Commit Graph

260 Commits

Author SHA1 Message Date
Shivam Mishra
1ccfb4e3db fix: sentry issues (#10695)
1. Ensure audio player ref is accessible before triggering calls
([Sentry](https://chatwoot-p3.sentry.io/issues/6221981610))
2. Use correct default for attachments, this was incorrectly set to
`null` in a previous PR
([Sentry](https://chatwoot-p3.sentry.io/issues/5966738120))
3. Fix `lastNonActivityMessage` is not present
([Sentry](https://chatwoot-p3.sentry.io/issues/6116038455))
4. Fix `Alt+J` & `Alt+K` shortcuts not working
([Sentry](https://chatwoot-p3.sentry.io/issues/6075125384))

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-16 15:49:48 +05:30
Shivam Mishra
79997fd86f feat: use break anywhere (#10698)
Ref:
https://developer.mozilla.org/en-US/docs/Web/CSS/overflow-wrap#anywhere

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-16 15:49:39 +05:30
Pranav
0b4028b95d feat: Add support for the references in FAQs (#10699)
Currently, it’s unclear whether an FAQ item is generated from a
document, derived from a conversation, or added manually.

This PR resolves the issue by providing visibility into the source of
each FAQ. Users can now see whether an FAQ was generated or manually
added and, if applicable, by whom.

- Move the document_id to a polymorphic relation (documentable).
- Updated the APIs to accommodate the change.
- Update the service to add corresponding references. 
- Updated the specs.

<img width="1007" alt="Screenshot 2025-01-15 at 11 27 56 PM"
src="https://github.com/user-attachments/assets/7d58f798-19c0-4407-b3e2-748a919d14af"
/>

---------

Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-16 15:27:30 +05:30
Sivin Varghese
88f3b4de48 chore(v4): Update colors (#10700) 2025-01-16 15:27:23 +05:30
Sivin Varghese
542bab617b feat: Implement Empty State UI for Captain Pages (#10696) 2025-01-16 00:05:19 -08:00
Pranav
793b1f85f6 feat: Add assistant filter support to documents page (#10697)
This PR introduces support for an assistant filter on the documents page.

- Moved the existing assistant filter functionality to a standalone, reusable component.
- Updated the documents page and responses page to use the component
2025-01-15 21:41:07 -08:00
Shivam Mishra
54d629d171 fix: Update words not breaking in reply-to preview (#10694) 2025-01-15 21:16:39 -08:00
Pranav
6096932f76 feat: Add a review step for FAQs generated from conversations before using it (#10693)
This PR introduces a review step for generated FAQs, allowing a human to
validate and approve them before use in customer interactions. While
hallucinations are minimal, this step ensures accurate and reliable FAQs
for Captain to use during LLM calls when responding to customers.

- Added a status field for the FAQ
- Allow the filter on the UI.
<img width="1072" alt="Screenshot 2025-01-15 at 6 39 26 PM"
src="https://github.com/user-attachments/assets/81dfc038-31e9-40e6-8a09-586ebc4e8384"
/>
2025-01-16 09:54:34 +05:30
Shivam Mishra
da488b0c32 fix: ignore subgroups without link when checking for permission (#10690) 2025-01-15 18:16:10 +05:30
Shivam Mishra
7fd8b4d03a feat: update colors for v4 (#10660)
Porting changes from https://github.com/chatwoot/chatwoot/pull/10552

---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2025-01-15 17:13:03 +05:30
Sivin Varghese
a899c2b5a4 chore: Improve new conversation form (#10687) 2025-01-15 13:10:09 +05:30
Pranav
d070743383 feat(ee): Add Captain features (#10665)
Migration Guide: https://chwt.app/v4/migration

This PR imports all the work related to Captain into the EE codebase. Captain represents the AI-based features in Chatwoot and includes the following key components:

- Assistant: An assistant has a persona, the product it would be trained on. At the moment, the data at which it is trained is from websites. Future integrations on Notion documents, PDF etc. This PR enables connecting an assistant to an inbox. The assistant would run the conversation every time before transferring it to an agent.
- Copilot for Agents: When an agent is supporting a customer, we will be able to offer additional help to lookup some data or fetch information from integrations etc via copilot.
- Conversation FAQ generator: When a conversation is resolved, the Captain integration would identify questions which were not in the knowledge base.
- CRM memory: Learns from the conversations and identifies important information about the contact.

---------

Co-authored-by: Vishnu Narayanan <vishnu@chatwoot.com>
Co-authored-by: Sojan <sojan@pepalo.com>
Co-authored-by: iamsivin <iamsivin@gmail.com>
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 16:15:47 -08:00
Shivam Mishra
7b31b5ad6e fix: Fix bubble design in RTL (#10683)
Co-authored-by: Sivin Varghese <64252451+iamsivin@users.noreply.github.com>
2025-01-14 11:14:13 -08:00
Sivin Varghese
bffc24d119 fix(v4): Overflow issue in conversation card (#10679) 2025-01-14 12:48:30 +05:30
Shivam Mishra
dbcc55665a fix: Bubble style when grouping with next (#10677) 2025-01-14 09:05:29 +05:30
Shivam Mishra
35ca67c9ba fix: Update the design for the reply box banner UI (#10678) 2025-01-13 13:12:43 -08:00
Shivam Mishra
74870bec41 fix: Fix bubble overflow issue and color (#10674) 2025-01-11 10:02:24 -08:00
Shivam Mishra
e70f7a2550 fix: Bubble typography (#10653)
![CleanShot 2025-01-08 at 18 22
36@2x](https://github.com/user-attachments/assets/77cc99d2-1bdf-49ff-9016-57bb9c50b149)
2025-01-10 15:40:12 +05:30
Shivam Mishra
4912140893 fix: ensure the message types are same when grouping (#10661) 2025-01-10 09:32:06 +05:30
Shivam Mishra
2d44468c38 fix: attachment url in file chip (#10662)
https://github.com/user-attachments/assets/e84d94d5-876d-4c00-88be-a460f917bf3b
2025-01-10 09:31:56 +05:30
Shivam Mishra
ef01779d61 fix: Message grouping logic (#10656) 2025-01-09 13:24:16 +05:30
Shivam Mishra
25258417de fix: v4 ui issues (#10652)
This PR has the following fixes

1. Remove leading `:` in inbox view push message content
2. Styles for block quotes in text
3. Better condition for checking bot message
4. Use dompurify
2025-01-08 18:17:50 +05:30
Shivam Mishra
91b1015457 feat: fixes for bubble UI (#10643)
This PR applies the following fixes

1. Images in emails have margins, causing unnecessary gaps when 1x1px
images are loaded (ref:
[42111](https://app.chatwoot.com/app/accounts/1/conversations/42111?messageId=96215315))
2. Two adjacent `<br>` tags would add a huge gap, fixed this (ref:
[42111](https://app.chatwoot.com/app/accounts/1/conversations/42111?messageId=96215315))
3. Color for outgoing emails is wrong (ref:
[41621](https://app.chatwoot.com/app/accounts/1/conversations/41621?messageId=93560032))
4. Wrong list styles (see:
[42372](https://app.chatwoot.com/app/accounts/1/conversations/42372?messageId=96208130))
5. Wrong bubble color when outgoing message is sent by a bot or captain
6. Wrong avatar when outgoing message is sent by a bot or captain
2025-01-08 09:26:40 +05:30
Shivam Mishra
c924d386f4 fix: reply-to preview not working on next bubbles (#10649) 2025-01-08 08:58:21 +05:30
Sivin Varghese
3c93cdb8b2 feat(v4): Update Inbox view card design (#10599) 2025-01-07 21:11:54 +05:30
Shivam Mishra
c19d70a6a0 fix: bubble UI issues (#10608)
This PR has fixes for the following issues

- Inconsistent spacing between meta and text in text bubble
- Activity bubble overflows for longer text (for now I have truncated
it, I'll work with @absurdiya on a better solution)
- Ugly lookinh gradient for expand button on email bubble
- Email bubble overflow issues and text rendering issues
- Alignment for error message
- Minute-wise grouping not working
- Link color should not be blue
- Use `gray-3` for bubble background instead of `gray-4`
2024-12-21 13:36:46 +05:30
Shivam Mishra
eef70b9bd7 feat: integrate new bubbles (#10550)
To test this, set the `useNextBubble` value to `true` in the
localstorage. Here's a quick command to run in the console

```js
localStorage.setItem('useNextBubble', true)
```

```js
localStorage.setItem('useNextBubble', false)
```

---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-19 18:41:55 +05:30
Sivin Varghese
2a4c0dfa2a chore: Adds the ability to remove labels from label card (#10591) 2024-12-17 18:43:36 +05:30
Sivin Varghese
6b348da807 feat(v4): Compose a new conversation from a phone number. (#10568) 2024-12-17 18:07:58 +05:30
Sojan Jose
1d88e0dd28 fix: Contact form breaks if name is empty (#10597)
- Handles the case where the form and contact display page breaks if
name is `null`
2024-12-17 17:16:50 +05:30
Sivin Varghese
9220afce6e feat: Insert captain response to reply editor (#10581) 2024-12-13 15:13:16 +05:30
Shivam Mishra
19ff5bdd5e feat: Add new message bubbles (#10481)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-12 17:42:22 -08:00
Sivin Varghese
86d37622c8 chore: Remove unused files in contact (#10570) 2024-12-11 19:29:24 -08:00
Shivam Mishra
99c699ea34 fix: links rendering in sidebar profile (#10574)
This pull request includes several changes to the `DropdownItem.vue` and `SidebarProfileMenu.vue` components to improve the handling of links.

Earlier we passed the link `/super_admin` to RouterLink directly, which would trigger validations internally and the dropdown item would not render in case of any errors. This PR fixes this by handling the native links appropriately

Fixes #10571
2024-12-11 17:42:46 -08:00
Pranav
10a0333980 feat(ee): Add copilot integration (v1) to the conversation sidebar (#10566) 2024-12-10 15:36:48 -08:00
Sivin Varghese
1b0e94ec95 feat: Flag icon component (#10564) 2024-12-10 11:53:24 +05:30
Shivam Mishra
2ce7c8b845 fix: sidebar collapsed on reload (#10561)
When reloading a page, the sidebar item that is actively selected is
collapsed by default. This PR fixes it by expanding it on reload
2024-12-09 15:59:26 +05:30
Sivin Varghese
d902bb1d6f fix: Remove duplicate contactable inbox in the conversation form (#10554)
---------

Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-06 12:31:01 -08:00
Sivin Varghese
1b430ffae2 fix: New compose conversation form (#10548) 2024-12-06 15:40:06 +05:30
Sivin Varghese
afb3e3e649 fix: Fix issues with contact routes in old navigation sidebar (#10547) 2024-12-05 22:46:57 -08:00
Sivin Varghese
b116ab5ad3 feat(v4): Compose new conversation without multiple clicks (#10545)
---------

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-05 20:16:29 -08:00
Sivin Varghese
67c90231b6 feat: Add compose conversation components (#10457)
Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-05 16:31:47 -08:00
Sivin Varghese
41106bccb7 chore: Fix issues with Contact pages (#10544) 2024-12-05 14:24:10 -08:00
Sivin Varghese
f7b0d5dbe2 fix: Reset contact attributes when form is updated (#10539) 2024-12-04 21:25:28 -08:00
Sivin Varghese
3edc0542cc fix: Fix issue with profile picture not updating (#10532)
This PR resolves the issue with updating the profile picture in the profile settings.

**Cause of issue**
The issue can be reproduced with the old `ProfileAvatar.vue` component.
While the exact reason is unclear, it seems related to cases where the
file might be `null`.

**Solution**
Replaced the old `ProfileAvatar.vue` with `Avatar.vue` and tested it. It
works fine. I’ve attached a loom video below.

Fixes https://linear.app/chatwoot/issue/CW-3768/profile-picture-bug

Co-authored-by: Pranav <pranav@chatwoot.com>
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-04 15:02:29 -08:00
Sivin Varghese
bf58a18af4 fix: Update contact details page errors (#10536)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-04 13:58:53 -08:00
Shivam Mishra
9b6830a610 fix: Update UI issues with sidebar (#10535)
This PR fixes a few UI issues with the sidebar

1. `z-index` issues with sidebar dropdowns
2. Move the event listener to the root of the dropdown container, it
allows more consistent behaviour of the trigger, earlier the click on
the trigger when the dropdown was open would cause the container to
re-render
3. Use `perserve-open` for the status switcher menu item in the profile
menu.
4. Use `sessionStorage` instead of `localStorage` to preserve sidebar
dropdown info. When opening the dashboard without directly going to a
specific route, any previous known item would get expanded even if it's
link was not active, this caused issues across tabs too, this fixes it.
5. Use `snakeCaseKeys` instead of `decamelize` we had two packages doing
the same thing
6. Update `vueuse` the new version is vue3 only
2024-12-04 13:48:12 -08:00
Sivin Varghese
769b7171f4 feat(v4): Add new contact details screen (#10504)
Co-authored-by: Pranav <pranavrajs@gmail.com>
2024-12-03 21:29:47 -08:00
Sivin Varghese
062587487a feat: Improve Contact list (#10522) 2024-12-02 18:23:41 -08:00
Sivin Varghese
0ab7accd3f feat: Contact filter preview (#10516)
# Pull Request Template

## Description

**Screenshots**
<img width="986" alt="image"
src="https://github.com/user-attachments/assets/8df44237-ec51-45d3-aed3-518cded42f5d">

<img width="986" alt="image"
src="https://github.com/user-attachments/assets/2213ce2e-2461-41f0-a05a-0f955a4d7e3a">

**Story**
<img width="992" alt="image"
src="https://github.com/user-attachments/assets/f8e25fe2-11e8-4b9b-8d0b-357f9b7b6e39">
2024-12-02 16:22:05 +05:30