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Author SHA1 Message Date
Vishnu Narayanan
561fafa198 feat: Update icons for the SLA feature in dashboard (#9101) 2024-03-12 12:45:46 -07:00
Vishnu Narayanan
aaf70cf1cf feat: add push notification when SLA missed (#9078) 
* feat: add push notification when SLA missed

* chore: sent notification only for inbox members

* feat: add conv particpants+admins to SLA notification list

* chore: add spec to ensure notification is created

* chore: refactor to multiple alerts for SLA conditions

* chore: add sla_policy as secondary_actor in notification
 2024-03-11 21:49:41 +05:30
Sivin Varghese
0685e04aae feat: Add inbox view under feature flag on the sidebar (#9049) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-07 18:27:39 -08:00
Pranav
b6bf6bd414 docs: Update README.md, remove broken badge (#9080) 2024-03-07 22:27:29 +05:30
Shivam Mishra
9f70b93ff3 feat: Add information about email in the transcript (#9020) 2024-03-06 22:28:33 -08:00
Pranav
505ede2761 fix: Change the column identifier from string to text to avoid overflow (#9073) 
Fixes: https://linear.app/chatwoot/issue/CW-3118/cannot-subscribe-to-notifications-on-microsoft-edge

Fix the issue with notifications in Microsoft Edge. The Edge push notification payload identifier has more than 255 characters. The API calls were failing due to this. This PR would fix the issue.
 2024-03-07 11:13:01 +05:30
Chatwoot Bot
56bf543f7e chore: Update translations (#9052) 2024-03-06 23:30:32 +05:30
Muhsin Keloth
216de4d123 fix: Conversation assignment notification title (#9071) 2024-03-06 23:05:13 +05:30
Muhsin Keloth
ef90b7a3d8 feat: Revamp the notification title and content (#8988) 2024-03-06 20:51:56 +05:30
Muhsin Keloth
58dd2633ba feat: Add contact helper (#8989) 2024-03-06 17:39:39 +05:30
Shivam Mishra
c62c512ec4 fix: inline attachments not handled if tag was missing (#9068) 2024-03-06 17:15:29 +05:30
Matheus Rodrigues
e086cb0d86 docs: added missing type text for messages (#9067) 
- It adds the text type of message which is missing on the documentation
 2024-03-06 16:30:51 +05:30
Pranav
b4d37fa16b fix: Update help center styles, fix routing issues (#9061) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-03-04 09:57:14 -08:00
Sivin Varghese
a9d42e8c7e fix: Update the broken styles in help center insert modal (#9062) 2024-03-04 08:28:47 -08:00
Sojan Jose
81060a72a4 feat: Improve reply suggestions using help center articles (#9026) 2024-03-03 20:25:19 -08:00
Sojan Jose
881d4bf644 feat: Add backend APIs for the bot metrics (#9031) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-03-01 08:20:20 -08:00
Sivin Varghese
9581264286 fix: Broken styles (#9046) 2024-03-01 13:06:33 +05:30
Shivam Mishra
7c5c88b17a fix: Update border radius for login/unauthenticated pages (#9042) 2024-02-29 10:34:13 -08:00
Sivin Varghese
351cc940ce fix: Fix the button variant success color in dark mode (#9043) 2024-02-29 10:33:31 -08:00
Sivin Varghese
9c2147aced fix: UI breakages (#9040) 
- Fixes overflow of contact details in the contact side panel.
- Fixes line height issue in article header.
- Fixes overflow of category names in the article list.
- Fixes typing indicator alignment issues
 2024-02-29 15:10:29 +05:30
Sojan Jose
cb8f6f1a39 fix: Update the reply time tooltip to avoid confusion (#9037) 2024-02-28 12:22:09 -08:00
Sivin Varghese
a92639e391 fix: Filter dropdown alignment issue in reports page (#9035) 
* fix: Filter dropdown alignment issue in reports page

* fix: add hide class

* chore: Clean up

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 20:26:23 +05:30
Sivin Varghese
dafedddc1a feat: Remove Foundation in favor of Tailwind (#8984) 
* feat: Remove foundation

* chore: Minor fix

* Minor fix

* Update _forms.scss

* chore: More changes

* chore: Minor fix

* chore: Clean up

* fix: font-weight

* chore: More changes

* chore: Setting page

* chore: Editor fix

* chore: Reports page

* chore: More changes

* chore: Minor changes

* chore: More fixes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Minor fix

* chore: More changes

* chore: More changes

* chore: More changes

* chore: More changes

* chore: Clean up

* chore: Minor fix

* chore: Clean ups

* chore: Rename basic file

* chore: Remove unused files

* chore: Fix expanded input

* Fix campaign rendering

* chore: Clean up

* chore: More changes

* chore: Remove unused files

* fix: Overflow issue

* chore: Minor fix

* chore: Clean up

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* fix: autoprefixer start/end value has mixed support

* chore: Minor fix

* chore: Remove unused files

* chore: Minor fix

* chore: Minor fix

* chore: Minor fix

* Add responsive design to label settings

* fix inbox view

* chore: Minor fix

* w-60% to w-2/3

* chore: Fix team

* chore: Fix button

* w-[34%] to w-1/3

* chore: Fix border

* Add support mobile views in team page

* chore: fix snackbar

* chore: clean up

* chore: Clean up

* fix: loading state alignment

* fix: alert styles

* chore: Minor fix

* fix: spacing for agent bot row

* fix: layout

* fix: layout for SLA

* fix: checkbox

* fix: SLA checkbox spacing

* Update inbox settings pages

* fix macros listing page layout

* fix canned responses

* chore: Fix bot page

* chore: fix automation page

* chore: fix agents page

* chore: fix canned response editor

* chore: Fix settings table

* chore: fix settings layout

* chore: Minor fix

* fix: canned response table layou

* fix: layout for table header for webhooks

* fix: webhook row layout

* fix: dashboard app modal layout

* fix: add title to canned response truncated shortcode

* fix: dashboard apps row layuot

* fix: layouts hooks

* fix: body color

* fix: delete action color in portal locales

* fix: text color for campagin title

* fix: success button color

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Vishnu Narayanan <iamwishnu@gmail.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-28 13:56:28 +05:30
Vishnu Narayanan
9f905ce2e6 feat: Update the input for the SLA threshold selection (#8974) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-27 23:00:24 -08:00
Pranav
dca14ef82d fix: Downgrade rack-cors to 2.0.0 to fix CVE-2024-27456 (#9032) 2024-02-27 20:20:59 -08:00
Sojan Jose
ac249c75c4 chore: Update the metric card component to support generic cases (#9030) 
Rename the CSAT metric card to a generic name, updated the implementation to use composition API and removed all the custom CSS in the component to conform with TailwindCSS styles
---------
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-27 17:51:06 -08:00
Sojan Jose
41e269e873 feat(ee): Add reporting events for bots (#9027) 
Added a new event conversation_bot_resolved and added a job to auto resolve the bot conversations if there was no activity for the last 1 hour.
 2024-02-27 14:53:28 -08:00
Nithin David Thomas
b7a83dcbcd feat: Add a placeholder for image attachments in conversations view (#8969) 
We analyze an image to get it's height and width. On the frontend, we would show a placeholder with the corresponding width and height until the images are loaded properly.

---------

Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
 2024-02-27 14:46:16 -08:00
Danilo Campana Fuchs
fd993feece chore(docs): Update the API documentation to add the filter status=all to conversation list and meta (#8994) 2024-02-26 15:15:55 -08:00
Sojan Jose
773be6f8ec feat: Interface to validate response_source (#8894) 
- This PR adds a UI to validate the response source quality quickly. It also helps to test with sample questions and update responses in the database when missing.

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2024-02-26 20:20:12 +05:30
Vishnu Narayanan
77e463990a feat: seed db for heroku review apps (#9019) 2024-02-26 16:41:05 +05:30
Vishnu Narayanan
8f6ff4bc41 chore: refactor deploy check gh action (#9018) 
* chore: refactor deploy check action

    Refactor deployment check gh action to account for the initial setup time required for heroku review apps
    Process /api response via jq only if http.status_code is 200
 2024-02-26 16:14:01 +05:30
Sojan Jose
ab56374b2f chore: Fix Bundle Audit Breakages (#9016) 
Name: actionpack
Version: 7.0.8
CVE: CVE-2024-26143
Criticality: Unknown
URL: https://discuss.rubyonrails.org/t/possible-xss-vulnerability-in-action-controller/84947

-----

Name: rack
Version: 2.2.8
CVE: CVE-2024-25126
Criticality: Unknown
URL: https://discuss.rubyonrails.org/t/denial-of-service-vulnerability-in-rack-content-type-parsing/84941
 2024-02-26 15:25:21 +05:30
Shivam Mishra
fa305d76e8 fix: Add custom rubocop rules for email fetch (#8987) 2024-02-23 11:58:02 -08:00
Vishnu Narayanan
1de3ff1a6d chore(infra): Add GH action to ensure deployment success for every PR (#8990) 2024-02-22 15:28:28 -08:00
Shivam Mishra
106319406b fix: remove rubocop rule (#8985) 
* fix: remove rubocop rule

* chore: remove ignore comment

* chore: remove ignore comment
 2024-02-22 13:36:15 +05:30
Chatwoot Bot
a5e9cd94e1 chore: Update translations (#8983) 2024-02-21 16:01:14 -08:00
Vishnu Narayanan
27ac262a26 feat(ee): Add support for SLA in automation rules (#8910) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-21 14:45:43 -08:00
Sojan Jose
ae4c8d818f feat: Ability to block contacts permanently (#8922) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-21 14:18:42 -08:00
Shivam Mishra
c031cb19d2 fix: downcase email before finding (#8921) 
* fix: downcase email when finding

* feat: add `from_email` class

* refactor: use `from_email`

* feat: add rule to disallow find_by email directly

* chore:  remove redundant test

Since the previous imlpmentation didn't do a case-insentive search, a new user would be created, and the error would be raised at the DB layer. With the new changes, this test case is redundant

* refactor: use from_email
 2024-02-21 18:51:00 +05:30
CristianDuta
ebae547a60 feat: Add ability to resolve API channel conversations (#8348) 
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints

Fixes: #6329

Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
 2024-02-21 17:41:20 +05:30
Vishnu Narayanan
cc47ccaa2c feat(ee): Add SLA management UI (#8777) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-20 23:03:22 -08:00
Vishnu Narayanan
d53097f77d fix: Raise error if email to_header is invalid (#8688) 2024-02-20 17:03:39 -08:00
Nithin David Thomas
9911c5dc12 chore: Hide banners on onboarding view (#8934) 
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2024-02-20 16:12:51 -08:00
dependabot[bot]
19aef3e94b chore(deps): bump ip from 1.1.5 to 1.1.9 (#8976) 
Bumps [ip](https://github.com/indutny/node-ip) from 1.1.5 to 1.1.9.
- [Commits](https://github.com/indutny/node-ip/compare/v1.1.5...v1.1.9)

---
updated-dependencies:
- dependency-name: ip
  dependency-type: indirect
...

Signed-off-by: dependabot[bot] <support@github.com>
Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>
 2024-02-20 16:11:02 -08:00
Vishnu Narayanan
23230e0143 feat: sla-7 ensure applied_sla uniqueness (#8938) 
* feat: refactor fetching sla in action service

* chore: modify spec

* chore: ensure applied_sla uniqueness

* chore: review fixes

* feat: add unique index on applied_sla

* chore: fix spec

* chore: add new specs to improve coverage

* chore: improve spec

* Update spec/enterprise/services/enterprise/action_service_spec.rb

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 21:59:49 +05:30
Vishnu Narayanan
f92cea144c feat(perf): sla-9 improve perf of TriggerSlasForAccountsJob (#8953) 
* feat: improve perf of TriggerSlasForAccountsJob
 2024-02-20 21:54:37 +05:30
Muhsin Keloth
e6cf8c39b7 feat: Update last_snoozed_at after the un-snooze notification (#8943) 2024-02-20 18:55:39 +05:30
Muhsin Keloth
c5c0845151 feat: Add labels, status and priority in notification push_event_data (#8972) 2024-02-20 17:17:25 +05:30
Liam
5d9fb55370 feat: Export contact improvements (#8895) 
This pull request enhances the export contacts feature by adding a confirmation step before exporting. Previously, clicking the export button would trigger the export action without confirmation.

Additionally, it ensures that only the intended recipient receives the export email, addressing the previous behaviour where all administrators received it.

Fixes: #8504

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 17:11:03 +05:30