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feat: Sync Popular Articles locale with widget locale (#11754)

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# Pull Request Template

## Description

This PR includes the following improvements:
* **Popular Articles Locale Selection based on Widget Locale**
  * Implements priority-based locale matching:
    * Exact locale match (e.g., "fr" === "fr")
    * Base language match (e.g., "fr" when selected is "fr_CA")
    * Variant match (e.g., "fr_BE" when selected is "fr")
* Removes default locale fallback - if no locale match is found, popular
articles section is hidden.
    
* Fixed **API** filter issue where the locale parameter was previously
ignored

* Hides Popular Articles section completely when no locale match is
found and Only shows relevant articles in the user's language


* **RTL Direction Handling Improvements**
* Now directly reads the `lang` attribute from HTML element `<html
lang="en">` instead of relying on `.locale-switcher` and sets direction
attribute based on language.

* Adds `data-dir-applied` attribute to prevent overlapping direction
settings between global helpers and components (eg case: Insert article
in editor dashboard)

* Update `IframeLoader.vue` to Composition API and improve the **dir**
logic

Fixes 
1.
[CW-4505](https://linear.app/chatwoot/issue/CW-4505/popular-articles-not-displayed-based-on-user-locale-in-live-chat),
https://github.com/chatwoot/chatwoot/issues/11745
2. RTL direction is not working in widget article view after merging
this PR https://github.com/chatwoot/chatwoot/pull/11692

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)

## How Has This Been Tested?

### Loom video

**Popular Articles**

https://www.loom.com/share/7cecbaaa77eb48e19263398b6ba8ddef?sid=a2452b8e-7d7e-46a3-b5c8-aed5ab5bc801

**RTL improvements**

https://www.loom.com/share/3ccad77174a0412097e802641df5f3e0?sid=e10ac57f-5c49-4084-84d3-5ad58aee54fa

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
This commit is contained in:
Sivin Varghese
2025-06-24 19:52:44 +05:30
committed by GitHub
parent 92c51a10de
commit cc8866a84e
10 changed files with 148 additions and 82 deletions
Download Patch File Download Diff File Expand all files Collapse all files

5
app/javascript/dashboard/routes/dashboard/helpcenter/components/ArticleSearch/ArticleView.vue
View File

@@ -1,6 +1,7 @@
<script setup>
import IframeLoader from 'shared/components/IframeLoader.vue';
import Button from 'dashboard/components-next/button/Button.vue';
import { useMapGetter } from 'dashboard/composables/store';
defineProps({
url: {
@@ -11,6 +12,8 @@ defineProps({
const emit = defineEmits(['back', 'insert']);
const isRTL = useMapGetter('accounts/isRTL');
const onBack = e => {
e.stopPropagation();
emit('back');
@@ -35,7 +38,7 @@ const onInsert = e => {
</div>
<div class="-ml-4 h-full overflow-y-auto">
<div class="w-full h-full min-h-0">
<IframeLoader :url="url" />
<IframeLoader :url="url" :is-rtl="isRTL" is-dir-applied />
</div>
</div>