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# Pull Request Template ## Description This PR adds support for WhatsApp campaigns to Chatwoot, allowing businesses to reach their customers through WhatsApp. The implementation includes backend support for WhatsApp template messages, frontend UI components, and integration with the existing campaign system. Fixes #8465 Fixes https://linear.app/chatwoot/issue/CW-3390/whatsapp-campaigns ## Type of change - [x] New feature (non-breaking change which adds functionality) - [ ] Bug fix (non-breaking change which fixes an issue) - [ ] Breaking change (fix or feature that would cause existing functionality not to work as expected) - [ ] This change requires a documentation update ## How Has This Been Tested? - Tested WhatsApp campaign creation UI flow - Verified backend API endpoints for campaign creation - Tested campaign service integration with WhatsApp templates - Validated proper filtering of WhatsApp campaigns in the store ## Checklist: - [x] My code follows the style guidelines of this project - [x] I have performed a self-review of my code - [x] I have commented on my code, particularly in hard-to-understand areas - [ ] I have made corresponding changes to the documentation - [x] My changes generate no new warnings - [ ] I have added tests that prove my fix is effective or that my feature works - [ ] New and existing unit tests pass locally with my changes - [ ] Any dependent changes have been merged and published in downstream modules ## What we have changed: We have added support for WhatsApp campaigns as requested in the discussion. Ref: https://github.com/orgs/chatwoot/discussions/8465 **Note:** This implementation doesn't exactly match the maintainer's specification and variable support is missing. This is an initial implementation that provides the core WhatsApp campaign functionality. ### Changes included: **Backend:** - Added `template_params` column to campaigns table (migration + schema) - Created `Whatsapp::OneoffCampaignService` for WhatsApp campaign execution - Updated campaign model to support WhatsApp inbox types - Added template_params support to campaign controller and API **Frontend:** - Added WhatsApp campaign page, dialog, and form components - Updated campaign store to filter WhatsApp campaigns separately - Added WhatsApp-specific routes and empty state - Updated i18n translations for WhatsApp campaigns - Modified sidebar to include WhatsApp campaigns navigation This provides a foundation for WhatsApp campaigns that can be extended with variable support and other enhancements in future iterations. --------- Co-authored-by: Muhsin Keloth <muhsinkeramam@gmail.com> Co-authored-by: Copilot <175728472+Copilot@users.noreply.github.com>
132 lines
4.3 KiB
Ruby
132 lines
4.3 KiB
Ruby
# == Schema Information
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#
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# Table name: campaigns
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#
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# id :bigint not null, primary key
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# audience :jsonb
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# campaign_status :integer default("active"), not null
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# campaign_type :integer default("ongoing"), not null
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# description :text
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# enabled :boolean default(TRUE)
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# message :text not null
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# scheduled_at :datetime
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# template_params :jsonb
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# title :string not null
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# trigger_only_during_business_hours :boolean default(FALSE)
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# trigger_rules :jsonb
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# created_at :datetime not null
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# updated_at :datetime not null
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# account_id :bigint not null
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# display_id :integer not null
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# inbox_id :bigint not null
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# sender_id :integer
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#
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# Indexes
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#
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# index_campaigns_on_account_id (account_id)
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# index_campaigns_on_campaign_status (campaign_status)
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# index_campaigns_on_campaign_type (campaign_type)
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# index_campaigns_on_inbox_id (inbox_id)
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# index_campaigns_on_scheduled_at (scheduled_at)
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#
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class Campaign < ApplicationRecord
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include UrlHelper
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validates :account_id, presence: true
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validates :inbox_id, presence: true
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validates :title, presence: true
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validates :message, presence: true
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validate :validate_campaign_inbox
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validate :validate_url
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validate :prevent_completed_campaign_from_update, on: :update
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validate :sender_must_belong_to_account
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validate :inbox_must_belong_to_account
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belongs_to :account
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belongs_to :inbox
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belongs_to :sender, class_name: 'User', optional: true
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enum campaign_type: { ongoing: 0, one_off: 1 }
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# TODO : enabled attribute is unneccessary . lets move that to the campaign status with additional statuses like draft, disabled etc.
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enum campaign_status: { active: 0, completed: 1 }
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has_many :conversations, dependent: :nullify, autosave: true
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before_validation :ensure_correct_campaign_attributes
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after_commit :set_display_id, unless: :display_id?
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def trigger!
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return unless one_off?
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return if completed?
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execute_campaign
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end
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private
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def execute_campaign
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case inbox.inbox_type
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when 'Twilio SMS'
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Twilio::OneoffSmsCampaignService.new(campaign: self).perform
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when 'Sms'
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Sms::OneoffSmsCampaignService.new(campaign: self).perform
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when 'Whatsapp'
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Whatsapp::OneoffCampaignService.new(campaign: self).perform if account.feature_enabled?(:whatsapp_campaign)
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end
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end
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def set_display_id
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reload
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end
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def validate_campaign_inbox
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return unless inbox
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errors.add :inbox, 'Unsupported Inbox type' unless ['Website', 'Twilio SMS', 'Sms', 'Whatsapp'].include? inbox.inbox_type
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end
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# TO-DO we clean up with better validations when campaigns evolve into more inboxes
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def ensure_correct_campaign_attributes
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return if inbox.blank?
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if ['Twilio SMS', 'Sms', 'Whatsapp'].include?(inbox.inbox_type)
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self.campaign_type = 'one_off'
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self.scheduled_at ||= Time.now.utc
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else
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self.campaign_type = 'ongoing'
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self.scheduled_at = nil
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end
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end
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def validate_url
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return unless trigger_rules['url']
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use_http_protocol = trigger_rules['url'].starts_with?('http://') || trigger_rules['url'].starts_with?('https://')
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errors.add(:url, 'invalid') if inbox.inbox_type == 'Website' && !use_http_protocol
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end
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def inbox_must_belong_to_account
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return unless inbox
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return if inbox.account_id == account_id
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errors.add(:inbox_id, 'must belong to the same account as the campaign')
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end
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def sender_must_belong_to_account
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return unless sender
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return if account.users.exists?(id: sender.id)
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errors.add(:sender_id, 'must belong to the same account as the campaign')
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end
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def prevent_completed_campaign_from_update
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errors.add :status, 'The campaign is already completed' if !campaign_status_changed? && completed?
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end
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# creating db triggers
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trigger.before(:insert).for_each(:row) do
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"NEW.display_id := nextval('camp_dpid_seq_' || NEW.account_id);"
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end
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end
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