class Api::V1::Accounts::InboxesController < Api::V1::Accounts::BaseController include Api::V1::InboxesHelper before_action :fetch_inbox, except: [:index, :create] before_action :fetch_agent_bot, only: [:set_agent_bot] before_action :validate_limit, only: [:create] # we are already handling the authorization in fetch inbox before_action :check_authorization, except: [:show] def index @inboxes = policy_scope(Current.account.inboxes.order_by_name.includes(:channel, { avatar_attachment: [:blob] })) end def show; end # Deprecated: This API will be removed in 2.7.0 def assignable_agents @assignable_agents = @inbox.assignable_agents end def campaigns @campaigns = @inbox.campaigns end def avatar @inbox.avatar.attachment.destroy! if @inbox.avatar.attached? head :ok end def create ActiveRecord::Base.transaction do channel = create_channel @inbox = Current.account.inboxes.build( { name: inbox_name(channel), channel: channel }.merge( permitted_params.except(:channel) ) ) @inbox.save! end end def update inbox_params = permitted_params.except(:channel, :csat_config) inbox_params[:csat_config] = format_csat_config(permitted_params[:csat_config]) if permitted_params[:csat_config].present? @inbox.update!(inbox_params) update_inbox_working_hours update_channel if channel_update_required? end def agent_bot @agent_bot = @inbox.agent_bot end def set_agent_bot if @agent_bot agent_bot_inbox = @inbox.agent_bot_inbox || AgentBotInbox.new(inbox: @inbox) agent_bot_inbox.agent_bot = @agent_bot agent_bot_inbox.save! elsif @inbox.agent_bot_inbox.present? @inbox.agent_bot_inbox.destroy! end head :ok end def destroy ::DeleteObjectJob.perform_later(@inbox, Current.user, request.ip) if @inbox.present? render status: :ok, json: { message: I18n.t('messages.inbox_deletetion_response') } end def sync_templates return render status: :unprocessable_entity, json: { error: 'Template sync is only available for WhatsApp channels' } unless whatsapp_channel? trigger_template_sync render status: :ok, json: { message: 'Template sync initiated successfully' } rescue StandardError => e render status: :internal_server_error, json: { error: e.message } end private def fetch_inbox @inbox = Current.account.inboxes.find(params[:id]) authorize @inbox, :show? end def fetch_agent_bot @agent_bot = AgentBot.find(params[:agent_bot]) if params[:agent_bot] end def create_channel return unless allowed_channel_types.include?(permitted_params[:channel][:type]) account_channels_method.create!(permitted_params(channel_type_from_params::EDITABLE_ATTRS)[:channel].except(:type)) end def allowed_channel_types %w[web_widget api email line telegram whatsapp sms] end def update_inbox_working_hours @inbox.update_working_hours(params.permit(working_hours: Inbox::OFFISABLE_ATTRS)[:working_hours]) if params[:working_hours] end def update_channel channel_attributes = get_channel_attributes(@inbox.channel_type) return if permitted_params(channel_attributes)[:channel].blank? validate_and_update_email_channel(channel_attributes) if @inbox.inbox_type == 'Email' reauthorize_and_update_channel(channel_attributes) update_channel_feature_flags end def channel_update_required? permitted_params(get_channel_attributes(@inbox.channel_type))[:channel].present? end def validate_and_update_email_channel(channel_attributes) validate_email_channel(channel_attributes) rescue StandardError => e render json: { message: e }, status: :unprocessable_entity and return end def reauthorize_and_update_channel(channel_attributes) @inbox.channel.reauthorized! if @inbox.channel.respond_to?(:reauthorized!) @inbox.channel.update!(permitted_params(channel_attributes)[:channel]) end def update_channel_feature_flags return unless @inbox.web_widget? return unless permitted_params(Channel::WebWidget::EDITABLE_ATTRS)[:channel].key? :selected_feature_flags @inbox.channel.selected_feature_flags = permitted_params(Channel::WebWidget::EDITABLE_ATTRS)[:channel][:selected_feature_flags] @inbox.channel.save! end def format_csat_config(config) { display_type: config['display_type'] || 'emoji', message: config['message'] || '', survey_rules: { operator: config.dig('survey_rules', 'operator') || 'contains', values: config.dig('survey_rules', 'values') || [] } } end def inbox_attributes [:name, :avatar, :greeting_enabled, :greeting_message, :enable_email_collect, :csat_survey_enabled, :enable_auto_assignment, :working_hours_enabled, :out_of_office_message, :timezone, :allow_messages_after_resolved, :lock_to_single_conversation, :portal_id, :sender_name_type, :business_name, { csat_config: [:display_type, :message, { survey_rules: [:operator, { values: [] }] }] }] end def permitted_params(channel_attributes = []) # We will remove this line after fixing https://linear.app/chatwoot/issue/CW-1567/null-value-passed-as-null-string-to-backend params.each { |k, v| params[k] = params[k] == 'null' ? nil : v } params.permit( *inbox_attributes, channel: [:type, *channel_attributes] ) end def channel_type_from_params { 'web_widget' => Channel::WebWidget, 'api' => Channel::Api, 'email' => Channel::Email, 'line' => Channel::Line, 'telegram' => Channel::Telegram, 'whatsapp' => Channel::Whatsapp, 'sms' => Channel::Sms }[permitted_params[:channel][:type]] end def get_channel_attributes(channel_type) if channel_type.constantize.const_defined?(:EDITABLE_ATTRS) channel_type.constantize::EDITABLE_ATTRS.presence else [] end end def whatsapp_channel? @inbox.whatsapp? || (@inbox.twilio? && @inbox.channel.whatsapp?) end def trigger_template_sync if @inbox.whatsapp? Channels::Whatsapp::TemplatesSyncJob.perform_later(@inbox.channel) elsif @inbox.twilio? && @inbox.channel.whatsapp? Channels::Twilio::TemplatesSyncJob.perform_later(@inbox.channel) end end end Api::V1::Accounts::InboxesController.prepend_mod_with('Api::V1::Accounts::InboxesController')