Commit Graph

30 Commits

Author SHA1 Message Date
Shivam Mishra
62d8ec7edb feat: support reply to for incoming messages on facebook (#8076)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-10-13 16:33:50 +05:30
Sojan Jose
e3b8c1fbb5 fix: Include waiting on agent conversations to unattended view (#7667)
Updating the `unattended` tab to include conversations where the customer responded and is awaiting an agent's response.

Previously it showed only the conversations where the first response was pending.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2023-08-15 15:09:10 -07:00
Pranav Raj S
21691f2407 fix: Update breaking specs on sentiment and open AI integration (#7513) 2023-07-12 14:43:11 -07:00
Pranav Raj S
09f46aa912 chore: Update onMessage event to include conversation id (#7497) 2023-07-10 15:04:31 -07:00
Pranav Raj S
93daaea19b feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Tejaswini Chile
1ee6a8fe90 chore: Add validation for processed content field (#7306)
* logging the messages id for message validation exception

* Update the processed_message_content validation over length

* codeclimate

* specs failing for contacts
2023-06-14 18:28:42 +05:30
Tejaswini Chile
879a244f93 fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Sojan Jose
d03924b846 feat: Enable sending template messages in webhooks (#7252)
fixes: https://github.com/chatwoot/chatwoot/issues/5291
2023-06-05 20:27:28 +05:30
Sojan Jose
7ab7bac6bf chore: Enable the new Rubocop rules (#7122)
fixes: https://linear.app/chatwoot/issue/CW-1574/renable-the-disabled-rubocop-rules
2023-05-19 14:37:10 +05:30
Sojan Jose
385eab6b96 chore: Add max length validation to text fields (#7073)
Introduces a default max length validation for all string and text fields to prevent processing large payloads.
2023-05-12 22:12:21 +05:30
Shivam Mishra
4c10845acd fix: [CW-44] don't count private message as first reply (#6707)
* fix: don't count private message as first reply

* fix: update first_human_response_logic

* refactor: separate valid_first_reply method

* test: valid first reply

* feat: add check for automation rule

* test: update step that creates data

* fix: add boundary condition in case first_reply_created_at is not present

* test: fix report builder

* refactor: conditions

* test: remove second message condition
2023-03-27 21:23:37 +05:30
Tejaswini Chile
6013cc9bea fix: validate instagram story only while saving the message (#6340) 2023-01-30 13:03:59 +05:30
Muhsin Keloth
078ff615ee feat: Add support for template variables in messages content (#6215)
Fixes: #6078

Co-authored-by: Sojan <sojan@pepalo.com>
2023-01-10 16:00:34 +05:30
Tejaswini Chile
7dc790a7e0 fix: Automatically remove expired story mention (#5300)
When a user mentions the connected Instagram page in a story, the story's content is downloaded in Chatwoot, then if the user deletes the story, the content persists in the platform.

fixes: #5258
2022-12-08 15:55:24 +03:00
smartdev58
9c0cce0392 chore: Mark conversations as pending instead of reopen when bot is present (#5751)
With this change, conversations are marked as pending instead of reopening when a bot is connected to that Inbox. 

Fixes: #5668
2022-11-02 13:54:56 -07:00
Sojan Jose
2423def8e8 chore: Add attachments key to message_created webhook payload (#5659)
- Add attachments key to `message_created` webhook payload
2022-10-17 17:36:56 -07:00
Tejaswini Chile
7b54990ae6 fix: Updated IMAP errors add method (#5520)
fixes: #5519
2022-09-30 11:33:00 -07:00
Sojan Jose
4187428729 chore: Update dependencies to the latest versions (#5033) 2022-07-15 09:51:59 +07:00
Sojan Jose
5ad7e93059 chore: Discard activities from email notifiable messages (#3989) 2022-02-15 18:15:45 +05:30
Aswin Dev P.S
464e12ceb7 fix: Update auto reply and hide reply time for email inbox (#3985)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-02-15 17:11:28 +05:30
Sojan Jose
59deffc7e3 feat: Ability to toggle conversation continuity via email (#3817)
Fixes: #3368
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2022-01-26 15:59:48 -08:00
Pranav Raj S
99abbb8158 feat: Display sent status of emails in email channel (#3125) 2021-10-14 12:55:46 +05:30
Murtaza Bagwala
f874925f0e fix: set default content type as text for message (#3060)
Fixes #2974
2021-10-06 00:10:29 +05:30
Sojan Jose
d955d8e7dc feat: Ability to snooze conversations (#2682)
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
2021-07-23 15:24:07 +05:30
Pranav Raj S
0e6cd699e8 feat: Sort contacts via name, email, phone_number, last_activity_at (#1870) 2021-05-13 13:32:19 +05:30
Saurabh Mehta
627d3a575a chore: Automate conversation display_id generation with db triggers (#1412)
Automate conversation display_id generation with db triggers

Co-authored-by: Saurabh Mehta <saurabh1.mehta@airtel.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
2021-01-05 20:07:04 +05:30
Pranav Raj S
399f9e004a fix: Use last_activity_at instead of updated_at for sorting (#1281)
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
2020-10-05 22:52:43 +05:30
Sojan Jose
31c07771e8 feat: Notification on new messages in conversation (#1204)
fixes: #895
fixes: #1118
fixes: #1075

Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
2020-09-10 19:19:15 +05:30
Sony Mathew
d4b3ba4baa [#139] Send conversation emails (#442)
* [#139] Delayed emails for conversations

* Added the setex and get methods to Redis wrapper
* Set the priorities for the sidekiq queues
* Was not able to use mailhog for testing email in local, switched back to letter opener and added comments on using the SMTP settings
* Added after create hood in messages to queue the sending of mail after 2 minutes using sidekiq worker and also set the redis key for the conversation to avoid the email sending for every message
* Added the sidekiq worker to send the email and delete the conversation redis key
* Added the mailer and mail template
* mailer sends the last 10 messages along with the new messages from the time it was queued

* Send email only in development or if smtp config is set

* Send email only in development or if smtp config is set
* Set the SMTP_PORT in production variable

* Adding redis to circle CI

* Specs for the conversation email changes

* Added specs for conversation email sidekiq worker
* Added specs for conversation mailer
* Added specs in message model for the after create hook for notify email

* Send emails only when there is a reply from agent

* set development to use mailhog

* Adding comments for using letter opener
2020-01-23 23:14:07 +05:45
Sojan Jose
722f540b03 [Feature] Email collect message hooks (#331)
- Add email collect hook on creating conversation
- Merge contact if it already exist
2020-01-09 13:06:40 +05:30