# Pull Request Template
## Description
This PR includes the following improvements:
* **Popular Articles Locale Selection based on Widget Locale**
* Implements priority-based locale matching:
* Exact locale match (e.g., "fr" === "fr")
* Base language match (e.g., "fr" when selected is "fr_CA")
* Variant match (e.g., "fr_BE" when selected is "fr")
* Removes default locale fallback - if no locale match is found, popular
articles section is hidden.
* Fixed **API** filter issue where the locale parameter was previously
ignored
* Hides Popular Articles section completely when no locale match is
found and Only shows relevant articles in the user's language
* **RTL Direction Handling Improvements**
* Now directly reads the `lang` attribute from HTML element `<html
lang="en">` instead of relying on `.locale-switcher` and sets direction
attribute based on language.
* Adds `data-dir-applied` attribute to prevent overlapping direction
settings between global helpers and components (eg case: Insert article
in editor dashboard)
* Update `IframeLoader.vue` to Composition API and improve the **dir**
logic
Fixes
1.
[CW-4505](https://linear.app/chatwoot/issue/CW-4505/popular-articles-not-displayed-based-on-user-locale-in-live-chat),
https://github.com/chatwoot/chatwoot/issues/11745
2. RTL direction is not working in widget article view after merging
this PR https://github.com/chatwoot/chatwoot/pull/11692
## Type of change
- [x] Bug fix (non-breaking change which fixes an issue)
- [x] New feature (non-breaking change which adds functionality)
## How Has This Been Tested?
### Loom video
**Popular Articles**
https://www.loom.com/share/7cecbaaa77eb48e19263398b6ba8ddef?sid=a2452b8e-7d7e-46a3-b5c8-aed5ab5bc801
**RTL improvements**
https://www.loom.com/share/3ccad77174a0412097e802641df5f3e0?sid=e10ac57f-5c49-4084-84d3-5ad58aee54fa
## Checklist:
- [x] My code follows the style guidelines of this project
- [x] I have performed a self-review of my code
- [x] I have commented on my code, particularly in hard-to-understand
areas
- [ ] I have made corresponding changes to the documentation
- [x] My changes generate no new warnings
- [x] I have added tests that prove my fix is effective or that my
feature works
- [x] New and existing unit tests pass locally with my changes
- [ ] Any dependent changes have been merged and published in downstream
modules
---------
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
The UI displays only six articles, and this update introduces a per_page
parameter to control the number of articles returned per API call. The
value is capped between 1 and 100, with a default fallback if a lower
number is set.
This change is necessary due to high website traffic, where excessive
payloads are returned without adding value.
**Changes:**
- Add index to status, account_id, portal_id, views.
- Add per_page param in the API.
- Update the code in the frontend to fetch only 6
The `before_type_cast` method sometimes returns a string for
`message_type`, creating inconsistencies in different payloads. This
pull request will remove all `before_type_cast` usage and replace it
with `to_i` methods.
* feat: start sitemap
* feat: add base url and last mod to sitemap
* fix: typo
* test: sitemap generation
* test: add draft articles
* fix: escape dots in regex matching
* feat: perpend protocol to the url
* feat: use ChatwootApp.help_center_root
* feat: don't parse the URL
* fix: function declaration
- Create a new endpoint to fetch a single conversation in client apis
- Create a new endpoint to resolve a single conversation in client apis
- Update swagger API definition to include missing endpoints
Fixes: #6329
Co-authored-by: Cristian Duta <Cristian.Duta@ti8m.ch>
- Mark all messages as read by providing the conversation ID and timestamp.
- For Instagram, ensure all previous messages that weren't marked as failed are now marked as read. This is because the read events are only triggered for the most recent message and not for any previous ones.
- Adds support for superscript when rendering article markdown
- Chatwoot Markdown Render to render markdown everywhere
Co-authored-by: Sojan <sojan@pepalo.com>
- Fixes the identifier not being used to identify the contact, this results in having a new contact created every time the email or phone is not supplied.
Fixes: #5704
This change targets the public API and is related to the Inbox with channel type API.
Exposes public inbox details under /public/api/v1/inboxes/{inbox_identifier}. This allows access to feature flags and business hours configured for the inbox.
ref: #5514
At present, the websocket pubsub tokens are present at the contact objects in chatwoot. A better approach would be to have these tokens at the contact_inbox object instead. This helps chatwoot to deliver the websocket events targetted to the specific widget connection, stop contact events from leaking into other chat sessions from the same contact.
Fixes#1682Fixes#1664
Co-authored-by: Pranav Raj S <pranav@chatwoot.com>
Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com>
- API to fetch info of a single inbox
- Document passing custom_attributes in the API
- Ability to filter contacts with contact identifier in search API
