39 Commits

Author SHA1 Message Date
Pranav
f42fddd38e feat: Add stores for copilotMessages and copilotThreads (#11603)
- Set up stores for copilotThreads and copilotMessages.
- Add support for upsert messages to the copilotMessages store on
receiving ActionCable events.
- Implement support for the upsert option.
2025-05-27 18:36:32 -06:00
Sivin Varghese
e92f72b318 chore: Prevent online presence during impersonation (#11538) 2025-05-23 09:53:40 +05:30
Pranav
7469cde0b9 fix: Remove Report API calls from being called on every event (#10691)
Previously, the Reports API fetched data based on event triggers. For
example, when an event occurred on an account, the system would
automatically retrieve and display updated information. However, this
approach was designed under the assumption that reports would be
accessed by a small number of users and on an infrequent basis (e.g.,
once daily or weekly).

In scenarios where large customers have multiple team members actively
monitoring reports, this event-driven approach led to an excessive
number of requests, significantly straining the system.

This PR introduces a interval-based fetching of reports instead of the
event-driven model.
2025-01-15 11:23:00 -08:00
Shivam Mishra
42f6621afb feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Sivin Varghese
af90f21cfd feat: Reconnect logic (#9453)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-06-03 15:54:19 +05:30
Fayaz Ahmed
b474929f5e chore: Replace eventBus with mitt.js [CW-3275] (#9539)
# Replace the deprecated `eventBus` with mitt.js

## Description

Since eventBus and it's respective methods are deprecated and removed
from all future releases of vue, this was blocking us from migrating.
This PR replaces eventBus with
[mitt](https://github.com/developit/mitt). I have created a wrapper
mitt.js to simulate the same old event names so it's backwards
compatible, without making a lot of changes.


Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

1. Made sure all the places we're listening to bus events are working as
expected.
2. Respective specsf or the events from mitt.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2024-05-31 15:50:36 +05:30
Muhsin Keloth
1b21e0d429 feat: Add notification.updated event (#8871) 2024-02-07 18:15:51 +05:30
Muhsin Keloth
bf49a17efa feat: Handle notification.deleted action cable event (#8501) 2023-12-06 16:49:00 +05:30
Shivam Mishra
a88d155dd7 feat: update tool-chain to latest (#7975)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-09-27 14:02:34 +05:30
Muhsin Keloth
59433d9d3c feat: Adds the ability to sort conversations (#6853)
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-05-05 17:08:32 -07:00
Muhsin Keloth
815322b27a feat: Refetch the active conversation messages on action cable reconnect (#6790) 2023-04-24 10:17:12 +05:30
Shivam Mishra
00ee0478eb feat: IndexedDB based caching for labels, inboxes and teams [CW-50] (#6710)
* feat: allow caching of labels in the account scope

* feat: send cache keys in account json response

* feat: kickstart web worker

* feat: setup basic architecture for workers

* feat: install idb

* feat: add datamanger

* fix: typos

* refactor: rename method

* feat: make init db a manual step

* refactor: separate accountIdFromRoute

* feat: cache enabled API client

* feat: enable caching for inboxes and labels

* feat: enable cache for team

* feat: manage exceptions for team

* feat: add team to data manager

* feat: add a generic listener

* refactor: send only cache keys

* refactor: separate validate method

* feat: add listeners

* feat: add event for revalidate

* feat: add cache keys endpoint

* refactor: fetch cache keys instead of full account data

* fix: key pattern

* feat: don't fetch account for cache_keys

* fix: cache key base class

* refactor: cache keys helper

* feat: add helper

* fix: cache-key update logic

* feat: delete indexeddb on logout

* feat: remove worker.js

* refactor: move data-manager

* refactor: name of file

* feat: add test for DataManager

* refactor: add fake idb to jest setup

* test: cache keys helper

* test: cache keys helper

* test: cache_keys in accounts controller

* refactor: remove cache_keys context

* feat: add policy for cache-keys
2023-03-27 12:16:25 +05:30
Pranav Raj S
6ffb7fe34e chore: Refactor audio notification helper (#6148) 2022-12-30 13:54:37 -08:00
Muhsin Keloth
92724576af fix: Update conversation read status indicator logic (#5777) 2022-10-31 09:35:48 -07:00
DanielGannage
a3277b45af feat: Update conversation attributes in realtime when they changed (#5542)
Co-authored-by: daniel gannage <daniel@pxdel.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
2022-10-19 17:26:10 -07:00
Aswin Dev P.S
676796ddc7 feat: Add reports about live agent load (#4537)
* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Fayaz Ahmed
2b2252b66e feat: Add a read indicator for web-widget channel (#4224)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-20 16:03:12 +05:30
Pranav Raj S
0319b78eac fix: Allow users to login even if they have access to more than 15 accounts (#4475) 2022-04-14 20:54:26 +05:30
Muhsin Keloth
ccf52a620b feat: Update notifications and unread count in real time (#4261) 2022-03-28 20:01:23 +05:30
Pranav Raj S
2be71e73dc feat: Add a view for mentions (#3505)
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
2021-12-09 11:20:14 +05:30
Muhsin Keloth
a2764e5c1d chore: Update deleteCustomAttribute method in SDK (#3334) 2021-11-15 14:56:35 +05:30
Sojan Jose
cebd34053b chore: Use availability in dashboard presence toggle (#3212) 2021-10-15 00:30:48 +05:30
Aswin Dev P.S
4f51a46c2b feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Pranav Raj S
25ba852b68 chore: Adjust Chatwoot Config to deploy frontend as a separate app (#2347) 2021-05-28 19:21:16 +05:30
Sojan Jose
4b49d21543 chore: Add event for conversations transferred to Bot (#2167)
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
2021-04-28 20:53:23 +05:30
Nithin David Thomas
43b5a435ec Fix: Add check for id on update conversation (#1966) 2021-03-22 20:24:51 +05:30
Nithin David Thomas
6afa1fb556 Fix: Error when assigns a conversation to user (#1926) 2021-03-19 12:55:05 +05:30
Nithin David Thomas
9e8a943ec7 feat: Add audio alert for incoming messages on dashboard (#1738)
Fixes: #1345
2021-03-04 19:24:03 +05:30
Sojan Jose
4216d63311 feat: Ability to reply to specific tweets (#1117)
Ability to choose a specific tweet to reply to

Fixes #982
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-08-11 09:57:42 +05:30
Sojan Jose
43147b3163 Chore: Fix presence for current user (#1001)
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-04 20:03:16 +05:30
Sojan Jose
c98907db49 Feature: Availability Statuses (#874)
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-07-04 11:42:47 +05:30
Pranav Raj S
40481f6462 Bugfix: Update conversation counters in realtime (#944)
* Bug: Update conversation counters in realtime
2020-06-09 16:26:33 +05:30
Pranav Raj S
f78df91dd2 Chore: Contact Sidebar, conversation cleanup (#908)
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Sojan Jose
b7a583b2c4 Feature: Ability to switch between multiple accounts (#881)
* Feature: Ability to switch between multiple accounts

* Fix rubocop

* Fix assigned inboxes

* fix auth json

* Add account switcher in UI

* fix ordering on administrate

* Add switch accounts to sidebar

* add account id

* Fix schema.rb timestamp

* Revert "add account id"

This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.

* Add a check for account

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-26 22:38:48 +05:30
Nithin David Thomas
5bc8219db5 Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sojan Jose
c0ce70e87b Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30
Sony Mathew
818c769bb7 Chore: Message to support multiple attachments (#730)
* Changes for the message to have multiple attachments
* changed the message association to attachments from has_one to has_many
* changed all the references of this association in building and fetching to reflect this change

* Added number of attachments validation to the message model

* Modified the backend responses and endpoints to reflect multiple attachment support (#737)

* Changing the frontend components for multiple attachments
* changed the request structure to reflect the multiple attachment structures
* changed the message bubbles to support multiple attachments
* bugfix: agent side attachment was not showing because of a missing await
* broken message was shown because of the store filtering
* Added documentation for ImageMagick

* spec fixes

* refactored code to reflect more apt namings

* Added updated message listener for the dashboard (#727)
* Added the publishing for message updated event
* Implemented the listener for dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-17 21:15:20 +05:30
Pranav Raj S
16fe912fbd [Feature] Website live chat (#187)
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2019-10-29 12:50:54 +05:30
Pranav Raj S
f4358d9993 Replace pusher with action cable (#178)
closes #43
2019-10-25 01:37:01 +05:30