This PR updates the report pages for agents, inboxes, and teams by
replacing charts with aggregate values (under a feature flag). Users can
click on any item to view more details if needed. Most users seem to
prefer aggregate values, so this change will likely stay.
The PR also includes a few fixes:
- The summary reports now use the same logic for both the front-end and
CSV exports.
- Fixed an issue where a single quote was being added to values with
hyphens in CSV files. Now, ‘n/a’ is used when no value is available.
- Fixed a bug where the average value was calculated incorrectly when
multiple accounts were present.
These changes should make reports easier to use and more consistent.
### Agents:
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 18 AM"
src="https://github.com/user-attachments/assets/bf2fcebc-6207-4701-9703-5c2110b7b8a0"
/>
### Inboxes
<img width="1438" alt="Screenshot 2025-01-26 at 10 47 10 AM"
src="https://github.com/user-attachments/assets/b83e1cf2-fd14-4e8e-8dcd-9033404a9f22"
/>
### Teams:
<img width="1436" alt="Screenshot 2025-01-26 at 10 47 01 AM"
src="https://github.com/user-attachments/assets/96b1ce07-f557-42ca-8143-546a111d6458"
/>
---------
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Shivam Mishra <scm.mymail@gmail.com>
Migration Guide: https://chwt.app/v4/migration
This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:
- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.
---------
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
* feat: init auditlogs ui
* chore: add api
* fix: action
* chore: add action,username,time
* feat: add pagination support
* chore: format time
* chore: refactor
* chore: refactor auditlogs api response
* chore: update icon
* chore: rubocop fixes
* Fixes the way meta is handled in store
* Fixes meta not appearing issue
---------
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
* Add automation modal
* Fix the v-model for automations
* Actions and Condition dropdowns for automations
* Fix merge conflicts
* Handle event change and confirmation
* Appends new action
* Removes actions
* Automation api integration
* Api integration for creating automations
* Registers vuex module to the global store
* Automations table
* Updarted labels and actions
* Integrate automation api
* Fixes the mutation error - removed the data key wrapper
* Fixed the automation condition models to work with respective event types
* Remove temporary fixes added to the api request
* Displa timestamp and automation status values
* Added the clone buton
* Removed uncessary helper method
* Specs for automations
* Handle WIP code
* Remove the payload wrap
* Fix the action query payload
* Removed unnecessary files
* Disabled Automations routes
* Ability to delete automations
* Fix specs
* Fixed merge conflicts
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
* feat: Adds the ability to save custom filters and display folders on the sidebar
* Minor fixes
* Review fixes
* Review fixes
* i18n fixes
* Shows conversations when the user click on the folder sidebar item
* Spacing fixes
* Review fixes
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
* Enhancement: Ability to assign administrators as conversation assignee
Co-authored-by: Nithin David Thomas <webofnithin@gmail.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
* Ability to change the account name
* Ability to set a language to the account
Addresses: #667#307
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com>
* Use conversationPage module for pagination
* Load more conversations
* Reset list if conversation status is changed
* Add specs to conversationPage
* Reset filter when page is re-mounted
* Update text
* Update text
* Refactor: Inbox store, remove inboxes from sidebar
* Add a new page for inbox settings
* Show inboxes on sidebar
* Add inbox_members API
* Disable similar-code check
* Fix codeclimate scss issues
* Add widget_color update API and actions
* Add specs for inbox store
* Fix Facebook auth flow
* Fix agent loading, inbox name
