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62 Commits

Author SHA1 Message Date
Sojan Jose
273c277d47 feat: Add conversation delete feature (#11677) 
<img width="1240" alt="Screenshot 2025-06-05 at 12 39 04 AM"
src="https://github.com/user-attachments/assets/0071cd23-38c3-4638-946e-f1fbd11ec845"
/>


## Changes

Give the admins an option to delete conversation via the context menu

- enable conversation deletion in routes and controller
- expose delete API on conversations
- add delete option in conversation context menu and integrate with card
and list
- implement store action and mutation for delete
- update i18n with new strings

fixes: https://github.com/chatwoot/chatwoot/issues/947

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
 2025-06-05 15:53:17 -05:00
Vishnu Narayanan
616bbced9c feat: allow copilot use without connecting an inbox (#10992) 
This PR allows Copilot to be used without connecting the Captain assistant to an inbox. Currently, if Captain is enabled on an account, it takes over conversations and responds directly to users. This PR enables the use of Captain as a Copilot without allowing it to respond to users. Additionally, it allows using a different assistant for Copilot instead of the default Captain assistant.

The selection logic for the Copilot assistant follows this order of preference:

- If the user has selected a specific assistant, it takes first preference for Copilot.
- If the above is not available, the assistant connected to the inbox takes preference.
- If neither of the above is available, the first assistant in the account takes preference.
 2025-02-28 15:20:39 -08:00
Shivam Mishra
1ccfb4e3db fix: sentry issues (#10695) 
1. Ensure audio player ref is accessible before triggering calls
([Sentry](https://chatwoot-p3.sentry.io/issues/6221981610))
2. Use correct default for attachments, this was incorrectly set to
`null` in a previous PR
([Sentry](https://chatwoot-p3.sentry.io/issues/5966738120))
3. Fix `lastNonActivityMessage` is not present
([Sentry](https://chatwoot-p3.sentry.io/issues/6116038455))
4. Fix `Alt+J` & `Alt+K` shortcuts not working
([Sentry](https://chatwoot-p3.sentry.io/issues/6075125384))

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2025-01-16 15:49:48 +05:30
Shivam Mishra
42f6621afb feat: Vite + vue 3 💚 (#10047) 
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-10-02 00:36:30 -07:00
Shivam Mishra
e393bcf125 fix: Update the logic to handle attachments in a conversation (#9784) 
When the chat is viewed, a function `fetchAllAttachments` is run to get all attachments for a particular conversation. This function, before updating the record creates the `attachments` property on the `chat` object in the store.
If in any case this function fails, the `attachments` property is not created, and when the code reaches the `dashboard/store/modules/conversations/index.js` the error occurs

This PR fixes it by ensuring that `SET_ALL_ATTACHMENTS` is always run. And it handles the default case as well


---

Sentry Issue:
[CHATWOOT-FRONTEND-APP-5Y](https://chatwoot-p3.sentry.io/issues/5459056982/)

```
TypeError: Cannot read properties of undefined (reading 'some')
  at forEach(./app/javascript/dashboard/store/modules/conversations/index.js:160:31)
  at Array.forEach(<anonymous>)
  at mutations(./app/javascript/dashboard/store/modules/conversations/index.js:159:27)
  at handler(./node_modules/vuex/dist/vuex.js:771:7)
  at forEach(./node_modules/vuex/dist/vuex.js:470:9)
  at Array.forEach(<anonymous>)
  at fn(./node_modules/vuex/dist/vuex.js:469:13)
  at Store.prototype._withCommit(./node_modules/vuex/dist/vuex.js:574:5)
  at Store.prototype.commit(./node_modules/vuex/dist/vuex.js:468:10)
  at this.commit(./node_modules/vuex/dist/vuex.js:420:21)
  at call(./app/javascript/dashboard/store/modules/conversations/actions.js:273:7)
  at tryCatch(./node_modules/videojs-record/dist/videojs.record.js:2868:27)
  at _invoke(./node_modules/videojs-record/dist/videojs.record.js:3088:32)
  at prototype[method](./node_modules/videojs-record/dist/videojs.record.js:2921:31)
  at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
  at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
  at nrWrapper(/app/accounts/81898/conversations/95:6:17817)
```

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-08-06 18:13:41 -07:00
Sivin Varghese
e3eca47c31 feat: Split reconnect logic PR (store) (#9520) 
# Pull Request Template

## Description

This PR includes store filter parts split from this [Reconnect
PR](https://github.com/chatwoot/chatwoot/pull/9453)
 2024-05-30 12:29:55 +05:30
Sivin Varghese
0d13c11c44 fix: Right click Snooze is not working (#9498) 2024-05-22 13:03:49 +05:30
Sai Warang
fc6a22b072 fix:Avoid adding all new conversations when on a custom view (#8905) 2024-02-12 07:10:53 -08:00
Sivin Varghese
3adaa2d602 fix: Retry message not working if the conversation has an external issue (#8529) 2023-12-13 15:46:10 +05:30
Sivin Varghese
2daf1ae827 feat: Event to capture the message signature feature (#7760) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-08-21 13:30:21 +07:00
Sivin Varghese
b333d0c986 feat: Attachments view (#7156) 
* feat: Attachments view with key shortcuts and dynamically updates when user delete or sent new attachments

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2023-06-05 19:21:47 +05:30
Muhsin Keloth
59433d9d3c feat: Adds the ability to sort conversations (#6853) 
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-05-05 17:08:32 -07:00
Shivam Mishra
0874aeee2d feat: priority UI (#6966) 2023-04-24 19:00:08 +05:30
Muhsin Keloth
815322b27a feat: Refetch the active conversation messages on action cable reconnect (#6790) 2023-04-24 10:17:12 +05:30
Pranav Raj S
6000028f64 feat: Allow agents/admins to copy the link to a message (#5912) 2023-03-26 22:58:42 -07:00
Pranav Raj S
d666afd757 chore: Refactor messages to support right click context menu (#6748) 2023-03-24 13:49:44 -07:00
Pranav Raj S
80784e3cab feat: Add Google Translate API Integration (#6454) 2023-02-15 20:50:45 -08:00
fgrep
a86c2705e9 Fix: more events tracking for SaaS (#6234) (#6298) 2023-01-19 17:19:27 +05:30
Shivam Mishra
37b9816827 feat: more events tracking for SaaS (#6234) 2023-01-17 21:53:40 -08:00
Pranav Raj S
6200559123 chore: Update analytics events (#6050) 2022-12-08 20:53:13 -08:00
Nithin David Thomas
85b52a1d3f feat: Add a view for unattended conversations (#5890) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-29 08:18:00 -08:00
Sojan Jose
606fc9046a feat: Allow users to mark a conversation as unread (#5924) 
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-24 10:55:45 +03:00
Muhsin Keloth
92724576af fix: Update conversation read status indicator logic (#5777) 2022-10-31 09:35:48 -07:00
Tejaswini Chile
4a299a9441 fix: Add an action cable events for label updates (#5694) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-21 16:12:35 -07:00
Fayaz Ahmed
fc9699d993 feat: Add assign team option to the context menu (#5153) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-08-05 10:57:58 +05:30
Fayaz Ahmed
2b2252b66e feat: Add a read indicator for web-widget channel (#4224) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-20 16:03:12 +05:30
Nithin David Thomas
83655f4ca4 feat: Show errors for message bubbles in dashboard (#3585) 2021-12-21 00:07:33 +05:30
Pranav Raj S
2be71e73dc feat: Add a view for mentions (#3505) 
- Added a new table mentions for saving user mentions
- Added a filter conversation_type in the API
- Added a view to see the mentions
 2021-12-09 11:20:14 +05:30
Fayaz Ahmed
c2333214af feat: Add Advanced Conversation Filters (#3239) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
 2021-11-18 19:15:02 +05:30
Pranav Raj S
b119d9e729 fix: Remove * as import from conversation module (#3366) 
* fix: Remove * as import from conversation module

* Remove * as import from conversation test spec

Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
 2021-11-12 13:41:43 +05:30
Muhsin Keloth
ab77e03c92 feat: Render conversation custom attributes (#3065) 2021-10-30 07:09:46 +05:30
Pranav Raj S
57abdc4d5f feat: Display "Snoozed Until" time on conversation header (#3028) 2021-09-29 19:33:51 +05:30
Sivin Varghese
6f6bb91823 fix: Add meaningful alert error message if file upload fails (#3093) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-09-29 13:00:08 +05:30
Pranav Raj S
d88e3e3596 fix: Resolve conversation with id instead of current conversation (#2731) 2021-08-02 13:11:07 +05:30
Sojan Jose
d955d8e7dc feat: Ability to snooze conversations (#2682) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-07-23 15:24:07 +05:30
Nithin David Thomas
044b6872a4 feat: Add actions and API for deleting message via API (#2519) 2021-06-29 11:19:08 +05:30
Nithin David Thomas
7c9cd8aa1e feat: Add a dropdown to change status to "bot" (#1997) 2021-04-07 11:44:58 +05:30
Nithin David Thomas
c99c63cd79 Feat: Assign conversations to teams. (#1849) 2021-03-15 18:37:03 +05:30
Nithin David Thomas
3d2db95417 feat: Add preview for attachment messages (#1562) 
Add preview for pending messages and attachments

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-01-06 17:56:29 +05:30
Nithin David Thomas
7c62d3629c feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Pranav Raj S
58c0792920 fix: Remove duplicate message in slow networks (#1332) 2020-10-11 20:24:26 +05:30
Dmitriy Shcherbakan
ecebe163e1 feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Sojan Jose
22880df429 Feature: Send chat transcript via email (#1152) 
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
 2020-08-17 11:25:13 +05:30
Pranav Raj S
3b23aa7913 Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
0f2d3418f9 fix: Add a check for 24 hour window before sending a message (#1084) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-07-25 22:54:45 +05:30
Pranav Raj S
c7d962b20f Chore: Remove selectedChat from store (#1087) 
* Chore: Remove selected chat from store
 2020-07-23 23:33:17 +05:30
Pranav Raj S
4612494923 Chore: Fix issues with conversation data models (#1000) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-07-04 19:46:17 +05:30
Pranav Raj S
97ad39713b Feature: Improve label experience (#975) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-06-25 21:04:03 +05:30
Pranav Raj S
5cb88237f5 Chore: Move conversationStats to a seperate module (#962) 
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
 2020-06-14 14:07:52 +05:30
Pranav Raj S
40481f6462 Bugfix: Update conversation counters in realtime (#944) 
* Bug: Update conversation counters in realtime
 2020-06-09 16:26:33 +05:30