diff --git a/app/controllers/api/v1/widget/events_controller.rb b/app/controllers/api/v1/widget/events_controller.rb
index b32b0f78d..ea5326d6f 100644
--- a/app/controllers/api/v1/widget/events_controller.rb
+++ b/app/controllers/api/v1/widget/events_controller.rb
@@ -2,12 +2,19 @@ class Api::V1::Widget::EventsController < Api::V1::Widget::BaseController
   include Events::Types
 
   def create
-    Rails.configuration.dispatcher.dispatch(permitted_params[:name], Time.zone.now, contact_inbox: @contact_inbox)
+    Rails.configuration.dispatcher.dispatch(permitted_params[:name], Time.zone.now, contact_inbox: @contact_inbox, event_info: event_info)
     head :no_content
   end
 
   private
 
+  def event_info
+    {
+      widget_language: params[:locale],
+      browser_language: browser.accept_language.first&.code
+    }
+  end
+
   def permitted_params
     params.permit(:name, :website_token)
   end
diff --git a/app/javascript/widget/api/endPoints.js b/app/javascript/widget/api/endPoints.js
index ef51af907..64432402e 100755
--- a/app/javascript/widget/api/endPoints.js
+++ b/app/javascript/widget/api/endPoints.js
@@ -1,15 +1,8 @@
-import Vue from 'vue';
+import { buildSearchParamsWithLocale } from '../helpers/urlParamsHelper';
 
 const sendMessage = content => {
-  const locale = Vue.config.lang;
   const refererURL = window.refererURL || '';
-  let search = window.location.search;
-  if (search) {
-    search = `${search}&locale=${locale}`;
-  } else {
-    search = `?locale=${locale}`;
-  }
-
+  const search = buildSearchParamsWithLocale(window.location.search);
   return {
     url: `/api/v1/widget/messages${search}`,
     params: {
diff --git a/app/javascript/widget/api/events.js b/app/javascript/widget/api/events.js
index 61c0c0db2..0c8fcfb23 100644
--- a/app/javascript/widget/api/events.js
+++ b/app/javascript/widget/api/events.js
@@ -1,7 +1,9 @@
 import { API } from 'widget/helpers/axios';
+import { buildSearchParamsWithLocale } from '../helpers/urlParamsHelper';
 
 export default {
   create(name) {
-    return API.post(`/api/v1/widget/events${window.location.search}`, { name });
+    const search = buildSearchParamsWithLocale(window.location.search);
+    return API.post(`/api/v1/widget/events${search}`, { name });
   },
 };
diff --git a/app/javascript/widget/helpers/specs/urlParamsHelper.spec.js b/app/javascript/widget/helpers/specs/urlParamsHelper.spec.js
new file mode 100644
index 000000000..422a45f88
--- /dev/null
+++ b/app/javascript/widget/helpers/specs/urlParamsHelper.spec.js
@@ -0,0 +1,16 @@
+import { buildSearchParamsWithLocale } from '../urlParamsHelper';
+
+jest.mock('vue', () => ({
+  config: {
+    lang: 'el',
+  },
+}));
+
+describe('#buildSearchParamsWithLocale', () => {
+  it('returns correct search params', () => {
+    expect(buildSearchParamsWithLocale('?test=1234')).toEqual(
+      '?test=1234&locale=el'
+    );
+    expect(buildSearchParamsWithLocale('')).toEqual('?locale=el');
+  });
+});
diff --git a/app/javascript/widget/helpers/urlParamsHelper.js b/app/javascript/widget/helpers/urlParamsHelper.js
new file mode 100644
index 000000000..271c5eb94
--- /dev/null
+++ b/app/javascript/widget/helpers/urlParamsHelper.js
@@ -0,0 +1,10 @@
+import Vue from 'vue';
+export const buildSearchParamsWithLocale = search => {
+  const locale = Vue.config.lang;
+  if (search) {
+    search = `${search}&locale=${locale}`;
+  } else {
+    search = `?locale=${locale}`;
+  }
+  return search;
+};
diff --git a/app/listeners/agent_bot_listener.rb b/app/listeners/agent_bot_listener.rb
index 4c7b4a610..b4b9cc8a3 100644
--- a/app/listeners/agent_bot_listener.rb
+++ b/app/listeners/agent_bot_listener.rb
@@ -56,6 +56,7 @@ class AgentBotListener < BaseListener
     agent_bot = inbox.agent_bot_inbox.agent_bot
 
     payload = contact_inbox.webhook_data.merge(event: __method__.to_s)
+    payload[:event_info] = event.data[:event_info]
     AgentBotJob.perform_later(agent_bot.outgoing_url, payload)
   end
 end
diff --git a/app/listeners/webhook_listener.rb b/app/listeners/webhook_listener.rb
index 1244df148..14ad91709 100644
--- a/app/listeners/webhook_listener.rb
+++ b/app/listeners/webhook_listener.rb
@@ -38,6 +38,7 @@ class WebhookListener < BaseListener
     inbox = contact_inbox.inbox
 
     payload = contact_inbox.webhook_data.merge(event: __method__.to_s)
+    payload[:event_info] = event.data[:event_info]
     deliver_webhook_payloads(payload, inbox)
   end
 
diff --git a/app/models/conversation.rb b/app/models/conversation.rb
index 98c3ebcc6..4798d36b3 100644
--- a/app/models/conversation.rb
+++ b/app/models/conversation.rb
@@ -107,10 +107,7 @@ class Conversation < ApplicationRecord
   end
 
   def webhook_data
-    {
-      display_id: display_id,
-      additional_attributes: additional_attributes
-    }
+    Conversations::EventDataPresenter.new(self).push_data
   end
 
   def notifiable_assignee_change?
diff --git a/db/schema.rb b/db/schema.rb
index 5771ffe28..000d1e4b7 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -13,6 +13,7 @@
 ActiveRecord::Schema.define(version: 2020_06_10_143132) do
 
   # These are extensions that must be enabled in order to support this database
+  enable_extension "pg_stat_statements"
   enable_extension "pgcrypto"
   enable_extension "plpgsql"
 
@@ -205,8 +206,8 @@ ActiveRecord::Schema.define(version: 2020_06_10_143132) do
     t.boolean "locked", default: false
     t.jsonb "additional_attributes"
     t.bigint "contact_inbox_id"
-    t.string "identifier"
     t.uuid "uuid", default: -> { "gen_random_uuid()" }, null: false
+    t.string "identifier"
     t.index ["account_id", "display_id"], name: "index_conversations_on_account_id_and_display_id", unique: true
     t.index ["account_id"], name: "index_conversations_on_account_id"
     t.index ["contact_inbox_id"], name: "index_conversations_on_contact_inbox_id"
@@ -228,17 +229,6 @@ ActiveRecord::Schema.define(version: 2020_06_10_143132) do
     t.index ["user_id"], name: "index_events_on_user_id"
   end
 
-  create_table "hooks_inbox_apps", force: :cascade do |t|
-    t.integer "inbox_id"
-    t.integer "agent_id"
-    t.integer "account_id"
-    t.string "app_slug"
-    t.string "status"
-    t.text "settings"
-    t.datetime "created_at", precision: 6, null: false
-    t.datetime "updated_at", precision: 6, null: false
-  end
-
   create_table "inbox_members", id: :serial, force: :cascade do |t|
     t.integer "user_id", null: false
     t.integer "inbox_id", null: false
@@ -381,11 +371,9 @@ ActiveRecord::Schema.define(version: 2020_06_10_143132) do
     t.index ["taggable_id", "taggable_type", "context"], name: "index_taggings_on_taggable_id_and_taggable_type_and_context"
     t.index ["taggable_id", "taggable_type", "tagger_id", "context"], name: "taggings_idy"
     t.index ["taggable_id"], name: "index_taggings_on_taggable_id"
-    t.index ["taggable_type", "taggable_id"], name: "index_taggings_on_taggable_type_and_taggable_id"
     t.index ["taggable_type"], name: "index_taggings_on_taggable_type"
     t.index ["tagger_id", "tagger_type"], name: "index_taggings_on_tagger_id_and_tagger_type"
     t.index ["tagger_id"], name: "index_taggings_on_tagger_id"
-    t.index ["tagger_type", "tagger_id"], name: "index_taggings_on_tagger_type_and_tagger_id"
   end
 
   create_table "tags", id: :serial, force: :cascade do |t|
diff --git a/spec/controllers/api/v1/widget/events_controller_spec.rb b/spec/controllers/api/v1/widget/events_controller_spec.rb
index e99686830..a1b8e4af9 100644
--- a/spec/controllers/api/v1/widget/events_controller_spec.rb
+++ b/spec/controllers/api/v1/widget/events_controller_spec.rb
@@ -30,7 +30,9 @@ RSpec.describe '/api/v1/widget/events', type: :request do
              as: :json
 
         expect(response).to have_http_status(:success)
-        expect(Rails.configuration.dispatcher).to have_received(:dispatch).with(params[:name], anything, contact_inbox: contact_inbox)
+        expect(Rails.configuration.dispatcher).to have_received(:dispatch)
+          .with(params[:name], anything, contact_inbox: contact_inbox,
+                                         event_info: { browser_language: nil, widget_language: nil })
       end
     end
   end