11 Commits

Author	SHA1	Message	Date
Muhsin Keloth	99997a701a	feat: Add twilio content templates (#12277) ... Implements comprehensive Twilio WhatsApp content template support (Phase 1) enabling text, media, and quick reply templates with proper parameter conversion, sync capabilities, and feature flag protection. ### Features Implemented **Template Types Supported** - Basic Text Templates: Simple text with variables ({{1}}, {{2}}) - Media Templates: Image/Video/Document templates with text variables - Quick Reply Templates: Interactive button templates - Phase 2 (Future): List Picker, Call-to-Action, Catalog, Carousel, Authentication templates **Template Synchronization** - API Endpoint: POST /api/v1/accounts/{account_id}/inboxes/{inbox_id}/sync_templates - Background Job: Channels::Twilio::TemplatesSyncJob - Storage: JSONB format in channel_twilio_sms.content_templates - Auto-categorization: UTILITY, MARKETING, AUTHENTICATION categories ### Template Examples Tested #### Text template ``` { "name": "greet", "language": "en" } ``` #### Template with variables ``` { "name": "order_status", "parameters": [{"type": "body", "parameters": [{"text": "John"}]}] } ``` #### Media template with image ``` { "name": "product_showcase", "parameters": [ {"type": "header", "parameters": [{"image": {"link": "image.jpg"}}]}, {"type": "body", "parameters": [{"text": "iPhone"}, {"text": "$999"}]} ]} ``` #### Preview <img width="1362" height="1058" alt="CleanShot 2025-08-26 at 10 01 51@2x" src="https://github.com/user-attachments/assets/cb280cea-08c3-44ca-8025-58a96cb3a451" /> <img width="1308" height="1246" alt="CleanShot 2025-08-26 at 10 02 02@2x" src="https://github.com/user-attachments/assets/9ea8537a-61e9-40f5-844f-eaad337e1ddd" /> #### User guide https://www.chatwoot.com/hc/user-guide/articles/1756195741-twilio-content-templates --------- Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com> Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>	2025-08-29 16:13:25 +05:30
Sivin Varghese	d908c880d2	chore: Replace Thumbnail with Avatar (#12119)	2025-08-11 15:47:17 +05:30
Muhsin Keloth	41d6f9a200	chore: Add cache to improve widget performance (#11163) ... - Add dynamic importing for routes. - Added caching for `campaign`, `articles` and `inbox_members` API end points. --------- Co-authored-by: Pranav <pranavrajs@gmail.com>	2025-03-24 16:04:49 -07:00
Pranav	d355801555	fix: Do not allow sending messages if merged contact has a duplicate session (#11152) ... In this PR https://github.com/chatwoot/chatwoot/pull/11139, if there is an attempt to create a duplication session for the contact in the same inbox, we will anonymize the old session. This PR would prevent sending messages to the older sessions. The support agents will have to create a new conversation to continue messages with customer.	2025-03-21 18:04:46 -07:00
Sivin Varghese	b52b2b9a47	chore: Fix issue with compose conversation form (#10991)	2025-02-27 21:45:20 +05:30
Sivin Varghese	6b348da807	feat(v4): Compose a new conversation from a phone number. (#10568)	2024-12-17 18:07:58 +05:30
Sivin Varghese	d902bb1d6f	fix: Remove duplicate contactable inbox in the conversation form (#10554) ... --------- Co-authored-by: Pranav <pranavrajs@gmail.com>	2024-12-06 12:31:01 -08:00
Sivin Varghese	1b430ffae2	fix: New compose conversation form (#10548)	2024-12-06 15:40:06 +05:30
Sivin Varghese	afb3e3e649	fix: Fix issues with contact routes in old navigation sidebar (#10547)	2024-12-05 22:46:57 -08:00
Sivin Varghese	b116ab5ad3	feat(v4): Compose new conversation without multiple clicks (#10545) ... --------- Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Pranav <pranavrajs@gmail.com>	2024-12-05 20:16:29 -08:00
Sivin Varghese	67c90231b6	feat: Add compose conversation components (#10457) ... Co-authored-by: Pranav <pranav@chatwoot.com> Co-authored-by: Pranav <pranavrajs@gmail.com>	2024-12-05 16:31:47 -08:00