class Messages::SendEmailNotificationService pattr_initialize [:message!] def perform return unless should_send_email_notification? conversation = message.conversation conversation_mail_key = format(::Redis::Alfred::CONVERSATION_MAILER_KEY, conversation_id: conversation.id) # Atomically set redis key to prevent duplicate email workers. Keep the key alive longer than # the worker delay (1 hour) so slow queues don't enqueue duplicate jobs, but let it expire if # the worker never manages to clean up. return unless Redis::Alfred.set(conversation_mail_key, message.id, nx: true, ex: 1.hour.to_i) ConversationReplyEmailWorker.perform_in(2.minutes, conversation.id, message.id) end private def should_send_email_notification? return false unless message.email_notifiable_message? return false if message.conversation.contact.email.blank? email_reply_enabled? end def email_reply_enabled? inbox = message.inbox case inbox.channel.class.to_s when 'Channel::WebWidget' inbox.channel.continuity_via_email when 'Channel::Api' inbox.account.feature_enabled?('email_continuity_on_api_channel') else false end end end