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251 Commits

Author SHA1 Message Date
Sojan Jose
7b83480979 chore: Add indexes to improve reporting performance (#9478) 
- Adding a new index on (account_id,created_at,message_type) based on
our performance improvement exercise. This index significantly improves
the page load speeds of messaging reports.
 2024-05-15 21:21:15 -07:00
Sojan Jose
8520846b91 chore: Improved indexes for Conversations & Contacts [CW-3300] (#9475) 
Based on our recent performant optimisation exercises, We have identified a better indexing strategy for conversations and contacts. The previous index on last_activity_at for conversations significantly slowed down conversation filters. Similarly, the new index on Contacts will allow the page rendering to improve for accounts with many contacts.

fixes: https://linear.app/chatwoot/issue/CW-3300/db-improvements
 2024-05-15 16:10:39 -07:00
Pranav
3d31d4dd7f feat: Add widget to help center config (#9235) 2024-04-15 16:46:48 -07:00
Shivam Mishra
9917cb4273 fix: Convert cached_label_list to text (#9143) 2024-03-25 18:47:08 -07:00
Vishnu Narayanan
b017d05ed9 feat: add sla events table (#9126) 
* feat: add sla events table

* chore: refactor to EE namespace

* chore: refactor

* chore: fix spec

* chore: add references to account,inbox,sla_policy

* chore: update specs

* chore: update spec to check backfilling id's

* Update spec/enterprise/models/sla_event_spec.rb
 2024-03-20 11:59:37 +05:30
Pranav
505ede2761 fix: Change the column identifier from string to text to avoid overflow (#9073) 
Fixes: https://linear.app/chatwoot/issue/CW-3118/cannot-subscribe-to-notifications-on-microsoft-edge

Fix the issue with notifications in Microsoft Edge. The Edge push notification payload identifier has more than 255 characters. The API calls were failing due to this. This PR would fix the issue.
 2024-03-07 11:13:01 +05:30
Sojan Jose
ae4c8d818f feat: Ability to block contacts permanently (#8922) 
Co-authored-by: Pranav <pranav@chatwoot.com>
 2024-02-21 14:18:42 -08:00
Vishnu Narayanan
23230e0143 feat: sla-7 ensure applied_sla uniqueness (#8938) 
* feat: refactor fetching sla in action service

* chore: modify spec

* chore: ensure applied_sla uniqueness

* chore: review fixes

* feat: add unique index on applied_sla

* chore: fix spec

* chore: add new specs to improve coverage

* chore: improve spec

* Update spec/enterprise/services/enterprise/action_service_spec.rb

---------

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2024-02-20 21:59:49 +05:30
Muhsin Keloth
3b7b06dbec feat: Add meta to notification model (#8941) 
* feat: Add meta and description to notification model

* chore: remove description
 2024-02-16 14:38:02 +05:30
Vishnu Narayanan
c1d07a5471 feat: Add sidekiq jobs to monitor applied SLAs (#8828) 
Fixes: https://linear.app/chatwoot/issue/CW-2983/sidekiq-jobservice-to-monitor-sla-breach

Co-authored-by: Sojan <sojan@pepalo.com>
 2024-02-07 21:44:56 +04:00
Pranav Raj S
905ca94f71 chore: Remove unused attribute imap_inbox_synced_at (#8822) 
- imap_inbox_synced_at is no longer used; this PR removes all the references to the same.
 2024-01-31 11:48:46 +04:00
Muhsin Keloth
485c561b18 feat: Add attributes location and country_code to Contact model (#8803) 
feat: Add attributes location and country_code to Contact model
 2024-01-29 14:10:14 +05:30
Muhsin Keloth
fa907840c7 feat: Add middle_name and last_name to contact model (#8771) 
feat: Add `middle_name` and `last_name`
 2024-01-24 16:22:04 +05:30
Muhsin Keloth
143299f138 feat: Add contact_type attribute to contact model (#8768) 2024-01-24 12:26:47 +05:30
Vishnu Narayanan
232369cd5c feat: sla 1 - refactor sla_policies model and add applied_sla model (#8602) 
* feat: add models

* chore: refactor sla column names

* chore: remove foreign keys

* chore: fix spec

* chore: refactor models
 2024-01-23 23:48:02 +05:30
Surabhi Suman
4b40c61201 feat: Support Regex validation for custom attributes (#7856) 
This allows a user to add/update a custom regex and a cue while defining custom attributes(Only applicable for type- text).
While adding/editing custom attributes, the values are validated against the attribute definition regex, and if it is incorrect, a cue message or default error message is shown and restricts invalid values from being saved.

Fixes: #6866
 2024-01-23 18:01:57 +04:00
Muhsin Keloth
b5071e61d7 feat: Add last_activity_at field to Notification model (#8585) 2023-12-20 13:02:37 +05:30
Pranav Raj S
00eb5b152a chore(migration): Re-run database migration job for caching. (#8581) 
A support request that came to Chatwoot Cloud revealed that the job was timed prematurely. The default timeout for Sidekiq queues was set as 25 minutes in sidekiq.yml file. The cache was not created properly for the accounts with more than 100k conversations.

This change removes the cache logic in the previous migration and creates a new migration with a new job which processes conversations in batch.
 2023-12-18 17:29:02 -08:00
Pranav Raj S
890515edfd feat(perf): Cache labels on the conversation model (#8527) 2023-12-11 18:27:55 -08:00
Muhsin Keloth
76711d95ff chore: Change primary actor to Conversation for all the notification types. (#8435) 2023-12-06 10:43:09 +05:30
Muhsin Keloth
449503bb94 feat: Snooze notification API (#8439) 2023-12-04 12:32:35 +05:30
Shivam Mishra
5588d6e344 feat: convert feature_flag to bigint [CW-2767] (#8350) 
Co-authored-by: Sojan <sojan@pepalo.com>
 2023-11-17 15:50:24 -08:00
Sivin Varghese
35a9acf099 feat: Adds the ability to set an emoji for help center category (#8111) 2023-10-20 13:52:30 +05:30
Sojan Jose
a3d008da06 chore: Ensure null validation for private attribute in messages (#8085) 2023-10-11 13:16:59 +05:30
Pranav Raj S
3a547de909 fix: Update the default status of the hooks to enabled (#7652) 
In the recent Slack integration update, we made changes to how hooks are handled. Now, hooks require an additional check to be enabled. By default, new hooks are created in a disabled state, which might lead to issues with the hooks not being executed as expected.

This migration updates the status attribute of hooks to have 'enabled' as the default value, ensuring that new hooks are enabled by default and can function properly.
 2023-08-01 12:14:47 -07:00
Shivam Mishra
ff97536095 feat(perf): contact page loading speed (#7629) 2023-07-27 13:32:22 +05:30
Sojan Jose
1d718b92b7 chore: Fix schema disparities (#7554) 
- Fixing the schema disparities that crept up during merges
- Also, fix the issue with migrate command regenerating the schema for contacts.rb model
 2023-07-19 19:15:43 +03:00
Pranav Raj S
ec65b43993 feat: Add support for API key authentication in Twilio (#7523) 
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
 2023-07-14 19:20:54 -07:00
Tejaswini Chile
10dd0ba647 feat: Sentiment Analysis (#7475) 2023-07-12 15:03:31 +05:30
Tejaswini Chile
71837bedf9 feat: Ability to customise the email sender name [CW-1629] (#7345) 2023-07-04 20:46:01 +05:30
Pranav Raj S
93daaea19b feat: Add a sort option for conversations waiting for a reply from an agent (#7364) 2023-06-21 13:20:39 -07:00
Sojan Jose
595e6e79f0 chore: Add sla policy association to conversation (#7360) 
Adds the sla policy association to the conversation

Fixes: https://linear.app/chatwoot/issue/CW-1615/applying-an-sla-to-the-conversation
 2023-06-21 14:48:50 +05:30
Shivam Mishra
429ec7194f feat: add index to reporting events [CW-1960] (#7294) 
* fix: annotation

* feat: add better index for reporting_events
 2023-06-12 18:23:42 +05:30
Tejaswini Chile
879a244f93 fix: Automations condition based quoted text (#7272) 2023-06-09 17:00:05 +05:30
Shivam Mishra
44b1047b90 feat(perf): contacts query performance (#7175) 
* feat: use more indexable where condition

* feat: add index concurrently

* chore: update schema

* refactor: update index name
 2023-05-23 17:22:47 +05:30
Shivam Mishra
c70367bbd7 feat: add migration to fix image signed keys (#7076) 2023-05-15 15:13:26 +05:30
Muhsin Keloth
271263bcc2 feat: SLA CRUD APIs (EE) (#7027) 
Fixes: https://linear.app/chatwoot/issue/CW-1613/sla-api

Co-authored-by: Sojan Jose <sojan@pepalo.com>
 2023-05-11 22:42:56 +05:30
Muhsin Keloth
c97d6021e0 chore: Add migration to set the default empty string value for contact name (#7052) 
Fixes: https://linear.app/chatwoot/issue/CW-1650/issue-with-the-contact-name
 2023-05-11 17:35:19 +05:30
Shivam Mishra
d0a1ad746a feat: add index migration (#7050) 2023-05-10 17:55:14 +05:30
Shivam Mishra
662967b5d3 feat(perf): add index to messages created at (#7044) 
* feat: add index to messages created at

* feat: run migration
 2023-05-10 11:34:49 +05:30
Sojan Jose
022383d942 chore: Upgrade to Rails 7 (#6719) 
fixes: #6736
 2023-05-06 10:44:52 +05:30
Sojan Jose
3fa654f5c6 chore: Add Index for widget contact lookup (#6998) 
- Adds an index to improve the contact lookup performance while calling setUser from widget
 2023-04-26 19:22:16 +05:30
Tejaswini Chile
e3193dcabc feat: Link help center portal to an Inbox (#6903) 2023-04-24 12:49:52 +05:30
Shivam Mishra
9c0259da6b feat: add priority field to conversation (#6921) (#6927) 
* feat: add priority

* feat: add indexes
 2023-04-19 13:23:14 +05:30
Shivam Mishra
ca2506a941 feat: allow sorting of articles (#6833) 
* feat: sort by position

* chore: whitespace change

* feat: add border bottom color to list item

* feat: allow dragging articles

* feat: add migration to reorder all articles

* feat: add onsort method

* feat: finish UI sorting

* feat: show 50 per page in articles list

* feat: add article sorting methods

* feat: patch up reorder action with the API

* refactor: better naming

* chore: add comments

* feat: attach position to article before create

* feat: move article to end if moved between categories

* chore: add comments

* chore: update version

* fix: don't change position if previous category was nil

* fix: condition to trigger update on category change

* refactor: store new_position

* refactor: use grid instead of table

* feat: add snug spacing

* feat: add grab-icon

* feat: add grab icon to list

* refactor: show draggable only for category page

* feat: add update_positions as a class method

---------

Co-authored-by: Nithin David Thomas <1277421+nithindavid@users.noreply.github.com>
 2023-04-17 14:43:10 +05:30
Pranav Raj S
91dc7733b0 feat: Use inbox image as avatar for the bot (#6859) 2023-04-07 13:25:18 -07:00
Pranav Raj S
ebd5fbef17 chore: Use feature_flags attribute instead of settings_flags (#6820) 
* chore: Use feature_flag instead of settings_flag

* Remove unnecessary changes
 2023-04-04 09:56:58 -07:00
Jordan Brough
803015b7f8 chore: Re-add "public" prefix to "public.gen_random_uuid()" in schema.rb (#6770) 
Revert unintended schema change from https://github.com/chatwoot/chatwoot/pull/5338#discussion_r957645071
 2023-03-29 16:02:13 +05:30
Jordan Brough
aa75666ad9 chore: Remove extra audit column (#6769) 
- Drop unintentional "audits.integer" column
 2023-03-29 12:24:14 +05:30
Shivam Mishra
bc8e8f3bb5 feat: add index to conversation id and account_id (#6757) 
- This PR adds an index to conversations id and account_id. This improves the performance of some reports query
 2023-03-28 22:34:04 +05:30