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102 Commits

Author SHA1 Message Date
Tejaswini Chile
7c21cef467 Added event for conversation opened (#6412) 2023-02-08 12:05:22 +05:30
Muhsin Keloth
d9a1154977 feat: Support variables in canned response (#6077) 
- Added the option to insert variables in canned responses.
- Populate variables on selecting a canned response.
- Show a warning if there are any undefined variables in the message before sending a message.
 2023-01-24 13:06:50 +05:30
Pranav Raj S
3b1036e3d6 chore: Add an event for conversation filter (#6306) 2023-01-19 14:07:02 -08:00
Shivam Mishra
37b9816827 feat: more events tracking for SaaS (#6234) 2023-01-17 21:53:40 -08:00
Sivin Varghese
add33d032c feat: Adds automation view for assigning an agent (#6131) 
* feat: Adds automation view for assigning an agent

Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2023-01-10 11:35:56 +05:30
Sivin Varghese
34e509b9b7 feat: Adds the ability to play audio alert every 30 sec (#6150) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-12-30 13:54:37 -08:00
Pranav Raj S
6ffb7fe34e chore: Refactor audio notification helper (#6148) 2022-12-30 13:54:37 -08:00
Muhsin Keloth
9106f6278d fix: Allow editing label and placeholder for standard attributes in pre chat form (#6067) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2022-12-15 09:36:18 -08:00
Sivin Varghese
86958278cd fix: Unable to save automation "send email to team" (#6052) 
* fix: Unable to save automation "send email to team"

* chore: Minor fixes
 2022-12-12 20:10:33 +05:30
Pranav Raj S
6200559123 chore: Update analytics events (#6050) 2022-12-08 20:53:13 -08:00
Sivin Varghese
c8ec397c79 fix: Update missing features in unattended / mentions view (#6009) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-12-02 15:07:38 -08:00
Nithin David Thomas
85b52a1d3f feat: Add a view for unattended conversations (#5890) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-29 08:18:00 -08:00
Sojan Jose
606fc9046a feat: Allow users to mark a conversation as unread (#5924) 
Allow users to mark conversations as unread.
Loom video: https://www.loom.com/share/ab70552d3c9c48b685da7dfa64be8bb3

fixes: #5552

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-11-24 10:55:45 +03:00
Fayaz Ahmed
9eb861a3b7 feat: Custom attributes in automations and refactor (#4548) 
* Custom attributes

* Custom Attrs Manifest

* Fix dropdown values for custom attributes

* Handle edit mode for custom attributes

* Ported duplicate logic to a mixin

* fix Code climate issue

* Fix Codeclimate complexity warning

* Bug fix - Custom attributes getting duplicated

* Bug fixes and Code Climate issue fix

* Code Climate Issues Breakdown

* Fix test spec

* Add labels for Custom attributes in dropdown

* Refactor

* Refactor Automion mixin

* Refactor Mixin

* Refactor getOperator

* Fix getOperatorType

* File name method refactor

* Refactor appendNewCondition

* spec update

* Refactor methods

* Mixin Spec update

* Automation Mixins Test Specs

* Mixin Spec Rerun

* Automation validations mixin spec

* Automation helper test spec

* Send custom_attr key

* Fix spec fixtures

* fix: Changes for custom attribute type and lower case search

* fix: Specs

* fix: Specs

* fix: Ruby version change

* fix: Ruby version change

* Removes Lowercased values and fix label value in api payload

* Fix specs

* Fixed Query Spec

* Removed disabled labels if no attributes are present

* Code Climate Fixes

* fix: custom attribute with indifferent access

* fix: custom attribute with indifferent access

* Fix specs

* Minor label fix

* REtrigger circle ci build

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* Update app/javascript/shared/mixins/specs/automationMixin.spec.js

* fix: Custom attribute case insensitivity search

* Add missing reset action method to input

* Set team_input to single select instead of multiple

* fix: remove value case check for date,boolean and number data type

* fix: cognitive complexity

* fix: cognitive complexity

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: Fixed activity message for automation system

* fix: codeclimate

* fix: codeclimate

* fix: action cable events for label update

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* fix: codeclimate, conversation modela number of methods

* Fix margin bottom for attachment button

* Remove margin bottom to avoid conflict from macros

* Fix automation action query generator using the right key

* fix: not running message created event for activity message

* fix: not running message created event for activity message

* codeclimate fix

* codeclimate fix

* codeclimate fix

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/shared/mixins/specs/automationHelper.spec.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/helper/automationHelper.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

* Update app/javascript/dashboard/mixins/automations/methodsMixin.js

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Tejaswini <tejaswini@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Sojan Jose <sojan@pepalo.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
 2022-11-10 10:53:29 +05:30
Tejaswini Chile
7352b928da feat: Add assign agent option in macro (#5821) 
Co-authored-by: fayazara <fayazara@gmail.com>
 2022-11-09 09:52:48 -08:00
Fayaz Ahmed
be516a5ea6 fix: Filename issue while editing a macro with attachment action (#5775) 2022-11-01 16:20:09 +05:30
Muhsin Keloth
92724576af fix: Update conversation read status indicator logic (#5777) 2022-10-31 09:35:48 -07:00
Fayaz Ahmed
c3ec1d4f8a feat: Add the ability for the agents to execute a macro (#5698) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-24 20:33:59 -07:00
DanielGannage
a3277b45af feat: Update conversation attributes in realtime when they changed (#5542) 
Co-authored-by: daniel gannage <daniel@pxdel.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2022-10-19 17:26:10 -07:00
Fayaz Ahmed
22d5703b92 feat: Macros listing and Editor (#5606) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-10-19 17:13:13 -07:00
Muhsin Keloth
b668723313 chore: Ability to change default account (#5393) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com>
 2022-10-05 17:31:12 -07:00
Nithin David Thomas
705d06ac3c fix: Avoid editor formatting issues when a canned response is edited (#5533) 2022-09-30 15:03:33 -07:00
Pranav Raj S
cc4ef14faa chore: Fix link generation logic in help-center (#5470) 2022-09-20 18:23:28 -07:00
Pranav Raj S
1761100c77 chore: Remove static URLs from the documentation (#5461) 2022-09-19 21:52:01 -07:00
Muhsin Keloth
a788e7ac7a feat: Create portal UI improvements (#5261) 2022-08-18 17:11:19 +05:30
Muhsin Keloth
16ad263a3a feat: Add the ability add new portal (#5219) 2022-08-10 09:27:52 +05:30
Pranav Raj S
27a9806817 chore: Add support for conversation_id in SSO params (#5228) 2022-08-09 00:13:06 +05:30
Pranav Raj S
124390a019 chore: Cleanup update banner with localstorage updates (#5209) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
 2022-08-05 13:46:12 +05:30
David Kubeš
a18c0a97f3 chore: Replace packages with native functions (#5140) 2022-08-03 17:08:21 +05:30
Pranav Raj S
e0cebfaa1a chore: Allow super admin to suspend an account (#5174) 2022-08-03 11:40:03 +05:30
Pranav Raj S
2c372fe315 feat: Improve email rendering, introduce a new layout for emails (#5039) 
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
 2022-08-01 10:53:50 +05:30
Muhsin Keloth
bd7a56061e feat: Create category component (#5103) 2022-07-26 12:15:01 +05:30
Jordan Brough
49d08a6773 feat: Support Twilio Messaging Services (#4242) 
This allows sending and receiving from multiple phone numbers using Twilio messaging services

Fixes: #4204
 2022-07-08 18:20:07 +05:30
Sojan Jose
a9e84ec182 chore: Update translations from Crowdin (#4772) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-06-08 18:07:45 +05:30
Tejaswini Chile
772d92a4d3 fix: Facebook reauthorization mailer (#4695) 2022-06-07 17:50:51 +05:30
Pranav Raj S
52fad886b8 feat: Add business hours in downloadable reports (#4674) 
Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com>
 2022-05-27 09:26:59 +05:30
Pranav Raj S
20565d09c0 fix: Update report method to fix issues with special characters (#4697) 2022-05-18 12:15:30 +05:30
Pranav Raj S
47f04ee3fe chore: Add an option to download CSAT Reports (#4694) 2022-05-17 21:01:45 +05:30
Pranav Raj S
9cec091716 chore: Remove unused method scriptGenerator (#4671) 2022-05-11 12:05:42 +05:30
Tejaswini Chile
9ed1f5d96b Fix: Make version changeable from the environment vars (#4654) 2022-05-10 19:20:55 +05:30
Aswin Dev P.S
676796ddc7 feat: Add reports about live agent load (#4537) 
* feat: Add reports about live agent load
 2022-04-25 07:34:41 -07:00
Tejaswini Chile
1b3011b27b fix: Add Attachment endpoint to save file against automation rule (#4480) 
Co-authored-by: fayazara <fayazara@gmail.com>
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-24 12:02:40 +05:30
Fayaz Ahmed
2b2252b66e feat: Add a read indicator for web-widget channel (#4224) 
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
 2022-04-20 16:03:12 +05:30
Muhsin Keloth
26f23a6e21 feat: Custom fields in pre-chat form (#4189) 2022-04-19 12:47:29 +05:30
Pranav Raj S
0319b78eac fix: Allow users to login even if they have access to more than 15 accounts (#4475) 2022-04-14 20:54:26 +05:30
Pranav Raj S
bc7bcc20b8 Revert "feat: Adds support for draft in conversation reply box (#4205)" (#4425) 
This reverts commit 5ea0436051.
 2022-04-08 15:52:39 +05:30
Nithin David Thomas
5ea0436051 feat: Adds support for draft in conversation reply box (#4205) 
* Add draft support

* Fixes issue with draft loading

* Adds draft for private notes

* Use localstorage helper

* .remove instead of .clear

* Remove timestamp

* clearLocalStorageOnLogout

* Fix draft save on refresh

* Remove usage of delete operator

* Adds autosave for draft messages

* Remove setinterval and add debounce

* Removes draft redundancy check

* Adds test cases for debouncer

* Update app/javascript/shared/helpers/specs/TimeHelpers.spec.js

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>

* Update app/javascript/shared/helpers/specs/TimeHelpers.spec.js

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>

* Review fixes

* Fixes issue with debouncer

* FIxes debouncer issue

* Fixes issue with draft empty message

* Removes empty keys from local storage drafts

* Fixes error with empty draft

Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
 2022-04-07 22:16:45 +05:30
Tejaswini Chile
2595e774e5 fix: Update validations in automation edit actions (#4370) 
Co-authored-by: fayazara <fayazara@gmail.com>
 2022-04-05 15:22:56 +05:30
Muhsin Keloth
ccf52a620b feat: Update notifications and unread count in real time (#4261) 2022-03-28 20:01:23 +05:30
Muhsin Keloth
8c8c5a77c8 feat: Show banner message if Chatwoot update available (#3999) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
Co-authored-by: Fayaz Ahmed <15716057+fayazara@users.noreply.github.com>
Co-authored-by: Pranav <pranav@chatwoot.com>
 2022-03-15 21:09:14 +05:30