Aswin Dev P.S
41b8901432
Fix: Agent Reports counts when they have access to multiple accounts ( #4663 )
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This change restricts the agent report API to fetch agent metrics from the current account.
Fixes : #4660
2022-05-11 14:31:57 +05:30
Aswin Dev P.S
95c7a24dd1
fix: Unattendeed conversation count in agent metrics ( #4568 )
2022-04-27 06:26:35 -07:00
Aswin Dev P.S
1bf2da180b
fix: Update agent metrics query to show data from current account ( #4557 )
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* Update agent metrics query to fetch data from current account
2022-04-26 05:52:13 -07:00
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api ( #4297 )
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This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.
Fixes #4305
2022-03-29 10:31:52 +05:30
Aswin Dev P.S
ba0188aefc
fix: Report spec failure ( #4304 )
2022-03-28 12:31:09 +05:30
Jordan Brough
a8cfcbc168
chore: Timezone fixes for ReportBuilder and for ReportController spec ( #4246 )
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- ReportBuilder wasn't using the specified time zone for the timestamp in the
"build" method
- The ReportController spec was calling `Time.zone.today.to_time`, but
`Date#to_time` disregards the zone from `Time.zone` and reverts to the system
time zone.
2022-03-25 14:00:27 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams ( #3066 )
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Add API to Filter reports by teams
Fixes : #2916
2021-09-27 21:12:08 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports ( #2889 )
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Fixes #2823
2021-08-27 22:46:32 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints ( #2224 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2021-06-11 11:44:31 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs ( #1391 )
2020-11-16 19:41:52 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres ( #606 )
2020-03-18 16:53:35 +05:30
