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This PR is part of the larger #10849 implementation and introduces a new Live Reports API to provide real-time conversation metrics. The /live_reports/conversation_metrics endpoint returns account-level or team-level conversation statistics, including open, pending, unattended, and unassigned conversation counts. The /live_reports/grouped_conversation_metrics endpoint accepts a group parameter, either team_id or assignee_id, and returns open and unattended conversation counts based on the specified grouping.
9 lines
162 B
Ruby
9 lines
162 B
Ruby
FactoryBot.define do
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factory :team do
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sequence(:name) { |n| "Team #{n}" }
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description { 'MyText' }
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allow_auto_assign { true }
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account
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end
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end
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