Pranav Raj S
1ce5cbe275
feat: Add endpoints to retrieve summary of team/agents over a period of time ( #8916 )
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- Internal APIs to prototype reporting improvements.
2024-02-13 15:44:40 +05:30
Shivam Mishra
657843960c
feat: account onboarding with clearbit ( #8857 )
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* feat: add clearbit lookup
* chore: fix typo in .env.example
* refactor: split lookup to reduce cognitive complexity
* feat: add more fields to lookup
* feat: extend accounts controller
* feat: save extra data to custom_attributes
* feat: allow v2 update with custom_attributes
* feat: add update route
* refactor: reduce complexity
* feat: move update to v1 controller
* test: add locale test
* feat: remove update from routes
* test: update API for custom attributes
* test: all custom attributes
* fix: v2 tests
* test: enterprise accounts controller
* fix: clearbit payload
* fix: with modified env
* feat: allow custom attributes updates to profile
* refactor: reduce complexity
* feat: allow clearbit api key in installation config
* refactor: move clearbit to internal
* feat: allow clearbit
* chore: add display_title for June
* feat: allow more internal options
* refactor: use globalconfig to fetch clearbit token
* test: move response body to a factory
* refactor: update ops
* chore: remove clearbit from .env.example
* chore: apply suggestions from code review
Co-authored-by: sojan-official <sojan@chatwoot.com >
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Co-authored-by: sojan-official <sojan@chatwoot.com >
2024-02-12 23:21:42 +05:30
Shivam Mishra
07ea9694a3
feat: new accounts controller for signup+onboarding ( #8804 )
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* feat: add v2 accounts controller
* feat: allow empty account and user name
* feat: ensure and is present for v1 signup
* test: remove validation checks
* chore: apply suggestions
* chore: revert en.yml formatting
* chore: line at EOF
* fix: routes
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Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com >
2024-02-02 16:10:45 +05:30
Shivam Mishra
6b2736aa63
fix: inconsistency in report and summary for metric counts ( #6817 )
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* feat: include timezone offset in summary calculation
* fix: exlcude end in date range
* test: explicit end of day
* fix: test for report builder
* fix: reports.spec.js
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Co-authored-by: Tejaswini Chile <tejaswini@chatwoot.com >
2023-04-20 12:55:04 +05:30
Shivam Mishra
17ff1f11a7
feat: better download for conversation traffic heatmap ( #6755 )
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* feat: genearte report in a grid
* refactor: update API usage
* refactor: separate generate method
* refactor: abstract transform_data
* feat: annotate with comments
* feat: add explicit timezone
* feat: download data only in user timezone
* fix: dates included in heatmap
2023-04-11 09:40:54 +05:30
Shivam Mishra
e5134c9ef5
[CW-53] feat: allow downloading heatmap report ( #6683 )
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* feat: add control header slot
* feat: add download API call
* feat: add conversation traffic template
* feat: allow downloading heatmap content
* feat: wire up download
* fix: grid layout for mobile
* chore: revert formatting
* revert: en.yml file
* feat: add conversation traffic text
* feat: disable rule for map block
* test: conversation traffic
* fix: timezone offset
* feat: download report in UTC
* feat: add UTC warning
* chore: revert formatting
* feat: add traffic text
* chore: fix whitespace change
2023-03-20 15:46:29 +05:30
Geophilus Durairaj
bd445216e9
fix: DEPRECATION WARNING: Rendering actions with '.' in the name is deprecated ( #5560 )
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fixes the warning: Rendering actions with '.' in the name is deprecated
2022-10-05 17:24:34 -07:00
Pranav Raj S
52fad886b8
feat: Add business hours in downloadable reports ( #4674 )
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Co-authored-by: Aswin Dev P.S <aswindevps@gmail.com >
2022-05-27 09:26:59 +05:30
Aswin Dev P.S
676796ddc7
feat: Add reports about live agent load ( #4537 )
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* feat: Add reports about live agent load
2022-04-25 07:34:41 -07:00
Aswin Dev P.S
d5536d65f7
feat: Consider business hours while generating the reports ( #4330 )
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* feat: Consider business hours while generating the reports
2022-04-08 00:18:18 -07:00
Aswin Dev P.S
5e8fd689c9
feat: Add live agent load report api ( #4297 )
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This change allows the admin user to fetch conversation metrics for an account, agents, and filter conversation metrics for a specific agent.
Fixes #4305
2022-03-29 10:31:52 +05:30
Aswin Dev P.S
c62d74a01d
feat: Display trends in report metrics ( #4144 )
2022-03-14 18:15:27 +05:30
Pranav Raj S
9b615f11f1
fix: Consider timezone in the reports ( #4027 )
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Co-authored-by: Sojan Jose <sojan@pepalo.com >
2022-02-28 10:56:24 +05:30
Aswin Dev P.S
e6f8895c1b
feat: Group by filter in reports ( #3973 )
2022-02-15 17:10:49 +05:30
Aswin Dev P.S
15aaa8883c
feat: API to Filter reports by teams ( #3066 )
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Add API to Filter reports by teams
Fixes : #2916
2021-09-27 21:12:08 +05:30
Tejaswini Chile
65f3e83afd
feat: APIs to filter reports ( #2889 )
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Fixes #2823
2021-08-27 22:46:32 +05:30
Sojan Jose
534acfbf96
chore: Ensure privilege validations for API endpoints ( #2224 )
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Co-authored-by: Pranav Raj S <pranav@chatwoot.com >
2021-06-11 11:44:31 +05:30
Sojan Jose
eb2ded6f65
feat: Agent & Inbox Report APIs ( #1391 )
2020-11-16 19:41:52 +05:30
Sojan Jose
051871a3cd
Chore: Code Cleanup in API controllers ( #932 )
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* Chore: Code Cleanup in API controllers
* Remove unnecessary scoping for accounts controller
2020-06-07 13:58:05 +05:30
Sojan Jose
b7a583b2c4
Feature: Ability to switch between multiple accounts ( #881 )
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* Feature: Ability to switch between multiple accounts
* Fix rubocop
* Fix assigned inboxes
* fix auth json
* Add account switcher in UI
* fix ordering on administrate
* Add switch accounts to sidebar
* add account id
* Fix schema.rb timestamp
* Revert "add account id"
This reverts commit 27570f50ef584cb9a5f69454f43f630b318c8807.
* Add a check for account
Co-authored-by: Pranav Raj Sreepuram <pranavrajs@gmail.com >
2020-05-26 22:38:48 +05:30
Subin T P
8f6f07177d
Enhancement: Move reporting metrics to postgres ( #606 )
2020-03-18 16:53:35 +05:30
