith"
+    :min-height="4"
+    :enabled-menu-options="[]"
+    @focus="onFocus"
+    @blur="onBlur"
+    @clear-selection="clearEditorSelection"
+  />
+  <div
+    v-else-if="isGeneratingContent"
+    class="bg-n-iris-5 rounded min-h-28 w-full mb-4 p-4 flex items-start"
+  >
+    <div class="flex items-center gap-2">
+      <Icon
+        icon="i-fluent-bubble-multiple-20-filled"
+        class="text-n-iris-10 size-4 animate-spin"
+      />
+      <!-- eslint-disable-next-line vue/no-bare-strings-in-template -->
+      <span class="text-sm text-n-iris-9"> Copilot is thinking </span>
+    </div>
+  </div>
+</template>
+
+<style lang="scss">
+.copilot-editor {
+  .ProseMirror-menubar {
+    display: none;
+  }
+}
+</style>

app/javascript/dashboard/components/widgets/conversation/ReplyBox.vue

@@ -14,7 +14,9 @@ import AttachmentPreview from 'dashboard/components/widgets/AttachmentsPreview.v
 import ReplyTopPanel from 'dashboard/components/widgets/WootWriter/ReplyTopPanel.vue';
 import ReplyEmailHead from './ReplyEmailHead.vue';
 import ReplyBottomPanel from 'dashboard/components/widgets/WootWriter/ReplyBottomPanel.vue';
+import CopilotReplyBottomPanel from 'dashboard/components/widgets/WootWriter/CopilotReplyBottomPanel.vue';
 import ArticleSearchPopover from 'dashboard/routes/dashboard/helpcenter/components/ArticleSearch/SearchPopover.vue';
+import CopilotEditorSection from './CopilotEditorSection.vue';
 import MessageSignatureMissingAlert from './MessageSignatureMissingAlert.vue';
 import ReplyBoxBanner from './ReplyBoxBanner.vue';
 import QuotedEmailPreview from './QuotedEmailPreview.vue';
@@ -48,7 +50,9 @@ import {
   replaceSignature,
   extractTextFromMarkdown,
 } from 'dashboard/helper/editorHelper';
-
+import { MESSAGE_EDITOR_MENU_OPTIONS } from 'dashboard/constants/editor';
+import { useMessageFormatter } from 'shared/composables/useMessageFormatter';
+import { useAI } from 'dashboard/composables/useAI';
 import { LOCAL_STORAGE_KEYS } from 'dashboard/constants/localStorage';
 import { LocalStorage } from 'shared/helpers/localStorage';
 import { emitter } from 'shared/helpers/mitt';
@@ -74,6 +78,8 @@ export default {
     WhatsappTemplates,
     WootMessageEditor,
     QuotedEmailPreview,
+    CopilotEditorSection,
+    CopilotReplyBottomPanel,
   },
   mixins: [inboxMixin, fileUploadMixin, keyboardEventListenerMixins],
   props: {
@@ -95,6 +101,9 @@ export default {
 
     const replyEditor = useTemplateRef('replyEditor');
 
+    const { formatMessage } = useMessageFormatter();
+    const { draftMessage, processEvent, recordAnalytics } = useAI();
+
     return {
       uiSettings,
       updateUISettings,
@@ -103,6 +112,10 @@ export default {
       setQuotedReplyFlagForInbox,
       fetchQuotedReplyFlagFromUISettings,
       replyEditor,
+      draftMessage,
+      processEvent,
+      recordAnalytics,
+      formatMessage,
     };
   },
   data() {
@@ -134,6 +147,11 @@ export default {
       newConversationModalActive: false,
       showArticleSearchPopover: false,
       hasRecordedAudio: false,
+      editorMenuOptions: MESSAGE_EDITOR_MENU_OPTIONS,
+      showCopilotEditor: false,
+      isGeneratingContent: false,
+      copilotEditorContent: '',
+      generatedContent: '',
     };
   },
   computed: {
@@ -891,6 +909,21 @@ export default {
         this.insertIntoTextEditor(content, selectionStart, selectionEnd);
       }
     },
+    async executeAIAction(action, data) {
+      if (action === 'ask_copilot') {
+        this.updateUISettings({
+          is_contact_sidebar_open: false,
+          is_copilot_panel_open: true,
+        });
+      } else {
+        this.isGeneratingContent = true;
+        // For full message operations
+        const content = await this.processEvent(action, data);
+        this.generatedContent = content;
+        if (content) this.toggleCopilotEditor();
+        this.isGeneratingContent = false;
+      }
+    },
     clearMessage() {
       this.message = '';
       if (this.sendWithSignature && !this.isPrivate) {
@@ -1155,6 +1188,13 @@ export default {
     togglePopout() {
       this.$emit('update:popOutReplyBox', !this.popOutReplyBox);
     },
+    onSubmitCopilotReply() {
+      this.message = this.generatedContent;
+      this.showCopilotEditor = false;
+    },
+    toggleCopilotEditor() {
+      this.showCopilotEditor = !this.showCopilotEditor;
+    },
   },
 };
 </script>
@@ -1170,6 +1210,8 @@ export default {
       :popout-reply-box="popOutReplyBox"
       @set-reply-mode="setReplyMode"
       @toggle-popout="togglePopout"
+      @toggle-copilot="toggleCopilotEditor"
+      @execute-action="executeAIAction"
     />
     <ArticleSearchPopover
       v-if="showArticleSearchPopover && connectedPortalSlug"
@@ -1228,11 +1270,22 @@ export default {
         @focus="onFocus"
         @blur="onBlur"
       />
+      <CopilotEditorSection
+        v-else-if="showCopilotEditor || isGeneratingContent"
+        v-model:copilot-editor-content="copilotEditorContent"
+        :show-copilot-editor="showCopilotEditor"
+        :is-generating-content="isGeneratingContent"
+        :generated-content="generatedContent"
+        :update-editor-selection-with="updateEditorSelectionWith"
+        @focus="onFocus"
+        @blur="onBlur"
+        @clear-selection="clearEditorSelection"
+      />
       <WootMessageEditor
         v-else
         v-model="message"
         :editor-id="editorStateId"
-        class="input"
+        class="input reply-editor"
         :is-private="isOnPrivateNote"
         :placeholder="messagePlaceHolder"
         :update-selection-with="updateEditorSelectionWith"
@@ -1242,6 +1295,7 @@ export default {
         :signature="signatureToApply"
         allow-signature
         :channel-type="channelType"
+        :enabled-menu-options="editorMenuOptions"
         @typing-off="onTypingOff"
         @typing-on="onTypingOn"
         @focus="onFocus"
@@ -1250,6 +1304,7 @@ export default {
         @toggle-canned-menu="toggleCannedMenu"
         @toggle-variables-menu="toggleVariablesMenu"
         @clear-selection="clearEditorSelection"
+        @execute-action="executeAIAction"
       />
       <QuotedEmailPreview
         v-if="shouldShowQuotedPreview"
@@ -1272,7 +1327,13 @@ export default {
     <MessageSignatureMissingAlert
       v-if="isSignatureEnabledForInbox && !isSignatureAvailable"
     />
+    <CopilotReplyBottomPanel
+      v-if="showCopilotEditor"
+      @submit="onSubmitCopilotReply"
+      @cancel="toggleCopilotEditor"
+    />
     <ReplyBottomPanel
+      v-else
       :conversation-id="conversationId"
       :enable-multiple-file-upload="enableMultipleFileUpload"
       :enable-whats-app-templates="showWhatsappTemplates"
@@ -1331,7 +1392,7 @@ export default {
   </div>
 </template>
 
-<style lang="scss" scoped>
+<style lang="scss">
 .send-button {
   @apply mb-0;
 }
@@ -1384,4 +1445,54 @@ export default {
   width: calc(100% - 2 * 1rem);
   left: 1rem;
 }
+
+.reply-editor {
+  position: relative;
+
+  .ProseMirror p:first-child {
+    margin-top: 0 !important;
+  }
+
+  .ProseMirror p:last-child {
+    margin-bottom: 10px !important;
+  }
+
+  // Editor Menu
+  .ProseMirror-menubar {
+    display: none; // Hide by default
+  }
+
+  &.has-selection {
+    .ProseMirror-menubar {
+      @apply rounded-lg !px-3 !py-2 z-50 bg-n-background items-center gap-4 ml-0 mb-0 shadow-md outline outline-1 outline-n-weak;
+      display: flex;
+      left: var(--selection-left);
+      top: var(--selection-top);
+      transform: translateX(-50%);
+      width: fit-content !important;
+      position: absolute !important;
+
+      .ProseMirror-menuitem {
+        @apply mr-0 size-3.5 flex items-center;
+
+        .ProseMirror-icon {
+          @apply p-0 flex-shrink-0;
+
+          svg {
+            width: 14px !important;
+            height: 14px !important;
+          }
+        }
+
+        .ProseMirror-copilot svg {
+          fill: #6e56cf;
+        }
+      }
+
+      .ProseMirror-menu-active {
+        @apply bg-n-slate-3;
+      }
+    }
+  }
+}
 </style>

app/javascript/dashboard/composables/useAI.js

@@ -158,14 +158,15 @@ export function useAI() {
   /**
    * Processes an AI event, such as rephrasing content.
    * @param {string} [type='rephrase'] - The type of AI event to process.
+   * @param {string} [content=''] - The content to process (for full message) or selected text (for selection-based).
    * @returns {Promise<string>} The generated message or an empty string if an error occurs.
    */
-  const processEvent = async (type = 'rephrase') => {
+  const processEvent = async (type = 'rephrase', content = '') => {
     try {
       const result = await OpenAPI.processEvent({
         hookId: hookId.value,
         type,
-        content: draftMessage.value,
+        content: content || draftMessage.value,
         conversationId: conversationId.value,
       });
       const {

app/javascript/dashboard/constants/editor.js

@@ -1,4 +1,16 @@
 export const MESSAGE_EDITOR_MENU_OPTIONS = [
+  'copilot',
+  'strong',
+  'em',
+  'link',
+  'undo',
+  'redo',
+  'bulletList',
+  'orderedList',
+  'code',
+];
+
+export const MESSAGE_EDITOR_MENU_OPTIONS_WITHOUT_COPILLOT = [
   'strong',
   'em',
   'link',

app/javascript/dashboard/i18n/locale/en/integrations.json

@@ -143,6 +143,22 @@
         "MAKE_FORMAL": "Use formal tone",
         "SIMPLIFY": "Simplify"
       },
+      "REPLY_OPTIONS": {
+        "IMPROVE_REPLY": "Improve reply",
+        "IMPROVE_REPLY_SELECTION": "Improve the selection",
+        "CHANGE_TONE": {
+          "TITLE": "Change tone",
+          "OPTIONS": {
+            "FRIENDLY": "Friendly",
+            "FORMAL": "Formal",
+            "SIMPLIFY": "Simplify"
+          }
+        },
+        "GRAMMAR": "Fix grammar & spelling",
+        "SUGGESTION": "Suggest a reply",
+        "SUMMARIZE": "Summarize the conversation",
+        "ASK_COPILOT": "Ask Copilot"
+      },
       "ASSISTANCE_MODAL": {
         "DRAFT_TITLE": "Draft content",
         "GENERATED_TITLE": "Generated content",

package.json

@@ -33,7 +33,7 @@
   "dependencies": {
     "@breezystack/lamejs": "^1.2.7",
     "@chatwoot/ninja-keys": "1.2.3",
-    "@chatwoot/prosemirror-schema": "1.2.1",
+    "@chatwoot/prosemirror-schema": "1.2.2",
     "@chatwoot/utils": "^0.0.51",
     "@formkit/core": "^1.6.7",
     "@formkit/vue": "^1.6.7",
@@ -109,6 +109,7 @@
   "devDependencies": {
     "@egoist/tailwindcss-icons": "^1.8.1",
     "@histoire/plugin-vue": "0.17.15",
+    "@iconify-json/fluent": "^1.2.32",
     "@iconify-json/logos": "^1.2.3",
     "@iconify-json/lucide": "^1.2.11",
     "@iconify-json/ph": "^1.2.1",

pnpm-lock.yaml

@@ -20,8 +20,8 @@ importers:
         specifier: 1.2.3
         version: 1.2.3
       '@chatwoot/prosemirror-schema':
-        specifier: 1.2.1
+        specifier: 1.2.2
-        version: 1.2.1
+        version: 1.2.2
       '@chatwoot/utils':
         specifier: ^0.0.51
         version: 0.0.51
@@ -242,6 +242,9 @@ importers:
       '@histoire/plugin-vue':
         specifier: 0.17.15
         version: 0.17.15(histoire@0.17.15(@types/node@22.7.0)(sass@1.79.3)(terser@5.33.0)(vite@5.4.20(@types/node@22.7.0)(sass@1.79.3)(terser@5.33.0)))(vite@5.4.20(@types/node@22.7.0)(sass@1.79.3)(terser@5.33.0))(vue@3.5.12(typescript@5.6.2))
+      '@iconify-json/fluent':
+        specifier: ^1.2.32
+        version: 1.2.32
       '@iconify-json/logos':
         specifier: ^1.2.3
         version: 1.2.3
@@ -406,8 +409,8 @@ packages:
   '@chatwoot/ninja-keys@1.2.3':
     resolution: {integrity: sha512-xM8d9P5ikDMZm2WbaCTk/TW5HFauylrU3cJ75fq5je6ixKwyhl/0kZbVN/vbbZN4+AUX/OaSIn6IJbtCgIF67g==}
 
-  '@chatwoot/prosemirror-schema@1.2.1':
+  '@chatwoot/prosemirror-schema@1.2.2':
-    resolution: {integrity: sha512-UbiEvG5tgi1d0lMbkaqxgTh7vHfywEYKLQo1sxqp4Q7aLZh4QFtbLzJ2zyBtu4Nhipe+guFfEJdic7i43MP/XQ==}
+    resolution: {integrity: sha512-9knTH6OgZJ5qhJjS70Qiy0VsQwDAte6+gz+2PO1BM3RE+wUknkVS5YAcjqs1IZ4dSZyPrvNOOZh9mXoHdmtgnA==}
 
   '@chatwoot/utils@0.0.51':
     resolution: {integrity: sha512-WlEmWfOTzR7YZRUWzn5Wpm15/BRudpwqoNckph8TohyDbiim1CP4UZGa+qjajxTbNGLLhtKlm0Xl+X16+5Wceg==}
@@ -881,6 +884,9 @@ packages:
     resolution: {integrity: sha512-93zYdMES/c1D69yZiKDBj0V24vqNzB/koF26KPaagAfd3P/4gUlh3Dys5ogAK+Exi9QyzlD8x/08Zt7wIKcDcA==}
     deprecated: Use @eslint/object-schema instead
 
+  '@iconify-json/fluent@1.2.32':
+    resolution: {integrity: sha512-YQFHsRrBhgrfvuVWJTg+EsVDA3pN4QwrFApZ2Di7J6YQIsNVNnBiEpGdT5qX4KxXFre3Yd4D7zm6EsWfKj4QBw==}
+
   '@iconify-json/logos@1.2.3':
     resolution: {integrity: sha512-JLHS5hgZP1b55EONAWNeqBUuriRfRNKWXK4cqYx0PpVaJfIIMiiMxFfvoQiX/bkE9XgkLhcKmDUqL3LXPdXPwQ==}
 
@@ -4763,7 +4769,7 @@ snapshots:
       hotkeys-js: 3.8.7
       lit: 2.2.6
 
-  '@chatwoot/prosemirror-schema@1.2.1':
+  '@chatwoot/prosemirror-schema@1.2.2':
     dependencies:
       markdown-it-sup: 2.0.0
       prosemirror-commands: 1.6.0
@@ -5261,6 +5267,10 @@ snapshots:
 
   '@humanwhocodes/object-schema@2.0.3': {}
 
+  '@iconify-json/fluent@1.2.32':
+    dependencies:
+      '@iconify/types': 2.0.0
+
   '@iconify-json/logos@1.2.3':
     dependencies:
       '@iconify/types': 2.0.0

tailwind.config.js

@@ -258,6 +258,7 @@ const tailwindConfig = {
           'ph',
           'material-symbols',
           'teenyicons',
+          'fluent',
         ]),
       },
     }),

theme/colors.js

@@ -210,6 +210,21 @@ export const colors = {
       12: 'rgb(var(--gray-12) / <alpha-value>)',
     },
 
+    violet: {
+      1: 'rgb(var(--violet-1) / <alpha-value>)',
+      2: 'rgb(var(--violet-2) / <alpha-value>)',
+      3: 'rgb(var(--violet-3) / <alpha-value>)',
+      4: 'rgb(var(--violet-4) / <alpha-value>)',
+      5: 'rgb(var(--violet-5) / <alpha-value>)',
+      6: 'rgb(var(--violet-6) / <alpha-value>)',
+      7: 'rgb(var(--violet-7) / <alpha-value>)',
+      8: 'rgb(var(--violet-8) / <alpha-value>)',
+      9: 'rgb(var(--violet-9) / <alpha-value>)',
+      10: 'rgb(var(--violet-10) / <alpha-value>)',
+      11: 'rgb(var(--violet-11) / <alpha-value>)',
+      12: 'rgb(var(--violet-12) / <alpha-value>)',
+    },
+
     black: '#000000',
     brand: '#2781F6',
     background: 'rgb(var(--background-color) / <alpha-value>)',