57 Commits

Author SHA1 Message Date
Sojan Jose
273c277d47 feat: Add conversation delete feature (#11677)
<img width="1240" alt="Screenshot 2025-06-05 at 12 39 04 AM"
src="https://github.com/user-attachments/assets/0071cd23-38c3-4638-946e-f1fbd11ec845"
/>


## Changes

Give the admins an option to delete conversation via the context menu

- enable conversation deletion in routes and controller
- expose delete API on conversations
- add delete option in conversation context menu and integrate with card
and list
- implement store action and mutation for delete
- update i18n with new strings

fixes: https://github.com/chatwoot/chatwoot/issues/947

---------

Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-06-05 15:53:17 -05:00
Sivin Varghese
6b767dbe94 fix: Duplicate attachments when navigating back to a conversation (#11472)
# Pull Request Template

## Description

Fixes
[CW-4330](https://linear.app/chatwoot/issue/CW-4330/bug-attachments-in-gallery-view-gets-duplicated-when-you-navigate-back)

**Cause**
When navigating back to a previously viewed conversation, attachments
were being duplicated in the Gallery View. This occurred because the
`SET_ALL_ATTACHMENTS` mutation was appending new attachments to existing
ones `(attachments.push(...data))` instead of replacing them. Each time
a user returned to a conversation, the attachment list would grow,
showing duplicate images.

**Solution**
Updated the `SET_ALL_ATTACHMENTS` mutation to replace the entire
attachments array instead of appending to it. This change ensures
attachments are cleared before adding new ones when returning to a
previously viewed conversation, preventing duplicates.

## Type of change

- [x] Bug fix (non-breaking change which fixes an issue)

## How Has This Been Tested?

### Loom video

https://www.loom.com/share/b2472c07e95843f6879724b19ef89311?sid=eed42238-b4bc-4dbe-8ede-a25a13b4610d

## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [ ] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [ ] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
2025-05-14 15:40:11 -07:00
Shivam Mishra
f67b20b203 feat: remove sentry log and allow same timestamp (#11100) 2025-03-18 15:08:28 +05:30
Shivam Mishra
00556bd55a feat: ignore out of sync messages (#11058)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-03-12 14:48:05 +05:30
Vishnu Narayanan
616bbced9c feat: allow copilot use without connecting an inbox (#10992)
This PR allows Copilot to be used without connecting the Captain assistant to an inbox. Currently, if Captain is enabled on an account, it takes over conversations and responds directly to users. This PR enables the use of Captain as a Copilot without allowing it to respond to users. Additionally, it allows using a different assistant for Copilot instead of the default Captain assistant.

The selection logic for the Copilot assistant follows this order of preference:

- If the user has selected a specific assistant, it takes first preference for Copilot.
- If the above is not available, the assistant connected to the inbox takes preference.
- If neither of the above is available, the first assistant in the account takes preference.
2025-02-28 15:20:39 -08:00
Shivam Mishra
42f6621afb feat: Vite + vue 3 💚 (#10047)
Fixes https://github.com/chatwoot/chatwoot/issues/8436
Fixes https://github.com/chatwoot/chatwoot/issues/9767
Fixes https://github.com/chatwoot/chatwoot/issues/10156
Fixes https://github.com/chatwoot/chatwoot/issues/6031
Fixes https://github.com/chatwoot/chatwoot/issues/5696
Fixes https://github.com/chatwoot/chatwoot/issues/9250
Fixes https://github.com/chatwoot/chatwoot/issues/9762

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-10-02 00:36:30 -07:00
Pranav
c344f2b9cf fix: Handle the case where message has no attachments (#9902)
Fix the broken message sending due to the errors in attachment update PR
https://github.com/chatwoot/chatwoot/pull/9784

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2024-08-07 09:57:12 +05:30
Shivam Mishra
e393bcf125 fix: Update the logic to handle attachments in a conversation (#9784)
When the chat is viewed, a function `fetchAllAttachments` is run to get all attachments for a particular conversation. This function, before updating the record creates the `attachments` property on the `chat` object in the store.
If in any case this function fails, the `attachments` property is not created, and when the code reaches the `dashboard/store/modules/conversations/index.js` the error occurs

This PR fixes it by ensuring that `SET_ALL_ATTACHMENTS` is always run. And it handles the default case as well


---

Sentry Issue:
[CHATWOOT-FRONTEND-APP-5Y](https://chatwoot-p3.sentry.io/issues/5459056982/)

```
TypeError: Cannot read properties of undefined (reading 'some')
  at forEach(./app/javascript/dashboard/store/modules/conversations/index.js:160:31)
  at Array.forEach(<anonymous>)
  at mutations(./app/javascript/dashboard/store/modules/conversations/index.js:159:27)
  at handler(./node_modules/vuex/dist/vuex.js:771:7)
  at forEach(./node_modules/vuex/dist/vuex.js:470:9)
  at Array.forEach(<anonymous>)
  at fn(./node_modules/vuex/dist/vuex.js:469:13)
  at Store.prototype._withCommit(./node_modules/vuex/dist/vuex.js:574:5)
  at Store.prototype.commit(./node_modules/vuex/dist/vuex.js:468:10)
  at this.commit(./node_modules/vuex/dist/vuex.js:420:21)
  at call(./app/javascript/dashboard/store/modules/conversations/actions.js:273:7)
  at tryCatch(./node_modules/videojs-record/dist/videojs.record.js:2868:27)
  at _invoke(./node_modules/videojs-record/dist/videojs.record.js:3088:32)
  at prototype[method](./node_modules/videojs-record/dist/videojs.record.js:2921:31)
  at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
  at as(/packs/js/application-cf716bca3c984faeb095.js:4:76)
  at nrWrapper(/app/accounts/81898/conversations/95:6:17817)
```

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
2024-08-06 18:13:41 -07:00
Sivin Varghese
af90f21cfd feat: Reconnect logic (#9453)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
2024-06-03 15:54:19 +05:30
Fayaz Ahmed
b474929f5e chore: Replace eventBus with mitt.js [CW-3275] (#9539)
# Replace the deprecated `eventBus` with mitt.js

## Description

Since eventBus and it's respective methods are deprecated and removed
from all future releases of vue, this was blocking us from migrating.
This PR replaces eventBus with
[mitt](https://github.com/developit/mitt). I have created a wrapper
mitt.js to simulate the same old event names so it's backwards
compatible, without making a lot of changes.


Fixes # (issue)

## Type of change

Please delete options that are not relevant.

- [x] Bug fix (non-breaking change which fixes an issue)
- [ ] New feature (non-breaking change which adds functionality)
- [ ] Breaking change (fix or feature that would cause existing
functionality not to work as expected)
- [ ] This change requires a documentation update

## How Has This Been Tested?

1. Made sure all the places we're listening to bus events are working as
expected.
2. Respective specsf or the events from mitt.


## Checklist:

- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [x] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [x] Any dependent changes have been merged and published in downstream
modules
2024-05-31 15:50:36 +05:30
Sivin Varghese
e3eca47c31 feat: Split reconnect logic PR (store) (#9520)
# Pull Request Template

## Description

This PR includes store filter parts split from this [Reconnect
PR](https://github.com/chatwoot/chatwoot/pull/9453)
2024-05-30 12:29:55 +05:30
Sivin Varghese
0d13c11c44 fix: Right click Snooze is not working (#9498) 2024-05-22 13:03:49 +05:30
Shivam Mishra
7c080fa9fa feat: label suggestion UI (#7480) 2023-07-13 09:16:09 +05:30
Clairton Rodrigo Heinzen
986abde531 fix: Cannot use 'in' operator to search for 'last_activity_at' (#7447) 2023-07-03 14:12:47 -07:00
Pranav Raj S
c8fac08e0b fix: Cannot read properties of undefined (reading 'some') (#7278)
Fixes https://linear.app/chatwoot/issue/CW-2041/typeerror-cannot-read-properties-of-undefined-reading-some
Fixes https://linear.app/chatwoot/issue/CW-2042/typeerror-cannot-read-properties-of-undefined-reading-filter
2023-06-08 20:12:14 -07:00
Sivin Varghese
b333d0c986 feat: Attachments view (#7156)
* feat: Attachments view with key shortcuts and dynamically updates when user delete or sent new attachments

---------

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
2023-06-05 19:21:47 +05:30
Muhsin Keloth
59433d9d3c feat: Adds the ability to sort conversations (#6853)
* Add sort filter

* Change UI

* Change filter

* Complete sort by filters

* Style fixes

* Fix default sort

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/widgets/conversation/ConversationBasicFilter.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/components/ChatList.vue

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Added translation

* Added review fixes

* Add more updates

* Code cleanups

* Update last_activity_at on message received event

* Cleans up the design for chatlist and icons

* Fix sort

* Remove inline styles

* Add tag along with the title

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
2023-05-05 17:08:32 -07:00
Shivam Mishra
0874aeee2d feat: priority UI (#6966) 2023-04-24 19:00:08 +05:30
Muhsin Keloth
815322b27a feat: Refetch the active conversation messages on action cable reconnect (#6790) 2023-04-24 10:17:12 +05:30
Nithin David Thomas
09ce85b30d Chore: moves localstorage helper as a shared utility (#6838)
* Chore: moves localstorage helper as a shared utility and refactors constants

* Refactors constants file

* Fixes merge conflicts

* Delete constants.js

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2023-04-11 15:50:46 +05:30
Sojan Jose
ca1adb9960 feat: conversation participants (#4145)
Fixes #241
Fixes: chatwoot/product#648

Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-02-16 13:35:06 +05:30
Pranav Raj S
69bed3e08d fix: Update unread_messages count in WhatsApp inboxes (#6154)
* fix: Update unread_count from backend instead of computing on the frontend

* Fix spec

* Remove status indicator on private notifications

* CodeClimate fix

* CodeClimate
2022-12-30 13:54:37 -08:00
Sojan Jose
606fc9046a feat: Allow users to mark a conversation as unread (#5924)
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-11-24 10:55:45 +03:00
Muhsin Keloth
92724576af fix: Update conversation read status indicator logic (#5777) 2022-10-31 09:35:48 -07:00
Fayaz Ahmed
fc9699d993 feat: Add assign team option to the context menu (#5153)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-08-05 10:57:58 +05:30
Fayaz Ahmed
2b2252b66e feat: Add a read indicator for web-widget channel (#4224)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-04-20 16:03:12 +05:30
Pranav Raj S
771cb5b9fc fix: Update scroll event name to fix auto-scroll (#4251)
Fixes #3622
2022-03-23 13:27:50 +05:30
Muhsin Keloth
9306b725d8 chore: Fix pre-commit hooks (#3525)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-12-08 17:32:00 -08:00
Fayaz Ahmed
c2333214af feat: Add Advanced Conversation Filters (#3239)
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
2021-11-18 19:15:02 +05:30
Pranav Raj S
e849759e15 feat: Add Command bar for improved productivity (#3352)
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
2021-11-15 17:22:44 +05:30
Muhsin Keloth
ab77e03c92 feat: Render conversation custom attributes (#3065) 2021-10-30 07:09:46 +05:30
Pranav Raj S
57abdc4d5f feat: Display "Snoozed Until" time on conversation header (#3028) 2021-09-29 19:33:51 +05:30
Aswin Dev P.S
4f51a46c2b feat: Ability to delete a contact (#2984)
This change allows the administrator user to delete a contact and its related data like conversations, contact inboxes, and reports.

Fixes #1929
2021-09-23 12:52:49 +05:30
Pranav Raj S
d88e3e3596 fix: Resolve conversation with id instead of current conversation (#2731) 2021-08-02 13:11:07 +05:30
Nithin David Thomas
c99c63cd79 Feat: Assign conversations to teams. (#1849) 2021-03-15 18:37:03 +05:30
Nithin David Thomas
7c62d3629c feat: Add pending message on dashboard (#1547) 2020-12-25 13:15:01 +05:30
Pranav Raj S
58c0792920 fix: Remove duplicate message in slow networks (#1332) 2020-10-11 20:24:26 +05:30
Dmitriy Shcherbakan
ecebe163e1 feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Pranav Raj S
399f9e004a fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Pranav Raj S
3b23aa7913 Bugfix: Use server timestamp to set agent_last_seen_at (#1114) 2020-08-03 13:40:20 +05:30
Pranav Raj S
0f2d3418f9 fix: Add a check for 24 hour window before sending a message (#1084)
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2020-07-25 22:54:45 +05:30
Pranav Raj S
c7d962b20f Chore: Remove selectedChat from store (#1087)
* Chore: Remove selected chat from store
2020-07-23 23:33:17 +05:30
Sojan Jose
a18d54b706 Chore: Cleanup attachment handling for Facebook & Whatsapp (#1051)
* Chore: Enable file upload for facebook messenger
* Chore: Fix attachments
* Chore: Fix Specs
* Fix ReplyBox file attachment logic
* Set default value for message

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-07-17 00:32:32 +05:30
Pranav Raj S
4612494923 Chore: Fix issues with conversation data models (#1000)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-07-04 19:46:17 +05:30
Pranav Raj S
97ad39713b Feature: Improve label experience (#975)
Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-25 21:04:03 +05:30
Pranav Raj S
5cb88237f5 Chore: Move conversationStats to a seperate module (#962)
* Chore: Move conversationStats to a seperate module

* Move toggleTyping to conversationTypingStatus

* Remove unused agentTyping flag

* Fix review comments
2020-06-14 14:07:52 +05:30
Pranav Raj S
f78df91dd2 Chore: Contact Sidebar, conversation cleanup (#908)
- Update sidebar design
- Move every contact data to contacts module
- Revert go to next conversation feature
- Fix issues with new conversation in action cable
- Escape HTML content
- Broadcast event when conversation.contact changes.

Co-authored-by: Sojan <sojan@pepalo.com>
2020-06-02 22:59:02 +05:30
Abdulkadir Poyraz
b1aab228ae Feature: Ability to mute contacts (#891)
fixes: #867
2020-05-26 17:43:59 +05:30
Nithin David Thomas
5bc8219db5 Feature: Typing Indicator on widget and dashboard (#811)
* Adds typing indicator for widget
* typing indicator for agents in dashboard

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-05-04 23:07:56 +05:30
Sojan Jose
c0ce70e87b Chore: Events Cleanup (#739)
* Chore: Events Cleanup

- fix failing tests
- add additional webhook events
- clean up event logic

* Fix conversation status update in action cable

Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
2020-04-18 20:25:58 +05:30