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2ecb2ca0f007ff01fbef3b966c4c9737289f9204
Commit Graph

69 Commits

Author SHA1 Message Date
Sojan Jose
2ecb2ca0f0 feat: Enable Capacity Config UI (#5164) 
- Enables Capacity Config in UI
- Rewrite auto assignment Logic to consider only online agents

fixes: #4990
 2022-08-16 16:58:23 +05:30
Tejaswini Chile
2397326324 fix: Auto populate team after assigned via API (#5250) 2022-08-12 13:40:28 +05:30
Sojan Jose
74fdfffe08 fix: Notification page breakages (#5236) 
- Remove the cascading foreign key indexes
- Add migration to clean up existing objects

fixes: #4285
 2022-08-10 13:46:46 +02:00
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Tejaswini Chile
b86638faac fix: last incoming message sort (#4972) 2022-07-06 00:37:43 +05:30
Tejaswini Chile
ffd102cdfe Feat: custom sort (#4864) 2022-06-22 11:04:42 +05:30
Pranav Raj S
1bb0371c1d feat: Add agent_reply_time_window in API channels (#4857) 2022-06-14 18:05:37 +05:30
Tejaswini Chile
47a6d9681a feat: send instagram message after 24 hours (#4698) 
Added MESSAGE_TAG: HUMAN_AGENT for Instagram messages if the user wants to send it after the standard message window.

Fixes #4689
 2022-05-26 19:05:30 +05:30
Tejaswini Chile
1ccd29140d Feat: send fb message outside of standard messaging window (#4439) 2022-04-19 12:21:20 +05:30
Tejaswini Chile
923b4637db chore: Automation bug fix (#4442) 2022-04-12 20:23:34 +05:30
Muhsin Keloth
24b20c10ce fix: Referer URL validation (#4309) 
Fixes #354
 2022-03-30 14:36:22 +05:30
Tejaswini Chile
bfe6324d9a chore: Webhook event data improvements (#4317) 2022-03-30 11:37:36 +05:30
Tejaswini Chile
60a0709de6 Fix: added validation for custom and additional attribute (#4260) 2022-03-24 15:38:28 +05:30
Jordan Brough
c2647a1f27 chore: Use "destroy!" instead of "destroy" when not checking the return value (#4259) 2022-03-24 13:28:25 +05:30
Sojan Jose
4ca66c1195 fix: Automation loop on conversation_update (#4071) 2022-02-25 18:01:21 +05:30
Muhsin Keloth
903072ef14 chore: Add custom attributes in conversation webhook payload (#3839) 2022-02-03 10:05:56 +05:30
Sojan Jose
577e9905c6 chore: Fix issue with conversation assignment notifications (#3661) 
- fixes issues with conversation assignment notifications not working in certain cases
 2021-12-28 21:53:13 +05:30
Shivam Chahar
a4ee8ee239 Chore: Improve conversation auto resolution (#3405) 
Fixes: #1583
 2021-11-27 09:26:18 +05:30
Sojan
0033a35ab8 Merge branch 'hotfix/1.22.1' into develop 
# Conflicts:
#	db/schema.rb
 2021-11-22 23:35:44 +05:30
Sojan Jose
791d90c6b7 chore: Migrate PubSub Token to contact inbox (#3434) 
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.

Fixes #1682
Fixes #1664

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2021-11-22 23:32:17 +05:30
Shivam Chahar
fec4a29081 Feat: Include previous messages in mention/assign notifications email (#3385) 2021-11-17 18:05:53 +05:30
Muhsin Keloth
cf5f6d5a74 feat: enable Dialogflow integration all inboxes except email (#3285) 
Fixes #2461

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2021-11-12 17:53:03 +05:30
Sojan Jose
d78cb67a2a chore: Fix conversation status in webhooks (#3364) 
- fix the wrong conversation status being sent in webhooks
- additional information in websocket events
- refactor activity messaging code
- move activity message generation to background job to stop the callback loop
 2021-11-12 16:17:59 +05:30
Sojan Jose
a4c87f2052 chore: Handle attachments in Whatsapp Channel (#3299) 
send and receive attachments in 360Dialog WhatsApp channels
 2021-11-11 13:03:48 +05:30
Pranav Raj S
57abdc4d5f feat: Display "Snoozed Until" time on conversation header (#3028) 2021-09-29 19:33:51 +05:30
Sojan Jose
2890339734 chore: Limit objects returned by conversation API (#2721) 2021-07-31 21:19:42 +05:30
Sojan Jose
d955d8e7dc feat: Ability to snooze conversations (#2682) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-07-23 15:24:07 +05:30
Sojan Jose
a7ca55c080 chore: Change the conversation bot status to pending (#2677) 
fixes: #2649
 2021-07-21 22:02:43 +05:30
Muhsin Keloth
ba547b3f60 chore: Delete related notifications if a conversation is deleted (#2592) 2021-07-12 12:28:16 +05:30
Sojan Jose
d5215fea93 feat: APIs for Integration Hooks (#2250) 
- Introduces JSON Schema validations via JSONSchemer
- Add CRUD APIs for integration hooks
 2021-05-17 10:32:59 +05:30
Sojan Jose
b30ecb27a6 feat: Add APIs for Dialogflow integration V1 (#2155) 
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-05-05 21:06:11 +05:30
Sojan Jose
b89cc9cf57 feat: Add APIs for Campaigns (#2175) 2021-04-29 22:23:32 +05:30
Sojan Jose
4b49d21543 chore: Add event for conversations transferred to Bot (#2167) 
* chore:  Event for conversation transferred to Bot

Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Nithin David <webofnithin@gmail.com>
 2021-04-28 20:53:23 +05:30
Sojan Jose
42e83de5b0 feat: Activity messages for team assignments (#1893) 
- assignment messages when the conversation team is changed
- change assignee based on team
- move round-robin and assignee logic to concerns
 2021-03-12 15:13:58 +05:30
Sojan Jose
f46c4b5130 chore: Minor Changes to Bot Message APIs (#1739) 2021-02-08 12:50:11 +05:30
Sojan Jose
a0c33254e7 feat: Team APIs (#1654) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2021-01-17 23:56:56 +05:30
Saurabh Mehta
627d3a575a chore: Automate conversation display_id generation with db triggers (#1412) 
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2021-01-05 20:07:04 +05:30
Akash Srivastava
074084b258 feat: Auto resolve conversations after n days of inactivity (#1308) 
fixes: #418
 2020-11-01 12:53:25 +05:30
Yih Yang
12b7358773 feat: Add messages on mute / unmute actions (#1373) 2020-10-30 22:27:25 +05:30
Sojan Jose
1d9debaee0 feat: IP lookup (#1315) 
- feature to store contact IP for accounts
- IP lookup through geocoder gem
- ability to do IP lookup through external APIs
- add commit hook to prevent push to develop and master
- migrations to fix default values for jsonb columns
 2020-10-28 02:14:36 +05:30
Pranav Raj S
0bea0217b4 chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Dmitriy Shcherbakan
ecebe163e1 feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Pranav Raj S
399f9e004a fix: Use last_activity_at instead of updated_at for sorting (#1281) 
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
 2020-10-05 22:52:43 +05:30
Abhishek
70f08103aa feat: Activity message for label addition & deletion (#1291) 
Fixes: #1022
 2020-10-02 16:33:59 +05:30
Abhishek
5cd08b3f98 chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
31c07771e8 feat: Notification on new messages in conversation (#1204) 
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-09-10 19:19:15 +05:30
Pranav Raj S
2b1d445003 feat: Use display_name instead of name of the agent (#1097) 
* feat: Use display_name instead of name of the agent
 2020-07-27 22:19:26 +05:30
Pranav Raj S
0f2d3418f9 fix: Add a check for 24 hour window before sending a message (#1084) 
Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2020-07-25 22:54:45 +05:30
Sojan Jose
0fc0dc1683 Chore: Refactor round robin logic (#1015) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-07-08 00:14:07 +05:30
Pranav Raj S
4612494923 Chore: Fix issues with conversation data models (#1000) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2020-07-04 19:46:17 +05:30