Commit Graph

249 Commits

Author SHA1 Message Date
Tejaswini Chile
d1ac33e98c feat: Phone number based automation conditions (#6783) 2023-04-02 10:54:51 +05:30
Tejaswini Chile
21da03fe5b Fix: Consider bot message on slack integration (#6793) 2023-03-31 18:56:51 +05:30
Tejaswini Chile
7bd830ebfe fix: Email based automation conditions filter (#6786) 2023-03-30 22:34:18 +05:30
Tejaswini Chile
d8604107aa fix: Add link to conversation in slack message (#6768) 2023-03-30 13:03:19 +05:30
Tejaswini Chile
fdb067a352 fix: mentions are not rendered properly in slack (#6762) 2023-03-28 13:40:16 +05:30
Shivam Mishra
00ee0478eb feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710)
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Sojan Jose
de8c26dce8 chore: Additional indexes and fixes (#6675)
- Fix breakage related to the look-up job in Heroku deploys 
- Add additional db indexes for performance optimisations
2023-03-15 19:52:02 +05:30
Pranav Raj S
eb7070d946 feat(poc): Disable widget based on country (#6658) 2023-03-14 09:09:57 -07:00
Sojan Jose
abe57873db chore: Disable throwing Webhook exceptions to Sentry (#6663)
- There is little value in throwing the third-party webhook-related exceptions to sentry. Let's rather write it to logs instead.
2023-03-14 17:40:40 +05:30
Tejaswini Chile
c9b63ae8eb fix: hook exception for empty hook (#6646) 2023-03-10 16:40:15 +05:30
Tejaswini Chile
f2684545d9 fix: Handle dialogflow hook without setting and credentials (#6638) 2023-03-09 20:11:08 +05:30
Tejaswini Chile
60fee519bd Exception tracker with account (#6603) 2023-03-03 12:14:44 +05:30
Tejaswini Chile
a4fc0eef4b fix: Exception tracking for dialogflow bot service (#6593) 2023-03-02 21:33:07 +05:30
Tejaswini Chile
b76fda53a2 fix: Email subject automation issue (#6533) 2023-02-27 18:33:11 +05:30
Shivam Mishra
06ffaa90fc fix: bots included in time to response metrics (#6409)
* feat: ignore bots in avg_first_response_time

* feat: ignore bots in avg_first_response count

* feat: add bot handoff event

* feat: add handoff event listener and reporting event

* fix: ignore agent bot in first response

* refactor: calculate first_response with last handoff

* refactor: method defn order

* test: new reporting events

* feat: Revert "feat: ignore bots in avg_first_response count"

This reverts commit de1977c219a2e7a9180dd02272244fe3b3f7ce89.

* feat: Revert "feat: ignore bots in avg_first_response_time"

This reverts commit bb9171945d5e3b2f6015f4f96dd1b76b3efb6987.

* fix: business hour calculation for first_reply

* fix: event_start_time for first_response

* feat: add migration to recompute first_responses

* refactor: separate mute helpers for conversation

* refactor: rename migration

* refactor: migration script

* fix: migration typo

* fix: typo in query

* feat: update schema.rb

* Revert "feat: update schema.rb"

This reverts commit 353ef355f2d956dd219907bb66982dc90ca5d896.

* feat: update schema

* refactor: update events as a batch job

* fix: ignore the event if value is negative

* feat: don't create a new hand-off if it's already present

* refactor: break the action into smaller chunks

* refactor: update reporting listener spec

Handle the case to ensure extra bot handoffs are not created for a give conversation

* fix: import error

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
2023-02-25 09:48:48 +05:30
Pranav Raj S
80784e3cab feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
Sojan Jose
5cbfcfbfa0 chore: Limit conversation resolution Job (#6433)
We will be adding a limit to the resolution job so that it is performed at a spaced interval. This will ensure there won't be a sudden spike in resource usage

fixes: chatwoot/product#707
2023-02-13 14:00:52 +05:30
Pranav Raj S
d672aa357b chore: Add subject to the slack message (#6404) 2023-02-06 12:42:06 -08:00
Sojan Jose
6b839a0442 feat: Ability for super admin to impersonate a user (#6382) 2023-02-06 11:00:08 -08:00
Sojan Jose
38aee8d9ea chore: Switch to web-push gem (#6390)
- The previous gem, `webpush` was last updated a while ago. Also, with the recent ruby upgrade, we needed a fix for zaru/webpush#106. Hence switching to the `web-push` gem where the issues are fixed.
2023-02-03 18:55:22 +05:30
Tejaswini Chile
00cbdaa8ca Feat: Support for Microsoft Oauth in Email Channel (#6227)
- Adds the backend APIs required for Microsoft Email Channels

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-17 02:39:05 +05:30
Pranav Raj S
cbfbe6dbad feat: Add backend APIs for Dyte integration (#6197)
- The backend changes required for Dyte Integration.
2023-01-09 12:37:18 +05:30
Tejaswini Chile
5541d9e00b Fix: automation email improvement (#6061) 2022-12-19 13:21:33 +05:30
Pranav Raj S
38587b3aa1 fix: Update Slack integration to fix message delivery issues (#6093) 2022-12-17 16:41:11 -08:00
Sojan Jose
e2059cfc5b fix: SocketError: getaddrinfo: for imap channels (#5824)
fixes: #5431
2022-11-08 20:23:46 -08:00
Sojan Jose
8b659de73d chore: Use connection_pool for redis (#5790)
fixes: #3199
2022-11-02 17:31:20 -07:00
Sojan Jose
6cfd594d85 fix: flaky test whatsapp_cloud_service_spec.rb:17 (#5786)
Fix flaky test: flaky /spec/services/whatsapp/providers/whatsapp_cloud_service_spec.rb:17

example build: https://app.circleci.com/pipelines/github/chatwoot/chatwoot/48955/workflows/a2959d25-19ea-4812-ba15-5aac69c43265/jobs/49523

Cause: factory bot can create phone numbers of length 15 digits, which is valid e164, while our regex only handled up to 14 digits
2022-11-01 19:51:42 -07:00
Nusret Ozates
10d86fbb35 chore: Ability to Remove password info from sentinel config (#4550)
Introduce the REDIS_SENTINEL_PASSWORD environment variable to customize the behaviour of sentinel passwords. 

Co-authored-by: EXT02D22861 <nusret.ozates@consultant.turkcell.com.tr>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-10-19 17:25:16 -07:00
Pranav Raj S
38776906ab chore: Generate webhook-verify-token automatically (#5593)
- Autogenerate webhook verification token in the WhatsAppCloud channel.

Co-authored-by: Sojan <sojan@pepalo.com>
2022-10-11 17:32:31 -07:00
OMAR.A
1819041f5a fix: "wa_source_id" function return value (#5451)
- Fix contact inbox builder returning invalid WhatsApp source id
- Add specs to cover source id validations

Co-authored-by: Sojan Jose <sojan@pepalo.com>
2022-09-29 10:34:55 -07:00
Jordan Brough
59b31615ed chore: Use "create!" and "save!" bang methods when not checking the result (#5358)
* Use "create!" when not checking for errors on the result
* Use "save!" when not checking the result
2022-09-13 17:40:06 +05:30
Sojan Jose
7f3f6f7129 fix: Account seeder error on staging (#5371)
- Fix for Account seeding error on staging environments
2022-09-01 21:23:57 +05:30
Sojan Jose
c8d01a84ce feat: Ability to seed Demo Accounts (#5352)
Introduces the ability to seed sample data into accounts in development and staging.

fixes: #3429
2022-09-01 00:31:43 +05:30
Tejaswini Chile
747ce9c80f fix: Update automation to use case-insensitive filter (#5302) 2022-08-22 10:16:50 +05:30
Sojan Jose
2ecb2ca0f0 feat: Enable Capacity Config UI (#5164)
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
2022-08-16 16:58:23 +05:30
Sojan Jose
8e75b3fc2a chore: Remove stale contact presence records (#5205)
fixes: chatwoot/product#493
2022-08-05 12:51:39 +02:00
Sojan Jose
8db5a528ef chore: Roundrobin should consider auto-offline false config (#5160)
Previously round-robin conversation assignment logic wasn't considering the case where the Agent who had auto-offline config set as false.

fixes: #4780
2022-08-01 15:32:34 +02:00
Yemin Sajid
7f48cffeb3 feat: Support case insensitive tags for Slack note prefix (#5123)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-07-28 09:57:39 +05:30
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Pranav Raj S
b7606e4dd2 feat: Add native support for CSML in agent_bot API (#4913) 2022-06-23 19:17:46 +05:30
Pranav Raj S
6b9f4d08ca fix: Disable marking IMAP connection as invalid for Standard Errors (#4764) 2022-06-02 11:38:58 +05:30
Sojan Jose
5c161e0fef chore: Split Inbox Settings Page Component (#4664)
Clean up the Inbox settings page component as the logic was growing complex.

- Moved subpages like collaborators and configuration to new components
- Moved Assignment settings to the collaborators tab
- Introduced a new inbox seeder to quickly preview setting pages of all inbox types when in development
2022-05-11 13:33:24 +05:30
Tejaswini Chile
f64cf85ab2 Fix: sentry issue for slack incoming files check (#4656)
Interpreter error for nil. any? added nil. present?

Fixes: https://sentry.io/share/issue/48c10d26490f4bdaab78c82244fcea98/
2022-05-09 23:54:45 +05:30
Tejaswini Chile
0eeab8c56c Fix: slack repeated callback event message for attached files (#4610) 2022-05-09 19:18:30 +05:30
Sojan Jose
04dfb034cc chore: Upgrade Exception tracking (#4638)
- Upgrade Sentry Libraries
- Enable provision for account and user info in error tracking
- Add ChatwootExceptionTracker

fixes: #4375
2022-05-09 14:23:19 +05:30
Sojan Jose
8d2b719dc1 chore: Sentry issues (#4623)
Fixes various issues reported on sentry

- Twilio channel creation validation errors
- Room Channel error with nil class
- Webhook Uri exception
2022-05-06 14:50:55 +05:30
Sojan Jose
c9a8796a36 chore: Sentry Issue fixes (#4618)
Address the following sentry issues

fixes: #4616, #4617
2022-05-05 00:31:11 +05:30
Tejaswini Chile
cb38ec3267 chore: Allow Facebook channel to receive standby messages (#4511) 2022-04-28 01:14:03 +05:30
Sojan Jose
2c73df4292 Chore: Provide fixed attachment URLs for Channels (#4507)
Prior to this change, The attachment URL sent from Chatwoot to 3rd party integrations like Whatsapp and Facebook
involved a 301 redirect before the original content is served. This causes intermittent breakages for the sent attachments.

fixes: #3632
ref: https://blog.saeloun.com/2021/09/14/rails-7-adds-expiring-urls-to-active-storage.html
2022-04-20 22:42:13 +05:30
Vishnu Narayanan
80e5d6d7a0 feat: add chatwoot_edition variable for CE docker images (#4462)
* chore: add chatwoot_edition variable for CE docker images

* fix cw_edition variable

* chore: update comment

* feat: include cw_edition data in payload to hub

* refactor cw_edition to edition
2022-04-14 17:15:57 +05:30