# == Schema Information # # Table name: sla_policies # # id :bigint not null, primary key # description :string # first_response_time_threshold :float # name :string not null # next_response_time_threshold :float # only_during_business_hours :boolean default(FALSE) # resolution_time_threshold :float # created_at :datetime not null # updated_at :datetime not null # account_id :bigint not null # # Indexes # # index_sla_policies_on_account_id (account_id) # class SlaPolicy < ApplicationRecord belongs_to :account validates :name, presence: true has_many :conversations, dependent: :nullify has_many :applied_slas, dependent: :destroy def push_event_data { id: id, name: name, frt: first_response_time_threshold, nrt: next_response_time_threshold, rt: resolution_time_threshold } end end