require 'google/cloud/dialogflow/v2' class Integrations::Dialogflow::ProcessorService < Integrations::BotProcessorService pattr_initialize [:event_name!, :hook!, :event_data!] private def message_content(message) # TODO: might needs to change this to a way that we fetch the updated value from event data instead # cause the message.updated event could be that that the message was deleted return message.content_attributes['submitted_values']&.first&.dig('value') if event_name == 'message.updated' message.content end def get_response(session_id, message) if hook.settings['credentials'].blank? Rails.logger.warn "Account: #{hook.try(:account_id)} Hook: #{hook.id} credentials are not present." && return end ::Google::Cloud::Dialogflow::V2::Sessions::Client.configure do |config| config.timeout = 10.0 config.credentials = hook.settings['credentials'] end client = ::Google::Cloud::Dialogflow::V2::Sessions::Client.new session = "projects/#{hook.settings['project_id']}/agent/sessions/#{session_id}" query_input = { text: { text: message, language_code: 'en-US' } } client.detect_intent session: session, query_input: query_input end def process_response(message, response) fulfillment_messages = response.query_result['fulfillment_messages'] fulfillment_messages.each do |fulfillment_message| content_params = generate_content_params(fulfillment_message) if content_params['action'].present? process_action(message, content_params['action']) else create_conversation(message, content_params) end end end def generate_content_params(fulfillment_message) text_response = fulfillment_message['text'].to_h content_params = { content: text_response[:text].first } if text_response[:text].present? content_params ||= fulfillment_message['payload'].to_h content_params end def create_conversation(message, content_params) return if content_params.blank? conversation = message.conversation conversation.messages.create!(content_params.merge({ message_type: :outgoing, account_id: conversation.account_id, inbox_id: conversation.inbox_id })) end end