diff --git a/app/javascript/widget/components/ChatFooter.vue b/app/javascript/widget/components/ChatFooter.vue
index 841b37216..2bc6ba7ec 100755
--- a/app/javascript/widget/components/ChatFooter.vue
+++ b/app/javascript/widget/components/ChatFooter.vue
@@ -55,15 +55,8 @@ export default {
     emitter.on(BUS_EVENTS.TOGGLE_REPLY_TO_MESSAGE, this.toggleReplyTo);
   },
   methods: {
-    ...mapActions('conversation', [
-      'sendMessage',
-      'sendAttachment',
-      'clearConversations',
-    ]),
-    ...mapActions('conversationAttributes', [
-      'getAttributes',
-      'clearConversationAttributes',
-    ]),
+    ...mapActions('conversation', ['sendMessage', 'sendAttachment']),
+    ...mapActions('conversationAttributes', ['getAttributes']),
     async handleSendMessage(content) {
       await this.sendMessage({
         content,
@@ -84,8 +77,6 @@ export default {
       this.inReplyTo = null;
     },
     startNewConversation() {
-      this.clearConversations();
-      this.clearConversationAttributes();
       this.replaceRoute('prechat-form');
       IFrameHelper.sendMessage({
         event: 'onEvent',
diff --git a/app/javascript/widget/views/PreChatForm.vue b/app/javascript/widget/views/PreChatForm.vue
index 8eac55808..ca25b47e4 100644
--- a/app/javascript/widget/views/PreChatForm.vue
+++ b/app/javascript/widget/views/PreChatForm.vue
@@ -1,4 +1,5 @@
 <script>
+import { mapActions } from 'vuex';
 import PreChatForm from '../components/PreChat/Form.vue';
 import configMixin from '../mixins/configMixin';
 import routerMixin from '../mixins/routerMixin';
@@ -19,6 +20,8 @@ export default {
     emitter.off(ON_CONVERSATION_CREATED, this.handleConversationCreated);
   },
   methods: {
+    ...mapActions('conversation', ['clearConversations']),
+    ...mapActions('conversationAttributes', ['clearConversationAttributes']),
     handleConversationCreated() {
       // Redirect to messages page after conversation is created
       this.replaceRoute('messages');
@@ -48,6 +51,8 @@ export default {
           },
         });
       } else {
+        this.clearConversations();
+        this.clearConversationAttributes();
         this.$store.dispatch('conversation/createConversation', {
           fullName: fullName,
           emailAddress: emailAddress,