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794 Commits 436 Branches 132 Tags
ff96d43953c60d40a7ebb9b31e45c65f7aa0ad8c
Commit Graph

495 Commits

Author SHA1 Message Date
Abhishek
ff96d43953 feat: notify on slack disconnect (#1323) 2020-10-28 00:22:57 +05:30
Pranav Raj S
fa864cc9ee fix: Add a full width image view to fix resolution issues (#1363) 2020-10-26 00:28:23 +05:30
Adam Zysko
f38f778091 chore: Add translation text for PL in the widget (#1360) 2020-10-23 12:33:39 +05:30
Pranav Raj S
b9be43b276 fix: Add compact type, fix spacing in contact panel (#1352) 
* fix: Add compact type, fix spacing in contact panel

* Set padding-top, padding-bottom
 2020-10-21 15:18:36 +05:30
Pranav Raj S
552df63621 fix: Show File Upload for API Inbox (#1356) 2020-10-21 13:03:04 +05:30
Ronald Walker
cbe9e06472 chore: DRY up check_authorization method (#1351) 2020-10-20 19:22:21 +05:30
Muhsin Keloth
9e3b0f0731 fix: name and email address overflow issue in customer side panel (#1348) 
* Complete name and email address overflow  issue

* Changes as per review

* Code cleanup
 2020-10-19 14:57:16 +05:30
Pranav Raj S
85514cae8d feat: Display reply time in widget (#1349) 
Fixes #1132
 2020-10-18 23:32:22 +05:30
Ricardo
bd11b2ec58 chore: Update Spanish translation (#1342) 2020-10-17 16:02:08 +05:30
Jon Evans
62b4ce2be1 fix: Improve mobile styles for registration view (#1344) 2020-10-16 22:05:07 +05:30
Pranav Raj S
666948b809 chore: Reduce the click area on Branding (#1340) 2020-10-15 00:11:47 +05:30
Pranav Raj S
0bea0217b4 chore: Use full name in activity message, fix specs (#1339) 2020-10-14 00:16:35 +05:30
Pranav Raj Sreepuram
4a2a309d18 Use name instead of display_name in the dashboard 2020-10-13 13:03:55 +05:30
Pranav Raj S
2c324d9421 feat: Allow custom email address for inbox (#1336) 2020-10-11 23:24:11 +05:30
Pranav Raj S
58c0792920 fix: Remove duplicate message in slow networks (#1332) 2020-10-11 20:24:26 +05:30
Sojan Jose
59bee66e63 chore: Handle exceptions on external URL calls (#1334) 2020-10-11 20:22:21 +05:30
amd-9
7d409321e9 fix: Truncate long label names in the sidebar (#1309) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-10-10 22:40:11 +05:30
Pranav Raj S
3bb2d27646 chore: Use agent partial instead of user in conversation API (#1333) 2020-10-10 21:57:09 +05:30
Dmitriy Shcherbakan
ecebe163e1 feat: Ability to unmute muted conversations (#1319) 2020-10-08 12:02:08 +05:30
Vishal Pandey
2aad33a5be Bugfix: Integrations page is broken on safari (#1320) 
Fixes #1196
 2020-10-07 22:02:08 +05:30
Pranav Raj S
db1953de24 fix: Add default 404 param on gravatar (#1316) 2020-10-05 23:31:23 +05:30
Sojan Jose
88b2469dc8 feat: Add API to get the active contacts (#1313) 2020-10-05 23:30:27 +05:30
Pranav Raj S
399f9e004a fix: Use last_activity_at instead of updated_at for sorting (#1281) 
Co-authored-by: Akash Srivastava <akash.srivastava.1911@gmail.com>
 2020-10-05 22:52:43 +05:30
ı ɑɷ ɖεɾεƙ
ee119b2174 chore: Update translation for vietnamese (#1312) 2020-10-05 19:55:18 +05:30
Sojan Jose
e44afa03f3 chore: Prevent i18n config bleeding across requests (#1214) 2020-10-05 17:55:46 +05:30
Narendran Kannan
1e1300c9d2 fix: Add word break for files with long name (#1306) 2020-10-05 13:23:38 +05:30
SarawutKl
df527088e9 fix: Replace Whatsapp inbox icon (#1311) 2020-10-04 22:57:11 +05:30
Arman
3d379b071d feat: use gravatar if no avatar image (#1307) 
Fixes:  #1240
 2020-10-04 16:25:22 +05:30
Zero King
db4997c07f fix: Array length check (#1300) 2020-10-03 14:07:50 +05:30
Abhishek
70f08103aa feat: Activity message for label addition & deletion (#1291) 
Fixes: #1022
 2020-10-02 16:33:59 +05:30
Dmitriy Shcherbakan
98cb09104e chore: Refactor DeviseOverrides::ConfirmationsController#create (#1297) 2020-10-02 15:27:26 +05:30
Dmitriy Shcherbakan
127ffda762 feat: Change availability status from sidebar (#1288) 
Co-authored-by: Pranav Raj S <pranav@thoughtwoot.com>
 2020-10-02 11:16:12 +05:30
Jonathan Como
f61b731fb3 fix: Call hasUserKeys() on user argument (#1295) 2020-10-02 10:17:12 +05:30
Abhishek
5cd08b3f98 chore: self-assign conversation activity message (#1293) 2020-10-02 00:41:23 +05:30
Sojan Jose
b862817b29 feat: Enable reauthorization for Facebook (#1286) 2020-09-30 01:12:32 +05:30
Pranav Raj S
99ca54fd3c fix: Remove keys for reports from translation file (#1279) 2020-09-27 18:56:52 +05:30
Pranav Raj S
dbd1720aeb chore: Add a check for data diff in setUser call (#1272) 2020-09-26 22:33:20 +05:30
Subin T P
701eccb35c Feature: Knowledge Base APIs (#1002) 
- Introduce models & migrations for portals, categories, folders and articles
- CRUD API for portals
- CRUD API for categories

Addresses: #714

Co-authored-by: Sojan <sojan@pepalo.com>
 2020-09-26 02:32:34 +05:30
David Steinbauer
4b27ac63d4 chore: Add widget text translations for German (#1276) 2020-09-25 21:36:31 +05:30
Sojan Jose
532331edb6 feat: Ability to search conversation with message content (#1265) 
- API end point which takes message content as search parameter
- end point supports additional filtering with labels and inbox ids
- swagger doc
 2020-09-23 15:27:41 +05:30
snowild
17e5c01948 chore: Update zh_TW i18n files (#1262) 
Co-authored-by: JackTsai <jacktsai@larvata.tw>
 2020-09-22 19:16:00 +05:30
Sony Mathew
381c448627 fix: Email encoding issue - utf8 (#1264) 
There were issues in parsing Arabic or UTF characters (emojis)
correctly for the incoming emails.

All these characters were converted to question marks which is
teh fallback character when an encoding is enforced and there is
a missing matching character.
 2020-09-22 11:26:41 +05:30
Sony Mathew
f9b0427751 feat: email channel backend (#140) (#1255) 
* feat: added support mailbox to handle email channel (#140)

Added a new mailbox called 'SupportMailbox' to handle all the
incoming emails other than reply emails.

An email channel will have a support email and forward email
associated with it. So we filter for the right email inbox based on
the support email of that inbox and route this to this mailbox.

This mailbox finds the account, inbox, contact (create a new one
if it does not exist) and creates a conversation and adds the
email content as the first message in the conversation.

Other minor things handled in this commit:

* renamed the procs for routing emails in application mailbox
* renamed ConversationMailbox to ReplyMailbox
* Added a fallback content in MailPresenter
* Added a record saving (bang) versions of enabling and disabling
features in Featurable module
* added new factory for the email channel

refs: #140
 2020-09-21 22:44:22 +05:30
Vishal Pandey
313b2da703 bugfix: fix file uploads not showing original file name 
fixes: #1246
 2020-09-21 18:42:30 +05:30
Pranav Raj S
ea6577af6d fix: Remove agent keys from translation file (#1261) 2020-09-20 22:19:34 +05:30
Pranav Raj S
0deb1af852 chore: Add a check for defined labels in SDK API (#1259) 2020-09-20 19:29:39 +05:30
Sony Mathew
fc7b84d612 Chore: Fix N+1 queries in dashboard side (#1254) 
* Chore: Fix N+1 queries in dashboard side

Fixed a couple of N+1 queries fired on the dashboard side of
the app to improve performance.
 2020-09-19 12:46:34 +05:30
Sojan Jose
74d07c876e chore: Fix RestClient::GatewayTimeout, label_list of NilClass (#1243) 2020-09-18 18:50:53 +05:30
Pranav Raj S
646746aa10 fix: Check medium to decide 24 hour window (#1245) 2020-09-17 23:32:19 +05:30
Pranav Raj S
5ae3026125 fix: Add available_name method to agent_bot (#1238) 2020-09-16 11:46:07 +05:30